437 Delivery Head Jobs in Thane

Urgent opening for the profile of Head Sales (Travel Industry) at location Nahur. Location: Mumbai, Maharashtra Reporting To: Director Experience: 15yrs relevant experience in Travel Sales and Client Management Qualification: MBA preferred Role OverviewWe are seeking a strategic and inspiring Head of Sales to lead our national sales function within the travel trade segment. This senior role is responsible for driving revenue growth, leading high-performing teams, and building long-term partnerships across corporate, MICE, and group travel markets. The ideal candidate will possess exceptional leadership qualities, a deep understanding of the travel industry, and a passion for achieving excellence through collaboration and innovation. Key Responsibilities* Develop and implement a robust sales strategy aligned with business objectives, market dynamics, and customer needs.* Lead, mentor, and empower regional and national sales teams to achieve targets and foster a culture of accountability, innovation, and continuous improvement.* Identify and capitalize on new business opportunities across travel trade, corporate travel, and group segments to expand market share.* Build and nurture strategic relationships with key clients, travel agents, tour operators, and industry partners.* Lead high-value negotiations and finalize contracts that drive profitability and long-term value.* Stay ahead of industry trends, competitor movements, and customer preferences to inform strategic decisions.* Work closely with operations, marketing, and product teams to ensure seamless service delivery and client satisfaction.* Represent the company at industry events, trade shows, and forums to enhance visibility and thought leadership.* Deliver accurate sales forecasts, performance reports, and strategic insights to senior leadership. Leadership Qualities* Visionary thinking with the ability to translate strategy into action* Inspirational leadership that motivates teams to exceed expectations* Strong decision-making and problem-solving capabilities* High emotional intelligence and interpersonal skills* Ability to build trust and credibility across all levels of the organization* Resilience and adaptability in dynamic market conditions* Commitment to ethical leadership and professional integrity Core Competencies:* Strategic planning and execution* Excellent communication and negotiation skills* Strong commercial acumen and analytical mindset* Effective time and resource management* High attention to detail and operational excellence* Ability to thrive under pressure and manage multiple priorities Qualifications & Experience:* Graduate degree; MBA preferred* Minimum 10 years of experience in sales, with at least 35 years in a senior leadership role within the travel industry* Proven track record in leading teams and achieving revenue targets* Experience in corporate travel, MICE, or travel trade sales is highly desirable* Proficiency in CRM systems and sales analytics tools.  If you are interested for the above referred position, kindly revert back with your Updated Resume along with following details:1) Current salary2) Expected salary3) Notice period4) Total experience5) Relevant experience6) Current resident location7) Reason for job change Contact on 8591939527-Whatsapp numberE-mail Id: sakshi@jobsearchindia.inContact Person: Sakshi

Description:  We are looking for a strategic and hands-on Learning & OD Head who can build a future-ready workforce while anchoring culture, capability, and leadership development across all levels. This is a mission-critical leadership role that will partner closely with business heads, drive enterprise-wide development agendas, and embed learning into the DNA of our organization.  This isnt just about training. Its about building a scalable ecosystem of people, performance, and culture that keeps pace with our ambition.  Key Responsibilities: Organizational Development & Transformation: Design and lead OD interventions that align with our rapid business growth including change management, structure alignment, culture transformation, and strategic workforce planning.  Partner with leadership to build internal talent mobility frameworks, succession pipelines, and competency models.  Drive initiatives that support integration across departments, verticals, and geographies.  Learning Strategy & Execution   Develop a company-wide L&D roadmap tailored to the needs of business verticals (Sales, CRM, Mandate, Tech, Documentation, Loans, etc.).  Lead design and delivery of learning programs across all levels from onboarding to leadership development.  Launch functional academies, sales enablement initiatives, behavioral trainings, and digital learning strategies (LMS).  Leadership Development  Create and deploy leadership development frameworks focused on building next-gen leaders.  Lead HiPo identification, assessment centers, executive coaching, and mentoring programs.  Partner with CHRO and Business Heads to ensure future leadership bench strength.  Performance Enablement & Culture  Work closely with HRBPs to embed performance-linked development interventions.  Strengthen feedback and coaching culture through targeted learning, tools, and communication.  Build initiatives that reinforce our organizational values and growth mindset.  Analytics, Impact & Governance  Define success metrics for all interventions and measure impact on productivity, engagement, and retention.  Own governance of learning budgets, vendor partnerships, and calendar planning.  Use data and feedback loops to continuously optimize L&D and OD strategy.  Must-Have  1015 years of core experience in L&D and/or Organizational Development, with leadership experience.  Exposure to high-growth environments and ability to scale learning in fast-changing ecosystems.  Strong program design, facilitation, and stakeholder management skills.  Track record of driving enterprise-wide transformation or change management programs.  Preferred  Experience in Real Estate, BFSI, Tech, or Consulting industries.  Certified in OD, Coaching, or Instructional Design.  Comfortable with both strategy and execution you can design a vision and roll up your sleeves to implement it.

Position : Customer Support Specialist (International Voice/Non-Voice) Location : Malad- Mumbai Salary CTC : Upto Rs. 430,000 Mode of Interviews: Face-to-Face Working Model : Work From Office Working Days : 5.5 Days with rotational shifts and Weekly Off. Shifts : 9.5 Hrs. Shift (Including 1 Hr. Break)  Qualification :  10+2 / Graduate with excellent verbal & written communication skills  Open for both freshers and experienced candidates  Computer Knowledge, good typing speed Contact person- Varalakshmi- Varalakshmi.y@livecjobs.com or call on 7995831110  Job Description We are looking for dynamic and customer-focused professionals to join our International Customer Support team. The role involves handling customer queries through calls, emails, and chat, ensuring superior service delivery to global customers.   Handle inbound and outbound international customer calls. Provide accurate information and resolve customer queries efficiently. Troubleshoot product/service-related issues and provide appropriate solutions. Maintain high levels of professionalism and customer satisfaction during interactions. Document call outcomes and update CRM systems accurately. Respond to customer queries via email, chat, and other written channels. Ensure timely and grammatically accurate responses to international customers. Analyze customer issues and provide clear, step-by-step resolutions. Maintain service level agreements (SLAs) for response time and quality. Escalate unresolved issues to the appropriate teams when necessary.  

Job Title: Procurement Executive  Reporting To: Head Regional Procurement Head Job Purpose: To manage and grow strategic customer relationships with key accounts such as large fleet operators, workshops, dealers, distributors, and institutional clients. The role focuses on revenue growth, customer retention, operational excellence, and profitability by ensuring seamless coordination between supply chain, pricing, and service delivery functions. Key Responsibilities: Account Relationship Management Serve as the single point of contact for key customers across assigned regions or accounts. Build and maintain long-term business relationships with fleet owners, garages, retailers, and corporate clients. Understand client needs, operational pain points, and buying behaviour to design customized solutions. Conduct regular business reviews with customers to assess satisfaction and identify new opportunities. Business Development & Revenue Growth Drive sales growth from key accounts by promoting high-margin and fast-moving product lines. Identify upselling and cross-selling opportunities (e.g., new product categories, brands, or services). Develop and execute account-wise business plans, ensuring achievement of sales and margin targets. Monitor competitor activity within accounts and develop counter-strategies. Operational Coordination Coordinate with procurement, logistics, and warehouse teams to ensure timely order fulfilment and parts availability. Track order-to-delivery performance (OTD) and fill rate for each key customer. Resolve issues related to billing, pricing, returns, or claims in collaboration with internal departments. Ensure adherence to service level agreements (SLAs) and operational KPIs. Account Analytics & Reporting Maintain detailed records of account performance, pricing, and margins in ERP/CRM systems. Generate MIS reports on sales trends, outstanding receivables, and order patterns. Analyze account profitability, ageing stock relevance, and reorder frequency. Provide accurate forecasts and market insights to support demand planning. Strategic Initiatives Support product catalog expansion by capturing customer demand for new vehicle models or brands. Participate in regional sales planning, pricing discussions, and marketing campaigns for key clients. Collaborate with marketing and product teams for customer-specific promotions or loyalty programs. Key Performance Indicators (KPIs): Revenue Achievement vs. Target (%) Account Retention Rate (%) Customer Satisfaction Score (CSAT/NPS) Order Fill Rate (%) Collection Efficiency & DSO (Days Sales Outstanding) Gross Margin per Account (%) Technical Skills: Knowledge of automobile parts, components, and aftermarket ecosystem ERP/CRM proficiency (SAP, Oracle, Salesforce, or Focuz ERP) Strong analytical ability using Excel, Power BI, or dashboard tools Understanding of supply chain flow inventory, pricing, logistics Negotiation, contract management, and commercial acumen Exeperience: 2-8 years of experience in automobile aftermarket sales, B2B account management, or spare parts distribution Experience handling key accounts such as fleet customers, workshops, or institutional buyers Interested apply or share resume to Receica.udayakumar@tvs.in  

Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.

Job Description: Territory Service Manager Position Overview We are seeking a highly capable Territory Service Manager to oversee end-to-end service delivery, strengthen customer retention, manage dealer operations, and support product performance. The ideal candidate will drive service excellence through effective KPI monitoring, process improvements, and strong technical support capabilities. Key Responsibilities Lead and manage service operations to ensure seamless service delivery and timely issue resolution. Drive customer retention by improving service touchpoints, response quality, and proactive engagement. Implement and manage process changes to enhance service efficiency and customer satisfaction. Support product establishment by coordinating service readiness, training, and field support requirements. Perform KPI monitoring to track service performance, dealer effectiveness, and operational efficiency. Conduct warranty audits, ensure compliance, and identify improvement areas to reduce warranty costs. Provide technical support for escalated issues, guiding dealers and internal teams on troubleshooting. Oversee dealer management by ensuring adherence to service standards, capability building, and performance evaluation. Lead customer support operations, ensuring timely responses, accurate information, and strong case resolution. Collaborate with product, quality, and sales teams to relay customer insights for continuous improvement. Required Skills & Qualifications Strong background in service operations, customer support, and dealer management. Experience in customer retention strategies and service process optimization. Hands-on knowledge of technical troubleshooting, warranty processes, and service documentation. Ability to analyze and monitor KPIs to drive service excellence. Excellent communication, stakeholder management, and problem-solving skills. Customer-centric mindset with a commitment to service quality. Bachelors in Engineering is required.

Hiring: Executive Customer Service Experience: 1+ Year Qualification: Bachelors Degree (Preferred) Location: Mumbai About the Role:We are looking for a motivated Customer Service Executive who can handle customer queries, resolve issues, and ensure a great customer experience. Key Responsibilities:* Handle customer inquiries & resolve issues* Manage escalations and provide quick solutions* Share product/service information with customers* Track customer feedback & suggest improvements* Coordinate with internal teams for smooth service delivery* Maintain customer records & documentation* Support training of new team members Requirements: 1+ year of customer service experience Excellent verbal & written communication Strong problem-solving skills Good with MS Office Ability to work under pressure Customer-focused attitude To Apply:Send your resume to: Suchitra@getwork.org

  Job Title Area Service Operations Manager Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships / area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive service process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance metrics. Key Responsibilities Service Operations & Delivery Oversight Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and SLAs. Monitor and report on service performance through key performance indicators (KPIs), such as turnaround time, resolution rates, customer satisfaction, and overall service efficiency. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers understand their service requirements, address their concerns, and strive for high customer retention. Act as the escalation point for customer complaints or complex service issues, ensuring timely and professional resolution. Process Improvements & Audit Compliance Implement process improvements across dealerships / service centers including updates to standard service processes, complaint resolution and after-sales service practices. Conduct regular warranty audits, process audits, and compliance checks to ensure consistent service quality and adherence to company standards. Product Launches, Campaigns & Market Initiatives Drive product campaigns and roll out new products/offerings in the market through dealerships / service centers. Collaborate with stakeholders to ensure successful product launch and customer awareness of new services or enhancements. Organize and execute driver trainings or staff training programs to upskill dealership/service-center personnel. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, service advisors, support staff ensuring skill enhancement, training, performance tracking, and adherence to service standards. Identify training needs at dealership level (e.g. driver trainings or staff trainings) and coordinate delivery of training programs to improve service delivery capability. Performance Monitoring & Corrective Actions Regularly analyse service data and KPIs to identify trends, areas requiring improvement, and opportunities for enhanced efficiency or customer satisfaction. Initiate corrective actions or process changes based on audit findings, performance data, and customer feedback. Reporting & Coordination Prepare and present regular reports on service operations, performance, audits, warranty claims, customer feedback and improvement initiatives to senior management. Coordinate with other departments (sales, parts, product, quality assurance, operations) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree (or relevant Diploma) in Business Administration, Engineering, Automobile / Mechanical / related discipline or equivalent relevant experience. Prior experience in service-management or operations role ideally across multiple dealerships / service centers / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent interpersonal and communication skills; customer-facing orientation, stakeholder management, and complaint-resolution ability. Solid understanding of service operations, warranty processes, quality assurance, audits, process improvement and service delivery standards. Data-driven mindset: ability to monitor KPIs, analyse service metrics, identify improvement areas, and implement process improvements. Ability to manage multiple dealership mandates / service locations, handle high workload, and adapt to dynamic work environment. Awareness of market / industry trends, and ability to lead product / service rollouts and campaigns through dealerships / service centers.

Job Description for SAP Service Delivery Manager Total Experience: 12-14 Years Location: Mumbai and Bangalore About the Role We are seeking an experienced SAP Service Delivery Manager to lead end-to-end service delivery for SAP solutions, including ECC and S/4HANA. This role requires strong client relationship management, operational excellence, and strategic planning to ensure high-quality delivery and customer satisfaction. Key Responsibilities Client Relationship Management Serve as the primary point of contact for SAP service delivery. Build and maintain strong client relationships to align services with business needs. Service Delivery Oversight Manage day-to-day operations including incident management, change requests, and enhancements. Ensure compliance with SLAs and contractual obligations. Project & Resource Management Plan and execute SAP projects, ensuring timely delivery and adherence to quality standards. Allocate and manage resources across global delivery centers. Operational Excellence Monitor KPIs and service metrics; prepare weekly burn reports, monthly trend analysis, and quarterly business reviews. Identify and implement service optimization strategies. Financial & Strategic Planning Manage account budgets, margins, and profitability. Support onboarding of new accounts and retention of existing ones. Align SAP service delivery with clients short- and long-term business goals. Required Skills & Qualifications Experience: 1214+ years in SAP service delivery (ECC & S/4HANA). SAP Expertise: Functional knowledge in modules such as OTC, PTP, FTM, Finance, Logistics. Leadership: Proven experience managing teams of 20+ across global delivery centers. Communication: Strong client-facing and executive-level communication skills. Process Knowledge: Familiarity with ITIL frameworks and Capgemini delivery methodologies. Compliance: Understanding of regulatory requirements (SOX).

SAP Presales Solution Architect_Bangkok, Thailand_Full-Time Hi,Greetings from Best Infosystems Ltd.!We've spotted your impressive profile and have an exciting opportunity tailored to your skills and passions. Job Title: SAP Presales Solution Architect APACLocation: Bangkok, ThailandExperience: 15+ YearsDepartment: Presales / Solution ConsultingReporting To: SAP Practice Head APAC Role Overview: *As the SAP Pre-Sales Lead for the region, the person will be responsible for driving strategic pre-sales engagements across multiple industries and countries. *Pre-Sales Lead will collaborate closely with sales, consulting, and HBU teams to understand client needs, craft tailored SAP solutions and deliver compelling demonstrations that showcase business value. *This role is pivotal in supporting initiatives through SAPs offerings including S/4HANA and SAP Business Technology Platform (BTP). Key Responsibilities: *Lead Pre-Sales Engagements: Manage the end-to-end pre-sales process from discovery to proposal and contract stages.*Solution Architecture: Design and present SAP solution architectures aligned with customer business outcomes.*Client Interaction: Conduct workshops, demos, and proof-of-concept sessions to illustrate SAP capabilities.*Proposal Development: Support RFP responses with well-structured, value-driven proposals.*Cross-Functional Collaboration: Work with sales, consulting, and technical teams to ensure seamless transition from pre-sales to delivery.*Market Intelligence: Stay updated on SAP product roadmaps, industry trends, and competitor offerings.*Thought Leadership: Act as a subject matter expert for SAP cloud solutions, advising internal teams and clients. Required Qualifications: *Minimum 8 years of experience (total experience must be 15+ years) in SAP pre-sales, solution architecture, or consulting.*Strong expertise in SAP ERP, S/4HANA, and cloud-based SAP modules (Finance, Supply Chain, etc.).*Proven experience in solution selling and digital transformation initiatives.*Excellent communication, presentation, and stakeholder management skills.*Ability to translate technical concepts into business value.*Bachelors degree in Engineering, Business, or related field. Preferred Experience:*Industry exposure in manufacturing, retail, financial, utility, hospitality services or similar.*Familiarity with SAP Business Technology Platform (BTP), SAP Analytics Cloud, and integration tools. -----------If you are interested, please share your updated resume along with the following details for the next steps: # Your full name ( First : Middle : Last ) ( All expanded ):# Present Employer Name & Work Location:# Permanent / Contract Employee:# Current Location:# Preferred Location:# Highest Qualification (University Name and Passing year):# Total experience:# Relevant exp as an SAP Presales Solution Architect in years:# Relevant exp in SAP in years:# Relevant exp in Presales in years:# How long he is into SAP solutioning side:# S4 hana proposal making experience as Solution Architect # Are you into Delivery side or Solutioning side:# Ready to relocate to Bangkok atleast 1 year (extendable) duration (Y/N):# Relevant exp in S/4HANA in years:# Relevant exp in cloud-based SAP modules (Finance, Supply Chain, etc.) in years:# Relevant exp in Solution Selling and digital transformation initiatives in years:# Current CTC and take home:# Expected CTC and take home:# Official Notice Period:# Are you serving notice period if yes then mention LWD (Last Working Day):# Any offer you are holding (if yes please share the offer amount):# Date of Birth(DOB):# PAN Card Number (To upload your profile in client's ATS):# Do you have a valid passport (Yes/No). If yes, please provide the Passport Number and Expiry Date:

Location: Mumbai Experience: 5-8 Years Qualification: MBA Industry: Automobiles & Components Department: Strategic Sourcing Unit (SSU AD) Job Summary: The Buyer Mechanisms will be responsible for developing and executing sourcing strategies for proprietary commodities such as shifter cables, drive shafts, and propeller shafts. The role involves vendor empanelment, techno-commercial evaluations, negotiations, and achieving cost-saving targets. The candidate must demonstrate strong industry intelligence, stakeholder collaboration, and ethical sourcing practices. This role also requires presenting business insights to senior leadership, identifying supply chain risks, and driving mitigation plans to support uninterrupted operations. Key Responsibilities: Sourcing & Procurement Develop long-term and short-term sourcing strategies aligned with business needs and industry trends. Conduct negotiations with suppliers for proprietary commodities to achieve cost-saving targets. Perform techno-commercial synthesis and support supplier onboarding. Identify suitable vendor panels and empanel vendors as per organizational targets. Stay updated with emerging technologies and industry intelligence relevant to mechanisms sourcing. Vendor Management Build strong relationships with suppliers to ensure quality, delivery, and cost efficiency. Monitor vendor performance and ensure compliance with company standards. Drive continuous improvement initiatives within the supplier base. Risk Management Anticipate commodity-related business risks and develop appropriate mitigation plans. Evaluate supply chain vulnerabilities and proactively address bottlenecks. Stakeholder Collaboration Collaborate with SSU leadership, accounts, business excellence teams, plant heads, spares sourcing heads, and government authorities. Resolve issues through effective cross-functional coordination and decision-making. Participate in SSU forums to project business indicators, performance insights, and key concerns. Reporting & Governance Present updates, issues, and recommendations to senior management. Maintain accurate documentation and reporting on sourcing activities. Uphold ethics, integrity, and appropriate sourcing behaviors. Key Skills Required: Sourcing Strategies Negotiation & Cost Saving Vendor Management Techno-Commercial Analysis Industry Intelligence Analytical & Problem-Solving Skills MS Office Proficiency Strong Communication & Stakeholder Management

As a Training Manager Delivery at IDFC FIRST Bank, you will play a crucial role in designing and delivering effective training programs for various organizational stakeholders. Your responsibilities will include conducting training needs assessments, designing curriculum, delivering training sessions, evaluating program effectiveness, and ensuring alignment with business objectives. Collaborating with functional heads, you will identify skill gaps and implement solutions to enhance team capabilities and performance. Key Responsibilities: - Designing and delivering effective training programs for organizational stakeholders - Conducting training needs assessments and designing curriculum - Delivering engaging training sessions - Evaluating program effectiveness and ensuring alignment with business objectives - Collaborating with functional heads to identify skill gaps and implement solutions for team improvement Qualifications: - Strong instructional design and curriculum development skills - Proficiency in public speaking, presentation, and communication for effective training delivery - Ability to assess training needs and evaluate program outcomes for continuous improvement - Experience in training program management and team collaboration - Knowledge of banking, financial services, and regulatory requirements preferred - Proficiency with training tools and technology for virtual and on-site learning environments - Analytical and problem-solving skills for employee skill development - Bachelor's degree in Business, Human Resources, Education, or related field (Master's degree preferred) As a Training Manager Delivery at IDFC FIRST Bank, you will play a crucial role in designing and delivering effective training programs for various organizational stakeholders. Your responsibilities will include conducting training needs assessments, designing curriculum, delivering training sessions, evaluating program effectiveness, and ensuring alignment with business objectives. Collaborating with functional heads, you will identify skill gaps and implement solutions to enhance team capabilities and performance. Key Responsibilities: - Designing and delivering effective training programs for organizational stakeholders - Conducting training needs assessments and designing curriculum - Delivering engaging training sessions - Evaluating program effectiveness and ensuring alignment with business objectives - Collaborating with functional heads to identify skill gaps and implement solutions for team improvement Qualifications: - Strong instructional design and curriculum development skills - Proficiency in public speaking, presentation, and communication for effective training delivery - Ability to assess training needs and evaluate program outcomes for continuous improvement - Experience in training program management and team collaboration - Knowledge of banking, financial services, and regulatory requirements preferred - Proficiency with training tools and technology for virtual and on-site learning environments - Analytical and problem-solving skills for employee skill development - Bachelor's degree in Business, Human Resources, Education, or related field (Master's degree preferred)

Role Overview: As a Site Supervisor, you will be responsible for supervising and managing all day-to-day operations on the construction site. Your duties will include managing and instructing the site workers, setting their schedules, and monitoring their performance. It is crucial to maintain accurate records of site activities and progress reports. Coordinating with clients, architects, and other agencies involved in the site will be a significant aspect of your job. Additionally, you will be in charge of ordering and managing the inventory of construction materials to ensure a steady supply without excessive overstock. Reviewing work progress on a daily basis and ensuring timely project delivery are key responsibilities in this role. Key Responsibilities: - Supervise and manage all day-to-day operations on the construction site. - Managing and instructing the site workers, setting their schedules, and monitoring their performance. - Maintaining accurate records of site activities and progress reports. - Coordinating with clients, architects, and other agencies involved in the site. - Ordering and managing the inventory of construction materials. - Review work progress on a daily basis and ensure timely project delivery. Qualifications Required: - Any Graduate with 1-3 years of experience as a site supervisor. - Diploma in Civil & Interiors. In addition to the qualifications mentioned, proficiency in MS Office, especially Basic Excel, and computer knowledge is required for this position. You should have the skills to tackle site management effectively and manage all site conditions. Good knowledge of finishing work on the site is essential, and added knowledge of MEP works will be preferred.,

As a Service Desk Coordinator at Excis, you will play a crucial role in ensuring seamless communication between external customers/partners, internal engineering teams, and the service desk. Your responsibilities will include: - Serving as the primary point of contact for incidents, service requests, and hands-and-eyes support activities. - Facilitating daily communication and managing dispatch site tickets to ensure adherence to all SLA requirements. - Coordinating communications related to purchase order requests, ASO support, and other service needs. - Managing backfill arrangements and ensuring engineer availability during leave periods. In addition, you will be responsible for overseeing the efficient resolution of technical and operational issues, escalating when necessary, providing regular updates to stakeholders, and monitoring ServiceNow for SLA compliance. You will also be involved in preparing service performance reports, maintaining accurate documentation, and developing knowledge base articles and internal training materials. To be successful in this role, you should have: - 2-4 years of experience in a service desk, customer support, or service coordination role. - Solid hands-on experience with ServiceNow and familiarity with other IT ticketing systems. - Strong understanding of IT service management frameworks, with ITIL certification being an advantage. - Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. - Strong analytical skills, exceptional attention to detail, and the ability to manage multiple tasks and priorities simultaneously. - Customer-focused mindset with a proactive and solution-oriented approach. Your performance will be measured based on key performance indicators including customer/partner satisfaction scores, SLA adherence, ticket response and resolution timelines, ticket backlog reduction, and accuracy of documentation. Excis offers a supportive and growth-oriented culture where individual achievements fuel team success. You will have the opportunity to work in a dynamic environment, contribute to a global IT leader, and enhance user satisfaction and operational success. Competitive compensation and professional growth opportunities await you at Excis in India. Apply now to be part of our team and make a difference in IT support excellence!,

We are looking for a knowledgeable Accounting Manager who can lead and motivate accounting staff members and increase department accuracy and efficiency. The Accounting Manager will delegate, supervise, and participate in accounting department tasks, oversee the recording, tracking, and reporting of financial information, hire, train, and motivate accounting staff members, develop and implement department controls and procedures, and ensure that the department operates efficiently without sacrificing accuracy. To succeed as an Accounting Manager, you should be analytical, detail-oriented, and honest. The ideal Accounting Manager should possess excellent leadership and interpersonal skills as well as a strong understanding of accounting and management principles and financial legislation Accounting Manager Responsibilities: Hiring, training, and motivating accounting staff members while supervising and delegating department tasks. Evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency. Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on time. Ensuring that all accounting processes align with GAAP and current financial legislation. Analyzing financial data and creating reports for management, stakeholders, and external parties, such as vendors or lenders. Maintaining accurate and complete financial records and participating in audits or reconciliations, as needed. Assisting other departments as they develop strategies, establish objectives, and make decisions that could have a financial impact on the business. Keeping informed about the latest developments in the finance industry. Accounting Manager Requirements: Bachelors degree in Accounting, Finance, or related field. Experience in Management, Accounting, or a related field may be preferred. Excellent leadership and communication skills. Strong understanding of accounting, finance, and management principles. Exceptional math skills. Proficiency with computers, especially bookkeeping software and MS Office. High level of efficiency and accuracy. Willingness to comply with all local, state, federal, and company regulations. Attention to detail and the ability to analyze large amounts of data.

 Leading Industrial oil and lubricants manufacturing company requires Sr Manager- Talent Acquisition - Bandra - West ( Mumbai) One of our client Established over 60 years ago and since then.the group has grown from a single company manufacturing BIS-approved Transformer Oil to a multi-locational, multi-product one-stop shop for quality lubricants and speciality oils.The Group's forte lies in each of its individual companies being committed to consolidating its core strengths, thereby excelling in it's respective fields. It has over a period of 28 years become one of the leading manufacturers and exporters of White / Mineral Oils, Light & Heavy Liquid Paraffin Oils, Transformer Oils and all kinds of Petroleum Jellies. These products find use in personal and healthcare applications such as hair oils, creams, lotions, ointments and jellies. They are also used in food and drugs industry as lubricants, in the polymer industry as plasticizers, in the textile industry and in yarn oils. With four modern plants, sixteen branch offices spread across India and large storage units with a capacity of over 4,00,000 tons, we are committed to setting new benchmarks for quality services. Our organization is a Government Recognized Star Export House and is accredited with the ISO 9001:2000 and ISO 14001:2004; REACH, HALAL, NABL and FDA certification We are looking out for Senior manager- Talent Acquisition  for Bandra - West office in mumbai  JOB DESCRIPTION Designation - Senior Manager- Talent Acquisition  Location- Bandra- West @Mumbai Reporting to- Director - HR Responsibilities -Establish and maintain appropriate management routines regarding TA performance (KPIs, metrics, req status updates, ) and process adherence (data quality, ATS workflow, compliance) -Drive operationally excellent, predictable and repeatable processes, using metrics, to achieve the required outcome of hired employees across the Company -Report and analyze operations metrics -Provide reporting, forecasting, metrics development and implementation that drives Talent -Acquisition performance, consistently measuring the teams progress against aggressive hiring goals -Establish effective working relationships with professional organizations, internal HR and across the company to ensure adequate supply of qualified talent -Manage and administer the sourcing and recruiting processes, including building and developing recruiting strategies for specific business lines -Provide work direction to recruiting team -Establish talent acquisition strategy for all corporate functions and subsequently optimize service delivery required to meet strategic objectives -Consult with and advise internal clients on talent acquisition and mobility strategies for individual positions and/or initiative-based hiring Qualifications- -Bachelor's degree in Human Resources, Business Administration, or a related field. -Proven working experience as an HR manager or other HR executive. -People-oriented and results-driven. -Demonstrable experience with Human Resources metrics. -Knowledge of HR systems and databases. -Ability to architect strategy along with leadership skills. -Excellent active listening, negotiation, and presentation skills. -Competence to build and effectively manage interpersonal relationships at all levels of the company. -Be a Talent Acquisition subject matter expert to the Business Leaders in partnership with the HR Director; -Develop strategies based on business plans to enhance attraction of top industry talent; -Work closely with HR and Operations to create models to understand the current and future talent needs of the organization; -Be an integral part of workforce planning to anticipate future needs and develop strategies to attract talent; -Manage the requisition approval process and allocate open requisitions appropriately to external agencies as needed; -Partner with the Director of Talent Acquisition and hiring managers to thoroughly understand the company's hiring goals and plan effectively; - If the position interests you and you find a fitment kindly share your cv at career@megmaservices.co.in or contact Rajat- 7011354635 Kindly share the following details - current fixed ctc n notice period - Expected ctc - Current / preferred location - Relevant experience in Talent acquisition/Recruitment - Reason for leaving current /last job - Industry handled - Head count managed

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Service Delivery Managers coordinate the delivery of services to clients and manage employees involved in the delivery process. Common work activities include developing the processes and procedure for delivering services, meeting with clients to discuss and coordinate service options, supervising employees involved in the delivery process, monitoring the cost of the delivery process and documenting service results for all clients.

Welcome customers and record service needs and complaints Create job cards and assign repair tasks to the technicians Estimate costs and timelines and communicate them to customers Coordinate with the workshop team for service progress updates Ensure completion of services and repairs on time Conduct final inspection of the vehicle post-service Explain the repairs and charges to the customer during delivery Promote value-added services and AMC (Annual Maintenance Contracts) Maintain accurate service records and follow up for feedback Ensure high levels of customer satisfaction and repeat business

A Delivery Boy is responsible for the timely and safe transportation of goods from a starting point to a customer's location, requiring a valid driver's license, good time management, and strong customer service skills to load, unload, navigate efficiently, and resolve issues. Key duties include following planned routes, maintaining the delivery vehicle, handling payments, and keeping accurate delivery records while adhering to all traffic and safety regulations.   As a delivery associate in our organization, you will play a crucial role in ensuring timely and efficient delivery of goods to our customers.   Your responsibilities will include: - Delivering packages to customers in a timely manner - Ensuring the safety and security of the packages during transit - Maintaining a high level of customer service and professionalism - Adhering to all traffic rules and regulations - Keeping track of delivery records and reporting any issues or discrepancies To qualify for this role, you must possess the following qualifications: - Must have a two-wheeler and a valid LLR or License - Pan card and Aadhar card are required documents - Ability to work independently and efficiently - Good communication skills - Prior experience in delivery services is a plus If you are looking for a part-time or full-time job with a competitive salary ranging from 15,000 to 40,000, depending on the hours worked, then this position is perfect for you.   Additionally, we offer flexible schedules, various shifts to choose from (day, evening, morning, night), and weekend availability with the option of working only on weekends. Join us today and receive a joining bonus to kickstart your delivery career! Work location will be all over India, providing you with the opportunity to explore different parts of the city while on the job.,