Communication Skills

V . Janani
X-
Bramaputra
Roll no - 40
 INTRODUCTION
3
TYPES OF
COMMUNICATION
4
Index COMMUNICATION CYCLE
5
VISUAL AIDS
6
FINAL TIPS & TAKEAWAYS
11
 Introduction
The English word ‘communication’ is derived from the
Latin communis, which means common sense. The
word communication means sharing the same ideas. In
other words, the transmission and interaction of facts,
ideas, opinions, feelings or attitudes. Communication is
the essence of management. The basic function of
management (planning, planning, staffing, supervision
and management) cannot be done effectively without
effective communication . Communication is a two-way
process which involves transferring of information or
messages from one person or group to another. This
process goes on and includes a minimum of one sender
and receiver to pass on the messages. These messages
can either be any ideas, imagination, emotions, or
thoughts . Communication is a Latin word which means
“to share”. There are different modes of communication
available today. These include emails, chats, WhatsApp,
skype (conference calls), etc. Effective communication
makes people’s work easier and smooth.
 Types Of
Communication
Verbal Communication and Non-
CommunicationVerbal
communication: Communication occurs through
verbal, verbal or written communication that
conveys or conveys a message to others is called
oral communication. Verbal communication is the
use of language to convey information verbally or in
sign language.Verbal communication is important
because it works well. It can be helpful to support
verbal Non-verbal communication Any non-verbal
communication, spoken words, conversation and
written language ​is called.Non-verbal
communication: It occurs with signs, symbols,
colors, touches, body or facial features. Insignificant
communication is using body language, body
language and facial expressions to convey
information to others. It can be used both
intentionally and deliberately. For example, you
Visual Communication

Visual communication refers to the transmission of information,

ideas, or messages through visual elements.
These elements can include images, customize graphics, charts,
diagrams, and other visual representations. It is a
form of non-verbal communication that relies on the audience’s
visual perception to understand and interpret the intended
meaning.
The primary purpose of visual communication is to present
information in a precise, efficient, and visually appealing manner. It
is commonly used in various fields, including marketing, advertising,
user interface design, educational materials, and presentations.

5
Communication Cycle
effective delivery techniques
Effective body language enhances This is a powerful tool in public
your message, making it more speaking. It involves varying
impactful and memorable: pitch, tone, and volume to convey
o Meaningful eye contact emotion, emphasize points, and
maintain interest:
o Purposeful gestures
o Pitch variation
o Maintain good posture
o Tone inflection
o Control your expressions
o Volume control

7
navigating q&a sessions
1.Know your material in Maintaining composure during the Q&A session is
advance essential for projecting confidence and authority.
Consider the following tips for staying composed:
2.Anticipate common
questions o Stay calm
3.Rehearse your o Actively listen
responses o Pause and reflect
o Maintain eye contact

8
speaking impact
Your ability to communicate effectively will
leave a lasting impact on your audience
Effectively communicating involves not
only delivering a message but also
resonating with the experiences, values,
and emotions of those listening
speaking impact
Learn to infuse MEASUREMEN
energy into your METRIC TARGET ACTUAL
T
delivery to leave a
lasting impression Audience # of
150 120
attendance attendees
One of the goals of
effective Engagement
Minutes 60 75
communication is to duration
motivate your
Q&A interaction # of questions 10 15
audience
Positive Percentage
90 95
feedback (%)
Rate of
Percentage
information 80 85
(%)
retention
10
final tips & takeaways
o CONSISTENT REHEARSAL Seek feedback
o Strengthen your familiarity Reflect on
o REFINE DELIVERY STYLE performance
o Pacing, tone, and emphasis Explore new
techniques
o TIMING AND TRANSITIONS
Set personal goals
o Aim for seamless, professional delivery
Iterate and adapt
o PRACTICE AUDIENCE
o Enlist colleagues to listen & provide feedback

11
speaking engagement metrics

IMPACT FACTOR MEASUREMENT TARGET ACHIEVED

Audience interaction Percentage (%) 85 88

Knowledge retention Percentage (%) 75 80

Post-presentation surveys Average rating 4.2 4.5

Referral rate Percentage (%) 10 12

Collaboration
# of opportunities 8 10
opportunities
12
thank you