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844 Database Support Engineer Jobs in Delhi

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posted 1 week ago

Azure Data Base Engineer

LTIMindtree Limited
LTIMindtree Limited
experience5 to 8 Yrs
location
Noida, Bangalore+5

Bangalore, Chennai, Hyderabad, Kolkata, Pune, Mumbai City

skills
  • azure
  • cosmos
  • postgresql
  • db
  • databse
Job Description
We are looking Azure DB - ResilienceGood experience on the design and implementation of resilient, highly available (HA), and fault-tolerant (DR) architectures for Azure database services with technically guided, managed and governed the team. Willing to provide 24x7 support, flexible to work in the shifts Primary skills:KEY RESPONSIBILITIESAzure SQL (DB & MI), MySQL, PostgreSQL, and Cosmos DB(API & vCore): Design and implement resilient architectures for Azure database services including Azure SQL( DB & MI), MySQL, PostgreSQL, and Cosmos DB. Develop and maintain High Availability (HA), Disaster Recovery (DR) solutions including zone redundancy, geo-redundancy, failover groups, read replicas, and backup/restore strategies in accordance with business SLAs and RTO/RPO requirements. Design solutions that include auto-failover, replication, zone and region redundancy, and graceful degradation. Evaluate and implement active-active or active-passive deployment models where appropriate. Create documentation for architecture patterns, failover processes, recovery steps, and operational runbooks. Monitor and optimize performance, and availability of Azure PaaS database workloads. Serve as the subject matter expert (SME) for database resilience in enterprise environments. Conforming to client compliances and expectations This role may entail shift & after-hours support on an on-call basis.Mandatory Technical skills required Good working experience all HA and DR solutions for Azure SQL (DB & MI), MySQL, PostgreSQL, and Cosmos DB (API & vCore). Migrating to Azure Databases Day to-day HA/DR administration activitiesGood to have: Any of the following certificate:o Microsoft Certified: Azure Database Administrator Associate Soft Skills: Good customer connects. Prepare solution presentations. Positive attitude and excellent communication skills to manage customer calls. Excellent problem-solving skills. Good communication. Educational Qualification: BCA/MCA/BE/B.Tech or equivalent.
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posted 2 months ago

IMS Database Administartor(DBA)

WINTECH SERVICES INDIA PRIVATE LIMITED
experience6 to 11 Yrs
location
Noida, Bangalore+4

Bangalore, Chennai, Hyderabad, Pune, Mumbai City

skills
  • cobol
  • db2 dba
  • ims
  • dba
Job Description
Who are we looking for We are seeking for 6+ years of administrator experienced and detail-oriented DB2 and IMS Database Administrator (DBA) to join our production support team. In this role, you will be responsible for maintaining the stability, availability, and performance of DB2 and IMS databases on IBM mainframe (z/OS) environments. The role requires strong problem-solving skills, a solid understanding of mainframe database internals, and a proactive approach to system health monitoring, incident response, and database maintenance. You will provide 24/7 production support, troubleshoot issues, monitor system health, optimize performance . Technical Skills: Proven experience as a DB2/IMS Databases Administrator or similar role in production support environments. 6+ years of hands-on experience supporting DB2 for z/OS and IMS (Information Management System) in a production environment. Strong knowledge of mainframe tools such as SPUFI, QMF, BMC, CA-DB2/IMS tools, and IBM utilities. Deep understanding of DB2 database internals, logs, buffer pools, catalog/directory, and utilities. Proficient in IMS Full-Function and Fast Path databases, DL/I calls, PSB/DBD maintenance. Solid experience with JCL, TSO/ISPF, SDSF, and mainframe batch job troubleshooting Experience with modern mainframe automation tools and schedulers (e.g., Control-M, CA-7). Knowledge of COBOL, CICS, and batch job data flows. Understanding of DB2 Data Sharing and IMS Sysplex environments. Experience with backup and recovery solutions Solid knowledge of Linux/Unix systems and scripting (Shell, Python, or similar). Proficiency in troubleshooting performance tuning, and capacity planning. In-depth understanding of data management (e.g. permissions, recovery, security and monitoring) Strong troubleshooting and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a 24/7 support rotation and handle urgent production issues. Familiarity with data security is the best practice and backup procedures. Responsibilities Production Support & Monitoring: o Provide 24x7 support for DB2 and IMS database environments, including on-call rotation. o Monitor database performance, availability, and integrity using mainframe tools and utilities. o Respond to incidents, troubleshoot issues, and resolve problems related to DB2/IMS systems. Database Maintenance & Administration: o Perform database backup and recovery procedures for DB2 and IMS databases. o Conduct regular reorgs, image copies, and utilities execution (RUNSTATS, REORG, CHECK). o Support DB2 and IMS subsystem maintenance, upgrades, and patching. Performance Tuning & Optimization: o Analyze and tune SQL queries, buffer pools, and access paths in DB2. o Optimize IMS database segments, DBDs, PSBs, and access methods. o Work with developers to design efficient data access strategies . Change Management & Deployments: o Review and implement database schema changes via Change Control processes. o Participate in software releases, ensuring database readiness and minimal impact on production. Security & Compliance: o Manage user access, RACF integration, and permissions in DB2/IMS environments. o Ensure compliance with enterprise security standards and data privacy regulations. Documentation & Collaboration: o Maintain accurate and up-to-date documentation, including runbooks, architecture diagrams, and operational procedures. o Collaborate with application teams, infrastructure, and middleware teams to support business applications
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posted 1 week ago

Data Engineer

Lorven Technologies Private Limited
experience6 to 10 Yrs
WorkRemote
location
Delhi, Noida+6

Noida, Bangalore, Chennai, Kolkata, Gurugram, Pune, Mumbai City

skills
  • azure
  • data engineering
  • data
  • bricks
  • factory
  • .net
  • python
Job Description
Data Engineer Azure Data Factory, SQL, Python, Databricks, ETL  Data Engineer .Net + Azure Data Factory  We are seeking a skilled Data Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining data systems and architectures that support our business needs. This role requires expertise in working with large datasets, cloud technologies, and advanced data platforms to ensure the availability, quality, and accessibility of data for business analytics and decision-making. Key Responsibilities: Design, build, and maintain data pipelines to collect, process, and store data efficiently from various sources. Work with cross-functional teams to understand business requirements and deliver data solutions that meet the needs of the organization. Optimize data storage and retrieval methods to enhance system performance and data quality. Integrate data from multiple sources (databases, data lakes, cloud storage, etc.) to build comprehensive data sets. Build and maintain data infrastructure, ensuring it is scalable, reliable, and secure. Implement and manage data governance policies, ensuring data accuracy, consistency, and compliance. Conduct data modeling and provide insights into the data through advanced analytics tools and reports. Perform data transformations and data wrangling tasks to prepare data for analysis. Troubleshoot data issues and collaborate with stakeholders to resolve technical challenges. Ensure the integrity of data pipelines and systems by conducting routine testing and validation. Required Skills and Qualifications: Bachelors degree in Computer Science, Engineering, Information Systems, or related field. Proven experience as a Data Engineer or in a similar role, with a minimum of [X] years of experience. Proficiency in data engineering tools and technologies such as SQL, Python, Java, Scala, and ETL frameworks. Experience working with cloud platforms (AWS, Azure, GCP) and data storage solutions (e.g., Redshift, Snowflake, BigQuery). Solid understanding of data modeling, database design, and cloud data architectures. Hands-on experience with data warehousing concepts and tools (e.g., Apache Hive, Apache Spark). Familiarity with data orchestration tools such as Apache Airflow, Azure Data Factory. Knowledge of real-time data streaming technologies (e.g., Kafka, Kinesis) is a plus. Strong problem-solving skills and ability to troubleshoot complex data issues. Familiarity with data security best practices and data privacy regulations (e.g., GDPR, HIPAA).
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posted 2 days ago
experience4 to 8 Yrs
location
Noida, Uttar Pradesh
skills
  • Manual Testing
  • API Testing
  • Database Testing
  • SDLC
  • STLC
  • Test Cases
  • Test Scenarios
  • Test Management Tools
  • Quality Center
  • Jira
  • TestRail
  • SQL Queries
  • Mobile Application Testing
  • Regression Testing
  • Integration Testing
  • Exploratory Testing
  • Defect Tracking
  • Documentation
  • Mentoring
  • Automation
  • Agile Scrum Methodology
  • Requirements Traceability Matrix
  • Requirement Tracking Tools
  • Bug Tracking Tools
  • QA Processes
  • Crossfunctional Collaboration
Job Description
As a Senior Manual QA Engineer with 4-6 years of experience, you will be responsible for the following key responsibilities: - Designing, developing, and executing comprehensive test plans and test cases for new features and regression testing. - Participating in requirements and design review meetings to provide QA perspective and identify potential issues early. - Performing functional, regression, integration, and exploratory testing across web and/or mobile platforms. - Tracking and reporting software defects using tools like Jira or similar; working closely with developers to troubleshoot and resolve issues. - Creating and maintaining documentation related to QA processes, test cases, and bug reports. - Leading and mentoring junior QA engineers, providing technical guidance and best practices. - Continuously evaluating and improving QA processes and suggesting automation opportunities. - Collaborating with cross-functional teams including development, product management, and support to ensure timely and high-quality releases. Priority qualifications for this role include: - Experience in Manual, API, and database testing. - Good understanding of Agile scrum Methodology. - Excellent verbal & written communication skills. - Good understanding of Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC). - Expertise in writing Test Cases, Test Scenarios & Requirements traceability matrix. - Good knowledge of using any test management tools like Quality Center/Jira/TestRail etc. - Good knowledge of using any requirement and bug tracking tools like Jira/Bugzilla/Asana/Zoho etc. - Good experience in Database Testing (Writing and executing SQL queries). - Practical knowledge of API testing. - Ability to work as an individual contributor. - Experience in testing Mobile applications will be an added advantage. In addition to the above, as part of this role, you can benefit from: - Flexible Work Hours. - Working on impactful, industry-changing projects. - Continuous learning and career growth opportunities. - Collaborative, innovative, and inclusive environment. - Insurance coverage including Group Medical Coverage, Employee Personal Accident, Maternity and Paternity Leaves. - Performance Feedback Sessions. - Competitive Compensation. - Rewards and Recognition Program, Employee Referral Program, Fun Events.,
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posted 2 weeks ago
experience2 to 6 Yrs
location
Noida, All India
skills
  • Linux
  • Apache
  • NGINX
  • Redis
  • DNS
  • CDN
  • SSL
  • MySQL
  • Perl
  • Java
  • Python
  • Nodejs
Job Description
Your Role: Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth. Key Responsibilities: - Serve as the primary technical contact for Magento E-commerce issues. - Troubleshoot Linux-based environments, web applications, and databases. - Collaborate with cross-functional teams to resolve critical issues. - Ensure timely issue resolution within SLA guidelines. - Conduct log analysis to diagnose performance and infrastructure issues. - Create and maintain technical documentation. - Participate in on-call rotations and weekend support as required. What You Bring: - 5+ years in enterprise software or cloud support. - Expertise in Linux, Apache, NGINX, Redis, DNS, CDN, and SSL. - 2+ years of experience with Magento Commerce Cloud (preferred). - Proficiency in MySQL, database queries, and scripting languages (Node.js, Perl, Java, Python). - Strong problem-solving skills and a customer-first mindset. Job Type: Full-time Your Role: Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth. Key Responsibilities: - Serve as the primary technical contact for Magento E-commerce issues. - Troubleshoot Linux-based environments, web applications, and databases. - Collaborate with cross-functional teams to resolve critical issues. - Ensure timely issue resolution within SLA guidelines. - Conduct log analysis to diagnose performance and infrastructure issues. - Create and maintain technical documentation. - Participate in on-call rotations and weekend support as required. What You Bring: - 5+ years in enterprise software or cloud support. - Expertise in Linux, Apache, NGINX, Redis, DNS, CDN, and SSL. - 2+ years of experience with Magento Commerce Cloud (preferred). - Proficiency in MySQL, database queries, and scripting languages (Node.js, Perl, Java, Python). - Strong problem-solving skills and a customer-first mindset. Job Type: Full-time
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posted 1 day ago
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • Communication
  • Bug tracking
  • Excel
  • SQL
  • Customer service
  • Troubleshooting
  • Analytical skills
  • Clear
  • concise writing
  • English language skills
  • Ticket management software
  • Database practices
  • Problemsolving
Job Description
As a Technical Support Specialist in this role, you will be responsible for managing and resolving incoming support tickets, triaging issues, and establishing sustainable relationships with customers through effective communication. **Key Responsibilities:** - **Ticket Management:** - Utilizing software configuration, reporting, and database queries to manage and resolve support tickets. - Categorizing issues based on guidelines and rules. - **Customer Satisfaction:** - Identifying and addressing customer needs to ensure satisfaction. - Building trust through open and interactive communication. - **Technical Support:** - Troubleshooting API issues and assisting customers with requests. - Supporting virtual customer training sessions and webinars. - **Collaboration:** - Working with internal teams to meet customer ticket resolution timelines. - Participating in customer ticket prioritization meetings. - **Documentation and Knowledge Management:** - Providing accurate information using appropriate methods and tools. - Recording customer interactions and assisting with knowledge base article documentation. **Qualification Required:** - Minimum 1 year of experience in a B2B technical support role. - Preferred educational backgrounds include BCOM, BBA, BA, and MBA. - Proficiency in clear and concise writing, communication, and English language skills. - Strong sense of ownership, adaptability, and familiarity with bug tracking and ticket management software. - Proficiency in Excel, data manipulation, SQL, and database practices. - Excellent communication, customer service, troubleshooting, problem-solving, and analytical skills. - Experience with ticket management systems, software configuration, and building customer relationships. Please note that the job location is in Delhi NCR, and you should be able to work in various shifts, including UK, EST, and PST time zones. Best of luck with your application!,
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posted 2 months ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • IAM
  • PostgreSQL
  • MySQL
  • Oracle
  • Troubleshooting
  • IAM
  • AWS Services
  • RDS
  • Aurora
  • VPC
  • Maintaining documentation
  • Infra Provisioning
  • Security components
  • Key pair
  • Security groups
  • ACL
  • Directory Service
  • Certificate manager
  • Infrastructure as Code
  • Terraform
  • CloudFormation
Job Description
As an AWS RDS Support Engineer at 4C, you will be responsible for supporting and maintaining various AWS services including RDS, Aurora, VPC, and IAM. Your key responsibilities will include: - Working with databases such as PostgreSQL, MySQL, and Oracle - Maintaining documentation for operational processes, runbooks, and SOPs - Troubleshooting issues related to AWS services - Provisioning infrastructure and configuring security components like key pairs, security groups, ACLs, IAM, Directory Service, and Certificate Manager - Provisioning and managing cloud resources using Infrastructure as Code (IaC) tools like Terraform or CloudFormation To excel in this role, you should have 5 to 6 years of relevant experience and a strong understanding of AWS services. Your qualifications should include experience with database management, documentation maintenance, troubleshooting skills, and proficiency in infrastructure provisioning on cloud platforms.,
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posted 2 months ago

L2 Support Engineer

Appsierra Solutions
experience2 to 6 Yrs
location
Noida, Uttar Pradesh
skills
  • SQL
  • SQL Server
  • Net
  • Database Management
  • Troubleshooting
  • Technical Support
  • Root Cause Analysis
  • Monitoring Tools
  • Scripting Languages
  • Application Performance
Job Description
As an L2 Support professional at our company, you will play a crucial role in providing advanced technical support for SQL, SQL Server, and .Net applications. Your expertise will be instrumental in troubleshooting and resolving complex issues related to database management and application performance. You will act as a bridge between technical and non-technical teams, ensuring seamless system functionality while meeting business requirements. Your in-depth knowledge of SQL and .Net technologies will be essential for diagnosing problems efficiently and implementing sustainable solutions. Key Responsibilities: - Provide L2 support for SQL, SQL Server, and .Net applications - Troubleshoot and resolve technical issues reported by users or the support team - Collaborate with developers to identify, validate, and implement fixes for application bugs - Monitor application performance and database health, suggesting optimizations - Document issues, solutions, and updates in the ticketing system for accurate tracking - Conduct root cause analysis to prevent future issues - Assist in user training and create support documentation as needed Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field - Proven experience in SQL, SQL Server, and .Net development or support - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work independently and collaboratively in a team-oriented environment - Familiarity with monitoring tools and database performance tuning - Experience with scripting languages and automation tools is a plus,
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posted 2 months ago

Senior Support Engineer

Vehant Technologies
experience3 to 7 Yrs
location
Noida, Uttar Pradesh
skills
  • Linux
  • Docker
  • AWS
  • PGSQL
  • Bash
  • Perl
  • Python
  • Cloud technology
  • Linux Scripting
Job Description
As an experienced candidate with 3-5 years of experience in product support, your role will involve the following responsibilities: - Possessing technical knowledge on Linux, Docker, and Cloud technology like AWS, as well as databases like PGSQL - Holding preferred technical certifications such as Linux+, RHCSA, RHCE, and RHCA would be advantageous - Demonstrating Linux Scripting Knowledge (Bash, Perl, Python or any combination) - Managing trouble tickets dealing with hardware and configuration issues - Reviewing, understanding, and troubleshooting software/hardware related issues - Being capable of working under pressure and meeting deadlines - Displaying a quick learning ability - Exhibiting good written and verbal communication skills Your qualifications for this role should include a B.Tech / BCA / MCA degree.,
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posted 3 weeks ago

Java Support Engineer

Ushta Te Consultancy Services LLP
experience2 to 6 Yrs
location
All India, Gurugram
skills
  • technical support
  • database management
  • debugging
  • oracle
  • software testing
  • mysql
  • customer communication
  • java programming
  • agile methodologies
  • application support
  • application monitoring
  • troubleshooting
  • system integration
  • java
  • javascript
  • s3
  • aws cloud ec2
  • s3
  • lambda
  • typescript
  • java support
  • application monitoring tools
  • aws lambda
  • ec2
Job Description
As a Java Support Engineer at Ushta Te Consultancy, your role will involve providing technical support for Java-based applications and systems. You will be responsible for diagnosing and resolving technical issues reported by clients, collaborating with developers to understand application functionalities, and monitoring application performance to make improvements as needed. Additionally, you will assist in system integration, conduct software testing, maintain technical documentation, provide training to clients, and work with cross-functional teams to enhance product functionalities. Your strong analytical thinking and problem-solving capabilities will be crucial in implementing fixes for identified issues and managing support tickets effectively. Moreover, your familiarity with database management, AWS Cloud services like EC2, S3, Lambda, and software testing methodologies will be beneficial in ensuring smooth deployment of applications and optimizing system performance. Qualifications: - Bachelors degree in Computer Science or related field - Proven experience as a Java Support Engineer or similar role - Strong knowledge of Java programming and application development - AWS Cloud experience in EC2, S3, Lambda - Familiarity with databases such as MySQL or Oracle - Experience in troubleshooting and debugging Java applications - Excellent communication and interpersonal skills - Ability to work independently and manage multiple tasks - Familiarity with software testing methodologies - Knowledge of application monitoring tools - Experience with system integration tools and techniques - Understanding of Agile methodologies and frameworks - Willingness to learn and adapt to new technologies - Strong organizational skills and attention to detail At Ushta Te Consultancy, we are dedicated to empowering businesses through innovative technologies and reliable support. Our collaborative work culture promotes continuous learning, growth, and teamwork, allowing employees like you to thrive in their roles. Stay updated with the latest trends and technologies in Java support to contribute effectively to our dynamic team meetings and project discussions. As a Java Support Engineer at Ushta Te Consultancy, your role will involve providing technical support for Java-based applications and systems. You will be responsible for diagnosing and resolving technical issues reported by clients, collaborating with developers to understand application functionalities, and monitoring application performance to make improvements as needed. Additionally, you will assist in system integration, conduct software testing, maintain technical documentation, provide training to clients, and work with cross-functional teams to enhance product functionalities. Your strong analytical thinking and problem-solving capabilities will be crucial in implementing fixes for identified issues and managing support tickets effectively. Moreover, your familiarity with database management, AWS Cloud services like EC2, S3, Lambda, and software testing methodologies will be beneficial in ensuring smooth deployment of applications and optimizing system performance. Qualifications: - Bachelors degree in Computer Science or related field - Proven experience as a Java Support Engineer or similar role - Strong knowledge of Java programming and application development - AWS Cloud experience in EC2, S3, Lambda - Familiarity with databases such as MySQL or Oracle - Experience in troubleshooting and debugging Java applications - Excellent communication and interpersonal skills - Ability to work independently and manage multiple tasks - Familiarity with software testing methodologies - Knowledge of application monitoring tools - Experience with system integration tools and techniques - Understanding of Agile methodologies and frameworks - Willingness to learn and adapt to new technologies - Strong organizational skills and attention to detail At Ushta Te Consultancy, we are dedicated to empowering businesses through innovative technologies and reliable support. Our collaborative work culture promotes continuous learning, growth, and teamwork, allowing employees like you to thrive in their roles. Stay updated with the latest trends and technologies in Java support to contribute effectively to our dynamic team meetings and project discussions.
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posted 2 days ago
experience0 to 4 Yrs
location
Delhi
skills
  • Agile development
  • Scrum
  • Java
  • Perl
  • Python
  • C
  • SQL
  • Java Programming Language
  • Software integrated development environments
Job Description
Role Overview: As an Associate Software Applications Development Engineer at NTT DATA, you will be an entry-level subject matter expert assisting in the development of new applications and enhancing existing ones to meet the organization's and clients" needs. Your role involves designing and writing code, analyzing and optimizing software applications, testing for errors, and providing technical support. Key Responsibilities: - Assist in developing applications to meet client objectives and user needs - Design and write code for applications, as well as maintain application databases - Analyze and edit existing software applications to improve functionality and optimize performance - Remodel and adapt applications as necessary to enhance performance - Identify specific client needs and preferences related to the application - Support extensive testing of applications to ensure they are bug-free - Install applications and provide technical advisory - Communicate with internal technical stakeholders to gather project information - Consult with clients during the design phase to understand their requirements - Produce software documentation following company processes and templates - Participate in software product review meetings and team meetings - Perform any other related tasks as required Qualifications Required: - Bachelor's degree or equivalent in computer science or software engineering - Certification in programming languages such as Java, Perl, Python, or C++ - Basic experience in software applications engineering or software development - Familiarity with programming languages like C, C++, Java, Python - Basic knowledge of Linux/Unix and Windows operating systems - Experience working with SQL - Basic project management experience or Agile environment exposure About NTT DATA: NTT DATA is a global business and technology services leader with a commitment to accelerating client success and driving responsible innovation. As a top AI and digital infrastructure provider, NTT DATA offers unparalleled capabilities in enterprise-scale AI, cloud services, security, data centers, and application services. With experts in over 50 countries, NTT DATA enables organizations to confidently transition into the digital future. As part of the NTT Group, the company invests significantly in research and development to stay at the forefront of innovation. Equal Opportunity Employer: NTT DATA is dedicated to diversity and inclusion in the workplace. (Note: Third parties fraudulently posing as NTT DATA recruiters should be reported immediately for verification.),
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posted 2 weeks ago
experience5 to 9 Yrs
location
Noida, All India
skills
  • Analytical skills
  • Google technologies
  • Excel
  • PowerPoint
  • Digital marketing
  • CRO
  • Digital analytics
  • JavaScript
  • jQuery
  • HTML
  • CSS
  • Angular JS
  • SQL
  • Database management
  • APIs
  • Advanced communication skills
  • Troubleshooting capabilities
  • Mobile
  • video programming solutions
  • Tag Management tools
  • Adobe Solutions
  • Tealium technologies
  • Salesforce technologies
  • Pega technologies
  • UX fields
  • JS framework
  • Creative problemsolving skills
  • Operating systems
  • software
Job Description
As a Technical Support Engineer 3 at Adobe, you will play a crucial role in ensuring flawless experiences for customers using Adobe products. Your responsibilities will include: - Serving as the first point of contact for customers' technical concerns on AEP/AJO - Advocating for customers and communicating their needs to internal product teams - Providing timely and accurate responses to technical and product inquiries - Ensuring resolution within established Service Level Agreement guidelines - Maintaining awareness of customer business priorities and key events - Delivering proactive issue status updates to relevant parties - Recording and documenting all customer issues following process guidelines - Addressing and assessing cases before escalating them to engineering - Answering questions about product functionality and usage - Enabling product features per customer contracts when necessary - Troubleshooting implementation problems - Analyzing complex issues requiring in-depth evaluation of variable factors - Collaborating with teams through scrums and other interactions to resolve complex issues - Demonstrating intermediate to expert problem-solving skills - Maintaining strong personal organization skills - Managing multiple tasks and prioritizing job requirements To excel in this role, you should have: - Advanced communication skills, both written and verbal - Detailed and effective troubleshooting capabilities - Strong analytical skills to identify and research business problems - Ability to diagnose and solve complex implementation issues - Knowledge of mobile and video programming solutions - Familiarity with Tag Management tools - Experience with Adobe Solutions like Adobe Experience Platform, Adobe Journey Optimizer, Analytics, Target, and Audience Manager - General knowledge of Google, Tealium, Salesforce, and Pega technologies - Advanced proficiency in Excel and PowerPoint - Understanding of digital marketing, CRO, digital analytics, and UX fields - Proficiency in JavaScript, jQuery, HTML, CSS, Angular JS, and any JS framework - Experience with SQL, database management, and APIs (SOAP, REST, PHP) - Creative problem-solving skills - Experience with various operating systems and software, emphasizing installation, troubleshooting, and client/server operations Join Adobe and be a key player in providing world-class support to customers, contributing to the future of personalized digital experiences! As a Technical Support Engineer 3 at Adobe, you will play a crucial role in ensuring flawless experiences for customers using Adobe products. Your responsibilities will include: - Serving as the first point of contact for customers' technical concerns on AEP/AJO - Advocating for customers and communicating their needs to internal product teams - Providing timely and accurate responses to technical and product inquiries - Ensuring resolution within established Service Level Agreement guidelines - Maintaining awareness of customer business priorities and key events - Delivering proactive issue status updates to relevant parties - Recording and documenting all customer issues following process guidelines - Addressing and assessing cases before escalating them to engineering - Answering questions about product functionality and usage - Enabling product features per customer contracts when necessary - Troubleshooting implementation problems - Analyzing complex issues requiring in-depth evaluation of variable factors - Collaborating with teams through scrums and other interactions to resolve complex issues - Demonstrating intermediate to expert problem-solving skills - Maintaining strong personal organization skills - Managing multiple tasks and prioritizing job requirements To excel in this role, you should have: - Advanced communication skills, both written and verbal - Detailed and effective troubleshooting capabilities - Strong analytical skills to identify and research business problems - Ability to diagnose and solve complex implementation issues - Knowledge of mobile and video programming solutions - Familiarity with Tag Management tools - Experience with Adobe Solutions like Adobe Experience Platform, Adobe Journey Optimizer, Analytics, Target, and Audience Manager - General knowledge of Google, Tealium, Salesforce, and Pega technologies - Advanced proficiency in Excel and PowerPoint - Understanding of digital marketing, CRO, digital analytics, and UX fields - Proficiency in JavaScript, jQuery, HTML, CSS, Angular JS, and any JS framework - Experience with SQL, database management, and APIs (SOAP, REST, PHP) - Creative problem-solving skills - Experience with various operating systems and software, emphasizing installation, troubleshooting, and client/server operations Join Adobe and be a key player in providing world-class support to customers, contributing to the future of personalized digital experiences!
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posted 2 months ago
experience4 to 8 Yrs
location
Noida, Uttar Pradesh
skills
  • RCA
  • Change management
  • SQL queries
  • Active Directory
  • LDAP
  • Git
  • Windows
  • Linux
  • SailPoint
  • IAMmanaged support
  • ForgeRock AM
  • Java Coding
  • REST APIs
  • Automation scripts
Job Description
As a Sr. Support Engineer - ForgeRock OpenAM (L3) at TekWissen, your role will involve handling end-to-end IAM-managed support, driving complex ForgeRock AM integrated issue resolution, and acting as the primary point of contact for all onsite IAM-related issues, queries, and deployments. Your responsibilities will include coordinating and collaborating with customer teams, driving Root Cause Analysis (RCA), generating regular reports on IAM system performance, executing system upgrades and patches, and providing regular maintenance activities. Additionally, you will be involved in custom development, product performance optimization, change management, and transitioning services post-deployment. **Key Responsibilities:** - Handle end-to-end IAM-managed support (as per SLA) such as Incident Management, problem management, change management, and knowledge management. - Coordinate and collaborate with customer Teams. - Drive complex ForgeRock AM integrated issues resolution and resolve the issues. - Drive RCA and handle the complete problem management process. - Act as the primary point of contact for all onsite IAM-related issues, queries, and deployments. - Proactively facilitate face-to-face meetings with customers to understand their needs and provide timely solutions. - Conduct custom development and product performance optimization, such as Application onboarding, workflow changes, and SSO integration. - Responsible for Change management, raising CRs in Service Now/JIRA, etc. - Understand IAM solution design and configuration. Transition services post-deployment and operationalizing IAM solutions. - Generate regular reports on IAM system performance, issues, and resolutions for customer review. Should be able to generate incident reports to be shared with customers. - Execute minor and major system upgrades and patches related to the product. - Own the environment and handle regular maintenance activities (DR drills, log rotation, health checks). - Develop advanced scripts, rules, and workflows. Knowledge of REST APIs and debugging tools. - Good understanding of Java Coding. Ability to write complex SQL queries. Knowledge of Active Directory/LDAP and databases. - Familiar with code repositories (Git). - Knowledge of Windows and Linux environments. Capable of installing, configuring, and providing support of SailPoint/ForgeRock on Windows and Linux environments. - Capable of creating automation scripts. - Take release from development to test and deploy into production. **Qualifications:** - Bachelor's degree in Computer Science/Information Technology, or a related field. - 4-6 years relevant experience in IAM support (ForgeRock OpenAM). - Experience in driving L3 Level troubleshooting of IAM Solution with ForgeRock. - Experience in handling change management with ForgeRock. - MSP (Managed Services Provider) experience supporting multiple customers" infrastructure. - Experience working with large-scale IAM implementation with multiple stakeholders. - Product certification (preferred).,
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posted 2 months ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Data Integration
  • Optimization
  • Performance Tuning
  • Reverse Engineering
  • Requirement Gathering
  • Technical Documentation
  • Data Analysis
  • Postgres
  • Python
  • Development
  • Data Transformation
  • SSIS
  • Database Designing
  • Data Modelling
  • Core Component Implementation
  • Relational Data Modelling
  • Automating Backup
  • Purging Processes
  • Basic SQL
  • Migration of Database Objects
  • Application Data
  • Oracle DB
  • Cloud Architecture
  • Snowflakes
  • Modification of Major Database Components
Job Description
As a valued member of Iris Software, you will have the opportunity to be a part of one of India's Top 25 Best Workplaces in the IT industry. Join us to make a difference and do the best work of your life in a fast-growing IT services company with an award-winning work culture that values your talent and career aspirations. **Role Overview:** At Iris Software, you will be responsible for database designing, data modeling, and core component implementation. Your role will involve data integration, relational data modeling, optimization, and performance tuning. You will also automate backup and purging processes, reverse engineer existing applications, and handle basic SQL tasks. Additionally, you will be involved in requirement gathering, technical documentation, and data analysis for migration of database objects and application data, specifically for Postgres or Oracle DB. **Key Responsibilities:** - Database Designing, Data Modelling, and Core Component Implementation - Data Integration and Relational Data Modelling - Optimization and Performance Tuning - Automating Backup and Purging Processes - Reverse Engineering of Existing Applications - Basic SQL - Requirement Gathering and Technical Documentation - Data Analysis for Migration of Database Objects and Application Data - Data Analysis for Postgres or Oracle DB **Good to Have:** - Basic Knowledge of Cloud Architecture, Snowflakes, Python - Development/Modification of Major Database Components - Data Transformation Using SSIS **Qualifications Required:** - Mandatory Competencies in Database - Oracle - Data Modelling, Database - Database Programming - SQL, Beh - Communication, Database - Sql Server - DBA, Database - Other Databases - PostgreSQL Joining Iris Software comes with a range of perks and benefits designed to support your financial, health, and well-being needs. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, we are committed to providing a supportive and rewarding work environment. Come be a part of Iris Software and experience a workplace that values your success and happiness.,
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posted 3 weeks ago

Senior Cloud Support Engineer

Sequent Technologies
experience5 to 9 Yrs
location
All India, Gurugram
skills
  • Windows
  • Linux
  • Mac OS
  • AWS
  • SQL
  • Communication
  • Cloud Platforms
  • Google
  • Remote Desktop Applications
  • Help Desk Software
  • Problemsolving
Job Description
As a Senior Cloud Support Engineer with 7-9 years of experience, your role will involve a variety of responsibilities to ensure the smooth operation of software systems and provide technical assistance to clients. Key Responsibilities: - Research and identify solutions to software issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged - Prioritize and manage several open issues at one time - Follow up with clients to ensure their IT systems are fully functional after troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain good relationships with clients Qualifications Required: - Proven work experience as a Technical Support Executive, IT Help Desk Technician, or similar role - Hands-on experience with Windows/Linux/Mac OS environments - Basic knowledge of Cloud Platforms (AWS/Google) - Good understanding of computer systems, mobile devices, and other tech products - SQL knowledge is a must - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications and help desk software (e.g. Zendesk) - Excellent problem-solving and communication skills - Ability to provide step-by-step technical help, both written and verbal - BS degree in Information Technology, Computer Science, or relevant field In addition to the job requirements, this full-time position offers benefits such as a flexible schedule, provided food, paid sick time, paid time off, Provident Fund, and the opportunity to work from home. The role involves working night shifts from Monday to Friday in Gurugram, Haryana. To be considered for this role, you should be able to reliably commute or plan to relocate before starting work. A Bachelor's degree is preferred, along with at least 5 years of experience in technical support. Fluency in English is also preferred. As a Senior Cloud Support Engineer with 7-9 years of experience, your role will involve a variety of responsibilities to ensure the smooth operation of software systems and provide technical assistance to clients. Key Responsibilities: - Research and identify solutions to software issues - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged - Prioritize and manage several open issues at one time - Follow up with clients to ensure their IT systems are fully functional after troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain good relationships with clients Qualifications Required: - Proven work experience as a Technical Support Executive, IT Help Desk Technician, or similar role - Hands-on experience with Windows/Linux/Mac OS environments - Basic knowledge of Cloud Platforms (AWS/Google) - Good understanding of computer systems, mobile devices, and other tech products - SQL knowledge is a must - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications and help desk software (e.g. Zendesk) - Excellent problem-solving and communication skills - Ability to provide step-by-step technical help, both written and verbal - BS degree in Information Technology, Computer Science, or relevant field In addition to the job requirements, this full-time position offers benefits such as a flexible schedule, provided food, paid sick time, paid time off, Provident Fund, and the opportunity to work from home. The role involves working night shifts from Monday to Friday in Gurugram, Haryana. To be considered for this role, you should be able to reliably commute or plan to relocate before starting work. A Bachelor's degree is preferred, along with at least 5 years of experience in technical support. Fluency in English is also preferred.
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posted 7 days ago
experience1 to 5 Yrs
location
Noida, Uttar Pradesh
skills
  • PostgreSQL
  • MySQL
  • MongoDB
  • NoSQL
  • High availability
  • Replication
  • Backup
  • Logging
  • Monitoring
  • Nagios
  • Query optimization
  • Indices
  • Views
  • Aggregation
  • AWS
  • Oracle
  • SQLServer
  • Database clustering
  • Auto recovery
  • Pooling
  • Prometheus
  • PGbadger
  • POWA
  • DataDog
  • Partitioning
  • Window function
  • Caching
  • RDS
Job Description
Role Overview: As a Database Support Engineer at our Noida office, your primary responsibility will be setting up, configuring, administering, and maintaining multiple production and development environments consisting of Relational and NoSQL databases such as SQL Server, PostgreSQL, MySQL, MongoDB, or any other NoSQL DB. Key Responsibilities: - Work closely with the tech team to design, build, and operate the database infrastructure. - Assist the tech team in finding the best solutions for various data-related problems, including data modeling, reporting, and data searching. - Collaborate with deployment staff to understand and resolve issues with the database infrastructure. Qualifications Required: - Preferably BE/BTECH from a premier institute. - Proficiency in SQL Server/PostgreSQL database administration, maintenance, and tuning. - Experience with database clustering, high availability, replication, backup, auto-recovery, and pooling (e.g., pg pool2). - Good working knowledge of Logging and Monitoring tools such as Nagios, Prometheus, PG-badger, POWA, Data-Dog, etc. - Expertise in reading complex execution plans and query optimization. - Familiarity with various indices, views, partitioning, aggregation, window functions, and caching. - Understanding of new features in the latest versions of PostgreSQL (11/12 and above). - Experience working in AWS and their database-related services, such as RDS, is a must. - Working experience with other databases like Oracle, MySQL is preferable. - Knowledge of NoSQL technologies is a plus. Please share your updated profile with us at hr@techybex.com if you are interested in this Database Administrator position.,
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posted 2 weeks ago
experience6 to 10 Yrs
location
Noida, Uttar Pradesh
skills
  • network administration
  • root cause analysis
  • automation
  • scripting
  • escalation
  • system administration
  • network infrastructure
  • BGP
  • OSPF
  • ISIS
  • TCP
  • IPv4
  • IPv6
  • DNS
  • DHCP
  • MPLS
  • VPN
  • SSL
  • Juniper
  • Arista
  • InfiniBand
  • firewalls
  • switches
  • network changes
  • fault handling
  • Cisco
  • circuit management
  • incident response
  • network lifecycle management
  • network solution design
Job Description
In this role, you will be responsible for identifying actionable incidents using a monitoring system and applying strong analytical problem-solving skills to mitigate network events/incidents. You will also be following up on routine root cause analysis (RCA) and coordinating with support teams and vendors. Additionally, you will join major events/incidents calls to resolve network issues impacting Oracle customers/services by using technical and analytical skills. You will coordinate with Subject Matter Experts (SMEs) and provide RCA. Your responsibilities will also include fault handling and escalation, liaising with 3rd party suppliers, and handling escalation through to resolution. Furthermore, you will develop knowledge and skills in network and system administration, particularly with regard to OCIs own architecture and platforms. Leveraging automation to execute work and develop scripts for routine tasks will be a key aspect of your role. You will also be executing network changes following the defined Oracle change management process and maintaining records of equipment failure while liaising with engineers and suppliers as necessary. Moreover, you will contribute to team documentation and assist in the onboarding of new hires to the team. You will be working with the OCI Global Network Operations team, supporting the network infrastructure environment across the globe. **Key Responsibilities:** - Identify actionable incidents using monitoring systems and analytical problem-solving skills - Mitigate network events/incidents and follow up on routine root cause analysis (RCA) - Coordinate with support teams, vendors, and SMEs - Join major events/incidents calls to resolve network issues impacting Oracle customers/services - Develop knowledge and skills in network and system administration - Leverage automation to execute work and develop scripts for routine tasks - Execute network changes following the defined Oracle change management process - Maintain records of equipment failure and liaise with engineers and suppliers as necessary - Contribute to team documentation and assist in onboarding new hires - Work with the OCI Global Network Operations team supporting the network infrastructure environment globally **Qualifications Required:** - Bachelor's degree preferred with at least 6-10 years of network-related experience - Expert knowledge in networking protocols such as BGP, OSPF, IS-IS, TCP, IPv4, IPv6, DNS, DHCP, MPLS - Comprehensive experience in at least 3 of the following network technologies: Juniper, Cisco, Arista, InfiniBand, firewalls, switches, and circuit management - Strong oral and written communication skills - Excellent time management and organization skills - Experience working in a large ISP or cloud provider environment - Cisco and Juniper certifications are desired - Experience with scripting, network automation, and databases (Python, Puppet, SQL, and/or Ansible) Oracle, a world leader in cloud solutions, partners with industry-leaders in various sectors and continues to thrive after 40+ years by operating with integrity. Committed to fostering an inclusive workforce, Oracle provides global opportunities with a focus on work-life balance and competitive benefits. Employees are encouraged to participate in volunteer programs, and the company is dedicated to including people with disabilities at all stages of the employment process.,
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posted 3 weeks ago
experience4 to 8 Yrs
location
Noida, Uttar Pradesh
skills
  • System Administration
  • Infrastructure Management
  • Security Management
  • Database Management
  • Monitoring Tools
  • SQL
  • Relational Databases
  • Python
  • Linux Application System support
  • Backup
  • Redundancy Strategies
  • Network Fundamentals
  • Redis Cluster Configuration
  • Scripting Bash
Job Description
As a System Administrator (Linux / Infrastructure) at Sinch, you will be responsible for managing, monitoring, and maintaining the infrastructure that powers the mission-critical systems and services. You will ensure the highest levels of system uptime, performance, and reliability while driving automation and security initiatives. This role involves cross-functional collaboration with IT, Product, and Engineering teams to ensure seamless service delivery. Key Responsibilities: - Own the Axiom platform - including day-to-day configuration, health checks, playbooks, reporting, troubleshooting, and incident resolution & RCA mgmt. - Build and maintain Axiom systems, lifecycle plan, log management, purging, alerting. - Train and support users across global teams, ensuring strong adoption and a consistent experience. - Continuously optimize usability and impact based on feedback, usage insights, and evolving business needs. - Liaise with clients, vendors, and internal IT teams for issue resolution and performance improvements. - Resolve support tickets through the ITSM portal and address technical queries as per defined SLAs and requirements. - Install, configure, and maintain operating systems, application software, and system management tools. - Write and maintain automation scripts to enhance efficiency and reduce manual intervention. - Troubleshoot complex OS, network, and application-level issues. - Proven experience in Linux system administration (installation, configuration, troubleshooting). - Strong understanding of database management and monitoring - MySQL, MongoDB, Redis. - Experience with Nagios or other monitoring tools (configuration and alert setup preferred). - Solid understanding of network fundamentals - OSI layers, TCP/IP, routing, and switching. - Working knowledge of SQL and relational databases (MySQL, Oracle). - Hands-on experience with Redis Cluster configuration and support. - Scripting skills in Bash, Python, or similar languages (for automation and monitoring). Qualifications Required: - 4+ years of hands-on Linux Application & System support experience. Additional Company Information: Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. They specialize in enabling businesses to reach everyone on the planet through mobile messaging, email, voice, and video. Sinch serves more than 150,000 businesses, including many of the world's largest companies and mobile operators. The company's core values are Make it Happen, Dream Big, keep it Simple, and Win Together. Sinch has a global presence with more than 5,000 employees across 60 different countries. Join Sinch on their journey to impact how billions of people engage with their favorite brands.,
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posted 1 week ago
experience1 to 2 Yrs
Salary2.5 - 3.0 LPA
location
Delhi
skills
  • interview coordination
  • shortlisting
  • screening
  • end-to-end recruitment process knowledge
  • recruitment skills
  • good communication skills
  • conducting telephonic/video interviews
Job Description
We are looking for a professional, proactive, and dedicated HR Executive to support end-to-end recruitment activities, employee coordination, and HR operations. The ideal candidate should have strong communication skills, the ability to handle recruitment independently, and a customer-centric approach. Key Responsibilities Recruitment & Talent Acquisition Source candidates through job portals, social media, referrals, and internal databases. Conduct screening calls and shortlist candidates as per job requirements. Schedule and coordinate interviews (telephonic, virtual & in-person). Manage end-to-end recruitment cycle from sourcing to onboarding. Draft job descriptions and post job openings on various platforms. HR Operations Maintain employee records, HR databases, and documentation. Assist in onboarding and induction of new employees. Support attendance and leave management. Coordinate with different departments to ensure smooth HR workflow. Handle employee queries professionally and maintain confidentiality. Skills & Qualifications Bachelors degree in HR, Business Administration, or related field. 13 years of experience in HR or recruitment (freshers with good communication skills can apply). Strong communication and interpersonal skills. Good understanding of recruitment processes and HR operations. Proficiency in MS Office (Excel, Word) and HR tools/ATS. Ability to multitask, prioritize, and maintain attention to detail. Positive attitude, professional behavior, and strong work ethics.
posted 1 week ago
experience5 to 9 Yrs
location
Delhi
skills
  • WordPress
  • PHP
  • Server Management
  • Database Management
  • Performance Monitoring
  • Technical Support
  • Technology Integration
  • HTML
  • CSS
  • JavaScript
  • Development
  • Analytics
  • Graphic Design
  • Email Server Management
  • API Integration
  • Backup
  • Disaster Recovery
  • Content Management System CMS
  • Hosting Management
  • Scalability Management
  • Search Engine Optimization SEO AEO
  • PHP Development
  • Social Media Knowledge
Job Description
Role Overview: As a Tech Support / Lead / Website Admin, your primary responsibility will be to maintain and develop the website using platforms such as WordPress, Woocommerce, and integrating various technologies like GenAI, applications, WA Meta, SEO, and AEO. You will be in charge of ensuring the website's security, performance, and overall functionality. Your role will also involve providing technical support to team members and clients, troubleshooting server issues, and managing server resources effectively. Key Responsibilities: - Strong understanding of WordPress core functionality, themes, plugins, and security best practices. - Understanding of PHP for deeper customization and plugin development. - Awareness of common website security threats and best practices, including server management and security. - Management of e-mail servers like Gmail and Rediffmail. - Basic understanding of databases used by WordPress, MySQL, and jQuery for database management. - API development and integration for seamless connectivity. - Monitoring server performance metrics and optimizing performance. - Troubleshooting server issues, resolving client queries, and providing technical guidance. - Backup and disaster recovery to ensure data safety. - Technical support in CMS platforms and technology integration such as AI tools and chatbots. - Hosting management for optimal performance and resource allocation across various hosting environments. - Setting up new hosting accounts, allocating server resources, and configuring server environments. - Ability to modify website design and functionality using HTML, CSS, and JavaScript. - Front-end and back-end development management, including working with Gutenberg. - Understanding of SEO/AEO principles for improved website visibility. - Utilizing website analytics tools to understand traffic behavior. - Advanced customization and plugin development using PHP. - Basic understanding of graphic design principles for visually appealing elements. Qualification Required: - Knowledge of Social Media would be a preferred qualification. Few words about the company: Campusutra is known for its authenticity and transparency in the higher education landscape in India. They have a reputation for credible reporting and insightful analysis, earning the trust of aspirants, educators, and decision-makers. If you value substance over spin and impact over impression, engaging with Campusutra would be a great opportunity for you.,
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