Navigate Every
Path with Privilege
RBL
RBL Bank
Bank IRCTC
IRCTC Credit
Credit Card
Card
In this User Guide, you’ll find:
Features on your Card 3
How to Make Payments 5
Quick Payments 6
RBL MyCard App 7
Value Added Services 8
How to Download your Statement 9
Safety and Transparency 10
Contact Us 13
Go Further
and Beyond
For a Membership Fee of �500 only
A Road to Rewards
Get 1000 Fuel Points on beginning
the journey. Just shop for �500 in
one transaction within first 30 days
of getting your Card
Drive, Dine, Shop and Earn!
Boost your rewards every time
you spend! Earn 1 Fuel Point for
every �100 spent on your favorite
purchases — whether you're
dining out, shopping, or
indulging in everyday luxuries
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Accelerate your Savings!
Get accelerated 10 Fuel Points on
every �100 spent at IndianOil fuel
stations (Maximum 1000 Fuel
Points per month)
Free Card, No Worries!
Spend �1.75 Lacs annually to
get the annual fee waiver
Surcharge Free Zone
Drive worry-free and get a fuel
surcharge waiver of 1% up to
�100 each month
Note: Purchases made under below mentioned merchant categories will be
excluded from Fuel Point benefit, and annual fee waiver: Utilities, Insurance,
Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers,
Government Services, Contracted Services, Cash, Miscellaneous, Bills2Pay and
EMI conversion of retail transactions (Split-N-Pay & EMI conversion requests
placed at the time of making transactions at POS/Web/Mobile App), fees (if
any), charges & GST.
Click here to calculate your savings
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Make your Credit Card Payments
Here’s how
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UPI NEFT Net
Payment Banking
Pay Now Pay Now Pay Now
To know more
log onto RBL
MyCard App
Nº 12982
` 1000
BANK NAME
London
Baker street,1
Rupees
Order of
Pay to the
Date
Signature
Authorized
12982
0000000005
000000526
Debit Cash/ NACH/
Cards Cheque SI
Pay Now Click here Click here
to know to download
RBL Bank Branch the form
Locations and register
Go to Index 5
Quick Payments
Tap this card to make fast & convenient payments at retail
outlets. With contactless payments enabled, your Card
never has to leave your hand.
Make payments of up to �5,000* at a time using the tap &
pay feature.
For Credit Cards issued on RuPay network, enjoy the
features of National Common Mobility Card (NCMC) and
RuPay Credit Card on Unified Payment Interface (UPI).
Know More
In case of RuPay Credit Card, Cardmember will earn Reward
Points as defined in respective product terms & conditions.
However, offline UPI transactions under �2,000 done at small
merchants on IndianOil RBL Bank XTRA Credit Card on RuPay
Network will not be eligible for Rewards Points, voucher
benefits, milestone benefits or any other product benefits,
unless stated otherwise.
For clarity, small merchants in this case means merchants
with turnover of not more than �20,00,000 during the
previous financial year.
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RBL Bank MyCard App
Services at your fingertips!
Make utility bill & View previous View & download
Card payments activity Card statement
Convert purchases Control your Get offers
into EMIs Card from merchants
near you
Load your Get Instant Loans Spends Analyser
NCMC Wallet
You can also view your Card account on
RBL Cares Chatbot WhatsApp Banking
Click here to Say ‘Hi RBL’ on 8433598888
chat with us from your registered
mobile number
Download Now:
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Value Added Services
EMI at your fingertips. Convert all purchases over
�2,500 into EMIs on MyCard App.
Do not worry about high interest rates! Balance
Transfer facility lets you transfer outstanding on
other bank Credit Cards to your RBL Bank Credit
Card. Enjoy low rate of interest along with easy
EMI Payments.
Need money instantly? Get it easily in your
account and pay it back conveniently in
EMIs. No documentation required.
Get discounts up to 100% on Split n Pay fee using
EMI Infinity Pass. Give a missed call on
8448290048 from your registered mobile
number.
Pre-approved loan offer just for you! Zero
documentation and no blocking of credit limit.
Loan available for multiple tenure options at
attractive interest rate.
Your card gives you the power to add up to 5
complimentary Cards. Send identity proofs of your
Complimentary
add-on Cards spouse, parents, or children to
cardservices@rblbank.com and get started with
add-on Cards.
You can now recharge & pay your electricity,
mobile, water, gas bills from the safety of your
home with RBL MyCard App, the one stop shop for
all your bill payments.
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How to Download your Statement
RBL MyCard RBL Cares WhatsApp
App Chatbot
View and Click here Say “Hi RBL”
download Card to chat on 8433598888
statements of
last 12 months
Website Mini SMS
Click here Always keep
to visit our your mobile
website number updated
Go to Index 9
Stay secure while transacting
Follow these important security tips
Never share your Card number, CVV, Expiry Date, OTP, PIN
or PAN with anyone.
RBL Bank representatives will never ask you to share your OTP
for Card activation or for any other concern.
If someone calls and asks you to share OTP, it is a FRAUD
Attempt. Beware!
OTP SMS/email will always include merchant name and
amount of transaction for reference.
Never leave your card unattended as it is not password
protected and can be used by anyone without OTP /
PIN validation
To report any unauthorized transactions,
contact our Customer Care instantly
or write to us at cardservices@rblbank.com
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what you
SEE
is what you
GET
SIMPLE. TRANSPARENT.
Quick links for reference:
MITC: Most Important Terms and Conditions
contain details of fees & charges with
illustrations. Refer MITC here.
BCSBI: We are a member of BCSBI, a voluntary
code ensuring safe banking practices for our
customers. Refer BCSBI here.
Cardmember T&C: This contains detailed terms
and conditions about card usage, payments,
NCMC, UPI Linkage and more. Refer Cardmember
T&C here.
Card T&C: This contains detailed terms and
conditions about your Card features. Refer Card
T&C here.
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45 Day Free Look Programme:
At RBL Bank, it’s always customer first!
In case you're not happy with our products or
services, you can discontinue it at any time.
No conditions. No questions.
Never share your card details, for instance, your
card number, expiry date, CVV or OTP with anyone.
Bank and its representatives will never ask for such details.
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At your Service, 24X7
Call us at
022 6232 7777
RBL/EB/16/09/24
Write to us at
cardservices@rblbank.com
Go to Index 13
