A RSHAD M OOSA | Transport Operations Head (PAN India)

` +91 – 99609 52524 arshadmoosa@hotmail.com Bangalore

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• Ardent, Dynamic Transport Operations Head with 22+ years of rich experience in driving
Logistics Supply Chain Strategy & Profitability
• Strategic Design Thinker with excellent record in launching new business lines,
establishing verticals from ground up, turning verticals into profit-making entities
◼ 22+ years of Experience • Demonstrated leadership in steering transport business operations, annual planning &
◼ Managed Annual Transportation budgeting, business P&L, delivering year-on-year profitability
Sales Volume of INR. 2400 CR. • Expertise in Logistics & Supply Chain space with experience in executing multi-modal
◼ Delivered 4% Performance of transportation projects, increasing market footprint, managing & continuously
Transportation Cost (As Against improving upstream supply chain activities, etc.
Target of 5.5%) • Specialize in devising & implementing business objectives, procedures, adhering to
policy/ logistics compliance, safety rules, union contracts, legal, regulations & ISO
◼ Overall Speed Improved by ~15%
requirements
per year
• Hands-on experience in driving operational excellence through continuous
◼ Pilferage Loss Restricted to ~0.5% improvement by directing supply chain scoreboard, process enhancement &
◼ Managed Overall Annual Revenue automation (API integration)
of ~INR. 450 Cr. • Adept at building & fostering strategic relationships with vendors, key accounts, PSUs,
◼ ~ 50% Cost Savings government authorities, and stakeholders, driving business goals
◼ ~14% Increase in NPS (Customer • Proficient at building & leading high-performance teams, driving customer-centricity
Service) through deliverance of timely, strategic & quality logistics solutions

C OR E C OM P E TE N CI E S C AR E E R T IME L I NE

Supply Chain Strategy July’22 till date
Business Growth/ P&L
Management GM – Ajio B2B (Pan India Head for Transport Operations)
Logistics Life Cycle

Supply Chain Management Feb’21 – Jun’22
Multi-Modal Transport Operations
Operational Excellence Associate Director - MotherHub & TC Operations
Process Re-Engineering/

Automation
Dec’19 – Jan’21
Customer Experience
Key Account Management Zonal Manager-Pharma Supply Chain
Vendor Management
Stakeholder Management 
Mar’17 – Nov’19

General Manager-Business Support

AT TR IBU TE S

Business Acumen Aug’15 – Mar’17
`
Process-Driven Senior Regional South India
Strategic & Innovative Mindset 
Nov’14 – Jul’15
Leadership
Senior Manager-Branch Operations

Feb’07 – Oct’14
E DUCAT I O N
Senior Manager – South India
2002
MBA in Marketing 
University of Chennai Jul’02 – Nov’06
PGD in HRM (Distance) Manager – Sales and Client Servicing
Pondicherry University
2000
B. Com Training for Bullet Proof Managers from Crestcom (Jul’02-
Bharathiar University, C E RTI FI C AT I ON S Jun’03)
Coimbatore Management Development Program for Improving Management
Skills (Oct’10-Mar’11)
 A RSHAD M OOSA | Transport Operations Head (PAN India)

C AR E E R H IGH L IG H TS
R E L I A N C E R E TA I L LT D .
• Leading the entire Transport Operations PAN India, managing transportation business worth INR. 2400 CR (6500MT Cargo with 5CR
Average Freight Payout per month)
• Increased same-day delivery rate by 35% by maximizing same-zone deliveries
• Identified & converted deliveries to high-volume lanes, reduced transportation costs by INR. 1Cr. annually
• Successfully drove /serviced new business models viz., Agency Delivery, COFO, Sambandhan Stores – Part Truck Load & Full Truck Load
Delivery along with Courier Model
• Implemented Fast Fashion category where 95% of shipments were delivered within 4 days from pickup. Includes Air & Road movements
FLIPKART
As Associate Director - MotherHub & TC Operations
• Headed City logistics (middle mile) operations for South India comprising 25% of Flipkart Pan India volumes with a team of 8 direct
reportees and 104 delivery hubs across the region
• Led operations for 9 sortation facilities including Flipkart & Myntra with a monthly capacity of 30 lakh sorts & 10 lakh cross docks
• Middle Mile breach stood at 0.17% during BBD 2021 against the previous years 3.2%
As Senior Regional South India
• Managed the entire South Region encompassing Karnataka, Tamil Nadu, Kerala & Pondicherry
• Devised & implemented supply chain strategy, increased customer service by 14% & reduced expenses by 25%
• Led the Great Billion Days Sale (2016) with Best Delivery Metrics
• Achieved higher CPD of 0.16% (as compared to aim of 0.25%)
• Introduced 137 additional pin codes during Q3 (2016) at 50% cost saving
U DAAN
• Managed Southern Region Pharma Warehouse & Transportation with INR. 200 Cr. GMV / 6.50 Lakh Shipments per annum
• Increased GMV by employing Mother Hub Concept, increasing penetration in towns & cities within 200 KM radius & revenue, reducing
cost
• Optimized resources to offer 24-hour continuous operations across the zone during COVID 19 pandemic, contributing to increase in GMV
by 1.70 times
• Successfully implemented BP (Biker Partner) & VP (Van Partner) Models, eliminated the use of last-mile delivery agent
S I C A L L O G I S T I C S LT D .
• Turned around loss-making vertical to break even one, Managed annual revenue of INR. 400 Cr (Integrated Logistics & Trucking), servicing
key accounts across 31 branches
• Executed NLC Project in Odisha including integrated multi-modal transportation & logistics (road, rail & ship)
• Awarded for implementing fleet deployment strategy (Sical-owned 500+ trucks & tippers) to profitable routes & increasing business
profitability
• Reduced operational costs significantly by establishing Journey Management Plans & GPS tracking & reduced fuel costs
• Deployed 1000+ additional outsourced trucks for trucking operations
MAHINDRA LOGISTICS
• Acquired business worth INR. 2 Cr. within 8 months
• Reduced cost per unit from 20% to 16.7% by optimizing vehicle utilization & inducting higher capacity vehicles at competitive rates
• Increased business profitability 5 times by optimizing rates for contracted cars
AGILITIY LOGISTICS
• Set up the entire Road Transport for the Southern region
• Managed Fleet Business Operations & Transport Credit Control end-to-end, ensured year-on-year profitability
• Drove annual profitability of INR. 25 Cr. for Surface Transportation Business, South India
• Expanded footprints across South India (Tamil Nadu, Karnataka, Andhra Pradesh, Kerala)
• Optimized fleet, managed vertical P&L, contributing to significant revenue growth
• Devised and aligned regional supply chain plans in line with global supply chain strategies
• Incorporated & ensured adherence to international transport safety standards (HSE, TAPA, IWAY, RSA)
• Developed the first pneumatically operated roller bed trucks in India
• Serviced MNC key accounts viz. Castrol, Shell Lubricants, Petronas, IKEA, Nokia & GE
RTC LOGISTICS
• Led transport business operations of INR. 10 Cr per annum
• Introduced ‘Route Vehicle for Cargo Movement’ Concept, contributing to enhanced service levels and reduced costs
• Honoured by the Chairman & Board of Directors for excellence in managing projects, enhanced customer service, five-fold increase in
topline revenue along with substantial growth in bottom line revenue

OTH E R Date of Birth Language Proficiency Address

D E TA IL S 13th July 1980 English, Hindi, Tamil Flat # 1124, Tower 1, 12th Floor, Prestige Gulmohar, Horamavu
main road, Horamavu, Bangalore – 56004