300 Customer Representative Jobs in Thrissur

Key Responsibilities: Greet and receive customers in a welcoming manner and engage with them to understand their requirements. Direct customers by escorting them to racks and counters. Introduce various product offerings to customers and influence their buying n decision. Drives sales through engagement of customers and suggestive selling by building customer confidence. Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale. Inform customers about discounts and special offers. Assist the customer when there is sales return Gather feedback from customers or prospects and share with Manager. Stay up-to-date with new products/services. Prepare the estimate of the products selected and complete the sales transaction. Processes payments by totaling purchases and billing. Required Skills: Strong verbal and written communication. Excellent customer service. Positive attitude, adaptability, and a team-oriented approach. Basic computer Knowledge. Qualifications: Minimum Higher Secondary /Diploma/Graduation . 0-2 years of experience in sales, retail, or customer service.

Job Description: As a Customer Service Associate (CSA) at our locations in Iringalakkuda, Villadam, and Kodungallur, your role is crucial in providing excellent customer service and ensuring a positive shopping experience for our customers. Your friendly demeanor and effective communication skills will be essential in resolving queries and assisting customers effectively. Key Responsibilities: - Greet and assist customers in a polite and professional manner - Handle customer inquiries and resolve complaints promptly - Process sales transactions accurately using POS systems - Assist with billing, returns, and exchanges - Maintain cleanliness and order in the customer service area - Coordinate with other departments for smooth store operations - Maintain records of customer interactions and transactions - Promote store products and services - Participate in promotion activities Qualifications Required: - Minimum plus two pass or equivalent - Prior experience in customer service or retail is an advantage - Good communication and interpersonal skills - Basic computer knowledge - Positive attitude and problem-solving abilities If you are looking to join a team that values customer service excellence, this role might be the perfect fit for you. Contact us at 7593833444 or 7593812021 or abhijith.s.v@vanitham.com to express your interest. Note: Benefits include health insurance and provident fund. The work location is in person.,

As a CRM Executive at our company, you will play a crucial role in managing customer relationships and ensuring client satisfaction. Your responsibilities will include: - Communicating effectively with clients through calls, messages, and emails. - Maintaining and updating the customer database. - Resolving customer queries and escalating issues when required. - Providing after-sales support and service updates. - Collaborating with internal teams for smooth service delivery. - Keeping records of customer interactions and following up promptly. To excel in this role, you should meet the following qualifications: - Fluency in English (spoken and written). - Strong communication and interpersonal skills. - Basic computer knowledge. - Quick learner with a positive attitude. - Ability to work both independently and as part of a team. - Willingness to work Saudi-based hours (10:30 AM to 7:30 PM IST). Training will be provided to support your professional growth. Please note that male candidates are preferred due to job timing and role nature. If you are a fresher with excellent English communication skills and a desire to work in a fast-paced environment, this is a great opportunity to kickstart your career. Apply now to be a part of our team. Job Type: Full-time Benefits: - Health insurance - Provident Fund Schedule: Day shift Performance bonus will be provided based on your contributions. Language: English (Preferred) Work Location: In person For further details, feel free to contact the employer at +91 8129636711.,

As a Senior Relationship Manager at our company, your role will involve team handling, sales reports management, coordination of vehicle deliveries, conducting customer meetings, and overseeing administrative tasks at the showroom. Key Responsibilities: - Manage and lead a team of Relationship Managers - Prepare and analyze sales reports on a regular basis - Coordinate the delivery of vehicles to customers efficiently - Conduct meetings with customers to understand their needs and address any concerns - Handle various administrative tasks at the showroom to ensure smooth operations Qualifications Required: - Proven experience in a similar role with a focus on customer relationship management - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in sales reporting and analysis - Ability to multitask and prioritize tasks effectively The company offers benefits such as health insurance and Provident Fund, and the work location is in person.,

You are a Customer Relations Executive (CRE) at VOC Automotive India Pvt Ltd, responsible for building and maintaining customer relationships to support the growth of the franchise network. Your role involves making outbound calls, conducting customer presentations, and assisting in dealer development initiatives. Key Responsibilities: - Make 100 outbound calls daily to potential customers and leads. - Build and maintain a minimum of 5 qualified prospects per day. - Conduct online video presentations and face-to-face meetings. - Follow up with prospects and guide them through the sales and onboarding process. - Assist in identifying and onboarding new franchise partners to support dealer network development. - Maintain detailed records of customer interactions in CRM software. - Provide excellent post-sales customer service and manage customer relationships effectively. Qualifications Required: - Bachelor's degree in Business, Marketing, or a related field. (Note: Additional Company Details section has been omitted as it did not contain relevant information for the job description),

Yunic Hr Solutions Hiring For Banking Banking Operations Manager Job Profile : Front desk Officer, banking operations, Customer Service officer, internet banking, ,Documentation Officer, Business Developing Executive,Acqsution Manager, personal banker, for freshers/ experience both can apply. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Assistant Operations Manager Assists the Operations Manager by leading the operations department of the bank. This position acts as lead and helps coordinate operational responsibilities including but not limited to Fedline, proof, wire management, EIM, research, ACH, and ATM/debit cards. This position is responsible for supporting branch and retail staff with platform software, deposit compliance and correspondent banking. Responsibilities also include providing excellent customer service and support to internal and external customers.  Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Yunic Hr Solutions Hiring For Banking Operations Manager A banking operations manager oversees daily operations to ensure efficiency, accuracy, and compliance with all regulations. Key duties include managing staff and training, optimizing processes, controlling costs, and handling customer service issues. They are also responsible for risk management, ensuring compliance with policies like KYC and AML, and generating reports for senior management. Required Experience And Qualifications Any Diploma/Degree Benefits ESI And PF No Target Fixed Shift Incentives  Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Contact Hr yunichrsolutions23@gmail.com

Job Description : Branch Manager (Life Insurance)  Position: Branch Manager (Front Line Manager FLM) Location: Thrissur, Kerala Openings: 1 Experience Required: 4.5 8 Years (Mandatory Life Insurance Background) Employment Type: Full-Time Salary Range: Up to 12 LPA Mail ID: hr@astingroups.com Contact No: 8943753000   Position Overview We are looking for a dynamic and experienced Branch Manager with a strong background in life insurance sales and team management to lead our Thrissur branch. The ideal candidate will be responsible for driving business growth, managing branch operations, and ensuring high-performing sales teams deliver consistent results in line with company objectives. Key Responsibilities Lead and manage overall branch operations with a focus on life insurance business growth. Drive sales of life insurance products through direct and agency channels. Recruit, train, and mentor Front Line Sales Executives (FLS) to achieve business targets. Develop and execute local marketing and customer acquisition strategies. Ensure persistency, renewals, and product mix meet company goals. Maintain strong relationships with customers and ensure superior service delivery. Ensure compliance with IRDAI regulations, company policies, and audit standards. Monitor branch performance, analyze data, and implement corrective actions. Work closely with regional teams to achieve sales, productivity, and profitability metrics. Skills & Competencies Required Proven experience in Life Insurance Sales & Distribution. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal abilities. Sound knowledge of insurance products, underwriting processes, and market dynamics. Goal-oriented and self-motivated with a passion for performance excellence. Strategic thinking with hands-on operational and people management capabilities. Eligibility Criteria Education: Graduate / Postgraduate (MBA preferred). Experience: Minimum 4.5 8 years of experience in Life Insurance Sales / Branch Management. Industry Preference: Candidates with proven experience in BFSI Life Insurance only. Location: Candidates from or willing to relocate to Thrissur preferred. Compensation & Benefits Competitive CTC up to 12 LPA (based on experience and performance). Attractive incentives and annual performance bonuses. Travel allowance and business reimbursements as per company policy. Strong career progression opportunities within Aditya Birla Capitals growing network.   How to Apply Send your updated CV to Mail Id: hr@astingroups.com Subject Line: Application Branch Manager (Life Insurance Thrissur) Contact: 8943753000

Our company is searching for a motivated and experienced customer care manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty program.Maintaining accurate records and documenting all customer service activities and discussions.Assessing service statistics and preparing detailed reports on your findings.

You will be responsible for managing office operations and handling walk-in/student inquiries on a daily basis. Your role will involve supporting administrative functions to ensure smooth operations and promoting academy programs while engaging with prospective students. Additionally, you will assist in executing business development strategies and maintaining records as needed by the management team. Key Responsibilities: - Manage office operations and handle walk-in/student inquiries - Support administrative functions for smooth daily operations - Promote academy programs and engage with prospective students - Assist in executing business development strategies - Maintain records and assist the management team as needed Qualifications Required: - Proficiency in Malayalam and English languages - Possession of a 2 Wheeler Licence Please note that this is a full-time role suitable for Freshers. The work location will be in person.,

As a Customer Relations Executive (CRE) at our company, you will play a crucial role in maintaining strong relationships with our customers. Your focus should always be on handling customer-related tasks with urgency, accuracy, and professionalism. Key Responsibilities: - Treat complaint calls as opportunities to build trust and loyalty - Ensure prompt sending of quotations and consistent follow-up - Uphold non-negotiable customer satisfaction standards - Utilize strong problem-solving skills to resolve issues effectively - Assign skilled technicians to tasks for high service standards - Possess thorough knowledge of company services and technical offerings - Monitor work updates post-maintenance for transparency - Collect service reports promptly for documentation and quality checks Qualifications Required: - Strong communication and interpersonal skills - Ability to handle customer concerns with empathy and professionalism - Detail-oriented with excellent problem-solving abilities - Knowledge of service industry practices and procedures Please note that this is a full-time position with the requirement of working in person at our office location.,

As an Export Coordinator at JR Rubber Industries, your role will involve overseeing export documentation, ensuring compliance with international regulations, coordinating with shipping lines, and providing excellent customer service. Your day-to-day tasks will include preparing export documentation, communicating with customers and suppliers, and coordinating export activities to ensure timely and accurate delivery of goods. Key Responsibilities: - Oversee export documentation and ensure compliance with international regulations - Coordinate with shipping lines for smooth export processes - Provide excellent customer service to ensure customer satisfaction - Prepare export documentation accurately and in a timely manner - Communicate effectively with customers and suppliers - Coordinate export activities to ensure on-time delivery of goods Qualifications: - Experience in Export Documentation and Ocean Export procedures - Strong Communication and Customer Service skills - Ability to handle multiple tasks and prioritize effectively - Excellent organizational skills and attention to detail - Knowledge of international trade regulations and compliance - Bachelor's degree in Business, Logistics, or related field is preferred - Experience in the manufacturing industry is a plus JR Rubber Industries is a leading manufacturer and exporter of high-quality rubber molds for designer tiles, wall tiles, paving blocks, and other custom-sized tiles. With a commitment to quality and customer satisfaction, JR Rubber Industries has established itself as a trusted name in the industry. Job Type: Full-time Education: Bachelor's (Required) Experience: Total work: 1 year (Preferred) Language: English (Required) Work Location: In person,

As an ideal candidate for the role, you will be responsible for managing the backend operations of an Ecommerce store. Your key responsibilities will include: - Accurately entering product information such as specifications, pricing, and images. - Creating and optimizing eCommerce product listings. - Monitoring and updating existing product listings for any changes. - Processing orders and managing eCommerce inventory. - Adding tracking for orders and providing customer support. - Conducting basic photo editing and resizing tasks. - Performing eCommerce competitor analysis and market research. - Managing the ecommerce store admin dashboard and handling social media management. - Ensuring product data quality assurance. To excel in this role, you should possess the following qualifications: - Any Degree. - Knowledge of digital marketing tactics and web analytics. - The ability to consistently meet tight deadlines. - 1-2 years of experience in data entry, ecommerce, or a related role preferred. - Strong computer skills with proficiency in MS Office, especially Excel. The company is based in Thrissur, Kerala, and operates in the BPO and Ecommerce Store backend Operations functional area. If you are looking for a career where you can witness your professional growth like a dream, do not hesitate to apply by sending us a mail.,

Role Overview: As a Customer Service Associate at BeamCrew, you will play a crucial role in providing exceptional customer service to our clients. Your main responsibilities will involve assisting customers through various communication channels, utilizing MS-Word and MS-Excel for maintaining accurate records, resolving complaints with professionalism, and contributing to a positive work environment. Key Responsibilities: - Providing exceptional customer service through phone, email, and chat - Assisting customers with inquiries, issues, and providing solutions promptly - Using MS-Word and MS-Excel to maintain precise customer records and data - Communicating effectively in local languages both verbally and in writing - Collaborating with team members to ensure a seamless customer experience - Resolving customer complaints and escalations with professionalism and empathy - Contributing to a positive work environment and fostering strong customer relationships Qualifications Required: - Strong proficiency in MS-Office, preferably MS-Word and MS-Excel - Fluency in English, Hindi, and Urdu languages - Detail-oriented problem solver with excellent communication skills - Willingness to go above and beyond for customers If you possess excellent communication skills, attention to detail, and a commitment to providing top-notch customer service, we encourage you to apply to join BeamCrew. As a member of our team, you will have the opportunity to make a difference in the lives of our customers while being valued for your talents and dedication. Please note that BeamCrew gives preference in the recruitment process to daughters and sons of Gulf workers. (Note: The additional details about the company have been omitted from the final JD as they were not directly related to the job role.),

As a customer service representative, your main responsibilities will include: - Handling customer complaints, feedback calls, and appointments - Making outbound calls, generating leads, and converting calls into new business - Managing and scheduling appointments for procedures - Managing customer relationships to improve engagement and loyalty The qualifications required for this role are: - Proficiency in English (Preferred) - Previous experience in customer service is a plus In addition to a full-time, permanent position, you will also receive benefits such as: - Cell phone reimbursement - Health insurance - Provident Fund You will be working day shifts at the company's in-person location. Performance bonuses are also part of the compensation package. As a customer service representative, your main responsibilities will include: - Handling customer complaints, feedback calls, and appointments - Making outbound calls, generating leads, and converting calls into new business - Managing and scheduling appointments for procedures - Managing customer relationships to improve engagement and loyalty The qualifications required for this role are: - Proficiency in English (Preferred) - Previous experience in customer service is a plus In addition to a full-time, permanent position, you will also receive benefits such as: - Cell phone reimbursement - Health insurance - Provident Fund You will be working day shifts at the company's in-person location. Performance bonuses are also part of the compensation package.

As a Customer Success Specialist at Antideo, you will be responsible for retaining and growing revenue from a large segment of Antideo's inbound channels. Your main duties will involve working with small business customers to provide excellent customer service, optimize services for maximum ROI, and sell additional products and services to increase Antideo's market share. Collaboration with the Sales team and other members of the Customer Success Management team is essential to identify new process/technology innovations and improvements to better meet customer needs. - Respond to all telephone, internet, and email support inquiries in real-time, transacting 50+ phone calls, chats, and emails per day. - Provide exceptional customer service through discovery, relationship building, and problem-solving, including issue escalation, problem resolution, and upselling additional services. - Proactively identify new sales opportunities and markets quarterly based on customer feedback and experience. - Troubleshoot technical issues customers may have with the service, guiding them through the API integration process. - Follow up with existing accounts to ensure customer satisfaction, consult on new features, and identify up-sell opportunities. - Accurately record all necessary information and customer interactions into the internal CRM. - Improve the service by providing customer feedback and personal experience to management. Qualifications Required: - Demonstrable and quantifiable success in selling and/or supporting a product or service over the phone. - Experience following a structured, disciplined approach to sales. - Exceptional oral, written, and interpersonal skills. - Ability to thrive in a high-tech, fast-paced, team-oriented environment. - Enthusiastic, positive attitude, self-motivated, and strong work ethic. - Demonstrates high energy and initiative. - Proficient in computer skills and web literacy, with expertise in Word, Excel, and PowerPoint. - Experience in software product sales segment preferred but not required. - Bachelor's degree is preferred.,

You will be responsible for various key roles and responsibilities as outlined below: - Customer Acquisition & Onboarding: - Identify potential customers and explain chit fund schemes. - Guide new customers through the application and documentation process. - Ensure KYC compliance as per regulatory guidelines. - Educate customers about the rules, benefits, and risks of chit funds. - Customer Relationship Management: - Build and maintain long-term relationships with customers. - Address customer queries, concerns, and grievances promptly. - Ensure smooth communication between customers and the company. - Provide periodic updates on chit fund schemes and auctions. - Auction Process Coordination: - Inform members about upcoming auctions and bidding procedures. - Address disputes or objections raised by members. - Ensure timely collection of monthly contributions from subscribers. - Coordinate with the accounts team to maintain updated records. - Compliance & Documentation: - Ensure adherence to The Chit Funds Act, 1982, and other relevant laws. - Maintain proper records of customer agreements, transactions, and communications. - Ensure all customer interactions comply with legal and ethical standards. - Customer Retention & Engagement: - Implement strategies to retain existing customers and encourage renewals. - Organize customer awareness programs or meetings. - Gather feedback to improve customer experience. - Resolve disputes amicably to maintain trust. - Reporting & Coordination: - Prepare reports on customer feedback, collections, and auction performance. - Collaborate with the marketing team for lead generation and promotional activities. - Provide insights to management for improving services and operations. - Other activities include: - Visit high-end customers. - Make default collection calls as and when necessary. - Conduct field marketing as and when necessary. Please note that this is a full-time position with day shift schedule, and the work location is in person. The preferred language for communication is English. If you are interested, you can speak with the employer at +91 9895973391. The application deadline is 31/05/2025, and the expected start date is 01/06/2025.,

As a Customer Relations Associate at our organization, your primary responsibility will be to serve as the main point of contact for our customers, ensuring that they have a seamless and positive experience at all touchpoints. Your role will involve handling inquiries, coordinating with internal teams, and fostering strong client relationships through effective communication and problem-solving. Key Responsibilities: - Welcome and assist customers through phone, email, or in-person interactions in a courteous and professional manner. - Address and resolve customer concerns or complaints promptly to ensure customer satisfaction. - Collaborate with other departments such as Operations, Accounts, and HR to resolve issues and ensure timely service delivery. - Maintain accurate records of customer interactions, follow-ups, and feedback for future reference. - Provide support for customer onboarding, scheduling, and service coordination as needed. - Identify recurring customer issues and recommend process improvements to enhance customer experience. - Assist in preparing customer feedback reports and satisfaction metrics to drive continuous improvement. - Ensure all communication aligns with the company's standards and professionalism. Qualifications Required: - Previous experience in customer service or a related field is preferred. - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and the ability to remain calm under pressure. - Proficiency in maintaining accurate records and documentation. - Ability to collaborate effectively with cross-functional teams to achieve common goals. - Familiarity with customer relationship management (CRM) software is a plus. Please note that this is a full-time position that requires in-person work at our location. If you meet the qualifications and are interested in this opportunity, please contact us at hr@thereforeim.com or call 9072349800.,

Role Overview: You will be responsible for working as a sales representative covering the South India region. Your excellent speaking skills will be essential for this role. Key Responsibilities: - Represent the company in the South India region - Conduct sales activities to promote products/services - Build and maintain relationships with customers - Achieve sales targets and goals set by the company Qualifications Required: - Good speaking skills - Willingness to travel throughout South India - Previous experience in sales will be an advantage Feel free to contact the employer at +91 9497718852 for further details about the role.,