3,675 Senior Service Manager Jobs in Pune

1. 10+ years of experience in building CRM, Subscriber managements systems.  2. Should be proficient in designing such systems, selection of components with deep technical understanding of the following tech platforms:  a. ERP systems  b. CRM systems (Added plus if the candidate has in his professional career used platforms like SalesForce, SugarCRM or Zoho to develop custom requirements)  c. Lead development of Subscriber management systems  d. Should have experience in managing teams on AWS based platforms in production environment  e. Billing and Payment gateway understanding  f. Provided support to business partners for Business Intelligence. For BI as we will building this platform, we shall be have design Databases for holding this data coming from multiple components. So good understanding of DB design is also a must.  3. Must have lead teams of 10 to 20 with a mix of developers and infra structure supports teams."

Job Title: Engineer / Senior Engineer (L80 / L70) Location: Pune Department: Electric Powertrain Engineering Job ID: ITC/-E/20251107/14229 Posted On: 7th November 2025 Experience Required: 5-8 Years Qualification: B.E Salary Range: 5,00,000 14,00,000 LPA Vacancy: 1 Position Status: Open Job Description We are looking for an experienced Engineer / Senior Engineer to join our Electric Powertrain team. The role involves the design and development of commercial vehicle electric powertrains, including motors, inverters, reducers, and e-axles. The ideal candidate will have hands-on electric vehicle (EV) experience and the technical expertise needed to support prototype and validation teams, suppliers, and manufacturing units. The position requires strong analytical skills to perform system-level analysis, root cause investigations, and interface issue resolution. The engineer will also lead design reviews, define component specifications, and recommend improvements to enhance product performance and reduce costs. Key Responsibilities Design and develop electric powertrain components including motors, inverters, reducers, and e-axles. Support prototype and validation teams with technical inputs and documentation. Work closely with suppliers and manufacturing teams to define, refine, and validate component specifications. Conduct system analysis and root cause investigations for interface and performance-related issues. Coordinate and lead design reviews; suggest improvements for product performance and cost reduction. Ensure designs meet functional, safety, and durability requirements for commercial vehicle EV applications.

Dear Candidate We are pleased to inform you about a excellent job opening in Pune, The company name is Allianz services.  Job Description - Associate/Senior Associate Customer Service GCSE Level or equivalent Freshers or candidates with experience in International Voice Process Able to demonstrate a thorough understanding of spoken English; together with excellent personal communication skills both written and verbal, and ability to adapt style to suit the business audience. Demonstrate a desire to work as a Team Player. Adherence to tight timescales and the ability to work with attention to detail. Flexibility to work in rotational (24/7) shifts. You can drop your resume@ ankitarecruiter1103@gmail.com Interview Date :22 December, 2025  Interview Location :Pune Exact Location will be shared once we shortlist the candidates The registration link is to be shared once you reach the location of the interview.  Kind Regards Ankita Jobs Territory

Job Description - Direct Marketing Channel  Designation: Sr. Relationship Manager/Executive Relationship Manager Compensation/CTC Package: 2.2L to 6 L CTC per annum + Heavy Incentives based on sales performance + Opportunity to Travel to exciting locations Nationally and Internationally + Fast Track promotions 3 promotion cycle in a year.   Roles & Responsibilities: * Fix customer appointments and visit potential customers for new business.  * Make the customer understand about the various benefit available in the plan & check whether it meets customer requirements. *Self-sourcing of customer leads from own natural market to sell Life insurance products. *Customer Leads when provided are to be called and fix appointments for sales visit and convert the leads to sales.  *Cross-sell/up-sell products. * Assuring /t the business targets are met as per goal sheet given.   Criteria Required: Age Limit 24 to 39 years.  Education Qualification: Graduate Any stream. Experience of at least 6 months of Life Insurance sales or BFSI sales.  Local resident for some time - Should have natural market in that location.  2-Wheeleror 4-Wheeler must.  Android based smart phone.   What is in it for you:  Grooming and Development as a sales leader in Life Insurance industry.  High Earning potential through Incentives. Defined Career Growth path. Dealing a competency by dealing with high profile customer. Regular Skill enhancement programs.  Fast track promotion on completion of yearly target in less than six months  Opportunity to Travel to exciting locations both National and International.  

Recruit team to archive business target .Execution of sales strategy to increase market and reach penetration Goal Setting and assisting them. Build long term relationship with new and existing customers.nikita@willpowerconsultants.in 70300 52927 Required Candidate profile minimum 2 years of experience in field salesgraduation Perks and benefits Fast Track promotionunlimited incentivemediclaim

Job Description: Deputy Manager / Senior Engineer Closures Design Position Summary The Deputy Manager / Senior Engineer Closures Design is responsible for the design and development of automotive closure systems, including doors, hoods, tailgates, and related components. The role requires strong expertise in Body in White (BIW), sheet metal design, and the use of advanced design and development tools. The candidate will lead a team to conceptualize, engineer, and deliver high-quality closure systems that meet performance, weight, cost, and manufacturability requirements. Key Responsibilities 1. Closures Design & Development Lead the design and development of automotive closures such as doors, hoods, tailgates, and associated BIW components. Create concepts, 3D models, and detailed design solutions that meet functional, safety, and regulatory requirements. Ensure designs are optimized for performance, weight reduction, cost, and manufacturability. 2. BIW & Sheet Metal Engineering Apply strong knowledge of BIW and sheet metal design principles in developing robust closure systems. Collaborate with CAE, Manufacturing, Tooling, and Quality teams to validate design feasibility. Conduct tolerance studies, gap & flush analysis, and ensure compliance with GD&T standards. 3. Design & Development Tools Utilize key product development tools including APQP, DFMEA, DFA, DFM, DFS, GD&T, and other engineering methodologies. Ensure closure designs adhere to process guidelines and meet project milestones. 4. Problem Solving & Root Cause Analysis Conduct analytical investigations to identify root causes of design or performance issues. Propose effective design solutions and corrective actions independently. Support debugging activities during prototype builds and testing phases. 5. Project & Team Leadership Lead and guide a team of engineers in conceptualizing and developing closure designs. Review team deliverables, ensure technical quality, and provide mentorship. Coordinate cross-functional activities and ensure timely completion of design tasks. 6. Documentation & Data Management Prepare design documentation, engineering change requests, and review reports. Manage CAD data releases and ensure accuracy in PLM systems. Support product reviews, gate meetings, and technical presentations.

Job Description: Senior Software Engineer Position Overview We are seeking an experienced Senior Software Engineer with strong expertise in PL/SQL, REST/SOAP APIs, JavaScript, HTML5, CSS, and SQL. The ideal candidate will be responsible for designing, developing, and optimizing applications on Oracle APEX, ensuring seamless integration, high performance, and exceptional user experience. Key Responsibilities Application Development Design, develop, and deploy applications using Oracle APEX with modern UI/UX practices. Write efficient and optimized PL/SQL packages, procedures, functions, and triggers. Implement responsive front-end components using JavaScript, HTML5, and CSS. API Integration Develop and integrate RESTful APIs and SOAP-based web services for data exchange. Ensure secure, scalable, and reliable communication across systems. Troubleshoot and optimize API performance and error handling. Database & SQL Design and optimize SQL queries, views, indexes, and database objects. Support database performance tuning and ensure data integrity within Oracle environments. Collaborate with DBAs on schema design and deployment. System Enhancement & Support Analyze business requirements and translate them into technical solutions. Perform application testing, debugging, and production support. Ensure high-quality documentation for all development activities. Collaboration Work closely with cross-functional teams including business analysts, QA, and project managers. Participate in agile ceremonies, code reviews, and deployment cycles. Required Skills & Qualifications Strong hands-on experience with Oracle APEX development. Expertise in PL/SQL and Oracle database programming. Proficiency in JavaScript, HTML5, CSS, and front-end development. Experience with RESTful APIs and SOAP services integration. Strong SQL skills with the ability to write and optimize complex queries. Good understanding of application security, authentication, and authorization. Preferred Qualifications Experience with Oracle APEX Themes, Interactive Reports, and APEX Plugins. Familiarity with CI/CD tools and version control (Git). Exposure to cloud platforms (OCI/AWS/Azure). Understanding of Oracle performance tuning and architecture. M.A. is required

Job Title Deputy Manager Production (BIW / KUC BIW) Job Summary We are seeking a skilled and motivated Deputy Manager Production (BIW) to manage day-to-day manufacturing operations, ensure adherence to production schedules, maintain quality and safety standards, and drive continuous improvement. This role will be responsible for overseeing shop-floor activities, managing non-conformities, conducting process audits, and liaising with various teams to resolve customer issues. Key Responsibilities Daily Production & Shop-Floor Management Plan, coordinate and monitor daily production activities to meet schedule and output targets. Allocate manpower and manage machine utilization to ensure smooth workflow. Oversee timely disposal or segregation of non-conforming products or scrap. Quality Management & Process Audits Conduct regular process audits on the shop floor to ensure compliance with quality standards and SOPs. Maintain and enforce Quality Management System (QMS), including documentation (SOPs, work instructions, 5S, etc.). Identify non-conformities (NCs), follow up for closure with corrective and preventive actions (CAPA). Customer Concerns & Issue Resolution Address and resolve internal or external customer complaints or concerns related to product quality or delivery. Coordinate with quality, production, and other teams to manage rework / rejection and ensure corrective measures are implemented and sustained. Continuous Improvement & Process Optimization Identify areas for operational improvement (efficiency, quality, safety) and lead continuous improvement initiatives (e.g. 5S, lean practices, waste reduction, reduction of breakdowns). Support and drive root-cause analysis, corrective/preventive action (CA/PA), and process optimization. Facilitate training and skill development for operators / shop-floor staff. Maintenance & Resource Management Coordinate with maintenance / engineering team to ensure preventive maintenance and timely breakdown resolution to minimize downtime. Maintain records of downtime, equipment utilisation, production efficiency metrics (e.g., overall line efficiency). Safety & Housekeeping Ensure strict compliance with safety protocols, workplace safety standards, and housekeeping (5S, good shop-floor practices). Promote safety culture and awareness among all shop-floor staff. Reporting & Documentation Maintain and update production logs, quality records, audit reports, non-conformity / scrap logs. Provide regular reports / updates to senior management on production performance, quality metrics, safety incidents, and improvement status. Qualifications & Experience Bachelors degree in Mechanical / Production / Manufacturing / Automotive / related engineering discipline or Diploma with relevant experience. Ideally 3+ years experience (for degree holders) or 5+ years (for diploma holders) in production or manufacturing operations, preferably in automotive or heavy manufacturing environment. Proven experience in managing shop-floor operations, production planning, quality assurance, and continuous improvement initiatives. Required Skills & Competencies Strong leadership and people-management skills, with ability to manage teams across shifts. Good problem-solving, analytical thinking, decision-making abilities; adept at root-cause analysis and corrective/preventive action implementation. Sound understanding of manufacturing processes, production planning, quality standards, safety regulations, and maintenance coordination. Familiarity with quality systems, SOPs, 5S / lean / continuous improvement practices preferred. Effective communication and interpersonal skills; ability to coordinate across departments (production, quality, maintenance, planning).  

Job Description Territory Manager - Retail Sales Role Overview The Territory Manager Retail Sales is responsible for leading and managing H KVA power project requirements from initiation to successful completion. The role involves understanding customer needs, translating them into project specifications, developing actionable plans, and ensuring seamless coordination across cross-functional teams. The candidate will support technical evaluations, drive customer engagement, conduct market research, and ensure projects are delivered on time, within budget, and as per the required technical standards. This role also includes preparing progress reports and proactively addressing project challenges to support business growth. Key Responsibilities Project Leadership & Execution Lead end-to-end execution of H KVA power projects, from requirement gathering to commissioning. Understand and analyze customer requirements and convert them into detailed project plans and deliverables. Define project scope, timelines, milestones, and resource plans in alignment with business objectives. Monitor project progress, identify risks, and ensure timely mitigation to meet customer expectations. Customer Engagement & Technical Support Act as the primary point of contact for customers throughout the project lifecycle. Provide technical support, product clarifications, and solutions to customers and internal teams. Conduct technical presentations, site assessments, and product demonstrations to support decision-making. Build and maintain strong customer relationships to drive retention and repeat business. Cross-Functional Collaboration Collaborate with engineering, service, supply chain, commercial, and sales teams to ensure alignment on project requirements. Coordinate with external stakeholders including channel partners, contractors, and vendors for project execution. Support the sales team in technical discussions, bid preparations, and solutions offering. Market Research & Business Strategy Conduct market research to understand industry trends, competitor offerings, and customer expectations. Provide insights and recommendations to senior management for improving product positioning and sales strategies. Develop and implement strategies for technical handling, customer engagement, and territory expansion. Identify new business opportunities within the assigned territory and support sales growth initiatives. Performance Monitoring & Reporting Track project KPIs including timeline adherence, budget utilization, customer satisfaction, and technical performance. Prepare regular reports and dashboards for senior leadership detailing project status, risks, and key challenges. Ensure all documentation, approvals, and compliance requirements are met throughout the project lifecycle. Review project outcomes to identify areas for improvement and implement learnings in future projects. Required Skills & Competencies   Strong understanding of H KVA diesel generator sets, power systems, and related electrical equipment. Experience in technical evaluation, project planning, and onsite execution of power projects. Proficiency in reading and interpreting technical specifications and electrical drawings. Knowledge of commercial considerations, supply chain processes, and project costing. Excellent communication, customer handling, and stakeholder management abilities. Strong analytical and problem-solving skills with a detail-oriented approach. Ability to lead multiple projects simultaneously and manage deadlines effectively. Self-driven, collaborative mindset with a focus on delivering high-quality outcomes. B.Tech required.

Dy. Manager Finance & Accounts (F&A) Job Code: ITC/-M/20251120/24518 Position: Dy. Manager F&A Experience: 7-11 years CTC: 8,00,000 13,00,000 annually Location: Pune Industry: Automobiles & Components / Manufacturing Position Type: Full-time Status: Open About the Role We are looking for a highly skilled Dy. Manager F&A to manage finance and accounting operations within the manufacturing function. The role involves handling CAPEX, fixed assets, audits, financial reporting, and reconciliations, with strong coordination across teams and departments. The ideal candidate will have hands-on experience with SAP, ICFR audits, asset capitalization, and project-wise financial tracking. Key Responsibilities CAPEX & Asset Management Prepare CAPEX MIS, including project-wise analysis of CWIP and asset ageing. Maintain fixed assets schedules for monthly and quarterly accounts consolidation and audits. Handle asset capitalization and follow-ups for asset additions via IC portal and manual entries. Manage lease vehicle accounting and lease entries for ROU land & building. Follow up on asset deletions, disposals, retirement, transfers, and SAP execution. Track CAPEX advances and ensure timely closure. Review open commitments with project owners and departments. Create WBS and coordinate with AM teams for budget updates. Conduct physical asset verification and audits. Financial Reporting & Reconciliation Reconcile personnel costs, welfare expenses, and person-wise travel MIS. Ensure timely submission of ICFR audits and coordinate with auditors for management testing. Perform reconciliations with related parties on bi-monthly and quarterly basis. Coordinate with corporate accounts and manage timely reporting. Update RPT/ICP Reco in Hyperion, IUTN, and maintain RPT portal records. Systems & Process Excellence Maintain accurate SAP accounting entries and asset records. Generate financial reports to aid management decision-making. Implement best practices in financial reporting and CAPEX management. Qualifications MBA in Finance, Accounting, or related field. 7-11 years of relevant experience in Finance & Accounts, preferably in manufacturing or automotive sectors. Strong knowledge of CAPEX accounting, asset management, SAP, and ICFR audits. Excellent analytical, coordination, and team-handling skills. Strong communication skills and ability to liaise across departments and with auditors. Why Join Us Lead financial operations in a manufacturing environment with strategic visibility. Exposure to CAPEX planning, audits, and process improvement initiatives. Work in a collaborative environment with cross-functional teams and senior management. How to Apply Interested candidates should share their resume with Job Code: ITC/-M/20251120/24518 mentioned in the subject line.

Urgent Hiring for Manager / Sr. Manager Independent Financial (Jaipur, Pune, Mumbai)  Profile: Manager / Sr. Manager Independent FinancialLocation- Jaipur, Pune, MumbaiExperience- 2 yearsCtc- upto 7 Lpa (Depends on interview)Working Days- 6 days Reporting To: National Head  Key Highlights:   3 decades of experience in Capital Markets   SEBI registered Category I Merchant Banker Association s Membership of NSE, BSE, BSE WDM, MCX, NCDEX, MCX-SX, CDSL Access to Majority International Exchanges   Pan India Presence (Headquartered in Ahmedabad and Branch Offices in 8 Cities) Team of 250+ professionals (CA, CFA, CS, Financial Experts) and senior management with 20+ years of experience   Associated with All Major Institutional Investors including Mutual Funds, Banks, Insurance Companies, NBFCs and Others   Serving 750+ Major Corporates, Family Offices and 1000+ Retirement Funds C Pension Funds Across the Nation  Key Responsibilities:   Strategic Planning and Leadership:   Develop and execute the sales strategy to drive business growth through the Independent Financial Advisor (IFA) channel. Identify and capitalize on new business opportunities to expand the IFA network. Provide strategic insights and recommendations to senior management for scaling the business.   Relationship Management:   Build and nurture strong relationships with IFAs to ensure high engagement and retention. Address concerns and provide solutions to IFAs to ensure satisfaction and long-term collaboration. Conduct regular meetings, training, and workshops to keep IFAs updated about products and services.   Sales and Business Development:   B2B sales by onboarding and activating high-performing IFAs. Collaborate with the product and marketing teams to design value propositions tailored for the IFA segment. Analyze market trends, competition, and client feedback to identify gaps and opportunities.   Compliance and Reporting:   Ensure adherence to regulatory guidelines and organizational policies in all sales activities. Prepare and present periodic sales reports, forecasts, and performance analyses to the management. Collaborate with compliance teams to ensure IFAs follow all necessary regulations and processes. Qualifications and Skills Required: Bachelors/Masters degree in Business Administration, Finance, or a related field. Minimum 2 years of experience in B2B sales, in wealth management industry. Proven track record of managing and growing the IFA network. Strong understanding of financial products, including mutual funds, insurance, and portfolio management services. Excellent communication, negotiation, and relationship-building skills. Proficiency in using CRM tools, MS Office, and data analytics software. Strategic thinker with strong leadership and team management capabilities. Key Competencies: Goal-oriented and results-driven approach. Ability to manage multiple priorities and thrive in a fast-paced environment. Strong problem-solving and decision-making skills. Adaptability and willingness to embrace change. || Interested candidates can share there CV on Mail or What's app for Shortlisting ||  Thanks & regards. Manshi Agnihotri (HR) Mob-+91-9266128961Manshi@orbitouch-hr.com

*:first-child]:mt-0"> Position: Engine Prod Senior Specialist Engine Machining Shift In ChargeLocation: PuneJob Reference: ITC/EPSS-MSIC/20251022/27768Seeking an Engine Prod Senior Specialist for the Engine Machining Shop in Pune. This role is responsible for managing daily machining operations, maintaining safety standards, and ensuring process adherence and product quality. Key Responsibilities: Oversee CNC, VMC, and SPM machining operations for engine components Achieve production efficiency targets and maintain high-quality output Implement cost-saving measures and ensure optimal inventory accuracy using SAP ERP Lead and manage the machining shop workforce, utilizing MS Office for reporting and analysis Ensure strict safety compliance and monitor process adherence Coordinate with maintenance, quality control, and manufacturing engineering teams to maintain machine health and drive improvements Manage and oversee MIP 3C parts and related machining processes Required Skills:CNC machining, VMC machining, SPM machining, MIP 3C parts management, CNC programming, SAP ERP, MS Office, workforce management Qualification:B.E. Compensation:7,00,000 15,00,000 per year Status:Open Additional Information:Ideal candidates will have hands-on experience in engine shop machining and a strong background in production management and team leadership.              

We are seeking highly skilled Senior Software Engineer with strong expertise in Next.js, react.js, java and AEM (Adobe experience Manager). The ideal candidate should have a solid background in full-stack development, strong problem-solving abilities and experience delivering high-quality, scalable web applications. You will collaborate closely with cross-functional teams to design, develop and maintain modern digital solutions.

Senior Engineer - PTD MTBD (Pune) Role: Develop system functions and architectures for High Voltage Electric Vehicle (EV) Powertrain. Define LV/HV system architecture, create block diagrams, specify hardware and network interfaces, and maintain architecture documentation. Requirements: B.E. in relevant engineering discipline Experience in Electric Powertrain, System Architecture, Vehicle Networking, Functional Safety, Embedded Software, and Automotive Product Development Key Responsibilities: Design and classify system functions based on stakeholder needs and EPT requirements Collaborate with module teams for system integration and drive technical discussions (System FMEA, DVPs) Create system degradation strategies and review functional safety requirements Manage and update system architecture artifacts and documentation Ensure compliance with safety standards and support technical validations Location: Pune This concise JD highlights the crucial technical and collaborative aspects for a Senior Engineer role focused on EV powertrain system architecture, safety, and functional development.

Job Description Build contacts with potential clients to create new business opportunities Explain the customers about the properties. Develop Money Tree Realty as a brand by ensuring service standards in line with company policies. Build good Working relationship with Clients Calling on leads provided by the company Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Calling/Meeting clients for doing need analysis Facilitate negotiation between buyer & seller Closing sale and submitting all relevant documents to seller Understand the core values of the company and its goals. Calling and fixing meeting with clients. Markets go-getter and trend setter. Strong sales acumen with good sense and adaptation to organization culture. Job Specification: Own Vehicle Mandatory. Laptop/Ipad/Tab mandate. Must have excellent communication skills. Pleasing Personality and able to handle sales within defined guidelines. Good PR, Social and Networking Skills to enhance customer base. Out-Of-the box thinker and deliver for self and the team.

Recruit team to archive business target .Execution of sales strategy to increase market and reach penetration Goal Setting and assisting them. Build long term relationship with new and existing customers.nikita@willpowerconsultants.in 70300 52927 Required Candidate profile minimum 2 years of experience in field salesgraduation Perks and benefits Fast Track promotionunlimited incentivemediclaim

Recruit team to archive business target .Execution of sales strategy to increase market and reach penetration Goal Setting and assisting them. Build long term relationship with new and existing customers.nikita@willpowerconsultants.in 70300 52927 Required Candidate profile minimum 2 years of experience in field salesgraduation Perks and benefits Fast Track promotionunlimited incentivemediclaim

Job Description: Senior Software Test Engineer Position Overview We are looking for a skilled Senior Software Test Engineer with strong expertise in the Rail domain, capable of designing high-quality test scenarios and contributing to both manual and automated testing efforts. The ideal candidate should have hands-on experience in C++, Python or scripting languages, and developing robust test automation frameworks for safety-critical rail systems. Key Responsibilities Test Design & Planning Analyze rail system requirements and create detailed test plans, test cases, and test design documents. Apply structured test design methodologies to ensure complete coverage of functional and safety requirements. Review requirement specifications and provide feedback on testability. Test Execution & Automation Develop and maintain test automation scripts using Python or other scripting languages. Execute manual and automated test cases for embedded or control system components built in C++. Implement reusable and scalable automation frameworks tailored to rail industry needs. Defect Management & Reporting Identify, document, and track defects, collaborating with development teams for timely resolution. Perform root-cause analysis on failures and validate fixes through regression testing. Prepare detailed test reports, traceability matrices, and documentation for audits. Domain-Specific Activities Work with rail signaling, control, or onboard systems, ensuring compliance with rail safety standards. Understand system behavior, communication protocols, and operational workflows in the Rail domain. Required Skills & Qualifications Strong experience in Rail domain testing (signaling, interlocking, onboard systems, etc.). Proficiency in Test Design, including creation of test cases, scenarios, and coverage analysis. Hands-on experience with C++ for test understanding, validation, and support. Strong scripting skills in Python or equivalent scripting languages. Experience in building or maintaining test automation frameworks. Good understanding of requirement-based testing and safety-critical system testing. Familiarity with tools such as version control (Git), CI/CD pipelines, and defect tracking systems. Preferred Qualifications Experience with EN 50128/50129 rail safety standards. Exposure to communication protocols used in rail systems. Knowledge of embedded systems, real-time systems, and Linux environments. ISTQB certification or equivalent. Bachelors in Engineering in required.

We are looking for a Sales Manager to lead our sales team and help drive the growth of our business. We need someone who is passionate about sales, enjoys working with a team, and can develop strategies to meet our sales goals.Key Responsibilities:    Lead the Team: Supervise and support a team of salespeople to help them reach their targets.    Develop Sales Plans: Create and implement sales strategies to increase revenue and market share.    Track Sales Performance: Monitor team performance and adjust plans to ensure goals are met.    Build Relationships: Work closely with clients to maintain strong relationships and ensure customer satisfaction.    Collaborate: Work with other teams (marketing, product, etc.) to align on business goals and improve sales processes.Skills & Qualifications:    Proven experience in sales, with at least [X] years in a management role.    Strong leadership and communication skills.    Ability to analyze data and develop effective sales strategies.    Experience with CRM software and sales tools.    Problem-solving mindset and the ability to adapt to changing markets.Why Join Us     Competitive salary and bonuses.    Health benefits (medical, dental, vision).    Opportunities for professional development.    A supportive, team-oriented work environment.Interested If you're ready to lead a dynamic team and drive sales success, apply today!

You will be responsible for coordinating the transition process, including resource planning, infrastructure development, process definition documentation, process training, and certification. Additionally, you will be involved in operations resource planning, quality planning, process compliance, talent management, and service delivery. - Coordinate transition process by planning and identifying resources, coordinating infrastructure and technology requirements with the transition team - Finalize process definition documentation and sign off for specific processes within your purview to finalize the To Be process - Provide inputs on training and certification methodology to ensure right skilling on engagement - Plan and monitor resource deployment, team size, span, shift utilization, skill sets, technology rollout, and ongoing monitoring for specific processes to ensure budget pricing assumptions compliance - Review service quality plan, including quality control, assurance, and improvement, to create a comprehensive quality program for specific processes - Review process compliance and sign off on SOP changes as part of the quality plan to ensure robustness of the process - Implement career development and succession plan for direct reports, as well as career development methodology for the team in specific processes to ensure sustainable employee engagement and motivation - Have experience in Voice process and driving Customer Satisfaction (C Sat) and Net Promoter Score (NPS) as deliverables - Experience in driving up selling in the process - Responsible for individual performance metrics such as productivity, accuracy, and utilization - Maintain and improve call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, completing system audits and analyses, managing system and process improvements - Accomplish organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments Qualification Required: - Operations experience, specifically in Customer Service,