71,480 Team Lead Operations Jobs in Secunderabad

About the Role: As a Supervisor in a fast-paced BPO environment, you will be responsible for leading, motivating, and managing a team of associates to deliver exceptional customer support and meet business objectives. You will ensure service excellence through performance management, quality monitoring, process improvements, and stakeholder collaboration. Key Responsibilities: Supervise day-to-day operations of the team, ensuring adherence to SLAs, KPIs, and quality standards. Monitor performance metrics and provide regular feedback, coaching, and mentoring to team members. Conduct quality audits and ensure compliance with company policies, procedures, and client requirements. Handle escalations effectively, providing timely resolution while maintaining customer satisfaction. Prepare performance reports, track progress, and share updates with management and stakeholders. Drive continuous improvement by identifying process gaps and implementing corrective actions. Facilitate team huddles, training sessions, and knowledge-sharing activities. Collaborate with cross-functional teams to align business goals and improve service delivery. Foster a positive and motivating team environment, promoting employee engagement and professional growth. Key Skills & Competencies Strong leadership and people management skills. Excellent communication and interpersonal abilities. Proficient in MS Office Suite and Google Workspace, with basic working knowledge of JIRA. Effective problem-solving and decision-making under pressure. Skilled in performance monitoring, analysis, and reporting. Solid understanding of BPO operations, quality frameworks, and escalation management. Proven ability to drive results through coaching, mentoring, and continuous improvement initiatives. Working Details: Location: AIHP Signature Sector 18 Udyog Vihar, Gurgaon, Haryana  Work Schedule: 5 Days a Week | Rotational Night Shifts | 2 Week-Offs  Eligibility: 1-2 Years Work from Office.  Preferred Qualifications: Graduate in any discipline. Prior experience in BPO operations (voice/non-voice, customer support, or back-office). 12 years of experience in a supervisory or team lead role.

Key Responsibilities: Ecom Operationso Manage operations across online/ QC platforms o Handle Shopify order fulfilment && dispatches.o Manage B2B Shipments o Oversee product listings, cataloging, and listing hygiene. Supply Chain Managemento Coordinate with suppliers, vendors, third-party manufacturers, warehouse, and logistics partners toensure a smooth flow of materials, inventory management, and timely deliveries.o Sourcing and onboard new vendors when needed and manage relationship with existing vendorso Keep track of RM && PM inventory and FG stock levelso Resolve any order-related disputes (stock-outs, wrong item received, not received, damaged, etc) Analytics && Reportingo Generate and analyze reports on key performance metrics related to sales, advertisements, etc.o Prepare order reconciliation reports against receivables and inventory. Otherso Assist in organizing and participating in events and exhibitionso Provide cross functional support when required. Qualifications Bachelors degree is a must. Experience of 1-2 years in E-commerce and quick commerce Strong understanding of major E-commerce platforms && quick commerce platforms. Proficiency in data analysis and ability to draw insights from analytics tools. Willingness to travel and wear multiple hats as and when required

Job Title: Technical Support Executive Voice Process Location: Bangalore Job Type: Full-Time / Rotational Shifts / Remote or Onsite Experience: 0 to 6 years Salary: 800000 Job Summary: We are seeking a dedicated and customer-focused Technical Support Executive to handle voice-based support queries. The role involves troubleshooting technical issues, guiding users through solutions, and ensuring a high level of customer satisfaction via inbound or outbound calls. Key Responsibilities: Answer inbound calls and assist customers with technical issues related to software, hardware, or services. Provide step-by-step solutions over the phone in a clear and concise manner. Record customer interactions and details accurately in CRM/ticketing tools. Escalate unresolved issues to appropriate internal teams when necessary. Follow up with customers to ensure their issues are resolved to satisfaction. Meet or exceed performance metrics such as first-call resolution, call handling time, and customer satisfaction scores. Stay updated with product knowledge and process changes. Required Skills & Qualifications: Excellent verbal communication skills in English (and any regional language if applicable). Ability to communicate technical information to non-technical users. Good problem-solving and analytical skills. Familiarity with Windows/Mac OS, networking, and common software applications. Prior experience in a call center or technical support environment is a plus. Bachelors degree or equivalent; technical diploma is advantageous. Preferred Attributes: Patience and empathy when dealing with frustrated users. Ability to work under pressure and manage high call volumes. Flexibility to work in rotational shifts, including night shifts and weekends.   Contact point : Aditya - 9686682465 / 7259027282 / 9686682466 / 7760984460 / 9686454294 / 7022984418

Hiring for International Sales Team Lead Eligibility Criteria:-Any Graduate,Post Graduate with Minimum 8 Years Experience into International Sales & 2Years into Sales Team Lead. CTC: 11 LPA(Full Time)/UK & US Shifts5 days working2 days fixed week off2 way cab facility is providedImmediate Joiners Location: Hi-Tech City Send me your updated resume to this whatsapp number-9515681067(Mention Sales exp) Thanks & RegardsHR Swetha9515681067Swetha@waterleafconsultants.com

Job Description Operations Manager (Sales)Location: Bangalore HSR LayoutSalary: Based on last drawn Language Requirement:* Fluency in English is mandatory.* Should be proficient in Tamil, Telugu, and Kannada.* Knowledge of Hindi will be an added advantage. Role Overview:We are seeking a highly experienced Operations Manager Sales with a proven background in managing hardcore sales teams and driving business performance. The ideal candidate should possess strong leadership, process management, and team-handling skills to deliver consistent results.  Key Responsibilities: * Lead, monitor, and optimize daily sales operations.* Drive team performance and ensure achievement of business targets.* Mentor, coach, and motivate sales teams for high productivity.* Design and implement sales strategies to improve performance and conversion.* Handle escalations, ensure service excellence, and maintain client satisfaction.* Coordinate with internal teams for smooth operational flow. Requirements: * Minimum 5-6 years of experience managing hardcore sales operations.* Strong track record in achieving sales goals and managing large teams.* Excellent communication, leadership, and analytical skills.* Customer-focused approach with problem-solving ability.* Should have handled a team where any money exchange on call was involved like any insurance(health, motor etc) or any product selling on call

Job Opportunities For Domestic Sales Job Opportunity :- Hiring For Domestic Sales Eligibility Criteria:- Any Graduates And Any Postgraduate And Candidate Should Have Minimum 8 Years Of Experience Into SALES Experience- Excellent Communication Skills In English and Hindi required Job Details:- CTC: Upto 11 LPA (Max)- 30% Hike depends on last Ctc- Rotational shifts, 5 days working- Two Day Rotational off - Additional benefits:- 2-way cab facility- Work Location : Hi-Tech City Location :- Hi-Tech City, Hyderabad Interview Process:1. HR 2. Voice And Versant Test 3. Operations Round HR will Interview Is Virtual Contact Information:- HR Sahasra- Phone: 6309333153- sahasra@waterleafconsultants.com

Role: Operation Manager Location: Bangalore Working Mode: 5 Days, WFO   Roles and Responsibilities:  Manage and support government sector IT projects, ensuring smooth operations and adherence to project timelines.  Lead and manage operations teams, including resource planning, task allocation, performance monitoring, and SLA compliance.  Collaborate with software development and implementation teams, understanding the software lifecycle.  Coordinate effectively with government users, field teams, and other stakeholders.  Prepare and analyze reports, with basic proficiency in SQL for backend understanding.  Ensure clear and effective communication with all stakeholders.    Key Requirements:  Minimum of 3 years of experience in managing or supporting government sector IT projects, preferably in the HRMS domain.  Should have been actively involved as part of a software development or implementation team, with a strong understanding of the software lifecycle.  Proven experience in leading and managing operations teams, including resource planning, task allocation, performance monitoring, and SLA adherence.  Basic proficiency in SQL is preferred for reporting or understanding backend processes.  Excellent verbal and written communication skills to effectively interact with end users, technical teams, and stakeholders.  Must be proficient in the local language to ensure effective coordination with government users and field teams. Qualifications and Requirements:  Educational Qualification: Minimum technical educational qualification like BE /BTECH / or equivalent with an additional MBA degree  Experience: o Minimum 10 years of overall experience with at least 3-4 years in leadership or operational management role.  Skills: o Proficiency in English and Kannada languages. o Excellent communication and interpersonal skills. o Strong leadership and organizational abilities. 

Client Coordinator/ Recruitment Specialist/ Team Lead HR Job Summary: This role combines client relationship management with end-to-end recruitment responsibilities. The Client Coordinator & Recruitment Specialist acts as a liaison between clients and internal recruitment teams to deliver timely, high-quality hiring solutions. The ideal candidate is a strong communicator, highly organized, and capable of managing multiple client accounts and recruitment pipelines simultaneously. Key Responsibilities: Client Coordination: Serve as the primary point of contact for assigned clients, understanding their hiring needs, culture, and expectations. Schedule and facilitate client meetings, requirement intake calls, and regular status updates. Build and maintain strong, long-term relationships with clients through proactive communication and service delivery. Coordinate internally with sourcing and recruitment teams to ensure alignment with client needs and SLAs. Ensure client satisfaction by managing expectations, resolving concerns, and following up on feedback. HR Team Lead (Consultancy) Job Summary: The HR Team Lead in a consultancy firm oversees the recruitment teams daily operations, ensuring the effective delivery of client requirements and high-quality candidate placements. This role includes managing a team of recruiters, client relationship handling, workforce planning, and recruitment strategy execution. The ideal candidate is a hands-on leader with experience in end-to-end recruitment, team management, and performance tracking in a fast-paced consulting environment. Key Responsibilities: Lead, mentor, and manage a team of recruiters and coordinators to meet performance targets. Conduct regular team meetings, set daily/weekly goals, and monitor individual KPIs. Provide training and development to junior recruiters to enhance productivity and quality. Ensure adherence to recruitment best practices and company policies. Need immediate joiners, Sal as per industry standards. Contact: Simeen 9886218244

Job Opportunities For Domestic Sales Job Opportunity :- Hiring For Domestic Sales Eligibility Criteria:- Any Graduates And Any Postgraduate And Candidate Should Have Minimum 8 Years Of Experience Into SALES Experience- Excellent Communication Skills In English and Hindi required Job Details:- CTC: Upto 11 LPA (Max)- 30% Hike depends on last Ctc- Rotational shifts, 5 days working- Two Day Rotational off- Additional benefits:- 2-way cab facility- Work Location : Hi-Tech CityLocation :- Hi-Tech City, Hyderabad Interview Process:1. HR2. Voice And Versant Test3. Operations RoundHR will Interview Is Virtual Contact Information:- HR Sahasra- Phone: 6309333153- sahasra@waterleafconsultants.com

Team Lead - Email We're looking for an experienced Team Lead to manage and guide a team handling insurance-related complaints via emails and calls. The ideal candidate will have strong leadership and coaching skills, with a focus on process improvement and ensuring high-quality customer service. Location: Mumbai, India Working Days: 6 days (Day Shift)Requirements: * Lead team handling insurance complaints via email & phone* Coach team on clear, professional email writing* Monitor performance, ensure targets & quality metrics are met* Handle escalations & resolve issues promptly* Identify process gaps & suggest improvements* Communicate with clients & internal teams* Prepare performance & improvement reports* Graduate with 2+ years as Team Lead (email/back-office)* Strong communication, leadership & coaching skills

Hiring for International Sales Team Lead Eligibility Criteria:-Any Graduate,Post Graduate with Minimum 8 Years Experience into International Sales & 2Years into Sales Team Lead. CTC: 11 LPA(Full Time)/UK & US Shifts5 days working2 days fixed week off2 way cab facility is providedImmediate Joiners Location: Hi-Tech City Send me your updated resume to this whatsapp number-77802 80643(Mention Sales exp) Thanks & RegardsHR Nisha77802 80643Nisha@waterleafconsultants.com

Role Overview: Sales and Operation Manager. This role involves leading a team to achieve closure targets, handling tenant interactions, and ensuring high customer satisfaction. The ideal candidate will be a sales-driven professional with strong negotiation skills, capable of converting leads into successful closures, including managing walk-ins and resolving escalations to boost sales numbers.  Responsibilities: Sales Leadership Drive sales targets for the ROL process, ensuring consistent achievement of monthly and quarterly closure numbers. Motivate and manage the TRMs teams to maximize lead-to-closure conversions. Monitor individual and team performance, providing guidance to exceed sales objectives. Lead Management and Conversion Oversee the allocation and follow-up of leads to ensure no prospects are missed. Engage directly with tenants, including walk-ins, to explain the process, clarify doubts, and provide customized solutions. Negotiate budgets, agreements, and terms with tenants to finalize closures. Foster trust and transparency to ensure tenant satisfaction and successful Closure. Escalation and Objection Handling Address and resolve tenant objections during the sales process, ensuring a positive experience. Manage escalations related to negotiations, trust issue about the process, driving towards successful resolutions that align with business goals. Team Training and Development Train team members on sales strategies, customer handling, and negotiation techniques to improve performance. Conduct regular knowledge-sharing sessions to update the team on SOPs, agreements, and service offerings. Collaboration and Coordination Cross-Department Collaboration : Work closely with the posting and digital marketing teams to improve lead quality and quantity. Collaborate with FRMs and HODs to ensure full accountability and effective management of prospects Seamless Communication: Ensure seamless communication between TRMs, FRMs, and other departments to meet tenant needs effectively. Escalation Coordination: Coordinate with the customer support team to address escalations and any property-related concerns, ensuring high levels of customer satisfaction. Sales Reporting and Analysis Track team performance metrics such as conversion rates, closure numbers, and lease amount. Provide detailed sales reports and insights to management, identifying areas for improvement and growth. Analyze tenant feedback and backouts and sales trends to refine strategies and improve the sales process. Taking the complete ownership of every lead generated and maintaining the track of it. Customer Interaction and Support Walk-In Handling: Manage tenants visiting the office for negotiations, process clarifications, and convert these interactions into successful closures. Face-to-Face Support: Provide excellent face-to-face customer handling, addressing queries and building trust to ensure satisfaction. Payment Follow-Up: Actively follow up with customers for pending payments, ensuring timely collection and minimizing delays. Education and Experience Bachelors degree in Sales, Marketing, Business Administration, or a related field. Minimum 35 years of proven experience in sales, with a strong background in real estate, property leasing, ed-tech, or insurance Demonstrated success in lead conversion performance and team management. Strong experience in data-driven decision-making with advanced proficiency in MS Excel (reports, pivot tables, dashboards, and performance tracking). A consistent record of achieving and exceeding sales targets through strategic planning and team motivation. Skills and Competencies Strong leadership, analytical, and team-handling skills. Data-oriented mindset with the ability to identify trends, track performance, and drive improvements. Excellent communication, negotiation, and interpersonal skills. Capability to manage pressure and multiple priorities effectively. Proven ability to train and mentor sales teams to achieve targets. Strong understanding of digital leads and CRM processes Benefits Competitive salary and attractive performance-based incentives. Opportunity for career growth within a rapidly growing organization. Training and development programs to enhance sales and leadership skills.

Job Title: Team Leader Location: Bangalore Industry: BPO Experience Required: 4 to 6 Years Job Summary: We are seeking an experienced and result-driven Team Leader to manage daily operations and guide a team of customer service executives. The ideal candidate should have strong leadership skills, excellent communication abilities, and hands-on experience in driving team performance within a BPO environment. Key Responsibilities: Lead, motivate, and manage a team of customer service/voice/non-voice executives. Monitor daily performance and ensure achievement of SLAs, KPIs, and quality standards. Conduct regular coaching, training, and feedback sessions to improve team productivity. Handle escalations and ensure timely resolution of customer issues. Prepare reports on team performance, attendance, and process updates. Ensure process compliance, accuracy, and adherence to client requirements. Coordinate with internal stakeholders to streamline workflow and address operational challenges. Support new team members during onboarding and process training. Maintain a positive work environment and encourage high team morale. Skills & Requirements: 4 to 6 years of BPO experience with at Team Leader or supervisory role. Strong interpersonal and people management skills. Excellent communication skills (verbal and written). Good understanding of BPO metrics, quality parameters, and performance management. Ability to handle pressure and manage large teams. Proficiency in MS Excel and reporting tools. Flexible to work in rotational shifts (if required).

Job Opportunities For Domestic Sales Job Opportunity :- Hiring For Domestic Sales Eligibility Criteria:- Any Graduates And Any Postgraduate And Candidate Should Have Minimum 8 Years Of Experience Into SALES Experience- Excellent Communication Skills In English and Hindi required Job Details:- CTC: Upto 11 LPA (Max)- 30% Hike depends on last Ctc- Rotational shifts, 5 days working- Two Day Rotational off- Additional benefits:- 2-way cab facility- Work Location : Hi-Tech City Location :- Hi-Tech City, Hyderabad Interview Process:1. HR2. Voice And Versant Test3. Operations RoundHR will Interview Is Virtual Contact Information:- HR Sahasra- Phone: 6309333153-sahasra@waterleafconsultants.com-HR Ashmitha-6309333117- ashmitha@waterleafconsultants.com

Job Opportunity Location: Pune Shift: Rotational (APAC / EMEA / US) Work Mode: On-site (All working days) Experience: 2 to 5 Years  Qualifications & Experience: Graduate in any discipline with 2 to 5 years of experience in Logistics Operations Prior exposure to the Petrochemicals industry is advantageous Key Skills & Expertise: Strong communication skills with experience in engaging both internal and external stakeholders Hands-on experience in handling: Outbound / Inbound Deliveries Shipping documentation Inventory management/ replenishment Transportation Tracking Shipping instructions Audit Carrier Invoices Proficient in SAP and familiar with its application in logistics/ transportation processes Skilled in Microsoft Office tools (Excel, Word, PowerPoint, Outlook) Work Environment: Must be open to working in rotational shifts (APAC / EMEA / US) Required to work on-site on all working days  Interested candidates can share their updated resume at salma.s@liveconnections.in  or Contact: 8297131110  

Team Leader BPO Location: Raipur CTC: 1.80 LPA 2.04 LPA Experience: Minimum 1 Year of Experience in BPO Joining: Immediate Joiner Preferred Qualification: Graduate / 12th Pass & Above Key Roles & Responsibilities: Manage and support a team of 1020 Customer Support Executives to achieve daily and monthly KPIs. Monitor call quality, productivity, attendance, and adherence of team members. Drive team performance on key parameters like AHT, TAT, QA scores, and customer satisfaction. Conduct daily team huddles, briefings, and performance feedback sessions. Provide real-time floor support, call monitoring, and coaching to improve agent performance. Handle escalated customer issues and ensure timely resolution. Ensure strict process adherence, compliance, and SOP implementation. Prepare and submit daily, weekly, and monthly MIS reports to management. Coordinate with Quality, Training, HR, and Operations teams. Identify training needs and recommend coaching plans for team members. Manage shift rosters, leaves, and shrinkage control. Support new batch nesting and stabilization. Drive team motivation, engagement, and retention. Desired Skills & Competencies: Strong knowledge of BPO floor operations and Team Handling. Good communication, leadership, and people-management skills. Ability to work in a target-driven and rotational shift environment. Basic to intermediate knowledge of MS Excel & reporting tools. Strong problem-solving and decision-making abilities. Candidate Requirements: Minimum 1 year Team Handling Experience in BPO (or SME or Senior Agent stepping into TL role). Ready to join immediately. Willing to work in rotational shifts & week-offs.

Junior Executive Customer Support (Stock Market Operations) Location: MumbaiExperience: 1 - 3 years We are hiring a Junior Executive Customer Support to handle customer queries related to Equity, Mutual Funds, Currency & Commodities. The ideal candidate should have basic stock market knowledge, strong communication skills, and experience in handling customer calls. Key Responsibilities: Handle inbound & outbound customer calls Resolve stock market related queries & grievances Coordinate exchange-related cases (NSE/BSE) Process customer accounts, KYC & documentation Escalate complaints when necessary Provide product recommendations based on customer needs Requirements: Basic understanding of Stocks/MF/Currency/Commodities Strong communication & problem-solving skills Experience in broking/customer support preferred Attention to detail & customer-first approach Kindly revert with updated CV mentioning below details on achint@topgearconsultants.com for more company details.Pl share your resume, Mentioning BELOW DETAILS (Mandatory)1. Current Location:2. Preferred Location:3. Highest Qualification:4. Years of Exp:5. Current Company:6. Current Salary:7. Expected Salary:8. Notice Period:Thanks & Regards,Achint I HR Associatewww.topgearconsultants.com

Essential Qualification and Work Experience: Commerce or Business Graduate/Postgraduate with 4-6 years of experience, predominantly in Us Loan Operations. With a minimum of 1 years of experience in managing a team of 15-20 members. Soft Skills : Leadership: Lead and manage the overall Loan Operations (Notice Tagging) process, develop strategies for improvement. Communication: Superior verbal and written communication skills for effective client management. Analytical Thinking: Monitor performance of the team to ensure the Slas and client satisfaction goals are achieved. Attention to Detail: Ability to accurately review and tag loan notices and reconcile the Past Dues report. Time Management: Efficiently manage and strategize tasks to meet deadlines and Slas, knowing there will be huge volume fluctuation. Technical Skills: Experience in Us Loan Operations/Loan syndication/commercial lending and understanding of Clo- loans will be preferred. Problem solving skills to manage the day-to-day operations. Client and People Management skills. Should be able to motivate people. Conflict management / Negotiation skills. Experience in managing huge volume fluctuation Excellent interpersonal and presentation skills Open to work in rotational shift to cater the requirements Experienced in doing process audits, updating procedure manuals. Preferred Qualification: Commerce or Business PostgraduatePreferred Technical Skills: 1. Six Sigma certification candidates will havepreference.2. Proficiency in Ms Office especially in Excel,Visio and Power Point. Interested one pls share your resume on recruiter4.spbcgroup@gmail.com  

As a Team Lead in US HR Talent Acquisition Operations at the US HR Shared Services team based in Raheja Mindspace, Hitech City, Hyderabad, your role is crucial in ensuring a seamless and positive candidate experience. Your primary responsibility will involve coordinating all pre-hire processes and documentation to ensure compliance and successful completion of the hire/transfer process in a fast-paced environment. Key Responsibilities: - Conduct criminal background checks, drug screenings, adjudications, and verify licenses and certifications if applicable. - Ensure completion of employee health screenings, vaccine/accommodation requirements if applicable. - Handle employment correspondence, service requests related to TA operations, email management, and scheduling panel interviews. - Facilitate and ensure data integrity for all hires, transfers, and rehires, manage start date changes, and address in-flight data changes. - Assist with and administer components of process compliance, including license and certification collection and upload. - Process hires promptly to meet compliance and business needs. - Partner and communicate with TA Specialist regarding any issues or delays with the pre-boarding process, confirm day one activities, and undertake any other duties as assigned. Qualifications Required: - 6-12 years of experience in HR, HR Operations, Talent Acquisition, Customer Service, administrative support, or similar professional experience preferred. - Prior experience with Workday or HireRight preferred. Skills Required: - Excellent attention to detail, organization, and accuracy skills. - Ability to multitask and prioritize in a fast-paced environment, flexibility to deal with changing schedules and priorities. - Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, and/or Teams). (Note: Additional details about the company were not included in the provided job description.) As a Team Lead in US HR Talent Acquisition Operations at the US HR Shared Services team based in Raheja Mindspace, Hitech City, Hyderabad, your role is crucial in ensuring a seamless and positive candidate experience. Your primary responsibility will involve coordinating all pre-hire processes and documentation to ensure compliance and successful completion of the hire/transfer process in a fast-paced environment. Key Responsibilities: - Conduct criminal background checks, drug screenings, adjudications, and verify licenses and certifications if applicable. - Ensure completion of employee health screenings, vaccine/accommodation requirements if applicable. - Handle employment correspondence, service requests related to TA operations, email management, and scheduling panel interviews. - Facilitate and ensure data integrity for all hires, transfers, and rehires, manage start date changes, and address in-flight data changes. - Assist with and administer components of process compliance, including license and certification collection and upload. - Process hires promptly to meet compliance and business needs. - Partner and communicate with TA Specialist regarding any issues or delays with the pre-boarding process, confirm day one activities, and undertake any other duties as assigned. Qualifications Required: - 6-12 years of experience in HR, HR Operations, Talent Acquisition, Customer Service, administrative support, or similar professional experience preferred. - Prior experience with Workday or HireRight preferred. Skills Required: - Excellent attention to detail, organization, and accuracy skills. - Ability to multitask and prioritize in a fast-paced environment, flexibility to deal with changing schedules and priorities. - Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, and/or Teams). (Note: Additional details about the company were not included in the provided job description.)

As a Team Lead Human Resources Operations at Aimlay, you will be responsible for managing and enhancing HR functions to ensure seamless service delivery and process efficiency. Your strategic thinking, leadership skills, and strong background in HR operations will be crucial in driving impactful HR strategies. Key Responsibilities: - Lead and manage the HR operations team to ensure smooth execution of all HR functions. - Develop and implement HR policies, processes, and automation tools for efficiency. - Ensure compliance with labor laws and HR regulatory requirements. - Oversee the employee lifecycle from onboarding to exit management. - Maintain and optimize HRIS (Human Resources Information System) for accuracy and efficiency. - Drive HR process automation, including digital onboarding solutions. - Analyze HR data and provide insights to support business decisions. - Identify and implement process improvements for enhanced HR operations. Qualifications Required: - 5+ years of experience in HR operations or a related field. - 2+ years of leadership experience in HR functions. - Strong understanding of HR policies, laws, and compliance. - Excellent communication, leadership, and problem-solving skills. - Ability to work in a fast-paced environment and handle multiple priorities effectively. About Aimlay: Aimlay is a leading professional services firm specializing in education, research assistance, and corporate solutions. Committed to fostering innovation, excellence, and professional growth, Aimlay offers a competitive salary and benefits package, a dynamic, growing, and innovative work environment, as well as professional development and career growth opportunities. If you are passionate about HR excellence and leadership, we invite you to apply now and take the next step in your career with Aimlay. Contact us at srexec.ta@aimlay.com or 9958773900 to join our team.,