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1,828 Qa Qc Manager Jobs in Mumbai

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posted 3 weeks ago

Test Manager - Banking

TRISTHA GLOBAL PRIVATE LIMITED
experience10 to 18 Yrs
location
Mumbai City, Chennai
skills
  • banking
  • manual testing
  • leadership
Job Description
Experience: 13 to 15 years Designation: Test Manager Location: Chennai/ Mumbai Notice Period: Immediate to 45 days  About Tristha Global: Tristha Global is an India-based software services company and Quality Assurance company that focuses broadly on the BFSI sector. We provide end-to-end test automation, testing services and test management tools for businesses that focus on financial services. Roles and Responsibilities: As a Test Manager you will lead end-to-end testing activities for banking applications, ensuring high-quality delivery. The role focuses on driving quality assurance, automation, and continuous improvement across complex financial systems. Define and implement the overall test strategy, plans, and processes aligned with banking project objectives and regulatory standards. Lead and manage test teams, ensuring effective execution of functional, integration, regression, and UAT testing. Collaborate with business, development, and vendor teams to ensure comprehensive coverage of banking workflows and interfaces. Oversee defect management, test metrics, and reporting, ensuring timely issue resolution and transparent communication. Drive automation, process improvement, and quality governance to enhance efficiency and reduce risk in banking system deliveries.   Mandatory Skills: 13-15 years experience into Banking domain. Experience into multiple banking domain application like T24, Finacle, Flexcube etc. Good hand on experience into manual testing. Handled a team of manual testers. Excellent communication skills If you possess the mandatory skills and relevant experience, we invite you to share your updated resume with us. Please reach us at: career@tristhaglobal.com
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posted 5 days ago

Center Manager

Vishal Consultants
experience2 to 5 Yrs
Salary2.0 - 4.5 LPA
location
Navi Mumbai, Pune
skills
  • operation management
  • quality assurance
  • staff development
  • parent communication
  • operational performance improvement
  • financial management
Job Description
Job Description: Centre Sales Manager   Enrollment and Marketing: Drive enrollment growth by developing and implementing marketing strategies, conducting tours, and promoting the centers programs to prospective families. Operational Management: Oversee the day-to-day operations of the preschool, ensuring a safe, welcoming, and efficient environment for children, staff, and parents. Staff Leadership: Recruit, train, mentor, and supervise teachers and support staff, fostering a positive and collaborative work culture. Curriculum Oversight: Ensure the implementation of a high-quality, age-appropriate curriculum that aligns with educational philosophy and standards. Parent Communication: Build strong relationships with parents and guardians, addressing concerns, providing regular updates, and organizing parent-teacher meetings and events. Regulatory Compliance: Ensure the center complies with all local, state, and federal regulations, licensing requirements, and health and safety standards. Financial Management: Manage the centers budget, including tuition collection, payroll, and expense tracking, while identifying opportunities for cost efficiency and revenue growth. Quality Assurance: Regularly evaluate the centers programs, staff performance, and child outcomes to maintain and improve quality standards. Community Engagement: Represent in the local community, building partnerships and participating in events to enhance the centers reputation and visibility.
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posted 2 months ago

Manager - Quality

Asian Paints Limited
experience8 to 13 Yrs
location
Mumbai City
skills
  • customer complaints
  • quality assurance
  • six sigma
Job Description
Job Summary: - Driving a culture of Business Excellence across various Business Units and aligning the overall process flow with an end-to-end perspective, thereby enhancing the effectiveness & agility in overall business outcome- Ensure efficient & effective implementation of Quality agenda across Supply Chain, Research & Development, Sales and Marketing, in accordance with Asian Paints Quality Management System, Quality Policy & Consumer policy.Business Responsibility Areas:Digital Quality:- Identify & develop data analytics in Quality- Manage & Execute IT Projects with agility- IT vendor Management in support from APL IT teamQuality Agenda in Supply Chain, Sales and Research & Technology:- Cost of Poor-Quality Reduction - Dead, Defective & Damage Materials- Quality systems implementation & Quality Control in Manufacturing Operations- Driving Right First-Time initiatives in Manufacturing to the market- Customer Agenda - Near Zero Agreed Customer Complaints & Root Cause Analysis & 6-Sigma Projects- Quality Agenda in Manufacturing - Internal Quality Defects Reduction- Quality Agenda in Purchase and Sourcing of Raw Materials & packaging Materials- Quality Objectives Monitoring and Improvement- Customer Complaints Analysis & resolutionAudits:- Integrated Management System Audits (ISO Management Systems)- Process Audits- Vendor Audits- Plant Hygiene auditsEducation: Full time graduateWork Experience:- Corporate Quality / Centralized Role- Plant Experience in Quality Assurance and Quality Management- 5-6 Years of Experience in FMCG / Chemical / Process Industry
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posted 2 days ago

Hiring for Virtual Relationship Manager

KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED
experience2 to 7 Yrs
Salary4.0 - 9 LPA
location
Thane, Hyderabad
skills
  • cross selling
  • banking sales
  • upselling
  • banking products
  • relationship management
  • outbound calling
  • outbound sales
  • outbound process
  • banking voice process
  • virtual relationship manager
Job Description
Hiring for Virtual Relationship Manager/Wealth Manager   Need minimum 2 years of experience in banking sales. ( on paper ) Qualification - Graduation Mandatory with Degree Certificate Excellent English & Hindi communication Banking and Life Insurance background Experience is needed. Location- Thane & Hitech City (Mumbai & Hyderabad)Day rotational Shifts for Females (Day Shift) Rotational Shifts for males. (Including Night Shift) Salary - Experienced upto 10 LPA. (Decent hike on last package ) Age Limit- 32 Shifts - Rotational shift with 6 rotational week off in a Month. Roles and Responsibilities  -Responsible for depending customer relationships to increase customer relationship value - Responsible for driving quality engagements over call with customers by following industry best practices - Responsible for increasing mobile banking adoption and drive initial login on Optimus app -CASA value build up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio - Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer - Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement - Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. - Ensure monthly operating plan is met to improve scorecard and decile rankings. - Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement. - Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. - Ensure strict adherence to the bank policies and compliance - Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program Provide best in-class customer service to all clients to become their primary banker   Interested candidates can call on 9619990998
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posted 1 week ago
experience3 to 5 Yrs
location
Mumbai City
skills
  • quality
  • analytical
  • telesales
  • communication
  • technology
  • assurance
  • attention
  • to
  • skills
  • call
  • detail
  • problem-solving
  • centre
  • interpersonal
Job Description
Position: Quality Assurance SpecialistLocation: MumbaiJob Reference: ITC/QAS/20251022/10737 Role Overview:The Quality Assurance Specialist will ensure that all telesales processes adhere to the highest standards of quality and efficiency, resulting in enhanced customer interactions and increased sales. Key Responsibilities: Monitor and evaluate telesales calls to ensure compliance with company guidelines and quality objectives Provide constructive feedback and coaching to telesales agents to improve call quality and sales effectiveness Analyze data and identify process improvement areas within the call centre environment Maintain meticulous records of evaluations and feedback sessions Collaborate with cross-functional teams to drive quality initiatives and resolve issues Apply strong problem-solving, analytical, and communication skills in all aspects of quality assurance Demonstrate attention to detail and interpersonal skills in daily tasks Required Skills:Quality assurance, telesales, call centre technology, analytical skills, problem-solving, communication skills, attention to detail, interpersonal skills Qualification:Bachelors Degree Compensation:5,00,000 8,00,000 per year Status:Open Additional Information:Ideal candidates should have prior quality assurance experience in telesales or call centre environments.
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posted 6 days ago
experience3 to 7 Yrs
Salary9 - 16 LPA
location
Mumbai City
skills
  • product testing
  • trend analysis
  • validation
  • plastic molding
  • product development
  • market research
Job Description
Job Title: Manager Accessories Product Development Job Code: ITC/M-APD/20251107/27702 Location: Mumbai Experience: 3-7 Years Education: Bachelors Degree CTC Range: 11,00,000 -18,00,000 Status: Open About the Role We are seeking a highly skilled and innovative Manager Accessories Product Development to lead the end-to-end development of automotive accessories, including interior, exterior, and electrical components. The role requires strong expertise in accessories development, market research, quality evaluations, and cross-functional collaboration. Experience working with plastic molding parts is essential. Key Responsibilities Manage the complete product development lifecycle for automotive accessories across vehicle segments. Conduct market research, analyze customer preferences, and identify new accessory trends. Collaborate with cross-functional teams (design, engineering, sourcing, quality, marketing) to execute accessory roadmaps. Work closely with suppliers to ensure adherence to quality, timelines, and cost targets. Conduct quality audits and ensure compliance with internal and industry standards. Prepare technical specifications for new accessory developments. Evaluate manufacturing processes and ensure feasibility for mass production. Coordinate with internal and external agencies for product testing, validation, and quality assurance. Stay updated on advancements in the automotive accessories market and integrate relevant innovations. Support cost optimization initiatives without compromising product performance or quality. Required Skills & Competencies Automotive Accessories Product Development Market Research & Trend Analysis Cross-functional Collaboration Quality Audits & Process Compliance Manufacturing Process Evaluation Expertise in plastic molding parts Supplier Coordination & Technical Evaluation Strong Communication & Project Management Skills
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posted 2 months ago

QA(Collections International BPO)

Epicenter Technologies Private Limited
Epicenter Technologies Private Limited
experience2 to 6 Yrs
location
Mumbai City
skills
  • collections
  • third party collections
  • call monitoring
Job Description
Quality Analyst (QA Collections)  To manage transaction quality profile for an international 3rd party collections process To conduct audits as per defined guideline and sampling for transaction monitoring To ensure 100% closure of feedbacks To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and conduct feedback and refresher sessions with agents to improve sales and quality of calls To drive process improvement initiatives To drive calibration sessions with internal or external customers To conduct training for group of agents, when needed To conduct quality induction for new hire batch Leading client calls, meetings, and calibrations with internal and external stakeholders  Work from office Location - Bhayander US rotational shifts
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posted 3 weeks ago

IPdrg Coders, QA, Trainers

Source To Win Consultancy Hiring For Omega, Echoe Assisstance, EXL
experience1 to 6 Yrs
Salary3.5 - 12 LPA
location
Mumbai City, Pune+4

Pune, Bangalore, Chennai, Hyderabad, Delhi

skills
  • medical coding
  • medical coders
  • ipdrg
  • ipdrg coders
  • ipdrg coding
Job Description
An IPDRG (Inpatient Prospective Diagnosis Related Group) coder job description involves reviewing patient charts to accurately assign medical codes for inpatient stays, ensuring compliance with coding guidelines and regulations. Key responsibilities include coding diagnoses and procedures, clarifying documentation with healthcare professionals, and participating in audits to improve data quality and reimbursement. Requirements typically include strong knowledge of medical terminology and coding systems like ICD-10, proficiency in IPDRG coding, and excellent analytical and communication skills.    Job summary Role: IPDRG (Inpatient Prospective Diagnosis Related Group) Medical Coder Goal: To accurately code inpatient medical records for billing, compliance, and data analysis purposes.    Responsibilities Coding: Assign correct IPDRG codes based on a thorough review of patient medical records, including diagnoses and procedures. Documentation: Clarify any discrepancies or missing information in the documentation by collaborating with physicians and other healthcare staff. Compliance: Ensure all coding practices adhere to current healthcare regulations, guidelines, and compliance standards. Auditing: Participate in internal and external audits and quality assurance processes to maintain and improve data accuracy. Knowledge: Stay up-to-date with changes in coding standards, regulations, and IPDRG classifications. 
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posted 7 days ago

Assistant Restaurant Manager

Aviyana Ventures Pvt. Ltd.
experience6 to 7 Yrs
Salary2.5 - 4.5 LPA
location
Navi Mumbai, Mumbai City+1

Mumbai City, Thane

skills
  • restaurant management
  • management
  • assistant restaurant manager
Job Description
Looking for Assistant Restaurant Manager experience - 6 to 7 years salary - upto 45k location - belapur immediate joiners preferred  This role involves scheduling, enforcing health and safety standards, and assisting with hiring and training. Key responsibilities include overseeing shifts, handling customer complaints, and maintaining food quality and service consistency. 
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posted 5 days ago
experience4 to 8 Yrs
Salary7 - 12 LPA
location
Mumbai City
skills
  • technical support
  • campaigns
  • new product
  • retro
  • warranty analysis
  • channel partner management
  • digisense
Job Description
Manager Warranty & Technical Support Job Code: ITC/MW-TS/20251120/20086 Position: Manager Warranty & Technical Support Experience: 4-8 years CTC: 1,400,000 annually Location: Mumbai Industry: Agriculture & Forestry / Farm Equipment Position Type: Full-time Status: Open About the Role We are seeking an experienced and technically strong Manager Warranty & Technical Support to lead warranty operations and technical support for overseas channel partners. This role is critical to ensuring timely resolution of product concerns, driving warranty cost improvements, and enabling smooth after-sales operations across global markets. The ideal candidate will possess deep product diagnostics expertise, strong analytical skills, and hands-on experience managing the end-to-end warranty cycle. This role requires close collaboration with Manufacturing, Product Development, Quality, Logistics, Finance, and country teams to ensure seamless workflows and actionable insights. Key Responsibilities Technical Support & Issue Resolution Provide technical support to overseas channel partners for their product and system-related queries. Ensure on-time resolution of emerging product concerns and receipt issues by coordinating with cross-functional teams. Diagnose complex product issues, including Tier IV engines, FMCU, Digisense, eGovernors, and related technologies. Warranty Operations & Cost Management Identify top contributing warranty concerns based on incidence, warranty cost, and labor cost. Drive action plans by presenting insights in leadership review forums. Manage warranty recovery, warranty cost calculations, and monitor failure trends with timely MIS releases. Handle warranty kitty monitoring and participate in budget and audit-related activities with Finance. Ensure adherence to organizational policies across channel partners. Product Improvement & New Product Support Execute effective retro campaigns across markets. Participate in New Product CDTs, ensuring first-time-right product launches by providing service and warranty inputs. Review advance intimations, provide SDNs, and ensure timely release of Technical Service Bulletins. Collaborate with Product Development and QA teams to improve product performance and reduce warranty exposure. Systems, Processes & Collaboration Utilize IT systems including SAP, DMS, Teamcenter, Share Portal for warranty and technical operations. Work closely with internal and external teams to ensure effective coordination and support. Prepare and present analytical reports and insights to leadership and cross-functional stakeholders. Qualifications B.E. degree in Mechanical, Automobile, Electronics, or relevant engineering field. 48 years of experience in warranty management, technical support, or after-sales function, preferably with exposure to overseas markets. Strong analytical, diagnostic, and problem-solving skills. Hands-on experience with SAP, DMS, Teamcenter, and similar IT tools. Excellent communication and team-handling capabilities. Deep understanding of end-to-end warranty cycle and after-sales operations. Experience in handling dealers and customers is essential. Why Join Us High-impact role with exposure to global markets and cross-functional leadership. Opportunity to influence product quality, customer satisfaction, and warranty cost performance. Fast-paced, collaborative environment with room for innovation and strategic contributions. How to Apply Interested candidates are invited to send their updated resume with Job Code: ITC/MW-TS/20251120/20086 mentioned in the subject line.
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posted 7 days ago
experience3 to 8 Yrs
Salary9 - 16 LPA
location
Mumbai City
skills
  • market
  • service
  • sales
  • engine
  • channel
  • troubleshooting
  • box
  • after
  • gare
  • managerafter
Job Description
  Job Title Area Service Operations Manager Job Summary We are seeking an experienced and proactive Area Service Operations Manager to oversee and supervise service operations across our network of dealerships / area offices. The ideal candidate will ensure adherence to quality standards and service-level agreements (SLAs), drive service process improvements, manage customer relationships, lead a team of service professionals, and monitor service performance metrics. Key Responsibilities Service Operations & Delivery Oversight Manage and supervise service operations within the area office / across assigned dealerships to ensure timely and quality service delivery. Ensure compliance with established quality standards, internal processes, and SLAs. Monitor and report on service performance through key performance indicators (KPIs), such as turnaround time, resolution rates, customer satisfaction, and overall service efficiency. Customer & Stakeholder Management Cultivate and maintain strong relationships with key customers understand their service requirements, address their concerns, and strive for high customer retention. Act as the escalation point for customer complaints or complex service issues, ensuring timely and professional resolution. Process Improvements & Audit Compliance Implement process improvements across dealerships / service centers including updates to standard service processes, complaint resolution and after-sales service practices. Conduct regular warranty audits, process audits, and compliance checks to ensure consistent service quality and adherence to company standards. Product Launches, Campaigns & Market Initiatives Drive product campaigns and roll out new products/offerings in the market through dealerships / service centers. Collaborate with stakeholders to ensure successful product launch and customer awareness of new services or enhancements. Organize and execute driver trainings or staff training programs to upskill dealership/service-center personnel. Team Leadership & Capability Building Lead, mentor, and develop a team of service professionals technicians, service advisors, support staff ensuring skill enhancement, training, performance tracking, and adherence to service standards. Identify training needs at dealership level (e.g. driver trainings or staff trainings) and coordinate delivery of training programs to improve service delivery capability. Performance Monitoring & Corrective Actions Regularly analyse service data and KPIs to identify trends, areas requiring improvement, and opportunities for enhanced efficiency or customer satisfaction. Initiate corrective actions or process changes based on audit findings, performance data, and customer feedback. Reporting & Coordination Prepare and present regular reports on service operations, performance, audits, warranty claims, customer feedback and improvement initiatives to senior management. Coordinate with other departments (sales, parts, product, quality assurance, operations) to ensure end-to-end service delivery, resource allocation, and customer satisfaction. Qualifications & Skills Bachelors degree (or relevant Diploma) in Business Administration, Engineering, Automobile / Mechanical / related discipline or equivalent relevant experience. Prior experience in service-management or operations role ideally across multiple dealerships / service centers / branches. Strong leadership and team-management skills; ability to mentor and build a high-performance service team. Excellent interpersonal and communication skills; customer-facing orientation, stakeholder management, and complaint-resolution ability. Solid understanding of service operations, warranty processes, quality assurance, audits, process improvement and service delivery standards. Data-driven mindset: ability to monitor KPIs, analyse service metrics, identify improvement areas, and implement process improvements. Ability to manage multiple dealership mandates / service locations, handle high workload, and adapt to dynamic work environment. Awareness of market / industry trends, and ability to lead product / service rollouts and campaigns through dealerships / service centers.
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posted 7 days ago

Opportunity for SAP Test Manager Role

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
experience8 to 12 Yrs
location
Mumbai City, Pune+2

Pune, Bangalore, Hyderabad

skills
  • test plan
  • test strategy
  • sap test manager
  • sap testing lead
  • sap qa manager
  • sap test lead
  • sap testing manager
  • test manager sap
Job Description
We are reaching out regarding an exciting opportunity for the position of SAP Test Manager with one of our leading clients. Based on your experience, we believe you may be a strong fit for this role.Location Options: Mumbai / Pune / Bangalore / HyderabadExperience Level: 9-12 yearsNotice Period: 30 / 60 / 90 Days Role Overview: Define and implement test strategy, test plans, and test cases for SAP projectsManage the end-to-end testing lifecycle including Unit, Integration, Regression, and UATCoordinate closely with functional consultants, developers, and business teams for defect resolutionOversee test execution and reporting, ensuring alignment with project timelinesManage test environments and test data preparationUtilize test management tools such as HP ALM, Jira, and Solution ManagerLead and mentor members of the testing team8+ years of SAP testing experience, including 3+ years in a Test Manager roleStrong understanding of SAP modules and integration pointsExperience with test management methodologiesExcellent stakeholder management and communication skills If you are interested in exploring this opportunity, please apply. Regards,Capgemini HR Department
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posted 5 days ago

IPDRG CODER - IPDRG QA

Source To Win Consultancy
experience1 to 6 Yrs
Salary5 - 12 LPA
location
Mumbai City, Pune+8

Pune, Bangalore, Noida, Chennai, Tamil Nadu, Tirupati, Hyderabad, Gurugram, Anantpur

skills
  • certified
  • drg
  • coders
  • coding
  • ipdrg
Job Description
TOP HEALTHCARE BPO INDUSTRY Role : Ipdrg coder / Ipdrg QA Location: Chennai Experience: 1 year to 8 years Qualification: Any degree Interview mode: Virtual interview 1) Assessment test 2) Technical round Package: open package Immediate joiner prefer or 15 days notice period accepted Contact Lavanya.DHR TL 6369112387lavanyad.stw@gmail.com
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posted 3 weeks ago

QC/ QA Analyst

Shah Brothers
experience5 to 9 Yrs
location
Thane, Maharashtra
skills
  • Quality Control
  • Analytical Skills
  • Communication Skills
  • Product Reviews
  • Defect Tracking
  • Market Research
  • ProblemSolving
  • Innovative Thinking
  • Attention to Detail
  • Safety Standards
  • Testing Plans
Job Description
Role Overview: You will be joining Shah Brothers, a leading manufacturer and solutions provider in the Laboratory space for various industries, as an experienced QA/QC Analyst. Your role will involve designing and implementing testing plans for products, identifying quality control procedures, communicating test results to the development team, monitoring product issues resolution, and ensuring final products meet requirements and end-user expectations. Key Responsibilities: - Design and implement testing plans for products - Identify procedures and scenarios for quality control - Process product reviews and report defects to the development team - Communicate test results findings to the development team - Monitor product issue resolution efforts and track progress - Ensure final products meet requirements and end-user expectations - Identify areas for improvement to enhance product efficiency - Research the current market for similar products and compare results Qualifications Required: - Masters in business administration preferred - Extensive experience in quality control preferred - Keen attention to detail - Strong analytical and problem-solving skills - Excellent verbal and written communication skills - Creative and innovative thinker - Diligent and meticulous - High regard for safety standards and quality control - Able to sit or stand for long hours at a time About the Company: Founded in 1946, Shah Brothers has evolved into the most trusted supplier in India and beyond under the leadership of Mr. Jayant Shah. The company thrives on innovation and manufacturing, offering quality products and services at competitive prices across various market segments.,
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posted 2 months ago

Defect Manager- QA

Tata Tele Business Services
experience6 to 10 Yrs
location
Navi Mumbai, Maharashtra
skills
  • QA
  • defect management
  • testing
  • SDLC
  • communication
  • coordination
  • stakeholder management
  • trend analysis
  • BSSOSS ecosystems
  • testing methodologies
  • defect management tools
  • process improvements
Job Description
Role Overview: As a Defect Manager, you will be responsible for overseeing the end-to-end defect management process across projects or application landscapes. Your role will involve ensuring that all identified defects are properly recorded, categorized, prioritized, tracked, and resolved according to defined standards and timelines. Collaboration with QA teams, developers, business analysts, and project managers will be essential to maintain software quality and minimize defect leakage. Key Responsibilities: - Own and manage the full defect lifecycle from logging and triaging through resolution and closure. - Conduct regular defect triage meetings involving QA, development, and business teams. - Track defect metrics (e.g., open/closed rate, severity levels, aging) and publish dashboards/reports. - Ensure defects are properly prioritized and resolved as per agreed SLA timelines. - Coordinate across development, QA, and UAT teams for defect root cause analysis and revalidation. - Establish and enforce defect governance standards across teams and projects. - Support continuous improvement through defect trend analysis and lessons learned sessions. Qualifications Required: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum 6+ years of experience in QA, defect management, or testing roles. - 7+ years of experience in Quality Assurance, defect management, or testing roles, preferably in telecom (B2B services, postpaid systems, etc.) or cloud-based platforms. - Strong understanding of BSS/OSS ecosystems, including CRM, billing, charging, mediation, product catalog, and order orchestration. - Strong understanding of the software development life cycle (SDLC) and testing methodologies. - Experience with defect management tools (e.g., JIRA, HP ALM, Bugzilla). - Excellent communication, coordination, and stakeholder management skills. - Ability to analyze trends and recommend process improvements. Additional Company Details: Tata Tele Business Services (TTBS), a part of the Tata Group of Companies, is the leading enabler of connectivity and communication solutions for businesses in India. With a wide range of services covering connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the most extensive portfolio of ICT services for businesses. The company focuses on customer-centricity and innovation, continuously earning recognition from customers and peers. TTBS values its employees, striving to nurture talent and foster growth into leadership roles while upholding ethical standards and values.,
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posted 2 weeks ago
experience3 to 7 Yrs
location
Navi Mumbai, All India
skills
  • Quality Assurance
  • Quality Management
  • Engineering
  • Quality Control
  • Analytical Skills
  • Communication Skills
  • Documentation
  • Quality Inspection
  • Testing Methodologies
  • ProblemSolving
Job Description
Job Description: As a Quality Assurance Officer (12N25), you play a crucial role in ensuring the delivery of high-quality products and services. Your responsibilities include monitoring, inspecting, and proposing measures to correct or improve the company's final products to meet established quality standards. You will collaborate closely with the production team, management, and other departments to foster a culture of continuous improvement and quality excellence. Your keen eye for detail, analytical mind, and ability to adhere to quality assurance regulations are essential in maintaining the reputation of the organization and ensuring customer satisfaction through consistent quality outputs. Responsibilities: - Develop and implement quality assurance processes and guidelines to enhance product quality. - Conduct regular audits and inspections ensuring compliance with all regulatory standards. - Identify quality issues and implement corrective and preventive action plans to resolve them. - Collaborate with production staff to ensure quality protocols are understood and maintained. - Analyze quality performance metrics and present reports to management for review. - Train and support staff on quality assurance processes and best practices. - Maintain documentation and records related to quality assurance operations and procedures. - Evaluate returned products for defects and origins of quality failures. - Assist in investigating customer complaints and product returns to identify root causes. - Coordinate with suppliers and vendors to maintain quality standards of sourced materials. - Partake in quality improvement initiatives and cross-departmental collaboration projects. - Ensure testing equipment is regularly calibrated and maintained to guarantee accuracy. Requirements: - Bachelors degree in Quality Management, Engineering, or a related field is preferred. - Minimum of three years of experience in quality assurance or a similar role is required. - Strong understanding of quality control standards and testing methodologies. - Excellent analytical and problem-solving skills with attention to detail. - Proficiency in using quality inspection tools and software applications. - Strong communication skills, both verbal and written, are mandatory. - Ability to work collaboratively with cross-functional teams and manage multiple tasks. Note: Additional details about the company were not provided in the job description. If you require any further information or clarification, please let me know. Job Description: As a Quality Assurance Officer (12N25), you play a crucial role in ensuring the delivery of high-quality products and services. Your responsibilities include monitoring, inspecting, and proposing measures to correct or improve the company's final products to meet established quality standards. You will collaborate closely with the production team, management, and other departments to foster a culture of continuous improvement and quality excellence. Your keen eye for detail, analytical mind, and ability to adhere to quality assurance regulations are essential in maintaining the reputation of the organization and ensuring customer satisfaction through consistent quality outputs. Responsibilities: - Develop and implement quality assurance processes and guidelines to enhance product quality. - Conduct regular audits and inspections ensuring compliance with all regulatory standards. - Identify quality issues and implement corrective and preventive action plans to resolve them. - Collaborate with production staff to ensure quality protocols are understood and maintained. - Analyze quality performance metrics and present reports to management for review. - Train and support staff on quality assurance processes and best practices. - Maintain documentation and records related to quality assurance operations and procedures. - Evaluate returned products for defects and origins of quality failures. - Assist in investigating customer complaints and product returns to identify root causes. - Coordinate with suppliers and vendors to maintain quality standards of sourced materials. - Partake in quality improvement initiatives and cross-departmental collaboration projects. - Ensure testing equipment is regularly calibrated and maintained to guarantee accuracy. Requirements: - Bachelors degree in Quality Management, Engineering, or a related field is preferred. - Minimum of three years of experience in quality assurance or a similar role is required. - Strong understanding of quality control standards and testing methodologies. - Excellent analytical and problem-solving skills with attention to detail. - Proficiency in using quality inspection tools and software applications. - Strong communication skills, both verbal and written, are mandatory. - Ability to work collaboratively with cross-functional teams and manage multiple tasks. Note: Additional details about the company were not provided in the job descri
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posted 1 week ago
experience2 to 6 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Software Testing
  • Manual Testing
  • Testing Tools
  • Automated Tools for Testing
Job Description
As a Software Tester at our company located in Navi Mumbai, India, you will be responsible for ensuring the quality of software, websites, portals, apps, and CRM systems through comprehensive testing. Your role will involve reviewing and analyzing system specifications, executing test cases manually and using automated tools, and reporting bugs and errors to the development teams. Additionally, you will conduct post-release and post-implementation testing and deliver release reports. It is essential for you to have a good understanding of testing methodologies, SDLC, and STLC. Your qualifications should include a degree in Computer/Software/IT engineering and a broad understanding of QA processes and software development processes, including design, programming, and documentation. You should have the ability to effectively run test cases to uncover software defects and familiarity with testing tools such as JIRA, Selenium, Bug Tracker, WinRunner, and LoadRunner. Awareness of product goals and their business impacts, excellent communication skills, and the ability to handle multiple projects simultaneously while meeting deadlines are important aspects of this role. Moreover, you should demonstrate a proactive attitude towards learning new technologies, possess a strong work ethic, and provide timely and efficient support. Continuous improvement mindset, independence in work with minimal supervision, teamwork skills, and a problem-solving attitude are key attributes that we value. In terms of qualifications, we are looking for candidates with a BE/BTech/BCA/MCA/Computer Science Graduate degree. The key skills required for this position include software testing, manual testing, testing tools, and familiarity with automated testing tools. This is an exciting opportunity for individuals with 2 to 4 years of experience in software testing who are looking to grow and contribute to a dynamic team environment.,
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posted 3 weeks ago

Manager QA

Reserve Bank Information Technology Private Limited (ReBIT)
experience12 to 17 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Quality Engineering
  • Test Planning
  • IT infrastructure
  • API testing
  • Automation testing
  • Performance testing
  • Functional testing
  • STLC phases
  • Core Banking System
  • User Acceptance Testing UAT
  • DevOps services
  • UIUX testing
  • DB testing
Job Description
As the Manager QA at the company, your role will involve providing leadership and guidance to testing resources throughout all testing phases and levels. You will partner with the ReBIT Project Management Team to define the overall test approach and tasks for projects. Your responsibilities will also include estimating the overall QA effort for projects, reviewing and analyzing estimates provided by QAs, and developing test strategies and approaches with input from Test Leads and Business Analysts. Key Responsibilities: - Provide leadership and direction to testing resources - Partner with ReBIT Project Management Team on test approach and tasks - Estimate overall QA effort for projects - Develop test strategy and approach for projects - Manage resource allocations - Ensure appropriate project meetings are scheduled - Serve as escalation point for QA team issues - Coach and provide directions to QA team - Escalate issues to CoE Leads - Ensure execution of all testing phases as per the test plan - Ensure testing preparation, review, and execution are done as per standards - Define test strategies for various testing types - Ensure team motivation through awards and recognition - Conduct annual appraisals and quarterly reviews Qualifications Required: - Bachelor's degree in any engineering discipline/ MCA / M. Tech - 12-17 years of experience in IT Product and Services stream - Strong hands-on experience in all STLC phases (Waterfall/Agile) - Experience in Core Banking System Quality Engineering - 5 to 7 years of experience in enterprise-level application testing - Strong experience in Test Planning and estimations - Exposure to IT infrastructure and DevOps services - Experience in User Acceptance Testing (UAT) - Strong communication, presentation, and interpersonal skills - Relevant Technology and Process Certifications Location: Mumbai / Navi Mumbai Employment Type: Full-time fixed-term contract exclusively for ReBIT, initially for five years, extendable by mutual consent.,
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posted 5 days ago
experience6 to 10 Yrs
location
Navi Mumbai, Maharashtra
skills
  • Bug reporting
  • Testing types
  • Jira
  • Test case creation
  • Feedback
  • QA Tools
  • Test plan creation
  • Mobile game testing
  • QA project test plan
  • Test script creation
  • Test suite creation
Job Description
As a Mobile Game Tester at our company, you will play a crucial role in ensuring the quality and success of our existing and upcoming games. Your responsibilities will include: - Creating and executing the QA project test plan, covering functionality, balance, stability, performance, interface, art, sound, text, documentation, and other aspects of testing. - Testing games across various platforms to gain extensive knowledge of each. - Finding, reproducing, and accurately reporting issues in detailed bug reports. - Carrying out examination and revision of reported issues. - Providing clear and concise critical analysis and feedback when requested. - Participating in a close-knit, friendly atmosphere, sharing ideas, and helping others when needed. - Learning about and adhering to our internal systems, software, and processes. - Performing all types of testing including Functionality, Compatibility, Explorative, Usability, and Regression. - Regularly exploring innovative methods to improve the testing process. - Reporting encountered bugs in the bug database (Jira) with proper STR and attachment if needed. - Providing feedback and suggestions to the development team regarding the game. - Sending a daily status report to the team lead. - Writing test cases and executing them. - Escalating issues regarding team motivation, working, bonding, conflicts to the team lead, and suggesting viable actions. - Mentoring and training juniors as per the requirement. - Offering constant and relevant feedback related to progress, risks, and needs that may occur. - Being proficient with QA Tools. - Having experience in test script, test case, test suite, and test plan creation. - Assisting the Production/Development team in tracking down issues and working out the steps to reproduce for easier fixing. To be eligible for this role, you should meet the following qualifications: - Minimum 6 years of experience in mobile game testing. - Competent gaming ability. - An interest in and understanding of the video game industry. - Good general PC knowledge, including experience with the Microsoft Office suite. - Good standard of written English.,
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posted 2 weeks ago
experience6 to 10 Yrs
location
Navi Mumbai, All India
skills
  • UI automation
  • JavaScript
  • API testing
  • NUnit
  • MSTest
  • xUnit
  • JQuery
  • Angular
  • C
  • Java
  • Agile methodologies
  • Jira
  • TestRail
  • TypeScript
  • Nightwatch
  • CypressIO
  • WebdriverIO
  • Playwright
  • NET frameworks
  • REST Assured
Job Description
As a Senior QA Automation Engineer at Morningstar, you will play a crucial role in ensuring the quality of financial applications by designing and implementing cutting-edge automation frameworks. Your technical expertise will be leveraged to contribute to product excellence and drive quality assurance efforts in an Agile environment. Key Responsibilities: - Develop and maintain robust UI automation frameworks using JavaScript, TypeScript with tools like Nightwatch, CypressIO, WebdriverIO, and Playwright. - Build automation frameworks from scratch, ensuring scalability and maintainability. - Perform API testing (manual and automation) using .NET frameworks such as NUnit, MSTest, and xUnit. - Leverage JavaScript/TypeScript libraries like JQuery / Angular to enhance testing capabilities. - Collaborate with product managers, developers, and other QA team members to design test strategies and automation plans. - Integrate test automation into CI/CD pipelines, ensuring seamless quality checks across the software lifecycle. - Conduct manual and automated testing for both UI and APIs to ensure comprehensive coverage. - Provide mentorship and technical guidance to the QA team, fostering a culture of quality and innovation. - Participate in Agile ceremonies, including stand-ups, sprint planning, and retrospectives, contributing to team alignment and delivery. - Communicate progress, risks, and quality metrics to stakeholders and peers. Qualifications Required: - Bachelors degree in computer science or a related field with 6+ years of experience in Quality Assurance and Testing, with 3-5 years of hands-on automation experience. - Expertise in UI automation using JavaScript, TypeScript and tools such as Nightwatch, CypressIO, WebdriverIO, and Playwright. - Strong hands-on experience in developing automation frameworks from scratch. - Proficiency in C# / Java and JavaScript as programming languages. - Advanced knowledge of JavaScript/TypeScript libraries like JQuery, Ember, and Angular. - Proven experience in API testing (manual and automated) using JAVA REST Assured. - Experience with Agile methodologies and tools like Jira, TestRail, or similar. - Familiarity with performance and security testing tools is a plus. - Ability to work as both an individual contributor and a team lead, driving quality initiatives independently. - Strong problem-solving skills, attention to detail, and a self-driven mindset. Morningstar India is an equal opportunity employer. Morningstar's hybrid work environment offers the flexibility to work remotely and collaborate in-person each week. Various benefits are available to enhance flexibility, and tools and resources are provided to engage meaningfully with global colleagues. As a Senior QA Automation Engineer at Morningstar, you will play a crucial role in ensuring the quality of financial applications by designing and implementing cutting-edge automation frameworks. Your technical expertise will be leveraged to contribute to product excellence and drive quality assurance efforts in an Agile environment. Key Responsibilities: - Develop and maintain robust UI automation frameworks using JavaScript, TypeScript with tools like Nightwatch, CypressIO, WebdriverIO, and Playwright. - Build automation frameworks from scratch, ensuring scalability and maintainability. - Perform API testing (manual and automation) using .NET frameworks such as NUnit, MSTest, and xUnit. - Leverage JavaScript/TypeScript libraries like JQuery / Angular to enhance testing capabilities. - Collaborate with product managers, developers, and other QA team members to design test strategies and automation plans. - Integrate test automation into CI/CD pipelines, ensuring seamless quality checks across the software lifecycle. - Conduct manual and automated testing for both UI and APIs to ensure comprehensive coverage. - Provide mentorship and technical guidance to the QA team, fostering a culture of quality and innovation. - Participate in Agile ceremonies, including stand-ups, sprint planning, and retrospectives, contributing to team alignment and delivery. - Communicate progress, risks, and quality metrics to stakeholders and peers. Qualifications Required: - Bachelors degree in computer science or a related field with 6+ years of experience in Quality Assurance and Testing, with 3-5 years of hands-on automation experience. - Expertise in UI automation using JavaScript, TypeScript and tools such as Nightwatch, CypressIO, WebdriverIO, and Playwright. - Strong hands-on experience in developing automation frameworks from scratch. - Proficiency in C# / Java and JavaScript as programming languages. - Advanced knowledge of JavaScript/TypeScript libraries like JQuery, Ember, and Angular. - Proven experience in API testing (manual and automated) using JAVA REST Assured. - Experience with Agile methodologies and tools like Jira, TestRail, or similar. - Familiarity with performance and security testing tools is a plus. - Ability to
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