senior-service-manager-jobs-in-hyderabad, Hyderabad

3,761 Senior Service Manager Jobs in Hyderabad

Toggle to save search
posted 5 days ago

Senior Process Executive

WATERLEAF CONSULTANTS (P) LTD.
experience1 to 6 Yrs
Salary2.0 - 4.5 LPA
location
Hyderabad
skills
  • international sales
  • bpo
  • communication skills
  • international voice process
Job Description
Hiring For Best Company in the Market.! Hiring For International Voice Process Minimum 1 Year experience into international voice  CTC: 4.30 LPA Qualification: Any Graduate or PG Location: Hi Tech City, Hyderabad. Shifts: 24/7 Shifts, 5 working days, 2 week offs, 2 way cab. Interview Rounds: HR, Operations, voice versant test.  Point Of Contact: Srivastav HR 9154773623 srivastav@waterleafcounsultants.com  
INTERVIEW ASSURED IN 15 MINS

Top Companies are Hiring in Your City

For Multiple Roles

Jio Platforms Ltd
Jio Platforms Ltdslide-preview-Genpact
posted 6 days ago

Manager / Senior Manager- IT,Manager

MD Shakeel Ahamed Hiring For Ecpl Pvt ltd
experience8 to 12 Yrs
Salary9 - 20 LPA
location
Hyderabad, Bangalore+7

Bangalore, Chennai, Noida, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • sugarcrm
  • erp
  • crm
  • it manager
Job Description
1. 10+ years of experience in building CRM, Subscriber managements systems.  2. Should be proficient in designing such systems, selection of components with deep technical understanding of the following tech platforms:  a. ERP systems  b. CRM systems (Added plus if the candidate has in his professional career used platforms like SalesForce, SugarCRM or Zoho to develop custom requirements)  c. Lead development of Subscriber management systems  d. Should have experience in managing teams on AWS based platforms in production environment  e. Billing and Payment gateway understanding  f. Provided support to business partners for Business Intelligence. For BI as we will building this platform, we shall be have design Databases for holding this data coming from multiple components. So good understanding of DB design is also a must.  3. Must have lead teams of 10 to 20 with a mix of developers and infra structure supports teams."
INTERVIEW ASSURED IN 15 MINS
posted 3 days ago

Corporate sales-GM,AGM,Sr.Manager,Manager,BDM

Thinqor Solutions Private Limited
experience8 to 13 Yrs
Salary10 - 18 LPA
location
Hyderabad, Bangalore+2

Bangalore, Mumbai City, Delhi

skills
  • fire
  • marine insurance
  • general insurance
  • corporate sales
  • liability
  • commercial lines
  • gmc
  • gtl
  • gpa
Job Description
We are looking for below mentioned positions.  Position: GM/AGM/Sr. Manager/Manager -   (Corporate sales - Business Development  EB & Non EB)  Job Description: We are hiring A Business Development Manager to identify growth opportunities, builds client relationships, team handling, lead generation, New client Acquisition and close deals to drive revenue. Responsibilities include market research, proposal development, negotiation, and strategic planning. Collaboration with internal teams and continuous learning are essential for success. Position: Business Development Manager (Team handling role) Department: Commercial Lines (Only Corporate Sales/Commercial Lines) EB (GMC/GPA/GTL) & Non EB (Fire/Marine/Liability) Note: Not to share profiles from the background (B2C/ Retail/Channel Sales/Agency Sales/Bancassurance Sales/Life insurance/Motor insurance) Industry: Preferable General Insurance EB (GMC/GPA/GTL) & Non EB (Fire/Marine/Liability) Work locations: Bangalore, Mumbai, Hyderabad & Delhi Experience: 8-16 years  Key Responsibilities: Develop and maintain relationships with key stakeholders, including clients, partners, and industry influencers. Generate leads and cold-call prospective clients to establish rapport and arrange meetings. Present company offerings and value propositions to potential clients in a compelling manner. Collaborate with internal teams, including sales, marketing, product development, and operations, to develop customized solutions for clients. Negotiate and close business deals, contracts, and agreements. Stay updated on industry trends, market activities, and competitors to identify opportunities for growth. Attend conferences, meetings, and industry events to network and promote the company's services. Provide feedback to management on market trends, competitive threats, and opportunities for innovation. Requirements: Any graduate / post graduate with 8-16 years of experience in corporate sales / B2B sales from General insurance min 2 years as mandatory. Proven track record of success in business development, sales, or a related field. Excellent communication, interpersonal, and presentation skills. Should have experience in team handling (3-4 members) Ability to work independently and as part of a team in a fast-paced environment. Demonstrated ability to meet and exceed sales targets and deadlines
INTERVIEW ASSURED IN 15 MINS
question

Are these jobs relevant for you?

posted 6 days ago
experience3 to 5 Yrs
location
Hyderabad
skills
  • channel
  • sales
  • supply chain management
  • channel partner handling
  • solar epc
Job Description
Job Description : Deputy Manager Role Overview The role is responsible for driving sustainable growth of the Solar Business in the Residential Solar and SME Rooftop segments. The candidate will lead business development activities, expand channel networks, and ensure seamless coordination with internal and external stakeholders. This position plays a key role in developing market strategies, managing sales processes, strengthening channel partnerships, and ensuring successful execution of rooftop solar projects. The role also includes representing the organization at relevant events to promote the brand and capture emerging business opportunities. Key Responsibilities Business Development & Market Expansion Identify, develop, and convert opportunities in the Residential Solar and SME Rooftop markets. Conduct market research to identify evolving business trends, customer expectations, and competitive landscapes. Develop strategic business plans for market penetration and revenue growth. Forecast market demand and contribute to annual business planning. Channel Partner Management Develop and expand the channel partner ecosystem across assigned regions. Identify, onboard, and train new channel partners to strengthen the go-to-market network. Monitor channel performance, provide necessary guidance, and ensure alignment with company objectives. Build strong relationships with partners to drive sales and ensure consistent service delivery. Sales Leadership & Customer Engagement Manage the complete sales cycle from lead generation to deal closure for rooftop solar solutions. Conduct customer meetings, site assessments, commercial negotiations, and proposal presentations. Ensure timely resolution of customer queries and maintain high customer satisfaction. Generate and track sales pipelines to achieve monthly and quarterly sales targets. Project Coordination & Delivery Support Coordinate with engineering, design, and project execution teams to ensure successful installation and commissioning of rooftop systems. Monitor progress and ensure adherence to timelines, quality standards, and compliance requirements. Support end-to-end project delivery, ensuring smooth handover to customers. Marketing, Branding & Industry Outreach Participate in industry conferences, exhibitions, and networking events to enhance brand visibility. Provide marketing teams with market insights and recommendations for promotional activities. Highlight success stories, case studies, and business achievements for brand building. Reporting & Strategy Alignment Maintain regular MIS reports on sales performance, channel updates, and market activities. Share actionable insights with senior leadership to support strategy refinement and business forecasting. Ensure compliance with company policies, safety guidelines, and quality standards. Required Skills & Competencies Strong understanding of rooftop solar solutions, regulatory norms, and market dynamics. Proven experience in business development, channel management, or solar rooftop sales. Excellent communication, negotiation, and stakeholder management skills. Ability to lead sales processes and coordinate with cross-functional teams. Strong analytical skills and ability to translate market insights into strategies. Self-driven, detail-oriented, and able to work in a fast-paced environment. BE required.
INTERVIEW ASSURED IN 15 MINS
posted 1 week ago
experience5 to 7 Yrs
location
Hyderabad
skills
  • Generative AI
Job Description
About the Role This is an exciting software engineer role reporting to the Senior Engineering Manager. You will engineer innovative applications and services using Generative AI GenAI You will work with cutting edge technologies creating new experiences and services Key Responsibilities Engineer well architected efficient scalable stable and secure web applications and backend services with an emphasis on APIs and backend services Develop scalable Generative AI systems that can be used across multiple projects and platforms Stay UpToDate with modern software engineering practices procedures and paradigms and apply this knowledge to software Collaborate with an international engineering and product team Experience Please note that you do not need to qualify for all requirements to be considered We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialogue to be considered Bachelor Masters degree in Computer Science Computer Engineering or related field or equivalent experience Python experience GenAI concepts knowledge JS or similar technologies backend Java NET hyperscale's Google Cloud Azure, AWS and have Python experience Experience working with VCS tools such as GIT Experienced in branching merging and building CICD pipelines Experience with security protocols such as oAuth Microsoft Entra ID SSO Okta and securing applications using them, Experience to development and deployment of applications using Docker Kubernetes. Experience working with varied integration patterns REST SOAP gRPC Web Sockets Batch Webhooks Handson experience creating unit test cases integration test cases perform code reviews, Experience managing version control solutions static code analysis and performing code reviews You have experience with load testing troubleshooting and optimizing performance of web services, Clear communication and excellent problem-solving skills, Enjoy working independently and in a team environment Beneficial Experience Experience using Generative AI software engineering solutions such as Cursor Git, Hub CoPilot, Knowledge of reinforcement learning natural language processing and other advanced AI techniques Experience with cloud based AI services and IaaC such as Terraform and Ansible, You have experience working in large data driven services Experience with Generative AI solutions such as Azure AI Studio AWS Bedrock and Hugging Face
INTERVIEW ASSURED IN 15 MINS
posted 1 week ago

Senior Snowflake Data Engineer

Hucon Solutions India Pvt.Ltd.
Hucon Solutions India Pvt.Ltd.
experience8 to 13 Yrs
Salary8 - 18 LPA
location
Hyderabad, Bangalore+7

Bangalore, Chennai, Noida, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • aws
  • sql
  • data modeling
  • snowflake
  • data build tool
  • five tran
Job Description
Senior Snowflake Data Engineer Location: PAN India Experience: 8+ Years Skills: Snowflake, dbt, FiveTran, Snowpipe, AWS (MWAA, S3, Lambda), GitHub CI/CD Job Description We are looking for an experienced Senior Snowflake Data Engineer with strong expertise in modern data warehousing, cloud technologies, and ELT pipeline development. The ideal candidate should have deep hands-on experience in Snowflake, dbt, cloud environments, and CI/CD practices, with the ability to design scalable and efficient data solutions. Key Responsibilities Analyze, integrate, model, and interpret large and complex datasets from multiple sources. Design and implement ELT data pipelines using dbt with Snowflake as the primary cloud data warehouse. Build efficient and scalable data transformation pipelines using dbt at an advanced level. Work with ETL/ELT and data governance tools such as FiveTran and Alation. Utilize advanced Snowflake features such as RBAC, Dynamic Tables, and various optimization techniques. Ensure strong data modelling and warehousing practices across diverse database technologies. Manage orchestrations using Apache Airflow or AWS MWAA, along with CI/CD pipelines. Oversee continuous deployment, monitoring, and operations of data solutions using GitHub Actions, Terraform, and other DevOps tools. Collaborate with technical and non-technical stakeholders through effective communication. Contribute to building future-state Data Warehouse capabilities using cutting-edge technologies. Adapt and work efficiently within Agile methodology. Preferred Qualifications 2+ years of hands-on experience with Snowflake as a Cloud Data Warehouse and Data Lake platform. Strong understanding of cloud environments, especially AWS (S3, Lambda, MWAA). Airline industry domain experience is a plus.
INTERVIEW ASSURED IN 15 MINS
posted 4 weeks ago

Senior Sales Manager

BHA FOODS PRIVATE LIMITED
experience4 to 9 Yrs
Salary5 - 12 LPA
location
Hyderabad, Bangalore+8

Bangalore, Chennai, Kolkata, Gurugram, Vishakhapatnam, Pune, Mumbai City, Delhi, Guwahati

skills
  • sales
  • customer relationship management
  • development
  • strategy
  • problem-solving
Job Description
We are looking for a Sales Manager to lead our sales team and help drive the growth of our business. We need someone who is passionate about sales, enjoys working with a team, and can develop strategies to meet our sales goals.Key Responsibilities:    Lead the Team: Supervise and support a team of salespeople to help them reach their targets.    Develop Sales Plans: Create and implement sales strategies to increase revenue and market share.    Track Sales Performance: Monitor team performance and adjust plans to ensure goals are met.    Build Relationships: Work closely with clients to maintain strong relationships and ensure customer satisfaction.    Collaborate: Work with other teams (marketing, product, etc.) to align on business goals and improve sales processes.Skills & Qualifications:    Proven experience in sales, with at least [X] years in a management role.    Strong leadership and communication skills.    Ability to analyze data and develop effective sales strategies.    Experience with CRM software and sales tools.    Problem-solving mindset and the ability to adapt to changing markets.Why Join Us     Competitive salary and bonuses.    Health benefits (medical, dental, vision).    Opportunities for professional development.    A supportive, team-oriented work environment.Interested If you're ready to lead a dynamic team and drive sales success, apply today!
posted 1 week ago
experience15 to 19 Yrs
location
Hyderabad, Telangana
skills
  • Sales Operations
  • Customer Service
  • Analytics
  • Process Optimization
  • Artificial Intelligence
  • Data Analytics
  • Performance Management
  • Stakeholder Engagement
  • Team Development
  • Change Management
  • Project Management
  • Lean Six Sigma
  • Automation Technologies
  • Transformation Initiatives
  • Compliance Governance
  • CRM Platforms
  • SFA Applications
  • Enterprise Automation Tools
Job Description
As a Sales Operations Senior Manager in AI, Automation & Transformation at Qualcomm India Private Limited, your role is crucial in architecting the next evolution of sales operations to achieve superior business outcomes and enhance customer experience. With 15 years of progressive experience, you will drive operational excellence within sales and customer service organizations utilizing your expertise in sales strategy, analytics, and process optimization, combined with advanced knowledge of artificial intelligence, automation technologies, and large-scale transformation initiatives. **Key Responsibilities:** - **Strategic Leadership:** Develop and execute comprehensive strategies to enhance customer experience aligning with organizational goals for growth, efficiency, and scalability. - **AI and Automation Enablement:** Lead the design and deployment of AI-driven solutions and automation workflows to enhance sales productivity, accuracy, and customer engagement. - **Transformation Initiatives:** Champion end-to-end transformation projects reimagining sales processes, systems, and infrastructure to support digital-first and future-proof operations. - **Process Optimization:** Continuously review and refine customer experience processes, identifying improvement opportunities and implementing best practices. - **Data Analytics & Insights:** Oversee the implementation of advanced analytics platforms for data-driven decision-making and actionable insights. - **Performance Management:** Establish rigorous performance metrics and reporting frameworks aligned with KPIs to drive accountability at all levels. - **Stakeholder Engagement:** Collaborate with senior executives, cross-functional leaders, and external partners fostering a unified approach to sales operations transformation. - **Team Development:** Mentor and coach a high-performing sales operations team to foster innovation, continuous improvement, and professional growth. - **Change Management:** Design and implement robust change management strategies for successful adoption of new technologies, processes, and structures. - **Compliance & Governance:** Ensure adherence to regulatory requirements and corporate policies embedding governance practices in sales operations activities. **Required Qualifications:** - Bachelors degree in Business Administration, Marketing, Engineering, Information Systems, or related field; Masters degree preferred. - Minimum of 15 years experience in sales operations with success in leading transformation initiatives and implementing AI or automation solutions. - Proven expertise in customer experience/service, process reengineering, and performance management within dynamic organizations. - Advanced knowledge of artificial intelligence, machine learning, and digital automation tools relevant to sales environments. - Strong background in data analytics and reporting methodologies. - Exceptional leadership skills with experience in managing large teams in a global environment. - Excellent communication, negotiation, and stakeholder management abilities. - In-depth understanding of change management principles and practices. - Experience managing multi-million dollar budgets and technology investments. - Ability to thrive in a fast-paced, high-growth, and constantly evolving environment. **Preferred Skills:** - Certification in project management, Lean, Six Sigma, or similar methodologies. - Hands-on experience with CRM platforms, SFA applications, and enterprise automation tools. - Experience implementing AI-powered sales enablement solutions and digital transformation roadmaps. - Expertise in designing and launching global sales operations programs. - Familiarity with compliance and governance frameworks in regulated industries. As a visionary thinker with a drive for innovation and results, resilient and adaptable leader, and collaborative problem solver, you will play a key role in enhancing customer experience, achieving operational efficiency targets, successfully implementing AI and automation solutions, completing transformation initiatives, and developing high-performing teams at Qualcomm India Private Limited.,
ACTIVELY HIRING
posted 2 weeks ago
experience5 to 9 Yrs
location
Hyderabad, All India
skills
  • ServiceNow
  • Jira
  • ITIL
  • IT governance
  • IT service management
  • Confluence
  • Interpersonal skills
  • Analytical skills
  • IT service desk operations
  • Strong communication
  • Crossfunctional team collaboration
Job Description
You will be responsible for overseeing the service desk team, ensuring efficient resolution of IT-related issues, and maintaining high customer satisfaction. Your role will involve managing daily operations, representing the team to stakeholders, and identifying service improvement initiatives. You will also be responsible for managing complaints, suggestions, and compliments, serving as the face of the organization to customers. Key Responsibilities: - Manage daily operations of the service desk and the service desk team - Identify and pursue service improvement initiatives - Oversee a team of Shift leads and Analysts, providing coaching and mentorship - Establish and monitor KPIs and performance metrics for the service desk - Ensure tickets meet or exceed SLAs and performance standards through quality checks - Prioritize tickets based on urgency, impact, and criticality - Handle ticket queue management and shift rosters - Monitor ticket progress, escalating as needed for prompt resolution - Lead the development and refinement of Key Performance Indicators (KPIs) - Regularly review KPI performance data and identify areas for enhancement - Conduct audits of tickets and call interactions to ensure adherence to standards - Proactively analyze support data to identify trends and inefficiencies - Conduct daily shift handover meetings for smooth transition Qualifications Required: - 5-7 years of experience in IT service desk operations or IT service management - 3-5 years of experience in people management - Experience with Confluence or similar Knowledge Management platforms - Experience with ServiceNow, JIRA, or similar ITSM tools Preferred Qualifications: - ITIL certification (Foundation or higher) - Proven ability to drive process improvements and service optimization Additional Details: Zelis India plays a crucial role in enhancing the healthcare financial experience through innovative solutions and a collaborative work culture. The team also contributes to maintaining high service delivery standards and Zelis' award-winning culture. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, Zelis India offers a holistic workplace experience for professional growth. You will be responsible for overseeing the service desk team, ensuring efficient resolution of IT-related issues, and maintaining high customer satisfaction. Your role will involve managing daily operations, representing the team to stakeholders, and identifying service improvement initiatives. You will also be responsible for managing complaints, suggestions, and compliments, serving as the face of the organization to customers. Key Responsibilities: - Manage daily operations of the service desk and the service desk team - Identify and pursue service improvement initiatives - Oversee a team of Shift leads and Analysts, providing coaching and mentorship - Establish and monitor KPIs and performance metrics for the service desk - Ensure tickets meet or exceed SLAs and performance standards through quality checks - Prioritize tickets based on urgency, impact, and criticality - Handle ticket queue management and shift rosters - Monitor ticket progress, escalating as needed for prompt resolution - Lead the development and refinement of Key Performance Indicators (KPIs) - Regularly review KPI performance data and identify areas for enhancement - Conduct audits of tickets and call interactions to ensure adherence to standards - Proactively analyze support data to identify trends and inefficiencies - Conduct daily shift handover meetings for smooth transition Qualifications Required: - 5-7 years of experience in IT service desk operations or IT service management - 3-5 years of experience in people management - Experience with Confluence or similar Knowledge Management platforms - Experience with ServiceNow, JIRA, or similar ITSM tools Preferred Qualifications: - ITIL certification (Foundation or higher) - Proven ability to drive process improvements and service optimization Additional Details: Zelis India plays a crucial role in enhancing the healthcare financial experience through innovative solutions and a collaborative work culture. The team also contributes to maintaining high service delivery standards and Zelis' award-winning culture. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, Zelis India offers a holistic workplace experience for professional growth.
ACTIVELY HIRING
posted 2 days ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Windows Server
  • Azure
  • AWS
  • Active Directory
  • GPO
  • DFS
  • File Servers
  • DNS
  • DHCP
  • VMware vSphere administration
  • O365
Job Description
Role Overview: As a Wintel Specialist, your main responsibility will be the installation, configuration, and troubleshooting of Windows Servers. You will be tasked with handling various server issues such as crashes, performance concerns, advanced connectivity issues, and complex server problems. It is crucial for you to collaborate with third-party vendors to effectively resolve hardware, software, and service-related issues. Key Responsibilities: - Diagnose and resolve L2/L3 issues with VMware ESXi hosts and vSphere environments. - Perform regular maintenance tasks including OS and firmware updates, as well as patch management. - Upgrade Windows server versions from 2012R2 to 2016/2019. - Ensure stability and reliability of VMware environments through monitoring and maintenance. - Manage and resolve incidents within SLA timelines while maintaining proper communication with stakeholders. - Conduct root cause analysis for recurring issues and document findings. - Install, configure, and troubleshoot ESXi Hosts and vCenter servers. - Perform regular maintenance tasks like ESXi host firmware upgrades and vCenter Patch Management. - Upgrade ESXi hosts from version 6.x to 7.x/8.x and deploy and manage virtual machines. - Configure and maintain network settings for VMs, including virtual switches and VLANs. - Proficient in configuring and troubleshooting group policies, access permissions, and security settings. - Collaborate with other IT teams on infrastructure projects, upgrades, and migrations. Qualifications Required: - In-depth knowledge of Windows Server and VMware vSphere administration. - Good knowledge of Azure, AWS, and O365. - Proficiency in Active Directory, GPO, DFS, File Servers, DNS, and DHCP. - Strong analytical and problem-solving skills. - Ability to handle high-pressure situations and manage multiple tasks simultaneously. If you meet these requirements and are ready to take on challenging responsibilities in a dynamic environment, we encourage you to apply for this position.,
ACTIVELY HIRING
posted 2 months ago
experience12 to 16 Yrs
location
Hyderabad, Telangana
skills
  • Project Management
  • Business Operations
  • ITSM
  • Budget Management
  • Project Tracking
  • Risk Management
  • Change Management
  • Team Management
  • Customer Service
  • Postmortem Analysis
  • Stakeholder Communication
  • SLA Adherence
Job Description
As a Project Manager, your primary role will involve direct and managing business operations of all IT Service Management (ITSM) projects from initiation to closure. Your responsibilities will include: - Reviewing and advising on project budget proposals and providing necessary assistance to the account management team. - Tracking and monitoring all project milestones and deliverables, and reporting them to the client accordingly. - Identifying and managing project dependencies and critical paths. - Accepting and assessing status reports, change requests, and requirements documentation to ensure smooth project progression. - Conducting project postmortems and creating a recommendations report to identify successful and unsuccessful project elements. - Coaching, mentoring, motivating, and supervising project team leads, team members, and vendors to take positive action and accountability for their assigned work. - Reporting project status to C-level executives in a timely manner. - Adhering to SLAs and ensuring the service expectations of customers are being met. To qualify for this role, you should: - Be a MBA graduate with a minimum of 12+ years of experience handling project/business operations. - Be an excellent communicator with customer management skills and possess common sense. - Have experience in using CRM and ticketing systems. - Have expertise in using reporting tools such as MS Project, Word, Excel, Power Point, and Visio. - Possess excellent written and verbal communication skills in English. If there are any additional details about the company in the job description, please provide them separately.,
ACTIVELY HIRING
posted 1 week ago

Senior Manager IT Services Sales

Intellixaa IT Solutions
experience3 to 10 Yrs
location
Hyderabad, Telangana
skills
  • communication skills
  • consultative sales
  • software services sales
  • managing a sales team
  • software services industry
Job Description
As an experienced candidate looking to apply for the role of Software Services Sales Manager at Intel, you should have 10+ years of overall experience in software services sales. In addition, it is mandatory to have at least 3 years of experience in managing a sales team. Your role will require strong and aggressive communication skills, a proven track record in team-driven sales target achievements, consultative sales experience, and a good understanding of the software services industry. Your key responsibilities will include: - Managing a team of sales executives in the software services industry - Being an independent contributor - Managing and growing the sales team for the Business Unit - Sustaining and growing the IT services sales projections - Providing management and coaching to the sales team - Executing corporate sales programs and methodologies - Aligning the sales organization structure to maximize efficiency and meet corporate objectives As a Graduate/postgraduate from a reputed university, you are invited to join our team in Hyderabad and contribute to our success in the software services sales domain.,
ACTIVELY HIRING
posted 3 days ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Salesforce
  • HTML
  • JavaScript
  • CSS
  • SQL
  • SOQL
  • Java
  • Visualforce
  • Web Services
  • APIs
  • Data Loader
  • ETL tools
  • Salesforce Certified Platform Developer
  • JavaScript Developer
  • Service Cloud Consultant
  • System Architect
  • Field Service Consultant
  • SLDS
  • Apex
  • Salesforce Flows
  • Process Builder
Job Description
As a Senior Success Guide at Salesforce, you will play a critical role in accelerating customer adoption and outcomes by blending deep product knowledge, hands-on solutioning, and consultative engagement. Your responsibilities will include: - Engaging with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions. - Delivering org health assessments and advanced security assessments for customers, providing best practice recommendations and strengthening security and compliance. - Collaborating with architects, developers, and stakeholders to design scalable solutions and troubleshoot complex platform challenges. - Leading interactive demos, proof-of-concepts, and collaborative solution-building sessions to accelerate feature and cloud adoption. - Co-developing solution components with customers to ensure faster return on value. - Providing expert coaching sessions, product education, technical advice, and adoption guidance to drive customer success. - Acting as a Subject Matter Expert (SME) for Service Cloud and supporting internal enablement. - Partnering with Guide Leadership to design and deliver training programs for team skills and maturity. - Generating positive feedback from customers, internal teams, and leadership by driving measurable outcomes and customer satisfaction. - Continuing professional growth through certifications, Trailhead learning, and staying current with Salesforce innovations. Required qualifications for this role include: - Minimum 5 years of development experience in the Salesforce ecosystem and relevant Salesforce certifications. - Hands-on expertise in Service Cloud capabilities and custom solutions in Salesforce Lightning. - Proficiency in front-end technologies, data integration tools, and platform authentication patterns. - Experience in building scalable solutions using Visualforce, Apex, Web Services, and APIs. - Strong communication skills and analytical mindset to design effective solutions that meet business needs. Please note that the role may involve working during AMER, EMEA, or APAC hours, subject to change based on business needs. Most likely, the shift would be a night shift during AMER hours. When you join Salesforce, you'll have the opportunity to unleash your potential and be limitless in all areas of your life. Our benefits and resources will support you to find balance and be your best, while our AI agents will accelerate your impact. Together, we'll bring the power of Agentforce to organizations and deliver amazing experiences that customers love. Apply today to shape the future and redefine what's possible for yourself, for AI, and the world. If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.,
ACTIVELY HIRING
posted 3 weeks ago
experience5 to 9 Yrs
location
Hyderabad, Telangana
skills
  • Coaching
  • Communication
  • Time Management
  • Interpersonal Skills
  • QA Testing
  • SME Service Desk NonVoice Support
  • Quality Customer Service
  • Process Improvements
  • Issue Tracking
Job Description
As an IT Customer Service Senior Analyst at Accenture, you will provide quality customer service to end users, driving customer experience and key metrics. Your responsibilities will include assisting agents with questions, providing coaching and guidance on handling customers, resolving queries, and fostering positive customer, client, and internal stakeholder relationships. Your role will involve innovating and identifying process improvements, maintaining awareness of clients" business operational activities and processes, and communicating relevant information to Team Leads while escalating issues or complex delivery items. This position will be based in Hyderabad client office, and you must be flexible to work in night shifts between 8 PM IST to 4 AM IST, including weekends and holidays. You should be self-motivated to work independently with minimal supervision, have a strong work ethic, take personal accountability for accuracy and high-quality outputs, and demonstrate integrity to core team values. **Roles and Responsibilities:** - Excellent time management skills with the ability to proactively and independently manage workload and targets - Strong interpersonal skills for expressing ideas and concepts both orally and in writing, adapting communication based on the audience - Familiarity with issue tracking tools like Jira and ServiceNow, and labeling/annotation user interfaces - Understanding of priority/severity frameworks and classification schemas - Experience in QA testing, triage, bug reproduction, or labeling workflows - Understanding of GenAI concepts such as prompt engineering, LLM behavior, model evaluation, and popular GenAI tools like ChatGPT, Claude, Gemini, etc. **Qualifications:** - Any Graduation *Note: The job description includes details about Accenture as a global professional services company with leading capabilities in digital, cloud, and security. For more information, visit www.accenture.com.*,
ACTIVELY HIRING
posted 3 days ago
experience10 to 15 Yrs
location
Hyderabad, Telangana
skills
  • Supply Chain Management
  • Leadership
  • Project Management
  • Communication
  • Stakeholder Management
  • ProblemSolving
  • ERP Systems
Job Description
Role Overview: You are seeking a dynamic and experienced Senior Manager IT Supply Chain to lead all the supply chain offshore team in India. This role will involve leading the Supply Chain Manufacturing, Planning, Logistics, Product Development, Consumer Services, and Quality teams. You will also oversee Integration and Technical teams to ensure seamless end-to-end operations and system alignment. The ideal candidate should have a strong operational background in IT delivery, excellent cross-functional leadership skills, strategic thinking, and digital transformation experience. This role will require close collaboration with onshore teams and stakeholders to ensure seamless operational delivery. You must be willing to work on-site 4 days a week in Hyderabad, during the US EST time zone. Key Responsibilities: - **Strategy & Leadership:** Develop and execute mid-to-long-term supply chain strategies aligned with global goals. Lead cross-functional teams, mentor junior talent, and foster a high-performance culture. Provide regular business updates to senior leadership. - **Project Deliverables:** Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time, within scope, and within budget. - **Collaboration:** Work closely with onshore teams to align offshore activities with overall business objectives and project goals. - **Resource Allocation:** Efficiently allocate and manage resources to meet project/operation demands and optimize productivity. - **Communication:** Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues. - **Problem Solving:** Proactively identify and resolve operational challenges to ensure smooth project execution. - **Stakeholder Management:** Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements. Qualification Required: - **Education:** Bachelors degree in engineering, Supply Chain, Logistics, or related field; MBA preferred. - **Experience:** 10-15 years of experience in supply chain management roles, with at least 5 years in a leadership position. - **Technical Skills:** Proven experience in supply chain planning, manufacturing, operations, logistics, product development, consumer services, and quality management. - **Leadership Skills:** Excellent stakeholder management and communication skills across global teams. - **Problem-Solving:** Strong analytical and problem-solving abilities, with a proactive approach to addressing challenges. - **Cultural Awareness:** Ability to work effectively in a multicultural environment and manage teams across different time zones.,
ACTIVELY HIRING
posted 1 week ago

Senior Operation Manager

SAIKOR SECURITY TRAINING AND SERVICES PRIVATE LIMITED
experience10 to 20 Yrs
Salary3.5 - 12 LPA
location
Hyderabad, Kasaragod+8

Kasaragod, Chennai, Ernakulam, Pala, Kerala, Mumbai City, Delhi, Wayanad, Thiruvananthapuram

skills
  • supply chain management
  • project management
  • hvac
  • power plants
  • detailing engineer
  • sale management.
  • hse manager
  • supervisors
  • chemical engineering structural design
  • store manager
Job Description
Manages the establishment and administration of a defined set of professional/operational services, programs, and initiatives of key significance to a major, self-contained operational component of the University. Primary responsibilities are focused on one or more broadly defined core functional areas, such as faculty and staff human resources management, specialized administrative/financial management, business development and management, or academic/student support services. Assumes a leadership role in the provision of professional services specific to the functional area of focus, ensuring that existing and emergent programs and services are in compliance with relevant laws and regulations, institutional policies, and best practices and that they are in direct support of the overall goals and objectives of the enterprise. Collaborates directly with senior leadership on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation, and participates in overall decision making as a member of the senior management team of the enterprise. Duties and Responsibilities Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Provides professional consultation and leadership to all faculty and staff employed by the component and service as the principal point expertise on all matters relating to the specified functional area of focus. Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application operating policies and procedures. Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. May represent the organization to governmental agencies, funding agencies, national organizations, and/or the general public; may represent the principal executive at various community and/or business meetings, as assigned. May serve as Campus Security Authority as outlined by the Clery Act. Performs miscellaneous job-related duties as assigned. Minimum Job Requirements Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Knowledge, Skills and Abilities Required Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Advanced analytical, evaluative, and objective critical thinking skills. Working knowledge and understanding of the principles and processes of computerized business and operating systems. Ability to gather data, compile information, and prepare reports. Knowledge and understanding of integrated program planning, development, and administration within a public institution environment. Skill in organizing resources and establishing priorities. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to develop and present educational programs and/or workshops.  
posted 1 week ago
experience15 to 20 Yrs
Salary18 - 24 LPA
location
Hyderabad, Lucknow+4

Lucknow, Chandigarh, Delhi, Panchkula, Haridwar

skills
  • vendor development
  • inventory management
  • logistics operations
  • warehouse operations
  • supply chain management
Job Description
Senior Manager - Logistics & Warehouse Operations Job Summary The Senior Manager - Logistics and Warehouse Operations is responsible for leading end-to-end logistics strategy, warehouse management, inventory control, and distribution operations to ensure efficient, cost-effective, and customer-focused supply chain performance.  This role oversees multi-site warehouse facilities, manages third-party logistics (3PL) relationships, drives process optimization, and ensures compliance with safety and quality standards. The position requires strong leadership, analytical thinking, and operational excellence. Key Responsibilities 1. Logistics Strategy & Planning - Develop and execute logistics, warehousing, and distribution strategies aligned with organizational goals. - Optimize inbound and outbound logistics processes to improve efficiency, service levels, and cost control. - Lead transportation planning, route optimization, and freight cost management. - Drive digital transformation in logistics through automation and data-driven decision-making. 2. Warehouse Operations Management - Oversee day-to-day operations of warehouses, including receiving, storage, picking, packing, dispatch, and returns management. - Ensure adherence to operational KPIs such as order accuracy, turnaround time, and storage utilization. - Implement best practices in warehouse layout, material handling, and workflow optimization. - Lead continuous improvement initiatives (Lean, Kaizen, 5S) to enhance productivity and reduce operating costs. 3. Inventory Management - Ensure accurate inventory planning, forecasting, replenishment, and cycle count programs. - Minimize stock variances, slow-moving inventory, and stockouts through robust controls and analytics. - Collaborate with procurement, production, and sales teams to maintain optimal inventory levels. 4. Vendor & 3PL Management - Manage relationships with logistics partners, carriers, and third-party warehouse service providers. - Conduct performance reviews, negotiate contracts, and ensure SLA compliance. - Evaluate new vendors and develop contingency plans to ensure business continuity. 5. Compliance, Safety & Quality - Ensure full compliance with regulatory requirements, company policies, and industry standards. - Drive a strong safety culture by enforcing HSE protocols and conducting regular audits. - Oversee quality checks in storage, handling, and dispatch processes to maintain product integrity. 6. Budgeting & Reporting - Prepare and manage annual logistics and warehouse budgets. - Track operational costs, analyze variances, and identify cost-saving opportunities. - Present performance dashboards, operational metrics, and improvement initiatives to senior leadership. 7. Team Leadership & Development - Lead, mentor, and develop warehouse and logistics teams across multiple sites. - Build high-performing teams through training, coaching, and performance management. - Foster a culture of accountability, collaboration, and continuous improvement. Key Requirements Education & Experience - Bachelors degree in Supply Chain, Logistics, Operations Management, or related field (Masters preferred). - 15 - 20 years of relevant experience in logistics, warehouse operations, or supply chain management. - Proven experience managing large warehouses, multi-site operations, or 3PL environments. - Strong knowledge of systems and modern logistics technologies. Skills & Competencies - Excellent leadership and people management skills. - Strong analytical, problem-solving, and decision-making abilities. - Expertise in Lean, Six Sigma, and process optimization tools. - Ability to manage budgets and drive cost efficiencies. - Strong communication and stakeholder management skills. Interested can send their updated resume to hrjobsconsultancy2020 at gmail dot com WhatsApp 8.7.0.0.3.1.1.6.1.8
posted 1 month ago

Senior Manager - MEP

Electromech Infraproject Pvt.Ltd.
experience8 to 13 Yrs
Salary7 - 12 LPA
location
Hyderabad
skills
  • mep coordination
  • electrical projects
  • mep
Job Description
Roles and Responsibilities:    Deliver projects from design phase to completion including all handover documentation Ensure implementation of Project Plans Coordinating with procurement team for timely delivery of material on site & also ensure procurement of  materials are in line with company procedures Attend regular site meetings with architects, consultants, PMC and clients. Ensure all safety procedures are followed as per the policy Ensure that all subcontractors take appropriate steps to follow Companys procedures and processes. Ensure all EHS-related documents are kept up to date Produce daily & weekly reports to VP- Projects,   on project performance, efficient team building and labour organisation. Submission of daily and weekly progress reports to PMC and architect Coordination of  all site activities with architect, consultants, PMC and client Prepare comprehensive estimates for additional work outside target costs. Coordination with the site team regarding billing, handing over documents and as built drawing. Ensure timely submission of Project billing as per JSM Coordinating with sub-contractor with help of PM and Engineers to accomplish desired project goals within schedule.  Coordinating with SEZ officer and Labours Build and maintain good relationships with the customer & supplier All jobs as assigned by VP Projects/MD Qualification & Preferred Skills: BE/ Diploma in Electrical Engineer with 5-7 years of experience in handling electrical projects Excellent communication skill Teamwork & Leadership skills preferred IT Skills MS Excel, Word, Powerpoint. Familiarity with Google Workspace is preferred. Excellent in organising & documentation skills   A sound understanding of health and safety regulations Ability to work in a team and remain  professional all time  Employment Type: Full Time, Permanent  
posted 6 days ago

District Manager

DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED
experience13 to 15 Yrs
Salary30 - 36 LPA
location
Hyderabad, Bangalore+8

Bangalore, Noida, Chennai, United States Of America, Gurugram, Kolkata, Pune, Mumbai City, Delhi

skills
  • dispatch planning
  • communication skills
  • loss prevention engineering
  • management consulting
  • loss prevention
  • operations management
  • financial management
  • excellent interpersonal
  • company policies
  • direct reports
Job Description
We are looking for a high-achiever District Manager to act as the key link between the headquarters and assigned districts branches. You will help branches stay up to date with company policies and you will ensure focus on increasing sales and building productive customers relations. The successful candidate will be in charge of districts day-to-day operations and will carry out company policies and guidelines. Responsibilities Act as a liaison between the headquarters and the areas branches by making regular visits and interacting with management Be in charge of operational practices making sure that each branch runs smoothly and meets projected revenues and sales estimates Coordinate with, report and make recommendations to senior management in order to  grow market share, improve customer experience and drive growth Ensure that each branch delivers value and excellence to the clients Cultivate and grow a strong team of committed branch managers that will maintain profit margins and implement business plan Ensure that all projects are executed profitably and in compliance to standardised business practices Apply innovative approaches and techniques to keep updated with competition
posted 2 months ago
experience7 to 11 Yrs
location
Hyderabad, Telangana
skills
  • Product Management
  • Stakeholder Management
  • Financial Services
  • Fintech
  • Crossfunctional Collaboration
  • Global Product Strategy
  • Roadmap Planning
  • Market Launch
  • Digital Solutions
Job Description
Role Overview: You will be a Product Manager at Tide, dedicated to helping businesses save time and money to focus on their passion. Your role will involve expanding Tide's global presence and product portfolio to empower micro and small & medium businesses (mSMEs) in achieving their savings goals, fostering growth, and planning for the future. Collaborating with the Head of Product, you will develop a global product strategy, translate it into impactful roadmaps, lead cross-functional teams to deliver high-quality products, and engage with key stakeholders for successful product launches. Key Responsibilities: - Collaborate with the Head of Product to develop the global product strategy for Savings across the UK, India, and Europe - Translate the global product strategy into actionable roadmaps - Lead design, data, and engineering teams to execute on the roadmap and achieve business objectives - Ensure the delivery of high-quality products and features that bring value to members - Work closely with key business partners in marketing, legal, risk & compliance, and other product teams - Play a pivotal role in the go-to-market activities and launch of Savings products in new global markets - Communicate product plans, progress, and accomplishments to key stakeholders - Stay updated on industry trends and competitors in the financial services/fintech domain Qualifications Required: - Proven track record of 7 years in product management - Experience collaborating within cross-functional teams encompassing product, engineering, design, and data analysis - Excellent communication and stakeholder management abilities - Experience managing products across diverse global markets - Highly organized with a consistent focus on quality execution - Domain knowledge in financial services/fintech, with a history of delivering innovative digital solutions to customers - Knowledge of the savings and investments domain is advantageous,
ACTIVELY HIRING
logo

@ 2025 Shine.com | All Right Reserved

Connect with us:
  • LinkedIn
  • Instagram
  • Facebook
  • YouTube
  • Twitter