service-lead-jobs-in-nashik, Nashik

407 Service Lead Jobs in Nashik

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posted 2 weeks ago
experience3 to 7 Yrs
location
Nashik, All India
skills
  • java
  • plc programming
  • c
  • c
  • material handling
  • industrial automation
  • control systems software
  • intralogistics system
  • control software development
  • hmi scada programming
  • siemens tia
Job Description
Role Overview: As a Controls Team Leader, you will be leading a team focused on developing controls software and supporting tools for key products. Your primary responsibility will be to ensure that quality and usability are integrated into the product from the early stages and are maintained throughout the product lifecycle. You will collaborate with product management, application engineering, and customer service teams to deliver software solutions to global customers. Key Responsibilities: - Lead and develop team members, providing guidance and support in their professional growth. - Conduct interviews and participate in the selection process of new team members. - Offer peer coaching on technical and organizational aspects to new team members. - Act as the Product Owner or Product Owner Agent for the controls area. - Engage in all stages of the software development lifecycle, including design, implementation, documentation, and validation. - Participate in design reviews and demonstrations for stakeholders. - Ensure that quality is embedded in the product development process from the outset. - Collaborate with test engineers to create robust unit and integrated test cases. - Develop emulation components for testing software during development projects. - Coordinate effectively with other development teams working on the same technology platform or product stream. Qualifications Required: - Bachelor's Degree in Engineering (Instrumentation/Electrical/Electronics/E&TC). - Strong enthusiasm for software development and innovation. - Experience leading a team of controls or software engineers. - Minimum 3 years of PLC programming experience. - Minimum 1 year of experience in Siemens TIA coding. - Proficiency in designing and developing software using languages such as C, C++, Visual Basic, or Java. - Familiarity with agile development practices is advantageous. - Experience in HMI/SCADA programming is a plus. - Knowledge of Demo3D is beneficial. Note: Skills required for this role include Java, control systems software, PLC programming, C++, C, intralogistics system, material handling, industrial automation, control software development, HMI/SCADA programming, and Siemens TIA. Role Overview: As a Controls Team Leader, you will be leading a team focused on developing controls software and supporting tools for key products. Your primary responsibility will be to ensure that quality and usability are integrated into the product from the early stages and are maintained throughout the product lifecycle. You will collaborate with product management, application engineering, and customer service teams to deliver software solutions to global customers. Key Responsibilities: - Lead and develop team members, providing guidance and support in their professional growth. - Conduct interviews and participate in the selection process of new team members. - Offer peer coaching on technical and organizational aspects to new team members. - Act as the Product Owner or Product Owner Agent for the controls area. - Engage in all stages of the software development lifecycle, including design, implementation, documentation, and validation. - Participate in design reviews and demonstrations for stakeholders. - Ensure that quality is embedded in the product development process from the outset. - Collaborate with test engineers to create robust unit and integrated test cases. - Develop emulation components for testing software during development projects. - Coordinate effectively with other development teams working on the same technology platform or product stream. Qualifications Required: - Bachelor's Degree in Engineering (Instrumentation/Electrical/Electronics/E&TC). - Strong enthusiasm for software development and innovation. - Experience leading a team of controls or software engineers. - Minimum 3 years of PLC programming experience. - Minimum 1 year of experience in Siemens TIA coding. - Proficiency in designing and developing software using languages such as C, C++, Visual Basic, or Java. - Familiarity with agile development practices is advantageous. - Experience in HMI/SCADA programming is a plus. - Knowledge of Demo3D is beneficial. Note: Skills required for this role include Java, control systems software, PLC programming, C++, C, intralogistics system, material handling, industrial automation, control software development, HMI/SCADA programming, and Siemens TIA.
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posted 5 days ago

Sr. Sales manager

Touchwood Bliss
experience5 to 9 Yrs
location
Nashik, Maharashtra
skills
  • B2B sales
  • Marketing
  • Technology solutions
  • Sales strategies
  • Market analysis
  • Negotiation skills
  • Business development
  • Customer service orientation
  • Communication skills
  • CRM tools
  • Leadership qualities
Job Description
As a Senior Sales Manager at our company, your role is crucial in leading a dynamic sales team, driving business growth across diverse markets, and ensuring revenue targets are met or exceeded. Your expertise in B2B sales, marketing, and technology solutions will be instrumental in expanding our market presence and fostering lasting customer partnerships. **Key Responsibilities:** - Lead and manage a team of sales professionals, providing coaching, motivation, and strategic guidance to achieve ambitious sales goals - Develop and implement comprehensive sales strategies aligned with company objectives, focusing on outside sales channels and new business development - Cultivate and maintain strong relationships with key clients, understanding their needs to deliver tailored solutions that foster loyalty - Drive business growth through proactive prospecting, networking, and leveraging marketing initiatives to generate leads - Oversee the entire sales cycle - from initial outreach and negotiation to closing deals - ensuring a seamless customer experience - Utilize CRM tools such as Salesforce to track sales activities, analyze performance metrics, and identify opportunities for improvement - Collaborate with marketing teams to develop targeted campaigns that enhance brand visibility and support sales efforts - Conduct market analysis to stay ahead of industry trends, competitors, and emerging opportunities in technology and B2B sectors **Qualifications Required:** - Proven experience in outside sales, with a strong track record of exceeding targets in B2B environments - Demonstrated management skills with the ability to lead, motivate, and develop a high-performing sales team - Expertise in technology or technical sales with an understanding of complex product solutions - Proficiency in Salesforce or similar CRM platforms for effective account management and analysis - Excellent negotiation skills coupled with strategic business development capabilities - Strong analytical skills to assess market data, customer needs, and sales performance metrics - Exceptional customer service orientation with the ability to build long-term client relationships - Effective leadership qualities combined with excellent communication skills to influence stakeholders at all levels Join our innovative team as a Senior Sales Manager and be part of delivering exceptional solutions while advancing your career. We are looking for energetic leaders who are passionate about growth, customer success, and making a measurable difference in our industry!,
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posted 2 months ago

Customer Relations Manager

Window Expert Industries Pvt Ltd
experience2 to 6 Yrs
location
Nashik, Maharashtra
skills
  • Interpersonal skills
  • Excellent communication
  • Customer service experience
  • Problemsolving skills
  • Knowledge of window
  • door industry
  • Experience with CRM software
Job Description
As a Customer Relations Manager at Window Expert Industries Pvt Ltd, your role will involve managing customer relationships, handling inquiries and concerns, ensuring customer satisfaction, and providing support to the sales and marketing team. You will be expected to utilize your excellent communication and interpersonal skills along with your customer service experience and problem-solving abilities to excel in this role. Additionally, your ability to work independently, knowledge of the window and door industry (a plus), experience with CRM software, and a Bachelor's degree in Business Administration or a related field will contribute to your success in this position. Key Responsibilities: - Manage customer relationships effectively - Handle customer inquiries and concerns promptly - Ensure high levels of customer satisfaction - Provide support to the sales and marketing team Qualifications Required: - Excellent communication and interpersonal skills - Customer service experience and strong problem-solving skills - Ability to work independently - Knowledge of the window and door industry is a plus - Experience with CRM software - Bachelor's degree in Business Administration or related field Window Expert Industries Pvt Ltd is a leading manufacturer of pre-engineered aluminum and uPVC windows and doors, known for delivering superior craftsmanship, innovation, and durability. Since its establishment in 2004, the company has expanded its global reach by offering premium-quality solutions for homes, offices, and commercial spaces. With a commitment to excellence, Window Expert Industries Pvt Ltd continues to set new industry benchmarks in precision engineering and sustainability.,
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posted 2 months ago

Housekeeping Supervisor

Royal Orchid Hotels
experience2 to 6 Yrs
location
Nashik, Maharashtra
skills
  • Supervisory Skills
  • Communication skills
  • Housekeeping experience
  • Knowledge of Laundry operations
  • Strong Customer Service
  • Ability to lead
  • motivate a team
  • Attention to detail
  • Problemsolving skills
Job Description
As a Housekeeping Supervisor at Royal Orchid & Regenta Hotels, your role will involve overseeing the housekeeping team to ensure cleanliness and maintenance of guest rooms and public areas. You will be responsible for managing laundry services, coordinating with other departments to provide excellent customer service, supervising staff, conducting inspections, managing inventory, and ensuring compliance with health and safety standards. Key Responsibilities: - Supervising the housekeeping team - Ensuring cleanliness and maintenance of guest rooms and public areas - Managing laundry services - Coordinating with other departments for customer service - Conducting inspections and managing inventory - Ensuring compliance with health and safety standards Qualifications: - Supervisory Skills and Housekeeping experience - Knowledge of Laundry operations - Strong Customer Service and Communication skills - Ability to lead and motivate a team - Attention to detail and problem-solving skills - Previous experience in a similar role in the hospitality industry - Bachelor's degree or relevant certification in Hotel Management or related field is a plus,
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posted 1 week ago

Relationship Manager

Altum Credo Home Finance Pvt. Ltd
experience0 to 3 Yrs
location
Nashik, Maharashtra
skills
  • Relationship Management
  • Customer Service
  • Finance
  • Home Loans
  • Sales
  • Communication
  • Negotiation
  • ProblemSolving
Job Description
Job Description: You will be responsible for the following key responsibilities: - Short Info Qualification Required: - Location: Nashik - Experience: 0 Years - 0 Months to 0 Years - 0 Months,
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posted 3 weeks ago
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • ITIL
  • COBIT
  • Azure
  • Perl
  • Windows scripting
  • Analytical skills
  • IT service security management
  • CrowdStrike
  • Netskope
  • Backup Recovery
  • Problemsolving skills
  • Managerial skills
Job Description
Job Description: As a Security Operation Centre (SOC) professional at our company in Nashik, you will be responsible for the following: Key Responsibilities: - Handle and oversee incident management effectively. - Identify, prioritize, and resolve IT/security incidents promptly. - Manage DLP events, proxy rules using Netskope, and governance tasks efficiently. - Monitor tools such as CrowdStrike, ForeScout (NAC), Fortinet Firewall, and WAF (AppTrana). - Collaborate with IT/Infosec teams and provide advice on patch implementation. Qualification Required: - Minimum 5 years of experience in IT service & security management. - Strong knowledge of ITIL and COBIT frameworks. - Proficiency with tools like CrowdStrike, Netskope, Azure, Backup & Recovery. - Basic skills in Perl & Windows scripting. - Strong analytical, problem-solving, and managerial abilities.,
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posted 2 days ago

PHP Team Lead

Maxdigi Solutions
experience5 to 9 Yrs
location
Nashik, Maharashtra
skills
  • Team handling
  • Mentoring
  • System analysis
  • Design
  • Database optimization
  • Performance improvement
  • Software
  • Framework
  • Languages
  • Technology
  • Interpersonal skills
  • Client communication
  • PHP
  • Node
  • Angular
  • Jquery
  • Shopify
  • Magento
  • Laravel
  • MySQL Queries
  • Code optimization
  • Attention to detail
  • Innovative thinking
  • React Native
Job Description
As an ideal candidate for this role, you should have hands-on experience in team handling and mentoring. Your responsibilities will include taking up system analysis, design, and documenting tasks to ensure timely completion. It is essential for you to optimize MySQL queries, databases, and code to enhance the performance of applications. Your role will also involve keeping track of and reviewing existing projects to identify bottlenecks, bugs, and performance issues. You should collaborate with the team to study and learn from these projects. Attention to detail is crucial, and you should be able to quickly familiarize yourself with new software, frameworks, languages, and technologies. Additionally, you should possess good interpersonal skills and be able to communicate effectively with clients. Innovative thinking is a key aspect of this role, and you should be able to apply it to your work. **Qualifications Required:** - Hands-on experience in team handling and mentoring - Proficiency in system analysis, design, and documentation - Strong skills in optimizing MySQL queries, databases, and code - Ability to quickly learn and adapt to new software, frameworks, languages, and technologies - Good interpersonal and communication skills - Innovative thinking in problem-solving *Note: The familiar technologies and frameworks mentioned in the job description are PHP, Node, Angular, React Native, jQuery, Shopify, Magento, and Laravel.*,
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posted 3 weeks ago

STATE HEAD

ELEVA FINTECH PRIVATE LIMITED (BILLXX)
experience5 to 9 Yrs
location
Nashik, Maharashtra
skills
  • Team management
  • Sales
  • Business development
  • Client relationship management
  • Market analysis
  • Strategic planning
  • Communication
  • Negotiation
  • Interpersonal skills
  • Strong leadership
  • Decisionmaking
  • Operational knowledge of financial technology platforms
  • services
Job Description
Role Overview: You will be a State Head (Individual) at Eleva Fintech, based in Nashik, responsible for managing and driving business operations within the assigned region. Your key responsibilities include overseeing sales activities, building client relationships, leading a team, ensuring operational compliance, market analysis, and working towards financial inclusion goals. Key Responsibilities: - Manage and drive business operations within the assigned region - Develop and execute strategic plans to meet growth objectives - Oversee sales activities and ensure targets are met - Build and maintain client relationships - Lead a team effectively - Ensure operational compliance with company standards - Conduct market analysis and identify growth opportunities - Coordinate with cross-functional teams to achieve objectives - Work towards the company's financial inclusion goals Qualifications Required: - Strong leadership and team management skills - Sales, business development, and client relationship management capabilities - Proficiency in market analysis, strategic planning, and decision-making - Operational knowledge of financial technology platforms and services - Excellent communication, negotiation, and interpersonal skills - Experience in the financial services or fintech industry is highly desirable - Ability to work on-site in Nashik and manage regional operations effectively - Bachelors or Masters degree in Business Administration, Finance, or a related field,
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posted 1 week ago

Guest Service Representative

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience8 to 13 Yrs
Salary3.5 - 8 LPA
location
Nashik, Nanded+8

Nanded, Ratnagiri, Sangli, Chennai, Kodaikanal, Vilupuram, Rajgarh, Shahdol, Hoshiarpur

skills
  • customer service
  • guest service management
  • guest relations
  • guest service
Job Description
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests.
posted 1 day ago

Restaurant Captain

THE OUTSOURCERS
experience0 to 2 Yrs
Salary1.5 - 2.0 LPA
location
Nashik
skills
  • quick service
  • appetizers
  • order taking
  • floor management
  • waiter activities
  • multi cuisine
  • restaurant captain
Job Description
Location: Nashik Department: Operations Industry: Multi-Cuisine Veg/Non-Veg Restaurant with Bar Experience: 24 years (preferred) Role Overview The Restaurant Captain is responsible for managing the dining floor operations, ensuring excellent guest service, supervising service staff, and maintaining smooth coordination between the kitchen, bar, and service team. The Captain acts as the face of the restaurant, ensuring guest satisfaction and maintaining service standards. Key Responsibilities Guest Service & Experience Welcome guests, understand their preferences, and ensure high-quality dining experience. Handle guest complaints professionally and resolve issues promptly. Ensure accurate order taking and timely service delivery. Ensure upselling of specials, beverages, combos, and high-value items. Floor & Team Management Oversee waiters, runners, and support staff during service hours. Allocate tables and staff responsibilities for efficient operations. Oversee cleanliness, table set-ups, cutlery/glassware standards, and ambiance. Ensure bar orders are managed smoothly with coordination between bar staff and service team. Operations & Coordination Coordinate with kitchen and bar for smooth order flow and timely service. Check KOT/BOT accuracy and ensure minimal errors. Monitor stock of service itemscutlery, glasses, napkins, menus, and POS functioning. Assist with daily opening and closing checklists. Sales & Upselling Train team on menu knowledge, pairing, add-ons, and suggestive selling. Ensure daily upsell targets for beverages and signature dishes are met. Compliance & Hygiene Ensure hygiene and safety standards are followed on the floor and bar area. Ensure staff follow grooming standards, dress codes, and behavior protocols. Reporting Prepare daily shift reports and pass on information to the next shift. Report maintenance or operational issues to management. Candidate Requirements Minimum 24 years experience in a multi-cuisine restaurant (bar experience is a plus). Strong communication and customer-handling skills. Knowledge of POS systems, KOT/BOT processes. Ability to lead and motivate a team. Presentable, disciplined, and service-oriented. Ability to work flexible hours, weekends, and peak seasons.
posted 2 months ago

Guest Service Associate - Housekeeping

Courtyard by Marriott Nashik
experience1 to 5 Yrs
location
Nashik, Maharashtra
skills
  • housekeeping
  • cleaning rooms
  • public spaces
  • guest requests
  • stocking carts
Job Description
As a Guest Environment Expert at Marriott International, your role goes beyond just maintaining a clean room and bed for guests. You are an integral part of creating a memorable and unique guest experience. Your responsibilities include a wide range of housekeeping functions to ensure the appearance and cleanliness of the entire hotel, enabling a great guest experience. Key Responsibilities: - Delivering guest requests promptly and efficiently - Stocking carts with necessary supplies - Cleaning rooms and public spaces to uphold cleanliness standards - Any other duties related to maintaining the hotel spaces Qualifications Required: - Ability to work on your feet, moving around for extended periods - Capable of performing physical tasks, such as lifting objects up to 50 pounds without assistance - Willingness to follow company policies, maintain confidentiality, and uphold quality standards - Professional appearance, communication, and adherence to safety protocols Marriott International is committed to diversity and inclusivity, valuing a people-first culture. The company promotes a non-discriminatory environment based on various protected characteristics, including disability and veteran status, in accordance with the law. Although not explicitly stated in the job description, Courtyard, a brand under Marriott International, is dedicated to serving the diverse needs of travelers worldwide. By joining Courtyard, you become part of a global team that focuses on providing exceptional guest experiences while continuously striving for improvement.,
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posted 1 month ago
experience14 to 18 Yrs
location
Nashik, Maharashtra
skills
  • Customer Interaction
  • Relationship Management
  • Sales Support
  • Coordination
  • Communication
  • Presentation
  • Verbal Communication
  • Written Communication
  • Interpersonal Skills
  • Customer Service
  • MS Office
  • Time Management
  • Customer Data Management
  • ProblemSolving
  • CRM Tools
Job Description
As a Customer Relationship Executive (Female), your role involves managing customer interactions, ensuring high satisfaction levels, and nurturing long-term relationships. You will be responsible for handling customer queries, providing product/service information, coordinating with internal teams, and supporting sales and retention initiatives to enhance the overall customer experience. Key Responsibilities: - Serve as the primary point of contact for customers through calls, emails, or in-person meetings. - Understand customer needs, respond promptly to queries, and ensure timely issue resolution. - Build and maintain positive relationships with existing and potential customers. - Follow up with customers to ensure satisfaction and encourage repeat business. - Assist the sales team in lead generation, client onboarding, and after-sales service. - Provide accurate product/service information to customers. - Coordinate with internal departments (sales, operations, accounts, etc.) for smooth customer service delivery. - Maintain and update customer databases, call logs, and feedback reports. - Track customer preferences and purchase history for personalized service. - Prepare periodic reports on customer satisfaction, feedback, and service quality. - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication, maintain brand image, and etiquette. Required Qualifications & Experience: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 14 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. In this role, you will be entitled to benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund. The work location for this position is in person. (Note: No additional details about the company were mentioned in the provided job description.),
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posted 2 months ago

Service Head - HEMM

My Placement Management Consultants
experience10 to 15 Yrs
location
Nashik, Maharashtra
skills
  • troubleshooting
  • hydraulic systems
  • mechanical systems
  • inventory control
  • team management
  • process improvement
  • customer relationship management
  • team leadership
  • reporting
  • analysis
  • electricalelectronic systems
  • aftersales services
  • importexport procedures
  • efficiency
  • spare parts management
Job Description
As a dynamic and experienced Service Head (AGM) at our company, you will be responsible for leading the After Sales Service operations on a Pan India basis. Your role will involve troubleshooting hydraulic, electrical/electronic, and mechanical systems while managing after-sales services, inventory control, import/export procedures, and team management. This position requires a proactive leader with a hands-on approach to problem-solving and a track record of managing complex technical service operations. Key Responsibilities: - Lead and oversee after-sales service operations for Piling rigs, Hydraulic Grabs & Trench Cutters in India. Maintain response & restoration time as per company guidelines. - Ensure high-quality service delivery for hydraulic and mechanical systems through troubleshooting, maintenance, and repair. - Provide technical guidance and mentoring to service teams to enhance their skills and service performance. - Act as the technical expert in diagnosing and troubleshooting complex hydraulic and mechanical issues. Collaborate with customers and internal teams to resolve technical problems. - Develop and implement strategies for continuous improvement in service processes to enhance customer satisfaction. Optimize maintenance and repair workflows for hydraulic and mechanical systems. - Oversee spare parts inventory management to ensure availability of critical components. Implement efficient inventory control measures to streamline parts procurement processes. - Ensure compliance with import/export regulations and handle documentation related to parts and equipment shipments. Manage timely delivery and receipt of imported parts/equipment. - Build and maintain strong customer relationships to ensure satisfaction and trust in after-sales services. Proactively address customer concerns and provide training and support on product use and maintenance. - Lead, motivate, and develop the service team to ensure high performance and adherence to service standards. Conduct performance reviews and provide ongoing training in hydraulic and mechanical troubleshooting. - Prepare and deliver regular reports on service performance, customer feedback, inventory status, and operational metrics. Analyze service trends to identify areas for improvement and strategic enhancements. Qualifications and Experience: Education: - Bachelors degree in mechanical engineering, Electrical Engineering, or relevant field. Additional certifications or experience in hydraulic/mechanical systems or service management would be an advantage. Experience: - Minimum 10-15 years of experience in after-sales service with a focus on hydraulic and mechanical systems in Construction, Mining, and Foundation equipment segments. - Proven expertise in troubleshooting technical issues related to hydraulic and mechanical systems in heavy machinery. - Strong background in managing after-sales service teams and optimizing service operations. - Demonstrated experience in inventory control and spare parts management for heavy machinery and equipment. Leadership Skills: - Strong leadership and team management capabilities. Excellent communication and interpersonal skills to liaise with customers, vendors, and internal teams.,
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posted 1 month ago
experience10 to 14 Yrs
location
Nashik, Maharashtra
skills
  • Logistics Operations
  • Supply Chain Operations
  • Revenue Assurance
  • Transportation
  • 3PL
  • 4PL
  • Sea Freight
  • Retail
  • Courier
  • Parcel
  • FTL
  • LTL
  • Client Relationship Management
  • Root Cause Analysis
  • Continuous Improvement
  • Process Optimization
  • Contract Management
  • Attrition Management
  • Order Fulfilment
  • Transport
  • Logistics Domain
  • Road Freight
  • Last Mile Delivery
  • Pallet Services
  • Monthly Business Review
  • Quarterly Business Review
  • Corrective Action Plans
  • SOP Evaluation
  • PL Management
Job Description
Role Overview: You will be leading a team managing documentation related to logistics and supply chain operations (logistics EDI documents) to support Order Fulfilment, Revenue Assurance, and Transportation for an Australian 3PL. Your experience of 10+ years in leading 3PL or 4PL Transport and Logistics Operations will be crucial for this role. Key Responsibilities: - Manage client relationship and expectations W.R.T. EDI documentation - Build a strong working relationship with clients - Build and present Monthly and Quarterly Business Review - Address escalations with RCA and implementation of Corrective Action Plans - Manage a team of supervisors and production staff that handle all EDI documentation - Drive a Continuous Improvement culture within the business leading to year on year productivity improvement of staff by way of elimination of NVA or automation - Become an expert at the process - Evaluate SOP and optimize process and procedures - Work with multiple functions like Training, Quality, Transformation to ensure operations meet its contractual commitments - Lead on-boarding of new work and activities through an efficient transition methodology - Manage attrition within acceptable threshold and hire staff as and when required- Voice of Customer (VOC) and NPS scores - Account P&L goals Qualifications: - Graduate Additional Details: WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company that combines industry knowledge with technology and analytics expertise to deliver innovative solutions to clients across various industries. With a workforce of 44,000+ employees, WNS enables businesses in multiple sectors to transform their outcomes with operational excellence.,
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posted 3 weeks ago
experience1 to 5 Yrs
location
Nashik, Maharashtra
skills
  • Cash Handling
  • Customer Interaction
  • Customer Service
  • Complaint Handling
  • Inventory Management
  • Compliance
  • POS Operations
  • Store Support
  • Security Procedures
Job Description
Role Overview: As a Cashier, you will be responsible for efficiently handling cash transactions and providing excellent customer service at the store. You will play a key role in ensuring smooth operations at the cashier counter and supporting the overall store environment. Key Responsibilities: - Operate cash registers, barcode scanners, and POS systems accurately. - Process cash, credit/debit card, UPI, and digital wallet transactions securely. - Issue receipts, refunds, or change accurately and in a timely manner. - Balance cash drawers at the beginning and end of shifts. - Greet customers with a welcoming attitude and offer assistance promptly. - Answer customer inquiries regarding products, services, promotions, and prices. - Handle complaints or concerns professionally and escalate to supervisors when needed. - Assist customers with product returns, exchanges, or gift wrapping, as per policy. - Maintain cleanliness and organization of the cashier counter and front area. - Ensure sufficient packaging materials (bags, wrapping paper, etc.) are available. - Support floor staff during high-traffic periods when needed. - Participate in inventory checks or restocking as assigned. - Follow all cash handling procedures to prevent theft or errors. - Monitor for suspicious activity or potential security risks and report promptly. Qualification Required: - High School Diploma or equivalent (Bachelor's degree preferred for some positions). - Previous cashier, retail, or customer service experience is an advantage. - Excellent communication and interpersonal skills. - Patience, attention to detail, and ability to work under pressure. - Ability to stand for extended periods and manage fast-paced work. Additional Details: The job type for this position is full-time, and the work location is in person.,
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posted 2 weeks ago
experience14 to 18 Yrs
location
Nashik, All India
skills
  • Customer Interaction
  • Relationship Management
  • Sales Support
  • Coordination
  • Communication
  • Presentation
  • Verbal Communication
  • Written Communication
  • Interpersonal Skills
  • Customer Service
  • MS Office
  • Time Management
  • Customer Data Management
  • ProblemSolving
  • CRM Tools
Job Description
As a Customer Relationship Executive, you will play a vital role in managing customer interactions and maintaining long-term relationships to ensure a high level of satisfaction. Your responsibilities will include: - Serving as the primary point of contact for customers via calls, emails, or in-person meetings. - Understanding customer needs, responding promptly to queries, and ensuring timely issue resolution. - Building and maintaining positive relationships with existing and potential customers. - Following up with customers to ensure satisfaction and encourage repeat business. You will also be involved in sales and support coordination by: - Assisting the sales team in lead generation, client onboarding, and after-sales service. - Providing accurate product/service information to customers. - Coordinating with internal departments for smooth customer service delivery. In addition, you will be responsible for customer data management by: - Maintaining and updating customer databases, call logs, and feedback reports. - Tracking customer preferences and purchase history for personalized service. - Preparing periodic reports on customer satisfaction, feedback, and service quality. Your role will also involve communication and presentation skills as you: - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication to maintain brand image and etiquette. Qualifications & Experience Required: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 1-4 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. Please note that this is a full-time, permanent position with benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund provided. The work location will be in person. As a Customer Relationship Executive, you will play a vital role in managing customer interactions and maintaining long-term relationships to ensure a high level of satisfaction. Your responsibilities will include: - Serving as the primary point of contact for customers via calls, emails, or in-person meetings. - Understanding customer needs, responding promptly to queries, and ensuring timely issue resolution. - Building and maintaining positive relationships with existing and potential customers. - Following up with customers to ensure satisfaction and encourage repeat business. You will also be involved in sales and support coordination by: - Assisting the sales team in lead generation, client onboarding, and after-sales service. - Providing accurate product/service information to customers. - Coordinating with internal departments for smooth customer service delivery. In addition, you will be responsible for customer data management by: - Maintaining and updating customer databases, call logs, and feedback reports. - Tracking customer preferences and purchase history for personalized service. - Preparing periodic reports on customer satisfaction, feedback, and service quality. Your role will also involve communication and presentation skills as you: - Handle inbound/outbound calls and walk-in customers professionally. - Represent the company during client visits, meetings, and promotional events. - Ensure effective communication to maintain brand image and etiquette. Qualifications & Experience Required: - Education: Graduate in any discipline (BBA / MBA preferred). - Experience: 1-4 years of experience in customer service, sales support, or client relations. - Industry Preference: Real Estate, Retail, Healthcare, Hospitality, Education, or Corporate Services. Key Skills & Competencies: - Excellent verbal and written communication skills. - Pleasant personality, good grooming, and professional demeanor. - Strong interpersonal and problem-solving skills. - Customer-focused attitude with patience and empathy. - Proficiency in MS Office and CRM tools. - Ability to multitask and manage time effectively. Please note that this is a full-time, permanent position with benefits such as cell phone reimbursement, internet reimbursement, and Provident Fund provided. The work location will be in person.
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posted 2 months ago
experience2 to 6 Yrs
location
Nashik, Maharashtra
skills
  • Sales strategies
  • Relationship building
  • Business development
  • Networking
  • Market research
  • Lead generation
  • Negotiation
  • Customer service
  • Product demonstrations
  • Crossfunctional collaboration
  • Sales data analysis
Job Description
Role Overview: You will be responsible for developing and executing sales strategies to drive revenue growth in the manufacturing sector. Building and maintaining relationships with existing and potential clients to increase sales opportunities will be a key aspect of your role. You will also need to identify and pursue new business opportunities through networking, market research, and lead generation. Conducting product demonstrations and presentations to showcase manufacturing products and services will be part of your responsibilities. Negotiating and closing sales deals with clients, ensuring mutually beneficial agreements, will also be a crucial part of your role. Collaborating with cross-functional teams, including production, logistics, and customer service, to ensure seamless delivery of products will be essential. Analyzing sales data and market trends to inform sales strategies and optimize results will also be a significant aspect of your responsibilities. Providing excellent customer service and support to ensure client satisfaction and retention is another key part of this role. Key Responsibilities: - Develop and execute sales strategies to drive revenue growth in the manufacturing sector - Build and maintain relationships with existing and potential clients to increase sales opportunities - Identify and pursue new business opportunities through networking, market research, and lead generation - Conduct product demonstrations and presentations to showcase manufacturing products and services - Negotiate and close sales deals with clients, ensuring mutually beneficial agreements - Collaborate with cross-functional teams, including production, logistics, and customer service, to ensure seamless delivery of products - Analyze sales data and market trends to inform sales strategies and optimize results - Provide excellent customer service and support to ensure client satisfaction and retention Qualifications Required: - Prior experience in sales, preferably in the manufacturing sector - Strong communication and negotiation skills - Ability to build and maintain relationships with clients - Analytical mindset with the ability to interpret sales data and market trends - Excellent customer service skills - Bachelor's degree in Business Administration or related field (preferred) (Note: No additional details about the company were provided in the job description),
ACTIVELY HIRING
posted 1 week ago
experience3 to 7 Yrs
location
Nashik, Maharashtra
skills
  • Preventive Maintenance
  • Troubleshooting
  • Installation
  • Diagnostics
  • Communication skills
  • Customer service
  • Electricity handling
  • Maintenance Repair
  • HVAC systems
  • Technical acumen
Job Description
Job Description As a Refrigeration Mechanic at ApplianceCare, you will be responsible for diagnosing and repairing refrigeration systems. Your key responsibilities will include: - Performing preventive maintenance on refrigeration systems - Troubleshooting issues related to refrigeration systems - Carrying out maintenance and repairs to ensure proper functionality - Adhering to safety standards to provide high-quality service to clients To qualify for this role, you should have: - Strong knowledge and hands-on experience with preventive maintenance and troubleshooting of mechanical and refrigeration systems - Proficiency in working with electricity, including safe handling, installation, and diagnostics - Skills in maintenance and repair of refrigeration systems and HVAC appliances - Understanding of HVAC systems and their components - Ability to efficiently identify and resolve issues for optimal performance - Strong technical acumen and familiarity with common tools and equipment - Professional certifications in refrigeration or HVAC systems are preferred - Effective communication skills and customer service orientation If you join ApplianceCare, you will be part of a professional home appliance repair and maintenance service provider that is committed to delivering reliable and affordable solutions. The company specializes in a range of household appliances and ensures safe, quality repairs while prioritizing customer satisfaction. With 24/7 customer support and same-day service, ApplianceCare is a trusted and accessible brand in the industry.,
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posted 2 months ago
experience0 to 4 Yrs
location
Nashik, Maharashtra
skills
  • research
  • development
  • healthcare services
  • cuttingedge technology
  • preventive care
  • community health programs
  • awareness campaigns
Job Description
As a part of the team at Apollo Hospitals, you will play a crucial role in delivering quality healthcare services and contributing to patient-centric care, innovation, and social responsibility. - Provide comprehensive healthcare services across various specialties and disciplines - Utilize cutting-edge technology and collaborate with a highly skilled team of healthcare professionals - Prioritize research, development, and preventive care initiatives - Participate in community health programs and awareness campaigns - Uphold core principles including patient-centric care, teamwork, integrity, and compassion Qualifications Required: - Graduate degree level - Full-time availability - Location: Plot No. 1, Swaminarayan Nagar, New Adgaon Naka, Panchavati, Nasik, Maharashtra, 422003, IN Join Apollo Hospitals in delivering exceptional care and service to patients, embodying values of integrity and compassion. Take part in making a significant impact on healthcare progress in the community. If you are ready to embark on this journey of excellence, do not hesitate to contact the Apollo Hospitals team.,
ACTIVELY HIRING
posted 1 month ago
experience15 to 20 Yrs
location
Nashik, Maharashtra
skills
  • US Healthcare
  • ITES
  • Automation
  • Compliance
  • Digital transformation
  • Automation
  • Advanced analytics
  • Client Relationship Management
  • People Leadership
  • Client Onboarding
  • Transition Management
  • Compliance
  • Risk Management
  • HIPAA
  • HITRUST
  • Data security
  • Athena
  • Epic
  • RCM Operations
  • Techenabled Physician Services
  • AIenabled workflows
  • AIML
  • RPA
  • PHI
  • US healthcare regulatory compliance
  • Disaster recovery preparedness
  • eClinicalWorks
  • NextGen
Job Description
As the Vice President of Revenue Cycle Management (RCM) at TRIARQ Health, your role will be to lead and scale the India-based revenue cycle organization. You will be responsible for overseeing end-to-end RCM delivery and championing intelligent, AI-enabled workflows to enhance efficiency, accuracy, and client satisfaction. This senior leadership position requires a unique blend of deep RCM domain expertise, exceptional people leadership skills, strong technological fluency, and a proven track record of driving large-scale transformations in high-growth environments. **Key Responsibilities:** - **Strategic Leadership** - Lead the transformation and expansion of the India RCM organization while ensuring quality and efficiency. - Define and execute a scalable operating model aligned with business growth and evolving client needs. - Partner with executive leadership to align India operations with corporate strategy and financial performance goals. - Drive digital transformation through automation, AI/ML, RPA, and advanced analytics. - Collaborate with product and engineering teams to implement intelligent platforms and real-time reporting. - **Operations & Delivery Excellence** - Improve quality, turnaround time, and cost-efficiency by fostering a culture of accountability and performance. - Establish real-time dashboards and metrics for key performance indicators. - Ensure process standardization across clients while supporting specialty-specific needs. - Govern SOPs across all RCM processes to ensure compliance and consistency. - **Client Relationship Management** - Act as an executive sponsor for key clients and build long-term partnerships. - Serve as the operational interface for senior U.S. leadership on delivery performance. - Lead structured Client Business Reviews to track KPIs and propose improvements. - **People Leadership & Culture** - Build and inspire a world-class team through strong leadership layers. - Foster a high-performance culture of accountability, innovation, and continuous learning. - Implement structured mentorship and leadership pipeline development programs. - **Client Onboarding & Transition Management** - Lead the transition and onboarding of new clients. - Partner with sales, product, and technology teams to deliver pre-sales commitments into steady-state operations. - Oversee knowledge transfer and training programs for smooth go-live. - **Compliance & Risk Management** - Ensure regulatory compliance and maintain data security standards. - Drive risk assessment, audit readiness, and internal controls. **Ideal Candidate Profile:** - Experience: 15-20+ years in U.S. healthcare RCM, with 5+ years in senior leadership roles. - Scale: Demonstrated ability to grow operations to enterprise scale. - Technology: Proven success in leading automation, analytics, and AI adoption in RCM. - Leadership: High EQ, strong communicator, able to lead through complexity and change. At TRIARQ Health, you will have the opportunity to lead the transformation of a high-impact, tech-enabled healthcare services business, drive innovation in healthcare and technology, work in a collaborative environment with direct influence on company strategy, and have significant visibility and P&L ownership. To apply for this role, please send your updated resume to jobs@triarqhealth.com with the subject line: Application - Vice President, RCM.,
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