157 Leadership Management Jobs in Mumbai City

  International Bpo Hiring Voice Process (Healthcare, Technical Support & Banking)  1. Healthcare Process Customer Service Executive Salary: 24,000 42,000 in-hand + Incentives Eligibility: HSC / Graduate (Freshers & Experienced welcome) Excellent English communication skills Comfortable with night shifts Must have all relevant documents Provide excellent customer support & resolve issues professionally Provide accurate information regarding healthcare policies & insurance coverage Shift & Benefits: 5 days working | 2 Rotational weekly offs Night shift (one-way drop provided) Career growth opportunities + Performance incentives 2. Technical Support Voice Process (Australian Shift) Shift Timing: Between 3:00 AM 3:00 PM (any 9-hour rotational shift)Salary: 22,000 27,000 in-hand + Attractive Incentives Eligibility: Minimum HSC qualification At least 6 months of International BPO experience (mandatory) Excellent English communication skills Immediate joiners preferred Handle inbound calls for technical support Upselling and retention support Resolve customer queries related to technical services Benefits: One-side transportation provided Great incentives & growth opportunities Competitive salary packages Incentives & performance rewards Growth-focused career path Work-life balance 5 days working | 2 Rotational weekly offs 3. Banking Process Voice Process Salary: 27,000 35,000 in-hand + 2,000 AllowanceRetention Bonus: Up to 1.3 Lakh in 1 YearShift: US Rotational Night Shifts Eligibility: HSC with minimum 1 year of BPO experience Graduate with minimum 12 months of any experience CIBIL Score: 600+ Last working date proof required Excellent English communication skills Ability to handle international banking customers professionally Resolve queries regarding transactions, accounts & banking services Contact-Apurva 9324591662/ apurva.vibrantzz@fmail.com

Vibrantzz Management Services - Hiring for International BPO Customer Service Executive Job Location - Mumbai, Thane and Navi Mumbai.Job Openings with International BPO - Banking Process / Telecom Process / Travel Process / Technical Process /  HSC graduates with 6 months of Experience or Fresh Graduates can apply for the job.Candidate with Excellent communication skills can apply for the job.Candidate should be comfortable joining on an immediate basis or within 30 days.Candidate should be comfortable with 24*7 rotational night shifts. Candidate should be comfortable working from office. Candidate should have all the documents for Work Experience and Education.   Transportation provided by the company as per the shift timings. Salary up to 50,000 and incentives.    Amazing opportunity for candidates looking out for a Job in BPO.   Interested candidates can call us or WhatsApp us on 9768905190   Regards, Tushar Rajput Vibrantzz Management Services

Greetings from Vibrantzz Management Services BANKING PROCESS Location: Malad, Mumbai / Thane  Salary: Up to 9 LPA Shifts: Rotational, majority Night & Midnight shifts Job Responsibilities: Handle inbound customer interactions with zero idle time.  Promote brand value with a positive and professional approach. Skills Required: Excellent English communication skills (International Voice experience is mandatory). Strong team player with feedback implementation ability. Positive attitude and customer-first mindset. Willingness to work in rotational/night shifts & weekends. Domain knowledge in Banking & Cards (preferred, not mandatory). Candidate Eligibility (Strict Criteria): Must have minimum 1 year International Voice (BPO) experience Must be currently working as a Call Center Agent Graduation is compulsory (exceptions: HSC with 18+ months BPO exp).Must be located in Mumbai or Thane only.No long career gaps. Last experience must be in International Voice Agent level only. Qualification & Experience: Graduate & above with 9 months 10 years contact center experience. HSC with 18 months 10 years contact center experience.  Interview Process: HR Screening V&A (Voice & Accent) Operations Round  INTERESTED Can call or whatsapp on - 8879095831 Regards Aman  

Job Title: Customer Service Executive Location: Malad / Thane Salary Range: 17,000 to 40,000 in-hand per month Shift: Night Rotational Shift (International Process) Job Summary: We are hiring Customer Service Executives for international BPO processes based in Malad and Thane. The role involves managing customer queries through calls, chat, or emails while ensuring excellent service delivery in night rotational shifts. Key Responsibilities: Handle inbound/outbound calls, chats, or email support. Provide accurate information regarding products/services. Resolve customer concerns and escalate issues where required. Maintain detailed customer interaction logs using CRM tools. Meet key metrics such as CSAT, AHT, FCR, and Quality Score. Adhere to communication guidelines and service standards. Required Skills: Excellent spoken English mandatory. Strong problem-solving and customer-handling skills. Good listening skills and attention to detail. Basic computer literacy and typing proficiency. Comfortable working in night rotational shifts. Qualifications: HSC / Graduate (any stream). Freshers and experienced candidates can apply. Prior international BPO experience is an added advantage. Benefits: Attractive monthly incentives Night shift allowance Transport facility (as per process) PF + ESIC Growth opportunities within the organization Recruiter Contact Details: HR Spurthi 73045 33683 vibrantzz.spurthi@gmal.com

Location: Mumbai | Work from Office Salary: 35,000 45,000 per month | US Rotational Shifts (9 Hours) Job Summary: We are looking for talented and customer-oriented professionals to join our US Banking Voice Process team. If you have excellent English communication skills and experience in international voice support, this role offers the perfect platform to grow your career in global banking operations. Key Responsibilities: Handle inbound and outbound customer calls related to US banking services. Resolve queries on transactions, accounts, and general banking assistance. Maintain high accuracy, compliance, and documentation standards. Deliver superior customer experience while meeting process KPIs. Work closely with team leads to achieve daily and monthly targets. Required Candidate Profile: Education: Minimum HSC (12th Pass) or Graduate in any stream. Experience: Minimum 6 months in International Voice Process (preferably US or UK process). Skills Required: Excellent verbal and written English communication. Good listening, comprehension, and problem-solving skills. Willing to work in night shifts (US rotational). Immediate joiners preferred. Shift Details: US Rotational Shifts (9 Hours including breaks) 5 Days Working | Rotational Weekly Offs Perks and Benefits: Salary up to 45,000/month (based on experience) Performance-based incentives and growth opportunities Transport facilities as per company policy Friendly work culture and supportive management Employment Type: Full Time, Permanent Industry Type: BPO / Call Centr Functional Area: Customer Success, Service & Operations Role Category: Voice / Blended Process (International) Role: Customer Care Executive Voice (US Banking Process)

International Customer Service Agent (Excellent English Required) Location: Mumbai (Work from Office) Shifts: US / UK / AUS Rotational Salary Range: 17,000 - 35,000 Hiring: Only Immediate Joiners About the Role Were hiring dynamic Customer Care Agents for an international voice process. If you have excellent English communication and are comfortable with global shifts, this role is for you. Key Responsibilities Manage inbound/outbound calls for international customers Deliver clear, accurate, and effective resolutions Maintain call quality, documentation, and process compliance Work towards achieving customer satisfaction and performance goals Candidate Requirements Excellent English communication is mandatory Qualification: HSC / Graduate Freshers with strong English or candidates with prior voice experience Comfortable with US / UK / AUS shifts Must be an immediate joiner What You Get Competitive salary + incentives Growth opportunities in international customer service One-side cab/drop (as per process) Training provided Connect with Recruiter Spurthi +91 73045 33683 vibrantzz.spurthi@gmail.com

Job Title: Customer Service Executive International Voice Process Location: Malad / Thane Salary Range: 17,000 - 40,000 per month Work Mode: Work from Office Shift: Rotational US / UK & Australian Night Shifts Week Offs: Rotational 2 days off per week About the Role: We are hiring experienced Customer Service Executives for our International Voice Process. The ideal candidate will have prior experience in handling global customers, delivering excellent service, and ensuring first-contact resolution. Key Responsibilities: Handle inbound/outbound calls for international customers (US/UK/Australia). Resolve queries, provide accurate information, and ensure customer satisfaction. Maintain professionalism and empathy in all customer interactions. Update and manage customer records in the system. Meet performance targets related to quality, productivity, and customer satisfaction. Adhere to process guidelines, company policies, and compliance standards. Requirements: 6- 12 months of international voice process experience is mandatory. Freshers with excellent communication skills may apply. Excellent verbal communication skills in English. Strong problem-solving, active listening, and interpersonal skills. Flexibility to work in rotational US/UK/ Australian night shifts. Rotational 2 week offs. Immediate joiners preferred. Perks & Benefits: Salary up to 40K + performance-based incentives. Career growth and learning opportunities. Work in a dynamic and supportive environment. How to Apply: Send your CV to Call/WhatsApp: 73045 33683

Hiring Alert Sky Voice Associate We are hiring for Sky Voice Associate Join a dynamic customer support environment with great growth opportunities! Date of Joining (DOJ): 10th December 2025 Offer Acceptance Deadline: 5th December 2025 Eligibility: HSC or Graduate (Freshers eligible) Minimum 6 months experience preferred Salary: 18,000 - 30,000 in-hand Why Join Us Stable process Career growth opportunities Supportive work culture  5 days working, 2 rotational offs Career growth opportunities in an international process Apply Now Limited Seats Available! Interested candidates can Call or WhatsApp on given no - 9326479640Regards, HR.Snehal Rathod Vibrantzz Management Services

  Job Title: Customer Care Agent (Excellent English Speakers Only) Location: Mumbai (Work from Office) Process: International Voice US / UK / AUS Shift: Rotational Night (as per process) Salary: 17,000 - 35,000 per month Joining: Immediate Joiners Only Job Responsibilities Handle inbound/outbound international customer calls professionally. Provide accurate solutions and maintain high customer satisfaction. Follow call quality guidelines and meet performance targets. Update customer details and ensure process accuracy. Requirements Excellent English communication is mandatory. HSC / Graduate Freshers with strong communication or relevant experience Comfortable with US / UK / AUS shifts Immediate joiners only Benefits Fixed salary + Attractive incentives Training & growth opportunities One-side cab/drop facility (as per process) Recruiter Details Spurthi Contact Number: +91 73045 33683 Email: vibrantzz.spurthi@gmail.com

Job Description Position: General Manager Operations (National Head of Operations) Location: Lower Parel, Mumbai, India Experience: 5 to 7 years Industry: Facility Management / Cleaning & Hygiene Solutions Key ResponsibilitiesClient Relationship Management Serve as the primary National Operations Leader for multiple key clients across industries Build strong client partnerships, ensuring service delivery meets contractual SLAs and exceeds expectations. Proactively resolve escalations and maintain high client satisfaction scores.Operational Leadership Oversee and direct day-to-day service delivery across regions, ensuring compliance with operational processes, health & safety, and quality standards. Implement best practices and continuous improvement initiatives to enhance efficiency and cost-effectiveness.Team Management Lead, mentor, and develop regional operations managers and their teams. Drive accountability, performance reviews, and succession planning.Business & Revenue Growth Support Collaborate with the sales and business development teams to support client renewals and expansion opportunities. Ensure smooth onboarding of new clients through effective transition management.Reporting & Governance Deliver periodic MIS, client review reports, and operational dashboards to management. Ensure compliance with statutory, contractual, and company policies.Candidate Profile Experience: 8-10 years in operations leadership roles within facility management, soft services, cleaning, or related service industries. Must-have: Experience managing multiple large clients simultaneously (not just 12 accounts). Preferred: Experience in companies where multi-client handling, and scale of operations are core. Strong communication, client management, and stakeholder engagement skills. Ability to work in a fast-paced, growing organization with entrepreneurial ownership.

Hello Greetings !!  Openings for International Chat Support for Pune & Mumbai Location for No-1 IT MNC CALL _ SEJAL- 8595347527CALL _ KAJAL - 8595849767  Salary Up-to - 5 to 6 LPA + VariablesLocation - Mumbai & PuneAny Graduate / PG / UG / 12 Th Pass with 12 months Of experience required in International Chat Support , semi voice , blended , Voice process etcMaximum exp Required - 3 to 5 yrsExcellent Communication Skills requiredUS Process / Both Side Cabs / 5 Days Working & 2 Days Offs / Other Perks & benefits will be There Interview Mode - VirtuallyNotice Period - Immediately ( Rest depends ) For More Information Kindly Call @ WhatsApp- Sejal -8595347527 Thanks & RegardsSejal( HR Executive ) Call @ WhatsApp-Sejal - 8595347527  

A finance accounting job description involves managing financial transactions, preparing and analyzing financial statements, and ensuring compliance with regulations. Key responsibilities include handling accounts payable and receivable, performing month-end and year-end closes, preparing budgets, and assisting with audits. The role also requires maintaining accurate financial records and reports, computing taxes, and collaborating with other teams.  Key responsibilities Manage and record transactions: Handle all accounting transactions, including accounts payable, accounts receivable, and general ledger entries. Prepare financial statements and reports: Create monthly, quarterly, and annual financial statements, such as balance sheets, income statements, and cash flow statements. Oversee financial closing: Conduct monthly, quarterly, and annual financial close activities and reconcile accounts. Budgeting and analysis: Assist with budget preparation, forecast future cash flows, and analyze financial data to identify trends and provide recommendations for improvement. Tax and compliance: Compute taxes and prepare tax returns, ensuring compliance with all financial policies, regulations, and accounting standards. Audits and record-keeping: Conduct internal audits, assist with external audits, and maintain accurate and organized financial records. Financial reporting: Report on the company's financial health and liquidity status to management and other stakeholders. 

Logistics Coordinator Job Description We are looking for an experienced logistics coordinator to manage all aspects of logistics throughout our supply chain. The logistics coordinator will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from the acquisition of raw materials to final product distribution. A successful logistics coordinator should be able to ensure efficient and cost-effective supply chain operations. You should also be able to promptly resolve distribution issues and have strong negotiation skills. Logistics Coordinator Responsibilities: Overseeing all supply chain operations. Organizing and managing inventory, storage, and transportation. Analyzing and optimizing logistical procedures. Reviewing, preparing, and routing purchase orders. Ensuring the safe and timely pick-up and delivery of shipments. Monitoring shipments, costs, timelines, and productivity. Addressing and resolving shipment and inventory issues. Liaising and negotiating with suppliers and retailers. Answering customer queries. Logistics Coordinator Requirements: High school diploma/GED required. Degree in business administration, logistics or related field preferred. 2+ years of experience in logistics management required. Working knowledge of legal regulations and ISO requirements. Excellent communication and negotiation skills. Proficiency in Microsoft Office and logistics software. Good management and organizational skills. Strong problem-solving skills.  

An Environmental Manager develops and implements strategies for an organization to comply with environmental regulations and achieve sustainability goals. Key responsibilities include developing environmental policies, managing waste and pollution control, conducting audits, educating staff, and tracking the company's environmental performance to reduce its impact and ensure compliance.   Key Responsibilities Compliance and Regulations: Ensuring the organization adheres to all local, national, and international environmental laws and regulations.  Sustainability Strategies: Developing and implementing initiatives to reduce waste, conserve resources, manage pollution, and promote sustainable practices.  Environmental Audits: Conducting regular audits to assess emissions, contamination, and overall environmental performance.  Policy Development: Creating, implementing, and monitoring internal environmental policies and procedures.   Stakeholder Communication: Communicating with government authorities, clients, and internal stakeholders on environmental matters.  Staff Education: Educating employees on environmental issues, policies, and their responsibilities in achieving environmental goals.  Reporting: Preparing reports for management, regulatory bodies, and clients on the company's environmental performance and progress.   Typical Tasks  Investigating environmental incidents and developing action plans. Managing pollution control programs and waste treatment/recycling procedures. Staying updated on environmental trends, legislation, and best practices. Conducting research and developing proposals for environmental improvements. Managing budgets and timelines for environmental projects and operations.  

Account Executive Job Description We are searching for high-energy account executives who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend products or services that maximize value. Account Executives may also assist in developing sales strategies and establishing quotas. You should be an adaptable, knowledgeable multi-tasker with strong computer and communication skills. Successful account executives will be skilled communicators and presenters who can find the best fit between client and product. The ideal candidate will be organized, passionate about client relations, and focused on enhancing the buyer experience. Account Executive Responsibilities: Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the value of products and services to prospective buyers. Compiling and analyzing data to find trends. Developing sales strategies and setting quotas. Staying current on company offerings and industry trends. Maintaining a database of contact information. Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Handling complaints and negotiations. Account Executive Requirements: Bachelors degree in business, marketing, or related field. Additional education or experience may be preferred. Some fields may require additional certifications or licenses. Comprehensive and current knowledge of company offerings and industry trends. The drive and energy to manage multiple accounts while looking for new opportunities. Excellent verbal and written communication skills. Ability to understand client needs and handle the negotiation process. Strong time management skills. Computer skills, especially MS Office and CRM software.  

An oil rigger or oil rig worker is a manual laborer on an oil drilling rig who handles equipment, assists in drilling, and performs tasks like lifting and moving heavy loads in physically demanding conditions. Their duties include monitoring and inspecting rigging and heavy equipment, operating drilling machinery, and ensuring safety protocols are followed in a challenging environment.    Key responsibilities Equipment operation: Operate and assist with drilling, lifting, and other heavy machinery. Rigging and lifting: Manage, inspect, and ensure the safety of rigging equipment for moving heavy loads to and from the rig. Manual labor: Assist in the drilling process by handling tools and performing general manual labor as needed.   Safety: Adhere to strict safety regulations, as the work is performed in a dangerous environment. Maintenance: Perform maintenance on equipment and assist in rig move operations.   

                                                                             Job Description Position : Store Operations Manager Company: Aspect Bullion & Refinery Pvt. Ltd. Location: Zaveri Bazaar | Borivali | Ghatkopar Salary Range: 30,000-60,000 per month Working Days: 7 days working (Rotational weekly off 1 day per week) Job Overview Aspect Bullion & Refinery Pvt. Ltd. is seeking a dedicated and proactive Store Operations Manager to oversee daily operations across our retail outlets located at Zaveri Bazaar, Borivali, and Ghatkopar. The ideal candidate should be flexible to travel between stores and ensure smooth execution of operational, staffing, and sales activities. Key Responsibilities Supervise and manage daily store operations across multiple locations. Ensure adherence to company standards, policies, and operational guidelines. Monitor store performance, sales targets, and customer satisfaction. Manage inventory, stock levels, and coordination with vendors. Lead and train store teams to maintain operational efficiency and brand standards. Handle staff scheduling, attendance, and performance monitoring. Conduct regular store audits and ensure compliance with company SOPs. Address and resolve any operational or customer-related issues promptly. Work closely with senior management to implement new initiatives and drive process improvements. Requirements Bachelors degree or equivalent qualification. Minimum 25 years of experience in retail operations or multi-store management. Strong leadership, communication, and organisational skills. Willingness to travel regularly between store locations. Hands-on approach with problem-solving ability and customer-first mindset. Benefits Competitive salary based on experience. Opportunity to work with a growing and reputable organisation. Exposure to diverse retail operations and management responsibilities. Interested Applicants can connect on 7977992180 (HR - Manager) Group Website – https://aspect.global/Aspect Bullion Website – https://aspect.global/ventures/bullion-refinery/E-Commerce Website – https://www.aspectbullion.com/  

Budget Manager Job Description We are looking for a budget manager to oversee our business's budgeting procedures and strengthen relationships with financial stakeholders. In this role, you will be required to analyze the business's budgets, determine and approve key strategic and growth plans, liaise with external stakeholders, and produce reports on projections, costs, and expenditures. To ensure success as a budget manager, you should be adept at negotiations, business strategy, calculating key business indicators, and making financial decisions. A top-notch budget manager should be a skilled communicator, excellent at relationship building, and able to independently manage the company's finances. Budget Manager Responsibilities: Determining organizational finance capacities, calculating financial constraints, and approving budget strategies. Establishing standards and procedures to guide the administration of organizational budgeting. Creating strategies to optimize our organization's budgets and spending. Monitoring spending patterns and implementing measures to promote adherence to budgets. Implementing and maintaining accounting best practices to ensure the financial good standing of the organization. Providing financial analysis and strategic input to facilitate high-level decision-making by management. Communicating complex accounting concepts to management and staff. Formulating and developing departmental and organizational budgets with relevant people and organizations. Maintaining solid relationships between the company and external auditors, lawyers, and regulatory authorities. Reporting and explaining budget decisions to external stakeholders. Budget Manager Requirements: A bachelor's in accounting, business management, finance, or similar. At least 5 years of experience as a budget analyst, financial analyst, business accountant, or similar. A demonstrable record of promoting organizational growth through effective budget planning. Thorough knowledge of legal frameworks and business accounting procedures. Experience with accounting software (QuickBooks, Sage X3, etc.). Excellent written communication and interpersonal skills. Strong analytical and problem-solving abilities. The ability to collaborate with multiple internal and external stakeholders. Great organizational skills and attention to detail. Exceptional leadership skills and the ability to delegate appropriately.  

Company Name: Shivaami Cloud Service Pvt. Ltd 1. Inside Sales Representative (ISR) Job Summary: The Inside Sales Representative will be responsible for engaging with potential clients via phone, email, and other digital platforms to generate leads, nurture relationships, and drive sales. Key Responsibilities: Reach out to prospective clients via calls and emails. Qualify leads and schedule meetings for the field sales team. Maintain and update CRM tools with lead status. Collaborate with the marketing team on campaigns and follow-ups. Requirements: Graduate with 1 to 2 years of inside sales experience. Strong communication and persuasion skills. Familiarity with CRM tools is a plus.

Manages the establishment and administration of a defined set of professional/operational services, programs, and initiatives of key significance to a major, self-contained operational component of the University. Primary responsibilities are focused on one or more broadly defined core functional areas, such as faculty and staff human resources management, specialized administrative/financial management, business development and management, or academic/student support services. Assumes a leadership role in the provision of professional services specific to the functional area of focus, ensuring that existing and emergent programs and services are in compliance with relevant laws and regulations, institutional policies, and best practices and that they are in direct support of the overall goals and objectives of the enterprise. Collaborates directly with senior leadership on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation, and participates in overall decision making as a member of the senior management team of the enterprise. Duties and Responsibilities Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Provides professional consultation and leadership to all faculty and staff employed by the component and service as the principal point expertise on all matters relating to the specified functional area of focus. Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application operating policies and procedures. Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. May represent the organization to governmental agencies, funding agencies, national organizations, and/or the general public; may represent the principal executive at various community and/or business meetings, as assigned. May serve as Campus Security Authority as outlined by the Clery Act. Performs miscellaneous job-related duties as assigned. Minimum Job Requirements Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Knowledge, Skills and Abilities Required Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Advanced analytical, evaluative, and objective critical thinking skills. Working knowledge and understanding of the principles and processes of computerized business and operating systems. Ability to gather data, compile information, and prepare reports. Knowledge and understanding of integrated program planning, development, and administration within a public institution environment. Skill in organizing resources and establishing priorities. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to develop and present educational programs and/or workshops.