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21 Birthdays Jobs nearby Kharagpur

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posted 2 days ago

Inbound Tech Support Agent

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Technical Support
  • Inbound Calls Handling
  • Diagnosing Technical Problems
  • Sales Skills
Job Description
Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,
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posted 2 months ago

Sales And Marketing Associate

ROY BADI EVENTS PVT LTD
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Marketing
  • Communication
  • Interpersonal Skills
  • Teamwork
  • Event Bookings
  • Market Trends Analysis
Job Description
You will be responsible for marketing to attract bookings for various events such as marriage parties, birthday parties, conferences, ceremonies, family gatherings, corporate meetings, and other events. - Marketing to generate bookings for different types of events - Building relationships with potential clients to increase bookings - Creating marketing strategies to reach target audience effectively - Collaborating with the team to ensure successful execution of events - Monitoring market trends and competition to stay ahead in the industry - Strong marketing skills with a focus on event bookings - Excellent communication and interpersonal skills - Ability to work effectively in a team environment - Knowledge of the event industry and market trends - Proven track record of successful event marketing,
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posted 2 months ago

US Inbound Tech Support Process

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
West Bengal
skills
  • Technical Support
  • Inbound Calls
  • Router
  • Printer
  • Antivirus Issues
  • Sales Skills
Job Description
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your key responsibilities will include: - Diagnosing problems efficiently - Recommending the most suitable solutions to the customer - Selling technical support plans along with relevant software Qualifications Required: - Minimum 6 months to 1 year experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills At Adeeba E-Services Pvt. Ltd., you can expect a salary range of Rs. 15,000-22,000/month (fixed) along with lucrative incentives. The shift timing for this position is in the US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account with generous incentives - 24 leaves in a year including comp offs and birthday leaves - Daily and Monthly Incentives - Spot Incentives - No Extension of Shift Timings - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,
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posted 2 months ago

Inbound Tech Support/Sales-US Shift

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Customer Service
  • Technical Support
  • Inbound Voice Process
  • Router
  • Antivirus
  • Tech Support
  • Printer
  • Sales Skills
Job Description
As a Customer Service Executive/ Technical Support Executive at Adeeba E Services Pvt Ltd, you will be responsible for handling inbound calls related to printer, router, and antivirus issues. Your role will involve diagnosing the problems effectively and providing customers with the best solution. Additionally, you will be tasked with selling technical support plans and relevant software to customers. Key Responsibilities: - Take inbound calls from customers experiencing printer, router, and antivirus issues - Diagnose the problems accurately and offer appropriate solutions - Recommend and sell technical support plans and relevant software Qualifications Required: - Experience in outbound tech support for a minimum of 6 months to 1 year - Ability to effectively close calls and demonstrate good sales skills - Immediate availability to join the team Adeeba E Services Pvt Ltd offers a fixed salary credited on the 1st of every month, along with 24 leaves in a year, comp offs, birthday leaves, and attractive incentives. You can enjoy a friendly working environment with no extension of shift timings. The salary range for this role is Rs. 15,000 to Rs. 25,000 per month (fixed) plus lucrative incentives. The shift timings are from 9:00 pm to 7:00 am (US Shift) for 6 days a week. If you are interested in this opportunity, please contact Paromita (HR) at 9038208238 to explore further details and proceed with the application process.,
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posted 2 months ago

Outbound Tech Experienced

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • router
  • technical support
  • printer
  • antivirus issues
  • sales skills
  • inbound tech sales
  • outbound tech support
Job Description
You will be responsible for taking inbound calls related to printer, router, and antivirus issues from customers. Your duties will include diagnosing the problems, recommending the best plan to the customer, and selling technical support plans along with relevant software. Additionally, you will be involved in hiring agents for inbound tech sales and outbound tech experienced candidates. The job offers a fixed salary on the 1st of every month, daily & monthly incentives, referral bonus, and 24 paid leaves along with a birthday leave. The shift timing for this role is night shift from 9:00 pm to 7:00 am. - Take inbound calls related to printer, router, and antivirus issues - Diagnose problems and recommend the best plan to customers - Sell technical support plans along with relevant software - Hire agents for inbound tech sales - Work in the night shift from 9:00 pm to 7:00 am - Must have 10+2 qualification - Candidates with experience in outbound tech support for more than 6 months to 1 year preferred - Should know how to close their own calls and have good convincing and sales skills - Immediate joiners preferred Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, catering to offshore consumers and business entities through telemarketing services since 2014. The company focuses on delivering high levels of customer satisfaction and unmatched services and support functions. Adeeba E-Services Pvt. Ltd. has built its foundation on trust, accountability, and reliability, enhancing the performance of its talents and increasing productivity through research and development.,
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posted 3 days ago

Cloud Specialist

Hyland Software
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • SQL
  • CRM
  • troubleshooting
  • analytical skills
  • monitoring tools
  • ITIL
  • communication skills
  • customer handling
  • Cloud technologies
Job Description
As a Cloud Specialist 1 at Hyland Software, you will play a crucial role in responding to and resolving monitoring alerts, requests from customers, partners, and the company services team. Your responsibilities will include working on disaster recovery failover testing, responding to incidents, and managing scheduled maintenance windows within the cloud environment with the support of your team members. **Responsibilities:** - Application Layer Monitoring on Cloud - Monitoring infrastructure, including Servers, Applications & Services, and remediate issues - Documentation, recording, and updating incident details in ITSM tool - Ensuring maximum service availability and performance - Managing escalations within SLAs defined in the team's standard operating procedures - Coordinating with stakeholders and third-party vendors - Supporting and classifying incidents by making an initial assessment of the incident's nature, severity, impact, and risk - Allocating unresolved incidents to appropriate support groups - Monitoring & Tracking, reviewing incident progress, and keeping users informed - Managing requests/incidents assigned by Leads/Manager **Qualifications:** - Must have a bachelor's degree - 0.5 - 3 years of experience in Infrastructure Support or a NOC - Basic Knowledge of Cloud technologies, SQL & CRM based applications - Basic troubleshooting & analytical skills - Basic Knowledge of various monitoring tools like SolarWinds, BMC, etc. - Basic Knowledge of ITIL - Ability to multi-task and prioritize workload - Good oral & written communication skills - Adaptable to a 24/7 rotational shift model, including night shifts - Ability to adapt to continuously changing procedures and environments - Customer handling experience preferred - Freshers with strong knowledge & certification will be preferred At Hyland Software, we take pride in our culture and prioritize employee engagement. We offer various benefits and programs to support our workforce, such as: - Learning & Development opportunities, including a development budget, tuition assistance program, self-paced online courses, instructor-led webinars, mentorship programs, and a structured onboarding experience - R&D focus on cutting-edge technologies, constant modernization efforts, a dynamic and innovative environment, and a dedicated R&D Education Services department - Work-life balance culture with a flexible work environment, possibility to work from home, and a focus on trust and efficiency - Well-being initiatives including private medical healthcare, life insurance, gym reimbursement, and constant well-being programs - Community Engagement with volunteer time off - Diversity & Inclusion programs including employee resource groups and inclusion benefits - Niceties & Events such as snacks and beverages, an employee referral program, birthday gifts, baby gifts, and employee programs If you are passionate about technology, dedicated to your work, and value honesty, integrity, and fairness, we invite you to join us at Hyland Software in the role of Cloud Specialist 1.,
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posted 2 months ago

Intl voice process UK / US Shift

Adeeba e Services Pvt. Ltd.
experience1 to 5 Yrs
location
Kolkata, West Bengal
skills
  • Technical Support
  • Sales
  • Communication
  • Outbound Tech Processes
  • Problemsolving
Job Description
You will be responsible for receiving inbound calls from international customers and providing technical support by diagnosing the issues, suggesting annual service plans, and software solutions. Your main goal will be to close sales and achieve the set targets. It is essential for you to have experience in outbound tech processes for more than 1 year and possess the skills to effectively close calls. - Receive inbound calls from international customers - Provide technical support by diagnosing issues and recommending solutions - Close sales and achieve targets - Utilize your experience in outbound tech processes - Ensure 100% attendance to avail attendance incentives - Receive a loyalty bonus of Rs. 5000 every year - Benefit from lucrative incentives and paid leaves - Enjoy rotational offs with 24 paid leaves, birthday leave, and comp offs - Work in US/UK Shift timings Qualifications Required: - Prior experience in outbound tech processes for more than 1 year - Ability to effectively close calls - Strong communication and problem-solving skills,
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posted 2 months ago
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • troubleshooting
  • printers
  • broadband
  • routers
  • Mac
  • iPhone
  • iPad
  • outbound tech support
  • closing calls
  • convincing
  • sales skills
  • blue screen errors
  • popup calls
  • computers
  • emails
Job Description
As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for providing technical assistance to customers facing printer, router, and antivirus issues. Your main duties will include diagnosing problems, recommending solutions, and selling technical support plans and software. To excel in this role, you must have outbound tech support experience of 6 months to 1 year, be proficient in closing calls, possess strong convincing and sales skills, and have knowledge of blue screen errors and pop-up calls. Additionally, you should be experienced in troubleshooting a variety of technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. Key Responsibilities: - Take inbound calls and assist customers with technical issues - Diagnose problems and recommend appropriate solutions - Sell technical support plans and relevant software Qualifications: - High School Diploma If you are the right candidate, you can expect a fixed monthly salary ranging from Rs. 15,000 to Rs. 22,000 along with generous incentives. The position offers benefits such as fixed salary deposits, 24 leaves per year including compensatory and birthday leaves, daily and monthly incentives, spot incentives, no shift timing extensions, and medical benefits. The working schedule consists of 6 days a week during US Shift. Please note that all your information will be handled confidentially in accordance with EEO guidelines. For more information or to apply, please contact Sadhana (HR) at 8016099788.,
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posted 3 weeks ago
experience2 to 12 Yrs
location
Kolkata, West Bengal
skills
  • JavaScript
  • HTML
  • CSS
  • Sass
  • Less
  • TDD
  • Angular 8
  • TypeScript
  • CICD
  • Restful API integration
  • Code versioning tools
Job Description
As an Angular 8+ developer at our company, you will play a crucial role in developing the front-end of our products. Your responsibilities will include: - Building, optimizing, and maintaining front-end web apps. - Ensuring high performance and compatibility across platforms and devices. - Writing tested, idiomatic, and documented JavaScript, HTML, and CSS. - Collaborating effectively with front-end developers and designers. - Communicating with the back-end department to implement a best-practice RESTful API/GraphQL. - Integrating external web services. - Delivering a complete front-end application. - Designing visually aesthetic user interfaces. - Identifying and rectifying issues with front-end code to eliminate bugs. - Creating unit tests and well-written documentation. - Auditing code to optimize performance. - Participating in requirements analysis and maintaining code quality. Qualifications required for this role include: - 2+ years of experience in building Single Page Applications using Angular 8 & above. - Good knowledge of Object-Oriented JavaScript, ES6/TypeScript. - Working knowledge of responsive web design. - Familiarity with HTML5, CSS3, Sass, or Less. - Understanding of coding standards, design patterns, and unit testing. - Knowledge of TDD and CI/CD practices. - Strong analytical and problem-solving skills. - Experience in web development and Restful API integration. - Ability to write reusable libraries and use code versioning tools. - Desirable: Product development knowledge and habit of documenting code inline using JSDoc or similar methods. About the Company: At Innofied, we foster a high-energy workplace that values innovation and passion for crafting world-class tech products. We offer a dynamic environment where team members have access to training and resources for achieving remarkable results. Our company is experiencing rapid growth and provides opportunities for personal and professional development. Benefits: - Work with industry experts, entrepreneurs, authors, and mentors. - Enjoy a 5-day work week and flexible working hours. - Experience an open and free culture with a high Glassdoor rating. - Participate in events, annual fests, birthdays, picnics, trips, and creative meets. Join us at Innofied and be part of a team that is dedicated to creating innovative tech solutions and fostering individual growth.,
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posted 2 months ago
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Troubleshooting
  • Computer
  • Broadband
  • Router
  • Mac
  • Iphone
  • Ipad
  • Outbound Tech Support
  • BLUE SCREEN ERRORS
  • POP UP CALLS
  • Printer
  • Email issues
  • Sales Skills
Job Description
As an International Contact center based in India and US, Adeeba E-Services Pvt. Ltd. has been providing Telemarketing services since 2014 with a strong focus on customer satisfaction and support functions. The company has established trust and reliability in its services, leading to enhanced performance and increased productivity through continuous research and development efforts. You will be responsible for providing Inbound Technical Support during the US Shift. Your primary tasks will include taking inbound calls related to printer, router, and antivirus issues. It will be your responsibility to diagnose the problems and offer the most suitable technical support plan to the customers, including relevant software recommendations. - Must have experience in Outbound Tech Support for a minimum of 6 months to 1 year - Ability to independently close calls and possess strong convincing and sales skills - Knowledge about BLUE SCREEN ERRORS and POP UP CALLS - Troubleshooting technical issues related to Computer, Printer, Broadband, router, Email issues, Mac, I-phone, I-pad - Salary range: Rs.15,000-22,000/month (fixed) + Lucrative Incentives - Work in US Shift timing - Experience in Outbound Tech Support for 6 months to 1 year - Proficiency in handling own calls and strong sales skills - Familiarity with BLUE SCREEN ERRORS and POP UP CALLS - Ability to troubleshoot technical issues related to Computer, Printer, Broadband, router, Email issues, Mac, I-phone, I-pad If you are a candidate with the right qualifications and skills, there is no salary bar. The company offers benefits such as fixed salary on the 1st of every month, huge incentives, 24 leaves in a year including comp offs and birthday leaves, daily/monthly spot incentives, medical benefits, and a 6-day work week. For further details and application, you can contact Priyanka (HR) at 9804149788. All your information will be kept confidential in accordance with EEO guidelines.,
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posted 1 week ago
experience5 to 9 Yrs
location
Kolkata, West Bengal
skills
  • Manual testing
  • Automation testing
  • Web application testing
  • Mobile application testing
  • Test cases
  • Defect management
  • JIRA
  • Bugzilla
  • Mantis
  • Rally
  • Asana
  • Assembla
  • Trello
  • Google Docs
  • MS Excel
  • Software QA methodologies
  • Test plans
  • Agile development process
  • BugHost
  • BugTracker
Job Description
Role Overview: As a QA Tester at Innofied, your main responsibility will be to review project requirements, specifications, and technical design documents to generate test plans. You will create detailed, comprehensive, and well-structured test plans and test cases for manual and automation testing of web applications and mobile applications. Additionally, you will estimate, prioritize, plan, and coordinate testing activities, and design, develop, and execute automation scripts using open source tools. Key Responsibilities: - Review project requirements, specifications, and technical design documents to generate test plans. - Create detailed, comprehensive, and well-structured test plans and test cases. - Perform manual and automation testing of web applications and mobile applications. - Estimate, prioritize, plan, and coordinate testing activities. - Design, develop, and execute automation scripts using open source tools. - Identify, record, document thoroughly, and track bugs. - Perform thorough regression testing when bugs are resolved. - Develop and apply testing processes for new and existing products to meet quality standards. - Liaise with internal teams to identify project requirements and functionalities. - Monitor debugging process results. Qualifications Required: - Experience in manual and automation testing. - UX and Customer web application and mobile app testing experience required. - Strong knowledge of software QA methodologies, tools, and processes. - Experience in writing clear, concise, and comprehensive test plans and test cases. - Strong desire to learn and share knowledge with others. - Effective communication skills with clients at technical and functional levels. - Problem-solving skills and good decision-making abilities. - Experience in working with an Agile development process is preferred. - Good knowledge of at least one defect management and tracking tools like JIRA, Bugzilla, Mantis, Rally, BugHost, Asana, Assembla, Trello, BugTracker, Google Docs, MS Excel etc. - Company Details: Innofied promotes a high-energy workplace culture where everyone is passionate about crafting world-class tech products. The company hires innovative, growth-minded talent and provides resources to achieve remarkable results. With a 100% YoY growth rate, Innofied is expanding exponentially and offers exclusive in-house and external training and certifications to all team members. Benefits: - Work with industry experts, entrepreneurs, authors, and mentors. - 5-Days Working. - Flexible Working Hours. - Open and free culture. - Enjoy events, annual fests, birthdays, picnics, trips, and creative meets.,
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posted 2 months ago
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • C
  • SQL Server
  • HTML
  • CSS
  • JavaScript
  • MVC architecture
  • JIRA
  • GitHub
  • TFS
  • MS Project
  • ASPNET
  • AgileScrum
  • Waterfall methodologies
Job Description
As a Project Manager at Salescom Services Pvt Ltd, you will play a crucial role in leading the planning, execution, and successful delivery of automation projects within ASP.NET or similar traditional environments. Your responsibilities will include: - Lead, plan, and manage ASP.NET web and related automation software development projects from initiation to successful delivery. - Collaborate with internal and external stakeholders to gather requirements, review or assist in preparing project scope documentation, set realistic end-dates aligned with the roadmap, prioritize tasks based on business impact, and make informed decisions on technology and resource allocation in consultation with the Lead Colleague and Software Director. - Communicate confidently with stakeholders and CX-level customers to clarify information, set expectations, and provide updates with clarity and conviction. - Coordinate internal teams and third-party vendors to ensure alignment and timely delivery of project milestones. - Facilitate key Agile ceremonies including daily stand-ups, sprint planning, and retrospectives. - Ensure accurate project documentation, monitor individual performance, and provide regular progress reports. - Drive team productivity by overseeing task assignment, tracking ROI, and fostering a collaborative team culture. - Conduct post-project evaluations, including user testing, to assess outcomes and identify areas for improvement. - Review deliverables for compliance in collaboration with Legal and implement necessary changes. - Manage project risks and scope changes proactively, ensuring minimal disruption and on-time delivery. - Uphold coding standards and best practices, ensuring secure and maintainable development in ASP.NET and related technologies. - Promote a high-performing team culture, where recognition and rewards are based on trust, performance, and earned leadership insight. Qualifications Required: - Bachelors degree in computer science, Information Technology, or a related field. - Proven experience leading software development projects ideally within ASP.NET technologies or a strong willingness to step into a leadership role. - Strong technical proficiency in ASP.NET, C#, SQL Server, HTML, CSS, JavaScript, and the MVC architecture. - Track record of successful project delivery, including meeting defined timelines and milestones. - Solid understanding of both Agile/Scrum and Waterfall methodologies as standard project frameworks. - Excellent communication, leadership, stakeholder management, and team-building skills. - Ability to translate high-level concepts into structured plans with clear deliverables and timelines. - Proficiency in project and version control tools such as JIRA, GitHub, TFS, or MS Project. Salescom Services Pvt Ltd is a subsidiary of a British technology company specializing in IT & Security and Telecommunications products and services. With a successful operational history spanning over a decade and a strong track record in managing successful ventures and acquisitions, our company continues to deliver excellence in the industry. If you demonstrate successful progress and deliver your KPIs over a reasonable period, you will enjoy additional benefits such as birthdays off, ongoing training, optional company-sponsored medical cover, and caf facilities.,
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posted 2 months ago

Inbound Tech Support

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Inbound Calls
  • Technical Support
  • Communication Skills
  • Troubleshooting
  • Printers
  • Broadband
  • Routers
  • Email Systems
  • Mac
  • iPhone
  • iPad
  • Outbound Calls
  • Customer Calls
  • Computers
  • Sales Skills
Job Description
You will be working as a Technical Support Executive at Adeeba E-Services Pvt. Ltd., an international contact center known for its high customer satisfaction and reliable support functions since 2014. Your role will involve handling inbound calls from customers facing technical issues with printers, routers, and antivirus software. You will diagnose these issues and recommend suitable support plans, as well as sell technical support plans and relevant software to customers. Key Responsibilities: - Handling inbound calls related to technical issues with printers, routers, and antivirus software. - Diagnosing technical problems and suggesting appropriate support plans. - Selling technical support plans and relevant software to customers. Qualifications Required: - 1-2 years of experience in inbound/outbound technical support in an international BPO. - Proficiency in effectively closing customer calls. - Excellent communication abilities. - Experience in troubleshooting technical issues with computers, printers, broadband, routers, email systems, Mac, iPhone, and iPad. - Ability to address customer concerns and provide accurate resolutions. - Willingness to work flexible night shifts. At Adeeba E-Services Pvt. Ltd., you will enjoy perks such as a fixed salary on the 1st of every month, 24 leaves per year (including comp-offs and birthday leaves), lucrative incentives, no extension of shift timings, and an employee-friendly working environment. The salary for the Technical Support Executive role is negotiable based on experience and current compensation, with additional attractive incentives. Immediate joining is preferred. If you have a 10+2 qualification and at least 6 months to 1 year of experience in outbound tech support, along with convincing and sales skills, you are encouraged to apply. The salary ranges from Rs. 15,000 to 22,000 per month, with additional incentives. This is a direct company posting, and there are no recruitment fees involved. Freshers and domestic BPO candidates are advised not to apply. For further details or queries, contact Uzma (HR Manager) at +919883204509 or Neharul (HR) at +918101364900/8100272764. You can also reach out to the landline at +91-33-65555831/65555832.,
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posted 2 months ago

Web Consultant / Telesales / BPO

Digital Mitro Private Limited
experience1 to 5 Yrs
location
Kolkata, West Bengal
skills
  • English communication skills
  • Verbal communication skills
Job Description
You will be responsible for handling outbound calls for the US Website Process during the US Shift (Night Shift) in a professional and courteous manner. Your key responsibilities will include: - Engaging in handling outbound calls for the US Website Process - Working effectively in a team environment with a pleasant demeanor - Demonstrating excellent verbal communication skills To qualify for this position, you must: - Possess excellent English communication skills - Have a positive attitude and be committed to work - Hold a minimum educational qualification of 10+2 - Be flexible with night shifts Digital Mitro offers various perks and benefits such as: - Salary disbursed on the 10th of every month - 24 paid leaves, 15 Comp Offs, and Birthday Leave - Leave Encashment facility - Spot Joining Letter provided - High Incentives offered If you are interested in a BPO job, feel free to refer your friends who might be suitable for this opportunity. Salary: INR 12,000.00 - 25,000.00 per month Benefits: Paid time off, Performance bonus Schedule: Night shift Ability to commute/relocate: Kolkata, West Bengal - Reliably commute or plan to relocate before starting work (Required) Experience: Total work experience of 1 year (Preferred) Language: English (Preferred) To apply or for any queries, please contact HR Ritu at +91 6290296899 or email at hr@digitalmitro.com. We are excited about the prospect of having you join our team at Digital Mitro!,
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posted 2 days ago

Automatic Smoke Vent Engineer

Total Integrated Solutions (TIS) Ltd
experience3 to 7 Yrs
location
West Bengal
skills
  • Microsoft Office
  • ventilation systems
  • damper systems
  • technical knowledge
  • IT Literate
  • ECS Card Holder
  • BS7671 18th Edition qualification
  • Full UK driving licence
Job Description
As an Automatic Smoke Vent Engineer at TIS, you will be a valuable member of the AOV Division, contributing your expertise to diverse projects in the southern region. Your role will involve organizing your workload efficiently to ensure safe and timely access to sites. You will also be responsible for reading and interpreting technical drawings accurately for the correct installation of cabling, controls, and systems. Effective communication with site management, customers, and colleagues is crucial to ensure smooth project delivery. Additionally, you will be required to produce daily reports for your Line Manager and service and commissioning reports for each project attended. Commissioning systems and setting them to work, as well as servicing and maintaining existing smoke ventilation and damper systems, will be part of your regular tasks. Key Responsibilities: - Organize workload for safe and punctual site access - Read and interpret technical drawings for proper installation - Communicate effectively with stakeholders for project delivery - Produce daily and commissioning reports - Service and maintain smoke ventilation and damper systems Qualifications Required: - Good technical knowledge of ventilation and damper systems - Minimum 3 years of experience in maintaining and repairing ventilation systems - Experience with car park ventilation systems is advantageous - Proficiency in Microsoft Office and IT literacy - ECS Card Holder - BS7671 18th Edition qualification is beneficial - Full UK driving licence required The ideal candidate for this role will be proactive, positive, and self-motivated with a can-do attitude. Strong organizational skills and the ability to work under pressure are essential. Good communication skills will enable you to build and maintain relationships with clients and colleagues. A commitment to continuous learning and professional development is highly valued. In addition to a challenging role, we offer the following package: - Working hours: Monday to Friday, 8.00 am to 5.00 pm - Salary: 38,000 - 44,000 per annum plus overtime - Benefits: Annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, MedicalCash Plan, Cycle to Work, 25 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks, and Employee Assistance Program To apply for this position, please send your CV to careers@tis.co.uk or fill out the TIS vacancy application form. You can also contact the People Department at TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU or email at careers@tis.co.uk.,
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posted 2 days ago
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Customer Service
  • Technical Support
  • Inbound Voice Process
  • Router
  • Antivirus
  • Tech Support
  • Sales
  • Printer
Job Description
You are invited to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for the Inbound Voice Process (Tech Support) team in the US Shift. As part of your role, you will be responsible for handling inbound calls regarding printer, router, and antivirus issues from customers. Your ability to diagnose problems effectively and provide suitable solutions to customers will be crucial. Additionally, you will offer technical support plans and recommend relevant software to fulfill customer needs. Some of the benefits and facilities you can enjoy at Adeeba E Services Pvt Ltd include a fixed salary credited on the 1st of every month, 24 leaves per year with comp offs and birthday leaves, lucrative incentives, strict adherence to shift timings without extensions, and a friendly working environment. To excel in this role, you should have prior experience in Outbound Tech Support for at least 6 months to 1 year, be proficient in closing your own calls, and possess strong convincing and sales abilities. Candidates must be prepared to join immediately. The salary offered for this position ranges from Rs. 15,000 to Rs. 25,000 per month (fixed) along with generous incentives. The shift timings are in the US Shift from 9:00 pm to 7:00 am, working 6 days a week. If you find this opportunity exciting and wish to apply, please contact Paromita (HR) at 9038208238.,
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posted 2 days ago

Senior Technical Support Specialist

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Troubleshooting
  • Printers
  • Broadband
  • Routers
  • Mac
  • iPhone
  • iPad
  • Outbound Tech Support
  • Closing Calls
  • Convincing Skills
  • Sales Skills
  • Blue Screen Errors
  • Popup Calls
  • Computers
  • Emails
Job Description
You will be working as a Tech Support Associate at Adeeba E-Services Pvt. Ltd., an International Contact center with operations in India and the US. The company has been providing telemarketing services to offshore consumers and businesses since 2014. Adeeba E-Services is known for its high customer satisfaction levels, exceptional services, and reliable technical support. By focusing on trust, accountability, and reliability, the company has seen a significant increase in productivity and the performance of its in-house talents. Adeeba E-Services aims to be the go-to platform for all customer solutions by consistently delivering IT-enabled support systems. **Key Responsibilities:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing problems effectively and recommending the most suitable solutions to the customers. - Selling technical support plans and relevant software to the customers. **Qualifications Required:** - Minimum of 6 months to 1 year of experience in outbound tech support. - Proficient in closing calls on your own and possessing excellent convincing and sales skills. - Knowledge of blue screen errors, pop-up calls, and experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. The salary offered for this role ranges from Rs. 15,000 to Rs. 22,000 per month, along with lucrative incentives. The working shift for this position is a US shift. Adeeba E-Services provides various benefits and facilities to its employees, including a fixed salary credited on the 1st of every month, generous incentives, 24 leaves in a year, comp-offs, birthday leaves, daily/monthly incentives, spot incentives, no extension of shift timings, and medical benefits. The company values its employees and ensures a supportive work environment. If you are the right candidate for this position, the salary will not be a constraint. Adeeba E-Services Pvt. Ltd. is looking for individuals who are dedicated, skilled, and customer-oriented to join their team. If you meet the requirements and are interested in this opportunity, please contact Priyanka (HR) at 9804149788 for further details. Adeeba E-Services Pvt. Ltd. follows Equal Employment Opportunity (EEO) guidelines and ensures that all your information will be kept confidential.,
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posted 2 days ago

Tech Support Candidate

Adeeba e Services Pvt. Ltd.
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • Excellent communication skills in English
  • Outbound tech support
  • Sales skills
Job Description
As an international contact center based in India and the US, Adeeba E-Services Pvt. Ltd. has been a trusted provider of telemarketing services since 2014. The company is known for its high customer satisfaction levels, exceptional services, and reliable support functions. With a focus on trust, accountability, and reliability, Adeeba continuously enhances its in-house talents through research and development to deliver top-notch IT-enabled support systems. In your role as a Customer Service Executive/Technical Support Executive in the Inbound Voice Process (Tech Support) team, you will: - Handle inbound calls regarding printer, router, and antivirus issues, providing accurate diagnosis and recommending suitable solutions to customers. - Offer technical support plans and relevant software to address customer needs effectively. Key Benefits and Facilities include: - Fixed monthly salary credited on the 1st of every month. - 24 leaves per year with comp-offs and birthday leaves. - Lucrative incentives based on performance. - No extension of shift timings, ensuring a positive and friendly working environment. To qualify for this position, you need: - Minimum qualification of 10+2. - Excellent communication skills in English. - Prior experience in outbound tech support for 6 months to 1 year. - Ability to close customer calls effectively and demonstrate strong sales skills. - Immediate joining required. The salary for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed), along with generous incentives. The shift timings are in the US Shift, from 9:00 pm to 7:00 am, six days a week. Freshers and candidates from domestic BPOs are not eligible for this role. For further queries or to apply for the position, contact Neharul (HR) at +918101364900 / 8100272764 or on the landline at +91-33-65555831 / 65555832. Join Adeeba E-Services Pvt. Ltd. today and become a part of our dynamic and customer-focused team!,
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posted 1 month ago

Promoter

JR Life Sciences Pte Ltd
experience0 to 4 Yrs
location
West Bengal
skills
  • customer service
  • product knowledge
  • stock control
  • event management
  • sales experience
Job Description
As a Sales Associate for our company, your role will involve actively promoting and selling our full range of health supplements to customers. You will need to understand customer needs and provide expert advice on products and services to ensure a high level of customer satisfaction. Your responsibilities will include assisting customers with product inquiries, providing detailed information about the benefits and usage of health supplements, and continuously acquiring knowledge about industry trends, products, and market conditions to enhance your sales techniques. Key Responsibilities: - Actively promote and sell the company's full range of health supplements to customers. - Understand customer needs and provide expert advice on products and services. - Assist customers with product inquiries and provide detailed information about the benefits and usage of health supplements. - Continuously acquire knowledge about industry trends, products, and market conditions. - Manage after-sales services, address customer concerns, and ensure a positive customer experience. - Engage in meaningful interactions and develop strong relationships with customers to encourage repeat business. - Perform stock control operations, ensuring accurate inventory levels and well-organized merchandise displays. - Handle the operations of roadshows, promotions, and events, ensuring smooth execution and maximum customer engagement. Qualifications Required: - Able to work retail hours, including weekends and public holidays. - Previous sales experience is an advantage but not mandatory. - Candidates without experience are welcome if they demonstrate the right attitude, including a willingness to learn and develop new skills. - Physically fit to stand for long hours. - Project a positive and professional image, including qualities such as kindness, cheerfulness, friendliness, and helpfulness. - Demonstrate a proactive approach to work, with a willingness to take initiative and improve continuously. In addition to the job responsibilities and qualifications required, our company offers staff welfare benefits that include up to 18 days of annual leave, more than $500 in medical and wellness benefits, staff purchases with a minimum discount of 50%, and a $250 birthday voucher. Join our team and be part of a dynamic work environment where your efforts are valued and rewarded.,
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posted 2 months ago

INBOUND TECH SALES AGENT

Adeeba e Services Pvt. Ltd.
experience1 to 5 Yrs
location
Kolkata, West Bengal
skills
  • Technical Support
  • Outbound Tech Processes
  • Closing Sales Calls
Job Description
As an Experienced Candidate at Adeeba e-Services, you will be responsible for receiving inbound calls from international customers. Your main role will involve providing technical support by diagnosing the issues faced by the customers and recommending suitable Annual Service plans and Software. It will be crucial for you to effectively close the sales and meet the assigned targets. To excel in this role, you should have previous experience in outbound tech processes for more than 1 year and possess the skills to successfully close calls. Key Responsibilities - Receive inbound calls from international customers - Provide technical support and diagnose customer issues - Recommend Annual Service plans and Software - Close sales and achieve set targets Qualifications Required - Minimum 1 year of experience in outbound tech processes - Proficiency in closing sales calls In addition, Adeeba e-Services offers a competitive compensation package which includes a fixed salary credited to your account on the 1st of every month along with lucrative incentives. You will also be eligible for 100% Attendance Incentives, a Loyalty Bonus of Rs. 5000 every year, and paid leaves which include 24 paid leaves, birthday leave, and comp offs. The working shifts are in US / UK Shift timings providing flexibility. If you are looking to join a dynamic team and contribute to providing exceptional technical support to customers, then this role at Adeeba e-Services is the perfect fit for you. Please feel free to reach out to Rima (HR) at 7686839463 for any further queries. All your information will be kept confidential in accordance with EEO guidelines.,
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