33 Helpdesk Manager Jobs in Bangalore

Job Title: Service Desk AnalystQualification : Graduate  Location: Pune & Bangalore Experience: 1 -5 YearsShifts :Night shiftsSalary: 3.5 5.0 LPA (Depending on experience)   Job Summary We are looking for a Service Desk (L1) Agent to provide first-level technical support for IT-related issues. The role involves troubleshooting, resolving service requests, and ensuring customer satisfaction while following ITIL best practices. Key Responsibilities Provide 1st level support through calls, chat, and emails. Troubleshoot issues related to Active Directory, Azure AD, O365, MS Teams, SharePoint, OneDrive, Outlook, VPN & Networking. Handle password resets, account unlocks, mailbox setups, and sync issues. Support OS (Windows), MS Office Suite, and mobile platforms (iOS/Android). Ensure SLA adherence, proper documentation, and timely customer updates. Skills Required 1218 months experience in IT Service Desk / Technical Support. Knowledge of AD, O365 Exchange Admin, MS Teams, and SharePoint. Troubleshooting skills in Windows OS, MS Office, Browsers, and networking basics. Strong communication, problem-solving, and customer service skills. Familiar with ITIL process (preferred). Other Requirements Graduate in IT/Computer Science preferred. Willing to work in rotational shifts (24x7 environment).  Interested candidates can share their resumes at: salma.s@liveconnections.in  For queries, contact: +91 82971 31110 Contact Person: Salma

Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Voice Process) Position: Technical Support Associate Voice Process Process: Domestic Technical Support Voice Shift: Day Shift Only Location: Bangalore  Kickstart Your Career with a Leading MNC! A reputed multinational company is looking for Technical Support Associates to join their Domestic Technical Support (Voice Process) team. If you are passionate about technology, problem-solving, and delivering excellent customer service, this is your opportunity to work in a dynamic, professional environment with excellent career growth and learning opportunities.  Key Responsibilities: Handle inbound and outbound calls from domestic customers regarding technical issues Diagnose and troubleshoot software, hardware, or connectivity problems Provide step-by-step technical guidance and solutions to customers Record and update customer details and resolutions accurately in the system Achieve performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)  Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Excellent communication skills in English and Hindi (regional languages a plus) Basic knowledge of computers, networking, and troubleshooting Comfortable working in rotational day shifts Positive attitude, customer-focused mindset, and willingness to learn  Contact Us: Priya: 76192 18164 Nihal: 73384 44389 Nithin: 98869 64485 Join a workplace that values your skills, encourages growth, and empowers you to make a real impact!

Greetings from PERSONAL NETWORK We are Hiring  Customer Support Representative  for Bangalore Location  Job Description: Key Responsibilities: - 1.Customer Interaction: Interact with customers via phone, email, chat, or other communication channels in a courteous and professional manner. 2.Issue Resolution: Identify and resolve customer inquiries, concerns, or issues promptly and effectively, ensuring customer satisfaction. 3.Product Knowledge: Develop a deep understanding of our products or services to provide accurate information and assist customers effectively. 4.Documentation: Maintain detailed and accurate records of customer interactions, including issues, resolutions, and follow-up actions. 5.Problem-Solving: Analyze customer problems, troubleshoot issues, and escalate complex cases to senior support staff when necessary. 6.Communication: Communicate effectively with other team members and departments to ensure seamless customer support and issue resolution.   Post :  CSR  /  Helpdesk - Customer Support Experience : 6 Months to 5 years Package : 3L - 4.5Lakhs Shift : Rotational shift / 24/7 Shift Qualification : Any Graduate/ BE / 10+2+3 / 10+3 / 10+2 Location : Bangalore Contact :- ANU @ 63615 32602   RAJ @ 98451 62196     Email :-umaprabhu@personalnetworkindia.com Best Wishes - Team PERSONAL NETWORK   NOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

Job Title: Senior Linux & Storage (Ceph/PetaSAN) Administrator Experience Required: Minimum 5+ Years Location: [Bangalore / Electronic city - Hosur Road] Education: B.Sc. IT / Computer Science or equivalent Job Summary: The Senior Linux & Storage Administrator will be responsible for managing and supporting Linux-based environments along with the deployment, configuration, and maintenance of Ceph/PetaSAN storage clusters. The role requires strong technical expertise in Linux system administration, virtualization (preferably KVM), and enterprise storage solutions with Ceph or PetaSAN. The candidate should have hands-on experience in cluster configuration, performance tuning, troubleshooting, and data availability management within data center environments. Key Skills: Strong experience in Linux Administration (RedHat, SUSE, Open Source Linux) Expertise in Ceph/PetaSAN storage architecture, deployment, and management Good understanding of Ceph internals (RADOS, CRUSH maps, RGW, RBD, CephFS) Proficiency in Shell/Python scripting for automation Hands-on experience with KVM Hypervisor, logical volume management (LVM), and network configuration Familiarity with Incident, Problem, and Change Management procedures Excellent analytical, communication, and team leadership skills  Roles & Responsibilities: Linux Administration: Install, configure, and maintain Linux OS (RedHat/SUSE/Open Source Linux) and KVM hypervisor. Perform OS hardening, patch management, and bug fix implementation. Manage user accounts, access rights, sudo configurations, and password policies. Perform logical volume management (LVM), file system administration, and backup configuration. Monitor and optimize system resources (CPU, disk, network utilization). Perform disk partitioning, volume group management, and hardware driver installations. Handle server reinstallation, configuration, and troubleshooting. Manage VAPT closure, monitoring agents, and datacenter infrastructure. Coordinate with vendors and support teams for hardware and system issues. Lead and mentor the Linux operations team in day-to-day activities.    Storage Administration (Ceph/PetaSAN): Plan, deploy, and configure Ceph/PetaSAN clusters for large-scale storage environments. Implement Ceph services for RBD (block), CephFS (file), and RGW (object) storage access. Monitor and manage Ceph clusters for optimal performance, scalability, and security. Perform upgrades, rebalancing, and capacity expansion with minimal downtime. Configure replication, erasure coding, and recovery mechanisms for data availability. Assess and implement best practices for data security and compliance. Manage cluster dashboards, alerts, and logs for proactive maintenance. Implement and test backup, recovery, and replication strategies across multiple sites. Collaborate with application and infrastructure teams to integrate storage solutions.

Hi, Role: Technical Support/ Service desk Work Location: Hyderabad Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email.  Active Listening Understand customer concerns, ask relevant questions, and empathize with their situation.  Effective Communication: Clearly explain technical concepts to non-technical users. Product Knowledge:  Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanor even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction.  Contact: Veera;9071318133 // 9886348288

Greetings from Personal Network!!! Top MNC Hiring Technical Support (Domestic Voice Process) Position: Technical Support Associate Voice Process Process: Domestic Technical Support (Hindi + English) Shift: Day Shift Only Location: Bangalore   Kickstart Your Career with a Leading MNC! An established multinational IT and customer service company is looking for tech-savvy and customer-focused professionals to join its Domestic Technical Support Team. If you have strong communication skills, a passion for technology, and enjoy helping customers solve technical issues, this is your chance to start or grow your career with a reputed global brand.   Key Responsibilities Handle inbound and outbound calls to assist customers with product or service-related technical queries. Troubleshoot basic software, hardware, or connectivity issues using standard processes. Provide accurate and timely resolutions while maintaining a high level of professionalism. Record all customer interactions and issue details in the system. Meet performance goals such as first call resolution, quality, and customer satisfaction (CSAT).   Job Requirements Experience: 0 - 2 years in Technical Support / Helpdesk / BPO Voice Process. MBA Freshers looking to start their career in Technical Support are welcome to apply! Technical Skills: Basic understanding of computer systems, networking, or troubleshooting. Communication: Excellent verbal skills in English and Hindi. Shift: Rotational day shifts only  Attitude: Tech-curious, problem-solving mindset, and strong customer service orientation.   Contact Details For more information or to apply, connect with us: Priya: 76192 18164 Nithin: 98869 64485 Nihal: 73384 44389 Email: Apply Now: :  https://forms.gle/4GwxKpPzS9pc6ERo9 Join Our WhatsApp Channel: https://whatsapp.com/channel/0029Vb6NdVj8F2pNzSZTV611   Why Join Us Opportunity to work with a top-tier MNC in the IT / Technical Support industry. Comprehensive training on tools, products, and troubleshooting techniques. Excellent career growth within a global support environment. A positive, inclusive, and professional workplace that encourages learning and innovation.   Apply today and step into a rewarding career in Technical Support! Join Team Personal Network where your talent and tech skills find the right platform to grow. Best Wishes, Team Personal Network

Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Voice Process) Position: Technical Support Associate Voice Process Process: Domestic Technical Support Voice Shift: Day Shift Only  Location: Bangalore  Kickstart Your Career in a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Voice Process) team. If you have a passion for technology, problem-solving, and customer service, this is your chance to build a rewarding career with excellent growth opportunities in a professional work environment.  Key Responsibilities: Handle inbound and outbound calls from domestic customers regarding technical issues Diagnose and troubleshoot software, hardware, or connectivity problems Record and update customer details and resolutions in the system Meet key performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)  Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Good communication skills in English and regional languages (English + Hindi preferred) Basic knowledge of computers, networking, and troubleshooting Comfortable working in rotational day shifts Positive attitude and customer-focused mindset  Contact Us: Nihal :7338444389Nithin :9886964485Priya : 7619218164 Best wishes from Personal Network!    

Job Title: Customer Support Executive / RepresentativeLocation: Bangalore / Pune About the RoleWe are looking for highly motivated Customer Support Executives with prior experience in international voice processes. The ideal candidate will have excellent communication skills, a strong command of English, and the ability to deliver exceptional customer service. Key ResponsibilitiesHandle inbound and outbound calls for international customers. Resolve queries effectively while maintaining high customer satisfaction. Communicate fluently and professionally with global clients. Meet performance benchmarks in quality and productivity. Collaborate with internal teams to ensure smooth support delivery. RequirementsMinimum 1+ years of experience in an international voice process. Excellent communication skills with fluency in English (spoken & written). Strong interpersonal skills with customer-centric attitude. Ability to adapt to fast-paced environments. Immediate joiners or candidates with maximum 15 days notice period preferred. Salary Range5.0 LPA 7 LPA (based on experience and communication skills) Interview ProcessMode: Virtual Rounds: PIR (Pre-Interview Round) CRT (Communication Round Test) OPS (Operations Round)

Greetings from Personal Network! Top MNC Hiring Domestic Technical Support (Semi Voice Process) Position: Technical Support Associate Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only Location: Bangalore  Kickstart Your Career with a Leading MNC! A reputed multinational company is looking for enthusiastic Technical Support Associates to join its Domestic Technical Support (Voice Process) team. If you have a passion for technology, problem-solving, and delivering excellent customer service, this is your opportunity to grow professionally in a supportive and rewarding environment.  Key Responsibilities: Handle inbound and outbound calls from domestic customers regarding technical issues Diagnose and troubleshoot software, hardware, or connectivity problems Record and update customer details and resolution steps in the system Meet performance metrics such as call quality, first call resolution (FCR), and customer satisfaction (CSAT)  Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Good communication skills in English and regional languages (English + Hindi preferred) Basic knowledge of computers, networking, and troubleshooting Comfortable working in rotational day shifts Positive attitude and customer-focused mindset  Immediate Joining Contact: Nithin: 98869 64485 Nihal: 73384 4389 Priya: 76192 18164  Join a top MNC and build a rewarding career in technical support!

Greetings from Personal Network!!! Top MNC Hiring Technical Support Associate (Semi Voice Process English & Hindi) Kickstart Your Tech Career with a Leading MNC! A reputed multinational company is expanding its team and looking for Technical Support Associates for the Domestic Semi Voice Process(English & Hindi). If you enjoy troubleshooting, have strong communication skills, and are passionate about solving technical problems, this is a great opportunity to grow in a technology-driven environment. Job Details Location: Bangalore Shift: Day Shifts Only (No Night Shifts) Process: Domestic Technical Support Semi Voice Position: Technical Support Associate (Semi Voice Process English & Hindi) Key Responsibilities Handle customer queries through voice, chat, and email Provide technical troubleshooting and support for products/services Resolve hardware, software, and connectivity issues efficiently Escalate advanced issues to the appropriate internal teams Maintain high customer satisfaction and meet resolution targets Document customer interactions and solutions accurately Candidate Profile Experience: 0 to 2 years in Technical Support / BPO / IT Helpdesk / Semi Voice Communication: Good English communication; English & Hindi preferred Technical Skills: Basic understanding of OS, internet issues, and software troubleshooting Shifts: Comfortable with rotational day shifts only Attributes: Customer-oriented, problem solver, eager to learn and upskill Reach Out to Us Today! Nehal    :  73384 44389Jyeshta :  76192 18164 Nithin   :  78291 22825 Raj       :  98451 62196 Anu      :  63615 32602 Join a workplace that nurtures your talent, supports your growth, and opens doors to exciting career opportunities! Best Wishes, Team Personal Network

  Greetings from Personal Network!!! Top MNC Hiring International Voice Process (US Shift) Position     :     TECHNICAL  Support Associate International Voice Process     :     International Voice TECH. Support Shift          :     Night Shift (Aligned with US Time Zone) Location    :    Marathalli, Bangalore Start Your Global Career Journey with a Leading MNC!!! A reputed global brand is on the lookout for fluent English speakers to join their International Voice Support team. If you're eager to build your career with international exposure in a professional and fast-paced environment, this opportunity is for you! Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Candidate Profile: Experience    :  0 to 4 years in International Voice Process / BPO / TECH. Support Communication: Excellent English-speaking and interpersonal skills Shift Flexibility : Willingness to work during US night shifts Tech Skills  : Basic computer knowledge and typing ability Mindset      : Positive attitude, quick learner, and customer-centric approach   CONTACTS  IMMEDIATELY :   NIHAL      :    73384  44389 NITHIN    :     98869  64485 PRIYA      :     76192 18164      RAJ         :     98451  62196 ANU        :    63615  32602           Grow your career in a global work environment that rewards talent and dedication. Best wishes from Personal Network!!!  

Greetings from Personal Network!  Top MNC Hiring Domestic Technical Helpdesk Associate (English & Hindi)  Kickstart your career with a reputed multinational company! A leading MNC is hiring Technical Support Associates for its Domestic Technical Voice Process. If you have strong communication skills and enjoy resolving customer technical queries, this is an excellent opportunity for career growth. Position: Domestic Technical Helpdesk Associate (English & Hindi) Process: Domestic Technical Support (Voice) Shift: Day Shift (Rotational within daytime hours)  Eligibility: 6 months to 2 years of experience in BPO / Technical Support / Customer Support / Voice Process Strong communication skills in English and regional languages (English + Hindi preferred) Willingness to work in rotational day shifts  Key Responsibilities: Handle inbound and outbound calls from domestic customers Troubleshoot basic technical issues and provide timely solutions Provide accurate information about products and services Maintain polite, professional, and clear communication at all times Document customer interactions and resolutions accurately  Contact Immediately: NIHAL: 73384 44389 PRIYA: 76192 18164 NITHIN: 98869 64485 JYESHTA: 76191 85930 RAJ: 98451 62196 ANU: 63615 32602 Start your career today and grow with a top MNC!  Best Wishes, Personal Network

Greetings from Personal Network!  Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only  Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If youre passionate about technology, troubleshooting, and customer care, this is an excellent opportunity to develop your skills and grow in a professional, growth-driven environment.  Key Responsibilities: Handle inbound and outbound calls related to technical issues from domestic customers Diagnose and troubleshoot software, hardware, and network-related problems Log and update customer information and issue resolutions accurately in the system Deliver exceptional service while achieving targets such as call quality, FCR, and CSAT Ensure timely and effective communication with customers  Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Excellent communication skills in English + Hindi Strong understanding of computer systems, networking, and troubleshooting basics Flexibility to work in rotational day shifts Positive attitude, problem-solving approach, and a customer-first mindset  Immediate Joining Contact: Nihal: 73384 44389 Nithin: 98869 64485 Priya: 76192 18164 Join a Top MNC and Build a Rewarding Career in Technical Support! Best Regards, Personal Network  

Greetings from Personal Network!   Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only  Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If youre passionate about technology, troubleshooting, and customer care, this is an excellent opportunity to develop your skills and grow in a professional, growth-driven environment.  Key Responsibilities: Handle inbound and outbound calls related to technical issues from domestic customers Diagnose and troubleshoot software, hardware, and network-related problems Log and update customer information and issue resolutions accurately in the system Deliver exceptional service while achieving targets such as call quality, FCR, and CSAT Ensure timely and effective communication with customers   Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Excellent communication skills in  (English + Hindi ) Strong understanding of computer systems, networking, and troubleshooting basics Flexibility to work in rotational day shifts Positive attitude, problem-solving approach, and a customer-first mindset   Immediate Joining Contact Us:  Nithin: 98869 64485 Nihal: 73384 4389 Priya: 76192 18164 Join a Top MNC and Build a Rewarding Career in Technical Support! Best Regards, Personal Network

Heres the paraphrased version with Priyas number listed first: Greetings from Personal Network!  Top MNC Hiring Domestic Technical Support (Semi Voice Process) Location: Bangalore Position: Technical Support Associate Semi Voice Process Process: Domestic Technical Support (Voice) Shift: Day Shift Only  Kickstart Your Career with a Leading MNC! A reputed multinational company is hiring Technical Support Associates for its Domestic Technical Support (Semi Voice Process) team. If you are passionate about technology, troubleshooting, and delivering excellent customer service, this is an ideal opportunity to enhance your skills and grow professionally in a dynamic, growth-focused environment.  Key Responsibilities: Handle inbound and outbound calls related to technical issues from domestic customers Diagnose and troubleshoot software, hardware, and network-related problems Log and update customer information and resolutions accurately in the system Deliver exceptional service while meeting targets such as call quality, FCR, and CSAT Ensure timely and effective communication with customers  Job Requirements: Experience: 0 to 2 years in Technical Support / Customer Support / Voice Process / BPO Excellent communication skills in English + Hindi Strong understanding of computer systems, networking, and basic troubleshooting Flexible to work in rotational day shifts Positive attitude, problem-solving mindset, and customer-first approach  Immediate Joining Contact Us: Priya: 76192 18164 Nithin: 98869 64485 Nihal: 73384 4389 Join a Top MNC and Build a Rewarding Career in Technical Support! Best Regards, Personal Network

Greetings from Personal Network!!!  Top MNC Hiring Technical Support Associate (Semi-Voice Process English & Hindi) Launch Your Tech Career with a Leading MNC! A renowned multinational organization is expanding its technical support team and is looking for talented Technical Support Associates for its Domestic Semi-Voice Process (English & Hindi). If you enjoy troubleshooting, possess strong communication skills, and are passionate about resolving technical issues, this is an excellent opportunity to grow in a technology-focused environment.  Job Details Location: Bangalore Shift: Day Shifts Only (No Night Shifts) Process: Domestic Technical Support Semi-Voice Position: Technical Support Associate (Semi-Voice | English & Hindi)  Key Responsibilities Respond to customer queries via voice, chat, and email channels Provide troubleshooting assistance for products and services Resolve issues related to hardware, software, and connectivity Escalate complex technical concerns to relevant internal teams Maintain high customer satisfaction and achieve service targets Accurately record customer interactions and resolution steps  Candidate Profile Experience: 06 months to 2 years in Technical Support, BPO, IT Helpdesk, or Semi-Voice Communication: Strong English skills; proficiency in English & Hindi preferred Technical Knowledge: Basic understanding of operating systems, internet issues, and software troubleshooting Shifts: Comfortable with rotational day shifts Attributes: Customer-focused, analytical, eager to learn and upgrade skills  Contact Us (Immediate Openings) Nehal    : 73384 44389Naveen : 88843 50424 Nithin   : 78291 22825 Raj       : 98451 62196 Anu      : 63615 32602 Join a team that values your skills, encourages your growth, and helps you build an exciting future in tech support! Best Wishes, Team Personal Network

Greetings from Personal Network!!! Top MNC Hiring Technical Support (Domestic Voice Process) Position: Technical Support Associate Hindi & English Process: Domestic Technical Support (Hindi + English) Shift: Day Shift Only Location: Bangalore   Kickstart Your Career with a Leading MNC! An established multinational IT and customer service company is looking for tech-savvy and customer-focused professionals to join its Domestic Technical Support Team. If you have strong communication skills, a passion for technology, and enjoy helping customers solve technical issues, this is your chance to start or grow your career with a reputed global brand.   Key Responsibilities Handle inbound and outbound calls to assist customers with product or service-related technical queries. Troubleshoot basic software, hardware, or connectivity issues using standard processes. Provide accurate and timely resolutions while maintaining a high level of professionalism. Record all customer interactions and issue details in the system. Meet performance goals such as first call resolution, quality, and customer satisfaction (CSAT).   Job Requirements Experience: 0.6 - 2 years in Technical Support / Helpdesk / BPO Voice Process. MBA Freshers looking to start their career in Technical Support are welcome to apply! Technical Skills: Basic understanding of computer systems, networking, or troubleshooting. Communication: Excellent verbal skills in English and Hindi. Shift: Rotational day shifts only  Attitude: Tech-curious, problem-solving mindset, and strong customer service orientation.   Contact Details For more information or to apply, connect with us: Priya: 7619218164John: 8884350424 Email:  hr6.tnp@gmail.com Apply Now: :  https://forms.gle/4GwxKpPzS9pc6ERo9    Apply today and step into a rewarding career in Technical Support! Join Team Personal Network where your talent and tech skills find the right platform to grow. Best Wishes, Team Personal Network

Greetings from Personal Network! Exciting Global Career Opportunity Join a Leading MNC (US Technical Support Process)! Process: International Technical Support Shift: Night Shift (US Time Zone) Location: Bangalore Benefits: Two-Way Cab   Kickstart Your Career with a Global Leader! A highly reputed multinational organization is looking for skilled and tech-savvy professionals to join its International Technical Support team. If you have strong communication skills, a customer-first mindset, and an interest in resolving technical issues, this is your chance to gain international exposure, strengthen your technical expertise, and grow with a world-class brand. Key Responsibilities: Handle inbound and outbound calls from US-based customers Provide troubleshooting assistance for technical issues related to products/services Deliver clear and accurate technical guidance with professionalism and empathy Log customer interactions and technical resolutions accurately in the system Achieve key performance metrics such as call quality, resolution time, and CSAT Collaborate with internal technical teams to ensure effective problem resolution Job Requirements: Experience: 0.6 to 3 years in International BPO / Technical Support / Voice Process Excellent verbal communication skills in English (mandatory) Ability to work night shifts aligned with US time zones Strong problem-solving, analytical, and customer-handling skills Basic understanding of technical concepts, computer operations, and typing proficiency   For More Information, Contact: Priya: 76192 18164 John: 78291 22825 Nithin: 98869 64485 Nihal: 73384 44389 Jyestha: 76191 85930   Take the first step toward a successful international technical support career! Best Regards, Team Personal Network

Urgent Hiring -Customer Support Executive/Telesales/Email Support Executive for Multiple Clients Experience -0-3Years Location - Bangalore(WFO) Notice Period- Immediate Skills: Good communication and interpersonal skills. Ability to work independently and as part of a team. Good organizational and time-management skills.  If interested, Kindly share resume to abhilasha.recruitmentconsultant@gmail.com

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals      Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional