Some
Important
Key Facts
to know
Key Facts Description
NIL for primary & add-on cardholder
Joining Fee
Membership Fee NIL for primary & add-on cardholder
Cash Advance Fee 2.5% of the cash amount (min Rs. 500)
Service Charges GST rate as prescribed by Govt. (18% as applicable)
Interest Free (Grace) Period 20-50 days (subject to conditions stated in MITC)
Finance Charges for both Varies with different card categories as stated in MITC;
Revolving Credit & Cash Advances ranges from 2.5% to 3.99% per month
Overdue Interest Charges NIL (both on monthly & annualized base)
Late payment fee charged depending on the customer’s
Charges in Case of Default total outstanding amount; ranges from Rs. 5-1,300
Credit Limit Disclosed in the Welcome letter & Monthly Statements
Available Credit Limit Disclosed in the Monthly Statements
Cash Withdrawal Limit Disclosed in the Monthly Statements
Key Facts Description
Rs. 199+GST on all EMI conversions done at the time of
making transaction through RBL Bank Credit Cards at
Merchant EMI Processing Fee merchant outlet/website/app
W.e.f. October 15, 2024, 1.5% of the amount or Rs. 150/-
whichever is higher
1% fee on transaction amount will be levied on all rental
Fee on Rental Transactions transactions done on any applicable merchant
W.e.f. October 15, 2024, 1% fee for each transaction exceeding
Fee on Fuel & Auto Transactions Rs. 10,000 on fuel and auto capped at Rs. 3,000
Billing Statements - Periodicity Physical/E-statements sent monthly (mode as per
chosen preference)
& Mode of Sending
Fee on Select Merchants W.e.f. October 15, 2024, 1% fee on Education Payments
through third party apps on select merchants (Refer
on Education Payments MITC for more details)
Rs. 500 (For RBL Bank SuperCards)
Cheque Return/Dishonour Fee Auto Debit W.e.f. October 15, 2024,
Reversal - Bank Account Out of Funds Rs. 500 for all RBL Bank Credit Cards
W.e.f. October 15, 2024, 1% fee on utility spends more than
Fee on Utility Spends Rs. 50,000 per month per card
Total GST + Current month EMI Debits + 100% of Fee/Charges
Minimum Amount Payable + [Max of (5% of (Retail Spends, Cash Advance, Interest) or
(Minimum Amount Due) Rs. 200)] + previously unpaid MAD (if any)* + Overlimit
Utilization Amount (if any)
Method of Payment Periodic payment through Standing Instruction (NACH) OR
One time payment via NEFT/Cheque/ MyCard App/Online
Card member may email or send RBL Bank signed dispute
Billing Disputes Resolution form available on website within 30 days of issuance of
statement (http://www.rblbank.com/download-forms)
Advisory: Do not share your one-time password (OTP) with anyone.
Happy to help you 24x7
RBL_KFS/13/09/2024
Scan and Download Chat with us at WhatsApp Banking
MyCard App www.rblbank.com/rblcares Say ‘Hi RBL’ on 8433598888 from
your registered mobile number
Complete postal address Contact details of Contact details of Grievance
of card-issuer Customer Care Service Redressal Official
Card Services, RBL Bank Ltd., Unit Toll free number: 022-62327777 Mr. Vikas Nigam- Call
306-311, 3rd floor, JMD Megapolis, Email us at at 022-71432700 or Email at
Sohna Road, Sector-48, Gurugram,
Haryana- 122018 cardservices@rblbank.com principalnodalofficer@rblbank.com
