Sample thank you letter #1:

Santiago de Chile, November 12, 2008

Licensed
Rosa Abrego
Finance Director
Ministry of Social Aid
City

Respected Lic. Abrego:

On behalf of the Foundation for Women, please accept our gratitude for your valuable contribution.
that made the excellent celebration of Mother's Day possible.

The quick and positive response to our request for support demonstrates hard work and
team organization, as this is the only way to explain the amount of donations that thanks to its
the management arrived to us in a timely manner.

Therefore, we also want to extend our profound gratitude to your team.

work and the companies that responded positively to their call.

People like you, with the demonstrated spirit of cooperation, are those who contribute to the
good image of this institution.

Sincerely,

Maria Mendoza
Foundation for Women
Template of a congratulatory letter to a teacher

Dear teacher:

Inés has really taken a liking to school and has grown a lot this year. Her father and I
We know it was thanks to you, and we want to thank you very much.
Thanks to your enthusiasm and patience, you were able to instill self-confidence in her and convey it.
the desire to learn. She, who always let time pass and did not do her homework (the
homework) and all the time was boring, now he knows how to organize himself, work quickly and he
loves to read. Moreover, she is much happier and has already made many friends.
We will never forget your professionalism, your kindness, your understanding towards her.

Thank you again and receive our deepest recognition,

I decided to put this post together because many times we have to write a letter, whether they are letters
work-related, business, professional, or personal, several letter templates are presented here
as an example, for when that situation arises where we need
let's make it and have an example to follow.

The Postme turned out a bit huge, and that's just because I decided to put what I understand.
they were the most important types of cards, the idea is that whoever needs it, looks for the model
What is needed, I copied it and adapted it to your liking.

In the end, when I put the source, I include several pages that I used to assemble it, where there are
more letter models and many aspects and considerations to take into account at the time of
write them.

Before starting to draft a letter, it is necessary to decide the type of message you want.
transmitr:

Make a petition

- Information (request or transmit)

Communicate good news or bad news

Convince

To apologize

Others (administrative procedures, filing a complaint, ...)

Defined the type of message, it is advisable to create a draft of what will ultimately constitute the
letter.
Writing is made easier using what is called the '1-2-3 Method'. The 1-2-3 structure
includes:

1. Heading and Introduction (short summary or opening paragraph).

It usually consists of the presentation and greeting, then one or two sentences that summarize what follows.
what will constitute the essential part of the letter, that is, the object of the message.
The heading covers the top part of the letter. It always contains the letterhead, place, and
date, recipient's address, and greeting. In general, the subject of the letter is also indicated.
so that the recipient knows directly what it is about.

Main Message (description, explanation or essential part of the message).

Develop the main message in one or two paragraphs, if possible. This part of the letter
it is the most important because the main idea of the letter is developed.
It is important to write this part with objectivity and clarity, especially when it comes to
a complaint.
3. Conclusion or Closing (summary of the above)
The closing of the letter constitutes its end. It summarizes what has been stated in the message.
principal, and close the letter with a farewell.
It should always include a farewell, signature, name, and position (if applicable, according to the type of)
letter, professional for example).

Examples and models of letters

Resignation Letter

Voluntary resignation or quitting a job is a cause for termination of the employment contract.
through which the worker, unilaterally, decides to terminate the employment relationship with
the businessman. This must be communicated through a Letter of Resignation to the Job or to the
Company.

How to do it?

Ideally, the letter should be a brief and concise letter that includes the following
points:

1. Mention of the resignation and its reasons. Along with your intention to resign, it is
It is advisable to explain why you are leaving. It could be due to a change of residence to another place.
city, because their new job fits more with their preferences or professional goals, etc.

It is essential that you inform us of the date you will stop working. We recommend
also that he announces his resignation from work two weeks in advance. At this point it is
It is convenient for you to commit to finishing the pending work you have up to date.
in which it is removed.

3. When writing the resignation letter, do not forget to express your gratitude to your boss.
for allowing him to work in that organization. It is advisable to maintain good
relationships with his former boss, whom he can also ask for a Letter of Recommendation for
subsequent searches.

In addition, we recommend that when you take on your new job position, you
get in touch with your former boss and your old colleagues to give them your new details in order to be able to
maintain contact. In this interconnected world, you never know who you might
to meet again and under what circumstances.

Resigning from a job doesn't have to be a traumatic or unpleasant experience. It simply

One must be prepared to face the actions that this process entails.

Example
Resignation Letter 1:

NORIEGA INDUSTRIES, S.A.

Pº Independencia, 240, 2nd H
At. Personal Department
Ref: AGV
50003 - Zaragoza

Zaragoza, June 15, 2003

My dear sir:

Thank you for the trust represented in having selected me for the position of
IT Manager at Industrias Noriega.

As I already mentioned in the last interview held with you last month, I was
participating in other selection processes. Unfortunately, last week I accepted the
offer made to me by Editorial Aragón, and last Monday I debuted as Head of IT. The
since the position you are offering is interesting, as well as the compensation. It's a pity that I
It is already compromised, because if their offer had arrived a few days earlier, by now it would be
I am a member of Industrias Noriega. Anyway, I do not rule out the possibility of returning.
to offer my candidacy in the future.

I reiterate my gratitude for all your attention during the selection process, and for the
satisfaction that I feel having received a firm offer from you.

Yours sincerely,

Julio Pérez

Resignation Letter 2:

Mexico City, March 20, 2009.

BUSINESSMAN, S. A. DE C. V.
Prol. Paseo de la Fortuna 205
Mexico City, CP 09010

Attention (name of the Chief):

Through this means, I submit to you this resignation letter from my job, as it is suitable for my
interests in the position of Administrative Employee that I was performing, in the company to your
worthy position, with which I suspend my employment relationship starting today, May 20th
2009.

For legal purposes as applicable and in the terms of Article 33 second paragraph
and 53 fraction I of the Federal Labor Law, I hereby certify that I am not owed anything in this act.
no perception for the concept of salary, overtime, compensation, vacation, or any
another concept, so that this resignation serves as a more effective receipt in accordance with the law.

I sincerely appreciate the kindness of your attention and the determined support that I received during
the period during which I provided my services to EMPRESARIO, S. A. DE C. V.

Sincerely,

Julio Pérez

Resignation Letter 3:

In the city of Tehuacán, Puebla, on July 15, 2006

Mr. (Head's name):

I hereby inform you that for reasons of my personal interests,

this date I have decided to voluntarily resign from the job that connected me with you in
terms of Fraction I of Article 53 of the Federal Labor Law.

I also expressly stated that during the time I provided my services, I never
I have not suffered any work-related risk, and to date, I am not owed any benefits.
no time, and lastly, by virtue of this voluntary resignation, I do not reserve any action or
right to exercise of any nature in the future, neither against you nor against your business, nor
nor of any other person who would have been my employer.

Certified that the present one in all its parts was signed by me crossing the text and at the end for
constancy.

Sincerely,

Juan Perez

Letter of Appreciation

It is the letter that is sent after a job interview. The thank you letter, in addition to
being a sign of courtesy, establishes an atmosphere of follow-up or open doors with the
a person with whom you have had a positive contact, whether it's an introduction to a
entrepreneur, the recognition for granting an interview, or any other reason that
it may be useful in your job search. We provide some tips below and
examples of how to write a thank you letter.

Letter of Thanks 1
Lic. Francisco Fernández
Project Director BMW of Mexico
Adolfo López Mateos Blvd. #25
Col. Los Morales Polanco 11520
Mexico City

Dear Francisco:

I greatly appreciate the interview last Friday for the position of Director of
Marketing at BMW. It was very nice to be able to meet you and learn more about the
objectives of the company. With its leading position in the automotive market, BMW is a
very interesting opportunity for me, with many challenges that can be very rewarding.

I am sure that my experience in engineering can be of great help to the company.

as the project leader. When I was in charge of marketing at GM, I developed my
communication skills to explain the technical and functional benefits of cars
both to clients who knew nothing about automotive terminology, as well as to present the
needs to the company's senior executives in a way that everyone understood
easily handle the situation, whether with people who have technical knowledge or without it. That's why
I think that these skills, along with the leadership demonstrated in my work history, my
teamwork and my proficiency in English and German can be a great help for it
Marketing Director position.

I thank you again for your attention and I reiterate my interest in working at BMW as
marketing director.

Sincerely,

Juan A. De la Garza

IMPORTANT NOTE: You should address the person to whom you are writing the thank-you letter.
In the same way that he spoke to you in the interview. You can use 'tú' or 'usted,' depending on the case.

Letter of Thanks 2

Mr. José Navarro Pérez

Director of the Personnel Department
PAVEMENTS AND FLOORS, S.A.
Pº Independencia, 240
28003 - Madrid

Madrid, April 22, 2003

Dear Sir:

I would like to thank you for the interview you granted me on December 7th.
Sales Manager position.
According to the information you provided me in the mentioned interview, about the
requirements and responsibilities required for the position, which I believe fit
perfectly matching my profile, I would like to inform you that I remain very interested in being
selected for your Company.

I would like to be allowed to go through a second round of interviews. I await your response.
that I am informed of the date and time of the next interview.

Sincerely

Sergio Pérez

Farewell Letter

The best way to know how to write a Farewell Letter is to see some examples of
how others have done it. Comparing what we want to say, with that which
Others have expressed, we can imagine the best ways to communicate effectively.
our thoughts, intentions, and emotions. We present to you next three
Interesting Models of Farewell Letters:

Farewell Letter 1:

Mr. Director
Distinguished teachers
Present audience

Until recently we had the opportunity to share great experiences. Perhaps

they will be good or perhaps they will be unpleasant memories, but the fundamental thing is that during the
time period I stayed in the institution you represent, I devoted my life
with emotion, patience, feeling of watching the great joy of being grow alongside you
great being small.

It is difficult to make the decision to leave, but the moment comes for all of us to say goodbye. Perhaps
whether for a short or a long time, but I will leave those classrooms in which I received and shared
small and great knowledge with all those who were always there for me in my environment
help me.

My grateful thanks to all of you.

I will always remember them.

Goodbye forever,

Julio Pérez

Farewell Letter 2:
Dear companions, colleagues, friends:

During my time in this place, I really learned an important value: the knowledge that there is
true companionship.

There is no doubt that this workplace has represented for me an important advance in my
professional career, your advice, orientations, ways to advance my work and, about
everything, always learn new things.

In this place there are professionals, but more than colleagues, there are human beings in everything.
They were present to help me do my job well.

I wish to express my deepest gratitude.

Your friend, colleague, and above all, servant,

María Pérez

Letter of Congratulations

A Letter of Congratulations can be used instead of a card for those who

they would like to be more original, because in a letter it is possible to write something that one really is
sintendo and they are not words placed by another person. That is to say, the Letter of Congratulations
it allows sending a much more personal and affectionate message to the recipient.

Letter of Congratulations 1:

Dear.......... ,

In reference to your attentive letter dated....., in which you inform me about your new position in the
company, please accept my warmest congratulations on your recent appointment as ........ To the
At the same time, I want to wish you the best success in your new professional journey.

A warm greeting,

Julio Pérez

Letter of Congratulations 2:

Mister
Fernán Molinos D.
President
National Journalism Council
Panama
Dear Sir:

On behalf of the Ethics Council of the Social Media, I am reaching out to you.
Our warmest greetings and congratulations on the establishment of the Ethics Committee of the Council.
National Journalism of our country.

Through you, we want to extend this greeting to all who are part of this.
Committee.

We believe that the creation of an ethical self-regulatory body is one of the most important steps.
important measures that can be taken to strengthen the proper exercise of the right to
information, which is also one of the pillars of democracy.

To take on the responsibility of informing, being willing to receive complaints from

public and submit to the judgment of a freely assumed Committee, means a degree of
maturity on the part of those who operate in the complex world of communication
social.

It is very gratifying for us to have been able to collaborate in the formation of this Committee, and
we hope to continue developing a fruitful cooperation.

Sincerely,

María José Lecaros

President of the Ethics Council of the Media in Chile

Cover Letter

The resume must always be accompanied by the cover letter. The objective
the fundamental purpose of the cover letter is twofold; on one hand, it aims to spark the interest of
who is going to receive your application, so that they read your Curriculum Vitae with the attention that
deserves; on the other hand, highlights the specific data of his Curriculum, which makes it
you are the right person for that position. Let's go over some fundamental points to consider
When writing a Cover Letter, as well as some examples of letters:

Do not repeat what you will later develop in the curriculum. You can use the letter.
Presentation to highlight the aspects or qualities that best fit the
job requirements.

Avoid excessively effusive behavior, both in the greeting and in the interest you show.
for the position.

It is advisable to address it to a specific person and avoid generic recipients.

It is important to point out two other significant characteristics or strengths for which
We consider that it would be beneficial for the company to hire us.
The structure of the letter includes an opening, (indicating why it is addressed to the company), a
reference to your strengths and your interest in the company, a reference to the resume that
attached, and finally remaining at the company's disposal (for future contacts,
interviews, etc.).

* Forget about typewriters: The cover letter must always be written with
a computer.

It is advisable to send a letter and resume without making too many folds in the paper.

Say goodbye without too many theatrics and personally sign the letter.

Cover Letter - Model 1

Ignacio Llorens Esplá

C/ Blasco Ibáñez, 3, 2nd B
03001 Alicante

Alicante, June 2, 2007

Human Resources Department

HATSON, S.A.
Avda. Almería, 52, 1st
03003 Alicante

Of my highest consideration:

With reference to your advertisement that appeared in the ABC newspaper on May 25 of this year,
I am attaching my resume, as well as the requested photograph.

Given my training in the accounting field, as well as the experience acquired, I believe that I meet
the requirements to properly perform the offered position.

I remain at your disposal to provide any additional information you may need.

Awaiting your news, I sincerely bid farewell.

Julio Pérez

Cover Letter - Model 2

Alfredo Rico Gómez

C/ San Cristóbal, 22
03003 Alicante

Alicante, June 12, 2008

MARESNIDOS, S.A.
C/ Ronda, 23 - 2nd D
03540 Ibi (Alicante)

Dear Sirs:

Regarding the job offer for Bachelor’s Degree holders in Biology, published in the newspaper Información of
On June 9, I have the pleasure of sending you my resume with the aim of participating.
in the selection process.

As you can see in it, I have a Bachelor's degree in Biology with a specialization in
Biotechnology, and I have also completed a specialist course in clinical analysis.

For these reasons, I would like you to consider my application in the selection process that you
they summon.

Without further ado, I kindly greet you,

Julio Pérez

Letter of Recommendation

A letter of recommendation is a widely used tool during a selection process.

which is useful for having more references about the experience and characteristics of a candidate.
To put it in perspective, what matters most is not what a letter says.
recommendation, rather who signs it; however, writing it can be very difficult,
That is why it is not unusual for someone to recommend asking for a draft of the letter.

A good letter of recommendation has four parts: identification, context,

recommendation and conclusion. In one or two pages, it should contain:

The name of the recommender and the applicant.

A description of where they met.
Something positive about the work they developed together.
Something positive about the recommended person.
The phone number or contact information of the person making the recommendation.

Model of Recommendation Letter

Physical address of the company CP. 09000 Mexico, DF.

Mexico City; On ____ of ______ of _____

To whom it may concern:

I, the undersigned, hereby allow myself to present Mr. ________________, the

I highly recommend him/her as an upright, hardworking, and honest person.

The same that I have known her for ____ years, during which she has shown herself in the way
as previously mentioned.

This is issued at the request of the interested party for the purposes that are appropriate to them.

Sincerely,

Ing. Julio Pérez

Formal Letter

Before embarking on the task of drafting a formal letter, it is essential that you
learn some basic points and rules that govern this type of letters, which are used in
the most diverse areas: work, business, education, government, etc. Next
we list the most important aspects to consider when writing a formal letter:

1.- If possible, use headers and/or letterheads. This way, your reader will be able to understand more.
quickly and easily the reason for your letter, fax or memorandum.

2.- Think and decide what you want to communicate before writing your letter. If not,
probably their phrases will be redundant until I can think of some way to
finish them. In other words, you should always plan ahead what you want to say.

3.- When possible (it almost always is), use short sentences, so that your Formal Letter
can be understood at the first reading.

4.- Put different ideas in separate paragraphs. In some cases, it is recommended to number them.
different paragraphs of the Formal Letter to facilitate reading and understanding.

5.- Use words that everyone can understand; always in accordance with the tone, style, and level of
formality of the formal letter you are drafting.

6.- Lastres 'C's for good writing:

- Your letter must be CLEAR - Your reader must understand the message exactly.

- Your letter must be COMPLETE - Your reader must receive all the necessary information.

- Your letter must be CONCISE - Your reader is likely a busy person.

Model of Formal Letter

Mexico City, May 8, 1998
Subject: Request for Conference

Mr. Alejandro Encinas

Secretary of the Environment

Present:

The sixth-year students of the "Gabino Barreda" school are interested in learning and
investigate the measures that your department is taking to improve conditions
current environmental conditions. Therefore, we request you to visit and give a conference in our
school as part of the "Week for the Environment," which will take place from June 4 to June 18.
Our event has no advertising or profit motives; we only wish to spread the
causes of the problem and propose some solutions.

We thank you in advance for the attention you give to our request.

Sincerely

The sixth grade students

from the school "Gabino Barreda".

Commercial Letter

Commercial letters are those whose content is related to operations.

commercials, businesses, buying, selling, advertising, internal movements of a company.
They can be among others, acknowledgment of receipt, job application, credit request, advertising, of
collection. A commercial letter is a written message with a specific purpose: to sell, to buy,
to thank, to charge, to claim, to invite, etc. From this definition, we derive the classification of the
business letters.

Example of a Commercial Letter

Santiago, June 14, 2003

Manuel Mont367

To the attention of Mr. H. Riveros

Santiago de Chile

Subject: Invitation to talk

Distinguished Client:

I am contacting you to inform you about the talk that will take place on June 21.
2003, at 3 PM in our auditorium, featuring the recognized author of several books.
about management, Mr. Tom Peters.
The talk will consist of the following topics: 'the art of listening,' 'listening is not hearing,' 'what about...
"What does it mean to listen?" and "knowing how to listen = more productivity."

This invitation is only for our most exclusive clients, which is why we hope to count
with their presence.

I greet you. Sincerely

Pamela A. Ritchie
General Manager

Parts of the Commercial Letter

A business letter has 3 parts: letterhead, recipient, full name of the author.
it is also written in a formal manner.

Its parts are:

1. Letterhead: It is the name, address, and other identifying details of a company or

Entity that is printed on the top of the paper and the envelope that is used for the
correspondence.

2. Location and Date: it indicates the place from where the letters are written as well as
the day month and year.

3. Addressee: they are the identification data of the person to whom the letter will be sent.

4. Subject: it is a brief and concrete message which should not be longer than one line and in the
The main subject for which the letter was sent should be written.

5. Greeting: it is a short phrase with a courtesy message that is included before writing the text.
from the letter.

Text: it is the set of paragraphs that explains the subject or reason for which it was written.
letter, it is recommended that the paragraphs be short, written in clear, precise, natural language
and spontaneous.

7. Farewell: they are expressions of affection with which the expression of the
message. The farewell should maintain the same tone of courtesy, both in the initial greeting and the
relationship between the sender and receiver.

8. Ante-signature: it is one that is used when the person sending the letter does so in
name and representation of another.

9. Signature: it is the one that contains the name of the person who is responsible for it.
expressed in the letter.
10. Initials: it refers to the initials of the people who have intervened in the
dictation and typing of the letter.

11. Annexes: this is used when a letter is accompanied by one or more attached documents.
these should be mentioned in an annex note.

Dismissal Letter

Firing an employee is by no means an easy matter, not only because of the aspect
"traumatic" of the situation, but also because it can lead to legal actions in some
cases, and it can even lead to a strike or a shutdown of all the staff of a
company. In other cases, the dismissal has already been discussed beforehand - and even agreed upon.
mutually - with the employee, and therefore the Termination Letter is nothing more than a formality.
We present to you below some Models of Termination Letters:

Termination Letter - Model 1

In Madrid, on December 31, 2006

Mr. D. José Monforte Monforte

My dear Sir:

We regret to inform you that as of today's date, you are TERMINATED.

The reason that motivates the adoption of this decision is the repeated lack of punctuality and in others
cases of work attendance, manifested by the fact of having arrived late for 15
days, in the last month of December; specifically the days 3, 4, 5, 9, 10, 11, 13, 15, 16, 17,
18, 19, 20, 22, 24, with the delays noted in the documents whose copy I am attaching to this letter.
communication.

These causes and absences are classified as just cause for termination in the article.
71 of the collective agreement applicable to this company and punishable by dismissal under the article
74 of the same legal text.
Against the referred sanction, you can appeal to the Social Court within a period of 20 days.
counted from the receipt of this without prejudice to the receipt of the settlement that
for settlement and final payment corresponds to him, and is available to him at the offices of this
company.

Without any other particular to inform you, sincerely,

Termination Letter - Template 2

In ..., the ... of ... 20...

Dear Sir/Madam:

I sincerely regret to inform you that, as of today, we must consider the termination of the
employment contract signed with you.

The motive of this decision is due to not having surpassed the personal experiences of
expressly agreed trial period.

Therefore, you must leave your job, ceasing your work activities.

Without further ado,

Sincerely

Julio Pérez

Letter of Condolence

Condolence Letter - Formal

The purpose of this letter is to express my deepest condolences for the sensitive
the passing of her husband, engineer Ramón Montes Aguirre. I wish that his soul rests.
in peace and that you soon find resignation for the immense loss.

Dear Mr. Rival:

We were saddened by the passing of your dear wife. We stand by you in your
feeling before irreparable loss.

Sincerely yours,
Anita Villar

Sympathy Letter - Informal

Dear Martha:

I hope you are well. I just found out about the unfortunate passing of the
buddy Mauricio, because as you know, I have been living in the United States for a long time
several years.
You know how much I loved my buddy. May God help you bear such a great absence.

You can make use of me as you wish if I can help you with anything.

Mercedes
Invitation Letter

We distinguish, within this type of epistles, two primordial facets:

Those taken for various purposes, such as those aimed at clients and that have as
mission to visit our commercial facility, at the end of which the guests will be hosted
distinguished with a splendid Spanish wine and that, sincerely, the primary goal pursued,
it is to keep the customer trapped. In these cases, the type of letter is known as
greeting, ceremonious epistle already printed.

The ones we want the friend to share a joy such as the birth of a
son (baptism) or marriage. It is superfluous to mention that we have to "almost" force our friend to
We are pleased to have your pleasant and dear presence.

Let's establish differences with two examples of ceremonial invitation (greeting) and that of
authentic friendship.

Sample Formal Invitation Letter

SERPROF

The Technical-Literary Cabinet

459 46 70
Madrid, Spain

The Professional Services Manager, S.A.

GREETINGS

to his distinguished friend DON JOSÉ NEIRA LÓPEZ and has the pleasure of inviting you to a glass of wine
Spanish that at the Hotel............ located in ....... will offer on the day............ of the current month at .........
Hours, on the occasion of the inauguration of a typing academy.

Likewise, he requests that you extend this invitation to all the direct staff of that.
teaching center.

Azucena Cebolleira Berbenera

Take this opportunity to offer your testimony of the highest consideration.

Madrid, February 4, 1998

Model of Formal Invitation Letter - 2

SERPROF

Technical-Literary Cabinet
459 46 70
Madrid, Spain

The Manager of Professional Services, Inc.

GREETINGS:

and informs him that our professional activity is to produce, quickly and neatly
and economy, any typographical work, text processing, spelling correction
syntax-style or writing. We have great experience, a staff
scrupulously selected and an excellent team of auxiliary material (computers,
laser printing), which allows us to adapt to your demands.

Azucena Cebolleira Berbenera

Take advantage of this opportunity to offer your testimony of his most distinguished consideration.

Madrid, February 4, 1998

Informal Invitation Letter Template

Dear friend Andrés:

The stork finally said yes after being begged for ten endless years. You can now
imagine the joy that Amparo and I have and that you and Manolita are going to give us
coming home next Saturday to have lunch with us.

We have invited Lourdes and Matas only because we wish that our true
friends share, in intimacy, our joy.

Get ready to be a best man. Confirm your yes with a phone call.

Hugs you with all affection

Welcome Letter

The desire to write a Welcome Letter may be motivated by a great variety of

circumstances: welcome the visitors who enter our website, provide a
Warm welcome to a new work colleague, write a welcome letter.
for a new family member (usually a newborn, although what is being
to send it to the parents), to welcome someone returning from a long trip, etc.
Many times, those who decide to write a welcome letter tend to let the
inspiration guides them and they end up with several pages, sometimes dozens and even more, in which
redundant in the same concepts, without making any of them clear for the
letter receptor.

Welcome Letter Template

Below we present a welcome letter template that can be used for

to give a warm welcome to visitors of a new website:

Dear friend:

We want to thank you for your interest in accessing our new website. On behalf of
Our team wants to convey what our objectives and hopes are on a daily basis.
we develop. We are fully involved in trying to convey our best
values with each of our products.

The quality we are trying to apply day by day to our products and services not only
stay there, but we also seek to develop it in the other facets, both commercial,
of public relations and communication.

We would be very grateful if you could send us your suggestions, comments, problems or
aspects related to our products and our company, so that we can
attend to him and respond immediately.

We hope and wish that our products meet the expectations that you
same has been put in them, since it is our only and true philosophy of work.

A cordial greeting.

Letter of Petition

There are countless circumstances in which one may need to write a letter.
Petition. Therefore, the best way to learn is by seeing some examples of how others
People have written letters of petition. You only need to modify what you think is appropriate.

Petition Letter - Model 1

Visa Department
Embassy of ....
Street
Postal Code
City
Date:

Subject: VISA APPLICATION

Dear Sirs,

I am writing to you to request a student visa to be able to carry out my

studies of WHAT YOU ARE GOING TO STUDY, called OFFICIAL NAME OF THE COURSE

This course is financed by me OR THE NAME OF YOUR COMPANY IF IT PAYS FOR IT. The duration
the course is THE ONE THAT WILL LAST and will be taught by the university/center of… NAME
FROM THE UNIVERSITY, which is located in the city of….., in the state of …… (if it is States
United

Attached I am sending you the documentation that you request to grant this visa.
attach what they ask for, for example, health certificate, some letter from your company, etc.

Awaiting a positive response to my request, I respectfully greet you.

Your name.

Petition Letter - Model 2

To: Juan/Nobody
Human Resources Director

Date:

Subject: Reduction of Working Hours

Dear Mr. Lopez,

Through this document, I would like to request a reduction in working hours for personal reasons.
personal/family.

After discussing this matter with my superior and with the aim that our department
is affected as little as possible, we have concluded that the workday that
better adapts to the needs of both parties is the one that takes place during the hours of XX of the
tomorrow at YY in the morning/afternoon.

The requested duration of this reduction is XX months and I would like it to be effective from
of the XX of YY of ZZ, therefore, in order to avoid possible inconveniences, I communicate this to you in advance.
anticipated.

I remain at your disposal for any additional information you may need and for any
form that needs to be filled out.

Sincerely

Fdo: D. Anyone.

Letter of Complaint

We have all paid at some point for a service or product that left us dissatisfied, or that
for some reason it does not fulfill what was promised to us. But, according to various studies, only a
4% of dissatisfied customers take the trouble to write complaint letters.
Those who do so often receive compensation for their discomfort, and even
they achieve the return of the money they have invested. We share with you some tips
about how to write a Complaint or Claim Letter, as well as an excellent example of a letter
we attest to this - yielded good results for the one who wrote it.

Writing a Complaint Letter or a Claim Letter may seem like a simple task, but it is not.
In many cases, the tone, the words, the forms we use when writing the letter,
they will condition your result. Here we share some tips on how to write a
Complaint Letter:

1) Never write the complaint or claim when you are angry and irritated, because you will achieve nothing but
negatively alter the one who receives it. Insulting is not an intelligent way to achieve something.
Take your time, think carefully about what you will say when writing your complaint letter, study
What are the points you have in favor of your claim, and then try to think about
What things could play against him at the time of making his complaint.

Be clear about what you want to communicate in your Complaint or Claim Letter. If you are not very
Well, while writing, ask someone else to read your letter to see if they understand what you mean.
I want to transmit.

3) Take care of your spelling and grammar. If you submit a Complaint or Claim Letter with mistakes,
Nobody will take it seriously, because they will think it's an uneducated person, and uneducated people...
They are rarely respected in the "concrete jungle" we live in today.

4) Convey confidence in your letter. Don't say that you think you are right... Prove it! Demand.
that it be compensated for the defects in the service or product you purchased.

5) Find out which consumer protection associations support your claim. Get informed.
Well, before writing the complaint or grievance letter, because - and always remember this - the
information is power.

Model / Example of Complaint Letter or Claim Letter

Buenos Aires, January 28, 2008

Mr./Ms. Large Store
Mr. Luis Pérez, Branch Manager Center
Mr. Gustavo Staffa, Purchasing Supervisor

PRESENT

I hereby express my disagreement with the after-sales service that Tienda Grande has provided me.
It raises a complaint about a defect in the lacquer of a fruit furniture purchased on January 7th.
current through your online purchase service. (shipping number 123456789)

On January 7th, I contacted Tienda Grande to purchase the furniture, which was
delivered on time the same day with a shipping cost of $50.

On the occasion of my phone purchase, and prior to my decision to acquire it, I consulted with staff.
from the garden (where the call was transferred) if it was possible to acquire any extra basket given
that I wanted to replace the bottle rack with a basket, to which I was informed that they were easy to
to get, which would surely be at Ferretería Mario. I purchased the furniture and coordinated the
armed with the assembler González, contact provided by Tienda Grande, for the day
January 10, which was postponed to January 11 due to rain. Then stop the furniture.
I was trying to get an extra basket, but I found that there isn't one.
I even went to the Tienda Grande of Buenos Aires Shopping for this type of baskets;
inquire about the possibility of purchasing a basket from some faulty furniture, to which not
They informed me and I did not achieve the functionality I needed in the furniture.

Today I made the phone claim since yesterday, when I passed a damp cloth over the
furniture, the lacquer on the door has peeled off.

In response to my complaint, Mrs. María Benítez from the Central Branch informs me that Mr. Gustavo
Staffa, Purchasing Supervisor, decided that the client should move the furniture, or at least the
door, until Tienda Grande Centro to be evaluated for the failure, or that, in case it is
Large Store who picks up the furniture from my house, I must pay $50 for shipping.

Unfortunately, I have no means of transportation or the ability to move to

Large store with the furniture, it doesn't correspond for me to take it apart to
move the door.

My work schedule is quite extensive and when I get home, I have to take care of my triplets.
9 months, so it is very complicated for me to take a bus with my three.
children and the furniture to take it to the Large Store, when the failure is due to a defect of
factory which, obviously, does not appear in the first days of use of the item but rather
generates, as in this case, when the furniture is subjected to cleaning.

My online purchase decision was due to the excellent service from Tienda Grande in what
refers to delivery, and to its reputation regarding product quality and customer service.
Actually, this after-sales service I encountered today is not what I expected to receive.
from Tienda Grande.

I appreciate that the issue is being evaluated, considering that it is impossible for me to move a piece of furniture.
I am armed, and it is not appropriate for me to start dismantling the furniture to remove the door.
I hope to have your support and that you can provide me with a solution to this issue.

I await your prompt response and thank you in advance for your attention to my request.

Lic. María Disconfor Álbez

(555-2) 556-123-778

Letter of Apology

Why is it important to write an Apology Letter? To begin with, writing a letter of

this time right after having caused the "offense" or having made a mistake, can
save a relationship (personal, commercial, etc.) before the wound turns into a
scar and that the damage is irreparable.

Some tips for writing your Personal Apology Letter:

1 - Write the apology letter carefully on a piece of temporary paper. Do not write it.
on his/her computer.

2 - Express your apology at the beginning of the letter: 'I am very sorry...' or 'I want to ask you...'
apologies for...

3 - Clearly state what you did wrong near the beginning of the letter: 'I should not have
lost my patience...
lost his book...

4 - Accept responsibility for what you did and do not blame the other person: 'I must take responsibility for
I take full responsibility for what happened...

5 - Promise in your Apology Letter that you will not repeat the offense or mistake again, and ask to
the affected party should be given the opportunity to prove it.

6 - Suggest that both should meet at a restaurant in some other neutral place,
a way for you to apologize and rebuild the relationship.

Some tips for writing your Professional Apology Letter:

1 - Write the Apology Letter on your computer using a font different from Times.
New Roman or Georgia, and print it in good quality, on white paper.

2 - Utilize a formal Business Letter format.

3 - Offer your apology at the beginning of the letter, and clearly explain the problem: "For
Please accept my apologies for not being able to give you a timely response to your problem...
We apologize for any inconvenience we may have caused you...
4 - Provide explanations for why what happened happened: "Our directory has not yet...
finalized your investigation about...
The toy has been pulled from the market...

5 - Focus on what actions you are going to take to rectify the problem: "We are happy to
we can offer you a full refund...
that has requested us...

6 - Sign the apology letter by hand, with a black pen.

7 - Remember: Say that they will feel sorry as soon as your wisdom tells you. You will find that
an apology letter will not only help you to save friendships or business relationships, but it will
It can also solve a problem and prevent it from becoming a bigger one.

Example of an Apology Letter

Dear ......:

We greatly apologize for any inconvenience that our company may have caused you.
caused regarding the obtaining of the document you requested two weeks ago.

We just want to send you this brief note to apologize. We are aware that
we have caused you an inconvenience and we have decided to refund you all the money you
has been credited and charged for our services, as a sign of our understanding in this
subject.

Please accept our sincerest apologies.

We remain at your entire disposal, and we bid you farewell.

A warm greeting,

First Name Last Name

Letter to Offer Services

To be effective, a Service Offer Letter must go straight to what the potential client
needs. In addition to a powerful and appealing header, your service offer letter must
having a clear and immediate benefit for the recipient. It must make generous use of the
words "you" and "your", so that it is clear that the needs of the client are
first, and not their desire to sell you something.

Forget about promising a prize or tangible reward for the customer's time and for their
Attention. Forget about nice beginnings. Just start by explaining QHAPI: What Is There
There for Me.
Email can be extremely effective, but traditional mail continues
being the best way to reach a specific audience.

Before writing a Letter to Offer Services, of course, you must do your homework.
and acquire and analyze the lists of clients segmented by their characteristics. The letters for
offering services is a personalized form of direct marketing.

Brochures or flyers tend to be impersonal and can be discarded as junk mail.

for the majority of people. But, on the contrary, service offer letters are
addressed to the management and with the name of the potential client.

The idea is to offer services that directly address the clients' problems and their
challenges, both business-to-client and business-to-business.

To send the best Service Offer Letter, we suggest taking into account the example that
we offer you below.

Model Letter to Offer Services

Here is an interesting example of a Letter to Offer the Services of a professional, written

with the intention of awakening the interest in the recipient company to hire him:

January 16, 2008

Recipient's name
Position
Company Name
Address
City, state, country
Postal code

Dear [Recipient's Name]:

I am contacting you to present my advisory services for investors.

interested in the sector ___________, especially in the city of_____ and more than anything in the
area of _______, a market that keeps growing and attracts many high-profile entrepreneurs
purchasing power, which shortly thereafter becomes excellent customers.

As you know, in order for investments to provide a high return in the short term,
In the medium and long term, the strategic collaboration of various actors is essential. I
I am specifically responsible for creating and managing all the necessary service infrastructure for
develop the operations of __________ from start to finish, providing knowledge,
high-level contacts and extensive experience in the sector.

I offer you:
Create a work team with expert professionals (composed of freelancers and
companies) to develop investment in any area of Spain.
Search for investment opportunities.
Manage your investment.
Locate and acquire the best commercial spaces available on the market.
Negotiate projects and municipal licenses.
Manage budgets with companies.
Monitor the business.
To take care of the marketing and sales of the promotions.

My objective is to enable you to make your investment independently, without the need to place
money in another company, but in your own, whether by creating a corporation or buying another
already existing, that can operate as a promoter throughout the national territory.

It is important to highlight that you can make your investment anywhere in the country, but
especially in the city of ____. It is precisely in this city where I have good
contacts, since it is my place of residence and I know its geography, its people and
its investment potential.

You should know that one of my main characteristics is the flexibility to carry out your
business considering all its needs and requirements.

Attached you will find a detailed business proposal, which will allow you to appreciate the advantages.
and the convenience that this country currently presents for starting your business.

If you are interested in receiving more information about the services I can offer you, do not hesitate.
in communicating, we will gladly coordinate a personal or telephone interview.

Sincerely,

Name
Contact information

Congratulations Letter

A Congratulations Letter can be used instead of a card for those who

they would like to be more original, because in a letter it is possible to write something that one really is
sintendo and they are not words put by someone else. That is, the Congratulations Letter allows
send a message that is much more personal and affectionate to the recipient.

Example of a Congratulations Letter (1)

Dear Angelín:
There's still time until Christmas, but I'm writing to you now because if I wait, I'm afraid I'll forget.
And besides, because it's Sunday, it's raining, and I don't know what to do; that's why I'm sending this to you in advance.
my congratulations.

I would be very happy to see you, be with you, and go bowling. I don't have them yet, but you have to...
give them to me, Mito Mario; he said that there are some that have a clown head and they cost
expensive, but anyway, he will buy them, because he says he has money.

My sister Maruja has promised that she will give me a nice building box, one of those
wood, and so, you can make bridges and pyramids, and many other things. Angelín, tell your dad.
I'll be here, at least, for the Kings.

You could be in my house, and in my bed, there's room. I haven't seen you since the harvest, and how
you are my dearest friend, I would like to be with you for a few days at least. Say hello to your
Dear parents, send them my congratulations and receive a hug from your friend.

Ricardo.

Example of Congratulations Letter (2)

Dearest Ricardo:

I just received your letter, I read it to myself, and then I read it to mom and grandma, and mom said that
I appreciated your congratulations and that, if everything goes well, it will allow me to go to your house. Imagine that!
I am happy! I have counted and there are still ten days until Christmas, and then, still
Eight will pass before I can go.

Elto, who will come here for the festivities, will return to his village on January 3rd and will accompany me to
your house. Then we will see if there is anyone who can take care of bringing me back. I hope not
There would have been no one for a long time! That way, we could spend more time together. If they give me
the 'Mecano' will take us and we will have fun with it.

Yesterday, there was a beautiful sun here, and it seemed like we were already in spring; on the other hand,
they say it always rains in the city. It is much better to live in the countryside than in the city, a hundred
Sometimes better; if you could come here for all your life, I would be very happy. Don't eat
too much in these coming days, because if not, they will have to purge you, and when it arrives,
You will be sick. Receive many hugs from you.

Angelín.

P.S.—I forgot to congratulate you. I wish you happy holidays.

Example of a Congratulations Letter (3)

Dear Mariquita:

Easter is approaching and mom says that you should write to the people you love to
Congratulations, and I have decided to write to you. Later, I will also send you a postcard from
those bright ones, with flowers, in which it says: HAPPY EASTER, in golden letters.

My sister bought twenty and spent so much money that mom scolded her.
a lot and has said that it takes a lot of work to get ahead and that there is no need to spend the
money that way. But now that we have the cards, I will send you one to keep.
like a memory of mine.

I hope you are doing well like I am. In two years, I will have my first communion, and Julia will be there.
She will be my godmother and will give me the white dress with a veil. For Christmas, I want a dove with
sugar lumps on top. If I were rich, I would send you one, and next to it, I would put a
blonde doll, but I am poor and I can't. Goodbye, dear María; I wrote to you because
I want, and when my friends talk about their friends, I think of you.

Remember that I congratulated you during Easter; and now, I await your congratulations.

Carmen.

Letter of Congratulations

A Letter of Congratulations can be used instead of a card for those

they would like to be more original, because in a letter it is possible to write something that one really is
sintendo and they are not words put by someone else. That is, the Letter of Congratulations
allows sending a much more personal and affectionate message to the recipient.

Congratulations Letter - 1

Dear Agustn:

I have heard that your English exam went well and that the teacher is satisfied.
Congratulations on my behalf and on behalf of Teresa and Pablo. We are all pleased that you have...
I behaved well. Unfortunately, I got a four in Latin. And that even though I study.
I will do everything possible to get the declensions into my head. They dance before my eyes and
They don't want to enter my brain. How do you compose them to look good? Accept
our enthusiastic congratulations and our affectionate greetings.

Joseph

Congratulations Letter - 2

Dearly beloved:

I have read in the newspaper the beautiful poetry that you have composed, and I have learned it by heart.
All the people who have come to the house, I have shown them the newspaper with your name.
printed, and all of them have read it. Two of my classmates wanted to copy them to learn them.
from memory. I am happy to have such a valuable one, and I hug you at the same time that
I congratulate you. A hug from your niece.
Estelita

Letter of Excuse

Why is it important to write an Excuse Letter? To begin with, writing a letter of

this time just after having caused the 'offense' or having made a mistake, can
save a relationship (personal, commercial, etc.) before the wound becomes a
scar and that the damage is irreparable.

Excuse Letter - Example 1

Dear Eusebio:

After what happened this morning, I shouldn't look you in the face anymore; but despite that, I...
I write to apologize and to tell you that I won't hit you again. You shouldn't have insulted me.
in front of everyone. I didn't take the pen away, because the truth is that I found it underneath the
bank. There was no need to make such a fuss and speak poorly of me to the glassmaker's boy and
tell him that you would make me spit out my teeth.

I am not a thief, much less a rogue. Of course, as a friend, you can tell me what
You want, but at least tell me when we are alone and not in the presence of our colleagues.
I'm sorry for hurting you, and when you started to cry, I felt sad.
Forgive me.

If you come to pick me up at the tram stop tomorrow morning, it will make me very happy. We
we will embrace and be at peace. I still love you as I have always loved you.

Mario.

Excuse Letter - Example 2

Dear Mario:

It's been two days since I've been trying to meet with you to ask for your forgiveness, and it's been two
Days when I lack courage. I have behaved badly with you, to the point that I don't know how I will be able to
to convince you that what has been done was all the result of a lightness, to show off as funny.
in front of González and that friend of his, who were laughing.

You know what happens, that if someone laughs at our silly antics, we start to feel important.
and we say much more than we would like, and this is what has happened to me. It was not my
I didn't intend to mock you or make you look ridiculous because of your footage, but I don't know what got into me.
He suddenly entered; maybe that little bit of malice that we all have deep down awakened.
from the heart. Forgive me, Julio, forgive me and tell me that I have been evil, tell me what
you want, but forgive me.
I haven't had peace for two days and I always see your pained gaze scrutinizing me.
Look, as I write to you, I feel like crying and I bitterly regret my heavy joke.
And stupid. Your good and sad words have hurt me more than a slap. "Not everyone
You have said, 'they have money to dress well,' and I am not ashamed to wear clothes with the
patches that my mother puts on me constantly.

Oh, Julio! Dear Julio, how I am ashamed! I have already spoken with González and his friend. and
I have told them you are good and intelligent, and they have understood that the mistake was mine.
but what a mistake! It's almost a crime. I hope you believe in my sincerity.
regret, in the very strong desire I have to see you and to hear you say that you forgive me,
that you will still be my friend. Write to me right away, Julio, write to me and tell me where and when
we can meet.

You are deeply regretful,

Alfredo.