Ecommerce Report Electronics
Ecommerce Report Electronics
                         December 2024
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    Table of Contents
    Overview                              Appendix
    Summary                          6    Product Overview   68
    Market Definition                7    Authors            69
    Key Takeaways                    8
    Market Scopes                    9
    Electronics eCommerce            10
    Key player landscape             24
    Company profiles                 26
    Startup analysis                 29
    Markets
    Consumer Electronics eCommerce   31
    Household Appliances eCommerce   49
4
CHAPTER 1
Overview
    The Electronics eCommerce market is driven by technological advancements
    increasing demand for convenient and innovative products
    Overview: Summary
Summary
    The Electronics eCommerce market is experiencing significant growth worldwide,       growth will continue to be high in the next decade, following increasing
    driven by changing customer preferences and the increasing availability of online    urbanization and internet penetration. The growth of disposable income among
    shopping platforms. Compared to other eCommerce markets, product ratings             the young and tech-savvy populations in Latin America and Southeast Asia allows
    and customer reviews in the Electronics market contribute significantly more to      us to forecast a consistent growth of the global market of 12.62% up to 2027.
    the decision to purchase a product. Because users value/prioritize high
                                                                                         The competition focuses on low prices and/or exceptionally good ratings and
    performance and functionality, potential customers pay attention to detailed
                                                                                         reviews. Marketplace vendors such as Tmall and Amazon have proven themselves
    product and feature descriptions and user reviews.
                                                                                         incredibly successful and will keep their competitive advantage due to a huge
    In Electronics eCommerce, market entries are extremely cost intensive for new        user base and product variety. Therefore, consumers tend to start direct product
    competitors due to the strong competition of large online-only players and multi-    searches on large marketplaces like Amazon rather than with a Google product
    channel merchants. Large product categories such as smartphones and tablets          search. Manufacturers and brands protect their market shares by ensuring their
    are already saturating developed markets, and the potential for growth is limited.   availability and visibility, not only in their own online shops but in all relevant
    Upcoming new products, including wearable devices, augmented / virtual reality       online marketplaces. This is supported by the increasing importance of
    headsets, and wireless loudspeakers have not reached full sales volumes yet and      sponsored product impressions and search optimization, which can generate fast
    will be driving the market in the next five years.                                   growth in sales and visibility.
Market definition
    The eCommerce Electronics market is a sector of online retailing that focuses on       Examples of successful eCommerce Electronics businesses include Amazon
    selling electronic devices, gadgets, and accessories through digital channels. The     Electronics, which offers a wide range of products across different categories and
    purpose of eCommerce Electronics is to provide consumers with a convenient             price ranges, and Newegg, which specializes in computer hardware and software
    and accessible way to purchase a wide range of products, including smartphones,        products. Additionally, mobile phone manufacturers like Apple and Samsung
    laptops, cameras, and smart home devices.                                              have their own eCommerce platforms, enabling them to sell directly to
                                                                                           consumers and control the user experience.
    The relevance of the eCommerce Electronics market lies in its ability to offer a
    broad selection of products at competitive prices, with the added convenience of       Additional Information:
    home delivery. It also enables brands and retailers to showcase the latest product
                                                                                           Electronics comprises revenues, users, average revenue per user, and penetration
    features and specifications, and to leverage user reviews and ratings to build
                                                                                           rates. Revenues are derived from annual filings, national statistical offices,
    customer trust and loyalty.
                                                                                           Google- and Alibaba-Trends and industry knowledge. Sales Channels show online
    The eCommerce Electronics market has experienced significant growth in recent          and offline revenue shares, as well as desktop and mobile sales distribution.
    years, driven by factors such as the increasing availability of affordable and high-   Revenues are including VAT. The market only displays B2C revenues and users for
    speed internet, rising consumer confidence in online shopping, and the growing         the above-mentioned markets, hence C2C, B2B and reCommerce is not included.
    demand for connected and smart devices.                                                Additional definitions can be found on each respective market page
Key Takeaways
• Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 8.92%, resulting in a projected market volume of US$712.30bn by 2029.
• In the Electronic Market, the number of users is expected to amount to 3.0bn users by 2029.
• User penetration will be 32.9% in 2024 and is expected to hit 40.8% by 2029.
       • Communication and computing devices such as Apple iPhones, and Microsoft   • Digital media such as Netflix, iTunes, and Amazon Kindle
       Surface laptops
                                                                                    • Video game consoles, such as Sony Playstation
       • TV, radio, and multimedia
                                                                                    • Smart remotes and displays, such as Logitech
       • TV peripheral devices, such as Amazon Firesticks, and Google Chromecast
                                                                                    • Lamps and lighting, such as Minka Lavery
       • Household appliances such as microwaves, and refrigerators
                                                                                                                                                              712.33
                                                                                                                                                     688.93
                                                                                                                                            657.86
                                                                                                +10.9%(1)                          600.74
                                                                                                                          536.32                              315.37
                                                                                                                                                     303.05
                                                                                                              464.65                        286.74
                                                                         446.59                                                    259.68
                                                                                     414.85      409.32
                                                                                                                          228.95
                                                                360.15
                                                                         157.29                               195.45
                                                       282.31                        157.65      165.19
                                 245.56                         118.90
          206.71                                       92.14
                                  77.00                                                                                                              385.88   396.96
           62.33                                                                                                                   341.06   371.13
                                                                         289.30                               269.20      307.37
                                                                241.25               257.19      244.14
                                 168.57                190.17
          144.39
              2017                2018                 2019     2020     2021         2022        2023         2024        2025    2026     2027     2028     2029
                                                                                Consumer Electronics      Household Appliances
     Market drivers for revenue change in Electronics eCommerce worldwide in %                                                    Explanation of drivers
     25                                                                                                                           Positive GDP growth boosts consumer spending and business
                                                                                          1.1                                     investment, driving Electronics eCommerce growth. Rising inflation
                                                                              1.4                    -4.0
     20                                                                                                                           raises operating costs, leading to higher prices and enhanced
                                                                   2.8
                                                                                                                                  profits for eCommerce players. The adoption of AI significantly
                                                         3.0                                                  -6.2                increases market revenue by enhancing efficiency and customer
     15
                                               3.2                                                                                experiences. The increasing number of internet users expands the
                                                                                                                                  digital customer base, leading to higher revenues. Technological
     10                          3.5                                                                                              innovations, such as AI-driven tools (e.g., virtual fitting rooms),
                                                                                                                                  improve the online shopping experience and drive eCommerce
                                                                                                                         13.5
                                                                                                                                  growth. However, geopolitical tensions, such as the Russia-Ukraine
      5
                8.7                                                                                                               and Israel-Hamas conflicts, disrupt the global economy, causing
                                                                                                                                  logistical challenges and reduced consumer spending. Additionally,
      0                                                                                                                           negative consumer sentiment due to global turmoil results in
              Enhanced Innovation              GDP     Covid-19 Increasing Impact of Impact of Geopolitical Negative     Total
               online            and          Growth   impact   number of inflation    Artificial uncertainty consumer   market   cautious spending, reducing online purchases.
              shopping advances                                  internet             Intelligence          sentiment    growth
           experience             in                               users
                            technology
+11.4%(1)
352.50
+6.4%(1)
                    +6.8%(1)                                                                        205.87
                                                                                           194.24
                                139.61                                          142.38
          100.44                                           +11.8%(1)                                                                 +7.2%(1)
              2024                2029                 2024             2029    2024        2029    2024            2029     2024           2029
                     Europe                                    Africa               Americas                 Asia            Australia & Oceania
+13.5%(1)
218.20
+4.2%(1)
          116.04                                                  116.56
                                                       94.93
                                                                                                                     +6.0%(1)
                                                                               +4.5%(1)           +4.6%(1)
                                                                                                                 23.84           31.86
                                                                           16.49      20.55   15.00      18.83
2024 2029 2024 2029 2024 2029 2024 2029 2024 2029
            250                                                   230.69
                                      182.89             204.38                                                                       219.30   216.93
                                                                  212.50                                                     214.80                     213.59
                                      191.39 188.54 203.58                                                          207.64
                        186.41                                               199.09                     195.93
            200                186.77   185.08                                          183.18
                                                                             163.25
                                                                                                                             155.23   156.94   153.83
                                                                                                                    150.40                              150.17
                                                                                        141.63          143.94
            150
100
50
                0
                 2017                    2018   2019   2020       2021       2022           2023         2024       2025     2026     2027     2028     2029
                                                                     Household Appliances          Consumer Electronics
14
                                                                                    792.10
            800                                                     741.81
                       640.88          679.67
            700                                        636.86
                                                                                    579.26
            600                                                     553.92
                                                                                                   499.79                                      491.01
                                                                                                                   477.88       478.23                      497.89   496.17               486.36
                                                       462.94                                                                                                                  493.33
            500         453.40 460.11                                                          438.59
                                                                                                                            390.58       408.62         424.10
                                                                                                               383.03                                                 417.34    414.04
            400                                                                                                                                                                          392.44
15
         1,000
                                                                               911.57
            900
                                                                    783.97
            800         740.71 747.67
                                                       715.24                               715.11
                                                                    686.21         788.99                                                                    669.30
            700                                                                                                                     639.27          661.39            657.39   640.83
                                                                                                          634.31       624.85
                                                       603.23
                        571.07 594.42
            600                                                     525.58        536.23         588.14
                                                  536.11 480.24                                                                                     512.85   506.80
                                                                                                                                           505.34                     481.96   467.42
            500         532.14                                                                                501.32       491.23
                                                                      496.50                     458.97                                                                        377.05
                                         429.14                                 518.49                        419.74                      394.67 362.12      363.96   359.85
            400         474.54                          462.44                                                             406.77
                                                                                             401.68
                                                                                                             370.42                                 386.86   391.30   385.36
            300                                                                                                         362.49      360.20                                     354.20
            200                                                                                                                                     185.30   194.68   191.58   188.79
                                                                                                                                    172.99
                                                                                                                       148.18
            100                               114.33       119.18       121.42 145.57       133.62        122.11
                         81.05
                0
                 2017                   2018           2019         2020       2021         2022          2023         2024         2025            2026     2027     2028     2029
                                                                       China     United States        United Kingdom            Germany        Japan
16
         3,000
                                                                                                                                                                                              2,643.49
                                                                                                                                                                              2,508.55
         2,500                                                                                                                                                     2,364.72
                                                                                                                                                       2,197.09
                                                                                                                                        2,043.70
         2,000                                                                                                             1,870.16
                                                                                                             1,723.72
                                                                                               1,575.48                                                                                        1,476.55
         1,500                                                                 1,361.45                                                                                1,307.52    1,397.00
                                                                                                                                                        1,208.94
                                                                  1,185.04                                                                  1,102.67
                                                   1,027.53                                                       901.77       997.56
                                       902.56                                                       791.90
         1,000          789.47                                                        681.83
                                                                          581.76
                                                              488.69
            500            334.35             402.29
                 0
                  2017                   2018          2019        2020            2021         2022          2023          2024         2025           2026        2027          2028         2029
                                                                                     Consumer Electronics            Household Appliances
17
                                                                                                                                                                                                              1,790.00
         1,800                                                                                                                                                                               1,695.00
                                                                                                                                                                              1,588.00
         1,600                                                                                                                                                1,466.00
                                                                                                                                              1,349.00
         1,400
                                                                                                                              1,217.00
         1,200                                                                                                 1,101.00
                                                                                                  986.20
         1,000                                               741.40                877.10                                                                                                663.80           695.70
                                                                                                                                                                         629.00
                                                  627.10                                                                                 538.80          580.40
            800        452.60          518.50                                                            463.10          497.60                                                                          355.80
                                                                                            425.50                                                                                   328.20
                                                                             356.90                                                                      288.00          313.20
            600                                               322.50                                                                     273.20
                        231.00           268.60    282.40                                                244.70          257.20
                                                                            204.10     221.30                                                                                                        127.40
            400                                             182.10                                                                                   98.00           106.60          116.60
                        139.40          150.80 164.70                                                               78.50            90.00
                                                                                          66.40       70.80
                        26.50           32.20 40.50         46.80          53.20
            200                                                                                        11.00         11.80               12.60           13.70           14.80           15.60           16.40
                        5.60             5.80                7.30          8.00           10.80
                                               6.60
                 0
                  2017                   2018      2019             2020           2021           2022            2023            2024            2025            2026            2027            2028            2029
                                                                           Australia & Oceania           Africa      Europe              Americas           Asia
18
                                                                                                                                                                     1,155.82
         1,200
                                                                                                                                                         1,093.65
                                                                                                                                             1,024.34
         1,000                                                                                                                    948.70
                                                                                                                       868.06
                                                                                                            783.13
            800                                                                                 709.10
                                                                                    637.20
                      255.97 314.05
            600                                                   551.69
                        124.09   151.68               464.92
                         27.91            386.78                 179.88       204.43                 233.38        251.47                   281.63       295.86
                                                                                          216.66 42.84                     48.40 270.53            53.48       55.82
            400                                      167.76 34.55      37.67        40.40                    45.50                     51.00                           309.14
                                  28.34
                                         153.98
                         19.55      21.25                                                                                                    45.42       47.63    58.02 49.72
                                               31.65                         32.88                     38.15        40.66        43.09
            200                                                 30.43                26.92 28.96                                                    36.12
                                         24.28      23.07                                        35.69        30.54       32.50        34.35
                        17.04       18.10     19.87        28.06        25.09                                                                                   38.69     40.28
                0
                 2017                   2018   2019     2020         2021           2022         2023       2024        2025       2026       2027         2028        2029
                                                           Germany          Japan          United Kingdom     United States     China
19
Apple
Hp almart Danawa
20
21
             2017                    2018     2019     2020     2021        2022        2023        2024        2025     2026     2027     2028
                                                                Desktop Revenue Share    Mobile Revenue Share
22
3. Norway 68.83
4. Mexico 65.77
5. China 65.28
23
Electronics eCommerce revenues in Europe in 2024 The biggest specialized shops in the top 6 countries
                                                               Norway
                                                     Denmark     Switzerland
                                               Finland             Austria
                                                        1.7%             Sweden
                                                          1.7% 1.7%         Spain
                                                            1.7% 1.7%
                                                             1.7%    5.0%
                          Others
                                                                                    Italy
                                       31.7%                              10.0%
                                                                            11.7%
                                                                                     France
                                               16.7%              15.0%
                            United Kingdom                            Germany
24
Biggest players per country with Electronics as the main product category
25
     Revenue: US$575 billion (2023)                   CAGR(1): 11.87% (2022 to 2023)   Amazon.com, operated by Amazon.com, Inc., is an online store with nationally
                                                                                       focused sales. Its eCommerce net sales are generated almost entirely in the United
     Global net Sales: US$574 billion (2023)          Employees: 1,525,000 (2023)
                                                                                       States. Regarding product range, amazon.com is an all-around online store, with
     Founded: 1994                                    Headquarters: Seattle, U.S.      products on offer that cover different categories, such as Electronics, Media, Toys,
                                                                                       Hobby & DIY, as well as Furniture. The online store was launched in 1995.
     Countries with separate Amazon retail websites                                    Amazon’s digital strategy
                                                                                       A central part of Amazon’s digital strategy is to provide the best online shopping
                                                                                       experience to its customers. The company focuses on providing a service that is
                                                                                       easy to navigate, intuitive, immediate, and reliable at every step of the process,
                                                                                       from selecting to shipping to exchanges and refunds. Another crucial element of
                                                                                       Amazon’s strategy is its focus on data. y successfully utilizing machine learning
                                                                                       and artificial intelligence, the company is able to use customer data to customize
                                                                                       shopping experiences based on past purchase behaviors. This results in a more
                                                                                       personalized and time-saving shopping experience.
     Revenue: US$6.28 billion (2022/23)                   CAGR(1): -7.62% (2021/22 to 2022/23)   Currys.co.uk, operated by DSG Retail, Ltd., is an online store with nationally focused
                                                                                                 sales. Its eCommerce net sales are generated mostly in the United Kingdom. Other
     Global net Sales: US$5.4 billion (2022/23) Employees: 14,850 (2022/23)
                                                                                                 countries such as the United States only account for a small share of eCommerce
     Founded: 1884                                        Headquarters: Acton, UK                net sales, Regarding its product range, currys.co.uk achieves the greatest part of its
                                                                                                 eCommerce net sales in the Electronics category. Products from the Furniture and
                                                                                                 Media categories are also part of the company’s offerings.
     Countries with separate Currys retail websites
                                                                                                 Currys’ digital strategy
     Total Sales: US$22.24 billion (2022/23)                              Employees: 50,000 (2023)            Mediamarkt.de, operated by Media Markt E-Business GmbH, is an online store with
                                                                                                              nationally focused sales. Its eCommerce net sales are generated almost entirely in
     Founded: 1979                                                        Headquarters: Ingolstadt, Germany
                                                                                                              Germany. Regarding its product range, mediamarkt.de achieves the greatest part of
                                                                                                              its eCommerce net sales in the Electronics category. Products from the Furniture
                                                                                                              category are also part of the company’s offerings. The online store was launched in
                                                                                                              2012.
     Countries with separate Media Markt retail websites
                                                                                                              Media Markt’s digital strategy
28 Notes: (1) Gross Merchandise Volume (2) CAGR: Compound Annual Growth Rate
Overview Analysis
     Grover is a Berlin-based startup that offers consumers an alternative to purchasing       Is the product unique?
     consumer electronics in the form of subscriptions. In      8, the company raised € 7
                                                                                               The concept of leasing is not new and has existed in the B2B markets for decades.
     million in funding. Like many companies, its business model resembles Netflix’s,
                                                                                               What is new is the focus on B2C customers, which has not been followed before on
     and Grover hopes to create and lead the market of gadget subscriptions. Three
                                                                                               a larger scale.
     plans are available – a monthly, three-monthly, or yearly subscription, and for now,
     the company operates in Germany. For electronics retailers, Grover offers a “re-          Does it have an advantage over its competitors?
     circulation” deal that enables retailers to offer Grover conditions on its own website.   Imitating this business model does not seem difficult, assuming that funding is
     This helps Grover to increase the devices it offers without taking them into its own      provided. The company’s proposition builds on gadgets and electronic devices that
     inventory.                                                                                are already on the market, such as smartphones and cameras, so setting up a
                                                                                               proprietary inventory is possible for any competitor.
29
     Sources:   techcrunch.com
CHAPTER 2
Market Numbers
MARKETS
Consumer Electronics
eCommerce
     Consumer Electronics eCommerce is rapidly expanding, fueled by increasing
     consumer demand and the rise of eCommerce platforms
     Overview: Summary
Summary
     The growth of the Consumer Electronics eCommerce market is being driven by         shopping more accessible, encouraging more consumers to purchase electronics
     several pivotal factors. Rapid technological advancements and continuous           online. Another significant trend is the personalization of the shopping
     innovation in electronic products are major drivers, with consumers increasingly   experience, with eCommerce platforms leveraging AI and big data to provide
     seeking out the latest gadgets, from smartphones and laptops to smart home         tailored recommendations and personalized marketing. Additionally,
     devices and wearables. The growing demand for high-tech, connected devices has     sustainability has become a crucial trend, with consumers showing a growing
     broadened the market, attracting not just tech enthusiasts but also a mainstream   preference for eco-friendly products and brands adopting sustainable practices.
     audience interested in convenience and modern living. Furthermore, the             These trends, coupled with the convenience of online shopping and the ongoing
     reduction in product life cycles encourages more frequent purchases and            digital transformation, are setting the pace for the future growth of the Consumer
     upgrades, which is amplified by the widespread adoption of newer technologies      Electronics eCommerce market.
     such as 5G, AI, and IoT, enhancing the appeal and utility of these electronic
     products.
     Key trends within the Consumer Electronics eCommerce market are shaping its
     trajectory and further fueling its expansion. One prominent trend is the rise of
     mobile commerce, driven by the increasing use of smartphones and the
     development of user-friendly mobile shopping apps. This shift has made online
32
Market definition
     The Consumer Electronics eCommerce market is a sector of online retailing that        Additional Information:
     focuses on the online sale of electronic and digital devices used privately for
                                                                                           Consumer Electronics eCommerce comprises revenues, users, average revenue
     entertainment (television sets, radios, smart speakers), communication
                                                                                           per user, and penetration rates. Revenues are derived from annual filings,
     (telephones, smartphones, etc.), or home office activities (printers, copiers). The
                                                                                           national statistical offices, Google- and Alibaba-Trends and industry knowledge.
     purpose of Consumer Electronics is to provide consumers with a convenient and
                                                                                           Sales Channels show online and offline revenue shares, as well as, desktop and
     accessible way to purchase a wide range of products, including smartphones,
                                                                                           mobile sales distribution. Revenues are including VAT. The market only displays
     laptops, tablets, TVs, cameras, and audio equipment. Further, the market includes
                                                                                           B2C revenues and users for the above-mentioned markets, hence C2C, B2B and
     the online sale of electronic and digital devices used privately for entertainment
                                                                                           reCommerce is not included. Additional definitions can be found on each
     (television sets, radios, smart speakers), communication (telephones,
                                                                                           respective market page.
     smartphones, etc.), or home office activities (printers, copiers).
33
Key Takeaways
• Revenue is expected to show an annual growth rate (CAGR 4-2029) of 8.08%, resulting in a projected market volume of US$397.00bn by 2029.
• In the Consumer Electronics Market, the number of users is expected to amount to .6bn users by .
34
• nline electronic retailers such as est uy • Video game consoles and VR devices, such as Sony Playstation and Google VR
• TV, radio, and multimedia such as LG, and Sony • Household appliances
• Phones such as Apple iPhones, and Samsung Galaxy S series • Smart remotes with a display or touchscreen such as Logitech, and Harmony
        • Computing devices such as Apple Mac, and Microsoft Surface               • Smart speakers with a touchscreen such as Amazon Echo Show, and Meta
                                                                                   Portal
        • TV peripheral devices such as Amazon Firesticks, and Google Chromecast
35
                                                                                                                                                              385.88
                                                                                               +8.8%(1)                                          371.12
                                                                                                                                     341.06                  1.87
                                                                                                                                               1.82
                                                                                                                       307.37       1.71                     3.36
                                                                                                                                               3.14                    396.96
                                                                                                                             1.58   2.92                    12.27
                                                                                                                                              11.80                    12.59 1.91
                                                                                                                        2.73 11.06
          144.39                                                                                                                                                       71.16 3.57
                                                                                                                        10.23                                  69.25
      0.71                                                          289.30 1.27                                1.43                              66.48
                                                                           2.67 257.19 1.26 244.13 1.28 269.21                  61.08
      1.80                                             241.25 1.04                                             2.44 55.01
                                                                                       2.40
                                                  0.85         2.24 53.66 9.79                     2.21 49.93                                    115.87       120.09   123.35
      3.95                            0.79 190.19       46.43                    47.87 8.89  46.14             9.35             106.86
                               168.58             2.01         6.94                                8.72             96.93
     30.71                            1.92 38.20                     92.01                               84.85
                                34.32             4.75 77.80                     81.50       75.16
                                      4.29 61.05
                                53.76                                                                                                            172.01       179.04   184.38
           44.82                                                                                                    140.89      157.43
                                                        106.80      129.90      115.27      110.62      121.21
           62.40                73.50       83.33
              2017                2018                 2019   2020        2021       2022        2023        2024          2025       2026        2027         2028    2029
                                               Telephony      Computing     TV, Radio & Multimedia      Gaming Equipment      TV Peripheral Devices       Drones
+10.2%(1)
                                                                                                                  176.46
                                                                                   +6.0%(1)
                    +6.6%(1)                                                             117.95
                                                                                                  108.34
                                 85.12                                         87.96
           61.72
                                                          +11.2%(1)                                                                +5.7%(1)
                                                       7.08            12.03
                                                                                                                            4.09              5.40
              2024                2029                 2024            2029    2024       2029    2024            2029     2024           2029
                     Europe                                   Africa               Americas                Asia            Australia & Oceania
+12.9%(1)
                                104.90
                                                           +4.1%(1)
                                                                   73.41
           57.25                                       60.05
                                                                                                                        +5.4%(1)
                                                                               +5.1%(1)              +3.5%(1)
                                                                                                                                    18.29
                                                                           10.51      13.47                 10.66   14.06
                                                                                              8.96
2024 2029 2024 2029 2024 2029 2024 2029 2024 2029
              50
                           9.12               8.07                                                                      5.85                           5.80             5.84                         5.63
                                                         7.16           7.68            9.06            6.60                             5.78                                           5.74                        5.47
                                                                               7.11            7.36            6.29            5.62                            5.75            5.68                                        5.28
                              8.35              7.75            6.83                                                                            5.71                                       5.63             5.41
                               6.70               6.39           6.25           6.93             7.24            5.83           4.94            5.02            5.17             5.14         5.11                          5.25
                                                                                                                                                                                                             5.19
                0
                 2017                    2018            2019           2020            2021            2022            2023            2024           2025             2026            2027          2028             2029
                                               Telephony           TV, Radio & Multimedia               Computing              Gaming Equipment             Drones             TV Peripheral Devices
39
                                                                             680.35
            700
                                                            637.33
            600                        563.03
                        532.21                  532.52
            500                                                                           413.82
                                                            407.36           419.13
                                                                                                    374.27      370.29          376.98       374.43   363.73
            400                                                                                                                                                  358.21        350.21
                        340.85 341.99           341.73
                                                                                         310.26
                                                            278.57           285.94                                             283.04       292.21   282.70     279.32
            300         258.34 251.74           265.99                                              265.96      269.63                                                         265.24
                                                                                    215.93                                                               182.24 181.34
                                                                     132.84                      185.46     180.47      177.62    178.79                                  117.80 178.67
            200            108.62 106.45        106.57    121.68119.06                                                                   121.21
                                                                           131.94 107.55                            112.01 100.53
                                                                                                                                                          109.67 106.51 104.50 115.19
                           91.87 105.43             101.28                               96.98 94.57 91.11101.24 97.41           118.28 106.46
            100
                0
                 2017                    2018    2019        2020            2021       2022        2023            2024         2025        2026     2027        2028          2029
                                                                    Africa       Asia    Americas          Europe          Australia & Oceania
40
                                                                                    683.49
            700
                        514.40                                   550.94
                                          527.78       497.20               532.65    572.21
            600                                                                                   530.67
                            472.61            469.13       479.66                                             467.29                                   482.32         484.98
            500                                                                                                                           465.46                                473.58      460.22
                                                                      381.19                                                454.51
                           413.42              405.97                                374.36      418.99
                                                           361.35
                          363.99                                           372.74       358.57                     352.36
            400                                                                                                             342.73        352.51        351.21      341.98               311.84
                                              330.79                                                306.14                                                                     320.89
                                                                                                                                                  240.50     235.86     243.06                237.46
                                                                                                          266.10
            300                                         354.74                                                        240.73 235.70251.12          235.14                238.04 235.65
                                                                                                                                                             236.29                         232.13
                                                                                                                                                                                     241.48
                                                                                                 272.29
            200
                                                                                                                                          99.06        106.03         111.65    108.33      105.77
                          59.16         77.20           75.34       78.11            92.49       79.85                       84.30
            100                                                                                                72.09
                0
                 2017                   2018            2019        2020             2021        2022          2023            2024       2025          2026          2027       2028        2029
                                                                       China           United Kingdom          United States          Germany        Japan
41
             2.5                                                                                                                                                                                               2.30
                                                                                                                                                                                                 2.18
                                                                                                                                                                                 2.06
             2.0                                                                                                                                                  1.89
                                                                                                                                                  1.76                                                       1.55
                                                                                                                                   1.62                                                          1.48
                                                                                                                    1.49
                                                                                                      1.35                                                                       1.41
             1.5                                                                                                                                                  1.33
                                                                                    1.08 0.88                                                     1.24                                                  1.26         1.31
                                                                                                                                   1.14                                   1.12            1.19
                                                                         0.90                                       1.05
                                        0.67            0.76                                          0.97                                 0.96            1.04                                              0.71
             1.0           0.59                                0.69          0.78             0.73           0.82           0.89                                                 0.65          0.68
                                              0.62                                                                                                                                                                  0.68
                                                                           0.64                                                                   0.57            0.61                  0.61          0.65
                                0.54             0.46             0.56                                   0.44              0.48    0.52                                  0.57
                                                                                              0.39                                        0.48           0.53
                           0.40                                0.30          0.34                          0.41            0.45
             0.5                                0.25                                           0.37                                                                                0.32          0.35          0.36
                               0.21                              0.28                                                                     0.25       0.28                0.30
                                                                                0.32                                   0.23
                           0.20                  0.24                                         0.17           0.20
                                                                  0.12      0.15
                              0.08             0.10
             0.0
                2017                    2018            2019             2020          2021           2022          2023           2024           2025            2026           2027            2028          2029
Gaming Equipment Telephony Computing TV, Radio & Multimedia TV Peripheral Devices Drones
42
             1.6                                                                                                                                                                                                    1.53
                                                                                                                                                                                                      1.46
                                                                                                                                                                                       1.37
             1.4                                                                                                                                                        1.27
                                                                                                                                                         1.18
             1.2                                                                                                                           1.07
                                                                                                                           0.98
             1.0                                                                                           0.89
                                                                                           0.78
             0.8
                                                                          0.66                                                                                                                        0.63          0.66
                                                            0.57                                                                                                        0.57           0.60
             0.6                                                                                                                                         0.53
                           0.41          0.47                                                                                              0.49
                                                                                                           0.42            0.45
                                                            0.27 0.15 0.31                 0.34                                                                                                                     0.32
             0.4                              0.26                         0.16                                                                                                        0.28           0.30
                                   0.22              0.14                                                         0.20                     0.23          0.24           0.26
                                                                                                    0.18                   0.22
                                  0.13                             0.04             0.04                                           0.07           0.07          0.08                           0.10          0.11     0.12
             0.2                                     0.01                                          0.05            0.06                                                         0.09
                         0.01
                                  0.02               0.03          0.01            0.01           0.01             0.01           0.01            0.01          0.01           0.01           0.01           0.01    0.02
             0.0
                2017                     2018               2019          2020             2021            2022            2023            2024          2025          2026            2027           2028          2029
                                                                                 Australia & Oceania              Africa          Europe          Americas       Asia
43
44
                                                               7                  4
                                                               Hp      Mercadolibre    estbuy
                                                                       Samsung        Microsoft
                                                               Dell
47 4
45
            2017                  2018        2019     2020     2021        2022        2023         2024        2025    2026     2027     2028     2029
                                                                    Offline Revenue Share      Online Revenue Share
46
             2017                    2018     2019     2020     2021         2022       2023        2024       2025     2026     2027     2028
                                                                Desktop Revenue Share   Mobile Revenue Share
47
3. Mexico 65.00
4. Norway 64.91
5. China 56.75
48
Household Appliances
eCommerce
     Household Appliances eCommerce is rapidly expanding, fueled by increasing
     consumer demand and the rise of eCommerce platforms
     Overview: Summary
Summary
     The growth of the Household Appliances eCommerce market is driven by several          demand prompts manufacturers to innovate and offer green alternatives.
     key factors. Primarily, the increasing availability of high-speed internet and the    Another significant trend is the personalization of the shopping experience, with
     widespread use of smartphones have made online shopping more accessible and           eCommerce platforms utilizing AI and machine learning to provide customized
     convenient. Enhanced eCommerce platforms now offer detailed product                   recommendations based on consumer preferences and past purchases.
     descriptions, reviews, and easy return policies, making consumers more                Additionally, the rise of augmented reality (AR) and virtual reality (VR) technologies
     comfortable purchasing large appliances online. Additionally, there is a growing      enhances the online shopping experience by allowing customers to visualize how
     demand for smart home appliances that integrate with other connected devices,         appliances will look and fit in their homes before making a purchase. These
     as consumers look to enhance their living spaces with intelligent, energy-efficient   trends, coupled with the convenience and comprehensive offerings of online
     products that offer convenience and control. The trend towards home                   platforms, are propelling the growth of the Household Appliances eCommerce
     automation and the desire for modern, tech-savvy homes significantly contribute       market.
     to this market's expansion.
     Key trends within the Household Appliances eCommerce market are shaping its
     development and driving further growth. A notable trend is the increased focus
     on sustainability and energy efficiency, with consumers increasingly opting for
     environmentally friendly appliances that help reduce energy consumption. This
50
Market definition
     The Household Appliances eCommerce market is a sector of online retailing that     which specializes in home improvement products and appliances. Additionally,
     focuses on the online sale of long-lasting home appliances that are usually used   online marketplaces like Amazon and Walmart have expanded their appliances
     in private households. These household appliances can be further divided into      offerings, providing consumers with more options for ordering their favorite
     major appliances (e.g., washing machines, dishwashers, refrigerators) and small    household appliances online.
     appliances (e.g., coffee machines, microwaves, ovens, electric kettles, vacuum
                                                                                        Additional Information:
     cleaners, irons). The purpose of Household Appliances eCommerce is to provide
     consumers with a convenient and accessible way to purchase a wide range of         Household Appliances comprises revenues, users, average revenue per user, and
     products, including refrigerators, washing machines, dishwashers, vacuum           penetration rates. Revenues are derived from annual filings, national statistical
     cleaners, and small kitchen appliances.                                            offices, Google- and Alibaba-Trends and industry knowledge. Sales Channels
                                                                                        show online and offline revenue shares, as well as, desktop and mobile sales
     The Household Appliances eCommerce market has experienced significant
                                                                                        distribution. Revenues are including VAT. The market only displays B2C revenues
     growth in recent years, driven by factors such as the increasing popularity of
                                                                                        and users for the above-mentioned markets, hence C2C, B2B and reCommerce is
     online shopping, the rise of direct-to-consumer brands, and the constant
                                                                                        not included. Additional definitions can be found on each respective market page.
     innovation and upgrades of household appliances.
51
Key Takeaways
• Revenue is expected to show an annual growth rate (CAGR 4-2029) of 10.05%, resulting in a projected market volume of US$315.40bn by 2029.
• In the Household Appliances Market, the number of users is expected to amount to . bn users by .
52
• Major and small appliances such as KitchenAid • Consumer electronics such as Apple iPhones, and Microsoft Surface
• Refrigerators and freezers such as osch, and hirlpool • Fans, fan heaters, and air conditioners such as Dyson, and Honeywell
• Dishwashing machines and washing machines such as Miele, and LG • Lamps and lights such as Phillips Hue
        • Stoves, ovens, coffee machines, and small kitchen appliances such as Ninja, and
        Nespresso
53
                                                                                                                                                               315.37
                                                                                                                                                      303.05
                                                                                                                                             286.74
                                                                                                                                    259.68
                                                                                             +14.5%(1)                     228.95                              125.62
                                                                                                                                                      120.82
                                                                                                                                             114.48
                                                                                                             195.45                 104.14
                                                                                   157.65      165.19                      92.37
                                                                        157.29
                                                                                                             79.59
                                                               118.90                          68.06
                                                                        64.57      64.55
                                                       92.14
                                  76.99                        48.41                                                                         172.26   182.23   189.75
           62.33                                       37.44                                                                        155.54
                                  31.75                                                                                    136.58
           26.31                                                                                             115.86
                                                                        92.72      93.10       97.13
                                                       54.70   70.49
           36.02                  45.24
              2017                2018                 2019    2020     2021       2022        2023           2024         2025     2026     2027     2028     2029
                                                                                 Major Appliances       Small Appliances
+12.5%(1)
176.04
                                                                                  +7.0%(1)
                                                                                                 97.54
                    +7.1%(1)
                                                                                         76.29
                                 54.49                                        54.42
           38.72                                          +13.0%(1)                                                           +10.8%(1)
              2024                2029                 2024            2029   2024       2029    2024           2029     2024         2029
                     Europe                                   Africa              Americas               Asia            Australia & Oceania
+14.0%(1)
113.30
                                                           +4.3%(1)
           58.79
                                                                   43.15
                                                       34.88                                                                        +6.8%(1)
                                                                                  +3.4%(1)                 +6.2%(1)
                                                                                                                             9.78            13.57
                                                                           5.98              7.08   6.04              8.17
2024 2029 2024 2029 2024 2029 2024 2029 2024 2029
           300
                                                                 262.59
                                                                                                                                 248.58   254.36   251.68   247.83
                                                        236.21                                                          239.38
           250                                                               227.30                       224.62
                                      217.22   217.02
                      206.01                                                             208.27
           200
150
                                                                 100.83                                                                   93.77
                                                        88.25                86.84                         85.23        89.56    92.20             92.66    91.19
           100        83.63            83.48   81.09                                         80.57
50
               0
                2017                   2018    2019     2020     2021         2022           2023          2024         2025     2026     2027     2028     2029
                                                                          Small Appliances           Major Appliances
57
            450                                                                  413.58
            400                                                 375.88
50
                0
                 2017                    2018         2019       2020            2021        2022           2023       2024          2025             2026        2027        2028        2029
                                                                        Africa        Asia      Australia & Oceania      Americas            Europe
58
            800
                                                                                   718.34
                                                                   685.49
            700         658.49 644.93                                              666.38
                                                       632.74
                                                                                                   571.70
            600                                                                                                                                                 541.93       553.00     547.26   535.57
                                                                                                                512.39       514.52         525.35
                                                                   505.59                              508.89
            500         371.12 420.37                                         400.01                                                                   448.55       466.20       468.94 456.03   440.46
                                                       420.32                                                       441.61             436.75
                                                                                       359.54 344.61                                                              331.94
            400             377.95                                 364.98                                                                         348.75 341.29                   321.14
                                                                                                   322.64 321.56            352.42                                                           310.83
                                              330.20     301.92                                                        346.90                                 314.94 316.46313.53
                                                                                                                                   315.74          311.94                             309.62
                                                                          269.49
            300         235.95 233.84                         231.46                                                                                            215.54       225.35     224.30   222.53
                                                                                                                                            201.71
                                                                                   154.47                                    173.96
            200                                                                                151.76       138.54
                                       111.93          128.04      127.26
            100         69.69
                0
                 2017                   2018           2019            2020        2021         2022            2023            2024            2025            2026         2027       2028     2029
                                                                         China         United Kingdom           United States          Germany            Japan
59
                                                                                                                                             1.38
            1.4                                                                                                                       1.30
                                                                                                                               1.22
            1.2                                                                                                         1.13
                                                                                                                 1.03
            1.0                                                                                     0.93
                                                                                       0.84
                                                                        0.74                                                                 0.77
            0.8                                                                                                                       0.72
                                                                                                                               0.68
                                                             0.64                                                       0.63
                                                      0.55                                                       0.57
            0.6                                                                                     0.52
                                               0.46                                    0.47
                                        0.38                            0.41
                                                             0.35
            0.4        0.31                           0.30
                                               0.25
                                        0.21
                       0.17
            0.2
            0.0
               2017                    2018    2019   2020   2021       2022           2023         2024         2025   2026   2027   2028   2029
                                                                    Major Appliances          Small Appliances
60
             1.0
                                                                                                                                                                                                                  0.91
             0.9                                                                                                                                                                                    0.86
                                                                                                                                                                                     0.80
             0.8                                                                                                                                                      0.73
             0.7                                                                                                                                     0.66
                                                                                                                                       0.59
             0.6                                                                                                       0.53
             0.5                                                                                       0.46
                                                                                         0.38                                                                                          0.29
             0.4         0.16                               0.26 0.14     0.32                                                                                          0.27
                                                                                                                                       0.23           0.25                                          0.30          0.32
                                              0.20                               0.15                                   0.21                                                                 0.16
             0.3              0.10                                                         0.17        0.19                                                  0.14            0.15
                                                 0.12                                                                                     0.13                                                         0.16
                                                                   0.08          0.09         0.10         0.11               0.12                                                                                  0.17
             0.2               0.06                                                                                                                                           0.05          0.06
                                                     0.07                                                                                     0.04          0.05                                           0.06
                                                                   0.01           0.02          0.02           0.03           0.04                                                                                  0.07
                                 0.01
             0.1                                     0.01                                                                                                                                   0.01
                                                                   0.00           0.00                        0.01            0.01            0.01          0.01             0.01                          0.01
                                0.00                 0.00                                       0.00                                                                                                                0.01
             0.0
                2017                     2018               2019          2020           2021          2022            2023            2024          2025           2026             2027           2028          2029
                                                                                 Australia & Oceania          Africa          Europe          Americas         Asia
61
           0.55                                                                                                                                                                    0.51
                                                                                                                                                                       0.48
           0.50
                                                                                                                                                            0.45
           0.45                                                                                                                               0.41
           0.40                                                                                                                   0.37
                                                                                                                     0.34
           0.35
                                                                                                          0.30
           0.30                                                                              0.27
                                                                              0.23
           0.25
                                                                 0.19
           0.20         0.10                         0.16
                                       0.13                                                                                                                            0.13        0.14
           0.15            0.05                                                0.07                                                           0.12          0.12
                                              0.06         0.01 0.07                         0.08 0.02
                                                                                                          0.09 0.02 0.10 0.02
                                                                                                                                  0.11 0.02
                            0.01                      0.06           0.01         0.02
           0.10                                0.01                                                  0.01                                                   0.02 0.02 0.02 0.02 0.02 0.03
                                0.01                         0.01     0.01            0.01                      0.02       0.02           0.02 0.02 0.02
                                                 0.01                                                                                                                                 0.02
           0.05                                                        0.01           0.01           0.02        0.01      0.01          0.01        0.02       0.02        0.02
                                 0.01           0.01        0.01
           0.00
               2017                     2018         2019       2020          2021           2022         2023       2024         2025        2026          2027      2028        2029
                                                                   Germany           Japan          United Kingdom    United States        China
62
                                                                7
                                                                Lowes   Shopee   estbuy
                                                      Amazon
Lg iccamera
63
            2017                  2018        2019     2020     2021        2022        2023         2024        2025    2026     2027     2028     2029
                                                                    Offline Revenue Share      Online Revenue Share
64
              2018                       2019   2020     2021           2022         2023           2024            2025     2026     2027     2028
                                                                  Desktop Revenue Share      Mobile Revenue Share
65
1. Norway 35.70
2. Mexico 33.93
5. Sweden 30.01
66
Appendix
     STATISTA MARKET INSIGHTS
      Go to Market Insights
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68
     Authors
     Sebastian Lindlahr, has been with                    Sofia Zavialova joined Statista in 2020,        Colm Duggan joined Statista in 2023.        Rocco Lo Re joined Statista in 2024 and,
     Statista for five years, contributing his            and since then she has been working on          Since then, he has leveraged his passion    since then, has applied his knowledge of
     expertise in market development and                  projects related to eCommerce, social           for statistical modeling to conduct         statistics to research and model
     eCommerce market analysis. With a                    commerce, digital payments, and digital         forecasting and market estimations in       different markets in the eCommerce
     strong background in statistics and data             health among others. She is an expert in        the eCommerce sector. He combines his       sector. He holds a double Master’s
     analysis, he is passionate about                     market modeling and data reporting to           industry expertise with the knowledge       degree in Economics of Innovation from
     leveraging data science to uncover                   corporate clients. She graduated from           acquired during his master's program in     the Universities of Jena (Germany) and
     valuable insights from complex                       the Turku School of Economics (Finland)         Economics from the University of            Varese (Italy).
     datasets, helping to inform strategic                with a focus on strategic foresight and         Hohenheim.
     business decisions.                                  international business.
69
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