83 Shift Lead Jobs in Navi Mumbai

Roles & responsibilities: Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions Strong orientation towards Customer Experience Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required Manage projects as assigned within defined metrics and timelines Create an environment of high energy and enthusiasm Responsible for management of Engagement, Attrition and ESAT for the team Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment Resolve employee concerns with urgency & accuracy Engage in effective Career Development activities like effective career coaching and counselling Desired skills & experience: Minimum 1 year of experience in Leadership, preferably in US Debt Collections Strong MIS skills - Proficient in MS Word, Excel, Access, Strong analytical bend of mind with good logical reasoning Strong interpersonal skills at both verbal and written Strong concepts of leadership competencies, displays ownership, accountability and pro activeness Good communication and writing skills preferred Minimum Flexibility working in rotational US Shifts

Team Lead - Email We're looking for an experienced Team Lead to manage and guide a team handling insurance-related complaints via emails and calls. The ideal candidate will have strong leadership and coaching skills, with a focus on process improvement and ensuring high-quality customer service. Location: Mumbai, India Working Days: 6 days (Day Shift)Requirements: * Lead team handling insurance complaints via email & phone* Coach team on clear, professional email writing* Monitor performance, ensure targets & quality metrics are met* Handle escalations & resolve issues promptly* Identify process gaps & suggest improvements* Communicate with clients & internal teams* Prepare performance & improvement reports* Graduate with 2+ years as Team Lead (email/back-office)* Strong communication, leadership & coaching skills

Hiring for lead generation process at Vashi Hiring for Operations Consultant. Batch date : every Thursday > Customer service + Cross Sales voice process> HSC/Graduates with minimum 6 months - 2 years of BPO Experience can apply.> HSC & Graduate Freshers can also apply.> Excellent comms with basic computer knowledge.> 6 days working , 1 rotational off> Shift Timing- 8 am to 8 pm (any 9 hours shift)Age - Up to 32 yrs only> No location boundary no transportation facility provided.> Salary - Freshers: 14000 in hand Experienced : Up to 28,000 in hand> Rounds of Interview : 3 HR, Ops, Client  Youtube : https://youtu.be/UaU2w4DNvME si=FW9VJJlX6xFNh17e  Interested can call on 8898527268 or email on infoekta1@gmail.com  

Job vacancy in Bhayander for Customer support  We are looking for candidates with the following eligibility: - Graduate with 1 year of calling experience OR- HSC with 3 years of calling experience- Immediate joiners preferred- Salary: 35k CTC- Selection process: HR round, AMCAT test (65 score), and Ops round Shift : Day shift week off : 6 days working. 1 rotational off Location- Bhayandar  very good english communication skill required Youtube : https://youtu.be/krxYQ9YksPg si=tM-jx-ACwXH7IyWH  Interested can call on 8898527268 or email on infoekta1@gmail.com

International BPO  Chat Process (UK Shifts)   Experienced in handling customer queries via chat for UK clients. Comfortable with late evening to night shifts (12:30 PM 2:30 AM IST). Flexible with 5-day working schedule and 2 rotational week-offs. Strong written communication skills, customer-centric approach, and ability to deliver high-quality support in fast-paced environments. Role & responsibilities Handle customer queries via chat for UK clients with professionalism and accuracy Provide timely resolutions while maintaining high customer satisfaction scores Document interactions and update CRM tools as per process guidelines Collaborate with team leads to improve process efficiency and meet KPIs Adhere to company policies, shift schedules, and quality standards Preferred candidate profile Excellent written English communication skills Comfortable with UK shift timings (12:30 PM  2:30 AM IST) Prior experience in international BPO/chat process preferred (freshers with strong skills may also apply) Ability to multitask, work under pressure, and deliver consistent performance Flexible with rotational week-offs and willing to work in a fast-paced environment Strong problem-solving attitude and customer-centric mindset Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.com Or Call/WhatsApp on 8425045282    

Job description A rapidly expanding HR company specializing in PAN India Recruitment seeks an experienced candidate for business development, focusing on acquiring new customers nationwide and establishing B2B corporate tie-ups. Required Candidate profile We require a candidate with a proven track record of acquiring corporate clients, excellent communication skills, and the ability to negotiate partnerships and mandate sharing. Experience working with a recruitment company in a similar role is highly desirable.   Must have Skills administer the complete corporate client lifecycle, including sourcing, negotiations, drafting agreements, and handling onboarding procedures Who can handle sourcing for both technical and non-technical clients Student having exam there in next 3 month shall not be preferably Should not have any commitments part time courses, tuitions, etc. that hamper work performance Ability to use a desktop/Laptop computer system, Familiarity with Windows Social media etc. Candidates must have a own Laptop /WiFi Connection /Smart Phone. 6 day week working with 1 day week off (Sunday Off).Office time will be fixed 11 AM to 7.00 PM in day shifts. Perks and benefits Work from home, attractive incentives   WhatsApp your CV at 9892211899 or  vishnu@transformplus.in

Role Overview: As a Customer Service Representative, your primary role will be to act as a liaison between customers and the company. Your responsibilities will include managing incoming calls, handling customer inquiries, generating sales leads, and identifying customer needs to ensure satisfaction. You will also be responsible for resolving complaints, assisting with orders and refunds, and demonstrating excellent verbal and written communication skills along with active listening skills. Key Responsibilities: - Act as a liaison between customers and companies, handling complaints, orders, errors, questions, billing, and cancellations. - Resolve customer complaints through various channels such as phone, email, mail, or social media. - Assist customers with placing orders, processing refunds, or exchanges. Qualifications Required: - No specific preference for qualifications. - 0 to 5 years of experience in a domestic or international call center (voice/non-voice process). Freshers with good communication skills are also encouraged to apply. If you are looking for a full-time, permanent position with the benefits of food provided, health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund, this job opportunity in Airoli, Navi Mumbai, Maharashtra could be a great fit for you. The work schedule includes day shift, evening shift, fixed shift, morning shift, and rotational shift options. Additional benefits include performance bonus, shift allowance, and yearly bonus. To apply or inquire further, contact HR Aparna at +91-9356050327.,

As a Service Delivery Ops Team Lead at Accenture, your role involves improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs through Cross-support in Workforce Management (WFM). You will be responsible for handling tasks such as help desk role, ticket resolution, and chat support to maximize performance levels and competency within the organization. Your key responsibilities include: - Driving activities to meet requirements such as timelines, quality, and costs, and completing tasks error-free and on time. - Supporting Operational Excellence within the team and liaising with the Operational Excellence Team as required. - Addressing quality and scope issues that may impact delivery and streamlining decision-making processes. - Understanding existing process metrics, such as SLA, OLA, and KPI, and improving the measurement system for effectiveness and transparency. - Escalating issues, seeking advice on complex problems, and ensuring Business Continuity and Disaster Recovery Plans are up to date. - Creating logical plans, realistic estimates, and schedules for activities or project segments. - Documenting progress, issues, and agreements, and performing Root Cause Analysis on issues faced. - Participating in internal or client initiatives related to the process and ensuring process dashboards are up-to-date. - Collaborating with internal and third-party stakeholders to achieve business goals. In this role, you will analyze and solve moderately complex problems, create new solutions, and understand the strategic direction set by senior management. Your primary interaction will be with your direct supervisor, and you may also interact with peers and management levels at a client or within Accenture. Guidance will be provided when determining methods and procedures for new assignments, and decisions made by you will often impact the team. You may manage small teams or work efforts at a client or within Accenture, and the role may require you to work in rotational shifts. Qualifications: - Graduation in any field - 7 to 11 years of experience in HRO processes supported by Accenture Please visit www.accenture.com for more information about Accenture and its services.,

Role Overview: You will be conducting market research to understand industry trends and market dynamics. Your main responsibility will be to gather data through email campaigns and cold calling on shared or self-generated leads. Building and maintaining relationships with prospects and networks is crucial for this role. Additionally, you will need to conduct scheduled meetings, generate leads, and deliver persuasive pitches and presentations. Proficiency in CRM tools and strong computer skills, including Microsoft Office Suite, are essential for this position. Key Responsibilities: - Conduct market research to understand industry trends and market dynamics - Gather data through email campaigns and cold calling on shared or self-generated leads - Build and maintain relationships with prospects and networks - Conduct scheduled meetings, generate leads, and deliver persuasive pitches and presentations - Utilize CRM tools and strong computer skills, including Microsoft Office Suite Qualifications Required: - At least 1 year of experience in SQL - At least 3 years of experience in UIPath Additional Details: This is a full-time or internship position for a 3-month contract. Benefits include leave encashment and paid time off. The work schedule is a fixed day shift from Monday to Friday in the morning. The work location is in person.,

As a Salesforce Technical Lead at our company based in Mumbai, your role is crucial in translating business requirements into scalable Salesforce solutions. Your responsibilities will include: - Leading technical design sessions and documenting architectural decisions. - Designing, developing, and deploying custom components such as Apex, LWC, and Visualforce. - Managing integrations using REST/SOAP APIs and overseeing data migrations. - Ensuring best practices, secure coding, and high code quality. - Mentoring and guiding developers, consultants, and analysts. - Participating in staffing, reviews, and career development for team members. - Collaborating with solution architects in client workshops. - Contributing to internal accelerators, reusable frameworks, and knowledge assets. Qualifications required for this role include: - At least 8 years of overall IT experience. - Minimum 5 years of hands-on Salesforce development experience. - Proficiency in Apex, LWC, Aura, Visualforce, and Salesforce Flows. - Strong integration experience with REST/SOAP APIs. - Led at least 3 Salesforce implementations as a Technical Lead. - Skills in code reviews, mentoring, and managing distributed teams. - Excellent communication and stakeholder engagement skills. Must-have certifications: - Salesforce Admin - Platform Developer I & II - Sales Cloud - Service Cloud - Experience Cloud Preferred skills include: - Salesforce Application or System Architect certification. - Experience with Manufacturing Cloud, Health Cloud, Commerce Cloud, Field Service. - Knowledge of MuleSoft or Dell Boomi. - Domain exposure to medical equipment or manufacturing. In addition to the above, the job is full-time with benefits including Provident Fund. The work schedule is day shift, Monday to Friday. We are looking for immediate joiners with a notice period of within 1 week. If you meet the requirements and are ready to take on this challenging role, we look forward to speaking with you.,

Role Overview: As a Sales Engineer, your role will involve maintaining an aggressive approach to generating leads, making sales, developing relationships with customers, enhancing competence, and ultimately achieving the set sales target. Key Responsibilities: - Ensure technical compliance and review enquiries. - Generate new market opportunities and maintain prospective clients. - Be willing to travel as needed. - Clearly articulate technical capabilities and provide technical demonstrations. - Act as a hardcore Salesperson in B2B settings. - Balance 50% travel and 50% office work. - Generate new market opportunities and convert them into orders. - Be target-oriented and find/maintain prospective clients. - Offer general technical support to clients. Qualifications Required: - Bachelor's degree preferred. - Minimum 2 years of experience in technical sales. Kindly note that the company offers benefits such as cell phone reimbursement, flexible schedule, health insurance, leave encashment, and Provident Fund. The work schedule is on a day shift basis, and the preferred work location is in Navi Mumbai, Maharashtra. A willingness to travel 50% of the time is preferred, with the expected start date being 01/05/2025.,

Telesales Executive / Cold Caller US Shift (Website & Digital Marketing Services) Location- Kopar Khairane New Mumbai Experience - 0 to 2 years  Job Responsibilities: Make outbound cold calls to potential business clients in the United States (via Google Maps, online directories, etc.). Present Website Development, SEO, and Digital Marketing in a professional and engaging manner. Collect key customer details such as email ID, decision makers name, and business website. Schedule 15-20 minute discovery calls between prospects and our senior consultant/sales team. Maintain accurate call logs, follow-up details, and lead status in CRM or Excel. Meet daily/weekly call volume and lead-generation targets. Report daily performance updates to the team lead or manager. Requirements: 0 to 2 years of experience in telesales, telemarketing, or lead generation (experience in IT/Digital Marketing preferred). Strong English communication skills (verbal & written). Comfortable working US night shift (7 PM 4 AM IST). Confident, persuasive, and comfortable making cold calls. Basic understanding of websites, SEO, and digital marketing concepts. Ability to work independently and meet targets. Good organisational and data management skills. Key Skills: Cold Calling & Outbound Sales Lead Generation Strong Verbal & Written Communication Customer Handling & Persuasion Skills Basic Knowledge of Websites, SEO & Digital Marketing CRM Management / Data Entry Skills Time Management & Goal Orientation Active Listening & Problem-Solving Ability to Build Rapport Over Phone Perks & Benefits: Attractive incentives for every qualified lead or closed deal. Comprehensive training on IT and digital marketing services. Opportunity to grow into Sales Executive / Business Development roles. Supportive and growth-focused work environment. Working Hours: US Shift: 7:00 PM 4:00 AM IST Travel Allowance And Cab Facilities Available Salary: 20,000 to  35,000 per month (based on experience) + Incentives How to Apply: Interested candidates can send their resume to HR Shivani 9004226128 to schedule an interview.

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes. Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the companys policies and procedures on supply chain management will be some of your main priorities when carrying out this role. Procurement Manager Responsibilities: Developing procurement strategies that are inventive and cost-effective. Sourcing and engaging reliable suppliers and vendors. Negotiating with suppliers and vendors to secure advantageous terms. Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility. Building and maintaining long-term relationships with vendors and suppliers. Approving purchase orders and organizing and confirming delivery of goods and services. Performing risk assessments on potential contracts and agreements. Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

 Leading  Tech and software company requires Sr. Associate- ( International sales) -US & Canada region - Remote ( The shift time is 7.30 pm- 4.30 am) One of our client a leading B2B enterprise software , AI and ML algorithms based organisation headquatered in Ahemdabad , having offices in Pune and Canada serving Clients in Europe , US , Canada region to ensure that leads meet your specific requirements before they reach you. Our seasoned tele-marketers and SDRs are dedicated to generating high-quality MQLs, SQLs, and appointments. The client uses its AI tools coupled with human intelligence gives you the relevant insights and sales intelligence that drives new customer acquisitions and revenue streams. The team of data researchers, data scientists, business analysts, and marketers work collectively to align your marketing and sales efforts. We are looking out for Sr Associate ( International sales) -US & Canada  B2B Software solution for our client corporate office at Ahemdabad . PFB the JD and details .-Position Overview- -Sales Development Representative (B2B | Global Tech s eCommerce Campaigns) -Experience: 3-6 years in B2B Sales or Lead Generation -Industry: Technology, eCommerce, B2B SaaS Why this role matters -We work at the intersection of data, strategy, and execution partnering with some of the largest tech and ecommerce firms in North America and APJ. As a Sales Development Representative (SDR), you're not just booking appointments, you're driving growth for global industry leaders, unlocking business opportunities that impact multi-billion-dollar organizations. This is a high-impact, high-visibility role. Your voice on the phone and your approach to outreach can directly shape buying decisions for the worlds most disruptive tech firms. What youll do Run High-Impact Outreach Campaigns -Execute outbound B2B calling campaigns on behalf of global clients. You'll connect with key decision-makers across enterprises and SMBs, positioning new products, solutions, and opportunities in a persuasive, meaningful way. Pitch with Precision -Understand each clients value proposition, product nuances, and go-to-market messaging. -Translate that into conversations that spark interest, build credibility, and create qualified leads (MQL, SQL, BANT, etc.). Handle Objections Like a Pro -Every no is a not yet. Youll be trained to handle objections smartly and respond with insight, empathy, and product knowledge, moving conversations forward instead of shutting them down. Follow Through s Convert -Stay on top of follow-ups. Nurture warm leads. Document every conversation and provide feedback loops to the internal team and our clients to continuously optimize campaign performance. Represent Multiple Leading Tech Brands -Work across various sales campaigns for Fortune 500 clients and hyper-growth tech firms giving you exposure to diverse products, industries, and personas. What makes you a great fit -You have 3-5 years of outbound sales/lead gen experience (preferably in B2B tech or SaaS). -Youre sharp, clear, persuasive, and confident on the phone, able to own conversations with senior decision-makers. -Youve worked on MQL, SQL, BANT, or similar qualification frameworks. -You love learning about new products, trends, and industries, and can explain them in clear, simple terms. -Youre outcome-driven, energetic, and not afraid to hear a few nos on your way to a yes. -Youre organized, proactive, and work well in a fast-paced team setup.                                Whats in it for you -Work with global leaders: Get direct exposure to sales campaigns for Fortune 500 tech companies and global eCommerce disruptors. -Skill acceleration: Sharpen your sales, communication, and campaign strategy skills with hands-on training and mentorship. -Grow with us: We believe in fast-tracking people who show impact. Your performance in this role could lead to opportunities in Account Management, Client Strategy, or                                 Sales Leadership. -A team that got your back: Join a smart, supportive, and ambitious crew that thrives on collaboration and results. If the position interests you and you find a fitment kindly share your updated cv at career@megmaservices.co.in or contact Rajat- 7011354635 Kindly share the following details - Current ctc n notice period - Expected ctc -Relevant experience in sales in international mkt ( US/ Canada) -Open to work in night shifts( 7.30 pm- 4.30 am)

Job Title:Telesales Executive / Cold Caller US Shift (Website & Digital Marketing Services) Company:Codec IT https://codecit.com Location:Kopar Khairane New Mumbai About Codec IT:Codec IT is a results-driven IT and digital marketing company specializing in website design, SEO, and online marketing solutions that help businesses build a strong digital presence and generate more leads.We are expanding our US market outreach and are looking for motivated Telesales Executives / Cold Callers to connect with potential clients, present our services, and generate qualified leads for our sales team. Job Responsibilities: Make outbound cold calls to potential business clients in the United States (using Google Maps, online directories, and other lead sources). Present Codec ITs services Website Development, SEO, and Digital Marketing in a professional and engaging way. Offer each prospect a Free Website Audit Gift worth $150 as part of our introductory campaign. Collect key details such as email ID, decision makers name, and business website. Schedule a 1520 minute discovery call between the decision maker and our senior consultant/sales team. Maintain accurate call logs, follow-up details, and lead status in CRM or Excel. Meet daily and weekly call and lead-generation targets. Report daily performance updates to the team lead or manager. Requirements: 02 years of experience in telesales, telemarketing, or lead generation (experience in IT / Digital Marketing preferred). Excellent English communication skills (verbal and written). Comfortable working the US Night Shift: 7 PM to 4 AM IST. Confident, persuasive, and comfortable making cold calls. Basic understanding of websites, SEO, and digital marketing concepts. Ability to work independently and meet performance goals. Good organisational and data management skills. Key Skills: Cold Calling / Outbound Sales Lead Generation Customer Communication Basic IT & Digital Marketing Knowledge CRM / Data Entry Skills Time & Task Management Perks & Benefits: Attractive incentives for every qualified lead or closed deal. Comprehensive training on IT and digital marketing services. Opportunity to grow into a Sales Executive / Business Development role. Supportive and growth-focused work environment. Working Hours: US Shift: 7:00 PM 4:00 AM IST Days: Monday to Friday (Weekend off) Salary: 20,000 35,000 per month (based on experience) + Incentives How to Apply:Interested candidates can send their resume to HR Shivani - 9004226128 

100% Free of Cost! No Registration, No Joining Fees! We are looking for a Sales Executive to join our reputed company at Mahape. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers 15,000 - 25,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift

100% Free of Cost! No Registration, No Joining Fees! We are looking for a Sales Executive to join our reputed company at Mahape. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers 15,000 - 25,000 and a dynamic environment with opportunities for growth. Key Responsibilities: Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

As a Team Leader at our company located in Navi Mumbai, you will play a crucial role in leading and managing a team of sales and customer service representatives. Your primary responsibility will be to drive the team towards achieving sales targets, delivering exceptional customer experiences, and fostering business growth. Your expertise in sales techniques, customer relationship management, and leadership will be key in providing guidance, support, and coaching to team members to promote a collaborative team culture and performance excellence. **Key Responsibilities:** - Lead, mentor, and motivate a team of sales and customer service associates to achieve individual and team goals. - Foster a positive team environment focused on collaboration, communication, and accountability to maximize productivity and performance. - Set clear sales targets, ensure exceptional customer service, and create key responsible areas (KRAs) and key performance indicators (KPIs) aligning with company goals. - Monitor team performance against sales targets and implement strategies to address performance gaps and drive sales growth. - Coach team members on effective customer engagement, problem-solving, and relationship-building strategies to enhance customer satisfaction and retention. - Analyze market trends, competitor activities, and customer feedback to identify sales opportunities and support business growth. - Conduct regular performance evaluations, coaching sessions, and team meetings. - Identify training needs, skill gaps, and performance improvement opportunities to develop action plans for improvement. - Ensure adherence to sales processes, service standards, and operational procedures while maintaining compliance with regulatory requirements. **Qualifications & Skills:** - Bachelor's degree in Business Administration, Management, or a related field. - 3+ years of experience in sales, customer service, and team leadership roles within the BPO, Travel and Tourism, or consumer services industry. - Excellent leadership, communication, and interpersonal skills with a focus on inspiring and empowering team members. - Result-oriented mindset with a track record of achieving sales targets and maximizing customer satisfaction. - Proficiency in CRM systems, sales analytical tools, and Microsoft Office Suite for performance monitoring and analysis. - Adaptability, resilience, and a customer-centric approach to problem-solving in a fast-paced environment. **About BVS Global:** BVS Global is a market leader in verification, attestation, visa, immigration, and BPO services. With a strong presence in over 100 countries, we provide exemplary services tailored to industry needs. Join us for a competitive salary, exposure to international clients and services, and opportunities for career growth and development. This is a full-time position based in Navi Mumbai, Maharashtra. If you have a Bachelor's degree, 4+ years of experience in team handling, team management, international voice processes, and customer service, along with excellent communication skills, we encourage you to apply.,

You have a great opportunity to join our team as a Sales Executive, where you will be responsible for selling IT Products, IT services, Digital Marketing services, and on-demand resourcing to international clients. Your role will involve actively seeking out new sales opportunities through various channels such as cold calling, networking, social media, and lead generation. You should have experience in international sales calling at US and UK hours and possess a deep understanding of analyzing business and technical requirements from clients. Key Responsibilities: - Engage in cold calling, networking, and social media to identify new sales opportunities. - Analyze and understand business and technical requirements from clients. - Negotiate with project stakeholders to ensure successful sales. - Prepare sales reports, projections, and conduct market research to evaluate customer needs. - Maintain and develop relationships with customers and prospects. - Deliver presentations on products and services and create pitches and proposals for successful lead conversion. - Handle client queries related to projects and make decisions based on client communication. - Communicate new project opportunities to existing and potential clients. - Build and maintain strong relationships with prospects and existing clients. Qualifications Required: - Fluent in English, particularly when communicating with clients over the phone. - Goal-oriented with a proven track record of achieving results. - Ability to showcase the Werq Labs company portfolio, services, and PowerPoint presentations to clients. - More than 1 year of on-call sales and marketing experience in the US is desirable. You will be working full-time on a permanent basis with benefits such as health insurance, leave encashment, paid sick time, paid time off, and Provident Fund. The work schedule includes day shifts, fixed shifts, and Monday to Friday, with the possibility of night shifts. The work location is in person. If you are interested in this exciting opportunity, please contact the employer at +91 8369833968. We look forward to potentially welcoming you to our team at Werq Labs.,

As a CRM executive, your role involves meeting revenue targets by managing enquiries, generating leads, participating in tenders/RFP/RFQ, managing client relationships, ensuring necessary communication and follow-up for surveillance and recertification audits, and providing support, coordination, and assistance to other employees. **Key Responsibilities:** - Attend to enquiries received through phone calls, social media, text messages, or email. Reply with basic information about the company and request that the potential client fill out an online application form. - Coordinate with the manager to generate a proposal upon receipt of the online application form and send it to the potential client. - Update the CRM software Effivity in real time. - Follow up with potential clients to schedule online meetings and participate in the meetings. Attend on-site meetings if required. - Regularly follow up to close deals and update proposals with proper version control based on client feedback. - Prepare necessary submissions for RFP/RFQ/Vendor accreditation requirements. - Generate invoices and issue receipts as per manager's instructions. - Update monthly business summary report on the 1st of each month. - Work on lead generation strategies and convert leads into prospects. - Send communication to clients for upcoming annual surveillance or re-certification audits. - Update surveillance/recertification performance report each month. - Ensure effective coordination with internal/external stakeholders for timely certificate delivery to clients. - Update the database of all clients at the end of each month. - Establish and maintain ongoing relationships with clients and their employees by acknowledging special days, festivals, etc. - Perform other tasks assigned by the manager to support sales, business development, and customer relationship functions. **Qualifications Required:** - Bachelor's degree required. - 2 years of experience in B2B sales required. Please note that this position is full-time, permanent, and open to freshers. The work location is in person with day and morning shifts.,