delivery-executive-jobs-in-kolkata, Kolkata

622 Delivery Executive Jobs in Kolkata

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posted 2 months ago

Purchase Engineer or Executive - Real Estate - Kolkata

Advance Talent Services. Hiring For Client of Advance Talent Services.
experience2 to 7 Yrs
location
Kolkata
skills
  • building material
  • buying
  • sourcing
  • purchase
  • vendor development
  • real estate
  • procurment
Job Description
Company - One of the most reputed Real Estate Company.  Position - Purchase Engineer or Executive Location - Kolkata Responsibilities: Sourcing, acquiring and managing construction materials (e.g., Cement, Steel, Sand, Bricks, Granite, Marbles etc.) Purchase planning Vendor negotiation Coordinate with Project, Engineering and Design teams to understand material requirements, specifications, and delivery schedules based on project timelines and budgets. Develop and implement procurement strategies for raw materials Generate PO Maintain a harmonious relation with the suppliers Forecast material needs and accordingly contact with suppliers to ensure no shortage of stock   

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posted 1 week ago
experience2 to 4 Yrs
Salary3.0 - 3.5 LPA
location
Kolkata
skills
  • b2c
  • ecom express
  • blue dart
  • flipkart/ekart
  • last mile delivery
  • delhivery
  • shadowfax
  • amazon
  • ecommerce
Job Description
We Are Hiring: Assistant Manager Operations (Last Mile Delivery- Amazon Process) Location: Kolkata, West Bengal Company: Zodiac Express Private Limited Salary: 28,000 35,000 per month Relocation: Open to relocation within West Bengal (Mandatory) Key Responsibilities1. Oversee and manage 3-5 delivery branches within the assigned region2. Monitor daily operations and ensure consistent adherence to SOPs3. Supervise cash handling, reconciliations, and maintain accurate operational records4. Lead, motivate, and support branch teams to improve performance and productivity5. Ensure smooth last-mile delivery operations and timely issue resolution6. Collaborate with cluster heads and senior management for operational planning and execution.7. Maintain strong coordination with delivery associates and on-ground teams. 8. Handle exceptions, customer escalations, and operational challenges effectively. Requirements1. Graduation in any stream (mandatory)2. Minimum 2-4 years of experience in the E-commerce / Logistics / Last Mile Delivery sector preferred (like Shadowfax, Amazon, Xpressbees, Flipkart, etc)3. Strong Administrative, leadership, team management, and problem-solving skills4. Open to frequent travel and mandatory relocation if required5. Microsoft Office, especially Advanced Excel. Benefits:1. PF 2. 6 Lakhs Insurance (Medical and Accidental) 3. Outstation Allowance (as applicable)4. Travel reimbursements5. Opportunity to grow within a fast-expanding logistics organisation
posted 2 months ago

Purchase Executive

Career Path Solution Hiring For Client Company
experience3 to 7 Yrs
Salary2.0 - 3.0 LPA
location
Kolkata
skills
  • procurement
  • vendor management
  • sells
  • purchase bill
  • po/ wo
Job Description
We are leading Recruiters Firm in Kolkata and we have an urgent requirement for Purchase Executive for our client company. Job Description: Education:- Graduate Responsibility:   Source and select suppliers for goods and services based on price, quality, and delivery speed Negotiate contracts, terms, and pricing with suppliers Ensure timely delivery of materials to meet production schedules Monitor and maintain inventory levels to optimize costs and minimize stockouts Collaborate with cross-functional teams to forecast demand and plan procurement activities Evaluate supplier performance and resolve any issues or disputes Keep updated records of purchased products, delivery information, and invoices Stay informed about market trends, new products, and changes in regulations related to procurement  Experience:3 years - 7 years Salary: 2 LPA to 3 LPA Location: Kolkata  This is an urgent vacancy. Please reply on urgent basis, if your profile suits with the above JD.   Contact: 8276930549 /8961219750 Land Number: - 033-48036254  Regard's P Pathak HR Team
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posted 2 months ago

Digital Delivery Manager

Devant IT Solutions Pvt Ltd
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • Digital Marketing
  • SEO
  • SEM
  • Social Media
  • Content Marketing
  • Project Management
  • AIbased tools
Job Description
As a Delivery Manager at Devant IT Solutions in the Digital Marketing department, your role involves managing and executing marketing projects effectively. Your strong communication skills, ability to work well in a team, and efficient task delegation are crucial for ensuring timely and quality project delivery. Any experience with AI Prompt Engineering tools would be advantageous. Key Responsibilities: - Manage and oversee the delivery of digital marketing campaigns and projects. - Coordinate with design, content, SEO, and social media teams for smooth execution. - Assign, track, and manage tasks to ensure timely completion. - Communicate with clients and internal teams to ensure alignment and satisfaction. - Utilize AI Prompt Engineering tools to enhance marketing creatives, content, and workflows. - Track campaign metrics and prepare delivery and performance reports. - Identify and resolve bottlenecks or issues affecting delivery timelines. Qualifications: - Strong understanding of Digital Marketing (SEO, SEM, Social Media, Content Marketing). - Familiarity with AI-based tools for content or creative automation. - Experience with project management tools (Asana, Trello, or HubSpot preferred). - Ability to manage multiple marketing projects efficiently. Devant IT Solutions offers a competitive salary based on industry standards, taking into account your experience and skill set. Additionally, as a full-time permanent employee, you will benefit from cell phone reimbursement, health insurance, and internet reimbursement. Please note that the work location is in person at the office.,
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posted 1 month ago

Dispatch & Logistics Executive

Tulsi Weigh Solutions Pvt Ltd
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Logistics operations
  • Transportation
  • Inventory management
  • MS Office
  • Excel
  • Word
  • Communication
  • Negotiation
  • Problemsolving
  • Organizational abilities
Job Description
You will be responsible for the efficient management of dispatch and logistics operations. This includes planning and executing daily dispatch operations, collaborating with suppliers and transporters for timely deliveries, tracking shipments, and ensuring on-time delivery to customers. You will also be required to maintain accurate inventory records, monitor stock movements, and implement FIFO for effective inventory control. Your role will involve preparing and managing shipping-related documents, ensuring compliance with statutory laws and company policies, and monitoring logistics expenses to identify cost-saving opportunities. Additionally, you will be expected to anticipate and address potential logistical issues, handle transportation delays or disruptions, and communicate timely updates to internal teams and customers. As part of vendor management, you will negotiate and manage contracts with third-party logistics providers, evaluate vendor performance periodically, and ensure service excellence. Strong understanding of logistics operations, transportation, and inventory management is essential, along with proficiency in logistics software, inventory systems, and MS Office (especially Excel & Word). Excellent communication, coordination, negotiation skills, problem-solving mindset, and attention to detail are also key competencies required for this role. Qualifications required for this position include a Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, along with 2-3 years of relevant experience in logistics, supply chain, or dispatch, preferably in an MSME/manufacturing setup. Good knowledge of GST, E-Way Bills, and related logistics compliance requirements is also desired. Please note that the company specializes in providing quality weighing products and services to industries in India and neighboring South Asian countries, with over 70 years of experience and ISO 9001:2008 certification from DNV.,
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posted 2 months ago

HR Executive

Synergic BPO
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Recruitment
  • Onboarding
  • Employee Relations
  • Conflict Resolution
  • Organizational Culture
  • Performance Appraisal
  • Employee Benefits
  • Training Needs Analysis
  • Compliance
  • HR Reporting
  • MS Office
  • HRIS
  • Postings
  • HR Documentation
Job Description
As an HR Executive, your role involves various key responsibilities to effectively manage the human resources functions within the organization. You will be responsible for the following tasks: - Coordinate the full recruitment life cycle, including sourcing, screening, interviewing, and hiring candidates. - Manage job postings, job descriptions, and candidate databases. - Assist in the preparation of offer letters and employment contracts. - Oversee the onboarding process for new employees, ensuring a smooth transition into the organization. - Serve as a point of contact for employee concerns, providing guidance on policies and procedures. - Address and resolve workplace conflicts, escalating issues when necessary. - Promote and foster a positive organizational culture and work environment. - Assist in the implementation of performance appraisal systems and track employee performance. - Coordinate the development and delivery of performance improvement plans and employee feedback sessions. - Support employees in setting personal and professional development goals. - Administer employee benefits programs, including health insurance, retirement plans, and other perks. - Help identify training needs and coordinate training programs for employee development. - Maintain records of employee training, certifications, and development plans. - Promote a learning culture within the organization. - Ensure compliance with all local, state, and federal labor laws and regulations. - Maintain employee records and HR documentation in accordance with legal requirements. - Support audits and manage compliance reporting. - Assist in HR-related projects, such as employee engagement initiatives, wellness programs, and company events. - Maintain accurate HR data and assist in HR reporting. - Support the HR Manager in various HR initiatives and day-to-day administrative tasks. Qualifications required for this role include: - Bachelor's degree in Human Resources, Business Administration, or related field. - [x] years of experience in Human Resources or a related field. - Strong understanding of HR principles, employment laws, and best practices. - Excellent interpersonal, communication, and problem-solving skills. - Proficient in MS Office (Word, Excel, PowerPoint), HRIS, and other HR software. - Strong organizational and time-management skills with the ability to manage multiple tasks and prioritize effectively. - Ability to maintain confidentiality and handle sensitive information with discretion. Preferred qualifications include HR certification (e.g., SHRM-CP, HRCI, etc.) and experience in a specific industry. Please note that the working conditions for this position include full-time office hours, and the benefits offered are health insurance and Provident Fund. The job type is full-time and permanent, with a day shift schedule, and the preferred language being English. The work location is in person.,
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posted 2 months ago
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • Accounting
  • Financial Statements
  • MS Office
  • Project Delivery
  • Practice Management
  • Tax Knowledge
  • Technologydriven TaxFinancial Solutions
  • Transfer Pricing Benchmarking
  • Global Databases
  • Transfer Pricing Documentation
Job Description
As a candidate for this role, you will be responsible for the following: - **Project Delivery** - Demonstrating good accounting and tax knowledge - Possessing a strong understanding of Financial Statements - Utilizing technology-driven tax/financial solutions effectively - Understanding the Transfer Pricing benchmarking process, including working on global databases - Familiarity with the Transfer Pricing documentation process, involving update reports, industry analysis, and economic analysis - Proficiency in MS Office - **Practice Management** - Ensuring timely project delivery - Setting an example for your peers - Strict adherence (100%) to hygiene factors such as timesheets, leave compliance, and risk policies,
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posted 2 months ago
experience0 to 3 Yrs
location
Kolkata, West Bengal
skills
  • customer service
  • communication
  • interpersonal skills
  • time management
  • cash handling
  • delivery experience
  • maintaining delivery records
Job Description
As a Courier Delivery Boy at Ecom Express, you will be an integral part of a renowned courier and e-commerce logistics company based in Picnic Garden, Kolkata. Your primary responsibility will be to ensure efficient and courteous delivery of packages, contributing to the company's commitment to exceptional service in the fast-paced courier delivery industry. This role offers a competitive salary ranging from 20,000 to 25,000 per month on a per-packet basis, making it an ideal opportunity for individuals with up to 6 months of delivery experience. Responsibilities: - Deliver packages promptly and efficiently to specified locations within Picnic Garden, Kolkata. - Follow scheduled routes to ensure timely delivery of packages during the day shift. - Provide outstanding customer service and address any delivery-related inquiries or concerns. - Verify package details and handle all deliveries with care to prevent any damage. - Collaborate with the Ecom Express team to optimize delivery routes and improve efficiency. - Report any delivery issues, vehicle problems, or customer complaints to the management promptly. - Adhere to all safety protocols and traffic rules while carrying out deliveries. - Maintain the delivery vehicle in a well-maintained and clean condition. Requirements: - Preferred 0 to 6 months of delivery experience. - Possession of a valid two-wheeler license and access to a reliable vehicle. - Familiarity with local routes in Picnic Garden, Kolkata. - Strong communication and interpersonal skills for effective customer and team interactions. - Efficient time management skills to handle multiple deliveries efficiently. - Basic knowledge of cash handling and maintaining delivery records. - Reliability, punctuality, and a commitment to delivering high-quality service. - Ownership of a mobile phone for tracking and communication purposes. If you decide to join Ecom Express as a Courier Delivery Boy, you will enjoy the following benefits: - Competitive salary ranging from 20,000 to 25,000 per month on a per-packet basis. - Performance-based incentives to acknowledge your hard work and dedication. - Opportunities for career growth and progression within the organization. - Inclusion in a supportive team environment within a well-established company. If you are prepared to embrace the challenge of becoming a Courier Delivery Boy with Ecom Express in Picnic Garden, Kolkata, seize the opportunity now to start a dynamic career with a leading courier company dedicated to excellence in logistics and customer service!,
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posted 2 weeks ago
experience1 to 5 Yrs
location
Kolkata, All India
skills
  • Retail sales
  • Customer service
  • Inventory management
Job Description
As a Store Sales Representative, your role involves assisting walk-in customers in finding the parts and equipment they need with prompt, friendly, and professional service. You will be responsible for guiding customers through the sales process, monitoring inventory levels, and restocking products as required. Building strong relationships and delivering excellent customer service are key aspects of your role. **Key Responsibilities:** - Assist walk-in customers by providing information on products, applications, and pricing. - Process sales by entering orders, retrieving products from inventory, and arranging delivery or assisting in loading orders. - Maintain the facility by ensuring adequate stocking levels, cleanliness, and organization of the branch and yard. **Qualifications Required:** - Previous experience in retail sales is preferred. - Ability to work in a fast-paced environment with a customer-centric approach. - Strong communication skills to interact effectively with customers and colleagues. The company offers benefits such as leave encashment and Provident Fund. The work schedule may include morning shifts, rotational shifts, and weekend availability. Preferred language for communication is English. The work location is in person. This is a full-time position suitable for individuals with at least 1 year of experience in retail sales. As a Store Sales Representative, your role involves assisting walk-in customers in finding the parts and equipment they need with prompt, friendly, and professional service. You will be responsible for guiding customers through the sales process, monitoring inventory levels, and restocking products as required. Building strong relationships and delivering excellent customer service are key aspects of your role. **Key Responsibilities:** - Assist walk-in customers by providing information on products, applications, and pricing. - Process sales by entering orders, retrieving products from inventory, and arranging delivery or assisting in loading orders. - Maintain the facility by ensuring adequate stocking levels, cleanliness, and organization of the branch and yard. **Qualifications Required:** - Previous experience in retail sales is preferred. - Ability to work in a fast-paced environment with a customer-centric approach. - Strong communication skills to interact effectively with customers and colleagues. The company offers benefits such as leave encashment and Provident Fund. The work schedule may include morning shifts, rotational shifts, and weekend availability. Preferred language for communication is English. The work location is in person. This is a full-time position suitable for individuals with at least 1 year of experience in retail sales.
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posted 2 months ago

Client Service Executive

Peninsular Art Works
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Client Service
  • Client Relations
  • Customer Satisfaction
  • Communication Skills
  • Interpersonal Skills
  • Real Estate Industry
Job Description
As a Client Service Executive at Peninsular Art Works, your role will involve managing client services, handling client relations, and ensuring customer satisfaction. You will be responsible for addressing client inquiries, analyzing client needs, ensuring timely delivery of services, monitoring project progress, and providing feedback and assistance to clients. Key Responsibilities: - Manage client services effectively - Handle client relations to ensure customer satisfaction - Address client inquiries and analyze their needs - Ensure timely delivery of services - Monitor project progress and provide feedback and assistance to clients Qualifications Required: - Tactful with good PR skills - Flexibility in communicating with clients - Excellent communication and interpersonal skills - Proficiency in Hindi, English, and Bengali - Experience in the real estate industry is a plus Peninsular Art Works is a team of 45 professionals dedicated to real estate brochures, with experience in over 1000 real estate projects. With 17 years of experience, the company ensures perfection in advertising and marketing, leading to cost savings, improved brand value, higher demand, and price realization for projects.,
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posted 1 month ago

Executive Sales Manager

Zaroma Personalised Services LLP
experience4 to 8 Yrs
location
Kolkata, West Bengal
skills
  • Hospitality
  • Catering
  • Event Sales
  • Client Handling
  • Negotiation
  • Team Leadership
  • Business Strategies
  • Market Analysis
  • Banquet
Job Description
As a Catering Sales Manager at La Fiesta Catering, a brand of Zaroma Personalised Services LLP, you will be responsible for driving and managing corporate and private catering sales. Your key responsibilities will include: - Leading and motivating a high-performing sales team - Building lasting relationships with corporate clients, event planners & private hosts - Developing and executing business strategies to achieve revenue goals - Coordinating with kitchen and event teams for seamless service delivery - Preparing customized catering proposals & negotiating contracts - Monitoring market trends and competitor activities to identify growth opportunities To qualify for this role, we are looking for candidates with: - 3-5 years of experience in hospitality / catering / banquet / event sales - Strong communication, client handling & negotiation skills - Team leadership experience with a results-oriented approach - Graduate / Postgraduate in Hotel Management, Business, or related field preferred La Fiesta Catering offers attractive perks and benefits including an attractive Bonus & Incentive Structure, Travel Allowance (TA), Half-Yearly Increments, Provident Fund (PF) & Employee State Insurance (ESI). This is a great opportunity to work with one of Kolkata's most reputed catering brands. If you meet the requirements and are excited about this opportunity, send your CV to Info@lafiestacatering.in or call at +91 98316 03777 / +91 81008 55863. Join us in shaping memorable culinary experiences at La Fiesta Catering.,
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posted 1 week ago
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Retail Branding
  • Vendor Management
  • Campaign Management
  • Negotiation Skills
  • Communication Skills
  • BTL Marketing
  • Outdoor Media Planning
  • Multitasking
  • Organizational Skills
Job Description
As a Marketing Executive with experience in handling BTL marketing activities, your role will involve planning, coordinating, and executing BTL marketing campaigns across regions. You will be responsible for managing retail branding, promotional activities, outdoor advertising sites, and events. Your key responsibilities will include identifying and liaising with vendors for fabrication, printing, and event setup, negotiating vendor pricing, ensuring timely delivery, and collaborating with internal teams and external partners to ensure brand visibility. Additionally, you will monitor campaign performance, share post-activity reports, and handle multiple projects and regions simultaneously. Qualifications required for this role include a strong understanding of retail branding elements and outdoor advertising, excellent vendor management and negotiation skills, fluent communication in English and at least one regional language, being multi-lingual, proactive, and a team player, possessing strong organizational and multitasking abilities, and willingness to travel as per campaign requirements. Please note that this is a full-time job position.,
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posted 2 months ago

Service Delivery Manager

OVERNET TRADING PRIVATE LIMITED
experience20 to >25 Yrs
Salary40 - 55 LPA
location
Kolkata, Gurugram+1

Gurugram, Mumbai City

skills
  • service improvement
  • delivery
  • service portfolio management
  • service management
  • global service management
  • services product management
  • incident management
  • service
  • service implementation
  • service improvement plans
  • manager
Job Description
Service Delivery Managers coordinate the delivery of services to clients and manage employees involved in the delivery process. Common work activities include developing the processes and procedure for delivering services, meeting with clients to discuss and coordinate service options, supervising employees involved in the delivery process, monitoring the cost of the delivery process and documenting service results for all clients.
posted 2 weeks ago

Delivery Boy

KATARIA ENTERPRISE
experience0 to 4 Yrs
Salary50,000 - 3.5 LPA
location
Kolkata, Bangalore+7

Bangalore, Chennai, Noida, Hyderabad, Gurugram, Pune, Mumbai City, Delhi

skills
  • unloading
  • express delivery
  • couriers
  • deliveries
  • parcels
  • courier
  • bikes
Job Description
A Delivery Boy is responsible for the timely and safe transportation of goods from a starting point to a customer's location, requiring a valid driver's license, good time management, and strong customer service skills to load, unload, navigate efficiently, and resolve issues. Key duties include following planned routes, maintaining the delivery vehicle, handling payments, and keeping accurate delivery records while adhering to all traffic and safety regulations.   As a delivery associate in our organization, you will play a crucial role in ensuring timely and efficient delivery of goods to our customers.   Your responsibilities will include: - Delivering packages to customers in a timely manner - Ensuring the safety and security of the packages during transit - Maintaining a high level of customer service and professionalism - Adhering to all traffic rules and regulations - Keeping track of delivery records and reporting any issues or discrepancies To qualify for this role, you must possess the following qualifications: - Must have a two-wheeler and a valid LLR or License - Pan card and Aadhar card are required documents - Ability to work independently and efficiently - Good communication skills - Prior experience in delivery services is a plus If you are looking for a part-time or full-time job with a competitive salary ranging from 15,000 to 40,000, depending on the hours worked, then this position is perfect for you.   Additionally, we offer flexible schedules, various shifts to choose from (day, evening, morning, night), and weekend availability with the option of working only on weekends. Join us today and receive a joining bonus to kickstart your delivery career! Work location will be all over India, providing you with the opportunity to explore different parts of the city while on the job.,    
posted 2 weeks ago

Logistics Executive

SHARMA TRADERS ENTERPRISES
experience20 to >25 Yrs
Salary20 - 32 LPA
WorkContractual
location
Kolkata, Bhubaneswar+8

Bhubaneswar, Bangalore, Kochi, Chennai, Hyderabad, Pune, Mumbai City, Delhi, Guwahati

skills
  • time management
  • aptitude tests
  • communication skills
  • organizational development
  • flexibility training
  • analytical skills
  • interpersonal skills
  • problem-solving
  • resilience
Job Description
A Logistics Executive manages the flow of goods from suppliers to customers, with duties including coordinating transportation, overseeing warehousing, ensuring timely and cost-effective delivery, and managing inventory. Key skills include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, strategic planning, and technological and data analysis aptitude A Logistics Executive manages the flow of goods from suppliers to customers, with duties including coordinating transportation, overseeing warehousing, ensuring timely and cost-effective delivery, and managing inventory. Key skills include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, strategic planning, and technological and data analysis aptitude A Logistics Executive manages the flow of goods from suppliers to customers, with duties including coordinating transportation, overseeing warehousing, ensuring timely and cost-effective delivery, and managing inventory. Key skills include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, strategic planning, and technological and data analysis aptitude A Logistics Executive manages the flow of goods from suppliers to customers, with duties including coordinating transportation, overseeing warehousing, ensuring timely and cost-effective delivery, and managing inventory. Key skills include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, strategic planning, and technological and data analysis aptitude
posted 1 month ago

Chief Executive Officer

NATARAJANS CONSULTING
experience10 to 20 Yrs
Salary16 - 28 LPA
WorkRemote
location
Kolkata, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, South Goa, Pune, Mumbai City, Delhi

skills
  • strategy
  • startup development
  • hotel management
  • food service operations
  • hospitality
  • management
  • organization
  • ceo
Job Description
Our client is venturing into a Hospitality (Accommodation and Food Services) Start Up and is looking for a Chief Executive Officer (CEO), (MSME Sector) with Reporting to an SPV with select Board of Directors / Owners. The venture is being self funded Job Title: Chief Executive Officer (CEO), Accommodation & Food Services (MSME Sector), Reports to:Board of Directors / Owners Role OverviewThe CEO is accountable for the overall leadership, strategy, and performance of the MSMEs accommodation and/or food service business. This includes ensuring operational excellence, sustained profitability, customer satisfaction, team development, and compliance with industry regulations in a dynamic hospitality landscape. Key Responsibilities **Strategic Leadership**- Develop and articulate a growth strategy for the accommodation and/or food service operation, aligned with board objectives.- Identify and exploit new business opportunities, including expansion, digital transformation, partnership development, and diversification.- Monitor hospitality and food industry trends to adapt service offerings and remain competitive. **Operations Management**- Oversee daily operations of accommodation, restaurant, or food service units to deliver an exceptional guest experience.- Implement and monitor standards for hygiene, food safety, service quality, and property maintenance.- Optimize operational workflows and resource utilization to ensure efficiency and guest satisfaction.- Supervise procurement processes for supplies, equipment, and inventory control. **Financial Stewardship**- Manage budget planning, financial forecasting, and P&L responsibility.- Drive revenue growth while controlling costs and maximizing operational margins.- Report regularly on financial performance to the board and act swiftly on variances.- Oversee compliance with taxation, financial, and government regulations. **Business Development & Marketing**- Champion marketing, customer engagement, and sales initiativesincluding digital marketing, events, promotions, and loyalty programs.- Strengthen relationships with booking platforms, vendors, local tourism boards, and community organizations.- Monitor online reputation and implement action plans to improve guest feedback and ratings. **People Leadership & Organizational Culture**- Recruit, develop, and retain talented hospitality or food service staff; ensure effective onboarding and training.- Foster a culture of service excellence, accountability, inclusion, and continuous improvement.- Lead by example in guest relations, problem-solving, and ethical standards. **Innovation & Technology**- Integrate technology solutions such as modern Property Management Systems (PMS), booking engines, POS, or inventory systems to streamline operations.- Stay abreast of digital trends (contactless service, mobile ordering, guest apps) to enhance the customer experience and operational efficiency. **Sustainability & Corporate Social Responsibility**- Promote environmentally friendly practices: waste reduction, local sourcing, energy efficiency, and community engagement initiatives.- Support responsible and ethical business conduct to strengthen the organizations reputation. Qualifications & Requirements - Bachelors or Masters Degree in Hospitality Management, Business Administration, Hotel & Restaurant Management, or a related field.- 7+ years of progressive management experience in hospitality or food service, with at least 2 years in senior leadership roles.- Proven success managing multi-disciplinary teams in accommodation, hotels, restaurants, or catering enterprises.- Strong commercial and financial acumen with hands-on P&L responsibility.- Demonstrated expertise in customer service delivery, operations, and team leadership.- Knowledge of hospitality safety standards, food regulations, digital tools, and reservation systems.- Outstanding interpersonal, problem-solving, and communication skills.- Ability to thrive and adapt in a dynamic, competitive service environment. Desired Attributes - Visionary leadership and growth mindset.- Customer-centricity and passion for service excellence.- Resilience, integrity, and results orientation.- Innovation and digital transformation focus. Compensation & Benefits - Market-aligned fixed salary with performance-based incentives.- Health and retirement benefits.- Professional development opportunities. Please submit your resume and a cover letter describing your hospitality and leadership experience, as well as your vision for elevating this MSME in the accommodation and food services sector.  
posted 2 months ago

Customer Service Executive

OVERNET TRADING PRIVATE LIMITED
experience20 to >25 Yrs
Salary40 - 55 LPA
location
Kolkata, Mumbai City
skills
  • customer
  • service
  • automotive sales training
  • customer satisfaction
  • dealer management
  • customer service delivery
  • customer service training
  • global customer service
  • customer service operations
  • automotive aftermarket
  • executive
Job Description
Customer Service Executives motivate and supervise employees in the customer service department of a company. Their work helps ensuring a high level of customer satisfaction and company profitability. Those interested in a Customer Service Executive position should be able to complete work activities such as hiring staff, determining training needs, implementing customer service procedures, finding solutions for the most difficult customer issues, analyzing reports, taking disciplinary action when needed, and conducting employee appraisal programs.
posted 2 months ago
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • Change Management
  • Conflict Management
  • Continuous Improvement
  • Emotional Intelligence
  • Financial Control
  • Innovation
  • Negotiation
  • Problem Solving
  • Project Governance
  • Project Management
  • Project Planning
  • Project Tracking
  • Risk Assessment
  • Risk Management
  • Scope Management
  • Stakeholder Management
  • Strategic Thinking
  • Team Management
  • Time Management
  • Active Listening
  • Adaptive Thinking
  • Analytical Thinking
  • Assertiveness
  • Attention to Detail
  • Business Agility
  • DecisionMaking
  • Influencing
  • Managing Difficult Conversations
  • Proactiveness
  • Project Reporting
  • RelationshipBuilding
  • Strategic Governance
  • Unified Project Management UPM
  • Unified Service Management USM
Job Description
As a Delivery Quality Assurance (DQA) Professional, you play a crucial role in ensuring the setup, review, audit, and continuous improvement of quality within engagements. Your responsibilities include supporting engagement setup, facilitating a smooth transition from sales, and addressing both Capgemini and contractual requirements. You will define and adapt processes and process assets according to BU/account/engagement needs to establish a standard way of working. Monitoring engagement execution through regular reviews and tracking planned activities will be essential. Additionally, you will provide inputs, analysis, early alerts, and suggest potential mitigation actions to aid Delivery Governance. Interacting with Client teams, supporting Client or third-party audits, and collaborating to identify and drive improvements at engagement/account levels will also be part of your role. Furthermore, you will offer consulting services in areas such as Agile, Service Management, Six Sigma, Lean, etc., and assist in the sales/bid process by providing relevant inputs related to Capgemini processes, Delivery Governance, process assets, and platforms. **Key Responsibilities:** - Plan and manage setup, execution, reviews, process improvements, process definition, and adaption of process assets - Provide delivery governance support for 5-6 engagements - Assist in sales enablement and stakeholder management **Qualifications Required:** - Active Listening - Adaptive Thinking - Analytical Thinking - Assertiveness - Attention to Detail - Business Agility - Change Management - Conflict Management - Continuous Improvement - Decision-Making - Emotional Intelligence - Financial Control - Influencing - Innovation - Managing Difficult Conversations - Negotiation - Proactiveness - Problem Solving - Project Governance - Project Management - Project Planning - Project Reporting - Project Tracking - Relationship-Building - Risk Assessment - Risk Management - Scope Management - Stakeholder Management - Strategic Governance - Strategic Thinking - Team Management - Time Management - Unified Project Management (UPM) - Unified Service Management (USM),
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posted 2 months ago
experience2 to 6 Yrs
location
Kolkata, West Bengal
skills
  • Procurement
  • Vendor Coordination
  • RFQs
  • Dispatch Planning
  • Store Inventory Management
Job Description
In this role at Utkarsh India, you will be responsible for managing procurement, vendor coordination, store inventory, RFQs, and dispatch planning to ensure timely material supply in steel manufacturing operations. Your key responsibilities will include: - Managing procurement processes to source required materials efficiently - Coordinating with vendors to ensure timely delivery of materials - Maintaining accurate records of store inventory levels - Handling RFQs (Request for Quotations) for competitive pricing - Planning dispatch schedules to meet production requirements To excel in this role, you should have a Graduate or Engineering Degree with 2-4 years of experience in the Manufacturing industry. Utkarsh India is dedicated to providing a nurturing and empowering work environment where employees are encouraged to explore new ideas, work independently, and innovate. The company values continuous personal development, fairness, mutual trust, and teamwork. By investing in comprehensive training programs and mentorship opportunities, Utkarsh India supports professional growth and career advancement for all its employees. Join our team at Utkarsh India and be part of a dynamic work environment that fosters collaboration, innovation, and leadership.,
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posted 2 months ago

Service Delivery Lead - BPO

Latinum HR Solutions
experience5 to 9 Yrs
location
Kolkata, West Bengal
skills
  • Finance
  • Operations
  • HR
  • Strategy
  • Accounting
  • Budgeting
  • Financial Analysis
  • Data Analysis
  • Leadership
  • Communication
  • Strategic Planning
  • Business Development
  • Organizational Skills
Job Description
As a Senior Delivery Lead at Latinum, your role is crucial in driving operational excellence, managing people and processes, and leading business growth strategies. Your responsibilities will include: - Overseeing daily business and administrative operations to enhance efficiency in both internal and external processes. - Leading, inspiring, and motivating teams to achieve organizational objectives effectively. - Managing recruitment processes to attract top talent and reduce employee turnover. - Mentoring and engaging employees to align with management's vision and organizational goals. - Establishing policies that enhance company culture and foster long-term success. - Monitoring company performance and providing recommendations for growth and improvement. - Collaborating with senior management and stakeholders on capital raising and expansion initiatives. To excel in this role, you should have the following qualifications and skills: - Bachelor's degree in Business Administration, Accounting, Finance, or equivalent (Masters preferred). - Proven experience in a senior leadership/executive role within the BPO/Finance domain. - Strong understanding of organizational functions such as finance, HR, and operations. - Expertise in accounting, budgeting, financial and data analysis. - Outstanding leadership, communication, and organizational skills. - Experience in strategic planning and business development. Join Latinum for the opportunity to: - Lead large-scale operations at a senior level. - Work in a high-impact role with visibility to leadership and stakeholders. - Be part of a growing organization committed to driving business excellence.,
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