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Effectivecommunication

This document discusses effective communication. It outlines objectives like practicing listening skills, communicating clearly and respectfully. It presents a communication equation that shows words account for only 10% of communication, while tone and body language account for 40% and 50% respectively. Key aspects of non-verbal communication that contribute to effectiveness are identified like body language, facial expressions, eye contact and posture. Constraints like legal obligations and individual differences that can disrupt communication are also addressed. The document suggests adapting to individual differences and gathering further information from links on effective communication.

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Lady AnnE
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27 views8 pages

Effectivecommunication

This document discusses effective communication. It outlines objectives like practicing listening skills, communicating clearly and respectfully. It presents a communication equation that shows words account for only 10% of communication, while tone and body language account for 40% and 50% respectively. Key aspects of non-verbal communication that contribute to effectiveness are identified like body language, facial expressions, eye contact and posture. Constraints like legal obligations and individual differences that can disrupt communication are also addressed. The document suggests adapting to individual differences and gathering further information from links on effective communication.

Uploaded by

Lady AnnE
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Effective

Communication
Objectives
o To consider verbal and non-verbal
communication methods
o To understand and practise effective
listening skills
o To communicate in clear, respectful and
non-judgemental ways
o To know when to seek advice
COMMUNICATION EQUATION

WHAT YOU WHAT YOU WORDS


HEAR SEE/FEEL 10%
40% 50%

What can you say about this equation?


How do these factors contribute o Body language and gestures
to effective communication?
o Facial expressions
o Eye contact
o Posture and stance
o Turn-taking
o Repairing breakdown
o Encouraging to continue
o Maintaining proper attitude
o Clarifying and asking questions
o Summarizing
CONSTRAINTS
IN COMMUNICATION

Legal obligations
Anti-Discrimination
Privacy laws
Code of conduct
Confidentiality
INDIVIDUAL DIFFERENCES
can also disrupt communication.

How do we adapt?
Am I the problem?
Does it concern opinions?
Is age a factor?
Is gender a factor?
What does effective
COMMUNICATION
entail then?
Gather some information you can get from the links below, and be prepared to share with
your classmates whatever ideas you will find most striking.

https://www.helpguide.org/articles/relationships-communication/effective-comm
unication.htm

https://www.skillsyouneed.com/ips/improving-communication.html

http://www.yourdictionary.com/effective-communication
END OF MESSAGE

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