2 Engagement Manager Jobs nearby Allahabad

Designation - ROChannel - Banca Channel CTC- 3.70LPA + Incentives Key Responsibilities:Build and maintain strong relationships with bank staff at the assigned branches.Drive sales of life insurance products by providing need-based solutions to bank customers.Conduct regular training and product knowledge sessions for bank staff.Achieve monthly, quarterly, and annual sales targets.Handle walk-in customers at the bank and generate leads through bank databases.Key Performance Indicators (KPIs):Sales Targets (Premium & Policies)Activation of Bank BranchesLead Conversion RatioPersistency RateBranch Staff Engagement ScoreQualifications and Experience:Graduate in any discipline (MBA/PG preferred)1-6 years of sales experience, preferably in life insurance or bankingExperience in bancassurance is a plusSkills Required:Strong communication and interpersonal skillsSales and negotiation abilitiesCustomer-centric approachAbility to work under pressure and meet targetsGood knowledge of insurance products and market trends. Interested Candidates can send their resume on anjali.gussain@skywingsadvisors.com or 9997816063

Company Name : Dr Lal Path Labs ltd Company Link : https://www.lalpathlabs.com/ Job Profile : Field Executive   Role & responsibilities :   Mandi and Village Identification : Coordination with Growth Manager for marketing material Pre Hype Activities Execution of Campaigns Customer engagement and Sales conversion Reporting and feedback   Preferred candidate profile Experience : 0-2 years Qualification : Any Graduate   Working Locations : Prayagraj   Note : Two wheeler is Mandatory   Interested Candidates Share their resume on whatsapp 9717082707 and Email on Ramzaan@lalpathlabs.com

APPLY NOW Sr. Business Development Manager (Elite Vertical) Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Noida, Nagpur, Chandigarh, Bhopal, Mumbai, Ahmedabad Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Insurance Sales About the Role: As a Senior Business Development Manager, youll be leading the expansion of our Life Insurance vertical through a strong network of Business Associates (BAs) and their field agents. Key Responsibilities: Recruit, train & mentor Business Associates and agents (on commission basis) Ensure achievement of sales targets through regular field tracking Conduct weekly performance reviews (PRP) and maintain Sales Management System Drive agent engagement through Career Progression Programs Promote digital tools like CRM & Agent Portal to improve performance & cross-selling Who Were Looking For: Minimum 5 years experience in Life Insurance Sales (Agency Channel) Graduate in any stream Strong leadership & communication skills Entrepreneurial mindset with drive for achieving sales goals Stable employment history and deep knowledge of local markets Confidence, maturity & team-building ability How to Apply: Email your resume: nmc.niyukti1@gmail.com Call/WhatsApp: 9711522990(Javed)

Role/ Job Title: Sr, NRI Relationship Manager  Job Purpose: Team Leadership and Management Customer Acquisition Relationship Management Performance Monitoring and Reporting Compliance and Risk Management      Take ownership of driving RMs across Shifts which correspond to global time zones as per business requirement  - US/Canada. EURO/UK, ASIA PACIFIC, Middle East etc.  Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Collaborate with Branch Banking for any Customer Servicing or Service fulfillment.  Roles & Responsibilities: Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team  Enhancing engagement with HNI customers through Non face to face calls with Elite Bankers, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Collaborate with Branch Banking for any Customer Servicing or Service fulfillment. Responsible to drive Balance buildup, Inward remittances, Product cross sell, Customer activation on Digital channels  to enhance health of managed books / RM portfolios.  Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs launched by Central office / NRI product teams , assigned to the Elite Bankers  Incumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.  Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement, and trainings to the team.  Client requests and complaints to be addressed efficiently within stipulated timelines.  Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and t Take ownership of driving RMs across Shifts which correspond to global time zones as per business requirement  - US/Canada. EURO/UK, ASIA PACIFIC, Middle East etc.  Secondary Responsibilities:  Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team Enhancing engagement with HNI customers through Non face to face calls with Elite Bankers, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Collaborate with Branch Banking for any Customer Servicing or Service fulfillment. Responsible to drive Balance buildup, Inward remittances, Product cross sell, Customer activation on Digital channels  to enhance health of managed books / RM portfolios.  Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs launched by Central office / NRI product teams, assigned to the Elite Bankers  Incumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.  Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement, and training to the team.  Client requests and complaints to be addressed efficiently within stipulated timelines.  Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and t Take ownership of driving RMs across Shifts which correspond to global time zones as per business requirement  - US/Canada. EURO/UK, ASIA PACIFIC, Middle East etc.  

APPLY NOW Sr. Business Development Manager (Elite Vertical) Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Pune, Nagpur, Chandigarh, Bhopal, Mumbai, Ahmedabad Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Insurance Sales About the Role: As a Senior Business Development Manager, youll be leading the expansion of our Life Insurance vertical through a strong network of Business Associates (BAs) and their field agents. Key Responsibilities: Recruit, train & mentor Business Associates and agents (on commission basis) Ensure achievement of sales targets through regular field tracking Conduct weekly performance reviews (PRP) and maintain Sales Management System Drive agent engagement through Career Progression Programs Promote digital tools like CRM & Agent Portal to improve performance & cross-selling Who Were Looking For: Minimum 5 years experience in Life Insurance Sales (Agency Channel) Graduate in any stream Strong leadership & communication skills Entrepreneurial mindset with drive for achieving sales goals Stable employment history and deep knowledge of local markets Confidence, maturity & team-building ability How to Apply: Email your resume: nmc.niyukti1@gmail.com Call/WhatsApp: 9711522990(Javed)

Apply Now Sr. Business Development Manager (Elite Vertical) Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Pune, Nagpur, Chandigarh, Bhopal, Mumbai,noida Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Life Insurance Sales About the Role As a Senior Business Development Manager, you will lead the growth of our Elite Vertical by developing a strong network of Business Associates (BAs) and their field agents. Key Responsibilities Recruit, train & mentor Business Associates and Agents (commission-based). Drive sales targets through regular field tracking & monitoring. Conduct weekly performance reviews (PRP) and maintain the Sales Management System. Enhance agent engagement via Career Progression Programs. Promote adoption of digital tools (CRM, Agent Portal, etc.) for cross-selling & efficiency. Who Were Looking For Minimum 3 years experience in Agency Channel Life Insurance. Graduate (any stream). Strong leadership & communication skills. Entrepreneurial mindset with proven sales drive. Stable career track record & strong local market knowledge. Confident, mature & team-building personality. How to Apply: Send your resume to: Call/WhatsApp: 9711522990 (Javed)

Key Responsibilities Business Development & Revenue Growth Achieve monthly/quarterly sales targets through active agent productivity management. Drive consistent business across product lines through effective field engagement. Analyse market potential and implement strategies to enhance market penetration. Agency Recruitment & Activation Recruit, onboard, and activate high-potential Life Insurance Advisors. Guide agents on sales processes, compliance, and customer engagement. Increase agent activation and retention through structured support and motivation. Team & Performance Management Mentor and develop agents to enhance capabilities and drive sustainable growth. Conduct regular performance reviews and take corrective measures where required. Run sales training, product sessions, and field coaching. Channel Engagement & Compliance Ensure adherence to all regulatory & organisational compliance norms. Maintain strong relationships with agents, customers, and internal stakeholders. Drive process excellence and maintain accurate MIS/reporting.  

Job Description: Customer Care Manager Position Overview We are seeking a proactive Customer Care Manager to manage customer needs, resolve complaints efficiently, and support continuous improvement initiatives by tracking technical alerts, feedback, and data from sales channels. The ideal candidate will act as a bridge between customers, internal teams, and sales channels to enhance satisfaction and product performance. Key Responsibilities Customer Support & Complaint Management Handle and resolve customer complaints promptly, ensuring high satisfaction and timely closure. Identify recurring issues and escalate technical alerts to relevant teams for corrective action. Collaborate with cross-functional teams to ensure accurate and effective resolution of field issues. Feedback & Data Management Collect, document, and analyze customer feedback from various touchpoints. Track and maintain detailed records of complaints, technical alerts, and resolutions. Prepare periodic reports highlighting trends, insights, and improvement opportunities. Sales Channel Coordination Coordinate with sales channel partners to gather inputs on customer needs and product usage. Support sales teams by providing data-driven insights for better customer engagement. Ensure seamless communication between customer-facing teams and internal stakeholders. Process Improvement Monitor customer experience metrics and contribute to developing strategies to improve customer satisfaction. Proactively identify gaps in customer support processes and suggest enhancements. Participate in cross-functional reviews to provide insights from customer interactions. Required Skills & Qualifications Strong understanding of customer needs, complaint resolution, and feedback mechanisms. Ability to track, analyze, and report data trends related to complaints and technical alerts. Good communication and interpersonal skills for interacting with customers and sales channels. Detail-oriented, organized, and capable of managing multiple tasks. B.Tech is required.

Job Opening: Elite Business Manager (MEV) Life Insurance Industry: Life Insurance Locations: Delhi/NCR | Jaipur | Lucknow | Kanpur | Pune | Nagpur | Chandigarh | Bhopal | Mumbai | Ahmedabad Compensation: Up to 8 LPA (7 LPA Fixed + Reimbursements + Attractive Incentives) Experience: 414 years in Life Insurance Agency Channel only Role Overview We are seeking experienced Elite Business Managers to spearhead growth in our Elite Agency Vertical. This role involves recruiting, mentoring, and managing Business Associates (BAs) along with their agent teams, ensuring strong business performance and sustainable growth. Key Responsibilities Recruit, train, and develop Business Associates and their agent networks Drive sales and achieve business targets through effective field engagement and monitoring Conduct weekly Performance Review Processes (PRPs) and update Sales Management System Implement Career Progression Programs to enhance agent engagement and retention Leverage digital tools (CRM, Agent Portal, etc.) for sales efficiency and cross-selling opportunities Ideal Candidate Profile Experience: Minimum 5 years in Life Insurance Agency Channel (mandatory) Education: Graduate (any discipline) Skills: Proven leadership, communication, and sales skills; ability to build and lead high-performing teams Other: Strong local market knowledge with a consistent and stable career record How to Apply Send your updated CV to: Call/WhatsApp: +91 9711522990 (Javed)

APPLY NOW Sr. Business Development Manager (Elite Vertical) Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Pune, Nagpur, Chandigarh, Bhopal, Mumbai, Ahmedabad Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Insurance Sales About the Role: As a Senior Business Development Manager, youll be leading the expansion of our Life Insurance vertical through a strong network of Business Associates (BAs) and their field agents. Key Responsibilities: Recruit, train & mentor Business Associates and agents (on commission basis) Ensure achievement of sales targets through regular field tracking Conduct weekly performance reviews (PRP) and maintain Sales Management System Drive agent engagement through Career Progression Programs Promote digital tools like CRM & Agent Portal to improve performance & cross-selling Who Were Looking For: Minimum 5 years experience in Life Insurance Sales (Agency Channel) Graduate in any stream Strong leadership & communication skills Entrepreneurial mindset with drive for achieving sales goals Stable employment history and deep knowledge of local markets Confidence, maturity & team-building ability How to Apply: Email your resume: nmc.niyukti1@gmail.com Call/WhatsApp: 9711522990(Javed)

Job Description Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Noida, Nagpur, Chandigarh, Bhopal, Mumbai, Ahmedabad Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Insurance Sales About the Role: As a Senior Business Development Manager, youll be leading the expansion of our Life Insurance vertical through a strong network of Business Associates (BAs) and their field agents. Key Responsibilities: Recruit, train & mentor Business Associates and agents (on commission basis)Ensure achievement of sales targets through regular field trackingConduct weekly performance reviews (PRP) and maintain Sales Management SystemDrive agent engagement through Career Progression ProgramsPromote digital tools like CRM & Agent Portal to improve performance & cross-selling Who Were Looking For: Minimum 5 years experience in Life Insurance Sales (Agency Channel)Graduate in any streamStrong leadership & communication skillsEntrepreneurial mindset with drive for achieving sales goalsStable employment history and deep knowledge of local marketsConfidence, maturity & team-building ability

Job Opening: Agency Development Manager Life Insurance Co. Ltd. Location: Agra, Kolkata, Patna, Bhubaneswar, Moradabad, Bareilly, Lucknow, Varanasi, Ghaziabad Salary: Up to 3.9 LPA + Reimbursements + Incentives (As per industry standards) Experience: Minimum 4 years in sales Job Responsibilities: Achieve Sales Targets Through: Recruiting and onboarding agents. Training and developing agents on a commission basis. Supervising the activity plans of all agents to ensure target achievement. Performance Management: Conduct weekly performance reviews (PRP) with agents. Update the Sales Management System with performance data. Agent Engagement: Promote and motivate agents for the Career Progression Program to encourage them to join the organization. Encourage agents to use the Agent Portal & CRM for effective customer management and cross-selling of products. Desired Candidate Profile: Experience: Minimum 4 years in sales. Key Attributes: Strong interpersonal skills with the ability to work with people. Entrepreneurial mindset and commercial focus. Results-driven approach. Maturity and confidence. Excellent communication skills. Stability: Stable past employment history. Networking: Well-connected in the local area with market knowledge and a proven sales track record. Education: Minimum graduate in any stream. How to Apply: Email: niyukti.nmc@gmail.com Contact: 9711522990 / 9990622996 (Javed) Take the next step in your insurance sales career with this exciting opportunity!

 Hiring For Life Insurance Senior Agency Manager Life Insurance Good salary ency Manager Life Insurance Industry: Life Insurance Work Locations: Delhi | Noida | Gurugram | Faridabad | Ghaziabad | Kolkata | Bhopal | Kanpur | Varanasi | Jaipur Salary Package: 4.75 LPA + Reimbursements + Attractive Incentives Experience Required: 4 14 years in Sales (Agency Channel experience preferred) Role Summary As a Senior Agency Manager, you will be responsible for building and leading a strong distribution network of Business Associates (BAs) and their agents to drive Life Insurance business growth. Key Responsibilities Identify, recruit & develop Business Associates and commission-based agents Guide and monitor execution of agent activity & sales plans Conduct weekly performance reviews (PRPs) and maintain Sales Management System updates Implement and promote Career Progression Programs for advisors Encourage adoption of CRM tools & agent portals for better customer engagement and cross-selling Achieve assigned monthly & annual business targets Candidate Profile Education: Graduate in any stream Experience: Minimum 4 years in Sales (preferably Life Insurance/Agency Channel) Strong leadership, communication & interpersonal skills Entrepreneurial approach with a result-oriented mindset Confident, mature, and proven ability to manage teams successfully Well-connected with good knowledge of the local market Stable career track record with strong performance history How to Apply If you are ready to take on a leadership role in Life Insurance, wed love to connect with you! Email your resume to: Call/WhatsApp: 9718858866 (Javed)

Job Title: Associate Agency Development Manager (AADM)Department: Agency ChannelCompany: Max Life InsuranceLocation: [Dharamshala,Hazaribagh,shillong,Hoshiarpur,Bhilwara,Neemrana,Jaunpur,Roorke,Durgapur] Work: Office work Role Summary The Associate Agency Development Manager (AADM) is responsible for recruiting, developing, and managing a team of Life Insurance Agents/Advisors to achieve business targets through effective training, motivation, and sales support. The role focuses on driving insurance sales through the agency channel and ensuring high productivity standards. Key Responsibilities1. Recruitment & Activation Identify and recruit high-quality Life Insurance Agents. Conduct interviews, onboarding, and activation of new advisors. Ensure agents complete IRDAI licensing process. 2. Training & Development Provide regular training on product knowledge, sales techniques, and compliance. Mentor advisors to improve skills, productivity, and customer engagement. Conduct joint field visits to support new agents in closing sales. 3. Sales & Business Development Achieve monthly and annual business targets through your team of advisors. Plan and execute sales activities and local marketing campaigns. Monitor advisor performance and ensure consistent achievement of KPIs. 4. Relationship Management Build strong relationships with advisors to improve retention and motivation. Guide advisors on financial planning, product suitability, and customer management. 5. Compliance & Reporting Ensure adherence to all Max Life and IRDAI compliance guidelines. Maintain accurate MIS, sales reports, and activity trackers. Key Skills Required Strong communication & interpersonal skills Sales & target-driven mindset Leadership and team development skills Ability to network and build relationships  Education: Graduate (Any stream) Experience: 1-5 years of sales experience (BFSI preferred) Freshers with strong interest in sales may also be considered Age: 21-42years Benefits Attractive salary + performance incentives Fast career growth opportunities within the Agency channel Continuous training and skill development programs Rewards, recognition, and international contests

Hiring Senior Business Manager (Life & Health Insurance | APC Channel) Industry: Life Insurance Locations: Delhi | Noida | Gurugram | Faridabad | Ghaziabad | Kolkata | Ludhiana | Kanpur | Chandigarh | Lucknow Compensation: 7 LPA (Fixed) + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Sales (preferably Agency Channel) Role Summary As a Senior Business Manager, you will be leading insurance sales growth by developing and managing a strong network of Business Associates (BAs) and their teams of field agents. Key Responsibilities Recruit, mentor, and train Business Associates and commission-based advisors Drive execution of sales activity plans and monitor performance regularly Conduct weekly PRPs (Performance Review Programs) and maintain Sales MIS Support advisors career advancement through structured development programs Utilize CRM tools & agent portals for enhanced customer engagement and cross-selling Consistently achieve monthly and annual business targets Desired Candidate Profile Minimum 4 years of sales experience (Life Insurance/Agency Channel strongly preferred) Graduate in any discipline Strong leadership, communication, and relationship-building skills Entrepreneurial mindset with a proven track record of achieving targets Well-connected within the local market and aware of industry dynamics Stable career history with measurable performance achievements How to Apply Send your CV to: Call/WhatsApp: 9718858866 (Javed)

APPLY NOW Sr. Business Development Manager (Elite Vertical) Industry: Life Insurance Work Locations: Delhi/NCR, Jaipur, Lucknow, Kanpur, Pune, Nagpur, Chandigarh, Bhopal, Mumbai, Ahmedabad Salary: 7 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Agency Channel Insurance Sales About the Role: As a Senior Business Development Manager, youll be leading the expansion of our Life Insurance vertical through a strong network of Business Associates (BAs) and their field agents. Key Responsibilities: Recruit, train & mentor Business Associates and agents (on commission basis) Ensure achievement of sales targets through regular field tracking Conduct weekly performance reviews (PRP) and maintain Sales Management System Drive agent engagement through Career Progression Programs Promote digital tools like CRM & Agent Portal to improve performance & cross-selling Who Were Looking For: Minimum 5 years experience in Life Insurance Sales (Agency Channel) Graduate in any stream Strong leadership & communication skills Entrepreneurial mindset with drive for achieving sales goals Stable employment history and deep knowledge of local markets Confidence, maturity & team-building ability How to Apply: Email your resume: nmc.niyukti1@gmail.com Call/WhatsApp: 9711522990(Javed)

Job Opening: Relationship Manager / Sr. Relationship Manager Location: Varanasi Experience: 1-3 Years Salary: 5,00,000 per annum Job ID: ITC/RM-RM/20251104/15850 Application Deadline: 25th Nov Status: Open About the Role We are hiring a motivated and customer-focused Relationship Manager / Sr. Relationship Manager to drive sales, deliver impactful presentations, and build strong client relationships. The ideal candidate should have proven field sales experience and a passion for delivering exceptional customer service. Key Responsibilities Deliver compelling and persuasive sales presentations to prospective clients. Prepare proposals and customized offerings for customers. Stay updated on company products and services to pitch effectively. Address customer queries, handle objections, and close sales to meet monthly targets. Build and nurture strong relationships with HNI and existing clients. Identify new business opportunities through market outreach. Assist new members in booking their first holiday experience. Generate quality referrals through consistent customer engagement. Required Skills Field Sales Experience Results Orientation Customer Centricity HNI Client Handling Strong Communication & Presentation Skills Qualifications Bachelors Degree (B.A. or equivalent) 1-3 years of experience in sales or relationship management Proven ability to achieve sales targets Why Join Us Opportunity to work with premium clients Strong career growth in sales and customer relations Attractive performance-based incentives How to Apply Interested candidates can apply via Shine.com or submit their updated resume as per job posting instructions.

 Hiring For Life Insurance Senior Agency Manager Life Insurance Good salary  Industry: Life Insurance Work Locations: Delhi | Noida | Gurugram | Faridabad | Ghaziabad | Kolkata | Bhopal | Kanpur | Varanasi | Jaipur Salary Package: 4.75 LPA + Reimbursements + Attractive Incentives Experience Required: 4 to 14 years in Sales (Agency Channel experience preferred) Role Summary As a Senior Agency Manager, you will be responsible for building and leading a strong distribution network of Business Associates (BAs) and their agents to drive Life Insurance business growth. Key Responsibilities Identify, recruit & develop Business Associates and commission-based agents Guide and monitor execution of agent activity & sales plans Conduct weekly performance reviews (PRPs) and maintain Sales Management System updates Implement and promote Career Progression Programs for advisors Encourage adoption of CRM tools & agent portals for better customer engagement and cross-selling Achieve assigned monthly & annual business targets Candidate Profile Education: Graduate in any stream Experience: Minimum 4 years in Sales (preferably Life Insurance/Agency Channel) Strong leadership, communication & interpersonal skills Entrepreneurial approach with a result-oriented mindset Confident, mature, and proven ability to manage teams successfully Well-connected with good knowledge of the local market Stable career track record with strong performance history How to Apply If you are ready to take on a leadership role in Life Insurance, wed love to connect with you! Email your resume to: Call/WhatsApp: 9718858866 (Javed)

You will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.ResponsibilitiesManage day-to-day operations of the cafeHire and onboard new wait staff and baristasTrain employees on drinks preparation and proper use of coffee equipmentCoordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)Maintain updated records of daily, weekly and monthly revenues and expensesAdd new menu items based on seasonality and customers preferences (for example vegan coffee drinks)Advise staff on the best ways to resolve issues with clients and deliver excellent customer serviceEnsure all cafe areas are clean and tidy

As a Release Manager Engagement Platform, your role combines the technical orchestration skills of a Release Manager with the business communication and adoption readiness focus of a Product Operations Specialist. You are required to have a deep understanding of healthcare compliance considerations and manage complex dependencies among various teams while closely collaborating with the Change Board. Key Responsibilities: - Develop and maintain a comprehensive release calendar covering various releases, migrations, environment refreshes, demos, and analytics updates. - Collaborate with multiple teams to plan releases based on priorities and environment availability. - Plan release scope and timelines across multiple scrum teams and environments. - Coordinate environment usage to minimize conflicts during different events. Environment & Configuration Management: - Maintain an inventory of all environments with their purpose, versions, and scheduled changes. - Manage multi-environment configurations ensuring environment integrity. - Ensure environment refreshes and configurations comply with healthcare data security regulations. Release Execution: - Oversee the end-to-end release lifecycle ensuring readiness and validation with stakeholders. - Facilitate go/no-go meetings before deployments and manage hotfix and emergency releases. - Validate readiness with all stakeholders and ensure compliance with data privacy regulations. Documentation, Compliance & Audit Readiness: - Ensure accuracy and consistency of change control docs, known issues lists, and implementation plans. - Prepare user-facing release notes and enablement materials. - Standardize templates for release documentation to support compliance. Risk & Issue Management: - Identify and mitigate release risks related to dependencies and conflicts. - Maintain a lessons-learned repository to improve release processes continuously. Stakeholder Communication: - Be the primary point of contact for release-related queries. - Prepare clear release notes for operational and business audiences. - Provide regular release progress updates to leadership and cross-functional teams. Process & Tooling: - Implement release management best practices and optimize CI/CD pipelines. - Identify and resolve process inefficiencies in release workflows. - Utilize tools like Jira, Azure DevOps, Git, Jenkins, and ServiceNow for release tracking. Qualifications & Skills: Essential: - Bachelor's degree in computer science or related field. - 5+ years of experience in Release Management or related roles in AWS Cloud environments. - Strong understanding of Agile/Scrum development and release processes. - Proficiency in tools like Jira, Confluence, Git, Jenkins, Azure DevOps. - Excellent communication and stakeholder management skills. Preferred: - Experience with healthcare CRM systems. - Familiarity with data migration projects and analytics reporting. - Exposure to change management frameworks and healthcare compliance requirements. - ITIL or Agile/Scrum certification.,