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4,886 Customer Advisor Jobs in Pune

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posted 1 month ago

Customer Support Executive

AKSHAYA ENTERPRISES
experience0 to 2 Yrs
Salary< 50,000 - 2.0 LPA
location
Pune
skills
  • voice process
  • domestic bpo
  • graduate
Job Description
We are looking for a Customer Support Executive to join our team at TAURUS BPO. The role offers 10000 - 69000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job Requirements: The minimum qualification for this role is Any Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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posted 2 months ago
experience1 to 6 Yrs
Salary2.5 - 6 LPA
location
Pune, Bangalore+1

Bangalore, Hyderabad

skills
  • customer service
  • customer support
  • csr
  • csa
Job Description
 Job description Hiring For HIGH END INTERNATIONAL Call Centres//BPOs fr Customer Support Specialist and Also fr Technical Support Specialist Role!!! Call @ 9538977401//9071318133 fr Further Discussions. Bangalore//Pune//Hyderabad Location Under Grads / Graduates Freshers also can apply US//UK Rotational Shift Off Immediate Joiners only Salary -4lpa upto 7lpa Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers. Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all call information, interactions, and steps taken in detailed records. Collaborate with team members to improve processes and ensure high customer satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Represent the company in a courteous and professional manner during all customer interactions. Skills Customer Service Communication Problem-solving Time Management Call Center Systems Data Entry Conflict Resolution Multitasking Documents Required Freshers-Aadhar card, pan card, All educational docs Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter && Payslips NO CHARGES APPLIED Call HR @ 9071318133//9538977401 Manpower.jobzee@gmail.com  Role:Customer Retention - Voice / Blended Industry Type:Call Centers// BPOs Department:Customer Service//Technical Specialist//Service Desk Employment Type:Full Time, Permanent Role Category:Voice / Blended Education UG:Any Graduate//Undergrads//PGs  
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posted 4 days ago

Customer Support Representative

JOBGONIC PRIVATE LIMITED
experience1 to 6 Yrs
Salary3.0 - 4.5 LPA
WorkRemote
location
Pune, Bangalore+6

Bangalore, Noida, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi

skills
  • bpo
  • bpo voice
  • international bpo
  • voice process
  • calling
  • international voice process
  • international call center
Job Description
Job Title: Work From Home Opportunity (BPO Experience Required) Job Description: We are looking for immediate joiners with BPO experience of 1 year and above to work from home. The job requires excellent communication skills and candidates from major metropolitan cities are preferred. Shift Details: - Fixed 10 hours shift- Week off: Saturday and Sunday Salary: - Up to 40,000 Gross / 36,920 In-hand- Final offer will depend on last drawn in-hand salary Requirements: - Immediate joiners only- BPO experience of 1 year and above- Excellent communication skills- No major gap profiles- Candidates from major metropolitan cities preferred  For more details call/ what's app on 9890111238  
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posted 1 week ago

Customer Service Executive salary upto 56k

Imaginators Try Going Beyond Hiring For customer service
experience2 to 6 Yrs
Salary2.5 - 6 LPA
location
Pune, Noida
skills
  • voice process
  • uk shift
  • international bpo
  • collection
  • us shift
  • bpo
  • customer service
  • american
Job Description
Hiring for customer service5 days workingAmit Gandhi 99108775182 rotational offProfile Customer Service(voice process)US Shiftboth side cabsLocation Pune, Noidaneed grad +2 years exp in international bpoAmit Gandhi 9910877518
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posted 1 month ago

Customer Care Executive

AKSHAYA ENTERPRISES Hiring For Taurus Bpo
experience0 to 1 Yr
Salary1.5 - 3.0 LPA
location
Pune
skills
  • customer care
  • customer service
  • customer support
Job Description
Taurus BPO  Hiring- Customer Care Executive We are hiring for Insurance Process * Freshers and Experience Candidates * Languages: English, Hindi, Marathi, Tamil, Malayalam * Day Shift Eligibility: * HSC/Undergraduate/Graduate Benefits: Fixed Salary upto 20K plus unlimited incentives Location: Pune  Interested candidates can reach out at 9108255136  
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posted 1 week ago

Technical Customer Support Executive up To 8 lakhs

Imaginators Try Going Beyond Hiring For technical process
experience1 to 5 Yrs
Salary3.5 - 8 LPA
location
Pune
skills
  • technical support
  • remote desktop
  • mcse
  • technical
  • ccna
  • printer support
  • troubleshooting
  • bca
  • b. tech
Job Description
Job Description Hiring for Technical support executive(voice process)5 days working2 rotational offUS Shiftneed graduate +1 years exp as Technical supportlocation Pune Hiring for Technical support executive(voice process)5 days working2 rotational offUS Shiftneed graduate +1 years exp as Technical supportlocation PuneAmit Gandhi9910877518
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posted 1 month ago

Customer Support Executive

HARJAI COMPUTERS PRIVATE LIMITED
HARJAI COMPUTERS PRIVATE LIMITED
experience0 to 2 Yrs
Salary< 50,000 - 3.0 LPA
location
Pune, Jaipur+1

Jaipur, Bangalore

skills
  • customer service
  • inbound process
  • customer care
  • customer support
  • domestic process
  • voice process
Job Description
Job Title:  Customer Support Executive Job type : Work from Office Location: Jaipur , Pune , Bangalore  Key Responsibilities: Engage with customers via phone, email, or chat to resolve queries and ensure satisfaction involves inbound process, voice process & domestic process Understand customer needs and provide accurate solutions or guidance Maintain records of interactions, feedback, and resolutions Go the extra mile to deliver a wow experience every time Coordinate with internal teams to ensure smooth issue resolution. What Were Looking For: Excellent communication skills in English & Hindi Comfortable with Rotational Shifts & Rotational week -offs Friendly, empathetic, and solution-oriented mindset Basic computer proficiency (email, typing, CRM tools is a plus) Quick learner with a positive attitude  Immediate Joiners only
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posted 3 weeks ago

Customer Support Representative

LAUNCHIO CONSULTING PRIVATE LIMITED
experience1 to 3 Yrs
Salary5 - 7 LPA
location
Pune, Bangalore
skills
  • inbound customer service
  • communication skills
  • international voice process
Job Description
Job Title: Customer Support Executive / RepresentativeLocation: Bangalore / Pune About the RoleWe are looking for highly motivated Customer Support Executives with prior experience in international voice processes. The ideal candidate will have excellent communication skills, a strong command of English, and the ability to deliver exceptional customer service. Key ResponsibilitiesHandle inbound and outbound calls for international customers. Resolve queries effectively while maintaining high customer satisfaction. Communicate fluently and professionally with global clients. Meet performance benchmarks in quality and productivity. Collaborate with internal teams to ensure smooth support delivery. RequirementsMinimum 1+ years of experience in an international voice process. Excellent communication skills with fluency in English (spoken & written). Strong interpersonal skills with customer-centric attitude. Ability to adapt to fast-paced environments. Immediate joiners or candidates with maximum 15 days notice period preferred. Salary Range5.0 LPA 7 LPA (based on experience and communication skills) Interview ProcessMode: Virtual Rounds: PIR (Pre-Interview Round) CRT (Communication Round Test) OPS (Operations Round)
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posted 2 months ago

Customer care Executive

Subhadra Jobs Consultancy Hiring For Bpo
experience1 to 3 Yrs
Salary< 50,000 - 2.0 LPA
WorkRemote
location
Pune, Jaipur+5

Jaipur, Bangalore, Noida, Kolkata, Mumbai City, Delhi

skills
  • customer support
  • voice
  • outbound
  • customer care
  • inbound
  • chat
Job Description
Good communication in English with Hindi Experience into BPO (1 year experience in mandatory) Graduation only 6 days working 1 day off (RO) Shift timing- 24/7 Salary- 23 CTC & 18 Take-home 3 month contact base, need excellent English and Hindi Candidates have 1 year exp. in BPO. with proper documents. Requirement: laptop i5 or i7 processor, Wi-Fi, USB headset, 8 GB Ram  
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posted 2 months ago
experience1 to 5 Yrs
Salary2.5 - 6 LPA
location
Pune, Bangalore+3

Bangalore, Noida, Hyderabad, Mumbai City

skills
  • customer handling
  • international process
  • inbound calls
  • voice process
  • communication skills
  • graduate
  • outbound calls
  • customer service customer support
  • chat support
  • undergraduate
Job Description
Job Description: We are hiring Customer Service Executives for leading MNC BPOs across Pune, Hyderabad, Mumbai, and Bangalore. This is an excellent opportunity for candidates looking to build a stable and rewarding career in the customer support domain. Key Responsibilities: Handle customer queries via calls, emails, or chat (based on process). Resolve complaints with a customer-first approach. Document all customer interactions clearly and accurately. Adhere to quality standards and process compliance. Maintain professionalism and courtesy throughout all interactions. Eligibility: Graduates / Undergraduates can apply. Excellent verbal and written communication skills. Willing to work in rotational shifts / night shifts (for international processes). Freshers encouraged; experience in BPO / Customer Service is a plus. Must be ready for immediate joining. Perks & Benefits: Fixed salary + attractive performance incentives. 5-day work week (depending on process). Cab facility (based on shift & location). Career growth and cross-process learning opportunities. Friendly work culture with international exposure. Walk-in or Apply Now Limited Openings! White Horse Manpower Consultancy Pvt. Ltd.#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road (Exit of Commercial Street), Bangalore 560051 Call/WhatsApp for Pune/Mumbai/Hyderabad/Bangalore Jobs: Contact: 9342431048/49 9972020040/50 9900777511 9620000443, 8151030036, 9008837779 810578222, 
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posted 5 days ago

Customer Support Representative

JOBGONIC PRIVATE LIMITED
experience0 to 4 Yrs
Salary2.0 - 6 LPA
location
Pune
skills
  • voice process
  • bpo
  • communication skills
  • customer service
  • international call center
  • problem solving
  • voice support
Job Description
We are currently hiring enthusiastic and customer-focused individuals for various roles in our International Voice Process division. This is a fantastic opportunity to launch or enhance your career in domains such as Insurance, Sales, Collections, Customer Retention, and Lead Generation. Whether you're a fresher or bring relevant experience, we offer a platform to grow, perform, and succeed in a fast-paced, rewarding environment. Key Responsibilities: Handle inbound and outbound international customer calls. Address customer queries and provide appropriate solutions. Drive sales or collections targets as per the role. Maintain high levels of customer satisfaction. Build rapport and maintain strong client relationships. Meet quality and performance benchmarks consistently. Eligibility Criteria: Excellent communication skills both oral and written. Freshers and experienced candidates welcome. Graduates and undergraduates may apply. Willingness to work in US and general shifts. Perks & Benefits: Competitive salary up to 5.5 LPA. Unlimited incentives based on performance. Free cab facility (both sides). Fixed weekends off (Saturday & Sunday). Opportunity to work with top international clients. Career advancement and growth opportunities. Supportive and inclusive work environment. No charges from candidates for placement.
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posted 3 weeks ago
experience2 to 5 Yrs
Salary2.5 - 5 LPA
location
Pune
skills
  • data governance
  • sap mdm
  • master data management
  • process improvement
  • erp systems
  • customer master data
  • pricing amendments
  • master data analyst pune
  • erp/crm tools
  • data maintenance
Job Description
Job Summary: We are looking for a dedicated Master Data Management / Customer Master Analyst to manage and maintain customer master records in ERP/CRM systems, ensuring data accuracy, collaborating cross-functionally, and driving process improvements.  Key Responsibilities: Create, update, and maintain customer master records in ERP/CRM systems Collaborate with Sales, Finance, and Operations to ensure timely and accurate data entry Perform regular audits and data cleansing to maintain high data quality Resolve data-related issues and respond to stakeholder inquiries Support process improvement initiatives related to master data management Document procedures and maintain detailed SOPs for customer data processes  Required Skills & Qualifications: Bachelors degree in any discipline 2 to 5 years of experience in a BPO environment (preferably in Retail / CPG / Manufacturing) Strong understanding of master data processes, amendments, pricing, licensee, pricing sheets, reports Prior customer / client facing experience Proficient in MS Office (especially Excel) Excellent attention to detail, analytical ability, and problem-solving skills Good communication skills (verbal & written)  Interested candidates can send their updated resume to or reach out via WhatsApp at 82971 31110 with the subject line Application Master Data Analyst (Pune).  
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posted 1 week ago

Customer Support Representative

JOBGONIC PRIVATE LIMITED
experience1 to 2 Yrs
Salary3.0 - 4.0 LPA
location
Pune
skills
  • international call center
  • international bpo
  • customer service
  • customer support
Job Description
Customer Support Executive Remedy / Remittance ProcessLooking for a stable international process role Were hiring Customer Support Executives for a top organization in Kalyani Nagar, Pune. Only 2 Rounds of Interview Graduate & Undergraduates both can apply 1 Year International BPO Experience Required Location: Kalyani Nagar Salary:28,950 (With Cab)33,500 (Without Cab) (Experience-based) Apply / Refer: 9172682666
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posted 2 weeks ago
experience0 to 4 Yrs
Salary3.0 - 4.5 LPA
location
Pune
skills
  • customer care
  • international call center
  • voice process
  • customer support
  • customer service
  • international bpo
Job Description
Hello Everyone. We are hiring for Customer Service ( international Voice process) Job Role : Associate, Sr. Associate Job location: Pune Salary Range : 3 to 4.5 Lpa + Variable Experience: 0-4 years with excellent communication skills Flexible to work in rotational shifts Notice period: 0- 30 days interview date : 22nd Nov 2025 interested candidates share ur resume to WhatsApp number 9963919801 or sreejar.jobsterritory@gmail.com
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posted 2 days ago
experience5 to 9 Yrs
location
Pune, Maharashtra
skills
  • Customer Service
  • Team Leadership
  • KPI Analysis
  • Conflict Resolution
  • Escalation Handling
Job Description
Role Overview: As a Customer Service Team Lead at Palmonas, you will be responsible for leading a young and dynamic customer service team. Your main goal will be to ensure exceptional customer experience by providing quick and empathetic resolutions. Additionally, you will play a key role in driving team performance through coaching, tracking, analyzing, and improving customer service KPIs. Key Responsibilities: - Lead and mentor a team of customer service executives to deliver high-quality service. - Handle escalations efficiently and provide empathetic resolutions to customer issues. - Track, analyze, and improve customer service Key Performance Indicators (KPIs) to enhance team performance. - Collaborate with retail and operations teams to ensure smooth issue resolution. - Foster a culture of accountability, empathy, and continuous learning among team members. Qualifications Required: - 4-6 years of experience in customer service, preferably in retail, jewellery, or direct-to-consumer (D2C) industries. - Previous experience in a team lead or supervisory role. - Excellent communication and conflict-resolution skills. - Ability to thrive in a fast-paced startup environment. - Passion for ensuring customer delight and problem-solving.,
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posted 6 days ago

Banking Customer Service - Non Voice

Selections HR Services Private Limited
experience2 to 6 Yrs
location
Pune, Maharashtra
skills
  • Communication
  • Stakeholder Management
  • Adaptability
  • Customer Service Excellence
  • Organizational Skills
  • ProblemSolving
Job Description
You have experience in handling customer service for a banking client with moto services like insurance, loan, mortgage, etc. Your role will involve providing customer service excellence by demonstrating strong empathy, active listening, and relationship-building skills. Your communication skills are crucial, as you must be able to communicate clearly and effectively with diverse stakeholders, both verbally and in writing. Additionally, your organizational skills will be put to the test as you prioritize tasks and manage high-volume workflows efficiently. Your problem-solving abilities will be essential in this role, as you will need to apply analytical thinking to resolve issues and identify areas for process improvement. Stakeholder management is another key aspect of the job, requiring you to effectively manage expectations and build trust with clients and colleagues. Finally, your adaptability will be challenged as you must be able to work under pressure and quickly adapt to changing priorities in a fast-paced environment.,
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posted 4 weeks ago

Customer Relationship Manager

BHA FOODS PRIVATE LIMITED
experience3 to 8 Yrs
Salary4.5 - 10 LPA
location
Pune, Navi Mumbai+8

Navi Mumbai, Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi

skills
  • team management
  • workforce management
  • coordination
  • customer service
  • collaboration
  • business process outsourcing
  • team
Job Description
We are looking for a Customer Relationship Manager (CRM) to manage and grow our client relationships. You will be the main point of contact for clients, ensuring satisfaction, loyalty, and repeat business. You will work closely with sales and marketing teams to understand client needs, resolve issues, and identify opportunities for upselling. Key Responsibilities: Build and maintain strong relationships with clients. Address client queries and resolve issues promptly. Identify opportunities to upsell or cross-sell products. Collaborate with internal teams to meet client needs. Monitor client feedback and suggest improvements. Qualifications: Bachelors degree in Business, Marketing, or related field. 3+ years of experience in CRM, account management, or sales. Good communication and problem-solving skills. Proficiency in CRM tools (Salesforce, HubSpot, etc.). Customer-focused and proactive. Employment Type: Full-Time/Permanent 
posted 4 weeks ago

Customer Service Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience13 to 22 Yrs
location
Pune, Surat+17

Surat, Oman, Lakhisarai, Qatar, Saudi Arabia, Kuwait, Chennai, United Arab Emirates, Hyderabad, West Kameng, Kolkata, Mumbai City, Jordan, Ghana, Kenya, Delhi, Ambala, Indonesia

skills
  • budgeting
  • leadership
  • problem
  • management
  • communication
  • time
  • solving
  • organizational
  • skills
Job Description
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities
posted 4 weeks ago

Customer Service Representative

BHA FOODS PRIVATE LIMITED
experience3 to 8 Yrs
Salary4.5 - 10 LPA
location
Pune, Thane+8

Thane, Bangalore, Madurai, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Coimbatore

skills
  • communication skills
  • operation monitoring
  • problem solving
  • customer service
Job Description
We are looking for a Customer Service Representative to join our team. The ideal candidate should be friendly, patient, and able to communicate clearly with customers. You will be responsible for answering questions, solving problems, and ensuring that every customer has a positive experience with our company. Responsibilities: Handle customer calls, emails, and chats in a polite and professional manner. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints quickly and effectively. Keep records of customer interactions and update information in the system. Work with other departments to solve customer problems when needed. Follow up with customers to ensure their concerns are fully resolved. Meet daily and weekly targets for response time and customer satisfaction. Requirements: High school diploma or equivalent (Bachelors degree preferred). Good communication and listening skills. Basic computer knowledge and ability to use email, chat, and CRM tools. Ability to stay calm and professional under pressure. Positive attitude and willingness to learn. Previous customer service experience is an advantage, but not required. Key Skills: Customer Service, Communication Skills, Problem Solving, Email Support, Chat Support, Time Management, Teamwork
posted 2 weeks ago

Customer Support Specialist

HTI MANPOWER OUTSOURSING SERVICES PRIVATE LIMITED
experience0 to 2 Yrs
Salary< 50,000 - 2.0 LPA
location
Pune
skills
  • domestic process
  • voice process
  • customer support
  • communication skills
  • customer handling
  • ug
  • english language
  • graduates
  • freshers
Job Description
We are hiring Customer Support Associates for our Domestic Voice Process in Pune. This is an excellent opportunity for fresh graduates to kickstart their career in customer service with competitive compensation and employee benefits. Position Details: Role: Customer Support Associate (Domestic Voice Process)Location: PuneSalary: 18,000 in-hand per month + One-way cab facilityEmployment Type: Full-timeExperience: Freshers welcome! Key Responsibilities: Handle inbound and outbound customer calls professionally and courteously Respond to customer inquiries and resolve issues efficiently via voice support Provide accurate information about products and services to customers Document customer interactions and maintain detailed records in the system Ensure high levels of customer satisfaction through effective problem-solving Collaborate with team members and escalate complex issues when necessary Meet performance metrics and quality standards consistently Eligibility Criteria: Education: Any UG degree or pursuing graduation (all streams eligible) Communication: Excellent English communication skills (verbal and written) Experience: Freshers are encouraged to apply Skills: Good listening skills, customer-focused attitude, and willingness to learn Technical: Basic computer knowledge and proficiency in MS Office What We Offer: Competitive in-hand salary of 18,000 per month One-way cab facility for comfortable commuting Comprehensive training and skill development programs Career growth opportunities in customer service domain Supportive team environment  
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