142 Member Retention Jobs nearby Ratnagiri

 Job description Hiring For HIGH END INTERNATIONAL Call Centres//BPOs fr Customer Support Specialist and Also fr Technical Support Specialist Role!!! Call @ 9538977401//9071318133 fr Further Discussions. Bangalore//Pune//Hyderabad Location Under Grads / Graduates Freshers also can apply US//UK Rotational Shift Off Immediate Joiners only Salary -4lpa upto 7lpa Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers. Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all call information, interactions, and steps taken in detailed records. Collaborate with team members to improve processes and ensure high customer satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Represent the company in a courteous and professional manner during all customer interactions. Skills Customer Service Communication Problem-solving Time Management Call Center Systems Data Entry Conflict Resolution Multitasking Documents Required Freshers-Aadhar card, pan card, All educational docs Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter && Payslips NO CHARGES APPLIED Call HR @ 9071318133//9538977401 Manpower.jobzee@gmail.com  Role:Customer Retention - Voice / Blended Industry Type:Call Centers// BPOs Department:Customer Service//Technical Specialist//Service Desk Employment Type:Full Time, Permanent Role Category:Voice / Blended Education UG:Any Graduate//Undergrads//PGs  

Job Description Manager: Sales International Operations Job Code: ITC/M-SIO/20251108/19148 Location: Mumbai Designation: Manager Sales (International Operations) Experience Required: 2-6 Years Qualification: MBA Vacancy: 1 Salary Range: 12,00,000-17,00,000 per annum Position Type: Full-time Role Overview The Manager Sales International Operations will be responsible for driving sales growth, expanding market presence, and strengthening dealer networks across international markets. The role includes developing and executing sales strategies, analyzing market trends, optimizing credit and logistics processes, and ensuring superior customer experience. The manager will work cross-functionally with internal teams and external partners to achieve annual revenue and profitability targets. Key Responsibilities 1. Sales Strategy & Market Development Identify, develop, and implement sales strategies to achieve volume targets and expand market share. Conduct market research and forecast industry trends to support strategic business planning. Lead product launch strategies and market entry initiatives across international regions. 2. Revenue & Profitability Management Drive profitable and sustainable business growth by optimizing credit management, reducing logistics costs, and improving supply chain efficiency. Monitor business performance across geographies and support teams in meeting year-on-year bottom-line goals. Identify new business opportunities and revenue-generation avenues. 3. Dealer & Channel Management Develop and manage dealer networks, ensuring healthy dealer performance and incremental business growth. Ensure dealer profitability, compliance, and quality of operations. Build strong relationships with dealers, distributors, and strategic partners. 4. Customer Experience & Relationship Building Develop customer-centric strategies to enhance satisfaction and retention. Ensure adherence to customer experience metrics and improvement benchmarks. Implement best practices to elevate brand perception in international markets. 5. Team Collaboration & Performance Review Coordinate with cross-functional teams including marketing, logistics, finance, and product teams. Evaluate team performance and mentor team members to achieve sales targets. Drive strategic interventions to address performance gaps and support operational excellence. Key Skills Required Sales Strategy & Planning International Market Exposure Credit & Logistics Management Dealer & Channel Management Customer Experience Enhancement Marketing & Product Launch Execution Strong Communication & Negotiation Skills Analytical & Problem-Solving Ability Compensation CTC Range: 12,00,000 17,00,000 per annum

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com

PRIORITY HIRING | Team Leader Outbound Sales @ BPO - Nagpur - tlosBPOrahul25 Designation: Team Leader Experience: 4 years + (Min 1+ years of experience as a TL ) Salary: 25K- 45K per month Joining Date: Immediate joining preferred  Interested / know someone relevant for the role - call RAHUL @ 8530140739  Roles & Responsibilities Responsible for maintaining discipline and absenteeism of the team on the floor. Responsible for staff retention within the team. Coordination between Managers and Team Members. Ensure prompt and accurate service and achievement of targets. Responsible for Team Building & Implementation of Processes Team handling and Mentoring. Performance feedback session to be provided to agents. Analyze various reports including process dashboards & team performance reports. Should have working knowledge of AHT and WFM. Primary focus on achieving SLA. Should have experience in managing a sales or presales campaign in a call center. Should have excel knowledge, be able to work with reports, and understand the call center metrics like l2c, l2a, conversion percentages. Motivating associates through effective management, career development & implementation of reporting mechanisms. Timely Submission of Operations Review Preparing roster and manage shrinkage Conduct audits & share feedback with team members Monitor team performance and report on metrics Good analytical skills, expertise in MS Excel  NOTE: Headstart does not charge candidates for job placement. This is a FREE SERVICE for jobseekers.  Limited Vacancies. Apply NOW!  CALL RAHUL @ 8530140739  Regards, HEADSTART MANPOWER CONSULTANTS Redefining Human Resources for the Changing World !!! #Perfect #Professional #Preferred #Since1999

 Job Title:  Sales Manager Premium Banking - (MNC Bank) Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. His experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue  What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above   Your key responsibilities Acquisition - Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition -Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure his share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.  Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill  Have and understood the market update and knowledge. Having awareness and information about the competition   How well support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs  About us and our teams Please visit our company website for further information:  

Responsibilities Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner.Provide exceptional customer service by understanding customer needs and offering appropriate solutions.Document customer interactions and maintain accurate records in the CRM system.Collaborate with team members to improve customer service processes and enhance customer satisfaction.Identify trends in customer inquiries and provide feedback to management for continuous improvement.Train and mentor junior customer service representatives as needed. Skills and Qualifications1-6 years of experience in customer service or related field.Excellent communication skills in English (verbal and written).Strong problem-solving skills and the ability to think critically under pressure.Proficiency in using customer service software and CRM systems.Ability to work independently as well as part of a team.Strong organizational skills and attention to detail.Empathy and patience when dealing with customer concerns.

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com  

SECTION I: BASIC INFORMATIONJob TitleRegional Savings Account ManagerJob Code-GradeAVPManagement BandMiddle ManagementDepartmentRetail BankingLocation-Reporting to-No. of Direct Reports- SECTION II: ROLE SUMMARYThe role holder is responsible for developing and executing a robust savings account led Household business strategy for the designated region through in-depth engagement with branch/cluster/regional/zonal level leaders. The position requires deep engagement to drive sustainable household banking and strengthen the SA performance across channels in the region. The incumbent will be a key catalyst for building a strong liability book by championing cross selling of SA, RD/FD, and Third-Party Products (Investment, YSL, MF), lending & credit cards hence increasing product penetration. S/he should be able to provide the necessary product support as required by the field team to deliver on defined objective of building a sustainable savings account book thereby being a catalyst towards building liability book for his assigned geography. The incumbent will have to continuously monitor and optimize business quality, productivity, and compliance. S/he should possess strong SA product knowledge and should have relevant field experience of driving the overall business through active engagement with the branches and regional leadership. SECTION III: KEY RESPONSIBILITIES/ACCOUNTABILITIESStrategic/ Managerial Responsibilities Should have the ability to effectively engage with cluster/regional/zonal management and articulate/present the progress on defined business objectives. Should work smartly to manage his relationships with multiple layers across branches/clusters and other product support groups. Effectively use positive influencers and counter negative influencers to drive and meet business objectives. Lead training initiatives to upskill teams on product knowledge and sales pitches for SA and investments. Core Responsibilities Accountable for building the overall SA book, NRV growth for the region. Drive the SA acquisition, CIB book growth strategically by providing necessary support/ analytics to the region Enhance customer experience by cross-selling RD/FD, Investment, Mutual Funds, hence building a sustainable SA Book growth. Drive digital activation, account aggregator penetration, consistent usage of digital channels, tax payments Build strong partnerships with RWAs, key societies, clubs/ associations to promote family-based banking solutions and leverage cross-sell opportunities for household business. Track teams productivity across parameters and monitor daily book movement along with the sourcing quality of the region. Provides expertise to field teams on overall business that includes Acquisition, Retention and Enhancements in SA AMB. Maintain the quality of SA business in line with the stated organization and regulatory objectives. Actively engage with branch leadership and drive the centrally strategized agenda for the assigned geography effectively. Develop an understanding of problems faced by customers and employ existing or new methods to find solutions timely. Analyze regional trend and market offerings to help in fine-tuning customer offerings. Help build product features to suit market requirements. Drive digital banking adoption for SA and investments customers. People Management or Self-Management Responsibilities Handling internal and external stakeholders and demonstrate good Interpersonal skills to facilitate stakeholder support on all processes/system alignment. Individual with a go-getter attitude, should be able to work independently by collaborating with multiple business groups in driving bank's SA and investment business strategy. Risk and Internal Control Responsibilities Foster high standards in customer onboarding, documentation compliance, and service quality. Work towards mitigating risks arising out of Mule/ AML, strengthen compliance culture towards Household business Implement the risk policies and processes and ensure that existing business meets the stipulated regulatory guidelines. Highlights any untoward customer issues and helps correct the process wherever required. Should continuously monitor the sourcing quality and bring forth any anomalies across any markets under his assigned geography. SECTION IV: ELIGIBILITY CRITERIAMinimum Qualifications Post-Graduate or MBA from a recognized university MBA From premium business schools will be preferred Years of Experience 8-12 years of experience with retail branch banking / SA and investment product teams SECTION V: COMPETENCIES & KEY PERFORMANCE INDICATORSCustomer Focus Listens to and demonstrates an understanding of customers stated needs. Delivers customer value through timely and quality execution. Professional Entrepreneurship Takes proactive and constructive action at work with little or no direction from others. Displays responsibility for problems, initiatives and tasks that lie within the domain of own role Drive for Results Seeks to understand the rationale for key decisions and understands implications for own role/ actions. Displays a sense of urgency to deliver outcomes as per stated timelines. Reacts to challenges by displaying an optimistic demeanor Influence and Impact Uses simple persuasion techniques to achieve the desired result / action / commitment from others. Responds to stated requirements of internal/ external stakeholders by keeping a solution-oriented mindset Focus on Quality Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work. Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement Leadership Abilities Displays awareness and understanding of the external environment relevant to own area of work and can assess their impact on the business in which he operates. Translates the Banks vision to own sphere of work and defines plan for achievement of the growth and scale objectives. Actively seeks, identifies, and promotes opportunities to try out new idea. Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability, and rewarding high performance. Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources, and authority. Coaches and mentors employees to develop required skills, provides dev Enables Change Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches. Cascades the vision for change, and leads required transformation in structure, processes, and capability to ensure a smooth transition. Encourages team members to respond positively to changes, encouraging discussion, responding with empathy to their anxiety.   Interested candidates can share their cv on karishma.sansi.ext@yes.bank.in

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com  

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends) Patience, adaptability, and a customer-first attitude Employment Type Full-time, permanent On-site only (no remote work) Benefits Health insurance Provident fund Incentives for performance Transportation FRESHERS ARE WELCOME PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com  

Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery  Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends)  FRESHERS ARE WELCOME  PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com

 Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery  Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in English (neutral accent preferred) Basic computer proficiency and typing skills Willingness to work in rotational shifts (including nights/weekends)  FRESHERS ARE WELCOME  PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com

As a candidate for this position, your role will involve working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. You will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, you will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: - Profit Center Management - ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. - Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. - Renewals: Maintain high client retention rates by proactively managing contract renewals. - Community Building & Event Management - Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines. - Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention. - Client Satisfaction & Service Delivery - CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. - Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. - Vendor Management - Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery. - Facilities Management - Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis. - Repair & Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions. - Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously. - ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. - Participation in Company Initiatives - Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.,

Role Overview: As a Client Services & Business Development professional at the New Delhi office, your responsibilities will include managing client accounts, ensuring customer satisfaction, delivering exceptional customer service, and handling the financial aspects of projects. Your role is crucial in fostering and maintaining client relationships. Key Responsibilities: - Achieve all revenue targets agreed upon with management - Enhance and maintain relationships with assigned clients, aiming for a 50% annual business growth per client - Thoroughly map all allocated client relationships and ensure personal acquaintance with all relevant individuals - Lead internal brainstorming sessions to comprehend client briefs effectively - Create compelling proposals based on briefs to drive business conversion, collaborating with internal teams for assistance - Proactively propose and execute a minimum of 1 project per quarter for any client with billing exceeding 25 lacs - Establish a comprehensive SOP/Checklist for smooth project handover to operations with minimal post-handover involvement - Mentor, guide, and empower team members to enhance client retention, acquisition, and presentation skills - Train, motivate, and retain key team members to develop into exceptional managers Qualifications Required: - Possess a minimum of 5-8 years of experience in corporate events Please note that for this position, please contact HR Apoorva Arya. Interested candidates can submit their profiles via email at hrmumbai@vibgyor.in or reach out to the HR department at 8454827397.,

In this role, you will be preparing the organization for the future and operationalizing strategic plans for implementation. You will directly influence divisional strategy, shape NVS P&O strategy, and champion the P&O agenda. **Key responsibilities:** - Work closely with the P&O Head India and the innovative medicines international (commercial) business leadership team in the development and implementation of the Business plan, highlighting potential P&O-related business opportunities or weaknesses. - Translate the business roadmap into P&O strategic and operational plans for their Business, monitor compliance, and initiate corrective measures in case of deviations. - Be an active key member of the functional leadership team (appropriate to client level) and proactively establish positive relationships with the client group as well as the P&O community to understand their needs, requirements, and challenges. - Partner with the larger P&O organization to expand footprint in India, talent development, and capability building. - Ensure that the implementation of a cohesive P&O strategy with Business Partners is in line with the overall business strategy. - Drive Talent Strategy for hiring the right talent, promoting Rewards and Recognition programs, and ensuring the right C&B Strategy. - Coach senior line managers in driving the talent agenda across businesses and create a second level of leaders through career planning and cross-training assignments. **Qualifications Required:** - 12 to 15 years of experience, with at least 3+ years leading mid-size businesses. - Generalist exposure across the full array of P&O elements including organizational design, talent acquisition, retention strategies, succession planning, performance management systems, employee relations and labor relations, compensation and benefits, and other reward mechanisms. - A mix of experience across multinational/global corporations with a complex matrix environment. - Graduate degree in business or management; MBA or equivalent with Human Resources Specialization. **Additional Details:** Novartis aims to reimagine medicine to improve and extend people's lives and become the most valued and trusted medicines company in the world. Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities they serve. You can find everything you need to know about benefits and rewards in the Novartis Life Handbook [here](https://www.novartis.com/careers/benefits-rewards). Novartis encourages individuals with disabilities to apply and provides reasonable accommodations as needed. If you require accommodation, please send an e-mail to [email protected],

As the City Operations Manager at Cult - Curefit Healthcare Pvt Ltd, your role will involve overseeing the daily operations and sales activities of multiple gym locations within the city. Your blend of operational expertise and sales acumen will drive performance, enhance customer satisfaction, and achieve financial targets. You will need to possess strong leadership skills, a strategic mindset, and a passion for fitness and wellness. **Roles & Responsibilities:** - **Operational Management:** - Oversee the day-to-day operations of multiple gym locations, ensuring efficiency and effectiveness. - Implement and enforce operational policies and procedures for consistency across all sites. - Manage facility maintenance and ensure compliance with health and safety regulations. - Monitor and report on key performance indicators (KPIs) related to operations and customer satisfaction. - **Sales and Revenue Growth:** - Develop and execute sales strategies to achieve revenue targets for each location. - Collaborate with the BTL team to create and implement promotional campaigns and initiatives. - Analyze sales data to identify trends, opportunities, and areas for improvement. - Train and mentor sales teams to enhance their performance and customer engagement skills. - **Team Leadership:** - Recruit, train, and manage staff, including operations and sales personnel, ensuring high performance and motivation. - Conduct regular performance reviews and provide feedback to support staff professional growth. - Foster a positive and collaborative work environment aligned with the company's values and culture. - **Customer Experience:** - Ensure a high standard of customer service across all gym locations, addressing issues promptly. - Implement customer feedback mechanisms for continuous improvement. - Develop and maintain strong relationships with members to encourage retention and referrals. - **Financial Management:** - Prepare and manage budgets for each location, monitoring expenses and revenues to meet financial targets. - Analyze financial reports and develop strategies for profitability and operational efficiency. - **Strategic Planning:** - Collaborate with senior management to develop and execute strategic plans for city-wide growth. - Identify market trends and opportunities for business development and competitive positioning. **Qualifications:** - Bachelor's degree in Business Administration, Management, or related field. An MBA or relevant advanced degree is a plus. - Minimum 5 years of experience in operations management, preferably in retail or fitness industry. - Proven track record of achieving sales targets and managing multiple locations. - Strong leadership and team management skills. - Excellent communication, interpersonal, and problem-solving skills. - Proficiency in business software and systems for operations and sales management.,

As a Jr. Quality Engineer at Triaa, you will be part of a community dedicated to supporting and empowering individuals at every stage of their careers. We not only focus on building things but also provide opportunities, encourage development, and acknowledge accomplishments. Your key responsibilities will include: - Conducting quality assurance activities to ensure deliverables meet the required standards. - Collaborating with cross-functional teams to identify quality issues and recommend solutions. - Developing and implementing quality improvement initiatives to enhance overall product quality. To excel in this role, you should possess the following qualifications: - 3 to 5 years of experience in quality engineering. - Strong understanding of quality assurance processes and methodologies. - Proficiency in conducting quality audits and creating detailed reports. Join us at Triaa, where recognition is valued, team-building activities promote unity, and every member is respected, supported, and encouraged to succeed. With our impressive employee retention record and dedication to upskilling, opportunities for growth and success have no boundaries.,

As a Cluster Head IT (GM) - API and Formulation verticals for Aurangabad location, your role is crucial in leading and executing IT strategies to support innovation, regulatory compliance, operational efficiency, and data security across all business functions. Key responsibilities include: - Developing and executing IT strategy aligned with business and regulatory goals - Leading digital transformation initiatives across departments such as R&D, manufacturing, QA, and regulatory affairs - Assisting manufacturing units in adopting Industry 4.0 solutions like automation and AI - Strategizing and implementing technology to drive company growth - Generating Effective MIS with minimum effort and duplication - Overseeing IT infrastructure including network, servers, and storage - Ensuring system availability, scalability, and performance across locations - Managing disaster recovery and business continuity plans - Ensuring IT systems comply with FDA, EMA, MHRA, and 21 CFR Part 11 regulations - Overseeing CSV processes and documentation - Implementing cybersecurity protocols to protect sensitive data - Ensuring data integrity, privacy, and secure handling of patient/clinical trial information - Overseeing backup, archiving, and retention policies in line with regulatory requirements - Overseeing deployment and support for ERP systems, LIMS, and QMS Operation Systems - Ensuring seamless integration between systems - Leading and developing the IT team - Managing external vendors, consultants, and SLAs - Planning budget and optimizing costs for IT resources Preferred candidate profile: - Expertise required in SAP S4Hana, Lab solution applications, and IT Infrastructure & Security - 18+ years of experience in Pharma (API / Formulation) Industry - Team Management experience of 20+ team members across all locations No additional details about the company were provided in the job description. Interested candidates can share their profiles at poonamm@harmanfinochem.com.,

As an experienced professional with 8-12 years of experience, your role at eClerx will be as part of the Voice support process team, focusing on troubleshooting related processes. You will serve customers by planning and implementing strategies, improving systems and processes, and managing the team. Your understanding of the repair process in the Telecom and Cable industry will be crucial, as you will need to analyze information, evaluate results, and choose the best solutions to solve problems effectively. Key Responsibilities: - Prepare performance reports by collecting, analyzing, and summarizing data and trends - Ensure Critical Performance Metrics are consistently met - Lead client/vendor reviews/calibrations and revert to client/vendor queries on routine issues - Provide innovative ideas to optimize internal metrics and ensure critical matrices are met timely - Manage multiple teams and perform audits and quality checks on Team Leads & Floor Supports - Provide feedback to the Team Leads & Floor Supports periodically on their performance - Ensure cross-skilling and periodic process re-verification to ensure resource pool - Identify training needs for teams and perform Bottom Quartile Management - Ensure directives from senior leadership are percolated and acted upon - Hold periodic meetings, discuss task delegation, and review issues - Conduct team huddles and meetings to discuss operational updates - Build team spirit through group sessions, activities, and projects - Focus on retention of staff through career mapping and guiding team members - Advocate for and follow organizational policies and procedures - Adhere to information security requirements - Ensure all client deliverables are met within timelines - Enhance productivity/quality and ensure processes meet all metrics - Remediate any major incidents and manage client MBR/QBR deck, client calls, and reviews Qualifications Required: - Graduation in any specialization - Telecom experience preferred - Flexible to work in night shifts and rotational week offs - Local candidates preferred If interested, you can share your resume at rupali.devlekar.C@eclerx.com.,

As our HR Director in India, based in either Mumbai or Bengaluru, you will play a crucial role in driving transformative outcomes for our people agenda. Your responsibilities will involve leading and directing both strategic and operational human resources for the India region, aligning change programs to the overall business strategy. Your role will require a combination of focus, flexibility, cultural awareness, and sensitivity to act as a trusted advisor to the Regional Managing Director and Leadership team, in alignment with the Global People Strategy. **Key Responsibilities:** - Talent attraction and Selection - Retention and Employee Engagement - Employee Relations and Performance Management - Employee Development and Succession Planning - People Measures and Reporting - Communication and Change Management - Finance and budget management - Organization Design **Qualifications Required:** - Relevant degree at Bachelors or higher level - At least 12-15 years of experience within an HR role and 5 years experience as a senior HR Business Partner or equivalent - Proven experience in applying regional employment-related legislation - Experience of advising and coaching senior leadership teams in the Middle East and India - Ability to impact and influence multiple stakeholders - Collaborative, professional approach, tolerance for ambiguity, and resilience As the HR Director, you will be responsible for providing guidance and direction in HR matters to assist business leaders in driving a high-performance culture and will be an active member of the Regional Leadership teams in India. You will be instrumental in developing relationships with key stakeholders to ensure alignment of people strategies with business strategies, managing India partner and employee benefits, owning HR data, and leading the HR team in policy development and implementation. You will ensure diversity and inclusion initiatives are embedded in all HR practices, provide timely advice on ER issues, and work towards fostering an inclusive and equitable workplace for all employees. Your role will also involve utilizing Global HR frameworks for talent management, learning & development, and succession planning. In addition to a competitive salary and benefits package, you will have the opportunity to join our RSU scheme, engage in continuous learning and development programmes, and benefit from our commitment to employee wellbeing and empowerment. Join us at Buro Happold to discover your true capabilities and make a difference in the world.,