7 Cash Operations Jobs nearby Mysore

You will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.ResponsibilitiesManage day-to-day operations of the cafeHire and onboard new wait staff and baristasTrain employees on drinks preparation and proper use of coffee equipmentCoordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)Maintain updated records of daily, weekly and monthly revenues and expensesAdd new menu items based on seasonality and customers preferences (for example vegan coffee drinks)Advise staff on the best ways to resolve issues with clients and deliver excellent customer serviceEnsure all cafe areas are clean and tidy

Yunic Hr Solutions Hiring For Banking Accountant & cashier  An accountant and cashier job in a banking setting involves handling customer transactions, maintaining financial records, performing reconciliations, and providing customer service. Key responsibilities include processing deposits, withdrawals, and payments, ensuring accuracy in cash handling, verifying customer signatures, and balancing cash at the end of the day. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

As a Cash Management Specialist at ThoughtFocus, your role involves handling various responsibilities to ensure efficient cash management and support treasury operations. You will be expected to: - Handle margin calls, collateral management, and collateral interest calculations. - Perform cash and position reconciliations across multiple products and platforms. - Execute and monitor internal transfers to ensure timely and accurate settlements. - Collaborate with internal and external stakeholders to resolve discrepancies. - Support KYC documentation and compliance processes. - Provide assistance in FX transactions and related treasury operations. - Identify process gaps and contribute to efficiency improvements within the cash management function. To excel in this role, you should have the following qualifications and skills: - Bachelor's degree in Finance, Accounting, Economics, or a related field. - 3-4 years of relevant experience in cash management, treasury, or derivatives operations. - Strong understanding of margin models, collateral management, and reconciliations. - Knowledge of financial products such as derivatives (futures, forwards, options, swaps), FX, and related instruments. - Exposure to KYC requirements and compliance frameworks. - Strong analytical and problem-solving skills with attention to detail. - Proficiency in MS Excel and other financial tools; familiarity with treasury/settlement systems is an advantage. - Excellent communication skills and the ability to work effectively in a fast-paced environment. About the company: ThoughtFocus is dedicated to helping forward-looking companies and organizations in various sectors innovate and achieve a better future faster. With more than 3,000 employees across five countries, ThoughtFocus delivers innovative technology solutions to enable customers to deploy new capabilities faster, deliver better user experiences, and drive operating efficiencies. The company focuses on executional excellence and mitigating the risks of change. For more information, please visit the company website at www.thoughtfocus.com.,

As a Lead Specialist SCM at our Mysore plant, your role is crucial in ensuring uninterrupted material availability, timely EMS coordination, and efficient supply chain operations. Your strong ownership and hands-on execution will drive procurement execution, supplier performance, forecasting alignment, inventory control, and working capital optimization to support smooth production and scale. **Key Responsibilities:** - Manage procurement execution, including PO cycles, supplier follow-ups, delivery commitments, and communication. - Supervise team members, delegate responsibilities, drive accountability, and improve team productivity. - Maintain proficiency in warehouse operations, cycle counting, material staging, physical stock reconciliation, and JIT execution. - Hands-on experience in managing outsourced manufacturing partners with structured tracking and delivery commitments. - Convert production plans into actionable procurement priorities and follow-ups. - Track delivery performance, handle rejections, manage service levels, and escalate issues. - Control overstocking, avoid dead stock, and balance availability with cash efficiency. - Coordinate domestic transport planning, track shipments, and handle delivery documentation. - Demonstrate strong command of ERP workflows, inventory accuracy, PO tracking dashboards, and data discipline. - Anticipate risks early, raise alerts before production impact, and solve problems effectively. **Qualifications Required:** - Degree in Electronics engineering, Electrical engineering, Computer engineering, or Mechanical engineering. - 5-10 years of experience in supply chain or procurement operations within automotive, EV, EMS, or electronics manufacturing. As a Lead Specialist SCM, you will lead the SCM and Stores team, ensure uninterrupted material availability, manage EMS and job-work partners, maintain accurate inventory governance, implement supplier performance governance, align procurement activities with forecasts, oversee logistics, maintain ERP data accuracy, proactively resolve supply bottlenecks, and collaborate with cross-functional teams. Travel is required for this position. We welcome applications from all genders.,

Yunic Hr Solutions Hiring For Banking Bank Clerk A bank clerk processes customer transactions, manages cash, and handles customer inquiries, playing a key role in daily bank operations. Their duties include deposits, withdrawals, loan payments, account opening, and providing information on banking products, while also maintaining accurate records and ensuring compliance with regulations. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Branch Operations Manager A banking Branch Operations Manager oversees the daily operations of a bank branch, ensuring smooth and efficient functioning while meeting performance and customer service goals. Key responsibilities include managing and training staff, ensuring compliance with banking regulations, managing branch finances, resolving escalated customer complaints, and driving strategies to improve profitability and customer satisfaction. They are also responsible for maintaining security, managing cash and transactions, and implementing operational and digital improvements. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

As an experienced Accounts Executive with a strong background in Xero Accounting Software, your role will involve managing day-to-day financial operations, maintaining accurate records, and ensuring compliance with relevant financial regulations. - Prepare and maintain financial records, reports, and statements. - Conduct monthly and year-end closing activities. - Process GST returns, and other statutory filings using Xero. - Coordinate with internal teams and external auditors as needed. - Monitor cash flow, budgeting, and forecasting. - Ensure compliance with financial regulations and company policies. - Assist in improving financial processes and implementing best practices. - Handle ad-hoc financial tasks and reporting as required. To excel in this role, you will need: - Bachelor's degree in Accounting, Finance, or a related field. - Minimum 5 years of hands-on experience with Xero Accounting Software. - Strong knowledge of accounting principles and standards. - Excellent attention to detail and organizational skills. - Proficiency in Microsoft Excel and other accounting tools. - Strong communication and interpersonal skills. - Ability to work independently and meet deadlines. Preferred qualifications include: - Certification in Xero (e.g., Xero Advisor Certification). - Experience in handling international transactions or multi-currency accounts. - Familiarity with tax compliance specific to the UK.,

Dear Candidates we are actively hiring for Process Associate role About the Role: Were looking for a dynamic and detail-oriented Sales Operations Executive with hands-on experience in Order Management / OTC (Order-to-Cash) within an International BPO environment. You all work closely with global teams to ensure smooth order processing, stakeholder engagement, and customer satisfaction. Key Responsibilities: Manage and process orders accurately through STS / Order Management systems. Handle queries related to billing, order tracking, and issue resolution. Collaborate with internal and external stakeholders to ensure timely delivery. Maintain process compliance and documentation for audits. Support cross-functional teams for data accuracy and report generation. Required Skills & Qualifications: 13 years of experience in Order Management / OTC Background in International BPO (support or operations process) Proficiency in Excel, CRM, and order processing tools Excellent verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively Strong problem-solving and stakeholder management skills.Interested candidates please sahre updated resume to maneesh.negi@shine.com

Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies

Administrative & Field Support Marketing Material Distribution Medical Delivery Operations Cash Collection Operations Strong leadership and team management abilities. Knowledge of cash handling, reconciliations, and field operations. Ability to multitask and coordinate multiple operational streams. Strong communication, problem-solving, and analytical skills. Proficiency in MS Excel, reporting tools, and basic operational software.

You will be joining Tejovathi as a full-time Finance and Accounts Operations role based in Bengaluru. Your responsibilities will include managing daily financial operations, preparing and reviewing financial statements, ensuring compliance with accounting standards, and conducting financial analysis to support strategic decisions. Additionally, you will be maintaining accurate records, supporting audits, and enhancing financial processes for increased efficiency and accuracy. Key Responsibilities: - Independently handle accurate Commission calculation from partners and client entities - Take charge of Accurate GST calculation - Raise and submit Invoices in prescribed formats and within specified timelines - Address queries and concerns raised by the central finance team - Follow up with Partner and client entities for timely receivables - Manage expenditures, including petty cash management - Maintain detailed MIS and provide instant inputs when required - Identify opportunities for process improvement and automation - Collaborate with cross-functional teams for seamless business execution - Support implementation of new tools, systems, and workflows - Assist in monthly and annual planning, forecasting, and budgeting activities - Maintain documentation and standard operating procedures (SOPs) for recurring business processes - Review and approve settlement reconciliation reports created by the Business operations team - Own, drive, and support during off-business hours as needed Qualifications: - Bachelor's degree in Commerce or accounting or related fields - 5+ years of experience in Finance and accounts operations - Proficiency in Excel formulas is essential - Strong analytical skills with proficiency in Excel and Google Sheets - Excellent organizational, communication, and problem-solving skills Preferred Qualifications: - Experience in a startup or high-growth environment, Fintech, or BFSI is advantageous - Familiarity with process improvement methodologies - Knowledge of accounting software like Tally is an added advantage,

As a Senior Manager, International Accounting & Operations, your role will involve leading global accounting and Accounts Receivable activities from the India hub. You will oversee the full Order-to-Cash cycle and play a crucial role in ensuring accurate financial reporting, optimizing working capital, and driving process improvements as part of Foundry's global finance transformation. **Key Responsibilities:** - Lead international accounting operations, ensuring accuracy in general ledger, reconciliations, and reporting across multiple entities. - Manage global AR operations including billing, collections, credit control, and cash application, ensuring timely and accurate processing. - Oversee month-end and quarter-end close activities, reviewing AR, revenue, and related accounting entries to ensure compliance with US GAAP and local statutory requirements. - Partner with global accounting and FP&A teams to improve cash flow forecasting, reduce DSO, and optimize working capital. - Lead system and process transformation initiatives (Dynamics 365, automation tools) to integrate AR and accounting processes globally. - Collaborate with Sales, Legal, and Operations to align contract terms, resolve billing issues, and strengthen revenue recognition discipline. - Develop, document, and enforce accounting and AR policies, controls, and standard procedures across regions. - Support US GAAP and statutory audits, ensuring timely submission of reconciliations, audit schedules, and compliance documentation. - Build and mentor a high-performing India-based finance team, strengthening Foundry's offshore accounting capability. **Qualifications Required:** - Bachelor's degree in Accounting, Finance, or related field. - MBA and/or CA/ICWA preferred. In addition to the above, you should possess 12-15 years of progressive accounting and finance experience, including global close and AR leadership. Your strong technical accounting knowledge and ability to interpret and apply US GAAP in coordination with multiple international local GAAP requirements will be crucial. Moreover, hands-on experience with ERP systems (preferably Dynamics 365) and automation tools is essential. Excellent communication skills, the ability to work effectively across cultures and time zones, and high integrity, confidentiality, and professional skepticism are also important attributes for this role.,

As the Senior Accountant / Finance Operations Analyst (Offshore) at Dreams, you will play a crucial role in supporting day-to-day finance operations. Your responsibilities will include corporate accounting, budget preparation, financial reporting, audit readiness, and internal controls. Your focus will be on financial planning, budgeting, forecasting, and analysis to facilitate company growth while ensuring capital discipline. Please note that final approval and decision-making authority will remain with the onshore Finance Manager / Controller. **Key Responsibilities:** - **Financial Strategy, Planning & Analysis (Offshore Execution)** - Assist the CEO in financial planning, budgeting, forecasting, and analysis for company growth. - Support the Finance Manager / Controller in developing and executing financial strategies. - Prepare materials for board/investor reporting and business performance analysis. - **Accounting, Month-End Close & Financial Reporting** - Oversee the month-end close process and ensure accuracy in journal entries and reconciliations. - Maintain the integrity of general ledger and subledgers. - Deliver financial statements in accordance with GAAP. - **Compliance & Risk Management (Finance-Only Support)** - Ensure compliance with financial regulatory requirements and tax filings. - Enhance internal controls and maintain policies and procedures. - **Team & Process Support** - Lead and mentor the finance and accounting team within the offshore function. - Foster a culture of accountability and operational excellence. - **Cash & Treasury Management (Support Only)** - Manage cash flow, working capital, and cash runway forecasts. - Prepare analyses to support banking relationships and capital calls. **Education:** Bachelor's (Required) **Experience:** - Venture-backed SaaS, Fintech: 3 years (Required) - Accounting: 5 years (Required) - Financial planning and analysis: 5 years (Required) - Month-end close and reporting: 5 years (Required) **Shift availability:** Night Shift (Required), Overnight Shift (Required) *Note: We thank all applicants for their interest, but only those selected for an interview will be contacted.*,

Role Overview: As a Loan Servicing Specialist Operations Analyst, you will play a vital role within the Loans group. Your responsibilities will include adhering to quality and quantity SLAs, ensuring compliance with policies and guidelines, supporting the secondary trading desk, liaising with various bank departments and external contacts, completing funding within the SLA, and identifying process improvements to enhance productivity and efficiency. You will serve as the subject matter expert (SME) and first point of contact for process-related queries and clarifications, as well as the first escalation point for customer issues. Key Responsibilities: - Adhere to established QUALITY & QUANTITY SLAs consistently. - Ensure 100% compliance with process-related policies, guidelines, and controls. - Support the secondary trading desk with trade booking and settlements. - Liaise with bank departments and external contacts, including Borrowers and Trustees. - Follow up timely with agents or customers for any missing notifications. - Complete all funding within the SLA on the same day. - Serve as the SME and first internal POC for process-related queries and clarifications. - Act as the first point of escalation for process-related issues from customers. - Identify changes to processes to improve productivity and efficiency. Qualification Required: - Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. - Minimum 2 years of experience in the financial services industry with a proven track record of delivery. - Understand business financial statements, cash flow capacity, and loans across various industries. - Exhibit strong research, analytical, and comprehension skills to analyze large data sets. - Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. - Utilize effective time management and prioritization skills to achieve business objectives. - Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments.,

As a Cash Operations Manager in Bengaluru / Bangalore, your role will involve: - Taking care of entire Cash operations including Cash Indent, Withdrawals, Cash Forecasting, and CIT activities. This includes managing new Cash-ATM takeovers and ensuring smooth operations for existing cash management systems. - Managing Centralized Cash Forecasting, Indenting, Loading Schedules, Cash Trackers, Reconciliation, Reports Delivery, Daily MIS, Monthly Billing Activity, and coordinating with banks and agencies for efficient cash collection and replenishments for forecasted ATMs. - Preparing Cash Management Reports with details of shortages/overages/cash for ATMs, coordinating with franchisees for day-to-day operations, owning MIS for the respective region, and ensuring all reports are sent to internal cross-functional teams. - Ensuring low denomination availability in ATMs, optimizing transactions, reducing cash movement and loading, and managing cash shortage issues with CIT agencies. Qualifications required for this role: - Graduate or MBA with 3-5 years of experience in Cash Management. - Proficiency in planning, execution, cost management, and MS Excel. - Excellent communication skills, strong partner management abilities, and exceptional analytical skills with a problem-solving approach.,

As an Order to Cash Operations Analyst at Accenture, you will be responsible for collections processing. Your role will involve the following: - Analyzing and solving lower-complexity problems. - Interacting with peers within Accenture for updates before escalating to supervisors. - Having limited exposure to clients and/or Accenture management. - Receiving moderate level instruction on daily tasks and detailed guidance on new assignments. - Making decisions that impact your own work and potentially the work of others. - Being an individual contributor within a team with a focused scope of work. Qualifications required for this role: - Any Graduation - 3 to 5 years of experience About Accenture: Accenture is a global professional services company known for its leading capabilities in digital, cloud, and security. With expertise across more than 40 industries, Accenture offers Strategy and Consulting, Technology, and Operations services. The company is powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With a workforce of 699,000 employees serving clients in over 120 countries, Accenture embraces change to drive value and shared success for clients, employees, shareholders, partners, and communities. Visit www.accenture.com for more information. Please note that this position may require you to work in rotational shifts.,

Role Overview: As a Customer Success Operations Analyst at our company, you will play a crucial role in organizing, analyzing, and reporting customer success data to facilitate informed decision-making by the CS team. Your responsibilities will include building and maintaining performance reports, tracking pilots and churn, and ensuring the accuracy and currency of internal processes and documentation. You will collaborate closely with the Customer Success Manager, Product, Engineering, and Support teams to provide actionable insights, streamline workflows, and identify opportunities or risks, thereby contributing to the growth and evolution of our CS operation. Key Responsibilities: - Build and maintain performance reports, pilot tracking sheets, and churn analysis. - Prepare customer-facing visuals, slide decks, and internal notes based on usage data. - Track internal progress on feature requests, customer feedback loops, and follow-ups. - Maintain accurate and up-to-date documentation, such as playbooks, testing steps, and agreements. - Collaborate with Product, Engineering, and Support teams to ensure the progress of tasks and projects. - Review customer performance trends to identify opportunities, risks, and insights that inform CS strategy. Qualifications Required: - 12 years of experience in customer success operations, analytics, project support, or similar roles. - Strong organizational and project management skills to handle timelines, dependencies, and deliverables. - High attention to detail, ensuring the accuracy and reliability of reports, documentation, and processes. - Problem-solving mindset - able to independently investigate issues and take necessary actions. - Proficiency in Google Sheets or Excel, including pivot tables, formulas, and charts. - Clear written and verbal communication skills for summarizing data into actionable insights. - Comfortable using tools like Google Workspace, Notion, HubSpot, and Slack. Additional Details: All official correspondence will be conducted through our Weave branded email. Please note that we will never request you to share bank account information, cash a check, or purchase software or equipment as part of the interview or hiring process.,

As a Senior Manager, International Accounting & Operations, your role will involve leading global accounting and Accounts Receivable (AR) activities from the India hub. You will oversee various responsibilities related to financial reporting, working capital optimization, and process improvements as part of Foundrys global finance transformation. Your key responsibilities include: - Leading international accounting operations to ensure accuracy in general ledger, reconciliations, and reporting across multiple entities. - Managing global AR operations, including billing, collections, credit control, and cash application for timely and accurate processing. - Overseeing month-end and quarter-end close activities, reviewing AR, revenue, and related accounting entries to ensure compliance with US GAAP and local statutory requirements. - Partnering with global accounting and FP&A teams to enhance cash flow forecasting, reduce DSO, and optimize working capital. - Leading system and process transformation initiatives (Dynamics 365, automation tools) to integrate AR and accounting processes globally. - Collaborating with Sales, Legal, and Operations to align contract terms, resolve billing issues, and strengthen revenue recognition discipline. - Developing, documenting, and enforcing accounting and AR policies, controls, and standard procedures across regions. - Supporting US GAAP and statutory audits, ensuring timely submission of reconciliations, audit schedules, and compliance documentation. - Building and mentoring a high-performing India-based finance team to strengthen Foundrys offshore accounting capability. Qualifications required for this role include: - Bachelors degree in Accounting, Finance, or a related field. - MBA and/or CA/ICWA preferred. To be successful in this role, you should have: - 12-15 years of progressive accounting and finance experience, including global close and AR leadership. - Strong technical accounting knowledge with the ability to interpret and apply US GAAP alongside multiple international local GAAP requirements. - Proven experience in improving AR and working capital performance while ensuring accuracy. - Demonstrated ability to lead and motivate teams in India within a global matrix organization. - Hands-on experience with ERP systems, preferably Dynamics 365, and automation tools. - Excellent communication skills to work effectively across cultures and time zones. - High integrity, confidentiality, and professional skepticism. This position offers you the opportunity to make a significant impact on Foundrys global finance operations by leveraging your accounting expertise and operational leadership skills.,

As the Director of Revenue Operations (India) at our company, you will play a critical role in scaling our GTM operations globally. You will oversee the Revenue Operations teams in India, collaborating closely with Sales, Finance, Customer Success, and Supply Chain to ensure operational excellence across the revenue lifecycle. Reporting to the Sr. Director of Revenue Operations (US), you will be a core member of the global RevOps team, contributing to consistent execution, accurate data-driven insights, and strong cross-functional alignment. **Key Responsibilities:** - Lead, build and manage India-based Revenue Operations teams, fostering a culture of accountability, collaboration, and continuous improvement. - Partner with global RevOps leadership to execute revenue strategy and annual GTM planning. - Own timely execution of core RevOps processes, including forecasting, pipeline management, territory/account alignment, and quota deployment in assigned regions (EU, India, APAC). **Qualifications Required:** - **Ability to (Competencies):** - **Integrity:** Establish and maintain honest, effective relationships with all team members under GTM functions. Develop a reputation for being dependable, analytical, and trustworthy. Adapt to change comfortably. - **Innovation:** Develop new ideas and suggest new approaches to solve problems. Communicate, listen, and persuade colleagues to improve GTM efficiency and revenue growth. - **Initiative:** Work independently, under pressure, and meet deadlines. Prepare clear reports without constant management. Make important decisions in a timely manner. Learn to be flexible in different situations. - **Intelligence:** Be very productive and efficient in planning and executing work. Orchestrate multiple activities to accomplish a goal. Focus on achieving results. Recognize structural issues within organizations. - **Interaction:** Build morale and motivate the team. Seek feedback on resolving issues. Cooperate in accomplishing goals and objectives. - **Education and Professional Qualifications:** - **Required:** - Bachelor's degree in Business, Finance, Economics, Engineering, or related field. - 10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy in enterprise SaaS or hardware-enabled SaaS companies. - 5+ years of team management experience, with a proven track record of building and leading operations/data teams. - Deep knowledge of B2B enterprise GTM motions, including territory/account segmentation, pipeline management, forecasting, and renewals. - Strong experience working with global account structures and enterprise sales processes. - Demonstrated ability to partner cross-functionally with Sales, Finance, Customer Success, and Supply Chain in a global organization. - Excellent communication and stakeholder management skills, with the ability to influence across regions and levels. - Demonstrated experience with Salesforce CRM and evidence of designing and improving GTM processes. - **Preferred:** - MBA or advanced degree in a quantitative or business discipline. - Experience in a global enterprise SaaS company at scale ($100M+ ARR) or business unit of a multi-national. - Experience in establishing GTM data analytics and BI-based dashboards using data warehouse (e.g. Snowflake). - Prior experience working in a matrixed, cross-regional environment. - Exposure to Quote-to-Cash, order management, S&OP process, and/or supply chain alignment processes.,

Role Overview: As a Customer Operations Manager at Microsoft, you will be responsible for providing customer-facing licensing solutions while being a subject matter expert in Volume Licensing concepts and processes. Your role will involve offering direct transactional support for Microsoft Field sellers and customers, ensuring adherence to the Microsoft account plan, and delivering high-quality results on time. Additionally, you will have the opportunity to lead and innovate experiences for internal stakeholders and end customers, making a significant impact in a dynamic environment. Key Responsibilities: - Contracting and Order Management: - Manage the validation and execution of agreements and post-sales transactions to ensure accuracy and compliance with financial processes. - Maintain critical deal lists monthly and quarterly in alignment with sales expectations. - Billing Management: - Ensure accurate and compliant order and invoice approval and dispatch to optimize cash flow. - Manage credit approval processes for high-value credits and associated rebills. - Customer Service: - Act as the primary point of contact for operational customer service inquiries, concerns, and issues. - Oversee daily operations of the customer service team, monitoring metrics and implementing improvement strategies. - Handle escalated customer service issues and work with other departments to ensure a positive customer experience. - Operations Excellence and Process Improvement: - Drive consistency in processes, capabilities, and services to meet performance expectations. - Provide efficient operational solutions across a portfolio of accounts. - Stakeholder Management: - Utilize voice of customer frameworks to identify trends and influences across multiple customers and internal groups. Qualifications Required: - 4+ years of work experience in contracting & order management, pipeline management, & billing execution. - Expertise in contract validation, credit approval, and billing management with strong customer service skills. - Proficiency in data-driven decision-making, KPI monitoring, and operations excellence. - Bachelor's degree in business, Operations, Finance, or related field with relevant work experience. - On-site presence required a minimum of 3 days/week. Preferred Qualifications: - 2+ years of experience in customer service operations, process improvements, and managing escalations. - Familiarity with Microsoft licensing concepts, contract management, and sales lifecycle support. Kindly note that benefits and perks may vary depending on the nature of employment with Microsoft and the country of work.,