1,861 Operations Manager Jobs in Mumbai

  Oversee daily office operations including stationery, pantry, and facility upkeep. Coordinate with vendors, housekeeping, and maintenance teams to ensure seamless operations. Manage onboarding logistics for new hires and support employee engagement activities. Handle travel arrangements, hotel bookings, and hospitality for employees and visitors. Assist in planning meetings, conferences, and office events. Maintain petty cash, track office assets, and support finance documentation. Ensure compliance with health, safety, and EHS standards. Prepare internal communication, reports, and operational trackers.  

Job Description Manager: Sales International Operations Job Code: ITC/M-SIO/20251108/19148 Location: Mumbai Designation: Manager Sales (International Operations) Experience Required: 2-6 Years Qualification: MBA Vacancy: 1 Salary Range: 12,00,000-17,00,000 per annum Position Type: Full-time Role Overview The Manager Sales International Operations will be responsible for driving sales growth, expanding market presence, and strengthening dealer networks across international markets. The role includes developing and executing sales strategies, analyzing market trends, optimizing credit and logistics processes, and ensuring superior customer experience. The manager will work cross-functionally with internal teams and external partners to achieve annual revenue and profitability targets. Key Responsibilities 1. Sales Strategy & Market Development Identify, develop, and implement sales strategies to achieve volume targets and expand market share. Conduct market research and forecast industry trends to support strategic business planning. Lead product launch strategies and market entry initiatives across international regions. 2. Revenue & Profitability Management Drive profitable and sustainable business growth by optimizing credit management, reducing logistics costs, and improving supply chain efficiency. Monitor business performance across geographies and support teams in meeting year-on-year bottom-line goals. Identify new business opportunities and revenue-generation avenues. 3. Dealer & Channel Management Develop and manage dealer networks, ensuring healthy dealer performance and incremental business growth. Ensure dealer profitability, compliance, and quality of operations. Build strong relationships with dealers, distributors, and strategic partners. 4. Customer Experience & Relationship Building Develop customer-centric strategies to enhance satisfaction and retention. Ensure adherence to customer experience metrics and improvement benchmarks. Implement best practices to elevate brand perception in international markets. 5. Team Collaboration & Performance Review Coordinate with cross-functional teams including marketing, logistics, finance, and product teams. Evaluate team performance and mentor team members to achieve sales targets. Drive strategic interventions to address performance gaps and support operational excellence. Key Skills Required Sales Strategy & Planning International Market Exposure Credit & Logistics Management Dealer & Channel Management Customer Experience Enhancement Marketing & Product Launch Execution Strong Communication & Negotiation Skills Analytical & Problem-Solving Ability Compensation CTC Range: 12,00,000 17,00,000 per annum

We are looking for a dedicated and experienced OPERATION MANAGER to join our team at the PUNE or MUMBAI Branch. Position - Operations Manager CTC - As per skill set : Experience - Minimum 5 years in Security/Facility/Manpower Industry. Key Skills - Leadership, Client Coordination, Team Management, Problem Solving, Compliance Handling and Trainings. Interested Candidates can DM or share their CV at crmmumbai@f10group.in

Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records  Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts updated and received from collection team Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections Record Keeping and Admin Activities Ensure 100% Compliance of Process and policies

Job Description: Territory Sales Manager Bus Experience: 3- 10 Years Salary Range: 10- 16 LPA Qualification: B.E. Location: Open to All Cities The Territory Sales Manager Bus will be responsible for achieving annual bus sales targets and strengthening brand visibility for Ashok Leyland in the assigned territory. The role focuses on driving market share expansion, supporting new product introductions, and leading the dealer sales teams to achieve performance goals. The manager will ensure that all dealership activities align with company standards, including strict adherence to PRISM processes. A major part of the role involves enhancing customer satisfaction through proactive customer handling, timely issue resolution, and building strong relationships with fleet owners, operators, and dealers. The manager will provide product and process training to dealer sales executives to ensure consistency and effectiveness in sales operations. Additionally, the position requires continuous cost monitoring, identifying areas for cost optimization, and ensuring dealer profitability. The candidate will undergo extensive hands-on training before being assigned to field responsibilities.      

Job Title Area Service Manager Sales & Service (Automotive / Commercial Vehicles)   Role Overview As an Area Service Manager, you will be responsible for managing and supervising service operations across the assigned area. You will ensure that service delivery meets quality standards and service-level agreements (SLAs), drive customer satisfaction and retention, oversee process compliance across dealerships, lead and coach a team of service professionals, and monitor KPIs to ensure operational excellence and profitability. You will also drive product campaigns, support new product launches, conduct warranty and process audits, and stay current with industry trends and competitive offerings. Key Responsibilities Oversee and manage service operations across the area ensure smooth functioning of service departments across all assigned dealerships. Ensure adherence to quality standards, service level agreements, and internal processes across all service outlets under your purview. Build and nurture relationships with key customers understand their service requirements, address issues promptly, and ensure customer satisfaction and retention. Lead, mentor, and manage a team of service professionals (technicians, service advisors, support staff) including hiring/co-ordination, training, performance management, and motivation. Monitor and analyze service performance metrics / KPIs (e.g., service revenue, turnaround times, customer satisfaction, warranty claims, service efficiency) identify areas for improvement and implement corrective actions. Drive implementation of process changes and improvements across all dealerships to improve service efficiency, standardization, and compliance. Support and coordinate new product introductions and market roll-outs work with sales and marketing teams and dealers to ensure successful launch and service readiness. Plan and execute product campaigns and promotions ensure service readiness, parts availability, and communication with customers/dealers. Conduct warranty audits, process audits, and periodic reviews to ensure adherence to warranty policies, service standards, and internal procedures. Ensure compliance with safety protocols, environmental norms, and organizational / manufacturer standards across all service operations. Monitor cost control, profitability, and efficient resource utilization within service operations ensure healthy margins for service business. Stay updated on industry trends, competitor products, and service best practices share market and competitive intelligence with management and dealer network. Liaise with dealers, service centers, parts, and sales teams ensure alignment between service operations, sales efforts, spare parts availability, and customer commitments.

Company: Birla Paints Location: Open to All Cities Experience Required: 4-10 Years Education: B.A. or equivalent Compensation: 8,00,000 10,00,000 per annum Job ID: ITC/ECM-FS/20251111/21665 About the Role Birla Paints is looking for an experienced and dynamic Experience Center Manager to lead our Flagship Store and deliver an immersive customer experience aligned with the innovation and ethos of Sparkle. The ideal candidate will manage a team of Experience Specialists, oversee store operations, and ensure unmatched service excellence. This leadership role requires strong customer experience skills, team management capabilities, and a proven background in luxury or premium retail environments. Key Responsibilities Lead and mentor a team of Experience Specialists to deliver exceptional customer service. Ensure the store reflects the brands premium experience and visual standards. Oversee end-to-end store operations, including scheduling, staffing, and team performance. Monitor and manage key performance indicators (KPIs). Collaborate with cross-functional teams to support strategic initiatives. Execute in-store promotions, events, and experience-driven activities. Handle escalations, resolve issues efficiently, and maintain high customer satisfaction. Maintain an organized, customer-centric, and high-performing flagship environment.

Job Description: Territory Service Manager Job Code: ITC/TSM/20251119/16722 Experience: 5- 8 Years Salary: 6 LPA Qualification: B.Tech Location: Open to All Cities The Territory Service Manager will be responsible for leading the Ashok Leyland service team and channel partners to improve customer knowledge, enhance skills, and ensure the optimal performance of commercial vehicles across the assigned territory. The role is focused on strengthening Ashok Leylands presence in the market by delivering superior service quality and building long-term customer confidence. Key responsibilities include managing end-to-end service operations, ensuring adherence to company service standards, and driving process improvements to enhance efficiency and customer satisfaction. The manager will cultivate strong relationships with key customers, monitor service KPIs, and implement corrective actions where required. This role also involves leading, mentoring, and developing a team of service professionals, ensuring adherence to safety protocols, and staying updated on industry trends and technologies to continuously improve service offerings. Strong leadership capability, customer-centric thinking, and expertise in service operations are essential for this role.   

  Job Title Area Service Operations Manager Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships / area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive service process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance metrics. Key Responsibilities Service Operations & Delivery Oversight Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and SLAs. Monitor and report on service performance through key performance indicators (KPIs), such as turnaround time, resolution rates, customer satisfaction, and overall service efficiency. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers understand their service requirements, address their concerns, and strive for high customer retention. Act as the escalation point for customer complaints or complex service issues, ensuring timely and professional resolution. Process Improvements & Audit Compliance Implement process improvements across dealerships / service centers including updates to standard service processes, complaint resolution and after-sales service practices. Conduct regular warranty audits, process audits, and compliance checks to ensure consistent service quality and adherence to company standards. Product Launches, Campaigns & Market Initiatives Drive product campaigns and roll out new products/offerings in the market through dealerships / service centers. Collaborate with stakeholders to ensure successful product launch and customer awareness of new services or enhancements. Organize and execute driver trainings or staff training programs to upskill dealership/service-center personnel. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, service advisors, support staff ensuring skill enhancement, training, performance tracking, and adherence to service standards. Identify training needs at dealership level (e.g. driver trainings or staff trainings) and coordinate delivery of training programs to improve service delivery capability. Performance Monitoring & Corrective Actions Regularly analyse service data and KPIs to identify trends, areas requiring improvement, and opportunities for enhanced efficiency or customer satisfaction. Initiate corrective actions or process changes based on audit findings, performance data, and customer feedback. Reporting & Coordination Prepare and present regular reports on service operations, performance, audits, warranty claims, customer feedback and improvement initiatives to senior management. Coordinate with other departments (sales, parts, product, quality assurance, operations) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree (or relevant Diploma) in Business Administration, Engineering, Automobile / Mechanical / related discipline or equivalent relevant experience. Prior experience in service-management or operations role ideally across multiple dealerships / service centers / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent interpersonal and communication skills; customer-facing orientation, stakeholder management, and complaint-resolution ability. Solid understanding of service operations, warranty processes, quality assurance, audits, process improvement and service delivery standards. Data-driven mindset: ability to monitor KPIs, analyse service metrics, identify improvement areas, and implement process improvements. Ability to manage multiple dealership mandates / service locations, handle high workload, and adapt to dynamic work environment. Awareness of market / industry trends, and ability to lead product / service rollouts and campaigns through dealerships / service centers.

      Job Description: Area Manager Job Code: ITC/AM/20251119/21799 Experience: 10+ Years Salary Range: 1620 LPA Qualification: B.E. Location: Open to All Cities The Area Manager will be responsible for achieving the annual sales and service targets while strengthening overall brand visibility for Ashok Leyland across the assigned region. The role focuses on driving market share growth across all product verticals, ensuring seamless support for new product launches, and maintaining high operational standards across dealer locations through strict adherence to PRISM processes. A key aspect of this role is leading, guiding, and motivating both sales and service teams to deliver consistent performance. The Area Manager will play a crucial role in enhancing customer satisfaction by ensuring effective customer engagement, faster issue resolution, and strong coordination between dealerships and customers. In addition, the position involves monitoring operational costs, identifying opportunities for cost saving, and ensuring profitability for the dealer network. The ideal candidate must possess strong team management capabilities, a results-driven approach, and in-depth knowledge of sales and service operations within the commercial vehicle industry.    

Job Description: Territory Service Manager Position Overview We are seeking a highly capable Territory Service Manager to oversee end-to-end service delivery, strengthen customer retention, manage dealer operations, and support product performance. The ideal candidate will drive service excellence through effective KPI monitoring, process improvements, and strong technical support capabilities. Key Responsibilities Lead and manage service operations to ensure seamless service delivery and timely issue resolution. Drive customer retention by improving service touchpoints, response quality, and proactive engagement. Implement and manage process changes to enhance service efficiency and customer satisfaction. Support product establishment by coordinating service readiness, training, and field support requirements. Perform KPI monitoring to track service performance, dealer effectiveness, and operational efficiency. Conduct warranty audits, ensure compliance, and identify improvement areas to reduce warranty costs. Provide technical support for escalated issues, guiding dealers and internal teams on troubleshooting. Oversee dealer management by ensuring adherence to service standards, capability building, and performance evaluation. Lead customer support operations, ensuring timely responses, accurate information, and strong case resolution. Collaborate with product, quality, and sales teams to relay customer insights for continuous improvement. Required Skills & Qualifications Strong background in service operations, customer support, and dealer management. Experience in customer retention strategies and service process optimization. Hands-on knowledge of technical troubleshooting, warranty processes, and service documentation. Ability to analyze and monitor KPIs to drive service excellence. Excellent communication, stakeholder management, and problem-solving skills. Customer-centric mindset with a commitment to service quality. Bachelors in Engineering is required.

Junior Executive Customer Support (Stock Market Operations) Location: MumbaiExperience: 1 - 3 years We are hiring a Junior Executive Customer Support to handle customer queries related to Equity, Mutual Funds, Currency & Commodities. The ideal candidate should have basic stock market knowledge, strong communication skills, and experience in handling customer calls. Key Responsibilities: Handle inbound & outbound customer calls Resolve stock market related queries & grievances Coordinate exchange-related cases (NSE/BSE) Process customer accounts, KYC & documentation Escalate complaints when necessary Provide product recommendations based on customer needs Requirements: Basic understanding of Stocks/MF/Currency/Commodities Strong communication & problem-solving skills Experience in broking/customer support preferred Attention to detail & customer-first approach Kindly revert with updated CV mentioning below details on achint@topgearconsultants.com for more company details.Pl share your resume, Mentioning BELOW DETAILS (Mandatory)1. Current Location:2. Preferred Location:3. Highest Qualification:4. Years of Exp:5. Current Company:6. Current Salary:7. Expected Salary:8. Notice Period:Thanks & Regards,Achint I HR Associatewww.topgearconsultants.com

Job Description for SAP Service Delivery Manager Total Experience: 12-14 Years Location: Mumbai and Bangalore About the Role We are seeking an experienced SAP Service Delivery Manager to lead end-to-end service delivery for SAP solutions, including ECC and S/4HANA. This role requires strong client relationship management, operational excellence, and strategic planning to ensure high-quality delivery and customer satisfaction. Key Responsibilities Client Relationship Management Serve as the primary point of contact for SAP service delivery. Build and maintain strong client relationships to align services with business needs. Service Delivery Oversight Manage day-to-day operations including incident management, change requests, and enhancements. Ensure compliance with SLAs and contractual obligations. Project & Resource Management Plan and execute SAP projects, ensuring timely delivery and adherence to quality standards. Allocate and manage resources across global delivery centers. Operational Excellence Monitor KPIs and service metrics; prepare weekly burn reports, monthly trend analysis, and quarterly business reviews. Identify and implement service optimization strategies. Financial & Strategic Planning Manage account budgets, margins, and profitability. Support onboarding of new accounts and retention of existing ones. Align SAP service delivery with clients short- and long-term business goals. Required Skills & Qualifications Experience: 1214+ years in SAP service delivery (ECC & S/4HANA). SAP Expertise: Functional knowledge in modules such as OTC, PTP, FTM, Finance, Logistics. Leadership: Proven experience managing teams of 20+ across global delivery centers. Communication: Strong client-facing and executive-level communication skills. Process Knowledge: Familiarity with ITIL frameworks and Capgemini delivery methodologies. Compliance: Understanding of regulatory requirements (SOX).

Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encourages top performance and high morale. Oversee budgeting, reporting, planning, and auditing. Work with senior stakeholders. Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Identify and address problems and opportunities for the company. Build alliances and partnerships with other organizations.

Role Overview: As an experienced and dedicated Operations Manager at Toys Store 19N25, your primary responsibility will be to ensure operational excellence within the store. You will play a crucial role in overseeing daily operations, leading a team of staff members, and aligning store processes with corporate strategies to enhance the customer experience and drive profitability. Your ability to analyze sales reports, manage inventory levels, and maintain strong customer service standards will be essential in optimizing resources and staying ahead in the competitive toys retail market. Key Responsibilities: - Oversee daily store operations to ensure efficiency and effectiveness in all processes. - Manage and mentor store staff to foster a positive and productive work environment. - Develop and implement operational policies and procedures in alignment with company objectives. - Monitor inventory levels and manage stock replenishment to meet consumer demands. - Ensure compliance with health and safety regulations and company standards. - Analyze sales reports and consumer trends to drive store profitability goals. - Coordinate and execute promotional campaigns and in-store events as directed. - Identify areas for improvement and make recommendations to senior management for operational efficiencies. - Maintain strong customer service standards to enhance consumer satisfaction and loyalty. - Manage vendor relationships to ensure timely product deliveries and quality standards. - Prepare and manage budgets, controlling expenditures to optimize financial performance. - Lead and participate in staff training sessions to elevate store operational expertise. Qualifications Required: - Bachelor's degree in business administration, retail management, or related field preferred. - Proven experience in a retail setting with a focus on operational management. - Strong leadership skills and the ability to inspire and manage a diverse team. - Exceptional organizational skills and attention to detail for daily store operations. - Excellent communication and interpersonal skills with a customer service focus. - Ability to analyze complex operational issues and develop practical solutions effectively. - Proficiency in inventory management software and retail business systems. (Note: Additional details about the company were not provided in the job description.),

As a Compensation and Benefits Specialist at Jio Headquarters in Navi Mumbai, your role will involve overseeing daily operational activities within the Compensation & Benefits team. You will be responsible for maintaining and optimizing SAP HR systems for compensation and benefits workflows, collaborating with cross-functional teams to resolve operational issues, and improving processes. Additionally, you will generate and analyze reports using advanced Excel tools to support decision-making, ensure compliance with internal policies and statutory regulations, and support audits and data validation exercises related to compensation and benefits. Key Responsibilities: - Oversee daily operational activities within the Compensation & Benefits team. - Maintain and optimize SAP HR systems for compensation and benefits workflows. - Collaborate with cross-functional teams to resolve operational issues and improve processes. - Generate and analyze reports using advanced Excel tools to support decision-making. - Ensure compliance with internal policies and statutory regulations. - Support audits and data validation exercises related to compensation and benefits. Required Qualifications & Skills: - Strong proficiency in SAP HR modules. - Advanced skills in Microsoft Excel, including pivot tables, formulas, and data visualization. - MBA in Human Resource Management or equivalent qualification preferred. - Excellent attention to detail and problem-solving abilities. At Jio, you'll be part of a dynamic and innovative environment that encourages continuous learning and growth. This role offers exposure to cutting-edge HR technologies and practices, opportunities to enhance your skills and take on challenging projects, and a clear path for career advancement within a fast-growing organization.,

As a Sales and Operation Manager for Rental, your role will involve managing the daily operations, deployment, and maintenance of a construction equipment fleet consisting of Tower cranes, Passenger hoists, and Truck-mounted cranes. Key Responsibilities: - Oversee fleet operations, repair, and preventive maintenance schedules. - Manage operators, technicians, and support staff effectively. - Recruit and deploy operating crew based on project requirements. - Conduct client meetings and engage in marketing activities. - Control maintenance and repair costs within set budgets. - Prepare monthly performance summaries for management review. - Coordinate with clients, vendors, and operators for equipment deployment. - Assist the Managing Director in follow-ups, quotations, and rental negotiations. Qualifications Required: - Diploma/Degree in Mechanical or Automobile Engineering preferred. Alternatively, any degree with relevant experience will be considered. - Minimum of 5 years of experience in the management of construction equipment. - Demonstrated strong leadership, communication, and coordination skills. As a valued member of the team, you will receive benefits such as cell phone reimbursement. The work location for this role is in-person at CBD Belapur, Navi Mumbai. Please note that this position is full-time and permanent, and the salary offered is in the range of 30,000 to 40,000 per month, along with incentives and bonuses.,

                                                                             Job Description Position : Store Operations Manager Company: Aspect Bullion & Refinery Pvt. Ltd. Location: Zaveri Bazaar | Borivali | Ghatkopar Salary Range: 30,000-60,000 per month Working Days: 7 days working (Rotational weekly off 1 day per week) Job Overview Aspect Bullion & Refinery Pvt. Ltd. is seeking a dedicated and proactive Store Operations Manager to oversee daily operations across our retail outlets located at Zaveri Bazaar, Borivali, and Ghatkopar. The ideal candidate should be flexible to travel between stores and ensure smooth execution of operational, staffing, and sales activities. Key Responsibilities Supervise and manage daily store operations across multiple locations. Ensure adherence to company standards, policies, and operational guidelines. Monitor store performance, sales targets, and customer satisfaction. Manage inventory, stock levels, and coordination with vendors. Lead and train store teams to maintain operational efficiency and brand standards. Handle staff scheduling, attendance, and performance monitoring. Conduct regular store audits and ensure compliance with company SOPs. Address and resolve any operational or customer-related issues promptly. Work closely with senior management to implement new initiatives and drive process improvements. Requirements Bachelors degree or equivalent qualification. Minimum 25 years of experience in retail operations or multi-store management. Strong leadership, communication, and organisational skills. Willingness to travel regularly between store locations. Hands-on approach with problem-solving ability and customer-first mindset. Benefits Competitive salary based on experience. Opportunity to work with a growing and reputable organisation. Exposure to diverse retail operations and management responsibilities. Interested Applicants can connect on 7977992180 (HR - Manager) Group Website – https://aspect.global/Aspect Bullion Website – https://aspect.global/ventures/bullion-refinery/E-Commerce Website – https://www.aspectbullion.com/  

Manages the establishment and administration of a defined set of professional/operational services, programs, and initiatives of key significance to a major, self-contained operational component of the University. Primary responsibilities are focused on one or more broadly defined core functional areas, such as faculty and staff human resources management, specialized administrative/financial management, business development and management, or academic/student support services. Assumes a leadership role in the provision of professional services specific to the functional area of focus, ensuring that existing and emergent programs and services are in compliance with relevant laws and regulations, institutional policies, and best practices and that they are in direct support of the overall goals and objectives of the enterprise. Collaborates directly with senior leadership on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operation, and participates in overall decision making as a member of the senior management team of the enterprise. Duties and Responsibilities Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Provides professional consultation and leadership to all faculty and staff employed by the component and service as the principal point expertise on all matters relating to the specified functional area of focus. Analyzes, designs, documents, and implements internal reporting systems and procedures for the organization or business entity, within specified functional area of operation, as applicable to the specified functional area of focus. Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application operating policies and procedures. Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. May represent the organization to governmental agencies, funding agencies, national organizations, and/or the general public; may represent the principal executive at various community and/or business meetings, as assigned. May serve as Campus Security Authority as outlined by the Clery Act. Performs miscellaneous job-related duties as assigned. Minimum Job Requirements Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Knowledge, Skills and Abilities Required Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Advanced analytical, evaluative, and objective critical thinking skills. Working knowledge and understanding of the principles and processes of computerized business and operating systems. Ability to gather data, compile information, and prepare reports. Knowledge and understanding of integrated program planning, development, and administration within a public institution environment. Skill in organizing resources and establishing priorities. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to develop and present educational programs and/or workshops.  

We are looking for an experienced Operations Manager to manage the day-to-day operations of our organization. You will ensure smooth workflows, oversee teams, and help improve processes to increase efficiency and productivity. Key Responsibilities: Manage daily operations and ensure everything runs smoothly. Supervise and support teams to meet targets and deadlines. Identify areas for improvement and implement better processes. Monitor performance and prepare reports for management. Ensure compliance with company policies and regulations. Requirements: Bachelors degree in any relevant field. Proven experience in operations or management roles. Good leadership and organizational skills. Ability to solve problems and make decisions quickly. Strong communication and teamwork skills. Why Join Us: Opportunity to grow and make an impact. Work in a supportive and collaborative environment. Competitive salary and benefits.