Practice Quiz for Introduction to SAP and the Digital Landscape

Question 1

__________________ refers to adapting core processes and workflows to meet changing

business goals, competition, and customer demands.

 Business process transformation

 Organization and cultural transformation
 Business model transformation

Question 2

__________________ is underpinned by Enterprise resource planning solutions, advanced

analytics, and cloud-based infrastructure.

 Machine learning
 Artificial intelligence
 Digital transformation

Question 3

Which statement is true?

 Platform-as-a-Service (PaaS) providers let companies rent computing resources on a

pay-per-use basis.
 Infrastructure-as-a-Service (IaaS) providers let companies rent computing resources
on a pay-per-use basis.
 Software-as-a-Service (SaaS) providers let companies rent computing resources on a
pay-per-use basis.

Question 4

__________________ cloud services are preferred by highly regulated businesses like financial
and healthcare institutions.

 Hybrid
 Public
 Private

Question 5
Which statement accurately depicts the difference between data analytics and data science?

 Data analytics works with structured and unstructured data, while data science can only
process unstructured data.
 Data analytics analyzes data sets to generate insights, while data science prepares
data sets for data analytics.
 Data analytics prepares the data that data science can query to discover correlations,
patterns, trends, and variations.

Question 6

__________________ data is in a predefined format, is more easily searchable using machine

algorithms.

 Unstructured
 Somewhat-structured
 Structured

Question 7

Qualitative experience data can help organizations understand the 'why' of their customers.
What are some of the sources of capturing qualitative data of customers?

 Social media feeds and direct feedback from customers captured through interviews
and surveys can help organizations understand their customers better.
 Keeping track of a customer's purchase history can help organizations understand the
'why' of their customers.
 Customers' personal information, such as their contact numbers and residential
addresses can help organizations understand their customers better.
 Data from human resource management and supply chain management systems can
help organizations understand their customers better.

Question 8

Artificial Intelligence (AI) technologies improve themselves based on implicit knowledge, that is,
the information they collect from experience. What is an example of implicit knowledge?

 Facial recognition
 Business rules embedded into an AI system
 Query handling time
Question 9

_________________ protects individuals from having their personal data misused without their
consent.

 General Data Protection Regulation (GDPR)

 Risk management
 Cybersecurity
 Password management

Question 10

A system that has a single point of storage is not a __________________ system.

 Resilient
 Efficient
 Secure
 Graded Quiz for Introduction to SAP and the Digital Landscape
Question 1

Business model, business process, and organizational and cultural transformation are the key
facets of digital transformation.

 True
 False

Question 2

Which statement describes how an enterprise resource planning (ERP) solution helps
organizations?

 It enables organizations to discover insights hidden in data.

 It allows businesses to adapt their core processes to changing business goals.
 It connects marketing data from multiple sources to improve marketing campaigns'
effectiveness.
 It allows business applications to talk to each other and share a common database.

Question 3

With __________________, customers can access the software anytime, anywhere, from a web
browser or standard web integration.

 Enter answer here: Software as a Service

Question 4

Cloud computing delivers services such as data storage, security, networking, software
applications, and business intelligence via the Internet on a subscription basis.

 True
 False

Question 5

Data science includes the process of extraction, collation, quality evaluation, and mathematical
modeling of both structured and ____________ data.

 Enter answer here: unstructured

Question 6

The first step businesses can take to create a good customer experience is to create a customer
_____________.

 Enter answer here: persona

Question 7

Artificial intelligence refers to technologies that copy _______ intelligence to perform tasks.

 Enter answer here: human

Question 8

SAP has designed a set of guiding principles to steer the development and deployment of its
artificial intelligence (AI) software. Which statement represents one of these principles?

 The capabilities and limitations of the system are per the technical design of the system.
 SAP communicates the use of customer and anonymized user data in their AI
software.
 The control of AI systems is only provided to a few designated SAP employees.
 Data is anonymized, and its usage is kept confidential.

Question 9

Which statement defines information security?

 Information security deals with having the right backup strategies for data.
 Information security deals with data ownership and privacy and the protection of data
from theft, interception, loss, and corruption.
 Information security deals with the use of passwords for accessing information.
 Information security deals with the protection of data from data theft and corruption.

Question 10

_________________ deals with the practice of shielding critical systems from digital attacks.

 Enter answer here: cybersecurity

 Practice Quiz for Business Process and Organizational Readiness
Question 1

______________ is not just about achieving operational efficiency but a fundamental rethinking
of customer experience, business models, and operations.

 Organizational and cultural transformation

 Digital transformation
 Business process transformation
 Business model transformation

Question 2

What step can a company take to consider its preparedness for digital transformation?

 Breaking goals into tactical goals

 Setting clear goals
 Defining metrics for monitoring progress
 Evaluating if key executives share a common vision

Question 3

Examples of __________ include expected user volume, capacity projections, storage

availability, and customer data.

 Business requirements
 Primary research
 Secondary research
 Metrics

Question 4

What change would be most beneficial for a company in the first stage of business maturity?

 Becoming more flexible

 Using data in decision-making
 Undertaking complex changes to respond to new technology
 Getting structure and data management in place

Question 5
______________ affects supply chains, workflows, levels of automation, and the capture,
storage, and analysis of data.

 Business model transformation

 Technical transformation
 Organizational and cultural transformation
 Business process transformation

Question 6

Machine learning is helping to eliminate bias and ensure that businesses are champions for
diversity and inclusion. This is an impact of ___________.

 Business process transformation

 Business model transformation
 Business technology transformation
 Organizational and cultural transformation

Question 7

What early step can a company take in its digital transformation journey?

 Auditing existing systems and assets

 Purchasing smart technologies
 Starting the transformation journey immediately
 Digitizing all operations

Question 8

What is a primary research source business analysts can use to define business requirements?

 Subject matter experts

 Internal strategy presentations
 White papers
 Analyst reports

Question 9

Which statement describes the start-up stage?

 The company achieves notable market position.

 Decision-making is ad hoc and reactive.
  The company finds that not having processes and documentation is disadvantageous at
this stage.
 The company begins using key performance indicators, or KPIs, as a tool to focus on
decision-making and operations.

Question 10

Which statement describes the digital transformation readiness of a mature organization?

 The organization is immature in its use of technology.

 Organizational structures can be adjusted easily with less resistance.
 The tools become more complex to manage information flows, access privileges, and
implement data security.
 The organization is flexible because command structures are not yet rigidly defined.
 Graded Quiz for Business Process and Organizational Readiness
Question 1

When evaluating a company’s transformation, you need to consider these three elements:
business ______ transformation, business model transformation, and organizational and
cultural transformation.

 Enter answer here: process

Question 2

The business model transformation affects the customers the firm serves, the products and
services a firm offers, the revenue model, and even locations and assets.

 True
 False

Question 3

What are the four key elements to consider during goal setting and process alignment in
preparation for improving digital readiness?

 Set clear goals, organizational preparedness, how to monitor progress, and

preparedness of people.
 Current technologies, employee skills, timeframe for implementation, and desired goals.
 Cost of implementation, implementation time, skills needed, and location for new
assets.
 Employee readiness, the cost to train, time to train, and availability of trainers.

Question 4

Businesses must set clear goals, and each of the goals must be broken down into ______ goals.

 Enter answer here: tactical

Question 5

Like building blocks, smart technologies are designed to evolve, scale, and integrate, so
businesses need to prioritize which processes to transform initially.

 True
  False

Question 6

Business requirements should be tangible, _______, and objectively verifiable.

 Enter answer here: specific

Question 7

An organization that wants to meet strategic goals (increased customer satisfaction, for
example) will need to meet some business requirements (perhaps the inclusion of customer
surveys with purchases).

 True
 False

Question 8

The business requirements best illustrate the overall project goals and what the organization
seeks to achieve from the project.

 True
 False

Question 9

Strategic, operational, and cultural strategic goals are key elements to consider in determining
an organization’s readiness for change.

 True
 False

Question 10

The company begins using key ______ indicators, or KPIs, as a tool to focus on decision-making
and operations.

 Enter answer here: performance

 Practice Quiz for Understanding System Design and Development
Question 1

In system architecture, what is the central core?

 Software
 Hardware
 Enterprise resource planning (ERP)

Question 2

A ___________ data model is like the big-picture model that represents the overall structure
and content but not the detail of the data plan.

 Logical
 Conceptual
 Physical

Question 3

Which statement is true regarding an operating platform?

 It has a set of instructions that a computer uses to perform specific actions.

 An application can also be a platform if it is a base for other programs.
 It makes a system’s hardware accessible to an application.

Question 4

_____________ data includes the people, places, and things associated with an organizational
business.

 Persistent
 Transactional
 Master

Question 5

Which statement is true regarding elastic computing?

 It can scale vertically and horizontally.

 It requires planning for peak usage.
  It requires companies to pay for overprovisioning of capacity.

Question 6

Which statement regarding a representational state transfer (REST) application programming

interface (API) is correct?

 It conforms to standard protocols.

 It imposes a strict framework on developers.
 It is used to store structured data.

Question 7

For a human-centered approach, your approach must consider ________________.

 The latest technologies

 Everyone your solution touches
 Your assumptions around what your customers need

Question 8

Which statement is true for cloud-native applications?

 They are built as microservices.

 The rollout of new features disrupts the entire software.
 They are built as one piece of software.

Question 9

The ________ layer on the secure operations map focuses on the non-SAP technical
infrastructure on which SAP solutions run.

 Process
 Application
 Environment

Question 10

A(n) ________ attack involves flooding a server or network with traffic.

 Denial-of-service
 Zero-day
 Advanced persistent
 Graded Quiz for Understanding System Design and Development
Question 1

A system’s architecture is a conceptual model that specifies a system’s structure and behavior.

 True
 False

Question 2

A conceptual data model is the technical design of system architecture.

 True
 False

Question 3

Multi-clouds are a mix of more than one cloud service from more than one vendor.

 True
 False

Question 4

A database is an organized collection of ____________ data stored electronically for retrieval

and management.

Enter answer here: structured

Question 5

What is elastic computing?

 Elastic computing is the ability to quickly increase or decrease computing capacity to

meet changing demands.
 Elastic computing refers to adapting core business processes to meet changing business
goals.
 Elastic computing delivers data storage, security, and networking services via the
Internet.
 Elastic computing refers to the software suite that allows organizations to perform
advanced data analytics.
Question 6

Which statement is true of application programming interfaces (APIs)?

 APIs are used to store structured data.

 An API functions like a messenger.
 An API is a development framework.
 An API a set of practices that allow developers to change code more frequently and
reliably.

Question 7

Which statement is true regarding low-level programming languages?

 Low-level languages are typically used for software and scripting.

 Low-level languages are programmer-friendly and closely resemble human language.
 Programming for computer hardware and architecture is written using low-level
language.

Question 8

_______________ mapping involves running workshops with different user types to hear
directly about their experiences.

 Enter answer here: empathy

Question 9

In cloud-native applications, each component is designed as an independent service. These

independent services are called service meshes.

 True
 False

Question 10

In SAP solutions, the _________________ layer comprises protective measures regarding user
access, privilege levels, and proper application design.

 Environment
 System
 Process
 Application
 Practice Quiz for SAP Platform and Cloud
Question 1

Through what means do businesses obtain cloud software services?

 Subscription
 Integration
 Application
 Download

Question 2

What do SAP connectors allow SAP components to do with other SAP systems?

 Operate
 Interface
 Communicate
 Integrate

Question 3

How many code bases do hybrid apps need to run on multiple platforms?

 Two
 One
 None
 Multiple

Question 4

Which of the SAP cloud platforms makes deploying applications and extensions easy?

 SAP Business Technology Platform

 SAP HANA HDI
 Industry Cloud
 Intelligent Enterprise

Question 5

What does SAP HANA Deployment Infrastructure (HDI) containerize for handling during
development and operation?
  Artifacts
 Extensions
 Integrations
 Servers

Question 6

Where do users access the public cloud?

 Internet
 Email
 Integration
 Google

Question 7

What terminology is paired with software, platform, and infrastructure to indicate they are
cloud-based?

 Native
 As you go
 As a service
 Cloud

Question 8

What is the core of SAP’s cloud architecture and its services to customers?

 Business Technology Platform

 Intelligent Enterprise
 Industry Cloud
 Intelligent Suite of Applications

Question 9

The SAP HANA Cloud is the cloud-based foundation for which SAP Platform?

 Intelligent Suite of Applications

 Industry Cloud
 Intelligent Enterprise
 Business Technology Platform
Question 10

What is the SAP HANA Cloud that allows organizations to create, run, and extend new or
existing applications?

 Hardware
 Processor
 Software
 Database
 Graded Quiz for SAP Platform and Cloud
Question 1

Hybrid applications combine elements of ______ applications, which are built for a specific
platform, and web applications.

 Enter answer here: native

Question 2

Why do hybrid applications reduce programming time for developers?

 No code is needed.
 Code is written in the cloud.
 Code only needs to be written once.
 Code is written on their local server.

Question 3

What does the SAP HANA Deployment Infrastructure (HDI) help create?

 Software
 Code
 Database artifacts
 Integrations

Question 4

With the progression to the cloud, SAP HANA Deployment Infrastructure (HDI) allows users to
deploy database development artifacts to what?

 Networks
 Containers
 Servers
 Databases

Question 5

SAP HANA Deployment Infrastructure (HDI) allows multiple versions of the same application to
be deployed into the same SAP HANA database.
  True
 False

Question 6

The pay-as-you-go model makes everything ______.

 Enter answer here: affordable

Question 7

With software as a service, or SaaS, the software is hosted on a ______ server.

 Enter answer here: remote

Question 8

Which cloud environment is controlled (managed and maintained) by the vendor rather than
the customer?

 Public
 Private
 Network
 Hybrid

Question 9

SAP HANA Cloud is the cloud-based ______ foundation for the Business Technology Platform.

 Enter answer here: data

Question 10

What is the SAP HANA Cloud?

 A firewall
 A database
 A network
 A server
 Graded Quiz for Understanding the Enterprise Systems Environment
Question 1

Business model, business process, and organizational and ___________ transformation are the
key facets of digital transformation.

 Enter answer here: cultural

Question 2

Which statement is true of service models on the cloud?

 Infrastructure-as-a-Service (IaaS) is a cloud-based application development environment

that provides developers with everything they need to build and deploy apps.
 With software-as-s-Service (SaaS), customers can access the software anytime,
anywhere, from a web browser or a standard web integration.
 With software-as-s-Service (SaaS), service providers install their software on customers'
on-premises servers, and organizations manage this software as per their needs.
 Platform-as-a-Service (PaaS) lets companies "rent" computing resources, such as
servers, networks, storage, and operating systems, on a pay-per-use basis.

Question 3

__________ computing delivers services such as data storage, security, networking, software
applications, and business intelligence via the Internet on a subscription basis.

 Enter answer here: cloud

Question 4

The first step businesses can take to create a good customer experience is to create a persona
of the customer.

 True
 False

Question 5

SAP has designed a set of guiding principles to steer the development and deployment of its
artificial intelligence (AI) software. Which statement represents one of these principles?
  SAP communicates the use of customer and anonymized user data in their AI
software.
 The control of AI systems is only provided to a few designated SAP employees.
 Data is anonymized, and its usage is kept confidential.
 The capabilities and limitations of the system are per the technical design of the system.

Question 6

In addition to business model transformation and organizational and cultural transformation,

what other elemental transformation is impacted by digital transformation?

 Service desk transformation

 Administration-level transformation
 Business process transformation
 Security network transformation

Question 7

Businesses must set clear goals, and each of the goals must be broken down into tactical goals.

 True
 False

Question 8

Like building blocks, smart technologies are designed to evolve, scale, and integrate, so
businesses need to prioritize which processes to transform initially.

 True
 False

Question 9

The business requirements best illustrate the overall project goals and what the organization
seeks to achieve from the project.

 True
 False

Question 10
The company begins using key ______ indicators, or KPIs, as a tool to focus on decision-making
and operations.

 Enter answer here

Question 11

A system’s architecture is a conceptual model that specifies a system’s structure and behavior.

 True
 False

Question 12

A _______________ data model is the technical design of system architecture.

 Logical
 Physical
 Conceptual

Question 13

_______________ are a mix of more than one cloud service from more than one vendor.

 Private clouds
 Public clouds
 Multi-clouds
 Hybrid clouds

Question 14

_______________ is an organized collection of structured data.

 Data
 A database
 A data set

Question 15

What is elastic computing?

  Elastic computing is the ability to quickly increase or decrease computing capacity to
meet changing demands.
 Elastic computing refers to adapting core business processes to meet changing business
goals.
 Elastic computing delivers data storage, security, and networking services via the
Internet.
 Elastic computing refers to the software suite that allows organizations to perform
advanced data analytics.

Question 16

Which statement is true of application programming interfaces (APIs)?

 An API a set of practices that allow developers to change code more frequently and
reliably.
 An API is a development framework.
 An API functions like a messenger.
 APIs are used to store structured data.

Question 17

Programming for computer hardware and architecture is written using _____________

language.

 Enter answer here: low-level

Question 18

Which statement defines empathy mapping?

 Empathy mapping concerns itself with designing experiences by anticipating customer

needs.
 Empathy mapping involves capturing detailed customer experience data through
enterprise customer-experience management solutions.
 Empathy mapping involves running workshops with different user types to hear
directly about their experiences.

Question 19

In cloud-native applications, each component is designed as an independent service. These

independent services are called service meshes.
  False
 True

Question 20

In SAP solutions, the application layer comprises protective measures regarding user access,
privilege levels, and proper application design.

 True
 False

Question 21

With the progression to the cloud, SAP HANA Deployment Infrastructure (HDI) provides a
service that enables users to deploy database development ______ to containers.

 Enter answer here: artifacts

Question 22

The pay-as-you-go model makes everything ______.

 Enter answer here: affordable

Question 23

With, software as a service (SaaS), where is the software hosted?

 On an on-premises server
 The organization’s data center
 On a remote server
 The organization’s hard drive

Question 24

In a ______ cloud model, the vendor owns, manages, provisions, and maintains the
infrastructure.

 Enter answer here: public

Question 25

SAP HANA Cloud is the cloud-based ______ foundation for the Business Technology Platform.

 Enter answer here: data