membership-management-jobs-in-kannur, Kannur

13 Membership Management Jobs nearby Kannur

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posted 2 months ago

Customer Relation Associate

MALABAR GOLD LIMITED
experience0 to 2 Yrs
Salary1.5 - 2.0 LPA
location
Kozhikode, Kochi+1

Kochi, Thiruvanananthapuram

skills
  • interpersonal skills
  • communication
  • team
  • excellent
  • problem-solving
  • work
  • ability
Job Description
Key Responsibilities : Greet and assist guests courteously at the counter or sales area. Explain various ticket types, packages, memberships, and offers. Handle billing and cash transactions accurately. Promote Playaza events, loyalty programs, and merchandise. Maintain a clean and organized sales counter area. Support customer queries and resolve minor complaints promptly. Coordinate with the operations and customer relations teams to ensure smooth guest experience. Meet daily and monthly sales targets set by management. Prepare basic sales and collection reports. Follow all company policies, safety, and service standards. Skills & Qualifications: Excellent communication and interpersonal skills. Friendly, energetic, and customer-oriented personality. Basic computer knowledge. Minimum qualification: Plus Two / Graduate (preferred).  
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posted 2 months ago

Management Trainee

ZOONDIA Software pvt ltd
experience0 to 4 Yrs
location
Kozhikode, Kerala
skills
  • Business Development
  • Stakeholder Engagement
  • Interpersonal Skills
  • Communication Skills
  • Operational Coordination
  • Organizational Skills
Job Description
Job Description: As a Management Trainee at our company, your role will involve supporting our IT/ITeS community initiatives with a proactive and energetic approach. This position is an excellent opportunity for recent graduates or early professionals who have a keen interest in business development, stakeholder engagement, and operational coordination within the tech industry. Key Responsibilities: - Building and engaging with the IT/ITeS community to foster a strong network - Driving membership growth and ensuring that member needs are effectively addressed - Planning and executing various events, workshops, and forums for community members - Identifying potential business opportunities and establishing partnerships to enhance community engagement - Providing operational and communication support to ensure smooth functioning of initiatives Qualification Required: - Possess strong interpersonal skills to effectively interact with diverse stakeholders - Comfortable engaging with various stakeholders to build and maintain relationships - Excellent communication and organizational skills to manage community initiatives efficiently Please note that this is a full-time position with a work schedule from Monday to Friday and the work location is in person.,
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posted 2 months ago

AVP Sales

AIMER Business School
experience5 to 9 Yrs
location
Kozhikode, Kerala
skills
  • Sales Strategy
  • Leadership
  • Business Development
  • Market Intelligence
  • Strategic Insights
  • Sales Forecasting
  • Performance Management
  • Team Management
  • Team Development
  • Communication
  • Negotiation
  • Interpersonal Skills
  • Digital Enablement
  • CRM Optimization
  • DataDriven Decision Making
Job Description
Role Overview: As the Associate Vice President - Sales at AIMER Business School, you will have the responsibility of overseeing and driving the sales of the institution. Your crucial role will involve shaping the growth trajectory, enhancing brand awareness, improving customer engagement, and boosting sales across all educational programs. The ideal candidate will have a successful track record in leading sales, formulating effective strategies, and achieving substantial revenue growth in the EdTech or educational sector. Key Responsibilities: - Develop and implement a comprehensive sales strategy to achieve growth, enhance customer acquisition, and meet revenue targets for all educational programs. - Lead, manage, and mentor the sales team to cultivate a high-performance culture with clear objectives, key results, and performance metrics. - Establish and manage relationships with high-value clients, institutional partners, and other key stakeholders. - Collaborate with cross-functional teams to identify new business opportunities, drive strategic partnerships, and explore innovative revenue streams. - Monitor the sales pipeline to ensure conversion, retention, and a seamless customer journey. - Continuously improve sales and marketing processes to enhance efficiency and results. - Improve brand loyalty and customer retention through personalized experiences and customer success initiatives. - Analyze market trends, competitor activities, and customer behavior to shape sales strategies and maintain a competitive edge. - Utilize insights to refine positioning, product offerings, and target market approaches. - Drive accurate sales forecasting and budgeting in alignment with overall business goals. - Establish and monitor KPIs to evaluate team performance, pipeline health, and revenue projections. - Lead the adoption of digital tools and CRM platforms to boost productivity, lead tracking, and customer engagement. - Utilize analytics tools to measure the effectiveness of sales and marketing efforts, optimizing strategies and ensuring alignment with key business goals. - Provide regular reporting to the executive team on sales performance, marketing ROI, and overall impact. - Lead, inspire, and develop a talented sales and marketing team, providing mentorship and supporting professional growth. - Foster a culture of collaboration and accountability to ensure alignment with organizational goals and objectives. Qualifications & Skills: - Education: Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred). - Experience: 5+ years of experience in senior sales leadership roles, preferably within the EdTech, education, or technology sectors. - Proven success in developing and executing integrated sales strategies. - Strong leadership abilities with experience managing cross-functional teams. - Strong understanding of sales processes, CRM software, and data analytics. - Exceptional communication, negotiation, and interpersonal skills. - Strategic thinker with a focus on driving measurable outcomes. Preferred Skills: - Experience in the EdTech space or other high-growth education-related industries. - Deep understanding of customer segmentation, lead generation, and customer retention techniques. - Experience with scaling sales and marketing efforts internationally. Company Overview: At AIMER Business School, we are dedicated to revolutionizing the education sector by leveraging innovation and technology to provide personalized, accessible, and impactful learning experiences to students globally. Join our dynamic team and be a part of shaping the future of education. Benefits & Perks: - Competitive Salary & Performance Bonuses - Work-Life Balance with a flexible 5-day workweek system - Generous Paid Time Off (PTO) for vacation, sick leave, casual leave, annual leave, and holidays - Regular performance appraisals with opportunities for salary increments - Access to training & development programs for professional growth - Work in a collaborative and inclusive culture committed to making a difference in education - Wellness Programs including mental health resources, fitness memberships, and wellness initiatives Work Location: Kozhikode, Kerala Job Type: Full-time Schedule: Day shift,
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posted 2 months ago

Legal Manager

Irish Expert
experience7 to 11 Yrs
location
Thrissur, Kerala
skills
  • Corporate Law
  • Contract Negotiations
  • Regulatory Compliance
  • Risk Management
  • Corporate Governance
  • Contract Management
  • Legal Disputes Resolution
  • Legal Training
  • Legal Due Diligence
Job Description
As a Legal Manager, you play a vital role in providing legal guidance and support to the organization. Your strong background in corporate law, excellent communication skills, and ability to navigate complex legal issues in a dynamic business environment are essential for success in this role. **Key Responsibilities:** - Provide legal advice and guidance to internal teams on contract negotiations, corporate governance, regulatory compliance, and risk management. - Interpret laws, rulings, and regulations to ensure organizational compliance. - Review, draft, and negotiate contracts and legal documents to protect the organization's interests. - Support corporate governance by preparing board resolutions and maintaining records. - Stay updated on changes in laws and regulations relevant to the consulting industry. - Develop and implement policies and procedures for legal compliance. - Manage and resolve legal disputes, engaging external counsel when necessary. - Participate in negotiations and settlements to protect the organization's interests. - Conduct legal training sessions for internal teams to increase awareness of legal issues. - Provide guidance on legal implications of business decisions. - Implement a contract management system for timely renewals and compliance. - Collaborate with various departments to address legal issues related to their functions. - Work closely with external legal counsel as needed. - Identify legal risks and propose mitigation strategies. - Conduct legal due diligence for new business initiatives. - Maintain accurate and organized legal records and documentation. **Qualifications Required:** - Degree in law. - 7 years or more of relevant experience. - Juris Doctor (JD) degree and active bar membership. - Strong knowledge of corporate law, contracts, regulatory compliance, and risk management. - Excellent negotiation, communication, and interpersonal skills. - Ability to analyze complex legal issues and provide practical solutions. - Detail-oriented with strong organizational and time management skills. - Proficient in legal research and staying updated on legislative changes. - Experience in managing external legal counsel and legal budgets. *Note: The principal responsibilities listed are illustrative and not exhaustive. Additional responsibilities may be added as per organizational requirements.*,
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posted 2 months ago

Senior Manager - Operations

AIMER Business School
experience5 to 9 Yrs
location
Kozhikode, Kerala
skills
  • Leadership
  • Analytical Skills
  • Communication
  • Stakeholder Management
  • Budgeting
  • Resource Planning
  • Organizational Skills
  • Compliance Frameworks
Job Description
Role Overview: As the Senior Manager - Operations at AIMER Business School, you will be responsible for overseeing and optimizing the day-to-day operational efficiency of the institution. Leading key verticals including administration, infrastructure, facilities, procurement, investments, and vendor governance, you will ensure alignment with AIMER's strategic objectives. Key Responsibilities: - Administration & Facilities Management - Supervise all campus administrative functions such as office management, logistics, security, and housekeeping. - Ensure smooth campus operations through optimal facilities and infrastructure planning. - Maintain health, safety, and compliance standards. - Procurement & Vendor Management - Develop and enforce procurement policies and procedures. - Oversee procurement of services and materials, ensuring cost-effectiveness and quality. - Build and manage vendor relationships and conduct regular performance evaluations. - Investment & Budgetary Oversight - Collaborate with finance for planning and monitoring operational budgets and institutional investments. - Provide inputs for capital expenditure and infrastructure expansion planning. - Ensure optimal resource utilization aligned with institutional growth. - Strategic Operations & Institutional Compliance - Develop SOPs to streamline operations and enhance efficiency. - Monitor regulatory and statutory compliance across operational functions. - Coordinate with academic and administrative departments for operational alignment. Key Qualifications & Skills: - Masters degree in Business Administration / Operations / Facility Management or related field. - 5+ years of progressive experience in operations or administrative leadership, preferably in the education sector. - Proven ability to lead teams, manage cross-functional projects, and deliver under deadlines. Preferred Skills: - Strong leadership, organizational, and analytical skills. - Excellent communication and stakeholder management abilities. - Budgeting and resource planning acumen. - Strategic mindset with hands-on execution ability. - Knowledge of compliance frameworks in educational institutions (preferred). Why Join Us At AIMER Business School, you will have the opportunity to: - Drive Impact: Play a key role in shaping the future of education, creating opportunities for learners worldwide. - Innovative Work Environment: Work with cutting-edge technology and be part of an innovative, growth-oriented team. - Leadership Role: As a key member of the executive team, you will have the autonomy to define and lead the direction of sales strategies. - Collaborative Culture: Join a dynamic, collaborative, and inclusive culture where everyone's voice matters and creativity is encouraged. Benefits & Perks: - Competitive Salary & Performance Bonuses: Highly competitive salary with performance-based bonuses tied to company and individual targets. - Work-Life Balance: Flexible 5-day workweek system to support personal life while achieving professional success. - Generous Paid Time Off (PTO): Vacation, sick leave, casual leave, annual leave, and holidays to ensure time for recharge. - Appraisals & Salary Increments: Regular performance appraisals with opportunities for salary increments based on performance. - Training & Development: Access to internal and external leadership development programs, marketing, and sales training. - Dynamic, Inclusive Culture: Work in a supportive environment with a collaborative and diverse team committed to making a difference in education. - Wellness Programs: Access to mental health resources, fitness memberships, and wellness programs to support well-being. Job Type: Full-time Benefits: - Cell phone reimbursement - Paid time off - Provident Fund Schedule: - Day shift Work Location: In person,
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posted 2 months ago
experience5 to 9 Yrs
location
Kochi, Kerala
skills
  • project management
  • analysis
  • communication
  • skillsbased organizations
  • LD function service delivery
  • problemsolving
  • influencing
  • Global Technology
  • HR systems
Job Description
As a Global Skills & Careers Senior Analyst at EY, you will work under the guidance of the Global Skills & Careers Lead to continuously improve and maintain an enterprise-wide skills taxonomy and job/role architecture. Your responsibilities will include: - Providing support to maintain the Global skills taxonomy at EY, ensuring accuracy and alignment with the organization's skills - Assisting Skills & Career Consultants in managing an annual cycle to review the skills taxonomy and role/job architecture, tracking all changes and ensuring governance decisions are recorded - Managing downstream impacts of changes to job/role architecture, such as communicating updates to impacted employees and updating technology platforms - Monitoring role alignment across EY and working to ensure all employees are aligned to a role, embedding role alignment into existing Talent processes where possible - Analyzing and enhancing the career experience for employees, providing visibility and control over their development - Supporting Super Regions in implementing Career Paths/Pathways and providing guidance to help Regions adopt them effectively - Acting as a leading voice and expert on skills and careers within the Talent function and with the business - Contributing to proposals for change to enhance Global skills and career solutions, ensuring appropriate consultation and business case preparation - Collaborating with Super Region Talent teams to ensure effective implementation of Global skills and career solutions In this role, you will be a member of the Global L&D team, driving continuous improvement of skills taxonomy and role/job architecture and fostering effective relationships with other Talent Function Leaders. Knowledge and Skills Requirements: - Understanding of skills-based organizations and their impact on workforce performance - Knowledge of EY Talent operations, operating model, and organization structure - Strong analysis, problem-solving, and project management skills - Proactive, agile mindset with strong influencing and communication skills - Ability to use Global Technology and relevant HR systems effectively Other Requirements: - Due to the global nature of the role, travel and flexibility in working hours may be required Job Requirements: Education: - Educated to degree level in a related discipline Experience: - Demonstrable experience in maintaining positive relationships and conducting impact assessments - Experience in recording and tracking decisions, working in teams to deliver quality outputs, and managing projects in fast-paced environments Certification Requirements: - Higher professional or masters qualification in a related discipline preferred - Active membership to related professional bodies or industry groups preferred At EY, we are dedicated to building a better working world by creating new value for clients, people, society, and the planet, while fostering trust in capital markets. Our teams work across various services globally, leveraging data, AI, and advanced technology to address the most pressing issues of today and tomorrow.,
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posted 1 week ago

Sr. Business Development Associate

FX Wellness & Sports Tech LLP
experience1 to 5 Yrs
location
Kochi, Kerala
skills
  • Sales
  • Lead Generation
  • Membership Sales
  • Relationship Building
  • Customer Service
  • Interpersonal Skills
  • Communication Skills
  • Client Consultation
  • Facility Tours
  • Marketing Collaboration
  • Market Trends Awareness
  • Passion for Fitness
  • Resultsdriven
  • Selfmotivated
  • Knowledge of Fitness Equipment
Job Description
Role Overview: As a Senior Business Development Associate for the fitness center, you will play a crucial role in driving membership sales and promoting a healthy lifestyle. Your primary responsibilities will include engaging with potential clients, understanding their fitness goals, and effectively communicating the value of the fitness programs offered. By conducting consultations, giving tours of the facility, and maintaining a positive atmosphere, you will contribute to the overall success of the fitness center. Key Responsibilities: - Lead Generation: Actively seek and generate leads using various channels such as referrals, partnerships, and events. - Client Consultation: Conduct thorough consultations to understand the fitness goals, preferences, and challenges of potential clients. - Membership Sales: Effectively communicate the features and benefits of the fitness programs to close sales by offering tailored membership options. - Facility Tours: Showcase the amenities and programs of the fitness center by conducting tours for potential clients. - Relationship Building: Build and nurture positive relationships with clients to support their fitness journey. - Sales Targets: Meet and exceed monthly sales targets and key performance indicators (KPIs) set by the organization. - Marketing Collaboration: Work closely with the marketing team to implement sales strategies and participate in promotional events. - Customer Service: Provide exceptional customer service by addressing inquiries, concerns, and feedback from clients. - Market Trends Awareness: Stay updated on fitness industry trends, competitor offerings, and market demands to adapt sales strategies accordingly. Qualifications: - Proven experience in sales, preferably within the fitness or wellness industry. - Strong interpersonal and communication skills. - Passion for fitness and a healthy lifestyle. - Results-driven and self-motivated individual. - Ability to thrive in a dynamic, fast-paced environment. - Basic knowledge of fitness equipment and programs. Please note that the job type for this position is Full-time, Permanent, and Fresher candidates are welcome to apply. The work location for this role is in person.,
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posted 3 weeks ago
experience2 to 6 Yrs
location
Kochi, All India
skills
  • Landscape Planning
  • Landscape Design
  • Landscaping
  • Landscape Architecture
  • Planting Plans
  • Project Management
  • Coordination
  • Communication
  • Interpersonal Skills
Job Description
As a Landscape Architect located in Kochi, your role will involve planning and designing outdoor spaces. Your day-to-day tasks will include landscape planning, creating planting plans, developing landscape design concepts, overseeing landscaping projects, and ensuring projects adhere to landscaping standards. Collaboration with other team members, clients, and stakeholders will be a key aspect of this role. Key Responsibilities: - Landscape planning - Creating planting plans - Developing landscape design concepts - Overseeing landscaping projects - Ensuring projects adhere to landscaping standards Qualifications Required: - Landscape Planning and Landscape Design skills - Proficiency in Landscaping and Landscape Architecture - Experience in creating Planting Plans - Strong project management and coordination skills - Excellent communication and interpersonal skills - Bachelor's degree in Landscape Architecture or related field - Relevant certifications and professional memberships are a plus As a Landscape Architect located in Kochi, your role will involve planning and designing outdoor spaces. Your day-to-day tasks will include landscape planning, creating planting plans, developing landscape design concepts, overseeing landscaping projects, and ensuring projects adhere to landscaping standards. Collaboration with other team members, clients, and stakeholders will be a key aspect of this role. Key Responsibilities: - Landscape planning - Creating planting plans - Developing landscape design concepts - Overseeing landscaping projects - Ensuring projects adhere to landscaping standards Qualifications Required: - Landscape Planning and Landscape Design skills - Proficiency in Landscaping and Landscape Architecture - Experience in creating Planting Plans - Strong project management and coordination skills - Excellent communication and interpersonal skills - Bachelor's degree in Landscape Architecture or related field - Relevant certifications and professional memberships are a plus
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posted 2 months ago
experience1 to 5 Yrs
location
Kerala
skills
  • Customer Relationship
  • Customer Support
  • Retail Management
  • Revenue Targets
  • Profile Completeness
Job Description
As a Relationship Executive at Matrimony.com, your role involves building excellent customer relationships and understanding the needs of inbound, outbound, and walk-in customers to meet their requirements. Your responsibilities include ensuring customer retention and membership renewal through effective customer support services. Additionally, you will be responsible for the upkeep of the retail outlet, ensuring its timely opening and closing, and striving to achieve set revenue targets. It is crucial to maintain profile completeness of registered customers and approach them appropriately to fulfill their needs. Qualification Required: - Degree Candidate Profile: - Graduate - Experience: 1 year (Required) Timing: - 10 am to 7 pm - Rotational Week off (Sundays Working) Additional Details: - Job Type: Full-time - Work Location: In person Benefits: - Health insurance - Provident Fund Join the team at Kerala Matrimony as a Relationship Executive and contribute to creating a positive customer experience while achieving set targets and ensuring customer satisfaction.,
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posted 2 months ago

Community Manager

Innerspace Coworking
experience2 to 6 Yrs
location
Kollam, Kerala
skills
  • Hospitality
  • Marketing
  • Customer Service
  • Communication
  • Content Creation
  • Social Media
  • Multitasking
  • Problemsolving
Job Description
Role Overview: You will be the Senior Community Manager/Centre Manager at Innerspace Coworking's new centre in Kollam. Your main responsibility will be to ensure a great member experience while managing daily operations and achieving sales objectives. This role requires a friendly, analytical, and detail-oriented individual who can take ownership of the mission-driven business. Key Responsibilities: - Manage daily operations and coordinate with internal teams such as marketing, accounts, housekeeping, and tech support - Create a friendly environment to enhance member satisfaction - Conduct tours for prospective members - Achieve sales objectives and assist the senior community manager in the same - Build a quarterly calendar of coworking events - Oversee new member onboarding and member-exit tasks - Plan and launch community initiatives to connect members of different organizations - Resolve issues between members and maintain a positive relationship with key vendors and the landlord - Maximize uptime and availability of key facilities assets - Utilize coworking software applications to manage the space and membership - Make recommendations to management for new features or perks Qualifications Required: - 2-3 years of experience in hospitality, marketing, or customer-facing roles - Must be responsible, honest, and self-driven - Excellent communication, multitasking, and problem-solving skills - Bonus points for skills in content creation or social media If you enjoy connecting with people, organizing experiences, and leading from the front, this role at Innerspace Coworking is perfect for you.,
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posted 2 months ago
experience2 to 6 Yrs
location
Thrissur, Kerala
skills
  • Interpersonal skills
  • Sales
  • Business development
  • Strong communication
  • Knowledge of fashion industry
Job Description
As a Business Development Manager at Roslis Premium Card, your role involves promoting the Roslis Card in the Thrissur district. Your primary responsibilities will include enrolling and managing active cardholders within 60 days, focusing on maintenance and management once the target is reached. You will be required to explain key member benefits such as early access to exclusive drops, priority service, and more. Your aim will be to assist members monthly to ensure their continued satisfaction and renewals. Additionally, you will collaborate closely with your assigned Business Manager to build long-term customer relationships in the local area. Key Responsibilities: - Promote the Roslis Card in the Thrissur district - Enroll and manage active cardholders within 60 days - Explain key member benefits to cardholders - Assist members monthly for satisfaction and renewals - Collaborate with Business Manager for customer relationship building Qualifications Required: - Strong communication and interpersonal skills - Sales or business development experience preferred - Knowledge of the fashion industry is a plus About Roslis Premium Card: Roslis is a premium ladies fashion brand offering a monthly membership known as Roslis Premium Card. This membership provides exclusive access to fashion collections, early product launches, insider pricing, and more, catering to Kerala's modern, fashion-forward women. In terms of compensation, you will receive a fixed monthly salary of 40,000 along with a commission of 60,000 for exceeding the 600-cardholder target. The benefits package includes health insurance, a pension plan, training, and lead tracking tools. The working language preferred is English, and the expected start date for this full-time permanent position is 09/06/2025. The work schedule will be during day shifts and morning shifts, with the work location being in person.,
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posted 1 week ago

Admin & Sales Coordinator

FX Wellness & Sports Tech LLP
experience2 to 6 Yrs
location
Kochi, Kerala
skills
  • Sales Support
  • Data Entry
  • Customer Interaction
  • Scheduling
  • Communication Skills
  • Customer Feedback Retention
  • Administrative Tasks
  • Organizational Skills
  • TimeManagement Skills
Job Description
Role Overview: You will join Combat Fitness Cult as a Sales Admin where you will play a crucial role in supporting the sales team by managing administrative tasks, ensuring smooth sales operations, and providing exceptional customer service. Your excellent communication skills and attention to detail will be key in this role. Key Responsibilities: - Assist the sales team in managing leads, appointments, and customer inquiries to ensure a seamless experience from initial contact to membership enrollment. - Accurately input customer information into the CRM system, track sales progress, and generate sales reports as required. - Handle customer phone calls, emails, and walk-ins in a professional and friendly manner, addressing inquiries related to memberships, services, and promotions. - Manage appointments for consultations and fitness assessments for prospective members. - Collect customer feedback, address concerns, and assist in retaining members by improving the customer experience. - Prepare reports, maintain records, and perform general administrative duties to support the sales department effectively. Qualifications: - Proven experience in an administrative or sales support role, preferably within the fitness or wellness industry. - Strong communication skills, both verbal and written, to interact effectively with customers and team members. - Proficiency in Google Sheets, CRM software, and general office equipment. - Excellent organizational and time-management skills to handle multiple tasks and priorities efficiently. - Detail-oriented with a strong focus on accuracy. - Ability to work in a fast-paced environment and adapt to changing priorities. Additional Details: Combat Fitness Cult offers a Full-time job type with benefits including cell phone and internet reimbursement, paid time off, and a performance bonus compensation package. The work location is in person with a fixed shift schedule.,
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posted 1 week ago

Senior Salesforce Developer

Terveys Technology Solutions Pvt Ltd
experience10 to 14 Yrs
location
Thiruvananthapuram, Kerala
skills
  • SOQL
  • Visualforce
  • Data Loader
  • ETL tools
  • Continuous Integration
  • AWS
  • Bootstrap
  • JIRA
  • Confluence
  • Apex
  • SOSQL
  • Aura Components
  • Lightning Web Components
  • RESTSOAP APIs
  • Dell Boomi Middleware
  • Continuous Deployment
  • CICD pipelines
  • Salesforce Governor Limits
  • Salesforce Order of Execution
  • JavaScript frameworks
  • Salesforce Data Model
  • Salesforce SharingSecurity Model
  • Agile project methodologies
Job Description
As a Senior Salesforce Developer at our company, you will be responsible for leading the design, development, and deployment of innovative solutions on the Salesforce platform. Your passion for building scalable applications, mentoring others, and driving technical excellence in a mission-driven environment will be key to your success. Key Responsibilities: - Design, develop, and deploy custom applications and enhancements on the Salesforce platform using Apex, SOQL, SOSQL, Visualforce, Aura Components, and Lightning Web Components. - Design and develop complex declarative solutions using flow, process builder, workflow rules, and validation rules. - Implement robust batch processing and asynchronous operations (Batch Apex, Queueable Apex, Scheduled Apex, Platform Events, and Change Data Sets). - Translate business requirements into well-architected solutions that best leverage the Salesforce platform in collaboration with the team. - Develop and maintain integrations between Salesforce and other enterprise systems using REST/SOAP APIs and Dell Boomi Middleware. - Perform data imports, exports, and transformations using Data Loader, APIs, or other ETL tools to support migrations and data integrity initiatives. - Implement and manage continuous integration and continuous deployment (CI/CD) pipelines to automate the software delivery process. - Ensure system compliance with data privacy and security regulations, such as GDPR, HIPAA, and PCI, particularly with respect to constituent data. - Create and maintain clear documentation throughout the Software Development Life Cycle (SDLC). - Provide mentorship and technical support to junior developers. - Perform code reviews to ensure quality and resolve technical challenges. - Monitor platform performance and proactively identify and implement improvements to enhance system usability and efficiency. Qualifications Required: - Bachelor's degree in Information Systems or related field. - 10+ years of software development experience in Salesforce development. - 2+ years of experience in Salesforce Experience Cloud. - Experience working with Apex classes and triggers, Visualforce, Lightning Components (Aura & LWC). - Experience working with Data migration using tools like Data Loader or Workbench. - Experience in Salesforce APIs and third-party system integrations. - Strong understanding of Salesforce Governor Limits. - Strong understanding of Salesforce Order of Execution. - Experience with integrating platforms like Boomi is a plus. - Experience with AWS is a plus. - Experience managing Salesforce environments, sandboxes, and release cycles with version control and CI/CD tools. - Strong front-end skills, particularly in JavaScript frameworks and Bootstrap, are desired. - Strong understanding of the Salesforce Data Model and Sharing/Security Model. - Excellent communication skills and the ability to work collaboratively with non-technical users. - Prior experience in a nonprofit or mission-driven organization is highly desirable. - Work as part of a team and individually with minimal supervision. - Willingness to learn new technologies. - Familiarity with nonprofit-focused Salesforce solutions such as Nimble User, Fonteva Membership, or CloudByz is a plus. - Experience with tools like JIRA, Confluence, and Agile project methodologies. - Salesforce Certified Platform Developer I required. Salesforce Certified Platform Developer II strongly preferred.,
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