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Celebrating Success and Failures

Celebrating both success and failures is important for organizational learning and improvement, as failures allow teams to identify ways to enhance care delivery. Embracing failures creates a culture where trying new care approaches is normalized, even if unsuccessful, as failures provide valuable lessons about what works and what doesn't. Communicating that failure is inevitable and can teach useful lessons encourages teams to creatively explore innovations without fear of consequences from missteps.

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61 views1 page

Celebrating Success and Failures

Celebrating both success and failures is important for organizational learning and improvement, as failures allow teams to identify ways to enhance care delivery. Embracing failures creates a culture where trying new care approaches is normalized, even if unsuccessful, as failures provide valuable lessons about what works and what doesn't. Communicating that failure is inevitable and can teach useful lessons encourages teams to creatively explore innovations without fear of consequences from missteps.

Uploaded by

fidodido2000
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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6. Celebrating success and failures.

Realize that celebrating failure is just as important, and often more so, than
celebrating success, Ms. Kliger suggests. "Celebrating and embracing failures lets others within the organization
know they can seek the best ways to improve care, even if every effort does not work out," she says. "Being able to
creatively try new approaches to care delivery must live within a culture that normalizes 'failures.'"

to acknowledge and communicate to their teams that failure is not just acceptable, but that it is inevitable and even
valuable for teaching lessons about people and processes. "It's [useful] to understand what works and what didn't,
because the organization documents what doesn't work so it doesn't waste time in the future," Ms. Kliger says.

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