QTR Customer Experience - Cabin Safety

Safety First Questions

Document Reference: QTR/CECS/DOC/014

Revision 2.0.0

01-May-2022
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SAFETY FIRST QUESTIONS
Date: 01-May-2022

FM FRONTMATTER
FM.1 TABLE OF CONTENTS

Table of Contents

FM FRONTMATTER

FM.1 TABLE OF CONTENTS

FM.2 LIST OF REVISION HIGHLIGHTS

FM.3 LIST OF EFFECTIVE SECTIONS

1 GENERAL PROCEDURES

1.1 GENERAL

1.2 STANDARD OPERATING PROCEDURES

1.3 SPECIAL OPERATIONS

1.4 COVID-19 PROCEDURES

2 SAFETY EQUIPMENT

2.1 SAFETY EQUIPMENT

3 EMERGENCY PROCEDURES

3.1 EMERGENCY PROCEDURES

3.2 DRILLS

3.3 SURVIVAL

4 AVIATION SECURITY

4.1 AVSEC PROCEDURES

5 FIRST AID

5.1 FIRST AID PROCEDURES

6 AIRCRAFT COMMON FEATURES

6.1 AIRCRAFT COMMON FEATURES

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FM.1 TABLE OF CONTENTS

7 AIRBUS A320

7.1 A320-200

8 AIRBUS A321

8.1 A321-200

9 AIRBUS A330

9.1 A330-200/300

9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

10 AIRBUS A350

10.1 A350-900

10.2 A350-1000

11 AIRBUS A380

11.1 A380-800

12 BOEING B777

12.1 B777-200LR

12.2 B777-300ER

12.3 B777-300ER BO SERIES

13 BOEING B787

13.1 B787-8

13.2 B787-9

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FM.2 LIST OF REVISION HIGHLIGHTS

FM.2 List of Revision Highlights

Section Change

2.1 Revised: CSPM Reference Updated

9.2 Introduced: A330-200/300 - Leased Aircraft Differences Section
10.1 Revised: A350-900 Chapter Reference Updated
Revised: A350-900 Chapter Reference Updated
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10.2 Revised: A350-1000 Chapter Reference Updated
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FM FRONTMATTER
FM.3 LIST OF EFFECTIVE SECTIONS

FM.3 List of Effective Sections

Change Section Revision Title Revision Date

R 1.1 2.0.0 General 01-May-2022

O 1.2 1.1.0 Standard Operating Procedures 01-Apr-2022
O 1.3 0.0.0 Special Operations 05-Sep-2021
O 1.4 0.0.0 COVID-19 Procedures 05-Sep-2021
R 2.1 2.0.0 Safety Equipment 01-May-2022
O 3.1 1.1.0 Emergency Procedures 01-Apr-2022
O 3.2 0.0.0 Drills 05-Sep-2021
O 3.3 0.0.0 Survival 05-Sep-2021
O 4.1 0.0.0 AVSEC Procedures 05-Sep-2021
O 5.1 0.0.0 First Aid Procedures 05-Sep-2021
O 6.1 0.0.0 Aircraft Common Features 05-Sep-2021
O 7.1 1.1.0 A320-200 01-Apr-2022
O 8.1 1.0.0 A321-200 15-Dec-2021
O 9.1 0.0.0 A330-200/300 05-Sep-2021
N 9.2 2.0.0 A330-200/300 - Leased Aircraft Differences 01-May-2022
R 10.1 2.0.0 A350-900 01-May-2022
R 10.2 2.0.0 A350-1000 01-May-2022
O 11.1 1.0.0 A380-800 15-Dec-2021
O 12.1 1.0.0 B777-200LR 15-Dec-2021
O 12.2 1.0.0 B777-300ER 15-Dec-2021
O 12.3 1.0.0 B777-300ER BO Series 15-Dec-2021
O 13.1 1.0.0 B787-8 15-Dec-2021
O 13.2 1.0.0 B787-9 15-Dec-2021

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1 GENERAL PROCEDURES

Table of Contents

1 GENERAL PROCEDURES

1.1 GENERAL

1.2 STANDARD OPERATING PROCEDURES

1.3 SPECIAL OPERATIONS

1.4 COVID-19 PROCEDURES

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1 GENERAL PROCEDURES
1.1 GENERAL

1 GENERAL PROCEDURES
1.1 GENERAL

Can you donate blood prior to operating a flight? (CSPM 1.9.7)

A crew member shall not donate blood within 24 hours before reporting for a flight

What is the policy with regards to the consumption of alcohol prior to duty? (CSPM 1.9.2.1)
Alcoholic drinks must not be consumed 12 hours before reporting for duty and only in moderation
during the 24 hours preceding the duty

What is the chain of command on board the aircraft? (CSPM 1.5.1)

1. Commander
2. In-flight Relief Pilot (if carried)
3. Cover Pilot (if carried)
4. First Officer
5. Third Pilot (if carried)
6. Performance Officer (for Training/Shadow flights)
7. Cabin Services Director (CSD)/Cabin Senior (CS)
8. Other Cabin Crew in order of seniority

What is a Safety Performance Indicator? (CSPM 1.14.1.10)

Safety Performance Indicator is a data-based safety parameter used for monitoring and assessing
safety performance of the organization.

What are the Safety Performance Indicators (SPI) monitored by Cabin Safety for 2022? (CSPM
1.14.1.10)
1. Cabin not Secured for Take-off /Landing
2. Inadvertent Slide Deployment by Crew
3. Fire /Smokes /Fumes
4. Cabin Crew Injury due to Turbulence
5. Passengers Injury due to Turbulence

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1 GENERAL PROCEDURES
1.2 STANDARD OPERATING PROCEDURES

1.2 STANDARD OPERATING PROCEDURES

What must cabin crew ensure before closing any door from the inside? (CSPM 2.3.1.2)
Floor brackets and door sill are free from any debris/obstruction, safety strap is fully retracted, no
objects attached to the door frame

What are the requirements to open a door for passenger disembarkation (from inside)?
(CSPM 2.3.1.4)
Confirmation from the Flight Crew that all doors have been disarmed, witness, and positive
clearance. For service doors opening and for any cabin door opening (i.e. LHS or RHS doors) related
to aircraft servicing purposes (e.g. cabin cleaning), CSD/CS must be present as an additional witness

Which category of passengers cannot be seated next to an emergency exit? (CSPM 2.3.3.2)
PWDs, elderly, children/infants, pregnant women, deportees, large (obese) passengers, INAD or
passengers in custody

Whenever entering the flight deck to maintain minimum Crew in the flight deck, Cabin Crew
must restrict conversations in the flight deck to safety related matters only and as needed, to
avoid any distractions to the pilot present in the flight deck. TRUE or FALSE (CSPM 2.2.9.1)
True

In-flight, Cabin Crew must check the Flight Crew every? (CSPM 2.2.4.5)
30 minutes

Cabin Crew cannot make calls to the flight deck during the "sterile flight deck" period. True or
False? (CSPM 2.2.8)
False. Crew can make calls in case of an emergency situation / abnormal noises or vibrations

What are Cabin Crew actions during semi-securing of the Cabin on Top of Descent (TOD)?
(CSPM 2.2.4.6)
CSD/CS to make a PA (amended announcement for 30 mins to arrival).Cabin Lights switched ON
(Premium Cabin). Commence semi‑securing of the cabin; secure galleys/open cabin dividers,
remove bassinets, ensure exits, aisles and cross aisles are clear of any obstructions, hand luggage is
stowed

How will you secure the lavatory for taxi, take‑off and landing? (CSPM 2.2.4.2)
Lavatories are free from passengers, no baggage or loose articles are stowed inside, toilet lid down,
doors are locked

What five points must be covered during a Manual Demonstration when the safety video is
not available/inoperative? (CSPM 2.2.5.2.2)
Seat belts, oxygen masks, exits, life jackets, safety instructions card

What should be done if a cart/trolley is found to be inoperable/defective? (CSPM 2.6.4)

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1 GENERAL PROCEDURES
1.2 STANDARD OPERATING PROCEDURES

Any defects must be reported to CSD/CS, defective sticker applied and must not be used for the
service; the defect must be recorded (e‑VR) and catering staff must be informed

What is your action upon hearing “This is the Captain. Cabin Crew ARM Doors for departure
and Cross‑Check"? (CSPM 2.3.1.3)
First proceed to the right hand side (RHS) door. The crew responsible for the RHS door will arm their
door. Once the door has been armed the opposite crew member will cross check by visually
observing and verbally confirming as follows "cross check and confirmed door is “armed". This
process is then repeated for the left hand side (LHS) door

Prior to take off roll if you notice ice/snow build up on the wing surface, what will be your
action? (CSPM 2.6.2.2)
Inform the Flight Crew

Prior to operating the door crew must be alert and conduct a mental review of procedures.
What is the practice they must adopt? (CSPM 2.3.1.4.1)
Stop, Drop, Review

What is the maximum number of infants that can be carried on‑board a wide body aircraft?
(CSPM 2.3.4)
30

What is the maximum number of infants that can be carried on‑board a narrow body aircraft?
(CSPM 2.3.4)
20

What must Cabin Crew do if there is an accidental deployment of oxygen masks (due to
turbulence or hard landing)? (Oxygen flow NOT ACTIVATED)? (CSPM 2.3.13.3)
Leave the PSU door open. Cabin Crew MUST NOT attempt to re-stow the masks as this may
activate the oxygen flow or damage the masks/PSU

When does the sterile flight deck policy apply for departure? (CSPM 2.2.8)
From the time the flight deck door is closed until 20,000 feet (or cruise level if lower than 20,000 feet)

During a planned emergency, where must falcons be placed? (CSPM 2.3.10.2)

Secured area for landing i.e. toilet or empty catering cart

Ovens must be switched ON for take-off and landing? (CSPM 2.3.12)

False

During turbulence when the seat belt sign comes ON the PA made by the CSD/CS will be:
"Ladies and gentlemen, the Captain has turned on the seat belt sign, please return to your
seat and keep your seat belt fastened. Thank you". True or False? (CSPM 2.4)
True

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1 GENERAL PROCEDURES
1.2 STANDARD OPERATING PROCEDURES

What is the post turbulence management? (CSPM 2.4)

Check other crew, passengers and administer first aid if necessary; check cabin, lavatories, galleys
for damages; Report to CSD/CS injuries/damage

What are the cabin crew responsibilities stated in the door ownership policy? (CSPM 2.3.1.1)
Crew are responsible for the pre‑flight check (as per respective aircraft type), arming and disarming,
and opening and closing

What is meant by the term 'cabin secure'? (CSPM 2.2.4.2.2)

All passengers received safety briefing/demonstration, the entire cabin including passengers, galleys,
lavatories, lounges (if applicable), crew rest compartment (if applicable) are secured, all cabin crew
are seated and secured in their assigned seats, all doors are armed (pre take-off), cabin lights are
dimmed (for night time take‑off and landing)

What are the safety related duties during passenger boarding? (CSPM 2.2.4.1.2)
Monitor baggage, ensure exits aisles/cross aisles are clear, manage passenger flow, assist PWDs,
families with infants (distribute ISB/ILJ, ensure exit row briefing is conducted (if applicable), and
ensure no smoking rules are observed

What is the silent review? (CSPM 2.2.4.3.1)

A ‑ Aircraft Type
L ‑ Location of cabin crew jump seat
E ‑ Equipment available
R ‑ Responsibilities and duties
T ‑ Threat, possible situation and how to deal with it

When must you adopt the semi‑brace position? (CSPM 2.2.4.3.2)

As soon as Cabin Crew are seated in their jump seats and have passed "cabin secure" for take‑off
and landing

What is the semi‑brace position? (CSPM 2.2.4.3.2)

Seat belt and shoulder harnesses tightly fastened with back firmly against the seat, knees together,
feet firmly on the floor, slightly apart to stabilize the body, hands placed firmly on top of the thighs

Smoking and the use of smokeless tobacco products such as electronic cigarettes by
passengers is not permitted on-board any Qatar Airways aircraft: TRUE or FALSE? (CSPM
2.6.3)
True

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1 GENERAL PROCEDURES
1.3 SPECIAL OPERATIONS

1.3 SPECIAL OPERATIONS

How many times does the crew have to make a PA for Ground staff to Disembark during belly
cargo operations? (CSPM 2.6.6.3)
Two successive PA announcements (the second being done 20 seconds after the first) for Ground
Staff to disembark must be clearly made prior to closing the last cabin door.

What is the objective of ensuring that every 07th row is kept Cargo free on flights where
Cargo is transported in Passenger cabin? (CSPM 2.6.6.4.6)
In case of a decompression while conducting the cabin walk around, crew must don the mask
attached to the PO bottle carried and secure themselves.

What are Cabin Crew actions if they observe any unsecured Cargo or mail item during the
cabin walk around while operating flights where Cargo is transported in Passenger cabin?
(CSPM 2.6.6.4.1)
Flight Deck Crew must be informed in case of insecure items. When necessary, Cabin Crew should
secure/fasten any tilted or insecure items to the extent possible, without interfering with the securing
net installed.

Which additional equipment are INSTALLED in the aircraft that is utilized for flights that
transport CARGO in PASSENGER CABIN? (CSPM 2.6.6.4.7)
02 additional BCFs have been installed in the FWD of JC (one each in Row 1 OHSC LHS and RHS).

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1 GENERAL PROCEDURES
1.4 COVID-19 PROCEDURES

1.4 COVID-19 PROCEDURES

When a passenger is observed not wearing their face mask, crew members must: (COVID-19
mandatory precautions)? (CSPM 2.5.5.1)
Politely remind the passenger to wear their mask, followed by issuing a Verbal Warning should they
not comply.

When a passenger refuses to wear their face mask: (COVID-19 mandatory precautions) (CSPM
2.5.5.1)
A CAB-SEC report must be raised.

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2 SAFETY EQUIPMENT

Table of Contents

2 SAFETY EQUIPMENT

2.1 SAFETY EQUIPMENT

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2 SAFETY EQUIPMENT
2.1 SAFETY EQUIPMENT

2 SAFETY EQUIPMENT
2.1 SAFETY EQUIPMENT

What is the pre-flight check of the Type 1 Emergency Flashlight? (CSPM 6.4.4.1)
Correct stowage and quantity, LED light flashes every 5 seconds, protective tape intact

How will you operate the Kidde BCF? (CSPM 6.2.1.2)

Pull out safety pin, hold the unit upright, aim nozzle at the base of the fire (when visible), squeeze
both the handle and lever together and discharge using a side to side sweeping motion

Baby bassinets can be used for taxi, take off, landing and during turbulence. True or False?
(CSPM 6.5.8)
False

What equipment can be found inside a Demo Kit? (CSPM 6.5.3)

1 demo life jacket, 1 demo oxygen mask, 1 demo seat belt, 1 safety instructions card, 2 MRT (B777
fleet only)

What is the pre-flight check of the ELT ADT 406? (CSPM 6.4.1.1)
Correct stowage, quantity and check validity, toggle switch is in the "ARMED" position (if visible*)
*Applicable for ELTs stowed in the OFAR wall compartment on B777 aircraft

How long will the Type 1 Emergency Flashlight last for? (CSPM 6.4.4.1)
4 hours

What are the contents of the Polar Kit? (CSPM 6.4.3.1)

Polar suit, striker, solo pot, space blankets, gloves

What is the pre-flight check of the Megaphone/Loudhailer? (CSPM 6.4.5.1)

Correct stowage, quantity and check validity, press the PTT button, tap the microphone to hear an
amplified sound

When will you distribute infant life jackets? (CSPM 6.4.2.1.3)

Prior to take-off

What is the pre-flight check of the AVOX (Scott) PBE? (CSPM 6.2.3.1)
Correct stowage, quantity and validity, humidity indictor is blue/white/grey, if the humidity indicator is
not visible; open the box and check that the transparent bag is sealed and tight around the contents

What is the pre-flight check of the AVOX (Scott) PO? (CSPM 6.3.1.1)
Correct stowage, quantity and check validity (if applicable), pressure gauge has a minimum of 1500
psi, mask in a pouch attached to the bottle or connected, carrying strap is available

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2 SAFETY EQUIPMENT
2.1 SAFETY EQUIPMENT

What is the duration of the AVOX (Scott) PBE? (CSPM 6.2.3.1)

15 minutes

What is the pre-flight check of the Air Total BCF? (CSPM 6.2.1.1)
Correct stowage, quantity and check validity, pressure gauge needle is the green zone, black safety
catch secure and seal intact

How will you operate the P3 HAFEX Extinguisher? (CSPM 6.2.1.4)

Pull out safety pin, hold the unit upright, aim nozzle at the base of the fire (when visible), squeeze
both the handle and lever together and discharge using a side-to-side sweeping motion

When conducting pre‑flight safety equipment checks, you must adhere to; availability,
serviceability, and accessibility. True or False? (CSPM 6.1)
True

When will the cabin crew conduct a safety equipment check? (CSPM 6.1)
The safety equipment check shall be carried out by crew members in their area of responsibility
immediately after boarding the aircraft

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3 EMERGENCY PROCEDURES

Table of Contents

3 EMERGENCY PROCEDURES

3.1 EMERGENCY PROCEDURES

3.2 DRILLS

3.3 SURVIVAL

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3 EMERGENCY PROCEDURES
3.1 EMERGENCY PROCEDURES

3 EMERGENCY PROCEDURES
3.1 EMERGENCY PROCEDURES

What are the three elements of a fire triangle? (CSPM 7.9.1.1)

Oxygen, heat, fuel

What is the procedure for a lithium battery fire in the cabin? (CSPM 7.9.6.10)
Where possible remove external electrical power from device; obtain nearest BCF and fight the fire;
after extinguishing the fire, monitor the device for re‑ignition; after device has cooled , use protective
gloves to move item to a metal container; douse device with water or other non‑alcoholic liquids to
cool the device

How would you fight a toilet fire (toilet door hot to touch)? (CSPM 7.9.6.1)
Keep low to minimize the threat of fire and smoke; open door slowly, just enough to insert nozzle
using the door as a shield; fully discharge the BCF and close the door; allow 60 seconds for BCF to
work; enter the lavatory cautiously holding BCF and wearing PBE (to avoid breathing toxic fumes);
locate the source of fire, if necessary use BCF; check the surrounding areas for fire. This may include
removing waste bins; To prevent re-ignition, use water to dampen where appropriate

How would you fight an oven fire? (CSPM 7.9.6.3)

Keep door closed; switch off galley power or pull out CB; open oven door enough to insert nozzle,
using the door as a shield use BCF if necessary; close over door; check and repeat if necessary;
when fire is out investigate source and check surrounding areas and monitor

What is your action in case of smoke in the cabin? (CSPM 7.9.4)

Move passengers away, Inform the Commander immediately (source, color, quantity, smell, and the
effects on passengers), advise passengers to cover their nose and mouth and bend low

What is the three 'A' approach that the fire fighter will use? (CSPM 7.9.5.1)
A ‑ Alarm someone about the situation as soon as possible
A ‑ Assess the situation in hand (how big is the fire, class of fire)
A ‑ Act accordingly to your assessment

What is the role of the back‑up? (CSPM 7.9.5.1)

Provide extra firefighting equipment, be prepared to take over from the first fire fighter, remove any
flammable material from the area

What PA will the Commander make once the aircraft reaches a safe altitude post
decompression (if oxygen masks were deployed)? (CSPM 7.8.4.4)
"Cabin Crew and Passengers, we have reached a safe altitude, you may remove your oxygen
masks"

What will be your first action post decompression after the aircraft has reached a safe
altitude? (CSPM 7.8.4.5)

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3 EMERGENCY PROCEDURES
3.1 EMERGENCY PROCEDURES

Obtain nearest portable oxygen bottle and MRT

What are the cabin effects (objective signs) in the event of a slow decompression? (CSPM
7.8.4.1.1)
There will usually be no obvious cabin changes until the masks drop or the altitude warnings in the
flight deck activate. If a leak or crack on the fuselage is discovered, crew may observe an audible
hissing and/or whistling sound

What are some of the physiological effects (subjective signs) of a rapid decompression?
(CSPM 7.8.4.2.1)
Hypoxia, headache, dizziness, poor co‑ordination, impaired judgement and vision

What are the main exit ground evacuation commands during an emergency? (CSPM 7.5.4.1)
"Open seat belts, leave everything, come this way, jump and slide"

What does NITS stand for? (CSPM 7.2.1)

Nature of the situation ‑ brief description of the problem
Intention ‑ intention of the Commander
Time ‑ time remaining until landing
Specific ‑ specific instructions or any other relevant information

What are the main exit ditching evacuation commands during a planned emergency? (CSPM
7.5.4.2)
"Open seat belts, leave everything, come this way, inflate life jackets, hands and knees"

Note: when evacuating passengers using the Main Exit on the A380 Upper Deck during
ditching, passengers must be asked to “SIT AND SLIDE”.

What do you understand by the term ‘decompression’? (CSPM 7.8.4)

Loss of cabin pressure

What PA will you expect approximately 2 minutes prior to landing during a Return to Field
(when no NITS briefing conducted)? (CSPM 7.3.2)
"Attention Crew at stations"

When will the flight crew give the brace signal command? (CSPM 7.3.4.8)
30 seconds before touch down (approx. 500ft)

What PA will the Commander make to inform the crew to initiate a controlled disembarkation?
(CSPM 7.3.3)
"Cabin crew initiate controlled disembarkation"

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3 EMERGENCY PROCEDURES
3.1 EMERGENCY PROCEDURES

What will be your action when the aircraft has finally stopped and you hear the PA "Attention
Crew at Stations"? (CSPM 7.2)
Release self from jump seat/stay at their stations and standby at stations, check inside/outside
conditions, await further instructions

What are the critical phases of a flight? (CSPM 2.2.3.1)

Take‑off, approach and landing

What are the Cabin Crew brace commands during an unplanned emergency? (CSPM 7.3.4.8.1)
"Heads down, stay down"

How will the flight crew give the brace signal command at approximately 500 ft./30 seconds
prior to impact? (CSPM 7.3.4.8)
By the PA "BRACE, BRACE" or by flashing the seat belt sign continuously

What are the possible PAs from the flight crew that may follow "ATTENTION CREW AT
STATIONS"? (CSPM 7.3.2)
CSD/CS TO THE FLIGHT DECK, CSD/CS TO THE FLIGHT DECK OR
CABIN CREW AND PASSENGERS REMAIN SEATED OR
EVACUATE, EVACUATE, EVACUATE

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3 EMERGENCY PROCEDURES
3.2 DRILLS

3.2 DRILLS

Planned Emergency Preparation Drill (CSPM 7.10.1)

Abnormal Stop Drill (CSPM 7.10.2.1)

Basic Fire Fighting Drill (CSPM 7.10.3)

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3 EMERGENCY PROCEDURES
3.2 DRILLS

Rapid Decompression Drill (CSPM 7.10.4)

Note: A Cabin Crew must not be asked to recite the entire drill during the pre-flight briefing. Each
Cabin Crew may be asked 1 point of a particular drill and the same may continue until the
entire drill is complete

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3 EMERGENCY PROCEDURES
3.3 SURVIVAL

3.3 SURVIVAL

What position should you adopt to preserve body temperature if you are in water? (CSPM
8.4.2)
HELP position

What are the four principles of survival? (CSPM 8.2)

Protection, location, water and food

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4 AVIATION SECURITY

Table of Contents

4 AVIATION SECURITY

4.1 AVSEC PROCEDURES

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4 AVIATION SECURITY
4.1 AVSEC PROCEDURES

4 AVIATION SECURITY
4.1 AVSEC PROCEDURES

In‑flight, INAD documents will be with whom? (CSPM 5.7.9)

CSD/CS

What must Cabin Crew check on the ID card when controlling access control to the aircraft?
(CSPM 5.2.3)
Photo and expiry date

Alcohol must not be served to a passenger less than the age of? (CSPM 5.4.1.1)
18 years of age

Can a DEPU be served alcohol? (CSPM 5.7.9)

No

When offloading a passenger, what procedure must be followed? (CSPM 5.7.6)

Baggage identification and aircraft security of the areas to which the passenger in question had
access to

What is the limitation when carrying accompanied deportees (DEPA)? (CSPM 5.7.9)
04

Who is responsible for DEPA (Deportee Accompanied) documents? (CSPM 5.7.9)

Escorts

What is the limitation when carrying unaccompanied deportees (DEPU)? (CSPM 5.7.9)
No limit

From a security perspective, what must you check on the customers boarding pass? (CSPM
5.2.3)
Correct date, flight number and destination

Which technique can you use when a passenger is showing signs of intoxication? (CSPM
5.4.1.1)
4D's technique (delay, distract, dilute, deny)

Which technique can you use when a passenger is showing signs of disruptive behaviour?
(CSPM 5.4.3)

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4.1 AVSEC PROCEDURES

Listen actively
Empathise
Ask open questions
Paraphrase

If a suspicious article is found during the pre‑flight security search, what will be your action?
(CSPM 5.3.1)
Do not touch it, never leave it unattended and inform the Commander immediately who will inform
Security

What are the levels of unruly/disruptive behaviour? (CSPM 5.4.2)

Level 1 ‑ Disruptive behaviour (suspicious or verbally threatening)
Level 2 ‑ Physically/verbally abusive behaviour
Level 3 ‑ Level 1 or 2 behaviour continues after warnings given or an escalation to life threatening
behaviour
Level 4 ‑ Attempted breach or actual breach of the flight crew compartment in‑flight

How will you conduct a post disembarkation lost and found check? (CSPM 5.3.3)
By the means of a walk through the cabin and a visual inspection of overhead compartments, seats
and floor areas; this also includes moving any blankets, pillows and other items that may be
concealing left‑behind objects

Who will conduct the catering seals verification procedure for flights departing to USA?
(CSPM 5.3.2)
Group Security

What is the percentage of carts/containers seals to be checked for flights departing to UK,
Canada and Australia? (CSPM 5.3.2)
10%

Who is responsible for conducting the aircraft security search during transit with passengers
onboard? (CSPM 5.3.4.2)
Outbound Crew

What is the objective of the pre‑flight security search? (CSPM 5.3.1)

To ensure there are no unauthorized personnel or prohibited items on board the aircraft

Who is responsible for conducting the baggage identification check during transit with
passengers onboard? (CSPM 5.3.4.2)
Inbound Crew

What is the catering seal verification procedure in DOH (all flights ‑ except USA, UK, Australia
and Canada)? (CSPM 5.3.2)
It is not a mandatory security requirement to tally seal numbers and break seals on carts/containers

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4 AVIATION SECURITY
4.1 AVSEC PROCEDURES

What is the catering seal verification procedure outstation? (CSPM 5.3.2)

10%; 4 carts/containers per form to be checked before breaking any of the seals

Whenever a crew member/authorized person requires to enter/exit the flight deck, what must
be observed? (CSPM 2.2.10.1.2)
Cabin Crew must ensure passengers are not allowed access to the area around the Flight Deck
when the Flight Deck door is being opened

What is the definition of a `CLEAR ZONE'? (CSPM 5.4.1)

The area of passenger cabin immediately in front of the flight crew compartment door, including
galleys and lavatories

When will you restrain a passenger? (CSPM 5.4.4)

Only as a last resort and where all de‑escalation techniques have been exhausted and passenger
behaviour is likely to endanger themselves or the aircraft or its occupants

What should Cabin Crew do during a hijacking situation? (CSPM 5.6)

Stay calm, reassure passengers, do not antagonise the hijacker(s)

Can INAD passengers be served alcohol? (CSPM 5.7.9)

No

What procedure must be followed if a bomb can be moved (no anti‑lift device)? (CSPM 5.5)
With the Commanders permission, carefully carry the bomb to the Least Risk Bomb Location (LRBL)
and continue building the LRBL

What is the location of the Least Risk Bomb Location (LRBL)? (CSPM 5.5)
Last cabin door on the right hand side

How will the Cabin Crew inform the Flight Crew of a hijacker presence? (CSPM 5.6)
Via interphone using the code word "Commander I must come to the flight deck immediately"

Is it permitted for catering operations to be conducted during the Aircraft Security Search?
(CSPM 5.3.1)
Yes, provided caterers are searched prior to accessing the aircraft and the operation is monitored to
ensure caterers do not introduce prohibited items into the cabin of the aircraft.

Can DEPA/passengers in lawful custody be served alcohol? (CSPM 5.7.9)

No

What is the limitation when carrying INAD passengers? (CSPM 5.7.9)

No limit

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4.1 AVSEC PROCEDURES

Who is responsible for the documents of a Lawful custody passenger? (CSPM 5.7.9)
Escorts

Will passengers in lawful custody be escorted? (CSPM 5.7.9)

Yes

What is the limitation when carrying passengers in lawful custody? (CSPM 5.7.9)
01

What is the minimum number of crew to be present in the flight deck at all times? (CSPM
2.2.9.1)
Two

Can passengers consume alcohol from their personal bottles? (CSPM 5.4.1.1)
No. Passengers are NOT permitted to consume alcohol from their personal bottles.

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5 FIRST AID

Table of Contents

5 FIRST AID

5.1 FIRST AID PROCEDURES

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5 FIRST AID
5.1 FIRST AID PROCEDURES

5 FIRST AID
5.1 FIRST AID PROCEDURES

What is the medical condition when the body cells do not receive enough oxygen or cannot
use oxygen effectively? (CSPM 3.2.3.1)
Hypoxia

A condition where the nitrogen gas is rapidly released and can form bubbles in the blood or
body tissues is known as? (CSPM 3.2.4.5)
Decompression Sickness

How do you prevent air-borne diseases? (CSPM 3.3.1.1)

Avoid close contact with infected persons, adhere to proper hygiene measures and vaccination

Clinical waste box can be found in which type of First Aid Kit? (CSPM 3.3.1.2.2)
EMK

If the casualty is a child, which pulse will you check? (CSPM 3.5.2.2.2)
Radial pulse

What form must you fill up after using the Aeromedic First Aid Kit? (CSPM 3.9.1.2.5)
After Use Form

What is the chain of communication that must be followed in order to effectively manage any
medical situation on board? (CSPM 3.4.2)
CSD/CS ‑ Commander ‑ Medlink ‑ PA for a Medical Personnel

What is the first aid management for Hypoxia? (CSPM 3.2.3.1.2)

Administer oxygen and advise the Commander as the cabin pressurization may need to be adjusted

Areas in the body commonly affected by pressure changes, particularly during ascent or
descent, resulting in blocked ears and pain in the cheek, forehead or between and behind the
eyes. (CSPM 3.2.4.1 / 3.2.4.2)
Ears and sinuses

What is the management to release pressure in the middle ear? (CSPM 3.2.4.1)
Yawning, swallowing (if yawning or swallowing does not unblock the ears, Valsalva Maneuver can be
used)

Provide examples of Vector-Borne diseases. (CSPM 3.3.1.1)

Malaria, Yellow fever, Dengue

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5 FIRST AID
5.1 FIRST AID PROCEDURES

How do you prevent the possible spread of infection when dealing with bleeding wounds?
(CSPM 3.3.1.2.1)
Use the biohazard bag to keep blood soaked dressings

Where would you dispose a blood soaked dressing/gauze? (CSPM 3.3.1.2.1)

Biohazard bag

During boarding, a passenger felt chest pain with difficulty in breathing. What is the
procedure in contacting Medlink, if medical assistance is required on ground during
boarding? (CSPM 3.4.4)
CSD/CS, in conjunction with the Commander will contact Medlink to determine the “Fitness to fly”.

What does SAMPLE stand for? (CSPM 3.5.2.1)

Signs and symptoms ‑ Allergies ‑ Medication ‑ Previous history/medical problems ‑ Last meal/food or
drinks ‑ Events

What will you use to measure body temperature? (CSPM 3.5.2.2.1)

Fever scan or strip thermometer from the Basic First Aid Kit

Which AED can be used for an adult, child, and infant? (CSPM 3.6.4.2)
Innovint AED

How many stretchers can be carried on board a narrow bodied aircraft? (CSPM 3.9.1.8)
1

If a medical situation arises in‑flight, who must be informed if the Aeromedic Kit needs to be
opened? (CSPM 3.9.1.2.4)
Commander

What is the responsibility of a THIRD Rescuer who responds to assist a suspected heart
attack situation on board? (CSPM 3.4.1)
Communicate with CSD/CS and Commander. Request additional medical assistance on board the
aircraft, if needed and available. Support and communicate with travelling companions of the
casualty.

What is the normal resting pulse rate of an adult? (CSPM 3.5.2.2.2)

60‑90 beats per minute

What do you record when checking a pulse? (CSPM 3.5.2.2.2)

Rate, rhythm, strength

What is the normal resting breathing rate of an adult? (CSPM 3.5.2.2.3)

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12‑20 respirations per minute

What does the secondary survey comprise of? (CSPM 3.5.2)

History taking , vital signs and physical examination in cases of trauma

What does DOTS stand for when assessing for injury related situations? (CSPM 3.5.2.3)
Deformity/swelling
Open injuries/bruising/bleeding/fractures
Tenderness/pain loss of sensation or movement
Skin colour (flushed or pale), temperature (hot or cold), condition (dry or sweaty)

What is the normal resting pulse rate of an infant? (CSPM 3.5.2.2.2)

110‑160

What is the normal body temperature (Celsius)? (CSPM 3.5.2.2.1)

37 degrees Celsius

What is the normal resting pulse rate of a child? (CSPM 3.5.2.2.2)

80‑150

What is the normal resting breathing rate for a child? (CSPM 3.5.2.2.3)
20‑35

What is the normal resting breathing rate for an infant? (CSPM 3.5.2.2.3)
30‑40

What is your duty of care for the body after a death on board? (CSPM 3.6.7.1)
If the flight is full and no alternative area is available place the casualty back in to his/her seat. If
travelling in premium class, the seat must be fully reclined. Any attached medical devices such as
AED pads, catheters or intravenous cannulas on the body must be left in place.

An adult casualty is complaining of heaviness and cramping pain in the center of the chest
resulting from increased activity during the day. The casualty is most likely suffering from?
(CSPM 3.7.2.1.1)
Angina pectoris

What is the First Aid chain of survival? (CSPM 3.6.6)

Early access, early CPR, early defibrillation, and early advanced care

What does CPR stand for? (CSPM 3.6.3.2.1.1)

Cardio Pulmonary Resuscitation

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5 FIRST AID
5.1 FIRST AID PROCEDURES

What is your immediate action if an adult casualty is suffering from severe choking? (CSPM
3.6.8.1)
Abdominal thrusts

Where will you find the EpiPen or Anakit for severe allergic reaction/anaphylaxis? (CSPM
3.7.6.3)
Passengers own hand luggage, if carried

What do you require to open the Emergency Medical Kit? (CSPM 3.9.1.3.4)
Commander’s permission and Medlink/on-board medical personnel advice

What is the ratio of chest compressions and rescue breaths during CPR? (CSPM 3.6.3.2.1.1)
30 chest compressions, 2 rescue breaths

When do you start CPR? (CSPM 3.6.3.2.1)

Unconscious casualty not breathing or abnormal breathing (agonal / gasping).

During CPR, when will the AED be used? (CSPM 3.6.4)

As soon as its available or brought to the passenger’s side

What are safety precautions when using an AED? (CSPM 3.6.4)

Keep the area as dry as possible, remove any jewelry and excess moisture from the chest, remove
medication patches from the chest (if any) and move oxygen bottle along with the face mask at least
4-6 feet away when the AED prompts a shock

When conducting CPR, a casualty must be lying on a hard flat surface in order to effectively
perform chest compressions. True or False? (CSPM 3.6.3.2.1.1)
True

In addition to pushing the chest hard and fast, the chest should come back up to its normal
position after every chest compression. True or False? (CSPM 3.6.3.2.1.1)
True

A brief period of unconsciousness that occurs when the brain temporarily receives very little
blood/oxygen supply is known as? (CSPM 3.7.2.4)
Fainting

What is your immediate management for a casualty suffering from chest pain (heart attack/
angina pectoris)? (CSPM 3.7.2.1.2)
Administer oxygen on HI flow (4 litres/min), assist casualty to a comfortable sitting position and
contact Medlink for further advice

What are the types of First Aid Kits on board? (CSPM 3.9.1.1/3.9.1.2/3.9.1.3)

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5 FIRST AID
5.1 FIRST AID PROCEDURES

Basic First Aid Kit, Aeromedic First Aid Kit, Emergency Medical Kit

Aeromed Oxygen bottle contains how many liters of oxygen? (CSPM 3.9.1.6.1)
630 liters

First Aid management to a CHILD suffering from SEVERE choking is to perform abdominal
thrust? (CSPM 3.6.8.1)
True

Whose permission do you require to obtain the clinical waste box from the crew section of the
EMK? (CSPM 3.9.1.3.4)
Commander’s permission

What form must you fill after using the Basic First Aid Kit? (CSPM 3.9.1.1.5)
Control form

What is the management for Hypoglycemia? (CSPM 3.7.6.1.2)

Provide a glass of juice with sugar followed by a light meal, if needed

When assessing a casualty, you observe slurred speech, severe headache and paralysis of
the right upper limb. This is most likely a case of? (CSPM 3.7.4.1)
Stroke

What are the two types of AED's (Automated External Defibrillator) found on board? (CSPM
3.6.4.1/3.6.4.2)
Lifepak 500, Innovint

What is the device used to treat the most common cause of sudden cardiac arrest (SCA)
called the ventricular fibrillation? (CSPM 3.6.4)
AED

What assessment plan will you follow to evaluate a casualty who is suspected to be suffering
from stroke? (CSPM 3.7.4.1)
F-A-S-T Assessment

What is your immediate management for a seizure or convulsion? (CSPM 3.7.4.3)

Loosely fasten the passenger's seatbelt, pad pillows/blankets around to prevent injury and time the
length of the seizure or convulsion.

What are the levels of consciousness? (CSPM 3.5.2)

Conscious, Semi-conscious, Unconscious

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5.1 FIRST AID PROCEDURES

Prior to dispensing any medication from the Basic First Aid Kit, Cabin Crew should inform the
CSD/CS: (CSPM 3.9.1.1.4)
True

Body Fluid Clean Up Kit can be used to safely clean up any body fluid spillage such as vomit
and blood. (CSPM 3.3.1.2.2)
True

At what PSI would you stop administering oxygen when using the AEROMED Oxygen bottle?
(CSPM 3.9.1.6.2)
When the pressure gauge reaches 50 psi

When do you place a passenger in Recovery position? (CSPM 3.6.3.1.1)

Passenger is unresponsive and breathing normally

During the flight, a passenger went unconscious. How do you open the casualty's airway to
ensure air enters the lungs? (CSPM 3.6.3)
Head Tilt - Chin Lift

Hypoglycemia occurs when the blood sugar level of passenger falls below normal. (CSPM
3.7.6.1.1)
True

What are risk factors that affect body’s response to Hypoxia? (CSPM 3.2.3.1.1)
Smoking, Alcohol Consumption, Medical Conditions

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6 AIRCRAFT COMMON FEATURES

Table of Contents

6 AIRCRAFT COMMON FEATURES

6.1 AIRCRAFT COMMON FEATURES

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6 AIRCRAFT COMMON FEATURES

6.1 AIRCRAFT COMMON FEATURES

6 AIRCRAFT COMMON FEATURES

6.1 AIRCRAFT COMMON FEATURES

What is the pre‑flight check of a passenger seat? (CSPM 9.3.3)

Seat belt is serviceable, seat is operational, safety card for aircraft type

How would you operate the flight deck oxygen system? (9.2.6)
Squeeze the red grips, remove the mask from the container, keep pressing the red grips to keep the
harness inflated, don the mask over the head, release the red grips, the harness deflates securing
the mask over the head and the face, breathe normally

What is the Cabin Crew policy regarding circuit breakers? (CSPM 9.11.3)
Cabin crew are not allowed to reset any circuit breaker, should a circuit breaker pop out, cabin crew
must inform the Commander and an entry must be made in the Cabin Discrepancy Log (CDL)
CAUTION: CABIN CREW MUST NEVER RESET A CIRCUIT BREAKER UNLESS ADVISED BY
THE COMMANDER

What is the pre‑flight check of a Cabin Crew seat? (CSPM 9.3.2)

Seat folds satisfactory, harness fits correctly and is free of twists, inertial lock and quick release are
operational

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7 AIRBUS A320

Table of Contents

7 AIRBUS A320

7.1 A320-200

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7 AIRBUS A320
7.1 A320-200

7 AIRBUS A320
7.1 A320-200

What are the three ways the cabin oxygen system can be activated on the A320-200? (CSPM
10.7.4.2.1)
Automatically, electrically and manually

What are the audio/visual indications in the cabin when smoke is detected in the lavatory on
the A320-200? (CSPM 10.7.5.2)
Triple chime, repeated every 30 seconds, amber flashing on closest ACP, amber flashing light
outside affected lavatory, red light flashing indicator light and a text message indicating smoke
location, SMOKE RESET p/b illuminates on FAP/AAP, smoke detection page on FAP

How will you activate the flow of oxygen to the drop out mask on the A320-200? (CSPM
10.7.4.2.2)
Pulling one of the mask

How long will the cabin oxygen system last for? (CSPM 10.7.4.2.2)
Minimum 15 minutes

What will be the audio/visual indications in the cabin when the evacuation signaling system is
activated on the A320-200? (CSPM 10.7.2.1)
Red light flashing and message EVAC ALERT on all AIPs, Horn sounds at all crew stations and
emergency exits, EVAC RESET flashes red on FAP and AAPs

Where can the emergency evacuation signaling system be activated from on the A320-200?
(CSPM 10.7.2.1)
Flight Deck

Where can the emergency lights be activated from on the A320-200? (CSPM 10.7.3.3)
Flight deck and FAP

What is the duration of the emergency lights on the A320? (CSPM 10.7.3)
At least 10 minutes

What are the audio/visual indications in the cabin when the flight deck initiates an emergency
call on the A320-200? (CSPM 10.6.5.2)
Triple HI‑LO chime, flashing pink at all ACP, flashing red light at all AIP and text message
"EMERGENCY CALL"

How will you call the Commander in an emergency situation on the A320-200? (CSPM 10.6.5.2)
Press EMER CALL

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7 AIRBUS A320
7.1 A320-200

How will you call the Commander in a normal situation on the A320-200? (CSPM 10.6.5.2)
Lift the cabin interphone handset and press CAPT

Where is the manual inflation handle located on the Type I door on the A320-200? (CSPM
10.5.2.1)
RHS of the girt bar

How would you close the Type I door on the A320-200? (CSPM 10.5.1.4.2)
Ensure no debris or obstruction around the exit, grasp assist handle on the door frame, press gust
lock release button, pull door rearwards and into the frame using the assist handle, lower door control
handle, check door locking indicator is green and locked

Where is the automatic fire extinguisher located inside the lavatory in the A320 aircraft?
(CSPM 10.1.3.5)
Above the waste bin

What is the pre‑flight check of the lavatory automatic fire extinguisher on the A320-200?
(CSPM 10.1.3.5)
The needle of the pressure gauge must be in the green zone

How would you separate the slide/raft on the A320-200? (CSPM 10.5.2.4) (Not applicable for
LA Series)
Cut with the hook knife, the mooring line will break if the aircraft sinks before it can be cut

How would you open the Type I door in an emergency on the A320-200? (CSPM 10.5.1.5)
Check door is armed, check outside conditions, grasp assist handle on the door frame, lift door
control handle fully up and release it, pull the red manual inflation handle on right hand side of the girt
bar, monitor slide/raft inflation

What is the pre‑flight check of the Type I door on the A320? (CSPM 10.5.1.2)
Check door locking indicator is green and locked, door is disarmed ‑ safety pin is fitted, red flag is
visible and the slide arming lever window reads disarmed; slide raft ‑ pressure gauge needle is in the
green zone, observation widow is clean and clear

How many door locking indicators are located on the Type I door on the A320? (CSPM
10.5.1.1)
1

What is the total number of emergency exits on the A320-200? (CSPM 10.5)
10

What is the total number of Type III exits on the A320-200, and where are they located? (CSPM
10.5)

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7 AIRBUS A320
7.1 A320-200

4 Type III ‑ L2, R2, L3, R3

What is the minimum number of Cabin Crew required on the A320-200 and where are they
seated? (CSPM 10.2) (not applicable for LA Series)
4 Cabin Crew – L1, R1, L4, R4C

On A320, which seats will the additional (5th and 6th) Cabin Crew occupy? (CSPM 10.2) (not
applicable for LA Series)
R4, R4A respectively

How will you open the flight deck sliding windows on the A320-200? (CSPM 10.1.2.4.1)
Simultaneously press the red unlocking push button and rotate the operating handle rearward; Push
the operating handle backward to move the window until it locks

What is the pre‑flight check of the lavatory on the A320-200? (CSPM 10.1.3.2)
Smoke detector is unobstructed, waste bin is spring loaded, automatic fire extinguisher (pressure
needle in green zone), and passenger call switch operational

How would you operate the over‑wing exit in an emergency from the inside on the A320-200?
(CSPM 10.5.3.4)
Remove and discard cover flap, grasp grip mould (assist handle), pull down exit control handle, pull
exit hatch inside, lift out of frame, throw hatch outside aircraft, pull red manual inflation handle in the
upper corner closest to the exit sign, monitor ramp slide inflation

What is the pre‑flight check of the Type III over‑wing emergency exit on the A320-200? (CSPM
10.5.3.2)
Cover flap fitted and secure, slide armed indicator not illuminated, and check the 'exit opening
instructions' placard is present on the exit and the seat backs

What is the pre‑flight check of the GSM smoke detection system (Type I) on the A320-200?
(CSPM 9.16.1.1) (Not Applicable for LA Series)
Check that the MAIN POWER SWITCH button is not illuminated, check that the LED SMOKE ON is
illuminated (green), check that the SMOKE TEST button is illuminated, check that all other buttons
are OFF

What is the minimum number of Cabin Crew required on the A320-200 LA series and where
are they seated? (CSPM 10A.2) (LA Series Only)
4 Cabin Crew – L1, R1, L4, R4

What type of slide is the Type I door equipped with on the A320-200 LA series? (CSPM 10A.5)
(LA Series Only)
Single lane escape slide

How would you operate the R4 swivel crew seat on the A320-200? (CSPM 10A.1.2) (LA Series
Only)

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7 AIRBUS A320
7.1 A320-200

Turn the latch counter-clockwise to the unlocked position, rotate the crew seat, and push the crew
seat until it engages

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Date: 15-Dec-2021

8 AIRBUS A321

Table of Contents

8 AIRBUS A321

8.1 A321-200

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Date: 15-Dec-2021

8 AIRBUS A321
8.1 A321-200

8 AIRBUS A321
8.1 A321-200

What is the minimum number of Cabin Crew required on the A321-200 and where are they
seated? (CSPM 10B.2)
4 Cabin Crew – L1, R2, R3, R4C

Where will you check the slide pressure on the Type C exit on the A321-200? (CSPM 10B.5.2.1)
Check the inflation cylinder in the overhead stowage, pressure gauge needle is in the green zone

What is the pre-flight check of the Type C Door? (CSPM 10B.5.2.1)

• Check door locking indicator is GREEN and LOCKED
• Door is disarmed - Safety pin is fitted, red flag is visible and the slide arming lever window
reads disarmed
• Observation window is clean and clear
• Protective Cover on the Control Handle is present
• Check inflation cylinder in the overhead stowage, pressure gauge needle is in the green zone

On the A321, where is the red manual inflation handle located for the Type C door? (CSPM
10B.5.2.3)
Upper right side of the door fame

How would you detach the Type I door slide-raft? (CSPM 10.5.2.4)
Lift the girt cover to expose the white detach handle, pull the white detach handle completely free of
the slide raft

What are the three ways the cabin oxygen system can be activated? (CSPM 10.7.4.2.1)
Automatically, electrically and manually

How will you activate the flow of oxygen to the drop out mask? (CSPM 10.7.4.2.2)
Pulling one of the mask

Where can the emergency evacuation signaling system be activated from on the A321?
(CSPM 10.7.2.1)
Flight Deck

Where can the emergency lights be activated from on the A321? (CSPM 10.7.3.3)
Flight deck and FAP

How will you call the Commander in an emergency situation? (CSPM 10.6.5.2)
Press EMER CALL

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8 AIRBUS A321
8.1 A321-200

How will you call the Commander in a normal situation? (CSPM 10.6.5.2)
Press CAPT

Where is the manual inflation handle located on the Type I door? (CSPM 10.5.2.1)
RHS of the girt bar

How would you close the Type I door? (CSPM 10.5.1.4.2)

Ensure no debris or obstruction around the exit, grasp assist handle on the door frame, press gust
lock release button, pull door rearwards and into the frame using the assist handle, lower door control
handle, check door locking indicator is green and locked

What is the pre‑flight check of the lavatory automatic fire extinguisher? (CSPM 10.1.3.5)
The needle of the pressure gauge must be in the green zone

How would you separate the slide-raft? (CSPM 10.5.2.4)

Cut with the hook knife, the mooring line will break if the aircraft sinks before it can be cut

How would you open the Type I door in an emergency? (CSPM 10.5.1.5)
Check door is armed, check outside conditions, grasp assist handle on the door frame, lift door
control handle fully up and release it, pull the red manual inflation handle on right hand side of the girt
bar, monitor slide-raft inflation

What is the pre‑flight check of the Type I door? (CSPM 10.5.1.2)

Check door locking indicator is green and locked, door is disarmed ‑ safety pin is fitted, red flag is
visible and the slide arming lever window reads disarmed; slide raft ‑ pressure gauge needle is in the
green zone, observation widow is clean and clear

How will you open the flight deck sliding windows? (CSPM 10.1.2.4.1)
Simultaneously press the red unlocking push button and rotate the operating handle rearward; Push
the operating handle backward to move the window until it locks

What is the pre‑flight check of the lavatory? (CSPM 10.1.3.2)

Smoke detector is unobstructed, waste bin is spring loaded, automatic fire extinguisher (pressure
gauge needle in green zone), and passenger call switch operational

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Date: 01-May-2022

9 AIRBUS A330

Table of Contents

9 AIRBUS A330

9.1 A330-200/300

9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

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Date: 05-Sep-2021

9 AIRBUS A330
9.1 A330-200/300

9 AIRBUS A330
9.1 A330-200/300

What is the minimum number of Cabin Crew required on the A330 and where are they seated?
(CSPM 11.2)
8 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4

Where are the Type I exits located on the A330? (CSPM 11.5)
L3, R3

What is the total number of emergency exits on the A330? (CSPM 11.5)
• 2 flight deck sliding windows
• 6 type A exits (L1, R1, L2, R2, L4, R4)
• 2 type I exits (L3, R3)
• A7-AED, AEE, AEF, AEG, AEI, AEJ, AEN, AEO are equipped with 8 type A exits

What are the primary cabin emergency evacuation routes during a ditching with Type "A"
doors and Type I exits on the A330? (CSPM 11.5.4)
All Type A doors

What is your immediate action should the pneumatic system fail when operating a door in an
emergency? On the A330? (CSPM 11.5.1.5)
Push the door open manually by using the door assist handle

What is the pre‑flight check of the Type A door on the A330? (CSPM 11.5.1.2)
Check door locking indicator is GREEN and LOCKED, door is disarmed ‑ safety pin is fitted, red flag
is visible, slide-raft ‑ pressure gauge needle is in the green zone, observation window is clean and
clear

On an A330 aircraft that has both Type A and Type (1) exits, where are the Type A doors
located? (CSPM 11.5)
L1, R1, L2, R2, L4, R4

How would you open the flight deck sliding window on the A330? (CSM 11.1.2.4.1)
Press down the operating lever to disengage the locking pins from their latches; as soon as the
operating lever is pressed, a red indicator appears to show that the window is unlocked; continue
pressing down on the operating lever, while simultaneously rotating it and pulling it downward to
move the window backward

What is the preflight check of the lavatory? (CSPM 11.1.3.2)

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9 AIRBUS A330
9.1 A330-200/300

• Smoke detector is unobstructed

• Waste bin flap is spring loaded
• Automatic waste bin extinguisher – pressure gauge needle in the green zone
• Passenger call switch operational

When does the Slide Armed indicator illuminate white steady (Type A Door)? (CSPM
11.5.1.1.1)
The Slide Armed Indicator illuminates white steady when:
• Slide raft is armed
• Door control handle is lifted up

How would you Arm the Type ‘A’ Door? (CSPM 11.5.1.3.1)
• Open the protective cover
• Remove the safety pin
• Move the lever forward to the ARMED position
• Stow the safety pin and hide the red flag
• Close the protective cover

How would you Disarm the Type ‘A’ Door? (CSPM 11.5.1.3.2)
• Open the protective cover
• Remove the safety pin
• Move the lever aft to the DISARMED position
• Refit the safety pin and ensure the red flag is visible· Close the protective cover

How would you open the Type ‘A’ Door in an Emergency? (CSPM 11.5.1.5)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor slide-raft inflation

Where is the red manual inflation handle located at the Type A Door? (CSPM 11.5.2.1)
The Manual Inflation Handle is located at the right hand side of the girt bar

How would you detach and separate the Slide Raft? (CSPM 11.5.2.4)

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9 AIRBUS A330
9.1 A330-200/300

• Lift the girt cover to expose the white detach handle

• Pull the white DETACH HANDLE completely free of the slide-raft
• Pull the manual release handle
• Cut mooring with the hook knife
• The mooring line will break if the aircraft sinks before it can be cut

Where would you find the Survival Kits? (CSPM 11.5.2.6)

Survival Kit is attached to each slide raft

What is the pre-flight check of the Type I Door? (CSPM 11.5.3.2)

• Check door locking indicator read LOCKED (green)
• Door is Disarmed, safety pin is fitted and red flag is visible
• Observation window is clean and clear
• Protective cover on the control handle is present
• Slide pressure gauge needle is in the green zone

How would you operate the Type I Door in an Emergency? (CSPM 11.5.3.4)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Open the protective cover on the door control handle
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor escape slide inflation

Which exits are designated as primary exits in a ground evacuation? (CSPM 11.5.4)
All cabin exits

On the A330, is the Type I door a primary exit in the event of a Ditching? (CSPM 11.5.3.5.1 /
11.5.4)
No, the Type I door is a secondary escape route, Escape Slide needs to be detached and can be
used as a flotation aid

How would you identify a passenger call from seat? (CSPM 11.6.5.3)
Single chime accompanied by a Blue steady light on the ACP

How would you identify an emergency call from the Flight Deck? (CSPM 11.6.5.2)
Triple Hi-Lo chimes accompanied by a Pink flashing light on the ACP, all AIP – flashing red light and
text message “CALL PRIO CAPT”

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Date: 01-May-2022

9 AIRBUS A330
9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

What is the minimum number of Cabin Crew required on the A330 and where are they seated?
(CSPM 11A.2 )
8 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4

Where are the Type I exits located on the A330? (CSPM 11.5)
L3, R3

What is the total number of emergency exits on the A330? (CSPM 11.5)
• 2 flight deck sliding windows
• 6 type A exits (L1, R1, L2, R2, L4, R4)
• 2 type I exits (L3, R3)

What are the primary cabin emergency evacuation routes during a ditching with Type "A"
doors and Type I exits on the A330? (CSPM 11.5.4)
All Type A doors

What is your immediate action should the pneumatic system fail when operating a door in an
emergency? On the A330? (CSPM 11.5.1.5)
Push the door open manually by using the door assist handle

What is the pre‑flight check of the Type A door on the A330? (CSPM 11.5.1.2)
Check door locking indicator is GREEN and LOCKED, door is disarmed ‑ safety pin is fitted, red flag
is visible, slide-raft ‑ pressure gauge needle is in the green zone, observation window is clean and
clear

On an A330 aircraft that has both Type A and Type (1) exits, where are the Type A doors
located? (CSPM 11.5)
L1, R1, L2, R2, L4, R4

How would you open the flight deck sliding window on the A330? (CSM 11.1.2.4.1)
Press down the operating lever to disengage the locking pins from their latches; as soon as the
operating lever is pressed, a red indicator appears to show that the window is unlocked; continue
pressing down on the operating lever, while simultaneously rotating it and pulling it downward to
move the window backward

What is the preflight check of the lavatory? (CSPM 11.1.3.2)

• Smoke detector is unobstructed
• Waste bin flap is spring loaded
• Automatic waste bin extinguisher – pressure gauge needle in the green zone
• Passenger call switch operational

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Date: 01-May-2022

9 AIRBUS A330
9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

When does the Slide Armed indicator illuminate white steady (Type A Door)? (CSPM
11.5.1.1.1)
The Slide Armed Indicator illuminates white steady when:
• Slide raft is armed
• Door control handle is lifted up

How would you Arm the Type ‘A’ Door? (CSPM 11.5.1.3.1)
• Open the protective cover
• Remove the safety pin
• Move the lever forward to the ARMED position
• Stow the safety pin and hide the red flag
• Close the protective cover

How would you Disarm the Type ‘A’ Door? (CSPM 11.5.1.3.2)
• Open the protective cover
• Remove the safety pin
• Move the lever aft to the DISARMED position
• Refit the safety pin and ensure the red flag is visible· Close the protective cover

How would you open the Type ‘A’ Door in an Emergency? (CSPM 11.5.1.5)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor slide-raft inflation

Where is the red manual inflation handle located at the Type A Door? (CSPM 11.5.2.1)
The Manual Inflation Handle is located at the right hand side of the girt bar

How would you detach and separate the Slide Raft? (CSPM 11.5.2.4)
• Lift the girt cover to expose the white detach handle
• Pull the white DETACH HANDLE completely free of the slide-raft
• Pull the manual release handle
• Cut mooring with the hook knife
• The mooring line will break if the aircraft sinks before it can be cut

Where would you find the Survival Kits? (CSPM 11.5.2.6)

Survival Kit is attached to each slide raft

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9 AIRBUS A330
9.2 A330-200/300 - LEASED AIRCRAFT DIFFERENCES

What is the pre-flight check of the Type I Door? (CSPM 11.5.3.2)

• Check door locking indicator read LOCKED (green)
• Door is Disarmed, safety pin is fitted and red flag is visible
• Observation window is clean and clear
• Protective cover on the control handle is present
• Slide pressure gauge needle is in the green zone

How would you operate the Type I Door in an Emergency? (CSPM 11.5.3.4)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Open the protective cover on the door control handle
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor escape slide inflation

Which exits are designated as primary exits in a ground evacuation? (CSPM 11.5.4)
All cabin exits

On the A330, is the Type I door a primary exit in the event of a Ditching? (CSPM 11.5.3.5.1 /
11.5.4)
No, the Type I door is a secondary escape route, Escape Slide needs to be detached and can be
used as a flotation aid

How would you identify a passenger call from seat? (CSPM 11.6.5.3)
Single chime accompanied by a Blue steady light on the ACP

How would you identify an emergency call from the Flight Deck? (CSPM 11.6.5.2)
Triple Hi-Lo chimes accompanied by a Pink flashing light on the ACP, all AIP – flashing red light and
text message “CALL PRIO CAPT”

What are the indications of a normal call from the Flight Deck? (CSPM 11A.7.1 )
Hi-Lo-Hi chime accompanied by a Pink flashing light on the ACP (station called)

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Date: 01-May-2022

10 AIRBUS A350

Table of Contents

10 AIRBUS A350

10.1 A350-900

10.2 A350-1000

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Date: 01-May-2022

10 AIRBUS A350
10.1 A350-900

10 AIRBUS A350
10.1 A350-900

What is the minimum number of Cabin Crew required on the A350-900 and where are they
seated? (CSPM 11B.2)
8 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4

What is the total number of emergency exits on the A350-900? (CSPM 11B.5)
9

What type of slides are installed in the Type C doors on the A350-900? (CSPM 11B.5.2)
Single lane slide rafts

What is the purpose of the inflatable free aisle restrictor IFAR on the A350-900? (CSPM
11B.5.2.1)
To ensure that only one person can access the slide raft to evacuate at a time

Where can the electromechanical window shades be controlled from (EMWS) on the
A350-900? (CSPM 11B.1.5.2)
FAP and AAP (L2) and a local control from passenger seat

How would you arm the door on the A350-900? (CSPM 11B.5.1.3)
Slide the protective cover open, remove the safety pin, push the lever FWD to the ARMED position,
close the protective cover, stow the safety pin in its designated stowage

Where is the inflatable free aisle restrictor (IFAR) located on the A350-900? (CSPM 11B.5.2.1)
L1, R1, L3, R3

How would you operate the flight deck emergency hatch on the A350-900? (CSPM 11B.1.2.6.1)
Press the release handle accessible through the dedicated recess, move the hatch handle to the
open position until the locking indicator turns red. The hatch opens into the flight deck

On the A350, what do the door electrical warnings consist of? (CSPM 11B.5.1.1)
Door electrical warnings consist of SLIDE ARMED warning light and CABIN PRESSURE warning
light

Where is the Manual Water Shut-Off Valve located in the Lavatory? (CSPM 11B.1.3.5)
A manual shut off valve is located under each wash basin

Which Cabin Exits are designated as Type A doors? (CSPM 11B.5)

L2, R2, L4 and R4 are designated as Type A Doors

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Date: 01-May-2022

10 AIRBUS A350
10.1 A350-900

Which Cabin Exits are designated as Type C doors? (CSPM 11B.5)

L1, R1, L3 and R3 are designated as Type C Doors

On the A350, what are the indications when the door control handle is lifted in the armed
mode? (CSPM 11B.5.1.1)
A caption "SLIDE ARMED" illuminates white (steady) and the buzzer sounds

When will the Cabin Pressure Warning Light flash? (CSPM 11B.5.1.1)
“CABIN PRESSURE” flashes RED, when the aircraft is on ground, the slides are DISARMED and
there is a difference in the cabin pressure

What is the Pre-Flight Check of the Door? (CSPM 11B.5.1.2)

• Check door locking indicators are GREEN and LOCKED
• Door is disarmed - Safety pin is fitted, red flag is visible
• Slide-raft pressure gauge needle is in the green zone
• Observation window is clean and clear

How would you Open the Door from the inside? (CSPM 11B.5.1.4.1)
• Grasp assist handle on the door frame
• Check door is DISARMED and safety pin is installed
• Make sure that the red CABIN PRESSURE WARNING light at the observation window is NOT
flashing
• Lift the door control handle gradually and keep watch on the slide armed warning light
• If it does not illuminate, continue lifting it up to the open position
• Grasp the Door Assist Handle and push the door outwards and forward
• Ensure the Gust Lock is engaged

How would you open the Door in an Emergency? (CSPM 11B.5.1.5)

• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor slide-raft inflation

How would you conduct the Pre-Flight Check of the Interphone system? (CSPM 11B.6.6.2)
A PA check has to be made from each station. (press PA press PTT)An interphone call to another
station must be conducted. This must be carried out by each individual station

On the A350, how can the slide rafts be detached and separated? (CSPM 11B.5.2.4)

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10 AIRBUS A350
10.1 A350-900

Lift the girt cover to expose the white detach handle. Pull the white detach handle completely free of
the slide raft. Pull the mooring line release handle or cut the mooring line with the hook knife.

On the A350, what is the purpose of the Fresnel lens in the lower half of the observation
window? (CSPM 11B.5.1.1)
Enables crewmembers to have a better view of the conditions outside the aircraft

Center privacy divider for the Qsuite must be in which position for TTL? (CSPM 11B.9.8)
Center privacy dividers must be either in the fully extended or intermediate position (as per
customer'srequest) for TTL.

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10 AIRBUS A350
10.2 A350-1000

10.2 A350-1000

What is the minimum number of Cabin Crew required on the A350-1000 and where are they
seated? (CSPM 11C.2)
9 Cabin Crew – L1, R1, L2, R2, R2A, L3, R3, L4, R4

What is the total number of emergency exits on the A350-1000? (CSPM 11C.6)
9

What are the type of exits on A350-1000? (CSPM 11C.6)

2 Type C doors and 6 Type A doors

What are the primary exits on A350 - 1000 in the event of a GROUND evacuation? (CSPM
11C.6.3)
All cabin exits are primary exits

What is the purpose of the inflatable free aisle restrictor IFAR on the A350-1000? (CSPM
11B.5.2.1)
To ensure that only one person can access the slide raft to evacuate at a time

How would you arm the door on the A350-1000? (CSPM 11B.5.1.3)
Slide the protective cover open, remove the safety pin, push the lever FWD to the ARMED position,
close the protective cover, stow the safety pin in its designated stowage

How would you operate the flight deck emergency hatch on the A350-1000? (CSPM
11B.1.2.6.1)
Press the release handle accessible through the dedicated recess, move the hatch handle to the
open position until the locking indicator turns red. The hatch open towards the flight deck

On the A350, what do the door electrical warnings consist of? (CSPM 11B.5.1.1)
Door electrical warnings consist of SLIDE ARMED warning light and CABIN PRESSURE warning
light

Where is the Manual Water Shut-Off Valve located in the Lavatory? (CSPM 11B.1.3.5)
A manual shut off valve is located under each wash basin

Which Cabin Exits are designated as Type A doors? (CSPM 11C.6.1)

L2, R2, L3, R3, L4 and R4 are designated as Type A Doors

Which Cabin Exits are designated as Type C doors? (CSPM 11C.6.1)

L1, R1 are designated as Type C Doors

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Date: 01-May-2022

10 AIRBUS A350
10.2 A350-1000

On the A350, what are the indications when the door control handle is lifted in the armed
mode? (CSPM 11B.5.1.1)
A caption "SLIDE ARMED" illuminates white (steady) and the buzzer sounds

When will the Cabin Pressure Warning Light flash? (CSPM 11B.5.1.1)
“CABIN PRESSURE” flashes RED, when the aircraft is on ground, the slides are DISARMED and
there is a difference in the cabin pressure

What is the Pre-Flight Check of the Door? (CSPM 11B.5.1.2)

• Check door locking indicators are GREEN and LOCKED
• Door is disarmed - Safety pin is fitted, red flag is visible
• Slide-raft pressure gauge needle is in the green zone
• Observation window is clean and clear

How would you Open the Door from the inside? (CSPM 11B.5.1.4.1)
• Grasp assist handle on the door frame
• Check door is DISARMED and safety pin is installed
• Make sure that the red CABIN PRESSURE WARNING light at the observation window is NOT
flashing
• Lift the door control handle gradually and keep watch on the slide armed warning light
• If it does not illuminate, continue lifting it up to the open position
• Grasp the Door Assist Handle and push the door outwards and forward
• Ensure the Gust Lock is engaged

How would you open the Door in an Emergency? (CSPM 11B.5.1.5)

• Check door is ARMED
• Check outside conditions
• Grasp assist handle on the door frame
• Lift door control handle fully up and release it
• Pull the red manual inflation handle on right hand side of the girt bar
• Monitor slide-raft inflation

How would you conduct the Pre-Flight Check of the Interphone system? (CSPM 11B.6.6.2)
A PA check has to be made from each station. (press PA press PTT)An interphone call to another
station must be conducted. This must be carried out by each individual station

On the A350, how can the slide rafts be detached and separated? (CSPM 11B.5.2.4)
Lift the girt cover to expose the white detach handle. Pull the white detach handle completely free of
the slide raft. Pull the mooring line release handle or cut the mooring line with the hook knife.

On the A350, what is the purpose of the Fresnel lens in the lower half of the observation
window? (CSPM 11B.5.1.1)

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10 AIRBUS A350
10.2 A350-1000

Enables crewmembers to have a better view of the conditions outside the aircraft

On the A350, where can the evacuation command (EVAC CMD) be activated from? (CSPM
11B.7.1)
Flight Deck

On the A350, in an event of Decompression in the CCRC, what are the crew actions? (CSPM
11B.8.2.9)
The crew must don the drop out oxygen mask and fasten the seat/bunk lap belt

Center privacy divider for the Qsuite must be in which position for TTL? (CSPM 11C.9.8)
Center privacy dividers must be either in the fully extended or intermediate position (as per
customer'srequest) for TTL.

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11 AIRBUS A380

Table of Contents

11 AIRBUS A380

11.1 A380-800

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11 AIRBUS A380
11.1 A380-800

11 AIRBUS A380
11.1 A380-800

What is the minimum number of Cabin Crew required on the A380-800 and where are they
seated? (CSPM 12.2)
16 Cabin Crew – ML1, MR1, ML2, MR2, ML3, MR3, ML4, MR4, ML5, MR5, UL1, UR1, UL2, UR2,
UL3, UR3

At which doors will you find the slide extension on the A380-800? (CSPM 12.5.2.1.3)
M1 doors

If the slide armed indicator illuminates when opening the door manually on the A380-800,
what will be your action? (CSPM 12.5.1.5.3)
Immediately re‑stow the door control handle and ensure the door is correctly disarmed

What is the pre‑flight check of the A380-800 cabin door? (CSPM 12.5.1.3)
Check door locking indicator is green and locked, door is disarmed ‑ safety pin is fitted, red flag is
visible, observation window is clean and clear

How will you inflate the slide rafts manually on the A380-800? (CSPM 12.5.1.2.3)
Press the manual inflation push‑button (MIP) in the upper RHS of the door frame

How will you confirm that the ramp slide at the M3 door is fully inflated? (CSPM 12.5.2.1.2)
A barber pole is located on top of the ramp to indicate that the ramp/slide is ready to use

What is the total number of emergency exits on the A380-800? (CSPM 12.5)
18

How would you arm the cabin door on the A380? (CSPM 12.5.1.4)
Slide the protective cover open, remove the safety pin, push the lever FWD to the ARMED position,
close the protective cover, stow the safety pin in the designated stowage

What is the door and slide indicator panel (DSIP) used for? (CSPM 12.5.1.1.5)
To operate the door electrically

When will the smoke curtain be used on the A380-800? (CSPM 12.1.7.5)
On ground only

What is the pre‑flight check of the trolley lift on the A380-800? (CSPM 12.1.8)
Security search of the interior of the trolley lift, check the inner cage door and trolley lift outer door on
MD are closed and latched, check the trolley lift outer door on UD is closed and latched and the
trolley lift is on the MD

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11 AIRBUS A380
11.1 A380-800

When must the AFT staircase barrier be installed on the A380-800? (CSPM 12.1.7.4)
At all times, except for taxi, take‑off and landing

How would you discharge the FES in the crew rest compartment in the A380-800? (CSPM
12.8.4.4.1)
Remove the seal on the plastic cover, open the plastic cover, and set the FES SWITCH to the F.E.S
discharge position

When smoke is detected in the lavatory, pressing the SMOKE RESET button/light on the FAP,
mini FAP or AAP will do what on the A380-800? (CSPM 12.7.4.1)
Resets the aural and visual warnings in the entire cabin

Where are the AAPs located on the A380-800? (CSPM 12.6.3)

ML3, ML5, UL3

What is the duration of the emergency lighting system on the A380-800? (CSPM 12.7.2)
Minimum of 10 minutes

What will be the audio/visual indications in the LD‑CRC when the air flow is too low? (CSPM
12.8.4.9)
Continuous HI chime sounds for 30 seconds, lighting comes on 100% intensity, LEAVE
COMPARTMENT sign illuminates on the PSU in each bunk and in the changing area

What is the pre‑flight check of the FCRC/LD-CRC on the A380-800? (CSPM 12.8)
Safety equipment ‑ pre‑flight check, stowage compartments ‑ checked, locked and latched closed,
crew seats ‑ pre‑flight check, bunk belts ‑ fitted and serviceable, interphone ‑ pre‑flight check

What will be the audio/visual indications in the cabin of a conference call on the A380-800?
(CSPM 12.6.7.6.1)
1 HI‑LO chime, green steady light on all AIPs, green steady on all ACPs, AIP message

What are the primary emergency evacuation routes in a ditching on the A380-800? (CSPM
12.5.3)
All cabin exits except M3 doors

How will you confirm oxygen is flowing to the mask on the A380-800? (CSPM 12.7.3.2.1)
The flow line indicator turns green to confirm the flow of oxygen to the mask

How would you detach the upper deck slide raft? (CSPM 12.5.2.2.3)
Lift the flap cover, remove the release handle form the pouch, and pull the release handle

Where can the evacuation signaling system be activated from on the A380-800? (CSPM 12.7.1)

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11 AIRBUS A380
11.1 A380-800

Flight deck

When will the LD‑CRC entrance (stairwell hatch) be closed? (CSPM 12.8.4.3)
Only in case of smoke or fire in the LD‑CRC

What will be your action in case of smoke/fire in the LD‑CRC and you are unable to extinguish
the fire? (CSPM 12.8.4.8)
Cabin crew to evacuate the LD‑CRC, close and lock exit hatch and emergency exit hatch, discharge
FES

When can the trolley lift NOT be used on the A380-800? (CSPM 12.1.7.1)
Take‑off, initial climb, final approach and landing

What bunk number is the LD-CRC emergency exit hatch located in the A380? (CSPM 12.8.4.5)
Upper bunk 11

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12 BOEING B777

Table of Contents

12 BOEING B777

12.1 B777-200LR

12.2 B777-300ER

12.3 B777-300ER BO SERIES

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12 BOEING B777
12.1 B777-200LR

12 BOEING B777
12.1 B777-200LR

What is the minimum number of Cabin Crew required on the B777-200LR (non-Qsuite) and
where are they seated? (CSPM 13.2.1)
8 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4

What is the minimum number of Cabin Crew required on the B777-200LR (Qsuite) and where
are they seated? (CSPM 13.2.2)
10 Cabin Crew – L1, R1, L2, R2, L2A, R2A, L3, R3, L4, R4

How will you open the flight deck sliding window on the B777? (CSPM 13.1.2.6.1)
Press the window lock lever release button, rotate the window lock lever aft to the unlock position;
this unlocks the window. Crank the window to the full open position

What is the pre‑flight check of the lavatory smoke detector on the B777? (CSPM 13.1.3.6.1)
Smoke detector is unobstructed and the green power indicator light illuminates

What are the primary exits during a ground evacuation on the B777‑200? (CSPM 13.5.3)
All cabin exits

What happens when you press the WATER SYSTEM OFF switch at R4 ASP on the B777‑200?
(CSPM 13.1.3.4.1)
Shuts down the entire water system to the aircraft

How can the galley power be turned off in case of fire in the oven on a B777‑200? (CSPM
13.1.4.1)
Use the galley emergency power off switch

What is the purpose of the door vent panel located outside each door on the B777-200?
(CSPM 13.5.1)
The door vent panel equalizes the cabin and outside air pressure

What is the pre‑flight check of a main cabin door on the B777‑200? (CSPM 13.5.1.3)
Slide arming lever is disarmed, the EPAS pressure gauge needle is in the green zone, slide-raft
pressure gauge needle is in the green zone, red arrow liners are aligned and continuous, observation
window is clean and clear, the girt bar indicators must show completely black

What are the lavatory smoke indications in the cabin on a B777‑200? (CSPM 13.7.4.1)
Lavatory call light/reset switch flashes amber which is mounted on the exterior wall above the
lavatory door, lavatory call light flashing amber on the respective MCLP, SMOKE DETECTED window
pops up on the CSCP/CACP, continuous chime is heard in the cabin near the affected lavatory

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12 BOEING B777
12.1 B777-200LR

Where can the emergency lights be activated from on the B777‑200? (CSPM 13.7.2.4)
Flight deck and L1 ASP

On the B777-200LR, what is the duration of Emergency Lighting System? (CSPM 13.7.2)
15 minutes

What does a discontinuity in the red arrow on a main door on the B777 indicate? (CSPM
13.5.1.3)
The EPAS system is manually deactivated

Once masks are deployed, how will the oxygen flow be initiated on the B777‑200? (13.7.3.2.1)
Pull one mask down sharply, oxygen will flow to all masks attached to the generator

Where can the evacuation alert signal be activated from on the B777‑200? (CSPM 13.7.1)
Flight deck

What is the number you will dial to make an emergency call to the Flight Deck on the
B777‑200? (CSPM 13.6.7.3.2)
Dial 99

What will be the indications of a Purser call on the B777‑200? (CSPM 13.6.7.3.1)
3 X HI chime and a pink steady light at the L1 MCLP

What are the indications of an emergency call from the Flight Deck on the B777‑200? (CSPM
13.6.7.3.3)
2 HI‑LOW chimes, pink flashing on all stations

On the B777-200LR, which crew stations are equipped with Direct Access PA on the
interphone cradle? (CSPM 13.6.7.4.2)
L1, L2 & L4

What must you crosscheck when arming a main door on a B777-200? (CSPM 13.5.1.4.1)
That the slide arming lever is fully in the red band, and the girt bar indicators are yellow

What is the pre‑flight check of the lavatory automatic fire extinguisher on the B777‑200?
(CSPM 13.1.3.6)
The temperature indicator dots on the placard are grey

On the B777, when does the AIRFLOW OFF indicator light illuminate? (CSPM 13.8.1.1)
When the aircraft is below 25,000 ft. and when smoke is detected inside the OFAR/OFCR

Center privacy divider for the Qsuite must be in which position for TTL? (CSPM 13.9.8)

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12 BOEING B777
12.1 B777-200LR

Center privacy dividers must be either in the fully extended or intermediate position (as per
customer'srequest) for TTL.

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12 BOEING B777
12.2 B777-300ER

12.2 B777-300ER

What is the minimum number of Cabin Crew required on the B777-300ER (non-Qsuite) and
where are they seated? (CSPM 13A.2.1)
10 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4, L5, R5

What is the minimum number of Cabin Crew required on the B777-300ER (Qsuite) and where
are they seated? (CSPM 13A.2.2)
12 Cabin Crew – L1, R1, L2, R2, L2A, R2A, L3, R3, L4, R4, L5, R5

What is the minimum number of Cabin Crew required on the B777-300ER – High Density
(Qsuite and non-Qsuite) and where are they seated? (CSPM 13A.2.1)
10 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4, L5, R5

How will you confirm that dual lane ramp slide on the B777‑300 is fully inflated? (CSPM
13A.5.2)
The barber pole is visible

How will you detach and separate the dual lane ramp slide at LR3 on the B777‑300? (CSPM
13A5.2)
It cannot be detached

On the B777-300ER, where is the red manual inflation handle located at L3/R3 exits? (CSPM
13A5.2)
Upper AFT portion of the door frame

What are the total number of emergency exits on the B777‑300? (CSPM 13A.5)
12 exits ‑ 2 flight deck sliding windows + 8 cabin doors + 2 over‑wing exits

How and when will the LR3 doors on a B777‑300 aircraft be operated during a ditching?
(CSPM 13A5.1.5 / 13A.5.4)
Doors to be DISARMED prior to operating ‑ secondary option

What will be your action immediately after operating the LR3 doors on a B777‑300 during a
ground evacuation? (CSPM 13A.5.1.4)
Pull the manual inflation handle located on the upper aft portion of the door frame

How will you open the flight deck sliding window on the B777? (CSPM 13.1.2.6.1)
Press the window lock lever release button, rotate the window lock lever aft to the unlock position;
this unlocks the window. Crank the window to the full open position

What is the pre‑flight check of the lavatory smoke detector on the B777? (CSPM 13.1.3.6.1)
Smoke detector is unobstructed and the green power indicator light illuminates

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12 BOEING B777
12.2 B777-300ER

What are the primary exits during a ground evacuation on the B777‑300? (CSPM 13A.5.4)
All cabin exits

How can the galley power be turned off in case of fire in the oven on a B777‑300? (CSPM
13.1.4.1)
Use the galley emergency power off switch

What is the pre‑flight check of a main cabin door on the B777‑300? (CSPM 13.5.1.3)
Slide arming lever is disarmed, the EPAS pressure gauge needle is in the green zone, slide-raft
pressure gauge needle is in the green zone, red arrow liners are aligned and continuous, observation
window is clean and clear, the girt bar indicators must show completely black

What is the purpose of the door vent panel located outside each door on the B777? (CSPM
13.5.1)
The door vent panel equalizes the cabin and outside air pressure

What are the lavatory smoke indications in the cabin on a B777‑300? (CSPM 13.7.4.1)
Lavatory call light/reset switch flashes amber which is mounted on the exterior wall above the
lavatory door, lavatory call light flashing amber on the respective MCLP, SMOKE DETECTED window
pops up on the CSCP/CACP, continuous chime is heard in the cabin near the affected lavatory

Where can the emergency lights be activated from on the B777‑300? (CSPM 13.7.2.4)
Flight deck and L1 ASP

What does a discontinuity in the red arrow on a main door on the B777 indicate? (CSPM
13.5.1.3)
The EPAS system is deactivated

Once masks are deployed, how will the oxygen flow be initiated on the B777‑300? (13.7.3.2.1)
Pull one mask down sharply, oxygen will flow to all masks attached to the generator

Where can the evacuation alert signal be activated from on the B777‑300? (CSPM 13.7.1)
Flight deck

What is the number you will dial to make an emergency call to the Flight Deck on the
B777‑300? (CSPM 13.6.7.3.2)
Dial 99

What will be the indications of a Purser call on the B777‑300? (CSPM 13.6.7.3.1)
3 X HI chime and a pink steady light at the L1 MCLP

What are the indications of an emergency call from the Flight Deck on the B777‑300? (CSPM
13.6.7.3.3)

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12 BOEING B777
12.2 B777-300ER

2 HI‑LOW chimes, pink flashing on all stations

What must you crosscheck when arming a main door on a B777-300? (CSPM 13.5.1.4.1)
That the slide arming lever is fully in the red band, and the girt bar indicators are yellow

What is the pre‑flight check of the lavatory automatic fire extinguisher on the B777‑300?
(CSPM 13.1.3.6)
The temperature indicator dots on the placard are grey

In the event of a decompression in the OFAR, what will be your action? (CSPM 13.8.3.7)
Immediately don an oxygen mask, move to an unoccupied position and fasten bunk lap belt

What are some of the OFAR smoke indications? (CSPM 13.8.3.6)

The smoke detector alarm indicator light will illuminate (red), the crew rest area air supply valves are
closed and the area smoke evacuation valves are opened, the AIR FLOW OFF light illuminates

Center privacy divider for the Qsuite must be in which position for TTL? (CSPM 13.9.8)
Center privacy dividers must be either in the fully extended or intermediate position (as per
customer'srequest) for TTL.

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12 BOEING B777
12.3 B777-300ER BO SERIES

12.3 B777-300ER BO SERIES

What is the minimum number of Cabin Crew required on the B777-300ER BO Series and
where are they seated? (CSPM 13B.2)
10 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4, L5, R5

How will you confirm that dual lane ramp slide on the B777‑300 is fully inflated? (CSPM
13A.5.2)
The barber pole is visible

How will you detach and separate the dual lane ramp slide at LR3 on the B777‑300? (CSPM
13A5.2)
It cannot be detached

On the B777-300ER, where is the red manual inflation handle located at L3/R3 exits? (CSPM
13A5.2)
Upper AFT portion of the door frame

What are the total number of emergency exits on the B777‑300? (CSPM 13A.5)
12 exits ‑ 2 flight deck sliding windows + 8 cabin doors + 2 over‑wing exits

How and when will the LR3 doors on a B777‑300 aircraft be operated during a ditching?
(CSPM 13A5.1.5 / 13A.5.4)
Doors to be DISARMED prior to operating ‑ secondary option

What will be your action immediately after operating the LR3 doors on a B777‑300 during a
ground evacuation? (CSPM 13A.5.1.4)
Pull the manual inflation handle located on the upper aft portion of the door frame

How will you open the flight deck sliding window on the B777? (CSPM 13.1.2.6.1)
Press the window lock lever release button, rotate the window lock lever aft to the unlock position;
this unlocks the window. Crank the window to the full open position

What is the pre‑flight check of the lavatory smoke detector on the B777? (CSPM 13.1.3.6.1)
Smoke detector is unobstructed and the green power indicator light illuminates

What are the primary exits during a ground evacuation on the B777‑300? (CSPM 13A.5.4)
All cabin exits

How can the galley power be turned off in case of fire in the oven on a B777‑300? (CSPM
13.1.4.1)
Use the galley emergency power off switch

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12 BOEING B777
12.3 B777-300ER BO SERIES

What is the pre‑flight check of a main cabin door on the B777‑300? (CSPM 13.5.1.3)
Slide arming lever is disarmed, the EPAS pressure gauge needle is in the green zone, slide-raft
pressure gauge needle is in the green zone, red arrow liners are aligned and continuous, observation
window is clean and clear, the girt bar indicators must show completely black

What is the purpose of the door vent panel located outside each door on the B777? (CSPM
13.5.1)
The door vent panel equalizes the cabin and outside air pressure

What are the lavatory smoke indications in the cabin on a B777‑300? (CSPM 13.7.4.1)
Lavatory call light/reset switch flashes amber which is mounted on the exterior wall above the
lavatory door, lavatory call light flashing amber on the respective MCLP, SMOKE DETECTED window
pops up on the CSCP/CACP, continuous chime is heard in the cabin near the affected lavatory

Where can the emergency lights be activated from on the B777‑300? (CSPM 13.7.2.4)
Flight deck and L1 ASP

What does a discontinuity in the red arrow on a main door on the B777 indicate? (CSPM
13.5.1.3)
The EPAS system is deactivated

Once masks are deployed, how will the oxygen flow be initiated on the B777‑300? (13.7.3.2.1)
Pull one mask down sharply, oxygen will flow to all masks attached to the generator

What is the number you will dial to make an emergency call to the Flight Deck on the
B777‑300ER BO Series? (CSPM 13B.7.2.2)
Dial **

What must you crosscheck when arming a main door on a B777-300? (CSPM 13.5.1.4.1)
That the slide arming lever is fully in the red band, and the girt bar indicators are yellow

What is the pre‑flight check of the lavatory automatic fire extinguisher on the B777‑300?
(CSPM 13.1.3.6)
The temperature indicator dots on the placard are grey

In the event of a decompression in the OFAR, what will be your action? (CSPM 13.8.3.7)
Immediately don an oxygen mask, move to an unoccupied position and fasten bunk lap belt

What are some of the OFAR smoke indications? (CSPM 13.8.3.6)

The smoke detector alarm indicator light will illuminate (red), the crew rest area air supply valves are
closed and the area smoke evacuation valves are opened, the AIR FLOW OFF light illuminates

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13 BOEING B787

Table of Contents

13 BOEING B787

13.1 B787-8

13.2 B787-9

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13 BOEING B787
13.1 B787-8

13 BOEING B787
13.1 B787-8

What is the minimum number of Cabin Crew required on the B787-8 and where are they
seated? (CSPM 13C.2)
6 Cabin Crew – L1, L2, R2, L3, L4, R4

Where can the evacuation signaling system be activated from on the B787-8? (CSPM 13C.7.1)
Flight Deck

What are the evacuation routes from the flight deck on the B787? (CSPM 13C.1.2.4)
Primary via the cabin exits + secondary via the flight deck overhead door

Where are the airbag seat belts located on the B787-8? (CSPM 13C.1.9)
Only premium cabin seats are equipped with airbag seatbelts

What does it mean when the armed/disarmed mode indicators flash on the B787-8? (CSPM
13C.5.1.3)
The slide arming lever is in the unsafe band

How will you detach and separate the slide-raft on the B787-8? (CSPM 13C.5.2.4)
To detach lift the girt cover and pull the DETACH HANDLE completely free of the slide-raft. To
separate the mooring line/re-entry strap cut the mooring line with the hook knife. The mooring line will
break if the aircraft sinks before it can be cut as it has an automatic release point

What is the indication of an amber flashing light on the MCLP on the B787-8? (CSPM 13C.6.3)
Lavatory smoke

What is the purpose of the extended door lining hinge at the Type C doors on the B787-8?
(CSPM 13C.5.2.1)
To guide passenger flow for a single lane slide-raft evacuation

What are the primary exits in a ditching on the B787-8? (CSPM 13C.5.3)
All cabin exits

How is the oxygen flow initiated from the cabin oxygen system on the B787-8? (CSPM
13C.7.3.2.1)
Breathe into the mask

What is the duration of the emergency lights on the B787-8? (CSPM 13C.7.2)
10 minutes

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13 BOEING B787
13.1 B787-8

What is the pre-flight check of the lavatory? (CSPM 13C.1.3.2)

• Smoke detector is unobstructed and the green power indicator light illuminates
• Waste bin flap is spring loaded
• Automatic waste bin extinguisher – Temperature plate dots white
• Passenger call bell operational

What is the pre-flight check of the Lavatory Automatic Fire Extinguishing system? (CSPM
13C.1.3.9)
Temperature indicator dots are white

What is the pre-flight check of the Lavatory Smoke Detector? (CSPM 13C.1.3.10)
Smoke detector is unobstructed and the green status indicator light illuminates

How do you reset the lavatory smoke indications on a B787? (CSPM 13C.7.4.1)
By pressing the AMBER lavatory call light/reset switch

What type of evacuation devices are Type C doors equipped with? (CSPM 13C.5.1)
Single lane slide-raft

What is the Pre-flight Check of the Door on the B787-8? (CSPM 13C.5.1.2)
• Door Locked Indicator is illuminated Green
• Slide arming lever is disarmed and the Manual Mode indicator light is illuminated
• Observation window is clean and set to CLEAR (no blue LED light)
• Slide-raft pressure gauge needle is in the green zone

What is the Unsafe Band on the Door Mode Select Panel on the B787-8? (CSPM 13C.5.1.3)
The area between the Armed/Disarmed Mode (red/green band) is known as the Unsafe band

How would you ARM the Door on the B787-8? (CSPM 13C.5.1.3.1)
• Slide the protective cover
• Move the Slide Arming Lever to ARMED position (RED Band)
• Ensure that the door Automatic Mode indicator is illuminated
• Slide the protective cover to the closed position

How would you DISARM the Door on the B787-8? (CSPM 13C.5.1.3.2)
• Slide the protective cover
• Move the Slide Arming Lever to the DISARMED position (GREEN Band)
• Ensure that the door Manual Mode indicator is illuminated
• Slide the protective cover to the closed position

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SAFETY FIRST QUESTIONS
Date: 15-Dec-2021

13 BOEING B787
13.1 B787-8

How would you CLOSE the Door on the B787-8? (CSPM 13C.5.1.4.2)
• Ensure no debris or obstruction around the exit
• Grasp assist handle on the door frame
• Pull the gust lock release handle to release the gust lock
• Pull the door toward you and close the door slowly and firmly
• When the door reaches the fully closed position, immediately begin rotating the door control
handle to lock the door
• Check the door locking indicator is illuminated GREEN

How would you OPEN the Door in an Emergency on the B787-8? (CSPM 13C.5.1.5)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on door frame
• Rotate the door control handle aft (open position) and release it
• Pull red manual inflation handle on right hand side of the door girt
• Monitor slide-raft inflation

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SAFETY FIRST QUESTIONS
Date: 15-Dec-2021

13 BOEING B787
13.2 B787-9

13.2 B787-9

What is the minimum number of Cabin Crew required on the B787-9 and where are they
seated? (CSPM 13D.2)
8 Cabin Crew – L1, R1, L2, R2, L3, R3, L4, R4

Where can the evacuation signaling system be activated from on the B787-9? (CSPM 13C.7.1)
Flight Deck

What are the evacuation routes from the flight deck on the B787? (CSPM 13C.1.2.4)
Primary via the cabin exits + secondary via the flight deck overhead door

What does it mean when the armed/disarmed mode indicators flash on the B787-9? (CSPM
13C.5.1.3)
The slide arming lever is in the unsafe band

How will you detach and separate the slide-raft on the B787-9? (CSPM 13C.5.2.4)
To detach lift the girt cover and pull the DETACH HANDLE completely free of the slide-raft. To
separate the mooring line/re-entry strap cut the mooring line with the hook knife. The mooring line will
break if the aircraft sinks before it can be cut as it has an automatic release point

What is the indication of an amber flashing light on the MCLP on the B787-9? (CSPM 13C.6.3)
Lavatory smoke

What is the purpose of the extended door lining hinge at the Type C doors on the B787-9?
(CSPM 13C.5.2.1)
To guide passenger flow for a single lane slide-raft evacuation

What are the primary exits in a ditching on the B787-9? (CSPM 13D.6.3)
All cabin exits

How is the oxygen flow initiated from the cabin oxygen system on the B787-9? (CSPM
13C.7.3.2.1)
Breathe into the mask

What is the duration of the emergency lights on the B787-9? (CSPM 13C.7.2)
10 minutes

What is the pre-flight check of the lavatory? (CSPM 13C.1.3.2)

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SAFETY FIRST QUESTIONS
Date: 15-Dec-2021

13 BOEING B787
13.2 B787-9

• Smoke detector is unobstructed and the green power indicator light illuminates
• Waste bin flap is spring loaded
• Automatic waste bin extinguisher – Temperature plate dots white
• Passenger call bell operational

What is the pre-flight check of the Lavatory Automatic Fire Extinguishing system? (CSPM
13C.1.3.9)
Temperature indicator dots are white

What is the pre-flight check of the Lavatory Smoke Detector? (CSPM 13C.1.3.10)
Smoke detector is unobstructed and the green status indicator light illuminates

How do you reset the lavatory smoke indications on a B787? (CSPM 13C.7.4.1)
By pressing the AMBER lavatory call light/reset switch

What type of evacuation devices are Type C doors equipped with? (CSPM 13D.6.2)
Single lane slide-raft

What is the Pre-flight Check of the Door on the B787-9? (CSPM 13C.5.1.2)
• Door Locked Indicator is illuminated Green
• Slide arming lever is disarmed and the Manual Mode indicator light is illuminated
• Observation window is clean and set to CLEAR (no blue LED light)
• Slide-raft pressure gauge needle is in the green zone

What is the Unsafe Band on the Door Mode Select Panel on the B787-9? (CSPM 13C.5.1.3)
The area between the Armed/Disarmed Mode (red/green band) is known as the Unsafe band

How would you ARM the Door on the B787-9? (CSPM 13C.5.1.3.1)
• Slide the protective cover
• Move the Slide Arming Lever to ARMED position (RED Band)
• Ensure that the door Automatic Mode indicator is illuminated
• Slide the protective cover to the closed position

How would you DISARM the Door on the B787-9? (CSPM 13C.5.1.3.2)
• Slide the protective cover
• Move the Slide Arming Lever to the DISARMED position (GREEN Band)
• Ensure that the door Manual Mode indicator is illuminated
• Slide the protective cover to the closed position

How would you CLOSE the Door on the B787-9? (CSPM 13C.5.1.4.2)

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SAFETY FIRST QUESTIONS
Date: 15-Dec-2021

13 BOEING B787
13.2 B787-9

• Ensure no debris or obstruction around the exit

• Grasp assist handle on the door frame
• Pull the gust lock release handle to release the gust lock
• Pull the door toward you and close the door slowly and firmly
• When the door reaches the fully closed position, immediately begin rotating the door control
handle to lock the door
• Check the door locking indicator is illuminated GREEN

How would you OPEN the Door in an Emergency on the B787-9? (CSPM 13C.5.1.5)
• Check door is ARMED
• Check outside conditions
• Grasp assist handle on door frame
• Rotate the door control handle aft (open position) and release it
• Pull red manual inflation handle on right hand side of the door girt
• Monitor slide-raft inflation

In the event of a decompression in the OFAR, what will be your action? (CSPM 13D.8.4.1)
Crew rest occupants should immediately move to an unoccupied position (if necessary), don one of
the oxygen masks and fasten the seat/bunk lap belt

What is the primary escape route from the OFAR? (CSPM 13D.8.3.4)
The primary evacuation route is down the entrance stairway through the entrance enclosure

Where are the emergency hatches in the OFAR located? (CSPM 13D.8.4)
Bunk 3 and 5

The Suite door must be in the open and locked position for taxi, take-off and landing. TRUE or
FALSE? (CSPM 13D.9.5)
TRUE

All Suites are equipped with a three point seat belt (with a shoulder harness). TRUE or
FALSE? (CSPM 13D.9.9)
TRUE

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