Purposive Communication 1                                  ○   Language Change – result of language contact.
communicate effectively either as a sender or a
Maira Clarette Yutuc Ramos                                                                                                      receiver (e.g., stress, anxiety, bias).
                                                                                                                            5. Physical Barrier – problems related to the
    WEEK 1: LANGUAGE AND COMMUNICATION                                     (Advance study)                                      organizational environment or interior
                                                                        Types of Communication                                  workspace design, technological issues, and
Language                                                                                                                        noise (e.g., poor acoustics, malfunctioning
   ○ A system of communication that uses words         Internal Communication – exchange of information                        equipment, loud distractions).
   ○ To express their feelings and emotions            among people within an organization.
                                                                                                                        Types of Communication According to Mode –
Communication                                           External Communication – The exchange of                        understanding these modes helps in creating more
  ○ Process of exchanging information, ideas,          information between individuals within an organization          emphasis or toning down when transmitting or
       thoughts, or messages.                           and those outside the organization.                             receiving messages.
  ○ The process of transmitting; actions;
       i.  Verbal                                      Essential Components of Communication                           Five Basic Features of Human Language:
      ii.  Non-verbal                                      1. Sender – the originator of the message.                      1. Phonology
    iii.   Gestures                                        2. Receiver – the person or group to whom the                        ○ How sound is organized and structured
     iv.   Facial expression                                    message is directed.                                                  to convey meaning.
      v.   Sign language                                   3. Message – the information being conveyed                     2. Semantics
                                                                 (verbal, non-verbal)                                             ○ The meaning of words, phrases, and
3 Components of Language                                    4. Encoding – the process of converting the                               sentences in a language.
    1. Grammar – a system of structure that teaches             message into a format that can be transmitted.                   ○ Explains        different     connotations
        us how to construct a sentence                      5. Decoding – the process by which the receiver                           (associated meaning) and denotations
    2. Phonology – system of sounds                             interprets the message.                                               (dictionary meaning).
    3. Lexicon – vocabulary of language                    6. Channel – the medium through which the                       3. Morphology
                                                                 message is sent (e.g., verbal, written, visual).                 ○ Is the formation of words.
Speech Community – when a group of people shares a          7. Feedback – the receiver's response to the                         ○ Content words: Nouns, adjectives,
common dialect, understanding each other is possible.            message, indicating understanding.                                    adverbs.
                                                            8. Context – the circumstances or environment                        ○ Function          words:      Determiners,
Jargon – words or expressions used by a particular               surrounding the communication.                                        conjunctions, prepositions, pronouns,
profession or group.                                        9. Noise – anything that interferes with the                              auxiliary verbs, modals, qualifiers, and
                                                                 message (e.g., literal noise, distractions, cultural                  question words.
                                                                 differences, technical jargon).                             4. Syntax
 Language Acquisition –      First Language (Mother
                                                                                                                                  ○ How words are put together to form
 a process by which          Tongue) – language
                                                        Communication Barriers – anything that gets in the                             grammatically correct sentences.
 humans develop the          acquired as we grow up.
                                                        way of clear communication prevents, restricts, or                   5. Pragmatics
 ability to understand and
                                                        impedes the conveyance of meaning by words or                             ○ How language is used; it is how words
 use language.               Second Language –          gestures in a social setting.                                                  can be interpreted in various scenarios
                             deliberate learning of                                                                                    based on context and social rules.
                             new language other than    Types of Barriers to Effective Communication
                             the native.                   1. Linguistic/Verbal Barrier – inability to
                              ● Formally – learned              communicate using a shared language.
                                   in school               2. Cultural Barrier – occurs when people
                              ● Informally        –             belonging to different cultures communicate,
                                   learned on your               leading to misunderstandings due to differing
                                   own                           norms, values, or beliefs.
                                                           3. Physiological Barrier – limitations of the
Language Contact                                                 human body and mind that affect
   ○ “New form of language”                                     communication (e.g., hearing impairment,
   ○ Occurs when speakers of different languages                cognitive limitations).
      interact and influence each other.                   4. Psychological Barrier – if a person is not
                                                                 mentally or emotionally sound, they cannot