customer-service-jobs-in-nashik, Nashik

199 Customer Service Jobs in Nashik

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posted 2 months ago
experience1 to 5 Yrs
location
Nashik, Maharashtra
skills
  • Lead Generation
  • Customer Engagement
  • Sales Process
  • Collaboration
  • Market Research
  • Strong English communication skills
  • CRM Reporting
  • Software Knowledge
Job Description
As an Inside Sales Representative at eMsys Solutions Pvt Ltd., you will play a crucial role in generating leads, engaging with potential customers, and closing sales through various communication channels such as calls, emails, and virtual meetings. Your responsibilities will include maintaining customer relationships, managing sales records, and collaborating with the marketing and sales teams to achieve targets. Your strong English and communication skills will be essential in this role. Key Responsibilities: - Strong English & communication skills - Lead Generation - Customer Engagement - Sales Process - CRM & Reporting - Collaboration - Market Research Qualifications Required: - 1+ years of experience in a similar role - MBA in Marketing - Software Knowledge Join eMsys Solutions Pvt Ltd. to be a part of a company that specializes in innovative IT solutions and software application development. With a focus on delivering customized solutions to clients, you will have the opportunity to contribute to converting business ideas into well-defined solutions.,
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posted 4 days ago

Sr. Sales manager

Touchwood Bliss
experience5 to 9 Yrs
location
Nashik, Maharashtra
skills
  • B2B sales
  • Marketing
  • Technology solutions
  • Sales strategies
  • Market analysis
  • Negotiation skills
  • Business development
  • Customer service orientation
  • Communication skills
  • CRM tools
  • Leadership qualities
Job Description
As a Senior Sales Manager at our company, your role is crucial in leading a dynamic sales team, driving business growth across diverse markets, and ensuring revenue targets are met or exceeded. Your expertise in B2B sales, marketing, and technology solutions will be instrumental in expanding our market presence and fostering lasting customer partnerships. **Key Responsibilities:** - Lead and manage a team of sales professionals, providing coaching, motivation, and strategic guidance to achieve ambitious sales goals - Develop and implement comprehensive sales strategies aligned with company objectives, focusing on outside sales channels and new business development - Cultivate and maintain strong relationships with key clients, understanding their needs to deliver tailored solutions that foster loyalty - Drive business growth through proactive prospecting, networking, and leveraging marketing initiatives to generate leads - Oversee the entire sales cycle - from initial outreach and negotiation to closing deals - ensuring a seamless customer experience - Utilize CRM tools such as Salesforce to track sales activities, analyze performance metrics, and identify opportunities for improvement - Collaborate with marketing teams to develop targeted campaigns that enhance brand visibility and support sales efforts - Conduct market analysis to stay ahead of industry trends, competitors, and emerging opportunities in technology and B2B sectors **Qualifications Required:** - Proven experience in outside sales, with a strong track record of exceeding targets in B2B environments - Demonstrated management skills with the ability to lead, motivate, and develop a high-performing sales team - Expertise in technology or technical sales with an understanding of complex product solutions - Proficiency in Salesforce or similar CRM platforms for effective account management and analysis - Excellent negotiation skills coupled with strategic business development capabilities - Strong analytical skills to assess market data, customer needs, and sales performance metrics - Exceptional customer service orientation with the ability to build long-term client relationships - Effective leadership qualities combined with excellent communication skills to influence stakeholders at all levels Join our innovative team as a Senior Sales Manager and be part of delivering exceptional solutions while advancing your career. We are looking for energetic leaders who are passionate about growth, customer success, and making a measurable difference in our industry!,
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posted 2 months ago

Customer Relations Manager

Window Expert Industries Pvt Ltd
experience2 to 6 Yrs
location
Nashik, Maharashtra
skills
  • Interpersonal skills
  • Excellent communication
  • Customer service experience
  • Problemsolving skills
  • Knowledge of window
  • door industry
  • Experience with CRM software
Job Description
As a Customer Relations Manager at Window Expert Industries Pvt Ltd, your role will involve managing customer relationships, handling inquiries and concerns, ensuring customer satisfaction, and providing support to the sales and marketing team. You will be expected to utilize your excellent communication and interpersonal skills along with your customer service experience and problem-solving abilities to excel in this role. Additionally, your ability to work independently, knowledge of the window and door industry (a plus), experience with CRM software, and a Bachelor's degree in Business Administration or a related field will contribute to your success in this position. Key Responsibilities: - Manage customer relationships effectively - Handle customer inquiries and concerns promptly - Ensure high levels of customer satisfaction - Provide support to the sales and marketing team Qualifications Required: - Excellent communication and interpersonal skills - Customer service experience and strong problem-solving skills - Ability to work independently - Knowledge of the window and door industry is a plus - Experience with CRM software - Bachelor's degree in Business Administration or related field Window Expert Industries Pvt Ltd is a leading manufacturer of pre-engineered aluminum and uPVC windows and doors, known for delivering superior craftsmanship, innovation, and durability. Since its establishment in 2004, the company has expanded its global reach by offering premium-quality solutions for homes, offices, and commercial spaces. With a commitment to excellence, Window Expert Industries Pvt Ltd continues to set new industry benchmarks in precision engineering and sustainability.,
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posted 2 days ago

Logistics sales and marketing

HBR Logistics pvt. ltd.
experience2 to 6 Yrs
location
Nashik, Maharashtra
skills
  • Strong Communication skills
  • Proven Analytical Skills
  • Customer Service expertise
  • Experience in Supply Chain Management
  • Familiarity with Export processes
  • Goaloriented
  • Proficiency in MS Office
Job Description
Role Overview: You will be a full-time on-site Logistics Sales and Marketing professional based in Nashik. Your main responsibilities will include identifying and acquiring new clients, maintaining relationships with existing customers, and developing innovative strategies to expand sales channels. It is crucial to effectively communicate with clients, analyze market trends, create marketing campaigns, and collaborate with the supply chain team to meet customer needs. Your focus will be on achieving sales targets and providing exceptional customer service. Key Responsibilities: - Interact with clients and team members using strong communication skills - Study market trends and develop effective sales strategies using proven analytical skills - Build and maintain strong client relationships by providing excellent customer service - Utilize experience or knowledge in Supply Chain Management - Ensure familiarity with Export processes and logistics regulations - Work towards goals in a fast-paced and deadline-driven environment - Use Bachelor's degree as a foundation for your role - Preferably demonstrate proficiency in MS Office and other sales/marketing tools Qualifications: - Strong Communication skills - Proven Analytical Skills - Customer Service expertise - Experience or knowledge in Supply Chain Management - Familiarity with Export processes and logistics regulations - Goal-oriented with the ability to work in a fast-paced and deadline-driven environment - Bachelor's degree - Proficiency in MS Office and other sales/marketing tools is preferred.,
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posted 1 week ago

Relationship Manager

Altum Credo Home Finance Pvt. Ltd
experience0 to 3 Yrs
location
Nashik, Maharashtra
skills
  • Relationship Management
  • Customer Service
  • Finance
  • Home Loans
  • Sales
  • Communication
  • Negotiation
  • ProblemSolving
Job Description
Job Description: You will be responsible for the following key responsibilities: - Short Info Qualification Required: - Location: Nashik - Experience: 0 Years - 0 Months to 0 Years - 0 Months,
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posted 2 days ago

Store Manager

ELITE DHOBILITE LAUNDRY PRIVATE LIMITED
experience0 to 4 Yrs
location
Nashik, Maharashtra
skills
  • Store Management
  • Staff Management
  • Inventory Management
  • Sales Strategies
  • Customer Service
  • Financial Management
Job Description
Role Overview: As a potential candidate for this position, you will be responsible for various aspects of store management. Your duties will include staff management, such as scheduling shifts, conducting performance evaluations, and motivating the team to ensure a cohesive and efficient workforce. In addition, you will oversee inventory management, which involves monitoring stock levels, ordering new products, managing stock takes, and ensuring there is sufficient inventory to meet customer demand at all times. Your role will also encompass sales and revenue responsibilities, requiring you to develop and implement strategies to drive sales, achieve revenue targets, and maximize profitability for the store. Customer service will be a key focus of your role, as you will be expected to ensure a positive customer experience, handle customer complaints, and resolve issues promptly and effectively to maintain customer satisfaction. Store operations, including maintaining a clean and organized store, implementing safety policies, and managing daily operations, will also fall under your purview. Furthermore, you will be involved in financial management tasks, such as creating and managing the store's budget, monitoring expenses, and ensuring that the store meets its financial goals. Your ability to handle these diverse responsibilities effectively will be crucial to the success of the store. Key Responsibilities: - Manage staff by scheduling shifts, conducting performance evaluations, and motivating the team - Oversee inventory by monitoring stock levels, ordering new products, managing stock takes, and ensuring sufficient inventory - Develop and implement sales and revenue strategies to drive sales, achieve revenue targets, and maximize profitability - Focus on customer service to ensure a positive customer experience, handle complaints, and maintain customer satisfaction - Maintain store operations by keeping the store clean and organized, implementing safety policies, and managing daily operations - Handle financial management tasks including creating and managing the store's budget, monitoring expenses, and meeting financial goals Qualifications Required: - Proficiency in Hindi is preferred for effective communication in the work environment Additional Details: - This position offers part-time, permanent employment opportunities suitable for both experienced individuals and freshers looking to kickstart their careers - Benefits include cell phone reimbursement - The work location is in person - Expected start date for this role is 15/07/2025,
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posted 1 week ago

Guest Service Representative

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience8 to 13 Yrs
Salary3.5 - 8 LPA
location
Nashik, Nanded+8

Nanded, Ratnagiri, Sangli, Chennai, Kodaikanal, Vilupuram, Rajgarh, Shahdol, Hoshiarpur

skills
  • customer service
  • guest service management
  • guest relations
  • guest service
Job Description
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.
posted 2 weeks ago

Officer - Stores

Samsonite Group APAC & Middle East
experience1 to 5 Yrs
location
Nashik, All India
skills
  • Inventory Management
  • Supply Chain Management
  • Quality Control
  • Retail Operations
  • Customer Service
  • Social Responsibility
  • Teamwork
  • Employee Development
  • Product Development
  • Community Engagement
  • Sustainability Practices
  • Diversity
  • Inclusion
  • Performance Recognition
  • Workplace Respect
  • Environmental Impact Awareness
  • Innovative Materials
  • Equal Opportunity Practices
  • Harassment Prevention
Job Description
Role Overview: You will be joining Samsonite, the worldwide leader in superior travel bags, luggage, and accessories known for combining notable style with the latest design technology and a focus on quality and durability. With a rich heritage of over 100 years, Samsonite offers unparalleled products that cater to the travel lifestyle needs of conscious movers globally. As part of the team at Samsonite, you will have the opportunity to contribute to a diverse and inclusive culture while making a positive impact on the environment through sustainable practices. Key Responsibilities: - Contribute to the creation of innovative and sustainable travel products - Collaborate with team members to develop designs that meet the needs of conscious movers - Ensure products meet the highest standards of quality and durability - Work towards minimizing the environmental impact of products through sustainable materials and methods - Embrace diversity and inclusion by welcoming individuals from all backgrounds - Uphold Samsonite's commitment to a respectful workplace free from harassment, discrimination, or retaliation Qualifications Required: - Prior experience in product design, preferably in the travel industry - Strong knowledge of design technology and materials - Ability to work collaboratively in a diverse team environment - Passion for sustainability and innovation in product development - Commitment to upholding ethical standards in the workplace Note: Samsonite is an equal opportunity employer that values diversity and inclusion, offering employees meaningful rewards and development opportunities while promoting a socially responsible and respectful work environment. Role Overview: You will be joining Samsonite, the worldwide leader in superior travel bags, luggage, and accessories known for combining notable style with the latest design technology and a focus on quality and durability. With a rich heritage of over 100 years, Samsonite offers unparalleled products that cater to the travel lifestyle needs of conscious movers globally. As part of the team at Samsonite, you will have the opportunity to contribute to a diverse and inclusive culture while making a positive impact on the environment through sustainable practices. Key Responsibilities: - Contribute to the creation of innovative and sustainable travel products - Collaborate with team members to develop designs that meet the needs of conscious movers - Ensure products meet the highest standards of quality and durability - Work towards minimizing the environmental impact of products through sustainable materials and methods - Embrace diversity and inclusion by welcoming individuals from all backgrounds - Uphold Samsonite's commitment to a respectful workplace free from harassment, discrimination, or retaliation Qualifications Required: - Prior experience in product design, preferably in the travel industry - Strong knowledge of design technology and materials - Ability to work collaboratively in a diverse team environment - Passion for sustainability and innovation in product development - Commitment to upholding ethical standards in the workplace Note: Samsonite is an equal opportunity employer that values diversity and inclusion, offering employees meaningful rewards and development opportunities while promoting a socially responsible and respectful work environment.
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posted 1 month ago
experience14 to 18 Yrs
location
Nashik, Maharashtra
skills
  • Customer Interaction
  • Relationship Management
  • Sales Support
  • Coordination
  • Communication
  • Presentation
  • Verbal Communication
  • Written Communication
  • Interpersonal Skills
  • Customer Service
  • MS Office
  • Time Management
  • Customer Data Management
  • ProblemSolving
  • CRM Tools
Job Description
As a Customer Relationship Executive (Female), your role involves managing customer interactions, ensuring high satisfaction levels, and nurturing long-term relationships. You will be responsible for handling customer queries, providing product/service information, coordinating with internal teams, and supporting sales and retention initiatives to enhance the overall customer experience. Key Responsibilities: - Serve as the primary point of contact for customers through calls, emails, or in-person meetings. - Understand customer needs, respond promptly to queries, and ensure timely issue resolution. - Build and maintain positive relationships with existing and potential customers. - Follow up with customers to ensure satisfaction and encourage repeat business. - Assist the sales team in lead generation, client onboarding, and after-sales service. - Provide accurate product/service information to customers. - Coordinate with internal departments (sales, operations, accounts, etc.) for smooth customer service delivery. - Maintain and update customer databases, call logs, and feedback reports. - Track customer preferences and purchase history for personalized service. - Prepare periodic reports on customer satisfaction, feedback, and service quality. - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication, maintain brand image, and etiquette. Required Qualifications & Experience: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 14 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. In this role, you will be entitled to benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund. The work location for this position is in person. (Note: No additional details about the company were mentioned in the provided job description.),
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posted 2 months ago

Service Head - HEMM

My Placement Management Consultants
experience10 to 15 Yrs
location
Nashik, Maharashtra
skills
  • troubleshooting
  • hydraulic systems
  • mechanical systems
  • inventory control
  • team management
  • process improvement
  • customer relationship management
  • team leadership
  • reporting
  • analysis
  • electricalelectronic systems
  • aftersales services
  • importexport procedures
  • efficiency
  • spare parts management
Job Description
As a dynamic and experienced Service Head (AGM) at our company, you will be responsible for leading the After Sales Service operations on a Pan India basis. Your role will involve troubleshooting hydraulic, electrical/electronic, and mechanical systems while managing after-sales services, inventory control, import/export procedures, and team management. This position requires a proactive leader with a hands-on approach to problem-solving and a track record of managing complex technical service operations. Key Responsibilities: - Lead and oversee after-sales service operations for Piling rigs, Hydraulic Grabs & Trench Cutters in India. Maintain response & restoration time as per company guidelines. - Ensure high-quality service delivery for hydraulic and mechanical systems through troubleshooting, maintenance, and repair. - Provide technical guidance and mentoring to service teams to enhance their skills and service performance. - Act as the technical expert in diagnosing and troubleshooting complex hydraulic and mechanical issues. Collaborate with customers and internal teams to resolve technical problems. - Develop and implement strategies for continuous improvement in service processes to enhance customer satisfaction. Optimize maintenance and repair workflows for hydraulic and mechanical systems. - Oversee spare parts inventory management to ensure availability of critical components. Implement efficient inventory control measures to streamline parts procurement processes. - Ensure compliance with import/export regulations and handle documentation related to parts and equipment shipments. Manage timely delivery and receipt of imported parts/equipment. - Build and maintain strong customer relationships to ensure satisfaction and trust in after-sales services. Proactively address customer concerns and provide training and support on product use and maintenance. - Lead, motivate, and develop the service team to ensure high performance and adherence to service standards. Conduct performance reviews and provide ongoing training in hydraulic and mechanical troubleshooting. - Prepare and deliver regular reports on service performance, customer feedback, inventory status, and operational metrics. Analyze service trends to identify areas for improvement and strategic enhancements. Qualifications and Experience: Education: - Bachelors degree in mechanical engineering, Electrical Engineering, or relevant field. Additional certifications or experience in hydraulic/mechanical systems or service management would be an advantage. Experience: - Minimum 10-15 years of experience in after-sales service with a focus on hydraulic and mechanical systems in Construction, Mining, and Foundation equipment segments. - Proven expertise in troubleshooting technical issues related to hydraulic and mechanical systems in heavy machinery. - Strong background in managing after-sales service teams and optimizing service operations. - Demonstrated experience in inventory control and spare parts management for heavy machinery and equipment. Leadership Skills: - Strong leadership and team management capabilities. Excellent communication and interpersonal skills to liaise with customers, vendors, and internal teams.,
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posted 2 months ago

Customer Support Executive

Viable Search Consultants
experience0 to 4 Yrs
location
Nashik, Maharashtra
skills
  • Presentation skills
  • MS Word
  • MS Excel
  • Strong communication
  • Fluent in English
Job Description
As a Customer Service Representative, you will be responsible for the following duties and responsibilities: - Responding promptly to customer inquiries through various channels such as phone, email, and social media - Understanding customer needs and providing appropriate solutions and attention - Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures - Ensuring customer satisfaction & providing professional customer support To qualify for this role, you should meet the following requirements: - Graduate or Under-graduate - Strong communication and presentation skills - Fluent in English - Comfortable with rotational shifts and rotational off - Knowledge of MS Word and Excel,
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posted 2 weeks ago

Customer Support Representative

Aspire Webs & Informatics Pvt. Ltd
experience0 to 4 Yrs
location
Nashik, Maharashtra
skills
  • Strong communication skills
  • English
  • Hindi
  • Basic computer knowledge
  • Customerfirst mindset
  • Problemsolving attitude
Job Description
You will be working as a Customer Support Representative at Aspire Webs & Informatics Pvt Ltd, handling inquiries from customers through calls, chat, or email. Your responsibilities will include providing product/service information professionally, resolving issues or escalating them when necessary, maintaining proper documentation and CRM records, ensuring high customer satisfaction, and adhering to process guidelines specific to either Domestic or USA support. Key Responsibilities: - Handle customer inquiries via calls, chat, or email. - Provide product/service information clearly and professionally. - Resolve issues or escalate to the concerned team when needed. - Maintain proper documentation and CRM records. - Deliver high customer satisfaction and meet response time targets. - Follow process guidelines specific to Domestic or USA support. Qualifications Required: - Strong communication skills. - For Domestic process: Proficiency in English and Hindi. - For International (USA) process: Excellent English with a neutral/US-friendly accent preferred. - Basic computer knowledge. - Customer-first mindset and problem-solving attitude. - Willingness to work in the Day Shift for Domestic process or Night Shift for USA process. - Freshers and experienced candidates can apply. At Aspire Webs & Informatics Pvt Ltd, you will have the opportunity to work in the process that best suits your skills. Additionally, you can expect growth and performance-based incentives, a supportive team environment, and training provided for both processes.,
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posted 3 weeks ago
experience1 to 5 Yrs
location
Nashik, Maharashtra
skills
  • Cash Handling
  • Customer Interaction
  • Customer Service
  • Complaint Handling
  • Inventory Management
  • Compliance
  • POS Operations
  • Store Support
  • Security Procedures
Job Description
Role Overview: As a Cashier, you will be responsible for efficiently handling cash transactions and providing excellent customer service at the store. You will play a key role in ensuring smooth operations at the cashier counter and supporting the overall store environment. Key Responsibilities: - Operate cash registers, barcode scanners, and POS systems accurately. - Process cash, credit/debit card, UPI, and digital wallet transactions securely. - Issue receipts, refunds, or change accurately and in a timely manner. - Balance cash drawers at the beginning and end of shifts. - Greet customers with a welcoming attitude and offer assistance promptly. - Answer customer inquiries regarding products, services, promotions, and prices. - Handle complaints or concerns professionally and escalate to supervisors when needed. - Assist customers with product returns, exchanges, or gift wrapping, as per policy. - Maintain cleanliness and organization of the cashier counter and front area. - Ensure sufficient packaging materials (bags, wrapping paper, etc.) are available. - Support floor staff during high-traffic periods when needed. - Participate in inventory checks or restocking as assigned. - Follow all cash handling procedures to prevent theft or errors. - Monitor for suspicious activity or potential security risks and report promptly. Qualification Required: - High School Diploma or equivalent (Bachelor's degree preferred for some positions). - Previous cashier, retail, or customer service experience is an advantage. - Excellent communication and interpersonal skills. - Patience, attention to detail, and ability to work under pressure. - Ability to stand for extended periods and manage fast-paced work. Additional Details: The job type for this position is full-time, and the work location is in person.,
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posted 2 weeks ago
experience14 to 18 Yrs
location
Nashik, All India
skills
  • Customer Interaction
  • Relationship Management
  • Sales Support
  • Coordination
  • Communication
  • Presentation
  • Verbal Communication
  • Written Communication
  • Interpersonal Skills
  • Customer Service
  • MS Office
  • Time Management
  • Customer Data Management
  • ProblemSolving
  • CRM Tools
Job Description
As a Customer Relationship Executive, you will play a vital role in managing customer interactions and maintaining long-term relationships to ensure a high level of satisfaction. Your responsibilities will include: - Serving as the primary point of contact for customers via calls, emails, or in-person meetings. - Understanding customer needs, responding promptly to queries, and ensuring timely issue resolution. - Building and maintaining positive relationships with existing and potential customers. - Following up with customers to ensure satisfaction and encourage repeat business. You will also be involved in sales and support coordination by: - Assisting the sales team in lead generation, client onboarding, and after-sales service. - Providing accurate product/service information to customers. - Coordinating with internal departments for smooth customer service delivery. In addition, you will be responsible for customer data management by: - Maintaining and updating customer databases, call logs, and feedback reports. - Tracking customer preferences and purchase history for personalized service. - Preparing periodic reports on customer satisfaction, feedback, and service quality. Your role will also involve communication and presentation skills as you: - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication to maintain brand image and etiquette. Qualifications & Experience Required: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 1-4 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. Please note that this is a full-time, permanent position with benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund provided. The work location will be in person. As a Customer Relationship Executive, you will play a vital role in managing customer interactions and maintaining long-term relationships to ensure a high level of satisfaction. Your responsibilities will include: - Serving as the primary point of contact for customers via calls, emails, or in-person meetings. - Understanding customer needs, responding promptly to queries, and ensuring timely issue resolution. - Building and maintaining positive relationships with existing and potential customers. - Following up with customers to ensure satisfaction and encourage repeat business. You will also be involved in sales and support coordination by: - Assisting the sales team in lead generation, client onboarding, and after-sales service. - Providing accurate product/service information to customers. - Coordinating with internal departments for smooth customer service delivery. In addition, you will be responsible for customer data management by: - Maintaining and updating customer databases, call logs, and feedback reports. - Tracking customer preferences and purchase history for personalized service. - Preparing periodic reports on customer satisfaction, feedback, and service quality. Your role will also involve communication and presentation skills as you: - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication to maintain brand image and etiquette. Qualifications & Experience Required: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 1-4 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. Please note that this is a full-time, permanent position with benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund provided. The work location will be in person.
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posted 2 months ago

Professional Medical Representative

Enrise Life Sciences Pvt Ltd
experience0 to 4 Yrs
location
Nashik, Maharashtra
skills
  • Pharmacy
  • Medicine
  • Market Intelligence
  • Communication
  • Customer Service
  • Interpersonal skills
  • Pharmaceutical products
Job Description
You will be joining Enrise Life Sciences Pvt Ltd as a Professional Medical Representative based in Nashik. Your role will involve providing Pharmacy support, gathering Market Intelligence, effective Communication, offering Customer Service, and promoting Medicine. **Key Responsibilities:** - Provide Pharmacy support - Gather Market Intelligence - Communicate effectively - Offer Customer Service - Promote Medicine **Qualifications Required:** - Possess Pharmacy and Medicine skills - Demonstrate Market Intelligence and Communication abilities - Exhibit Customer Service proficiency - Have a strong understanding of pharmaceutical products - Showcase excellent interpersonal skills - Hold a Bachelor's degree in Pharmacy or a related field,
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posted 7 days ago
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • Preventive Maintenance
  • Troubleshooting
  • Installation
  • Diagnostics
  • Communication skills
  • Customer service
  • Electricity handling
  • Maintenance Repair
  • HVAC systems
  • Technical acumen
Job Description
Job Description As a Refrigeration Mechanic at ApplianceCare, you will be responsible for diagnosing and repairing refrigeration systems. Your key responsibilities will include: - Performing preventive maintenance on refrigeration systems - Troubleshooting issues related to refrigeration systems - Carrying out maintenance and repairs to ensure proper functionality - Adhering to safety standards to provide high-quality service to clients To qualify for this role, you should have: - Strong knowledge and hands-on experience with preventive maintenance and troubleshooting of mechanical and refrigeration systems - Proficiency in working with electricity, including safe handling, installation, and diagnostics - Skills in maintenance and repair of refrigeration systems and HVAC appliances - Understanding of HVAC systems and their components - Ability to efficiently identify and resolve issues for optimal performance - Strong technical acumen and familiarity with common tools and equipment - Professional certifications in refrigeration or HVAC systems are preferred - Effective communication skills and customer service orientation If you join ApplianceCare, you will be part of a professional home appliance repair and maintenance service provider that is committed to delivering reliable and affordable solutions. The company specializes in a range of household appliances and ensures safe, quality repairs while prioritizing customer satisfaction. With 24/7 customer support and same-day service, ApplianceCare is a trusted and accessible brand in the industry.,
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posted 2 months ago
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • Customer Relationship Management
  • Customer Engagement
  • Customer Retention
  • Sales Support
  • Service Coordination
  • Problem Resolution
  • Customer Service Skills
  • Technical Skills
  • Analytical Skills
  • Time Management
  • CRM System Management
  • Marketing Collaboration
  • Reporting Performance Analysis
Job Description
As a Customer Relationship Manager (CRM) in any industry, your role will be crucial in maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. Your focus will be on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by providing personalized service and managing customer interactions throughout their ownership journey. You will also play a key role in coordinating between sales, service, and marketing teams to effectively meet customer needs. Key Responsibilities: - Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance loyalty and satisfaction. - Proactively engage with customers to understand their needs, preferences, and expectations. - Manage customer inquiries, resolve complaints, and provide tailored solutions to ensure a high level of customer satisfaction. - Follow up with customers after vehicle purchase or service to ensure satisfaction and address any concerns. - Customer Retention & Loyalty Programs: - Develop and implement customer retention strategies, including loyalty programs, special promotions, and after-sales services. - Identify opportunities to increase customer retention and repeat business through strategies like timely reminders for servicing, trade-in options, or vehicle upgrades. - Track customer feedback and market trends to refine retention strategies. - CRM System Management: - Utilize CRM software to maintain accurate customer records, track interactions, and monitor customer history. - Ensure data integrity within the CRM system by updating and organizing customer information. - Analyze CRM data to identify trends and patterns, using insights to optimize customer engagement strategies. - Sales Support: - Assist the sales team by providing customer insights, facilitating leads, and ensuring timely follow-up for potential sales. - Identify cross-selling or upselling opportunities with the sales team, such as extended warranties, financing options, or additional features. - Support the sales process by handling customer inquiries efficiently and professionally. - Service Coordination: - Work closely with the service department to ensure a seamless customer experience from booking appointments to handling service-related queries. - Communicate timely service updates, maintenance schedules, and vehicle repairs to customers. - Assist in coordinating test drives, demonstrations, and vehicle handovers. - Marketing Collaboration: - Collaborate with the marketing team to design and execute campaigns aimed at enhancing customer experience and attracting new customers. - Participate in customer outreach events, product launches, and promotions. - Collect and analyze customer feedback to improve service offerings, promotional strategies, and customer satisfaction. - Problem Resolution & Escalation: - Address and resolve customer concerns promptly and professionally to ensure customer satisfaction. - Act as a point of contact for high-priority or escalated customer issues, resolving them in a timely and effective manner. - Maintain a positive brand image even during challenging customer interactions. - Reporting & Performance Analysis: - Monitor and report on customer satisfaction levels, retention rates, and the effectiveness of CRM strategies. - Track key performance indicators (KPIs) such as customer retention, lifetime value, and service engagement. - Provide recommendations to senior management based on CRM data and customer feedback to enhance overall business performance. Skills & Qualifications: - Education: Bachelor's degree in Business Administration, Marketing, or a related field. Background in the automotive industry preferred. - Experience: Proven experience in customer relationship management, preferably within the automotive or retail sector. Strong understanding of CRM tools, software, and database management. - Customer Service Skills: Exceptional interpersonal and communication skills, ability to handle complex customer inquiries, and strong problem-solving skills with a customer-first approach. - Technical Skills: Proficiency in CRM software, familiarity with the automobile market, and analytical skills to interpret CRM data. - Analytical Skills: Ability to assess customer needs, interpret CRM data, and make data-driven decisions. - Time Management: Strong organizational skills, ability to meet deadlines, and handle high-pressure situations effectively. - Personality Traits: Self-motivated, results-driven, attention to detail, and ability to work independently and collaborate within a team. The role of a CRM is essential in enhancing the overall customer experience and driving long-term loyalty in the dealership or automobile business. Your contribution will be vital in fostering strong customer relationships, improving satisfaction, and ensuring the success of the business. *Age 25 to 30 Years of Female Candidates Preferred.* *Job Type:* Full-time *Benefits:* - Cell phone reimbursement - Commuter assistance *Schedule:* Day shift *Performance bonus* *Quarterly bonus* *Work Location:* In person,
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posted 1 month ago

Learning & Development Executive

Marriott International, Inc
experience1 to 5 Yrs
location
Nashik, Maharashtra
skills
  • Training
  • Orientation
  • Interviewing
  • Training Program Development
  • Inventory Management
  • Customer Service
  • Communication Skills
  • Teamwork
  • Training Material Preparation
  • Quality Standards Adherence
  • Physical Ability
Job Description
As a Training Coordinator at Four Points by Sheraton, your role involves conducting stand-up training sessions for groups of employees, assisting in the orientation of new hires, and training hiring managers and interviewers on interview and selection policies and procedures. You will be responsible for scheduling and coordinating applicant interviews, conducting interviews for both hourly and management positions, and ensuring that company grooming standards are effectively communicated to all new employees. Key Responsibilities: - Assist in the design and development of training programs - Develop training aids and multi-media tools for presenting training material - Order and manage inventory of training materials and supplies - Prepare for training classes by organizing materials, setting up classes, and breaking down classes Qualifications Required: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: At least 1 year of related work experience - Supervisory Experience: No supervisory experience required - License or Certification: None required At Four Points by Sheraton, we are committed to creating an inclusive and diverse work environment where every associate is valued and celebrated. We uphold non-discrimination on any protected basis, ensuring equal opportunities for all individuals. Our team at Four Points embodies a culture where everyone is welcome, supported, and each hotel plays a significant role. If you are passionate about providing exceptional guest service in a friendly and approachable environment, join us to be part of the united Four Points community within Marriott International.,
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posted 2 months ago

Travel Desk

Ashoka Buildcon Limited
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • Travel Arrangements
  • Travel Management
  • Communication
  • Customer Service
  • Business Travel logistics
  • Organizational Skills
  • Attention to Detail
  • Travel Booking Systems
Job Description
In this role at Ashoka Buildcon Limited, you will be responsible for managing travel arrangements efficiently and ensuring smooth travel experiences for employees and clients. Your key responsibilities will include: - Booking and managing train tickets, domestic and international flights, and hotel accommodations. - Handling visa processing, travel insurance, and developing comprehensive travel itineraries. - Coordinating with airlines, travel agencies, hotels, and transport vendors to ensure timely and cost-effective bookings. - Maintaining accurate travel records, expense reports, and ensuring compliance with company travel policies. - Providing support to employees/clients on travel-related queries, including emergency travel assistance. - Monitoring and optimizing travel costs by negotiating corporate rates, vendor contracts, and discounted deals. - Staying updated on travel advisories, visa regulations, and industry trends to ensure safe and smooth travel experiences. - Collaborating with internal departments such as HR, Finance, and Administration to align travel needs with organizational goals. To excel in this role, you should have the following qualifications: - Proficiency in Travel Arrangements and Travel Management. - Strong Communication and Customer Service skills. - Experience in managing Business Travel logistics. - Excellent organizational skills and attention to detail. - Ability to work independently and in a team environment. - Familiarity with travel booking systems and tools. - Bachelor's degree or relevant certification in Travel Management or related field.,
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posted 1 week ago

Area Manager - JLG/Microfinance

RiverForest Connections Private Limited
experience8 to 12 Yrs
location
Nashik, Maharashtra
skills
  • Leadership
  • Sales strategies
  • Team management
  • Customer service
  • Recruitment
  • Training
  • Performance reviews
  • Business development
  • Market analysis
  • Communication skills
  • Hindi
  • English
  • Word
  • Problemsolving
  • Customer feedback analysis
  • Language proficiency Marathi
  • MS Office Excel
  • PPT
  • LOSLMS solutions knowledge
Job Description
As an Area Manager, you will be responsible for overseeing the operations of multiple locations or branches within a designated geographic region. Your role will involve ensuring that business objectives, sales targets, customer satisfaction, and operational efficiency are met across your assigned area. Strong leadership, problem-solving skills, and the ability to drive performance while maintaining company standards are essential for success in this role. Key Responsibilities: - Operational Management: - Oversee daily operations across multiple locations, ensuring consistency and efficiency. - Implement and enforce company policies, procedures, and standards. - Monitor key performance indicators (KPIs) and take corrective actions as needed. - Sales & Revenue Growth: - Develop and execute strategies to increase sales and profitability. - Monitor sales performance and ensure targets are met or exceeded. - Identify new business opportunities and market trends. - Team Leadership & Development: - Recruit, train, and mentor store or branch managers. - Conduct performance reviews and provide feedback to improve team effectiveness. - Foster a positive work environment and ensure employee engagement. - Customer Service & Satisfaction: - Ensure excellent customer service standards are upheld across all locations. - Address customer complaints and resolve issues promptly. - Implement customer feedback initiatives to enhance service quality. Qualifications Required: - Graduation is a must. - Minimum 8 years of experience in an NBFC MFI handling minimum 10 branches in any district of Maharashtra in the last 5 years is required. - Should be able to develop business exploring new areas in the district. - Candidates should have their own vehicle (at least a two-wheeler). - Willingness to travel extensively and manage collections and JLG business in the respective districts. - Good communication skills are essential. - Languages: Proficiency in Marathi, Hindi & English (Preferred). - Good knowledge of MS Office, especially Excel, Word, and PowerPoint is required. - Good knowledge of LOS/LMS solutions is necessary. (Note: No additional company details are mentioned in the provided job description.),
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