Questionnaire:
Survey on
   Consumer Behavior towards Packaging of FMCG Products
Dear Respondent,
You are requested to fill in the form on the basis of your perception for different packaging of FMCG
products. The information provided by you will purely be used for academic/research purpose and shall
not be used for any organization or business purpose.
Thank you for your response and time.
AGE GROUP (in years):
     a) Below 20           b) 20-30             c) 30-40            d) Above 40
GENDER:
    a) Male                b) Female
OCCUPATION:
    a) Student             b) Housewife         c) Salaried         d) Self-Employed
ANNUAL SALARY (in lacs):
    a) Below 3         b) 3-5                   c) 5-10             d) Above 10
          1) Do you prefer buying FMCG products?
      a) YES       b) NO
          2) Do you aware about different types of packaging of FMCG products?
      a) YES       b) NO
          3) Does packaging of a product influence your buying decision?
      a) YES       b) NO
          4) Which product you prefer most in case of packed product?
      a) Fast-food       b) Dairy              c) Drinking
      d) Grocery         e) Medicines          f) Toiletries
          5) What is your priority towards packaging?
      a) Protective       b) Eco-friendly      c) Attractive        d) All of the above
          6) In case of food products, why would you buy packed food over loose items?
      a) Better-quality     b) Hygiene         c) Easy to carry/use
          7) Would you switch your brand due to change in packaging ?
      a) YES       b) NO               c) Sometimes         d) Cant say
   8) Which of the following factors attracts you towards buying particular product ? (Rate)
                               Strongly   Agree     Unaffected Unlikely      Strongly
                               Agree                           Agree         Disagree
a) Material used
b) Information mentioned
c) Color
d) Shape & Size
e) Text & Graphics
f) Convenience
g) Pricing
h) Quality & Quantity
    9) What type of packaging you believe is good for packing FMCG product ?
a) Tetra-pak        b) Cardboard         c) Polypack
d) Tin can/box      e) Glass Bottles     f) PET Bottles       g) Other
   10) Which packaging type would you prefer for given product categories ?
                Tetra     Cardboard Poly            Tin      Glass      PET        Other
a) Fast-food
b) Dairy
c) Drinking
d) Grocery
e) Medicines
f) Toiletries
   11) What mainly indicates the quality & preferability of the product ?
                        Best          Good        Moderate   Poor         Very poor
a) Brand Name
b) Packaging Type
c) Pricing
d) Appearance
e) Printed Info.
f) Quality Standards
    12) What information about the product you feel essential to be available on the packaging ?
(Rank sequentially from highly important to least important ie.1-10)
a) Name              b) Type             c) Weight
d) Quality mark      e) Safety           f) Contents
g) Expiry            h) Instruction      i) Mfgs address       j)Other
    13) Are you willing to pay an extra amount for Better/Attractive Packaging ?
a) Certainly          b) Probably         c) Not sure           d) Probably Not       e) Never
   14) Comment your review/perception for different packaging of FMCG product:
   __________________________________________________
   __________________________________________________
A. Feedback for particular packaging:
   __________________________________________________
   __________________________________________________
B. Suggestions for Improvements:
   __________________________________________________
   __________________________________________________
                                        SIGNATURE OF RESPONDENT