966 Customer Associate Jobs in Coimbatore

Position - Sales Executive Reporting - Area Sales Manager/ Regional Sales Manager/ Zonal Sales Manager    Qualification & experience - B.tech/Any Graduation. With at least 1 year of sales Experience in Industrial sales.  Roles & Responsibilities - Business Revenue Generation- Chasing Business Targets for the Area. Calling and visiting customers making technical presentations, showing samples and building relationship. Planning daily sales schedule and systematically achieving Key Responsibility Area pertaining to ,Sales Targets, Payment Recovery, New Business Acquisition and Customer Satisfaction milestones. Managing or coordinating with. Monitor and timely reporting of competitor. Supporting Area Sales Manager/ Regional Sales Manager/ Zonal Sales Manager for dispatch related queries by coordinating with Head Office. Process Compliance & Reporting- Daily reporting and sales force update. Being part of reviews and sales related discussions. Timely coordination with Head Office for quotations etc. Following internal policies and processes in a timely manner- expense reimbursement, discipline, etc Team Work & Collaboration. Supporting team in the zone- be it technical/ price/ data etc. Maintaining zero communication breakdown with other team members especially, supply chain and dispatch. Provide technical assistance and problem solving for the team related to product sales. Maintain good team work spirit to help others in the team, develop rapport and relationships with teams in other regions in the zone. Learning & development: Attending skill building workshops as mandated by the organization and achieving expected score.  

You will be responsible for leading day-to-day and long-term customer experience strategy on key accounts. Your role involves owning the customer and user journey across various marketing channels for clients, utilizing research and data insights to enhance marketing effectiveness. You will drive digital innovation, transforming complex information into compelling stories and brand interactions. **Key Responsibilities:** - Produce high-quality solutions that deliver brand value and business growth for clients. - Define, explore, and track interactions between customers and the brand throughout the customer lifecycle. - Optimize interactions using customer data to foster loyalty for brands. - Act as the main point of contact for client and internal team queries regarding customer experience and loyalty. - Champion experience innovation by creating a positive team environment and supporting innovative lead ideas. - Assist in managing and developing the junior team under Strategy Leadership. - Deliver thought leadership in CX and CRM planning. **Qualifications Required:** - 4-6 years of experience in digital agencies as a CX, UX, Data, or CRM planner, or in digital product development as a Product, Customer, or Loyalty Manager. - Experience in developing complex customer journeys or loyalty programs. - Proven track record of successfully delivering strategic transformation work with demonstrated results. The company is focused on achieving the best results for clients and emphasizes having a team that can build and manage systems efficiently rather than solely relying on increasing headcount. As part of a small but rapidly growing team, this role offers a great opportunity for the right candidate to make a significant impact and grow within the organization.,

As a potential candidate at Concentrix, you will be part of a dynamic team handling voice, chat, and technical support roles for esteemed client projects like Microsoft, Logitech, Harman, Lenovo, Tesco, and Walmart. Your salary will range from 3.0 LPA to 4.5 LPA, and 01 year of experience is required (Freshers are also eligible). The work location will be at Bangalore Manyata Tech Park or Divyasree Chambers. Key Responsibilities: - Provide support for multiple premium international clients - Receive end-to-end interview guidance and pre-training before client interviews Qualifications Required: - Excellent communication skills - Willingness to work in rotational shifts and adapt to varying client processes If you are looking for immediate job opportunities, Concentrix offers immediate joining and closure opportunities, but keep in mind that there are limited slots available. Join us to be part of a supportive work environment where you can grow and excel in your career.,

As a Team Lead for Customer Relationship Executives in the pre-sales process, your role involves leading, mentoring, and supervising a team to drive customer engagement initiatives and enhance lead conversion. You will be responsible for monitoring team performance, conducting coaching sessions, and supporting skill development. Additionally, you will coordinate with sales and marketing teams to align pre-sales strategies, track team KPIs, and prepare performance reports. Handling escalations, ensuring compliance with company policies and real estate regulations, as well as participating in recruitment and training new team members are also key responsibilities. Key Responsibilities: - Lead, mentor, and supervise a team of Customer Relationship Executives in the pre-sales process. - Monitor team performance, conduct regular coaching, and support skill development. - Coordinate with sales and marketing teams to align pre-sales strategies and lead management. - Drive customer engagement initiatives to enhance lead conversion and customer satisfaction. - Track and analyze team KPIs and prepare performance reports. - Ensure compliance with company policies and real estate regulations. - Handle escalations and complex customer queries effectively. - Participate in recruitment and training of new team members. Required Qualifications & Skills: - Bachelors degree or equivalent experience in Business, Marketing, or Real Estate. - 3-5 years of experience in pre-sales or customer relationship roles within real estate, with at least 1 year in a team lead or supervisory capacity. - Strong leadership, communication, and interpersonal skills. - Familiarity with CRM tools and sales processes. - Ability to motivate and manage a team towards targets. - Problem-solving mindset and customer-focused approach. This role offers benefits such as health insurance, paid sick time, and Provident Fund. The work schedule includes day shift, fixed shift, and morning shift. In addition to a performance bonus, there is also a yearly bonus. Fluency in English is preferred for this position. The work location is in person. In case of any queries or to apply, you can speak with the employer at +91 9751110296. The application deadline for this opportunity is 18/06/2025.,

As an ideal candidate for this position, you will be proficient in overseeing the entire order process from initiation to fulfilment. You will have the ability to track inventory levels effectively to ensure timely order fulfilment and prevent stock-outs. Experience with Customer Relationship Management (CRM) software is crucial for managing customer orders and inquiries efficiently. Your effective communication skills will be essential for liaising with customers and internal teams to ensure smooth order processing. You should be capable of managing multiple orders simultaneously and prioritising them based on urgency and customer requirements. Your problem-solving skills will enable you to identify and resolve issues related to orders, such as delays, discrepancies, or product availability. **Experience:** - Previous experience in supply chain will be an added advantage **Benefits:** - Health insurance - Provident Fund The company offers a Full-time, Permanent position suitable for Fresher candidates. You will work in a Day shift schedule at the in-person work location. Additionally, you will be eligible for a yearly bonus. The preferred language of communication is English. If you have any further questions regarding the job or wish to apply, please contact the employer at +91 9786655510.,

Job Description: As a Customer Support Manager, you will be responsible for leading the support team to deliver exceptional customer service. Your main role will involve managing day-to-day operations, enhancing customer experience, and driving continuous improvement. Key Responsibilities: - Lead and manage the customer support team to deliver high-quality service. - Monitor team performance and implement process improvements. - Handle escalated customer issues and ensure prompt resolution. - Develop and maintain customer service policies and procedures. - Collaborate with cross-functional teams to improve customer satisfaction. - Train, coach, and motivate team members for performance excellence. Qualifications Required: - Bachelors degree or equivalent experience. - Proven experience in customer support or similar role. - Strong leadership, problem-solving, and communication skills. - Ability to manage multiple priorities in a fast-paced environment.,

As a Customer Support Executive in Coimbatore, your role involves addressing customer issues and resolving them efficiently. You will interact with customers through various channels such as phone and email, ensuring prompt resolution of all valid concerns. Your responsibilities will include: - Possessing excellent product knowledge to provide enhanced customer support - Ability to meet deadlines and prioritize tasks effectively - Competency in Microsoft applications like Word, Excel, and Outlook - Updating, implementing, and maintaining procedures - Documenting and communicating the outcomes of your efforts - Conducting meetings and presentations to share ideas and findings - Prioritizing initiatives based on business needs and requirements - Collaborating closely with clients, technicians, and managerial staff Qualifications Required: - Any degree related to Computer Science/IT - Proficiency in Hindi, Tamil, and English languages Feel free to omit any additional details about the company if not present in the provided job description.,

As a Healthcare Associate in the US Healthcare Voice Process team, you will be responsible for handling inbound and outbound calls related to healthcare services, insurance verification, and patient information. Your role will involve verifying patient eligibility, benefits, and insurance coverage details with accuracy, assisting patients, providers, and insurance representatives in resolving queries, and documenting call details accurately in the system. You will need to maintain quality and productivity targets, ensure compliance with HIPAA and company confidentiality policies, and work collaboratively with internal teams to ensure client satisfaction. Key Responsibilities: - Handle inbound and outbound calls related to healthcare services, insurance verification, and patient information. - Verify patient eligibility, benefits, and insurance coverage details with accuracy. - Assist patients, providers, and insurance representatives in resolving queries or discrepancies. - Document call details accurately in the system and follow up on unresolved cases. - Maintain quality and productivity targets as per business standards. - Ensure compliance with HIPAA and company confidentiality policies. - Work collaboratively with internal teams to ensure smooth process flow and client satisfaction. Required Skills and Qualifications: - Any graduate or diploma holder (non-technical or life science background preferred). - Excellent English communication skills both verbal and written. - Willingness to work in US night shifts. - Good listening and problem-solving skills. - Basic knowledge of US healthcare processes such as claims, insurance, RCM, or patient support (preferred but not mandatory). - Ability to handle high call volumes with a professional attitude. Preferred Qualifications: - Prior experience in US Healthcare Voice Process / AR Calling / Medical Billing / Insurance Verification. - Familiarity with healthcare terminologies and EHR systems. In addition to the job role, the company offers attractive salary with performance-based incentives, night shift allowance, cab facility (as per company policy), on-job training, growth opportunities, supportive work culture with regular performance feedback, flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. Please Note: This is a full-time, permanent position suitable for freshers. The work location is in person. As a Healthcare Associate in the US Healthcare Voice Process team, you will be responsible for handling inbound and outbound calls related to healthcare services, insurance verification, and patient information. Your role will involve verifying patient eligibility, benefits, and insurance coverage details with accuracy, assisting patients, providers, and insurance representatives in resolving queries, and documenting call details accurately in the system. You will need to maintain quality and productivity targets, ensure compliance with HIPAA and company confidentiality policies, and work collaboratively with internal teams to ensure client satisfaction. Key Responsibilities: - Handle inbound and outbound calls related to healthcare services, insurance verification, and patient information. - Verify patient eligibility, benefits, and insurance coverage details with accuracy. - Assist patients, providers, and insurance representatives in resolving queries or discrepancies. - Document call details accurately in the system and follow up on unresolved cases. - Maintain quality and productivity targets as per business standards. - Ensure compliance with HIPAA and company confidentiality policies. - Work collaboratively with internal teams to ensure smooth process flow and client satisfaction. Required Skills and Qualifications: - Any graduate or diploma holder (non-technical or life science background preferred). - Excellent English communication skills both verbal and written. - Willingness to work in US night shifts. - Good listening and problem-solving skills. - Basic knowledge of US healthcare processes such as claims, insurance, RCM, or patient support (preferred but not mandatory). - Ability to handle high call volumes with a professional attitude. Preferred Qualifications: - Prior experience in US Healthcare Voice Process / AR Calling / Medical Billing / Insurance Verification. - Familiarity with healthcare terminologies and EHR systems. In addition to the job role, the company offers attractive salary with performance-based incentives, night shift allowance, cab facility (as per company policy), on-job training, growth opportunities, supportive work culture with regular performance feedback, flexible schedule, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund. Please Note: This is a full-time, permanent position suitable for freshers. The work location is in person.

Role Overview: As a Customer Support Representative at Rently, your primary responsibility will be to provide excellent customer service to all Rently users through voice support. You should be comfortable handling customer support requests and possess excellent verbal communication skills. Experience in international voice support is considered a bonus. This position offers growth opportunities within a US-based company. Key Responsibilities: - Responding to support requests through voice mediums - Upholding high-quality standards for customer experience - Making real-time decisions to address customer needs - Escalating high-level requests to appropriate internal channels Qualifications Required: - Strong verbal communication skills - Experience in customer support, preferably in voice support - Ability to work US hours, including night shifts and weekends Additional Details: Rently is an ISO-certified company that prioritizes security. All individuals associated with Rently are expected to maintain these security standards. What we offer: - A fully empowered, engaging, and innovative work environment - Accelerated career growth path and competitive compensation with statutory benefits Benefits: - Health insurance - Paid time off - Provident Fund Work Location: In person Job Type: Full-time,

You will be overseeing the Sales Coordination team at MEF Tech Support Private Limited in Coimbatore, India. Your role is crucial in ensuring smooth order processing, maintaining high-quality customer service, and fostering collaboration across MEF's international operations. - Lead, supervise, and mentor the Sales Coordination team to ensure timely and accurate processing of customer orders and inquiries through SAP and Oracle ERP. - Manage day-to-day operations to uphold exceptional customer service standards and efficient order-to-cash processes. - Serve as the ERP subject matter expert, supporting process improvements, troubleshooting issues, and guiding team members on system best practices. - Handle escalated customer concerns professionally, collaborating with cross-functional departments to implement effective solutions. - Track service metrics, analyze performance data, and recommend actionable improvements in accuracy, efficiency, and service quality. - Foster a collaborative and positive team culture by providing ongoing coaching and training to drive high performance and professional development. Qualifications: - Proven experience leading Customer Service, Sales Support, or Sales Coordination teams, preferably in a marine supply, trading, logistics, or B2B environment. - Strong working knowledge of SAP and Oracle ERP platforms. - Excellent communication, organizational, and problem-solving skills. - Ability to interpret customer service KPIs, identify gaps, and implement process enhancements. - Bachelor's degree in Business Administration, Operations, or a related field; equivalent experience is also considered. - Strong leadership qualities with the ability to motivate, coach, and develop team members. In addition to a competitive salary with performance-based incentives, at MEF Tech Support Private Limited, you will have opportunities for continuous learning, including ERP system training. You will be part of a collaborative, multicultural work environment connected with MEF's global offices, with clear career progression pathways within the organization. If you are eligible and have at least 4 years of experience in customer support, are based in Coimbatore, Tamil Nadu, and can work in person, we encourage you to apply by the application deadline of 20/11/2025.,

As a Logistics Operations Executive, your role involves coordinating effectively between drivers and customers by providing timely and accurate updates on truck status. You will be responsible for maintaining transparency and seamless collaboration within the operations team. During peak shipment days, it is crucial for you to stay attentive and proactive to handle time-sensitive tasks. Additionally, you may need to visit customer locations for LR (Lorry Receipt) preparation, document pickup, or bill submission. It is expected that you take full ownership of your assigned responsibilities and ensure that commitments are met without the need for follow-up. Key Responsibilities: - Coordinate effectively between drivers and customers - Maintain transparency and collaboration within the operations team - Handle time-sensitive tasks during peak shipment days - Visit customer locations for LR preparation, document pickup, or bill submission - Take full ownership of assigned responsibilities Qualifications Required: - Educational Qualification: Any relevant degree will be considered - Strong communication skills in Tamil are required; basic proficiency in English is sufficient - Basic spoken Hindi is required for managing Pan-India logistics operations - Understanding of logistics operations, particularly vehicle tracking and documentation - Strong sense of accountability and attention to detail - Ability to work under pressure during peak times - Willingness to take initiative and support the team as needed You will be working in Thottipalayam Pirivu / Neelambur, Coimbatore on a Full-time, Permanent basis. The job type is listed as Fresher with 0-2 years of experience. Please note that the benefits include health insurance and Provident Fund. The work location will be in person.,

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Yunic Hr Solutions Hiring For Banking Operations Executive An Operations Executive in a bank is a mid-level role responsible for overseeing and improving daily banking operations and internal processes. Key duties include processing transactions, ensuring compliance with regulations, managing staff, and coordinating with other departments to enhance efficiency and support the bank's strategic goals. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

We are looking for a Customer Service Representative to join our team. The ideal candidate should be friendly, patient, and able to communicate clearly with customers. You will be responsible for answering questions, solving problems, and ensuring that every customer has a positive experience with our company. Responsibilities: Handle customer calls, emails, and chats in a polite and professional manner. Provide accurate information about products, services, and company policies. Resolve customer issues and complaints quickly and effectively. Keep records of customer interactions and update information in the system. Work with other departments to solve customer problems when needed. Follow up with customers to ensure their concerns are fully resolved. Meet daily and weekly targets for response time and customer satisfaction. Requirements: High school diploma or equivalent (Bachelors degree preferred). Good communication and listening skills. Basic computer knowledge and ability to use email, chat, and CRM tools. Ability to stay calm and professional under pressure. Positive attitude and willingness to learn. Previous customer service experience is an advantage, but not required. Key Skills: Customer Service, Communication Skills, Problem Solving, Email Support, Chat Support, Time Management, Teamwork

Job Description:We are looking for a Process Associate to handle customer calls for a US-based process. The candidate should have excellent communication skills and the ability to resolve customer queries efficiently. This is a voice-based process requiring candidates to work in US shift timings. Key Responsibilities: Attend inbound/outbound customer calls from US clients. Provide accurate information and resolve customer queries efficiently. Document all call information according to standard operating procedures. Maintain a high level of customer satisfaction. Follow communication scripts when handling different topics. Escalate unresolved issues to the appropriate departments. Requirements: Excellent verbal communication skills in English. Willingness to work during US shift timings (Night Shift - IST). Minimum qualification: 12th pass / Any graduate. Freshers and experienced candidates can apply. Good listening skills and problem-solving abilities. Prior BPO or voice process experience is a plus.  

We are looking for a fresher or an experienced Data Entry Operator, Computer Operator, Back Office Executive, Typist The ideal candidate should have excellent interpersonal and communication skills Position- Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From Home Job Type: Part Time or Full Time Salary: Rs.15000 to Rs.30000 Job Location: This work can be done from any location in India Freshers and Experienced both can apply for this jobs.  For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in WhatsApp Number- 8O 52 8495 55 After sending message, with in 2 minutes you will received full details Must have: Computer or laptop and Typing Skills

A2 Enterprises JOB Description :-* Candidate should attend the calls over the phone and should be attending the social media queries.* Candidate should call the customer and solve their queries and quote the prices.* Candidate should attend the walk-in customers and proactive to achieve their targets.* Candidate should communicate with customers in well respective manner and encourage them to buy our product.

Role Overview: You will be a Client Success Executive working full-time onsite at VMax Wellness's Coimbatore office. Your main responsibility will be to ensure the satisfaction and retention of clients by providing exceptional service, managing escalations, and identifying opportunities for improvement. Your role will require strong communication, listening, and problem-solving skills, as well as the ability to collaborate with internal teams to support client needs effectively. Key Responsibilities: - Build and maintain strong relationships with clients to prioritize their needs and satisfaction. - Handle and resolve escalated client issues promptly and effectively to ensure client satisfaction. - Identify opportunities for improvement within services and proactively implement changes. - Ensure all service level agreements are met to maintain high standards of service delivery. - Work closely with internal teams to ensure seamless support and service delivery to clients. - Regularly report on client satisfaction, retention rates, and areas of concern or opportunity. Qualifications and Skills: - Bachelor's degree in business administration, management, or a related field (optional) - 2 to 3 years of experience in client success, customer service, or a similar role in the B2C sector. - Excellent communication and interpersonal skills. - Strong problem-solving and decision-making abilities. - Proficiency in MS Office and client relationship management tools. - Experience in the fitness and wellness industry is a plus.,

You will be responsible for leading and supervising the Sales Coordination team to ensure timely and accurate processing of customer orders and inquiries through SAP and Oracle ERP. Your role will involve managing day-to-day operations to maintain exceptional customer service standards and efficient order-to-cash processes. As the ERP subject matter expert, you will support process improvements, troubleshoot issues, and guide team members on system best practices. Handling escalated customer concerns with professionalism and coordinating with cross-functional departments to implement effective solutions will also be part of your responsibilities. Additionally, you will track service metrics, analyze performance data, and recommend actionable improvements in accuracy, efficiency, and service quality. Your role will also involve fostering a collaborative and positive team culture by providing ongoing coaching and training to drive high performance and professional development. - Lead, supervise, and mentor the Sales Coordination team - Manage day-to-day operations for exceptional customer service - Serve as the ERP subject matter expert - Handle escalated customer concerns with professionalism - Track service metrics and recommend improvements - Foster a collaborative team culture - Proven experience leading Customer Service, Sales Support, or Sales Coordination teams - Strong working knowledge of SAP and Oracle ERP platforms - Excellent communication, organizational, and problem-solving skills - Ability to interpret customer service KPIs and implement process enhancements - Bachelors degree in Business Administration, Operations, or related field - Strong leadership qualities with the ability to motivate and develop team members MEF Tech Support Private Limited offers a competitive salary with performance-based incentives, opportunities for continuous learning including ERP system training, a collaborative multicultural work environment connected with MEFs global offices, and clear career progression pathways within the organization. (Note: No additional details of the company were mentioned in the provided job description),

You are being hired for multiple support roles under premium international clients such as Microsoft, Logitech, Harman, Lenovo, Tesco, and Walmart. You will receive end-to-end interview guidance and pre-training before attending the actual client interview. Immediate joining and closure opportunities are available, so candidates with excellent communication skills who are eligible for freshers with at least 1 year of experience can apply. Rotational shifts and work flexibility as per client process will be required. Limited slots are available for immediate placement. You are being hired for multiple support roles under premium international clients such as Microsoft, Logitech, Harman, Lenovo, Tesco, and Walmart. You will receive end-to-end interview guidance and pre-training before attending the actual client interview. Immediate joining and closure opportunities are available, so candidates with excellent communication skills who are eligible for freshers with at least 1 year of experience can apply. Rotational shifts and work flexibility as per client process will be required. Limited slots are available for immediate placement.