RP Rit Naveen Pathak
Noida, 201301 +91-7777971333 ritnaveenvns@gmail.com
SUMMARY Marketing professional having corporate experience of 3 years, looking to
leverage domain expertise and creative ability to quickly build meaningful
relationships with prospective customers to develop new business and grow
existing relationships. Talented Team Leader experienced and dedicated to
enhancing employee satisfaction and business success. Diplomatic and
friendly with proven commitment to employee training. Hardworking team
player bringing necessary experience and knowledge to tackle any
operational demand.
EXPERIENCE RELATIONSHIP MANAGER 02/2023 to 10/2024
VOLZA (INFODRIVE INDIA)
2 Years Experience in SAAS Sales
Awarded for highest outreach to conversion ratio in multiple sales
cycles
Record holder for largest ticket sales in team
Managed over 50 customer calls per day.
Relationship Manager with strong expertise in handling international
clients and leading teams.
With deep understanding of customer relationship management (CRM),
had successfully built strong, long-lasting partnerships with clients
across diverse industries.
Keeping track record of success in international client management,
CRM implementation, and team leadership are strengths, which helps
in drive business growth.
Skilled at working independently and collaboratively in team
environment.
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Built and maintained relationships with new and existing clients while
providing high level of expertise.
ASSISTANT MANAGER 09/2022 to 02/2023
EXTRAMARKS | Noida, Delhi NCR
Reporting to Delhi Sales Manager, delivering new business
development across region.
Regularly generated revenue in given region, by consistent sales and
exceeding assigned sales quota by 20% YTD - Ensuring customer
satisfaction by taking constant feedback from existing clients,
identifying crucial areas of improvement, and proposing ideas to
generate maximal sales.
Achieved Rs 35 Lakhs in total duration, along with team.
Provided guidance and mentorship to new hires for their role
development in company.
Successfully utilizing CRM to take proper follow ups to maximize
conversion and accurately forecast closures.
Managed and developed sales team.
Modeled strong negotiation skills to help team members close tough
deals with lucrative clients.
Held one-on-one meetings with sales team members to identify selling
hurdles and offered insight into best remedy.
TEAM LEADER 01/2022 to 08/2022
BYJUS | Noida, Delhi NCR
Monitored team performance and provided constructive feedback to
increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures
and quality requirements.
Built strong relationships with customers through positive attitude and
attentive response.
Handled customer inquiries and suggestions courteously and
professionally.
Identified and acted on growth opportunities and development options
for business.
Maintained good control over CRM like SalesForce, LeadSquared,
Zoho, Ameyo, In house CRM etc
SR. BUSINESS DEVELOPMENT ASSOCIATE 07/2021 to 01/2022
BYJUS | Noida, Delhi NCR
Maintained extensive knowledge of company products and services to
provide top-notch expertise to customers.
Developed business pipeline using cold and warm techniques.
Generated Rs 1.10 Cr in total duration, along with double appraisals.
100-150 Cold callings in day.
Used CRM to handle current portfolio and prospective leads.
Exceeded target individual average revenue goals year over year.
Received double appraisals and featured in Rewards & Recognition.
Took video call demos as well as Direct Sales also.
Meeting weekly and Monthly targets.
BUSINESS DEVELOPMENT ASSOCIATE 10/2020 to 07/2021
BYJUS | Noida, Delhi NCR
Engaged with customers to build business relationships.
Developed business pipeline using cold and warm techniques.
More than 150 cold calls per day.
Lead generation.
Direct sales (DS Model).
Responsible for revenue generation.
Creating pipelines and following them till execution.
Using software's like leadsquared, Ameyo, Salesforce, Achieve etc.
Achieved 3.5 Lakh single time payment, Highest ticket size holder in team.
BUSINESS DEVELOPMENT TRAINEE 08/2020 to 10/2020
BYJUS | Noida, Delhi NCR
Engaged with customers to build business relationships.
Worked under WFH model due to pandemic.
Performed different kind of trainings e.g CRM, Sales, Lead Generation
etc.
200+ cold calls per day.
Survived OJT to hold permanent position.
Punched 4 lakhs in 4 weeks OJT.
INTERN TRAINEE 06/2019 to 07/2019
HINDUSTAN COCA COLA BEVERAGES PVT LTD | Varanasi, Uttar
Pradesh
Completed research, compiled data, and assisted in timely reporting.
Was part of red and green project, Branding and categorizing products.
Identify sales region wise and then reporting difference to Manager.
Perform Root Cause Analysis on region where sales have dipped more
than 25%.
EDUCATION MBA | BusinessAdministration (2018-2020)
Kashi Institute of Technology, Varanasi
Bachelor of Art s | English Honours (2015-2018)
P.G College, Ghazipur
12th | ISC
12Th-St. John's School, Ghazipur
10th | ICSE
St. John's School, Ghazipur
HIGHLIGHTS Team Leadership Sales Expertise
Time Management Sales and Marketing
Strategic Selling Client Relationships
Business Development CRM Tracking
INTERESTS Strategy Games | Sales Trends | Team Building
