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31,109 Area Service Executive Jobs in Chapra

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posted 2 months ago

Area Business Executive

MEDI TRANSCARE PRIVATE LIMITED
experience1 to 6 Yrs
Salary2.5 - 4.0 LPA
location
Nagpur
skills
  • communication
  • sales
  • surgical
Job Description
  Promoting the client company's portfolio of surgical products to healthcare professionals. Conducting product demonstrations and providing technical/application support for medical devices. Engaging in cold-calling, lead generation, and demand creation within the assigned territory. Ensuring comprehensive coverage of accounts and building strong relationships with doctors and OT staff in line with company guidelines and segmentation. Executing sales strategies to achieve business targets within the designated area. Collecting and reporting market intelligence and competitor activities to the Area Business Manager (ABM) in a timely manner. Upholding company values and adhering to all systems, policies, and compliance requirements in every professional activity.  
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posted 2 weeks ago
experience1 to 6 Yrs
Salary2.5 - 5 LPA
location
Durgapur
skills
  • healthcare marketing
  • medical sales
  • lead generation
  • hospital marketing
  • pharmaceutical sales
  • medical services
  • diagnostics
  • sales
  • mba
  • medical
  • representative
Job Description
Position-Territory Sales Manager/Executive Vacant Location - Durgapur   Role & responsibilities: Meeting with Doctors and generating prescriptions within the specified territory. Achieving monthly sales targets, Monitoring Sales correction form, responsible for collection & outstanding payments. BTL / Doctors Camp Activities. Revenue Generation & Sales Targets. Having market awareness, provide support to the existing branches like marketing support and brand building activities etc. Preferred candidate profile:   Qualification: BSc, B Pharma, MBA( Any Graduate) Experience: 1-6 Years Two-Wheeler is Mandatory   Note : Interested Candidate share their resume on mail: munmun.chakraborty@lalpathlabs.com and whatsapp their resume on 7980955497
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posted 7 days ago

Field Executive

Bajaj Finance Limited
experience0 to 1 Yr
Salary2.0 - 3.0 LPA
location
Kochi, Thrissur
skills
  • activity planning
  • sales
  • field marketing
Job Description
 The Field Executive is responsible for driving business activities at partner locations, generating leads, supporting sales teams, and ensuring smooth execution of Bajaj Finance products across assigned areas.
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posted 6 days ago
experience15 to 20 Yrs
Salary20 - 30 LPA
location
Vijayawada
skills
  • management
  • customer
  • salesservice
  • satisfaction
  • team
Job Description
Job Title Area Manager Sales & Service (Automotive / Commercial Vehicles) About the Role As an Area Manager Sales & Service for Ashok Leyland, you will be responsible for achieving annual sales and service targets, driving growth in market share, ensuring operational excellence across dealer locations, and enhancing brand positioning in your assigned area. Key Responsibilities Take accountability for achieving annual sales targets and service revenues for the assigned territory. Drive market share growth across product verticals, working on territory-level sales strategy, competitor analysis, and market expansion initiatives. Support launches of new products in the territory plan and coordinate launch activities with dealers and ensure timely product roll-out. Ensure dealer locations follow defined processes and standards (sales & service processes, brand guidelines, operational procedures) ensure compliance and consistency. Lead, motivate and manage dealer sales and service teams recruit/coordinate with dealer staff, train them on products, processes and company standards, and drive performance. Ensure high-quality customer satisfaction oversee after-sales service process, ensure quality service delivery, handle customer feedback or complaints, and maintain customer relationships. Monitor and manage dealer profitability by tracking costs, optimizing resource allocation, and ensuring cost control to maintain healthy margins for the dealer network. Prepare and submit periodic reports on sales performance, market share, dealer performance, service metrics and other KPIs; analyze data to identify growth opportunities and corrective actions. Build and nurture strong relationships with dealers, channel partners, key accounts and internal stakeholders to ensure coordination and alignment of business objectives. Desired Candidate Profile / Qualifications Proven experience in automotive sales and/or service management ideally with a major vehicle manufacturer or dealership network. Strong track record in achieving sales and service targets, market share growth, and customer satisfaction in a territory/area-based role. Experience managing dealer or channel networks including dealer supervision, team leadership, performance management, cost control, and dealer profitability oversight. Ability to plan and execute territory-level sales/market strategies, including new-product launches, competitive positioning, and inventory/supply coordination. Good understanding of commercial vehicle market customer requirements, fleet/commercial buyers, after-sales service demands, and market dynamics. Excellent leadership, interpersonal and stakeholder-management skills ability to train, motivate, collaborate with dealers, teams, and senior management. Strong analytical skills comfortable with sales & service data, market analysis, KPI tracking and deriving insights to drive performance improvements. Customer-centric mindset commitment to service quality, customer satisfaction, timely resolution of issues, and long-term relationship building. Willingness to travel across the territory frequently to engage with dealers, clients, and field teams. Educational Qualification: Preferably a bachelors degree in business, engineering (automobile/mechanical) or related field; MBA or equivalent experience may be an advantage.
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posted 1 week ago
experience3 to 8 Yrs
Salary10 - 16 LPA
location
Solapur
skills
  • warranty
  • management
  • service
  • leadership
  • support
  • process
  • performance
  • retention
  • monitoring
  • changes
  • operationscustomer
  • product
  • cusomer
  • team
  • establishment
  • dealer
  • audits
Job Description
Job Title Area Service Operations Manager (or as applicable: Area Service Manager / Service Operations Manager) Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships/area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive service process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance indicators. Key Responsibilities Service Operations Management Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and service-level agreements. Monitor and report on service performance through key performance indicators (KPIs) such as turnaround time, resolution rate, customer satisfaction, and adherence to SLAs. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers, addressing their service requirements, concerns, and ensuring high levels of customer satisfaction and retention. Act as a point of escalation for complex or high-priority customer issues, ensuring prompt and professional resolution. Process, Audit & Quality Assurance Implement process changes and improvements across dealerships / service centers to improve efficiency, quality, and consistency of service delivery. Conduct regular warranty audits, process audits, and compliance checks to ensure that all service work and warranty claims are handled correctly and in line with company / regulatory standards. Product Campaigns & Market Implementation Lead rollout of new products or service-related offerings in the market / dealerships, managing launch, awareness, and ensuring successful adoption at dealership level. Monitor market feedback and competitive trends; stay updated on industry developments and share competitive product and service-related information with relevant stakeholders. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, advisors, support personnel ensuring capability building, training, performance management, and adherence to service standards. Foster a culture of continuous improvement, accountability, customer-focus, and operational excellence within the service team. Reporting & Stakeholder Coordination Prepare and present regular reports on service operations, performance metrics, audit findings, warranty claims, customer feedback, and improvement initiatives to senior management. Collaborate with other departments (sales, parts, quality, operations) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree in Business Administration, Engineering, Automobile / Mechanical / relevant discipline or equivalent relevant experience. Preferably with background in automotive / dealership / service operations. Proven experience in a service-management or operations role ideally across multiple service centers / dealerships / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent customer-facing, interpersonal and communication skills; skilled at stakeholder management, customer retention and complaint resolution. Solid understanding of service operations, warranty processes, quality assurance, process audits, and performance metrics monitoring. Data-driven mindset: ability to monitor KPIs, analyze service metrics, identify improvement areas and implement process improvements. Ability to handle multiple dealership mandates / service locations, manage high workload, and adapt to dynamic work environment. Market awareness: knowledge of industry trends, competitive products / services, and ability to implement new product/service rollouts efficiently.
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posted 7 days ago
experience2 to 7 Yrs
Salary7 - 16 LPA
location
Kolkata
skills
  • channel sales
  • area sales management
  • asm
  • retail sales
  • enquiry management
Job Description
Job Title: Area Sales Manager (ASM) Job Code: ITC/A/20251107/24346 Location: Kolkata Experience: 2-10 Years Education: Bachelors Degree CTC Range: 8,00,000 -20,00,000 Status: Open About the Role We are seeking a proactive and results-driven Area Sales Manager (ASM) to manage and enhance retail sales performance in the automotive sector. The ideal candidate will lead enquiry generation initiatives, improve test-drive management, and ensure consistent achievement of retail targets. This role demands strong dealership coordination, data accuracy, and adoption of digital tools to drive efficiency and customer engagement. Key Responsibilities Drive retail sales and consistently achieve monthly and quarterly targets. Lead enquiry generation initiatives and plan activations for increased footfall. Ensure effective test drive management and enhance customer experience. Monitor booking data accuracy, MIS reporting, and key sales metrics. Improve conversion ratios through sales funnel analysis and action planning. Oversee channel sales and maintain strong dealership relationships. Identify training needs, guide manpower, and ensure process adherence. Drive digital tools adoption to improve sales productivity and customer interactions. Manage dealer working capital, monitor stock aging, and control outstanding. Coordinate with internal and external stakeholders for operational excellence. Required Skills & Competencies Retail Sales Management Enquiry Generation & Activation Planning Test Drive Operations Channel/Dealership Sales Data Management & Accuracy Analytics & Conversion Improvement Communication & Team Motivation Digital Tools Proficiency
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posted 1 week ago
experience2 to 4 Yrs
Salary4.0 - 6 LPA
location
South Goa
skills
  • banquet sales
  • negotiation skills
  • catering sales
  • communication skills
  • business development
  • goan cuisine
Job Description
Position Overview We are seeking a dynamic and results-driven Catering/Banquet Sales Executive with strong experience in the Goa hospitality market. The ideal candidate will be responsible for generating new business for the hotels catering and banquet operations, with a focus on corporate clients, wedding planners, event agencies, and high-value social events. This role requires proactive market outreach, relationship-building, and in-depth knowledge of local customer preferences and cuisine trends. Key Responsibilities Business Development & Sales Actively identify, approach, and secure business from corporates, wedding planners, event organizers, and social groups. Conduct regular sales calls, client meetings, and site inspections to showcase hotel facilities and offerings. Develop and maintain a strong sales pipeline to achieve monthly and annual revenue targets. Build long-term partnerships to drive repeat business. Market Knowledge & Strategy Leverage strong understanding of the Goa market, local demand patterns, and industry trends. Identify new business opportunities within local communities, industries, and event categories. Provide market insights to the Sales Manager for strategic planning and promotional activities. Cuisine & Catering Expertise Apply knowledge of local cuisine, food preferences, and cultural requirements to create appealing catering offerings. Coordinate with culinary teams to propose menus that align with client expectations and event themes. Communication & Negotiation Deliver compelling presentations and proposals to clients. Negotiate rates, packages, and contract terms within hotel guidelines. Maintain accurate documentation of agreements, correspondence, and sales activities. Requirements Minimum 2 to 4 years of experience in catering/banquet sales within the Goa hospitality or events market. Strong local market knowledge, including corporate networks, wedding planners, and event agencies. Excellent understanding of catering services, food & beverage concepts, and local cuisine. Exceptional communication, presentation, and negotiation skills. Ability to work independently, engage in regular on-ground sales activities, and manage multiple inquiries simultaneously. Graduate degree in Hospitality, Business, or related field preferred.
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posted 1 day ago

Telesales/Telemarketing Executive

Skywings Advisors Private Limited
experience1 to 6 Yrs
Salary1.5 - 2.0 LPA
location
Jaipur
skills
  • telecalling
  • telesales
  • inbound sales
  • outbound sales
Job Description
Profile - Phone Sales Manager (on roll job) Job Role - Selling of life insurance through calling Data and leads are provided by the company Main Product is Life Insurance Location - Lal Kothi Jaipur  Interested candidates can call on 8126101395
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posted 3 days ago

Area Sales Executive

Jobs Territory
experience4 to 6 Yrs
location
Bangalore, Hyderabad+2

Hyderabad, Mumbai City, Delhi

skills
  • sales
  • marketing
  • b2b sales
  • area sales
  • business development
Job Description
Hi   Hope you are doing well !   Please find the details below:   Job Description Area Sales Executive   (HoReCa Sales) Company: Goeld Frozen Foods   Location: Delhi / Mumbai / Bangalore / Hyderabad   Experience: 4 6 years   About Goeld Frozen Foods   Goeld Frozen Foods is a fast-growing, 100% vegetarian frozen food brand, known for its innovation, premium quality, and authentic taste. With a strong footprint across retail, modern trade, and HoReCa (Hotels, Restaurants & Catering) channels, we are redefining the frozen food industry with a commitment to quality and customer satisfaction. To further strengthen our HoReCa business, we are seeking dynamic, target-driven, and passionate Area Sales Executives in Delhi, Mumbai, Bangalore, and Hyderabad, who have hands-on experience in the frozen food industry and HoReCa sales.   Role Overview :   The Area Sales Executive HoReCa Sales will be responsible for driving sales and expanding the companys presence in the HoReCa segment. The role demands a self motivated sales professional with a strong existing network in the HoReCa channel and a proven track record in achieving business growth targets. Key Responsibilities  Identify and develop new business opportunities in the HoReCa segment (Hotels, Restaurants, Caterers, QSRs, and Institutional Clients).  Build and maintain strong relationships with chefs, purchase managers, and decision makers.  Execute product demos, tastings, and presentations to promote product acceptance.  Collaborate with distributors, channel partners, and internal teams to ensure smooth order execution.  Plan and implement sales strategies to achieve monthly and annual sales targets.  Track competitor activities, pricing, and market trends to provide strategic inputs.  Ensure effective territory coverage, secondary sales, and collection management.  Maintain accurate data on sales performance, customer accounts, and market developments. Conduct periodic sales reviews and reporting to the Area or Regional Sales Manager. Eligibility  Graduate / Postgraduate in Business, Marketing, or related field.  46 years of experience in HoReCa sales within the frozen food industry (mandatory).  Strong network in the HoReCa market within the assigned region (Delhi / Mumbai / Bangalore / Hyderabad).  Proven track record of meeting or exceeding sales targets.  Excellent communication, negotiation, and relationship-building skills.  Self-motivated, proactive, and able to work independently.  Willingness to travel extensively within the assigned territory. What We Offer  Opportunity to work with one of Indias fastest-growing frozen food brands.  Exposure to a large network of premium HoReCa clients.  Supportive, growth-oriented, and performance-driven culture.     If you are interested please mail your resume to ankitarecruiter1103@gmail.com    regards Ankita
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posted 6 days ago
experience3 to 8 Yrs
Salary10 - 16 LPA
location
Nagpur
skills
  • indicators
  • service
  • retention
  • operations
  • support
  • performance
  • customer
  • process
  • establishment
  • product
  • changes
Job Description
Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.
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posted 6 days ago
experience3 to 8 Yrs
Salary10 - 16 LPA
location
Latur
skills
  • technical
  • indicators
  • service
  • retention
  • support
  • performance
  • customer
  • warranty
  • process
  • sale
  • product
  • establishment
  • after
  • changes
  • operationscustomer
  • audits
Job Description
Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles) Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.
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posted 2 weeks ago

Guest Service Professional

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
experience2 to 5 Yrs
Salary2.0 - 5 LPA
location
Bangalore
skills
  • logistics management
  • client
  • teamwork
  • relationship
  • vendor coordination
  • collaboration
  • mis reporting
  • guest relations
  • management
  • delivery
  • hospitality
  • service
  • teamplayer
Job Description
Coordinate & manage client visits in Bangalore and any other CG location (Whitefield, EPIP, DTP, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Bangalore) Understanding hosts requirements & proactively suggest services from CVE portfolio Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit Understand the CG strength areas and build that into visits Provide excellent client service with positive attitude to every client Follow operational policies Complete reporting requirements Coordinating with other departments for seamless visit management Innovate for better service and operational processes Maintain visit related MIS and reports for better insights Must have knack for service delivery, especially hospitality Must have excellent problem solving, written & verbal communication skills Proficient in Excel, Word, Power point etc. Must have excellent coordination/ collaboration abilities Core Skills Client Relationship Management Event & Visit Coordination Hospitality & Service Delivery Stakeholder Management Vendor Coordination Operational & Technical Skills Logistics Management MIS Reporting & Data Analysis Proficiency in MS Office (Excel, Word, PowerPoint) Process Innovation & Improvement Soft Skills Problem-Solving Written & Verbal Communication Collaboration & Teamwork Attention to Detail Positive Attitude & Customer Service Orientation Preferred Candidate: From Hospitality/ Hotel Industry with 2 to 5 years of experience in Guest relations, travel arrangements, front desk activities, report management. Willing to work in Corporate industry. With excellent English written & verbal Communication.  About Capgemini: Capgemini is a French multinational corporation that provides consulting, technology, and outsourcing services. Founded in 1967, the company has a global presence with offices in over 50 countries and helps businesses with digital transformation, cloud services, AI, data, and engineering. Key services include strategy and design, application and technology, engineering, and operations.  Capgemini has over 340,000 employees across more than 50 countries, with a workforce comprised of more than 160 nationalities  Benefits: 5 days working Hybrid working days
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posted 2 months ago

Area Business Executive

MEDI TRANSCARE PRIVATE LIMITED
experience1 to 6 Yrs
Salary< 50,000 - 3.0 LPA
location
Guwahati
skills
  • communication skills
  • sales presentations
  • sales
  • negotiation skills
Job Description
Job Description: Meeting doctors and OT staff, promotion and demand generation for the requisite product portfolio. To ensure complete coverage of doctors as per the specifications and classifications given by the Company. To implement the sales strategies in the respective territory of the Company. To collect the various relevant market information & submit it to the ABM. To respect and work within the systems and the values of the company Qualifications: Science Graduate (preferred) Non Science Background will be considered ONLY if +1.5 Years Health care Company Exp. (Current). D.Pharma Candidates shall be considered only if Relevant Health care Company Exp. Of Min 1.5 yrs Experience: Business development: 1 year (Preferred) Pharma/ Medical Devices/ Health care company Exp. only For Science Back Ground Candidates Min. 1 yrs For Non Science Candidates Min 1.5 Yrs for D.Pharma Candidates Min 1.5 Yrs Selling medical devices/ pharma products: 1 year (Preferred)
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posted 3 days ago
experience10 to 20 Yrs
Salary12 - 24 LPA
location
Bangalore, Chennai+8

Chennai, Noida, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi, Ahmedabad

skills
  • management
  • area
  • customer
  • service
  • cost
  • area sales
  • sales
  • manager
  • saving.
  • satisfaction
  • team
Job Description
      Job Description: Area Manager Job Code: ITC/AM/20251119/21799 Experience: 10+ Years Salary Range: 1620 LPA Qualification: B.E. Location: Open to All Cities The Area Manager will be responsible for achieving the annual sales and service targets while strengthening overall brand visibility for Ashok Leyland across the assigned region. The role focuses on driving market share growth across all product verticals, ensuring seamless support for new product launches, and maintaining high operational standards across dealer locations through strict adherence to PRISM processes. A key aspect of this role is leading, guiding, and motivating both sales and service teams to deliver consistent performance. The Area Manager will play a crucial role in enhancing customer satisfaction by ensuring effective customer engagement, faster issue resolution, and strong coordination between dealerships and customers. In addition, the position involves monitoring operational costs, identifying opportunities for cost saving, and ensuring profitability for the dealer network. The ideal candidate must possess strong team management capabilities, a results-driven approach, and in-depth knowledge of sales and service operations within the commercial vehicle industry.    
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posted 6 days ago
experience3 to 8 Yrs
Salary10 - 16 LPA
location
Mumbai City
skills
  • management
  • warranty
  • monitoring
  • operations
  • process
  • customer
  • service
  • support
  • leadership
  • technical
  • performance
  • retention
  • product
  • changes
  • audits
  • dealer
  • establishment
  • team
Job Description
Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.
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posted 6 days ago
experience3 to 8 Yrs
location
Mumbai City
skills
  • technical support
  • dealer management
  • warranty
  • service operations
  • process
  • customer retention
  • kpi monitoring
  • customer support
  • audits
  • establishment
  • product
  • changes
Job Description
Job Description: Territory Service Manager Position Overview We are seeking a highly capable Territory Service Manager to oversee end-to-end service delivery, strengthen customer retention, manage dealer operations, and support product performance. The ideal candidate will drive service excellence through effective KPI monitoring, process improvements, and strong technical support capabilities. Key Responsibilities Lead and manage service operations to ensure seamless service delivery and timely issue resolution. Drive customer retention by improving service touchpoints, response quality, and proactive engagement. Implement and manage process changes to enhance service efficiency and customer satisfaction. Support product establishment by coordinating service readiness, training, and field support requirements. Perform KPI monitoring to track service performance, dealer effectiveness, and operational efficiency. Conduct warranty audits, ensure compliance, and identify improvement areas to reduce warranty costs. Provide technical support for escalated issues, guiding dealers and internal teams on troubleshooting. Oversee dealer management by ensuring adherence to service standards, capability building, and performance evaluation. Lead customer support operations, ensuring timely responses, accurate information, and strong case resolution. Collaborate with product, quality, and sales teams to relay customer insights for continuous improvement. Required Skills & Qualifications Strong background in service operations, customer support, and dealer management. Experience in customer retention strategies and service process optimization. Hands-on knowledge of technical troubleshooting, warranty processes, and service documentation. Ability to analyze and monitor KPIs to drive service excellence. Excellent communication, stakeholder management, and problem-solving skills. Customer-centric mindset with a commitment to service quality. Bachelors in Engineering is required.
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posted 1 week ago

Area Sales Manager

WEHYRE CORPORATE CONSULTING PRIVATE LIMITED
experience3 to 6 Yrs
Salary4.5 - 6 LPA
location
Chennai
skills
  • area sales
  • b2b sales
  • fmcg
Job Description
Job Title: Area Sales Manager (ASM) & Sales Representatives (  Male )Location: Chennai, Tamil NaduIndustry: FMCG (Mosquito Repellents & Herbal Home Care Products)h. *Key Responsibilities:*For Area Sales Manager (ASM):Develop and execute sales strategies to achieve monthly and quarterly targets.Appoint and manage distributors, super stockists, and retailers across the assigned territory.Monitor secondary and tertiary sales to ensure consistent market performance.Train, motivate, and manage the field sales team.Plan market activations, promotional activities, and brand visibility drives.Prepare periodic sales reports and competitor analysis. For Sales Representatives:Visit retailers and distributors daily to generate sales.Ensure product availability and proper display at retail outlets.Collect orders and ensure timely delivery and payment collection.Build strong relationships with trade partners and customers.Support in sampling and market activation activities. Requirements:Education: Graduate (MBA/PGDM in Marketing preferred)Experience:oASM: 3-6 years in FMCG / OTC / Home Care segment.oSales Rep: 1-3 years in field sales or distribution.Proven track record of meeting or exceeding sales targets.Strong local market knowledge (Chennai region preferred).Two-wheeler and valid driving license mandatory. Compensation:ASM: 4.5 LPA 6.5 LPA + IncentivesSales Representative: 2 LPA 3.5 LPA + Incentives(As per experience and performance) How to Apply:Send your resume to jahanwehyre@gmail.com or WhatsApp to  6360434958Subject: Application for ASM/Sales Representative Chennai
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posted 1 week ago
experience5 to 10 Yrs
Salary5 - 10 LPA
location
Bangalore, Noida+7

Noida, Chennai, Hyderabad, Kolkata, Gurugram, Pune, Mumbai City, Delhi

skills
  • execution
  • franchise
  • store
  • management
  • kra
  • monitoring
  • relationship
  • retailing
  • performance
  • operations
Job Description
Company: Aditya Birla Group Grasim Paints Location: Open to All Cities Experience Required: 46 Years Education: M.A. or equivalent Compensation: 5,00,000 10,68,000 per annum Job ID: ITC/AFM/20251111/29237 About the Company The Aditya Birla Group is a global conglomerate with a workforce of over 120,000 employees across 42 nationalities. As part of its strategic vision, Grasim Industries Limited is entering the paints sector with a strong, innovation-driven portfolio designed to meet global standards and evolving market needs. About the Role We are seeking a proactive and dynamic Area Franchise Manager (AFM) to drive franchise expansion and operational excellence across multiple locations. This role is pivotal in building a strong franchise ecosystem, ensuring seamless retail execution, and supporting business growth across assigned territories. The ideal candidate will have prior franchise exposure, retailing experience, and strong KRA execution capabilities. Key Responsibilities Identify, map, and develop franchise channels in assigned territories. Convert existing dealers into franchise partners and manage onboarding processes. Evaluate and enhance retail excellence across franchise outlets. Ensure execution of painting services and oversee service quality. Support and coordinate franchise launch activities and marketing campaigns. Monitor franchise business performance and drive achievement of KRAs. Maintain strong relationships with franchise partners to ensure long-term success. Train dealer and franchise staff on product knowledge, retail processes, and service standards.
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posted 6 days ago
experience5 to 10 Yrs
location
Hyderabad
skills
  • tools
  • digital
  • channel
  • retail
  • conversion
  • management
  • data
  • sales
  • booking
  • test
  • ratio
  • drive
  • targets
  • dealership
Job Description
Job Description: Manager - Area Sales Manager Position Overview The Manager Area Sales Manager will be responsible for driving retail sales performance across assigned territories, ensuring achievement of sales targets, superior customer experience, and operational excellence at dealerships. The role includes managing enquiry generation activities, improving conversion ratios, ensuring data accuracy, and supporting dealer financial health while promoting digital adoption and process compliance. Key Responsibilities Drive retail sales performance and ensure achievement of monthly and annual retail targets. Monitor and ensure the quality and quantity of test drives to enhance customer engagement and improve conversions. Plan and execute activations, local promotions, and marketing initiatives to support enquiry generation. Ensure accurate, timely updating and reporting of booking, retail, and enquiry data across all systems. Analyze sales funnel metrics and implement strategies to improve conversion ratios from enquiry to retail. Identify training needs and drive capability-building initiatives for dealership sales staff. Motivate and guide dealership teams to improve productivity, customer handling, and overall performance. Ensure strict adherence to sales processes, customer interaction protocols, and organizational standards. Promote the usage and adoption of digital tools, CRM systems, and digital retail platforms across dealerships. Monitor and manage dealer financial parameters including working capital, inventory health, stock aging, and outstanding reduction. Coordinate closely with dealer principals and sales teams to implement corrective actions and business improvement plans. Conduct regular market visits to assess competition activities, customer expectations, and dealership performance. Required Skills & Qualifications Strong experience in automotive sales, channel management, or dealership operations. Excellent understanding of retail sales processes, customer lifecycle, and test-drive management. Proven ability to drive enquiry generation and improve conversion ratios. Strong analytical skills with the ability to interpret sales data and recommend actionable insights. Good communication, coaching, and team motivation skills. Experience with digital sales tools, CRM platforms, and reporting dashboards. Ability to manage multiple stakeholders and drive performance across dealerships. Bachelors degree required.
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posted 1 week ago
experience8 to 12 Yrs
Salary12 - 20 LPA
location
Ranchi
skills
  • automobile
  • charging
  • area sales management
  • demand generation
  • sales
  • ev
Job Description
Position: Area Sales Business Manager MEAL Location: Ranchi Company: ITC Experience: 8-12 Years Qualification: B.E Salary Range: 15,00,000 -20,00,000 LPA Industry: Auto / EV (PV/2W/3W) / Auto Components Job Code: ITC/ASBM-M/20251107/12580 About the Role The Area Sales Business Manager MEAL is responsible for driving sales volume, increasing market share, and delivering an exceptional customer experience in the assigned region. The role demands strong expertise in sales & service operations within the Automobile or EV sector. Key Responsibilities Achieve sales volume, market share, and revenue targets for the region. Drive demand generation initiatives and ensure strong retail visibility. Manage and monitor dealer network performance, sales processes, and operations. Ensure a seamless customer experience across all touchpoints. Oversee billing processes, retail operations, and inventory management. Ensure service quality through systematic customer feedback and quick resolution of issues. Maintain process adherence, compliance, and operational discipline across dealerships. Ensure availability of tools, equipment, spare parts, and manpower at service locations. Coordinate with EV charging teams and support infrastructure readiness. Train and guide team members to enhance performance and productivity. Ideal Candidate Profile 8+ years of experience in Sales & Service within the Auto / EV industry. Strong understanding of retail management, customer experience, and dealer operations. Excellent communication, leadership, and team management skills. Ability to drive demand generation programs and ensure process compliance. Tech-savvy and comfortable working with digital tools and CRM platforms. How to Apply Interested candidates can share their CVs at [Insert Email/Apply Link]. Please mention the Job Code: ITC/ASBM-M/20251107/12580 in the subject line.
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