service-level-manager-jobs-in-kolkata, Kolkata

412 Service Level Manager Jobs in Kolkata

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posted 2 months ago
experience3 to 8 Yrs
Salary2.5 - 6 LPA
location
Kolkata
skills
  • casa
  • acquisition
  • hni
Job Description
Job Title:  Sales Manager Premium Banking (MNC Bank)   Role Description Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account. His experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue  What well offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above   Your key responsibilities Acquisition - Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell / Transition -Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book. Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Implement customer contact programs to ensure his share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.  Your skills and experience In-depth knowledge of Product and Policy Having Good Communication skill Having good negotiation skill  Have and understood the market update and knowledge. Having awareness and information about the competition   How well support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs  About us and our teams Please visit our company website for further information:
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posted 6 days ago
experience3 to 8 Yrs
location
Kolkata, Bangalore+7

Bangalore, Chennai, Noida, Hyderabad, Gurugram, Pune, Mumbai City, Delhi

skills
  • tcf
  • stamping
  • engineering
  • vehicle assembly
  • assembly
  • process
  • design
  • manufacturing
  • manugacturing
  • fixture
Job Description
Job Title: Deputy Manager - Process Engineering (Vehicle Assembly)Location: Open to all citiesExperience Level: 3-10 years Role Overview The Deputy Manager - Process Engineering conducts product feasibility, process flow analysis, and simulations using Delmia for vehicle assembly, providing critical feedback to R&D teams. This role drives assembly process planning, fixture design, virtual builds, and integration of stamping/manufacturing processes while implementing global TCF strategies and ensuring manufacturable designs. Emphasis on digitization, standardization, logistics layouts, and cross-functional project execution supports new product development. Key Responsibilities Perform product feasibility studies, process flow analysis, and Delmia simulations for vehicle assembly; deliver R&D feedback for design improvements. Design assembly fixtures, plan TCF manufacturing processes, and conduct virtual builds/studies for stamping and assembly optimization. Integrate functional areas, prepare manufacturing strategies, and develop logistics layouts for new projects; ensure part manufacturability. Lead process documentation, digitization initiatives, and standardization across project activities. Required Skills Proficiency in vehicle assembly, TCF manufacturing, assembly fixture design, process engineering, stamping, and Delmia simulation. Strong cross-functional collaboration, project planning, and lean manufacturing for automotive production. Qualifications Education: B.E. in Mechanical/Production Engineering. Experience: 3-10 years in automotive process engineering. Interview: Enrichment AI Interview Agentic.
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posted 6 days ago
experience2 to 7 Yrs
location
Kolkata
skills
  • management
  • retail
  • sales
  • channel
  • test
  • drive
  • enquiry generation
Job Description
Job Description: Area Sales Manager Position Overview The Manager Area Sales will be responsible for driving retail sales performance across assigned regions within the automotive business. The role focuses on enquiry generation, test drive performance, booking accuracy, and achieving retail targets. The ideal candidate will ensure sales process adherence, motivate manpower, and leverage digital tools to enhance customer engagement while maintaining strong dealer financial health. Key Responsibilities Retail Sales Management: Drive and achieve monthly and annual retail sales targets across assigned dealerships. Enquiry Generation: Plan, execute, and monitor activations, marketing initiatives, and local campaigns to generate high-quality enquiries. Test Drive Management: Ensure the quality and quantity of test drives to enhance customer experience and increase conversions. Booking & Data Accuracy: Oversee accurate and timely updating of enquiries, bookings, and retail data in CRM and reporting systems. Conversion Improvement: Analyze the sales funnel and implement strategies to improve enquiry-to-booking and booking-to-retail conversion ratios. Sales Process Adherence: Ensure compliance with organizational sales processes, customer handling protocols, and brand standards across dealerships. Team Capability Development: Identify training needs, upskill dealership manpower, and motivate sales staff to improve productivity and performance. Digital Adoption: Drive the usage of digital tools, CRM platforms, and digital retail solutions to enhance customer engagement and operational efficiency. Dealer Financial Management: Monitor dealer working capital, stock aging, inventory levels, and outstanding payments to maintain financial discipline. Market & Competition Analysis: Conduct regular market visits to assess customer behavior, gather insights, and track competitive activities. Reporting & Reviews: Conduct periodic business reviews with dealers and internal teams to evaluate performance and define action plans. Required Skills & Qualifications Strong experience in automotive sales, dealership operations, or channel sales management. In-depth knowledge of retail sales processes, enquiry management, and test-drive operations. Strong analytical skills with the ability to interpret sales data and drive actionable insights. Excellent communication, interpersonal, and team motivation skills. Experience with CRM systems, digital sales platforms, and reporting dashboards. Ability to collaborate with multiple dealerships and manage diverse stakeholder expectations. Bachelors degree required
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posted 1 week ago
experience3 to 8 Yrs
Salary1.5 - 4.5 LPA
location
Kolkata, Bhubaneswar+8

Bhubaneswar, Noida, Ghaziabad, Lucknow, Gurugram, Faridabad, Chandigarh, Delhi, Patna

skills
  • sales
  • life insurance
  • direct channel sales
  • direct marketing
  • relationship manager
  • unit manager
  • sales development manager
  • sales officer
  • relationship officer
  • assistant sales manager
Job Description
Area Manager For Direct  Sales  To generate The Business Through Direct Sales. Comp. Gives you Lead For Direct Channel. Salary Upto-4 .50Lac+Rimb Location- Delhi,Noida,Gurugram,Faridabad,Ghaziabad,Kolkata,Lucknow,Chandigarh,Bhubneshwer,Guwahati Min Exp -2Year In sales     KEY RESPONSIBILITIES  Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign  Sales Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards Candidate Requirements/Qualifications/Experience/Skills: Experience: Minimum 2 years experience of sales  Desired background Candidate should possess the following attributes: * Working with people. * Entrepreneurial and commercial focus. * Drive for results. * Maturity * High Confidence levels, good Communication. * Should have stable past career employment history. * Should be well networked in the local area and have anunderstanding of the local market, and proven track records. * Minimum Graduate in any stream. Call us at : 09711522990/9990622996  APPLY TO: If you find the job profile as per your needs then apply to Mail your resume at: niyukti.m.consultants@gmail.com or: call us at : 09711522990/09990622996 Javed  
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posted 2 weeks ago

Associate Trainee-Sales & Services

Malabar Gold & Diamonds
experience0 to 4 Yrs
location
Kolkata, West Bengal
skills
  • Sales
  • Customer Service
  • Product Knowledge
  • Sales Management
  • Visual Merchandising
  • Event Management
  • Customer Relations
  • Billing Procedures
  • Marketing Techniques
  • BTL Marketing
Job Description
As a Sales and Customer Service Associate at Malabar Gold and Diamonds, your role will involve greeting and welcoming customers in a friendly manner and engaging with them to understand their requirements. You will be responsible for catering to customer needs by showcasing products and influencing their buying decisions. It is essential to learn and understand sales procedures, acquire product knowledge, and be punctual while strictly following the company's code of conduct. Observing and emulating sales representatives" processes will be crucial in meeting set targets. Key Responsibilities: - Assist Sales executives and managers in achieving real and sustained improvement. - Handle sales returns and repair work for customers. - Calculate and prepare estimates for selected products during sales. - Achieve category-wise sales targets and suggest ways to enhance store profit. - Learn billing procedures and stay updated on products and business policies. - Take the initiative to learn about competitors" products and services, market trends, and update product knowledge. In the Stock section, you will assist in counting and tallying stock daily, recording opening and closing stock. It will be your responsibility to transfer stock to the locker daily and ensure careful handling of ornaments. Your role in Work area & Display will involve supporting visual merchandising activities in the store to maintain the quality and freshness of product displays. You will have the opportunity to learn marketing techniques from the sales and marketing staff and support in-store team in event management and product exhibitions to engage the target audience effectively. Functional Responsibilities: - Provide on-the-job training in various sections like packing, purchase, cash, order repair, sub-brands, diamond, silver, scheme, marketing, and customer relations. - Demonstrate high levels of integrity and honesty at all times, fostering a culture of personal and organizational trust. - Understand customer queries and complaints, escalating them to superiors when necessary. Internal processes: - Adhere to standard operating procedures in the store to ensure smooth operations. Join Malabar Gold and Diamonds to grow in your sales and customer service skills while contributing to the success of the company.,
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posted 2 months ago

Service Manager

Dewars Garage
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • Customer Service
  • Leadership
  • Communication
  • Team Management
  • Quality Control
  • Upselling
  • Automotive Service
  • Repair Work
  • Workshop Operations
  • Health
  • Safety Regulations
Job Description
As a Service Manager, you will be responsible for managing the entire workshop operation and ensuring that revenue targets are met while maintaining high levels of customer satisfaction. You will be responsible for leading a team of technicians, service advisors, and support staff to deliver high-quality automotive service and repair work. The successful candidate must have strong technical ability and excellent leadership and communication skills. - Manage the regular operations of the workshop, including scheduling, workflow, and quality control. - Develop and maintain a strong customer service culture, ensuring that customer satisfaction levels are high and that customer complaints are addressed in a timely and effective manner. - Lead and develop a team of service advisors, technicians, and support staff, ensuring that they are motivated, engaged, and well-trained. - Maximize workshop revenue by driving service and repair work, upselling services, and ensuring that technicians are productive and efficient. - Ensure that workshop productivity and efficiency targets are met, and that all work is completed to a high standard and within specified time frames. - Ensure that workshop equipment and tools are maintained and serviced regularly, and that health and safety regulations are adhered to. - Ensure that all work carried out in the workshop is compliant with manufacturer and dealership policies and procedures. - Keep up-to-date with industry developments and trends, and implement best practices to improve workshop performance. Qualifications: - Experience in a similar role in the automotive industry, preferably in a dealership environment. - Strong technical knowledge and ability, with experience in automotive service and repair work. - ITI/ B.Tech/ Diploma in Automobile is required. - Excellent leadership and communication skills, with the ability to manage and motivate a team effectively. - Knowledge of industry regulations, health and safety standards.,
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posted 2 months ago
experience10 to 14 Yrs
location
Kolkata, West Bengal
skills
  • Accreditation
  • Audit
  • Quality system
  • Training
  • Regulations
  • Compliance
  • Quality
  • Certification Services
  • Product Schemes
  • Scheme approval
  • Management system Certification
  • Technical review
  • Certification KPIs
  • FoodNon Food Schemes
  • Scheme requirements
Job Description
As a Lead Auditor for Multiple Management System Certification in Cotecna, your role involves actively ensuring CQR compliance in terms of Quality and Integrity of the certification process. Your mission includes achieving and maintaining accreditation and Scheme approval for all certification Services/Product Schemes. To support the Certification business, you will be responsible for developing a strong back office and a competent/knowledgeable Audit team for the independent and impartial execution of audit activities. Key Responsibilities: - Administer procedures related to Certification Services/Product schemes - Achieve and maintain accreditation and Scheme approval for all certification Services/Product Scheme - Maintain and control documentation of Certification Services in line with accreditation requirements - Select, approve, train, and brief Audit teams (including empanelled auditors) - Grant, extend, maintain, suspend, and withdraw certificates - Ensure Turn Around Time (TAT) for execution of the entire Certification process post-audit activity - Report on the performance of the Quality system to the Cotecna Management for review and improvement - Plan Level 1 (witness audit of auditor) and Level 2 (internal audit of Certification Services) audits for continual improvements - Plan external witness audits as per Scheme/Accreditation requirements - Assess training needs of all employees involved in Certification activities and plan training accordingly - Oversee product development and monitor Certification KPIs - Participate in the Audit process for specific Food/Non-Food Schemes and submit audit reports as per defined TAT - Represent Cotecna for liaison with all Accreditation and nodal bodies such as NABCB, ANAB, QCI, FSSAI, APEDA, etc. - Provide regular updates on Scheme requirements/regulations (local and global) and share them with technical teams Qualifications, Experience, and Technical Skills: - Graduation/Post-graduation in an Engineering degree - Minimum 10 years proven track record in TIC Business - Thorough knowledge of the principle of Management System Certification for Audit & Contract/Technical review - Experience in the implementation and management of certification services/scheme requirements and liaison with accreditation bodies, Scheme owners, and nodal bodies where appropriate In this role, you will play a crucial part in ensuring the quality and integrity of the certification process and maintaining compliance with accreditation standards. Your expertise and experience in TIC Business will be invaluable in achieving and maintaining accreditation and Scheme approval for all certification services.,
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posted 2 weeks ago

Purchasing Manager

HORIBA PVT ENTERPRISES
experience3 to 8 Yrs
Salary2.0 - 12 LPA
WorkContractual
location
Kolkata, Zimbabwe+12

Zimbabwe, Mozambique, Bangalore, Afghanistan, Noida, Chennai, Hyderabad, Gurugram, Pune, Mumbai City, Ghana, Kenya, Delhi

skills
  • risk
  • purchasing
  • business research
  • sales coordination
  • supply
  • purchase accounting
  • sales operations
  • chain
  • management
  • contract
  • financial
  • acumen
  • manager
Job Description
As a Purchasing Manager, your role will involve sourcing equipment, goods, and services, as well as managing vendors. You will be responsible for performing strategic procurement activities across various spend categories, aiming to find better deals and more profitable suppliers. Your expertise in supplier relationship management and negotiation skills will be crucial in ensuring cost-effective and high-quality procurement. Additionally, you will analyze market trends, forecast demand, and mitigate risks to optimize the procurement process. By leveraging your knowledge of supply chain management and your ability to identify opportunities for improvement, you will contribute to the overall success of our organizations purchasing operations.  Responsibilities Develop, lead and execute purchasing strategies Track and report key functional metrics to reduce expenses and improve effectiveness Craft negotiation strategies and close deals with optimal terms Partner with stakeholders to ensure clear requirements documentation Forecast price and market trends to identify changes of balance in buyer-supplier power Perform cost and scenario analysis, and benchmarking Assess, manage and mitigate risks Seek and partner with reliable vendors and suppliers Determine quantity and timing of deliveries Monitor and forecast upcoming levels of demand
posted 3 weeks ago

Inventory Management Manager

AWINMO INDIA MARKETING PRIVATE LIMITED
experience7 to 12 Yrs
Salary9 - 20 LPA
location
Kolkata, Raichur+8

Raichur, Noida, Chennai, Rajkot, Hyderabad, Hospet, Pune, Mangalore, Ahmedabad

skills
  • leadership
  • service
  • analysis
  • vendors
  • data
  • chain
  • tracking
  • communication
  • management
  • customer
  • supply
  • inventory
  • organisational
  • communicating
  • skills
  • interpersonal
  • with
Job Description
Responsibilities: Design and implement an inventory tracking system to optimize inventory control procedures. Examine the levels of supplies and raw material to determine shortages. Document daily deliveries and shipments to update inventory. Prepare detailed reports on inventory operations, stock levels, and adjustments. Evaluate new inventory to ensure its ready for shipment. Perform daily analysis to predict potential inventory problems. Order new supplies to avoid inefficiencies or excessive surplus. Analyze different suppliers to obtain the best cost-effective deals. Recruit and train new employees.
posted 1 week ago

Food and Beverage Manager

AWINMO INDIA MARKETING PRIVATE LIMITED
experience2 to 7 Yrs
Salary1.0 - 9 LPA
location
Kolkata, Chattisgarh+8

Chattisgarh, Kottayam, Hyderabad, Kollam, Jharkhand, Mumbai City, Chandigarh, Goa, Arunachal Pradesh

skills
  • beverage
  • engineering
  • machine design
  • food
  • mechanicals
  • mechanism design
  • machenical
  • machanic
  • manager
Job Description
Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity. Send your CV / Resume to this id : recruitersmanagement22@gmail.com
posted 1 week ago

Project Managers

HAVEN ENGICON PRIVATE LIMITED
experience6 to 11 Yrs
Salary14 - 26 LPA
location
Kolkata, Canada+11

Canada, Bangalore, Guntur, Noida, Chennai, United Kingdom, Hyderabad, United States Of America, Gurugram, Pune, Mumbai City, Delhi

skills
  • critical thinking
  • time management
  • deductive reasoning
  • organization structure
  • maintenance
  • operations manager
  • project management skills
  • operation
  • assistant
  • field operations manager/supervisor
  • manager
  • ogistics manager
  • production manager
Job Description
In Indian oil and gas companies,An operations manager job description includes overseeing day-to-day operations, managing staff, and improving efficiency by optimizing processes, managing budgets, and ensuring compliance with company policies and regulations. Key responsibilities include developing strategies, monitoring performance metrics (KPIs), and collaborating with other departments to achieve business objectives. This role is crucial for ensuring an organization runs smoothly, cost-effectively, and profitably. Key responsibilities    Manage daily operations:    Oversee the organization's daily activities to ensure smooth and efficient functioning. Staff and team management:Supervise, hire, train, and mentor employees; set expectations, provide feedback, and manage staffing levels. Process optimization:Identify inefficiencies and implement strategies to improve operational systems, workflows, and productivity. Budget and financial management:Manage budgets, analyze financial data, control costs, and may negotiate contracts with vendors and suppliers. Performance monitoring:Track key performance indicators (KPIs) to ensure goals are met and prepare reports on operational performance. Quality control:Ensure high-quality standards are maintained in products or services and oversee quality assurance programs. Compliance:Ensure all operations comply with relevant laws, regulations, and safety standards. Strategic planning:Contribute to long-term strategic planning and formulate operational objectives to align with business goals.  operations managers hold various important roles focusing on efficiency, safety, and production. Key job titles within this function include:     Operations Manager: The general role overseeing daily activities, ensuring productivity, quality, and compliance across various departments.    Field Operations Manager/Supervisor: Specifically responsible for coordinating and supervising physical operations at onshore or offshore field sites, focusing on extraction, production, and maintenance.    Production Manager: Manages the extraction and processing of oil and gas from wells or plants, ensuring production targets are met efficiently.    Plant/Refinery Manager: Oversees all operations within a processing plant or refinery, including production lines, maintenance, and safety protocols.    Shift In-charge/Supervisor (Operations & Maintenance): Manages operations and maintenance activities during specific shifts, often in processing or power plants.    Logistics Manager: While a specific type of operations manager, this role is crucial for managing the supply chain, including procurement, transportation, and inventory of equipment and raw materials.    HSE (Health, Safety, and Environment) Manager/Superintendent: Ensures all operations comply with stringent health, safety, and environmental regulations, a critical aspect of the high-risk oil and gas industry.    Integrated Operations Center (IOC) Support Lead/Engineer: Manages teams and systems within operations centers, often utilizing technology and data analytics to optimize field operations and performance.    Assistant Manager - Operation & Maintenance: A mid-level position assisting in the management of O&M activities for specific assets or facilities, such as gas distribution networks or power plants. These roles require a blend of strong leadership, problem-solving, analytical thinking, and a deep understanding of industry-specific regulations and technologies. Career progression often moves from entry-level field roles or operations analyst positions to senior management roles like Director of Operations or Chief Operating Officer (COO). 
posted 3 weeks ago

Social Media Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience14 to 21 Yrs
location
Kolkata, Iran+15

Iran, Ethiopia, Vadodara, Qatar, Muzaffarpur, Chennai, Noida, Goalpara, United Arab Emirates, Gurugram, Malaysia, Mumbai City, Ghana, Delhi, Egypt, Chamarajanagar

skills
  • time
  • management
  • problem
  • scheduling
  • leadership
  • budgeting
  • communication
  • skills
  • project
  • organizational
  • solving
Job Description
We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our companys views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement. Responsibilities Perform research on current benchmark trends and audience preferences Design and implement social media strategy to align with business goals Set specific objectives and report on ROI Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) Monitor SEO and web traffic metrics Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency Communicate with followers, respond to queries in a timely manner and monitor customer reviews Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures and blog layout) Suggest and implement new features to develop brand awareness, like promotions and competitions Stay up-to-date with current technologies and trends in social media, design tools and applications
posted 2 months ago

Office Manager

UNITED CARGO LOGISTIC
UNITED CARGO LOGISTIC
experience15 to >25 Yrs
Salary65 - 95 LPA
location
Kolkata, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, Pune, Mumbai City, Delhi, Port Blair

skills
  • equipment
  • customer
  • accounts
  • payables
  • front
  • receivables
  • operations
  • desk
  • service
  • appointments
  • scheduling
  • management
  • office
  • financial
  • resources
  • human
  • statements
Job Description
Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports. To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required. Office Manager Responsibilities: Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Coordinating domestic and international travel, including flight, hotel, and car rental reservations. Purchasing office supplies and equipment and maintaining proper stock levels. Producing reports, composing correspondence, and drafting new contracts. Creating presentations and other management-level reports.  
posted 4 days ago

Food and Beverage Manager

HORIBA PVT ENTERPRISES
experience20 Yrs
Salary32 - 40 LPA
WorkContractual
location
Kolkata, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, Pune, Mumbai City, Delhi, Port Blair

skills
  • food pairing
  • manual functional testing
  • viticulture
  • food quality control
  • beverage industry
  • management information system
  • food safety
  • food science
  • managed services
  • andor commercial systems
Job Description
We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction. Responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity
posted 6 days ago

Project Manager Mechanical

HR JOBS CONSULTANCY
experience15 to 20 Yrs
Salary18 - 24 LPA
location
Kolkata, Bhubaneswar+3

Bhubaneswar, Raipur, Delhi, Ahmedabad

skills
  • fire fighting
  • mep design
  • pmp
  • hvac
  • project management
  • mep
  • mep coordination
  • plumbing
  • mechanical electrical plumbing
  • mep services
Job Description
Role & responsibilities 1. HVAC Design Delivery & Oversight Manage end-to-end HVAC system design delivery for global projects (e.g., healthcare, commercial, industrial, data centres), ensuring compliance with international codes (ASHRAE, SMACNA, LEED, NFPA). Supervise the execution of heat load calculations, energy modeling, equipment selection, duct/pipe sizing, and schematic development using industry tools such as HAP and Trace 3D Plus. 2. BIM-Enabled Design Coordination Oversee the creation and coordination of Revit-based HVAC models, ensuring LOD compliance, clash-free integration, and adherence to BEP and ISO 19650 standards. Review and approve 3D models and 2D documentation prepared by offshore modeling teams using Revit, AutoCAD, and Navisworks. 3. Proposal Development & Estimation Collaborate with sales/pre-sales teams to define scope, estimate project hours, and develop winning proposals for global clients. Interpret RFPs, client briefs, and markups to prepare technical proposals, scope documents, level of effort breakdowns, and delivery schedules. 4. Project Planning & Delivery Management Lead multiple offshore project teams, balancing productivity, quality, and delivery timelines. Drive production efficiency through process optimization, reuse of standard content, and quality checklists across all deliverables. Track project KPIs (e.g., earned hours, productivity %, QC scores), identify risks early, and implement corrective actions. 5. BIM Outsourcing & Resource Management Manage BIM teams (modelers, coordinators, QC engineers) in an offshore delivery model using BIM 360, Autodesk Construction Cloud, or other CDE platforms. Optimize resource utilization across concurrent projects and ensure upskilling of team members on tools, standards, and project types. Lead onboarding and technical training initiatives for new resources and continuously improve BIM templates, libraries, and QA/QC workflows. 6. Vendor/Subcontractor Coordination (If applicable) Identify and manage vendors and subcontractors to ensure high-quality deliverables, while maintaining strict control over project scope, schedule, and cost for outsourced projects. Ensure proper documentation, communication, and approvals are managed efficiently through collaborative platforms. 7. Client & Stakeholder Engagement Act as the primary point of contact for clients across the US, UK, EU, and APAC, ensuring clear communication, timely reporting, and issue resolution. Conduct design review meetings, present deliverables, and manage feedback loops in collaboration with client-side architects, engineers, and BIM managers. 8. Interdisciplinary Coordination Coordinate with architectural, structural, electrical, and plumbing teams to ensure multi-discipline BIM integration and zero-clash handover packages. Champion collaborative design reviews and data-driven decision-making throughout the design process. Hap/Trace 3d Plus, Revit MEP, Autocad, Navisworks Manage, AutoCAD- ASHRAE, SMACNA, LEED ASHRAE, SMACNA, LEED, Hap/Trace 3d Plus, Revit Strong leadership, resource planning, and client-facing communication skills Prior experience working with offshore/onshore BIM delivery models Familiarity with CDE platforms, cloud-based collaboration, and ISO-compliant documentationInterested can send their updated resume to hrjobsconsultancy2020 at gmail dot com WhatsApp 8.7.0.0.3.1.1.6.1.8
posted 1 week ago

General Manager

ODH DEVELOPERS PRIVATE LIMITED
ODH DEVELOPERS PRIVATE LIMITED
experience12 to 22 Yrs
location
Kolkata, Singapore+17

Singapore, Oman, Saudi Arabia, Zimbabwe, Kurung Kumey, Baramulla, Tanzania, Sierra Leone, Bhagalpur, Uttar Bastar Kanker, Chennai, Hyderabad, Norway, Sweden, Zambia, Bhavnagar, Mumbai City, Delhi

skills
  • communication
  • management
  • leadership
  • time
  • problem
  • budgeting
  • solving
  • organizational
  • project
  • skills
Job Description
We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives. General Manager Responsibilities: Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting and financial data. Researching and identifying growth opportunities. Generating reports and giving presentations.      
posted 2 months ago

Customer Service Executive

OVERNET TRADING PRIVATE LIMITED
experience20 to >25 Yrs
Salary40 - 55 LPA
location
Kolkata, Mumbai City
skills
  • customer
  • service
  • automotive sales training
  • customer satisfaction
  • dealer management
  • customer service delivery
  • customer service training
  • global customer service
  • customer service operations
  • automotive aftermarket
  • executive
Job Description
Customer Service Executives motivate and supervise employees in the customer service department of a company. Their work helps ensuring a high level of customer satisfaction and company profitability. Those interested in a Customer Service Executive position should be able to complete work activities such as hiring staff, determining training needs, implementing customer service procedures, finding solutions for the most difficult customer issues, analyzing reports, taking disciplinary action when needed, and conducting employee appraisal programs.
posted 1 day ago

Engineering Manager

ATOVITT SERVICES PRIVATE LIMITED
experience14 to 24 Yrs
Salary4.5 - 10 LPA
location
Kolkata, Bangalore+8

Bangalore, Noida, Chennai, Hyderabad, Gurugram, Pune, Mumbai City, Delhi, Port Blair

skills
  • azure
  • reports
  • service
  • software
  • development
  • technical
  • support
  • management
  • customer
  • opportunity
  • continuous
  • project
  • improvement
  • emerging
  • technologies
  • strong
  • direct
Job Description
We are seeking a highly skilled and experienced Engineering Manager to join our team. In this role, you will be responsible for leading and coordinating multiple projects across diverse teams. Your primary focus will be on developing efficient processes, executing effective strategies, and ensuring the timely completion of projects. As an Engineering Manager, you will play a key role in researching and developing innovative products. You will also be responsible for creating project budgets and overseeing their successful execution throughout the year. Collaborating closely with various teams, you will ensure that projects are delivered on schedule and within budget, maintaining a high level of quality and adherence to organizational objectives. If you are a motivated and strategic professional with a passion for driving engineering excellence, we invite you to join our team and contribute to our continued success. Responsibilities Research and develop designs and products Determine the need for training and talent development Hire contractors and build teams Ensure products have the support of upper management Provide clear and concise instructions to engineering teams Lead research and development projects that produce new designs, products, and processes.  Check their teams work for technical accuracy Coordinate work with other managers and staff  
posted 2 months ago

Assurance - Financial Services - Senior Manager

PwC Acceleration Centers in India
experience10 to 14 Yrs
location
Kolkata, West Bengal
skills
  • US GAAP
  • Accounting
  • Automation
  • Digitization
  • Risk Management
  • Compliance Procedures
  • US GAAS
Job Description
As an Audit and Assurance professional at PwC, your main focus will be on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability. You will be responsible for evaluating compliance with regulations, assessing governance and risk management processes, and related controls. In financial statement audits, your goal will be to obtain reasonable assurance that the financial statements are free from material misstatement, whether due to fraud or error, and issue an auditor's report with your opinion. Your responsibilities will include: - Leading statutory audits while adhering to U.S. GAAP, U.S. GAAS, and PCAOB standards - Guiding large-scale projects and innovating audit processes - Maintaining operational excellence and engaging with clients at a senior level - Delivering top-tier audit results utilizing your proficiency - Motivating and coaching teams to address complex audit challenges - Contributing to the firm's strategic objectives - Applying in-depth knowledge of business and accounting issues - Ensuring compliance with technical accounting and financial reporting standards To excel in this role, you must have: - Bachelor's Degree in Accounting - 10 years of experience - Credential Required: Chartered Accountant, US licensed Certified Public Accountant or equivalent - Oral and written proficiency in English - Minimum Degree Required: Bachelor's Degree or Chartered Accountant - Required Fields of Study: Accounting Credential Required: Chartered Accountant, US licensed Certified Public Accountant or equivalent Additionally, the skills, knowledge, and experiences that will set you apart include: - Proficiency in U.S. GAAP and U.S. GAAS - Experience in leading teams within global professional services firms - Innovating through automation and digitization - Building trust through open and honest conversations - Specialization in technical accounting issues - Utilizing large data sets for client insights - Managing risk and compliance procedures Joining PwC Acceleration Centers (ACs) will provide you with an opportunity to actively support various services, from Advisory to Assurance, Tax, and Business Services. In this role, you will engage in challenging projects, provide distinctive services, and participate in dynamic training to enhance your technical and professional skills. In summary, as a Senior Manager at PwC, you will play a pivotal role in leading statutory audits, maintaining operational excellence, and contributing to the firm's strategic goals while delivering quality results and motivating teams to address complex audit challenges.,
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posted 1 week ago
experience3 to 7 Yrs
location
Kolkata, West Bengal
skills
  • Customer Service
  • Store Management
  • Communication
  • Analytical Skills
  • Leadership
  • Inventory Management
  • Retail Loss Prevention
  • Problemsolving Skills
  • Organizational Skills
  • Sales Tracking
Job Description
Role Overview: You are a Retail Store Manager for a Women Ethnic Boutique Store located in Camac Street, Kolkata. Your main responsibilities include supervising staff, providing excellent customer service, managing inventory and sales targets, implementing retail policies, and maintaining high store presentation standards. You will also handle customer queries, resolve complaints, and focus on enhancing the overall customer shopping experience. Key Responsibilities: - Supervise daily store operations effectively - Ensure excellent customer service and satisfaction - Manage inventory levels and sales targets - Implement retail policies and procedures - Maintain high store presentation standards - Handle customer queries and resolve complaints - Monitor financial performance and prevent losses - Ensure compliance with safety and operational regulations Qualifications Required: - Strong Customer Service and Customer Satisfaction skills - Proven Store Management experience - Effective Communication skills - Knowledge of Retail Loss Prevention - Analytical and problem-solving skills - Leadership and organizational skills - Experience with inventory management and sales tracking is an advantage - High school diploma or equivalent; a degree in Business Administration or related field is preferred.,
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