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1,355 Track Lead Jobs in Delhi

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posted 1 week ago

Supervisor / Team Lead

ACUITTY CONSULTANTS LLP
experience1 to 3 Yrs
Salary2.0 - 3.5 LPA
location
Gurugram
skills
  • team handling
  • bpo voice
  • bpo non voice
  • team lead
Job Description
About the Role: As a Supervisor in a fast-paced BPO environment, you will be responsible for leading, motivating, and managing a team of associates to deliver exceptional customer support and meet business objectives. You will ensure service excellence through performance management, quality monitoring, process improvements, and stakeholder collaboration. Key Responsibilities: Supervise day-to-day operations of the team, ensuring adherence to SLAs, KPIs, and quality standards. Monitor performance metrics and provide regular feedback, coaching, and mentoring to team members. Conduct quality audits and ensure compliance with company policies, procedures, and client requirements. Handle escalations effectively, providing timely resolution while maintaining customer satisfaction. Prepare performance reports, track progress, and share updates with management and stakeholders. Drive continuous improvement by identifying process gaps and implementing corrective actions. Facilitate team huddles, training sessions, and knowledge-sharing activities. Collaborate with cross-functional teams to align business goals and improve service delivery. Foster a positive and motivating team environment, promoting employee engagement and professional growth. Key Skills & Competencies Strong leadership and people management skills. Excellent communication and interpersonal abilities. Proficient in MS Office Suite and Google Workspace, with basic working knowledge of JIRA. Effective problem-solving and decision-making under pressure. Skilled in performance monitoring, analysis, and reporting. Solid understanding of BPO operations, quality frameworks, and escalation management. Proven ability to drive results through coaching, mentoring, and continuous improvement initiatives. Working Details: Location: AIHP Signature Sector 18 Udyog Vihar, Gurgaon, Haryana  Work Schedule: 5 Days a Week | Rotational Night Shifts | 2 Week-Offs  Eligibility: 1-2 Years Work from Office.  Preferred Qualifications: Graduate in any discipline. Prior experience in BPO operations (voice/non-voice, customer support, or back-office). 12 years of experience in a supervisory or team lead role.
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posted 2 days ago

E-Commerce Operations Lead

JONES RECRUITZO PRIVATE LIMITED
experience2 to 4 Yrs
Salary2.0 - 3.5 LPA
location
Delhi
skills
  • operations
  • operational head
  • commerece
  • quick
  • ecom
  • ecommerce
Job Description
Key Responsibilities: Ecom Operationso Manage operations across online/ QC platforms o Handle Shopify order fulfilment && dispatches.o Manage B2B Shipments o Oversee product listings, cataloging, and listing hygiene. Supply Chain Managemento Coordinate with suppliers, vendors, third-party manufacturers, warehouse, and logistics partners toensure a smooth flow of materials, inventory management, and timely deliveries.o Sourcing and onboard new vendors when needed and manage relationship with existing vendorso Keep track of RM && PM inventory and FG stock levelso Resolve any order-related disputes (stock-outs, wrong item received, not received, damaged, etc) Analytics && Reportingo Generate and analyze reports on key performance metrics related to sales, advertisements, etc.o Prepare order reconciliation reports against receivables and inventory. Otherso Assist in organizing and participating in events and exhibitionso Provide cross functional support when required. Qualifications Bachelors degree is a must. Experience of 1-2 years in E-commerce and quick commerce Strong understanding of major E-commerce platforms && quick commerce platforms. Proficiency in data analysis and ability to draw insights from analytics tools. Willingness to travel and wear multiple hats as and when required
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posted 2 days ago
experience0 to 4 Yrs
Salary3.0 - 4.0 LPA
WorkRemote
location
Delhi, Faridabad+3

Faridabad, Ghaziabad, Noida, Gurugram

skills
  • freelancing
  • work from home
  • home based online
  • lead management
  • lead generation
  • part time
  • marketing operations
  • marketing automation
  • fresher
  • home based
Job Description
Job Summary We are seeking a motivated and self-driven **Lead Generation Executive** to work remotely and identify potential customers for our products/services. The ideal candidate will use various online tools, platforms, and strategies to generate qualified leads and support the sales pipeline. Key Responsibilities * Research, identify, and qualify new leads through online platforms (LinkedIn, Google, directories, etc.).* Generate B2B/B2C leads based on the target market and ideal customer profile.* Maintain and update a database of leads in CRM tools.* Contact potential clients via email, LinkedIn, or phone to introduce the companys offerings.* Schedule meetings or demos for the sales team.* Collaborate with the marketing team to align lead generation strategies.* Achieve weekly/monthly lead targets.* Track performance metrics and prepare reports. Requirements * Proven experience in lead generation, telemarketing, or inside sales.* Proficiency with tools like LinkedIn Sales Navigator, Apollo, ZoomInfo, HubSpot, or similar CRM/lead tools.* Excellent communication skills in English (verbal and written).* Strong research and data mining abilities.* Self-motivated and able to work independently in a remote setup.* Bachelors degree in Marketing, Business, or related field (preferred).  We are looking for freshers and experienced candidates for work from home Excellent opportunity @ Lead GenerationPart time/Full time JobsNo TargetMaintaining database on regular basisVerify data and maintain accuracy of database Job Type: Part Time Job (Work From Home Job)  Salary: 15000.00 to 30000.00 /monthEducation:fresher and Experienced can Apply.  Contact Person- Ali Ansari (HR) Contact No- 767814OO44 (Send Whats App MSG Also)Calling Time- 10 to 6   Note- This Job is Only For Delhi/NCR Candidates. Other City Candidates is Not Allow for this Job.  
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posted 1 week ago

Team Lead, Customer Support & Engagement Executive

Sharda Consultancy Services Hiring For Education/training
experience1 to 5 Yrs
location
Delhi, Noida
skills
  • communication skills
  • data management
  • closure
Job Description
We are an established education company founded by Mr. Arviend Sud, specializing in Numerology and Vastu, with a dedicated student base of over 35,000 learners. As we continue to grow and expand our reach, we are seeking a motivated and skilled Customer Support & Engagement Executive to join our team.Customer Support & Engagement Executive*Key Responsibilities*    Actively engage with enrolled students to ensure they complete their courses on time    Make a high number of outbound calls daily to follow up, assist, and check student progress    Provide timely and professional support for any course-related or technical issues    Maintain a quick response and resolution turnaround for all incoming support queries    Track student status, document all interactions, and update progress reports regularly    Coordinate with internal teams to resolve escalations promptly and efficiently    Maintain clear communication and consistent follow-ups with students until issue closureRequirements    Strong verbal communication skills in both Hindi and English    High level of discipline in managing daily call targets and follow-up schedules    Quick thinker with a calm and solution-oriented approach    Comfortable handling large volumes of calls and queries efficientlySalary: 18,000 -- 40,000/month Shift - Monday to Friday 10:00 AM to 6:30 PM  Saturday 10:00 AM to Openings for nowtelecaller- 18-20k, Graduate, 200 Dials, Average commssales-- 30-32kGraduate, good comms, High tickets price closure, sales experience - 2-3.5 yearsAssistant Team Lead, - 35- 40k team handling, excellent comms, data management, Good closure3-5 years  ** Immediate joiner or able to join within 10 days ; no need to apply on portal direct call or wp-- 8670277458**
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posted 1 day ago
experience1 to 2 Yrs
Salary2.0 - 4.0 LPA
location
Delhi, Ghaziabad+2

Ghaziabad, Noida, Gurugram

skills
  • international voice process
  • telemarketing sales
  • telesales
  • voice process
  • b2b sales
  • us process
  • lead generation
  • us calling
Job Description
Hiring: Lead Generation / Telemarketing Specialist Location: GurgaonShift: US ProcessExperience: Minimum 6 Months in Lead Generation / Telemarketing (US Calling)Working Days: 5.5 DaysBenefits: Both Side Cabs + Meal Key Responsibilities: Generate qualified leads through cold calling and outreach. Make outbound calls to introduce products/services to potential customers. Qualify leads based on set criteria and schedule appointments for the sales team. Maintain and update lead database with accurate information. Follow up with potential clients to nurture interest and move them through the pipeline. Share detailed lead insights and call notes with the sales team.y Track daily lead generation activity and performance results. Analyze lead data to improve outreach and conversion success. Coordinate with marketing and sales teams to improve lead quality. Skills Required:y Excellent communication and interpersonal skills. Strong persuasion and negotiation ability. Confidence in handling objections and rejections. Good organizational and time management skills. Ability to work independently as well as in a team.Drop your resume 7011890554
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posted 2 months ago
experience1 to 3 Yrs
location
Delhi, Faridabad+3

Faridabad, Ghaziabad, Noida, Gurugram

skills
  • lead generation
  • sales
  • direct sales
Job Description
Sales & Lead Generation Executive B2B (Recruitment & AI Data Services) Location: Gurgaon (5 Days WFO + 1 Day WFH) Experience: 13 years About ConsultBae ConsultBae is a fast-growing consulting firm helping global enterprises and startups scale with Talent & AI Data across 80+ countries and 100+ languages.We partner with leading organizations in AI, IT Services, and Technology to deliver high-quality recruitment, AI data collection, and annotation solutions for text, image, audio, and video. Role Overview We are looking for a Sales & Lead Generation Executive (B2B) to drive client acquisition across our two key verticals: Recruitment Services (tech + non-tech hiring) AI Data Services (data collection & annotation for AI/ML projects) The ideal candidate will be proactive, data-driven, and skilled in using multiple channels  LinkedIn, email, calls, and field outreach  to identify, connect, and convert potential business leads. Key Responsibilities 1. Lead Generation & Prospecting Identify potential clients through LinkedIn, Apollo, Crunchbase, Clutch, startup databases, etc. Build contact lists of Founders, HR Heads, Procurement Leads, and Project Managers. Segment and qualify leads for Recruitment and AI Data Services verticals. 2. Outreach & Pipeline Building Execute personalized outreach campaigns via LinkedIn, email, and calls. Schedule discovery meetings or demos with qualified prospects. Maintain structured follow-up cycles using CRM tools. 3. Sales Enablement & Research Understand client pain points and map them to ConsultBae offerings. Research upcoming AI data collection projects and corporate hiring trends. Track competition and identify new markets or geographies. 4. Marketing & Campaign Support Collaborate with the marketing team for email campaigns, decks, and case studies. Monitor performance of outreach (open rates, reply rates, conversions). Suggest and test new strategies for higher engagement and meeting conversions. 5. Reporting & Targets Maintain weekly activity and conversion reports (Leads Calls Meetings Deals). Achieve assigned KPIs for number of leads generated, meetings booked, and opportunities created. Required Skills & Competencies 13 years of B2B sales / lead generation / inside sales / corporate sales experience. Hands-on experience with LinkedIn Sales Navigator, Apollo, or email marketing tools. Excellent written and verbal communication (English). Comfortable with high-volume outreach and structured follow-up. Analytical mindset with strong research skills. Self-motivated and target-driven attitude.  Qualification Bachelors degree in Business, Marketing, or related field. Prior experience in Recruitment, IT, AI, or BPO services sales is preferred. About the Company: ConsultBae is a people powered recruitment & IT organization. We help companies build amazing tech products with Staff Augmentation empowered by Technology & Innovation.   Our Services Include Digital Transformation - Workforce Hiring Services (Mid-Senior level, RPO & CXO Hiring), IT Staffing, AI & ML Product Solutions to B2B Business and Toolkits for Job Aspirants as well as HR Professionals.   Workforce Talent Management Services :: Our decentralized head hunting approach combined with technology has helped our clients close positions 3X faster.   AI & ML Product Solutions :: This enables businesses to unleash their technological potential.   Digital Transformation :: Our outstanding design, engineering and product management consultants, and their refreshing solutions make global businesses stand out. Our pre-vetted pool of technology consultants can be engaged on remote or on-site role at immediate basis across India. We are currently engaged with companies across India, US & Europe and help them build stellar technology teams.   Website http://www.consultbae.com
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posted 1 day ago
experience1 to 6 Yrs
Salary3.0 - 4.5 LPA
location
Gurugram
skills
  • calling
  • international sales
  • lead generation
  • cold
  • telecalling
  • international bpo
  • international business
  • telemarketing sales
  • telemarketing
  • telesales
  • sales
Job Description
Dear Candidates, We are seeking Lead Generation / Telemarketing Specialist in Gurugram     As a Lead Generation / Telemarketing Specialist, you will be responsible for identifying potential customers, generating leads, and transferring the calls to the sales team. Your primary goal will be to increase the sales pipeline and contribute to the overall growth of the company.   Key Responsibilities:    Generate qualified leads through cold calling, email campaigns, and other outreach methods.  Maintain and update the lead database with accurate and detailed information. Make outbound calls to potential customers to introduce our products/services.  Qualify leads based on specific criteria and set appointments for the sales team.  Follow up with leads to nurture relationships and move them through the sales pipeline.  Provide detailed and accurate information to the sales team about potential leads and their needs.  Track and report on lead generation activities and results.  Analyze lead generation data to identify trends and areas for improvement.  Provide regular feedback to the marketing and sales teams on lead quality and campaign effectiveness     Experience: Minimum of 6 months of experience in lead generation, telemarketing, or a related role in US calling.    both side cabs    Age Limit: Up-to 28 years   5.5 working days    Skills:  Excellent communication and interpersonal skills. Strong persuasive and negotiation skills.  Ability to work independently and as part of a team. Good organizational and time management skills.  Ability to handle rejection and maintain a positive attitude.   Interested candidates call Ruchika @9650997623  
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posted 3 weeks ago
experience10 to 14 Yrs
location
Noida, All India
skills
  • IT software sales
  • B2B sales
  • lead generation
  • pipeline management
  • leadership
  • team management
  • communication
  • negotiation
  • web
  • mobilebased solutions
  • relationshipbuilding
  • CRM tools
  • sales automation platforms
  • datadriven mindset
  • sales performance analysis
Job Description
As an experienced Lead - Sales Development Representative (SDR) with a background in IT software sales, particularly in web and mobile-based solutions, your role will involve leading SDR teams, implementing lead generation strategies, and optimizing sales pipelines to drive business growth. - Develop and execute strategic outbound and inbound sales initiatives to generate qualified leads. - Lead and mentor the SDR team to ensure effective prospecting, outreach, and engagement. - Identify and target potential clients through market research and competitive analysis. - Drive lead nurturing strategies to convert prospects into sales opportunities. - Collaborate with sales, marketing, and product teams to align business goals. - Analyze and optimize SDR performance metrics to improve conversion rates. - Maintain and update the CRM with accurate lead and sales data. - Stay updated with industry trends and emerging technologies to enhance sales strategies. In order to excel in this role, you should have: - 10+ years of experience in IT software sales, specializing in web and mobile-based solutions. - Proven track record in B2B sales, lead generation, and pipeline management. - Strong leadership and team management skills. - Excellent communication, negotiation, and relationship-building skills. - Ability to work with CRM tools and sales automation platforms. - Data-driven mindset with the ability to analyze and optimize sales performance. - Bachelors/Masters degree in Business, Marketing, or a related field (preferred). As an experienced Lead - Sales Development Representative (SDR) with a background in IT software sales, particularly in web and mobile-based solutions, your role will involve leading SDR teams, implementing lead generation strategies, and optimizing sales pipelines to drive business growth. - Develop and execute strategic outbound and inbound sales initiatives to generate qualified leads. - Lead and mentor the SDR team to ensure effective prospecting, outreach, and engagement. - Identify and target potential clients through market research and competitive analysis. - Drive lead nurturing strategies to convert prospects into sales opportunities. - Collaborate with sales, marketing, and product teams to align business goals. - Analyze and optimize SDR performance metrics to improve conversion rates. - Maintain and update the CRM with accurate lead and sales data. - Stay updated with industry trends and emerging technologies to enhance sales strategies. In order to excel in this role, you should have: - 10+ years of experience in IT software sales, specializing in web and mobile-based solutions. - Proven track record in B2B sales, lead generation, and pipeline management. - Strong leadership and team management skills. - Excellent communication, negotiation, and relationship-building skills. - Ability to work with CRM tools and sales automation platforms. - Data-driven mindset with the ability to analyze and optimize sales performance. - Bachelors/Masters degree in Business, Marketing, or a related field (preferred).
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posted 2 weeks ago

IT Product Manager / Product Lead

Dart Design Private Limited
experience3 to 7 Yrs
location
All India, Gurugram
skills
  • SDLC
  • Agile methodologies
  • Jira
  • Confluence
  • APIs
  • Databases
  • Software architecture
  • Figma
  • Cloud platforms
Job Description
As an IT Product Manager at our company, your role will be crucial in bridging business objectives with software development execution. You will be responsible for owning the product roadmap, defining clear technical and functional requirements, and guiding the software development team towards successful and timely product delivery. Key Responsibilities: - Define and communicate the product vision, strategy, and roadmap in alignment with company goals. - Translate business requirements into detailed product specifications, user stories, and acceptance criteria. - Collaborate closely with software developers, UI/UX designers, and QA teams to ensure high-quality deliverables. - Provide day-to-day guidance to the development team, clarifying requirements, setting priorities, and removing blockers. - Conduct sprint planning, backlog grooming, and product reviews in coordination with the tech team. - Monitor progress, track product metrics, and ensure timely releases. - Work with stakeholders to gather feedback and continuously improve the product. - Identify risks, dependencies, and areas of improvement within the product lifecycle. - Stay updated with technology trends and recommend solutions that enhance product performance and user experience. Qualifications: - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. - 5 years of experience in product management, IT project coordination, or software delivery. - Proven experience working with software development teams. - Certifications in Product Management, Agile, or Scrum (CSPO, PMP, etc.) are preferred. In your role, it is essential to have a strong understanding of software development processes, SDLC, and Agile methodologies (Scrum / Kanban). Excellent communication skills are required to translate technical details into business language and vice versa. An analytical and problem-solving mindset with a focus on user experience and product quality is crucial. Hands-on experience with tools like Jira, Confluence, Figma, or equivalent platforms is expected. Knowledge of APIs, databases, cloud platforms, and general software architecture is a plus. As part of our team, you are expected to be proactive, organized, detail-oriented, and possess a collaborative mindset with strong ownership and accountability. You should have the ability to balance business priorities with technical feasibility. Please note that this is a full-time, permanent position with benefits such as health insurance and provident fund. The work location is in person. As an IT Product Manager at our company, your role will be crucial in bridging business objectives with software development execution. You will be responsible for owning the product roadmap, defining clear technical and functional requirements, and guiding the software development team towards successful and timely product delivery. Key Responsibilities: - Define and communicate the product vision, strategy, and roadmap in alignment with company goals. - Translate business requirements into detailed product specifications, user stories, and acceptance criteria. - Collaborate closely with software developers, UI/UX designers, and QA teams to ensure high-quality deliverables. - Provide day-to-day guidance to the development team, clarifying requirements, setting priorities, and removing blockers. - Conduct sprint planning, backlog grooming, and product reviews in coordination with the tech team. - Monitor progress, track product metrics, and ensure timely releases. - Work with stakeholders to gather feedback and continuously improve the product. - Identify risks, dependencies, and areas of improvement within the product lifecycle. - Stay updated with technology trends and recommend solutions that enhance product performance and user experience. Qualifications: - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. - 5 years of experience in product management, IT project coordination, or software delivery. - Proven experience working with software development teams. - Certifications in Product Management, Agile, or Scrum (CSPO, PMP, etc.) are preferred. In your role, it is essential to have a strong understanding of software development processes, SDLC, and Agile methodologies (Scrum / Kanban). Excellent communication skills are required to translate technical details into business language and vice versa. An analytical and problem-solving mindset with a focus on user experience and product quality is crucial. Hands-on experience with tools like Jira, Confluence, Figma, or equivalent platforms is expected. Knowledge of APIs, databases, cloud platforms, and general software architecture is a plus. As part of our team, you are expected to be proactive, organized, detail-oriented, and possess a collaborative mindset with strong ownership and accountability. You should have the ability to balance business priorities with technical feasibil
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posted 1 week ago
experience10 to 14 Yrs
location
Noida, Uttar Pradesh
skills
  • Financial Management
  • Operations Management
  • Matrix Management
  • Client Service
  • Budget Management
  • Vendor Management
  • Compliance Management
  • Safety Management
  • Health Management
  • Asset Management
  • Audit Management
  • Incident Management
  • ISO Standards Implementation
Job Description
As a Senior Facility Manager (Campus Manager) at the company, your role involves managing the entire Facilities function in a DC. You will work closely with the DC EC to provide the required business support to enable the smooth functioning of the DC in accordance with policies. **Key Responsibilities:** - Coordinate with Infosys facilities to provide inputs for proper planning and management of CAPEX & OPEX budgets for operational expenses in all areas. - Set targets for yearly OPEX expenses and ensure closure of invoices within stipulated time. - Manage and control all critical spares for installations as per manufacturer recommendations and maintain inventory. - Coordinate with Infosys facilities to have all operational-related contracts in place. - Act as the single point of contact for daily facility management operations and manage a site or multi-sites as appointed. - Matrix manage both technical and administrative staff. - Represent JLL and portray partnership management in service, performance, compliance, ethics, people, and relationship management for the assigned sites. - Oversee HR-related matters for the JLL FM team assigned including people management, learning & development programs, and leave planning. - Maintain regular contact with HR for documentation of HR activities as per JLL HR and Workday guidelines. - Focus on client service and experience collaboration with Account Director. - Ensure all contractual commitments are fulfilled and demonstrate continuous improvement on key measurables. - Establish annual budget, track expenses against budget periodically, and manage commercial goals for FM Operations. - Implement innovative programs, processes, and procedures to reduce operating costs and increase productivity. - Oversee team to ensure a culture of safety, customer service, compliance, and quality. - Identify opportunities for value delivery through quality, innovation, or cost improvements. - Manage and lead teams, ensure training and performance reviews are completed. - Liaise with local authorities and vendors for facility-related issues, maintenance/service practices, statutory compliances, and quality work practices. - Ensure proper functioning of various systems in the facility and maintain statutory documents related to campus operations. - Formulate yearly Environment management, Safety and health management plans, and M&E objectives as per Infosys policies. - Handle small renovation projects, emergency evacuation procedures, and health & safety issues. - Prepare and collate data related to vendor performance, track usage of tools, ensure asset management, and onboarding process adherence. - Coordinate VIP client visits, follow incident management system, and manage medical center operations. **Qualifications Required:** - Btech/graduate with 10-12 years of facility management experience with corporate or third-party service provider. - BS or equivalent work experience in Facilities Management. This job requires strong business acumen, interpersonal skills, and the ability to manage technical and administrative staff effectively. You should have a background in financial planning, analytical thinking, and organizational skills to excel in this role.,
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posted 2 weeks ago

Business Operations Lead

E2logy Software Solutions
experience5 to 9 Yrs
location
Noida, All India
skills
  • Business Operations
  • Strategic Planning
  • Operational Management
  • Project Coordination
  • Financial Management
  • Leadership
  • Communication Skills
  • Analytical Skills
  • MS Office Suite
  • CrossFunctional Collaboration
  • Sales
  • Marketing Alignment
  • Reporting
  • Analysis
  • ProblemSolving
  • Project Management Tools
Job Description
As a Business Operations Lead at E2logy, you will play a crucial role in overseeing and streamlining organizational processes while supporting the CEO in strategic and operational initiatives. Your coordination across departments including HR, IT, Delivery, Sales, Marketing, and Accounts will ensure alignment with company goals, operational efficiency, and timely project delivery. **Responsibilities:** - **Strategic & Executive Support:** - Partner with the CEO to execute business strategies and drive organizational objectives. - Manage schedules, track deliverables, and ensure timely completion of leadership initiatives. - Provide executive-level briefs and data summaries to support informed decision-making. - Handle confidential information and communication with the highest level of discretion. - **Operational Management:** - Supervise daily operations to ensure consistency and efficiency across departments. - Implement and refine SOPs to enhance productivity and operational standards. - Work with HR, IT, and Delivery teams to streamline internal processes and remove bottlenecks. - Maintain process documentation and ensure accuracy across all operational records. - **Project Oversight & Coordination:** - Monitor project plans, timelines, and deliverables to ensure successful completion. - Coordinate resources and cross-team collaboration for smooth execution. - Identify project risks early and implement effective mitigation plans. - Present project summaries and progress insights to the leadership team. - **Financial & Accounts Support:** - Coordinate with the Finance team to manage budgets, expenses, and receivables. - Validate transactions and ensure compliance with financial policies. - Support cost optimization and assist in preparing forecasts and financial summaries. - Maintain organized records of all financial approvals and documentation. - **Cross-Functional Collaboration:** - Serve as a communication bridge between leadership and all departments to ensure alignment on priorities. - Drive ownership and timely completion of departmental tasks and initiatives. - Facilitate coordination between teams to achieve business objectives. - Ensure teams follow all company policies and regulatory standards. - **Sales & Marketing Alignment:** - Partner with Sales and Marketing teams to evaluate campaign and lead-generation performance. - Track revenue growth, sales pipeline progress, and other key performance metrics. - Align marketing and sales activities with overall business goals. - Provide insights to enhance customer acquisition and engagement strategies. - **Reporting & Performance Insights:** - Develop comprehensive reports on operational, financial, and project performance. - Analyze business metrics to identify areas for process and financial improvement. - Provide actionable insights and recommendations for strategic growth. - Maintain dashboards and performance tools for leadership review and planning. **Requirements:** - Bachelor's degree in Business Administration, Operations Management, or a related discipline. - 5-7 years of experience in business operations, preferably within IT or software services. - Strong leadership, organizational, and problem-solving skills. - Proficiency in MS Office Suite and modern project management tools. - Excellent communication, analytical, and multitasking abilities. **Preferred Skills:** - Proven experience in process improvement, budgeting, and operational audits. - Exposure to IT or software development environments. - Strong business writing and presentation capabilities. - Ability to manage stakeholders effectively and lead cross-functional initiatives. At E2logy, you will receive competitive entry-level salary, performance-based bonuses, health insurance, and other employee benefits. Additionally, you will have opportunities for professional development and career growth. The work schedule is day shift from Monday to Friday. Submit your resume and cover letter to careers@e2logy.com to apply for this exciting opportunity. As a Business Operations Lead at E2logy, you will play a crucial role in overseeing and streamlining organizational processes while supporting the CEO in strategic and operational initiatives. Your coordination across departments including HR, IT, Delivery, Sales, Marketing, and Accounts will ensure alignment with company goals, operational efficiency, and timely project delivery. **Responsibilities:** - **Strategic & Executive Support:** - Partner with the CEO to execute business strategies and drive organizational objectives. - Manage schedules, track deliverables, and ensure timely completion of leadership initiatives. - Provide executive-level briefs and data summaries to support informed decision-making. - Handle confidential information and communication with the highest level of discretion.
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posted 2 weeks ago
experience2 to 6 Yrs
location
Noida, All India
skills
  • Coordination
  • Collaboration
  • SharePoint
  • Purchase orders
  • Training logistics
  • Maintaining learning resources
  • Communication activities
  • Sales onboarding
  • Sales skills
  • Product knowledge programs
  • Organizational skills
  • Attention to detail
  • Learning Management System
  • Training calendars
Job Description
As a Lead Business Consultant at BIRLASOFT OFFICE in NOIDA, INDIA, your primary responsibility will be to coordinate training logistics, maintain learning resources, and support communication activities for effective delivery of sales onboarding, sales skills, and product knowledge programs. Your role will involve utilizing strong organizational skills, attention to detail, and collaboration with managers and learners to ensure seamless operations. Key Responsibilities: - Coordinate logistics for onsite training sessions, including travel arrangements, venue coordination, catering, and material preparation. - Maintain and update training resources on SharePoint by uploading materials, organizing content, managing user permissions, and updating learner lists. - Support communications by scheduling training sessions, sending invitations, and collecting confirmations from managers and learners. - Run reports from the Learning Management System and distribute them as necessary. - Track attendance and completion of training programs. - Create and submit purchase orders in the organization's procurement system. - Assist in maintaining training calendars and resource lists. - Collaborate with team members to ensure effective training delivery. - Participate in special projects as assigned by the Learning Program Leader. Qualifications Required: - Strong organizational skills with attention to detail. - Excellent communication and interpersonal abilities. - Proficiency in using SharePoint and Learning Management Systems. - Ability to manage multiple tasks and prioritize effectively. - Prior experience in coordinating training programs is preferred. Join BIRLASOFT OFFICE in NOIDA, INDIA, and play a crucial role in facilitating learning and development activities to enhance the skills and knowledge of sales teams. As a Lead Business Consultant at BIRLASOFT OFFICE in NOIDA, INDIA, your primary responsibility will be to coordinate training logistics, maintain learning resources, and support communication activities for effective delivery of sales onboarding, sales skills, and product knowledge programs. Your role will involve utilizing strong organizational skills, attention to detail, and collaboration with managers and learners to ensure seamless operations. Key Responsibilities: - Coordinate logistics for onsite training sessions, including travel arrangements, venue coordination, catering, and material preparation. - Maintain and update training resources on SharePoint by uploading materials, organizing content, managing user permissions, and updating learner lists. - Support communications by scheduling training sessions, sending invitations, and collecting confirmations from managers and learners. - Run reports from the Learning Management System and distribute them as necessary. - Track attendance and completion of training programs. - Create and submit purchase orders in the organization's procurement system. - Assist in maintaining training calendars and resource lists. - Collaborate with team members to ensure effective training delivery. - Participate in special projects as assigned by the Learning Program Leader. Qualifications Required: - Strong organizational skills with attention to detail. - Excellent communication and interpersonal abilities. - Proficiency in using SharePoint and Learning Management Systems. - Ability to manage multiple tasks and prioritize effectively. - Prior experience in coordinating training programs is preferred. Join BIRLASOFT OFFICE in NOIDA, INDIA, and play a crucial role in facilitating learning and development activities to enhance the skills and knowledge of sales teams.
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posted 1 month ago

Lead generation Manager

Navigant Digital Private Limited
Navigant Digital Private Limited
experience2 to 5 Yrs
Salary3.0 - 6 LPA
location
Delhi
skills
  • lead generation
  • saas
  • artificial intelligence
Job Description
We are looking for an experienced Lead Generation Manager to drive and manage our lead generation efforts. The ideal candidate will have a strong background in B2B sales, experience with technical lead generation, and a proven track record of managing high-performing teams. This role is strategic as well as operational, responsible for building a robust sales pipeline and ensuring our sales team has qualified leads.  
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posted 2 weeks ago

Lead Generation Specialist

Navigant Digital Private Limited
Navigant Digital Private Limited
experience1 to 3 Yrs
Salary2.0 - 3.5 LPA
location
Delhi
skills
  • communication skills
  • b2b sales
  • lead generation
Job Description
Contact on 9354739527 , 9810650396 for immediate joining.   Identify and generate new business leads through online research, LinkedIn, databases, and digital campaigns. Qualify leads based on company criteria and hand over high-quality leads to the sales team. Reach out to prospects via email, calls, or social media to establish contact. Maintain and update CRM systems with accurate lead information. Coordinate with the marketing team to create and optimize lead-generation campaigns. Track performance metrics (number of leads, conversion rate, etc.) and report regularly. Build relationships with potential clients through consistent follow-ups and professional communication.
posted 6 days ago
experience14 to 18 Yrs
location
Noida, Uttar Pradesh
skills
  • ServiceNow
  • Technical Architecture
  • ITSM
  • CMDB
  • JavaScript
  • Stakeholder Management
  • Communication Skills
  • Program Delivery Leadership
  • ITOM
  • HRSD
  • Glide APIs
  • UI Customization
  • Flow Designer
  • IntegrationHub
  • AIenabled ServiceNow capabilities
Job Description
As a Senior ServiceNow Technical Architect & Multi-Project Delivery Leader, your role involves leading multiple concurrent ServiceNow projects from end-to-end, ensuring architectural integrity, on-time delivery, and cross-team alignment. You will also act as a trusted advisor to business stakeholders. Your responsibilities include: - Own the delivery of multiple concurrent ServiceNow projects, ensuring scope, timelines, and quality metrics are consistently met. - Lead project planning, resource allocation, and risk management across diverse portfolios (ITSM, ITOM, CMDB, HRSD, and custom applications). - Coordinate cross-functional delivery teams, fostering collaboration between developers, architects, business analysts, and QA teams. - Implement and maintain program governance frameworks, ensuring alignment with enterprise delivery standards and methodologies. - Act as the primary escalation point for delivery issues, proactively resolving blockers and optimizing resource utilization. In terms of ServiceNow Technical Architecture & Governance, you will be expected to: - Define and own end-to-end technical architecture for all ServiceNow initiatives under management. - Translate business requirements into scalable, performant, and secure solutions, with clear technical specifications and effort estimates. - Establish and enforce development standards, best practices, and code quality controls across all active projects. - Guide technical design for integrations, workflows, and platform automation, ensuring enterprise scalability. Your role will also involve Hands-On Technical Leadership, where you will: - Lead and mentor development teams in delivering high-velocity configuration, customization, and scripting within the ServiceNow platform. - Conduct code reviews and architectural sign-offs for key deliverables. - Drive integration development with third-party systems and APIs using IntegrationHub, REST/SOAP, and orchestration. You will engage in Stakeholder Engagement & Strategy by: - Partnering with senior business leaders to define the ServiceNow roadmap and prioritize high-value initiatives. - Engaging with enterprise architects to align ServiceNow delivery with broader IT and digital transformation strategies. - Communicating complex technical solutions to non-technical stakeholders, influencing decision-making at senior levels. For Continuous Platform & Delivery Optimization, you will: - Identify and implement process automation and efficiency improvements across the ServiceNow delivery pipeline. - Monitor platform performance across projects, applying proactive tuning and optimization measures. - Evaluate and integrate new ServiceNow features, AI/ML capabilities, and industry innovations into delivery programs. Preferred Experience & Skills: - 14-17 years of IT experience, with 10+ years in enterprise platform delivery and 8+ years on ServiceNow. - Proven track record of leading multi-project delivery portfolios in enterprise environments. - Strong architectural expertise across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, CMDB). - Hands-on expertise in scripting (JavaScript, Glide APIs), UI customization, Flow Designer, and IntegrationHub. - Experience in program governance, delivery risk management, and cross-team leadership. - Exposure to AI-enabled ServiceNow capabilities (Predictive Intelligence, Virtual Agent, Process Optimization). - Excellent leadership, stakeholder management, and communication skills.,
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posted 2 weeks ago

Growth Lead

Masters' Union
experience2 to 6 Yrs
location
All India, Gurugram
skills
  • Strategy
  • Entrepreneurship
  • Market Research
  • Business Case Development
  • Project Management
  • Stakeholder Management
Job Description
You are invited to join Masters Union as the Growth Lead, where you will play a crucial role in identifying new opportunities, launching initiatives, and driving innovation across the institution. Your entrepreneurial mindset and strategic thinking will be key assets in this high-impact leadership position. **Key Responsibilities:** - **Opportunity Scouting:** Identify new opportunities in education, technology, and industry collaborations aligned with Masters Union's long-term vision. - **Initiative Launch:** Lead end-to-end execution of new projects including market research, business case development, piloting, operations, and scaling. - **Cross-Functional Leadership:** Collaborate with marketing, academics, admissions, and tech teams to bring initiatives to fruition. - **Strategic Partnerships:** Establish partnerships with companies, universities, and startups to support new initiatives. - **Innovation Culture:** Foster a culture of experimentation and rapid iteration across the organization. **Qualifications Required:** - Bachelor's degree is a must; an MBA or equivalent is preferred. - 2-4 years of experience in strategy, entrepreneurship, or strategic consulting roles. - Demonstrated track record of building initiatives from the ground up, whether in startups, corporate innovation teams, or consulting. - Strong skills in strategic thinking, analysis, and project management. - Excellent communication and stakeholder management capabilities. - Proclivity for taking action and operating in ambiguous environments. Join Masters Union and be part of a dynamic team that values innovation, collaboration, and forward-thinking approaches. You are invited to join Masters Union as the Growth Lead, where you will play a crucial role in identifying new opportunities, launching initiatives, and driving innovation across the institution. Your entrepreneurial mindset and strategic thinking will be key assets in this high-impact leadership position. **Key Responsibilities:** - **Opportunity Scouting:** Identify new opportunities in education, technology, and industry collaborations aligned with Masters Union's long-term vision. - **Initiative Launch:** Lead end-to-end execution of new projects including market research, business case development, piloting, operations, and scaling. - **Cross-Functional Leadership:** Collaborate with marketing, academics, admissions, and tech teams to bring initiatives to fruition. - **Strategic Partnerships:** Establish partnerships with companies, universities, and startups to support new initiatives. - **Innovation Culture:** Foster a culture of experimentation and rapid iteration across the organization. **Qualifications Required:** - Bachelor's degree is a must; an MBA or equivalent is preferred. - 2-4 years of experience in strategy, entrepreneurship, or strategic consulting roles. - Demonstrated track record of building initiatives from the ground up, whether in startups, corporate innovation teams, or consulting. - Strong skills in strategic thinking, analysis, and project management. - Excellent communication and stakeholder management capabilities. - Proclivity for taking action and operating in ambiguous environments. Join Masters Union and be part of a dynamic team that values innovation, collaboration, and forward-thinking approaches.
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posted 2 weeks ago
experience5 to 9 Yrs
location
All India, Gurugram
skills
  • Project Management
  • Onboarding
  • Training
  • Reporting
  • Team Management
  • Data Analysis
  • Communication Skills
  • Time Management
  • Leadership
  • Performance Metrics
  • Data Quality Monitoring
  • Technology Systems
  • ProblemSolving
Job Description
As part of the Project Management Office, you will handle a variety of tasks related to the smooth operation of individual programmes of work and support the dedicated resources engaged in delivering the projects. Working with JLL Regional and Cluster Leads, you will provide administrative support for activities such as: - Onboarding project management resources in JLL processes and standards, including training in technology systems - Monitoring data quality and implementing corrective measures to improve data quality - Carrying out project health checks, audits, and other control/compliance functions - Supporting reporting and communication activities - Managing a team of PMO and Project Coordinators to deliver SLA and efficient project support This role requires engagement with JLL resources based in the APAC countries where JLL operates. **Roles and Responsibilities:** **Technology:** - Arrange access and provide training/onboarding to new Project Managers in using JLL technology systems - Extract data and prepare standard reporting using JLL's Project Management Information System - Administer technology systems, troubleshoot, provide training in new features, and monitor project closeout - Utilize Client technology systems for capturing data and key deliverables **Data Quality:** - Monitor/report on technology usage/adoption - Monitor and Report on data quality in PDS/Client Systems - Liaise with PDS delivery teams to identify and correct data quality errors **Process & Procedures:** - Conduct technical onboarding of PDS delivery teams in Client-specific processes - Review project deliverables prepared by Project Management teams and monitor compliance - Manage centralised document control activities **Reporting:** - Manage on-account trackers for project approvals, POs & Contracts, lessons learnt, etc - Prepare regular/ad hoc reporting as directed - Prepare meeting record/minutes as directed **Finance:** - Contribute to on-account finance activities as directed - Review invoices for accuracy, track invoice status, etc **Data Analysis and Management:** - Review and assist in tracking projects against Account/Project KPIs **Communications:** - Support communication activities within the Account **Core Technical Skills:** - Familiar with using collaboration tools such as project management information systems, Microsoft Teams, and cloud-based document management systems - Strong skills in organizing and managing documents, including version control and file sharing - Experience in data entry and data analysis using spreadsheet software like Microsoft Excel **Soft Skills:** - Clear and effective verbal and written communication skills - Strong time management and multitasking abilities - Detail-oriented and adaptive to changes in work priorities - Strong problem-solving skills and ability to work well in a virtual team - Proven work experience as a team leader or supervisor You should also have in-depth knowledge of performance metrics to excel in this role. As part of the Project Management Office, you will handle a variety of tasks related to the smooth operation of individual programmes of work and support the dedicated resources engaged in delivering the projects. Working with JLL Regional and Cluster Leads, you will provide administrative support for activities such as: - Onboarding project management resources in JLL processes and standards, including training in technology systems - Monitoring data quality and implementing corrective measures to improve data quality - Carrying out project health checks, audits, and other control/compliance functions - Supporting reporting and communication activities - Managing a team of PMO and Project Coordinators to deliver SLA and efficient project support This role requires engagement with JLL resources based in the APAC countries where JLL operates. **Roles and Responsibilities:** **Technology:** - Arrange access and provide training/onboarding to new Project Managers in using JLL technology systems - Extract data and prepare standard reporting using JLL's Project Management Information System - Administer technology systems, troubleshoot, provide training in new features, and monitor project closeout - Utilize Client technology systems for capturing data and key deliverables **Data Quality:** - Monitor/report on technology usage/adoption - Monitor and Report on data quality in PDS/Client Systems - Liaise with PDS delivery teams to identify and correct data quality errors **Process & Procedures:** - Conduct technical onboarding of PDS delivery teams in Client-specific processes - Review project deliverables prepared by Project Management teams and monitor compliance - Manage centralised document control activities **Reporting:** - Manage on-account trackers for project approvals, POs & Contracts, lessons learnt, etc - Prepare regular/ad hoc reporting as directed - Prepare meeting record/minutes as directed **Finance:** - Contribute to on
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posted 2 weeks ago
experience3 to 7 Yrs
location
All India, Gurugram
skills
  • Administrative Support
  • Operational Efficiency
  • Time Management
  • Written Communication
  • Verbal Communication
  • Calendar Meeting Management
  • Recruitment Coordination
  • Organizational Skills
  • Attention to Detail
  • Proficiency with Microsoft Outlook
  • Proficiency with Excel
  • Proficiency with Teams
  • Collaboration Skills
Job Description
As an Executive Assistant / Personal Assistant at FNZ, you will play a crucial role in providing administrative and coordination support to the Site Lead and Head of Talent Acquisition. Your proactive and organized approach will ensure smooth day-to-day operations, efficient time management, and seamless coordination across multiple stakeholders and priorities. Key Responsibilities: - Calendar & Meeting Management: - Manage and coordinate calendars, schedule meetings, and prioritize time effectively for the Site Lead and Head of Talent Acquisition. - Administrative Support: - Handle routine administrative tasks such as invoice tracking, expense follow-ups, coordination with internal and external stakeholders, and serve as a gatekeeper for incoming requests. - Operational Efficiency: - Maintain smooth daily operations by managing follow-ups, documentation, and supporting cross-functional coordination to keep priorities on track. - Recruitment Coordination (as needed): - Provide additional support to Talent Acquisition during high-volume periods, including interview scheduling, candidate coordination, and related logistics. Qualifications Required: - Prior experience in an EA/PA or administrative support role, preferably supporting senior leaders or HR/Talent teams. - Strong organizational and time management skills with the ability to manage multiple priorities. - Excellent written and verbal communication skills. - High attention to detail, discretion, and professionalism. - Proficiency with Microsoft Outlook, Excel, Teams, and other collaboration tools. About FNZ: FNZ is a global FinTech firm that partners with banks, insurers, and asset managers to transform the way financial institutions serve their wealth management customers. The company focuses on technology leadership, innovation, and asset servicing to provide best-in-class wealth management solutions worldwide. FNZ has experienced significant growth and currently manages over 2 trillion in assets-under-administration for around 24 million customers of leading financial institutions globally. Join FNZ to: - Be part of a rapidly growing global business leading the delivery of financial services via cloud computing. - Experience a work culture where remuneration and career advancement are based on individual contribution and business impact. - Benefit from significant financial rewards for high performers and global career opportunities across the UK, EU, US, and APAC offices. As an Executive Assistant / Personal Assistant at FNZ, you will play a crucial role in providing administrative and coordination support to the Site Lead and Head of Talent Acquisition. Your proactive and organized approach will ensure smooth day-to-day operations, efficient time management, and seamless coordination across multiple stakeholders and priorities. Key Responsibilities: - Calendar & Meeting Management: - Manage and coordinate calendars, schedule meetings, and prioritize time effectively for the Site Lead and Head of Talent Acquisition. - Administrative Support: - Handle routine administrative tasks such as invoice tracking, expense follow-ups, coordination with internal and external stakeholders, and serve as a gatekeeper for incoming requests. - Operational Efficiency: - Maintain smooth daily operations by managing follow-ups, documentation, and supporting cross-functional coordination to keep priorities on track. - Recruitment Coordination (as needed): - Provide additional support to Talent Acquisition during high-volume periods, including interview scheduling, candidate coordination, and related logistics. Qualifications Required: - Prior experience in an EA/PA or administrative support role, preferably supporting senior leaders or HR/Talent teams. - Strong organizational and time management skills with the ability to manage multiple priorities. - Excellent written and verbal communication skills. - High attention to detail, discretion, and professionalism. - Proficiency with Microsoft Outlook, Excel, Teams, and other collaboration tools. About FNZ: FNZ is a global FinTech firm that partners with banks, insurers, and asset managers to transform the way financial institutions serve their wealth management customers. The company focuses on technology leadership, innovation, and asset servicing to provide best-in-class wealth management solutions worldwide. FNZ has experienced significant growth and currently manages over 2 trillion in assets-under-administration for around 24 million customers of leading financial institutions globally. Join FNZ to: - Be part of a rapidly growing global business leading the delivery of financial services via cloud computing. - Experience a work culture where remuneration and career advancement are based on individual contribution and business impact. - Benefit from significant financial rewards for high performers and global career opportunities across the UK, EU, US, and APAC offices.
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posted 2 weeks ago
experience5 to 9 Yrs
location
All India, Gurugram
skills
  • Compliance Testing
  • Risk Management
  • AML
  • Data Analysis
  • Communication
  • Collaboration
Job Description
You will be responsible for the following tasks: - Upgrade and implement a risk-based compliance testing framework for PA, PPI, and BBPS businesses, aligned with regulatory guidelines - Conduct periodic compliance reviews and testing of processes, policies, and Standard Operating Procedures (SOPs) to evaluate adherence to regulatory requirements - Identify gaps, risks, and potential non-compliance issues and assess their impact on operations - Provide structured reports on findings, including root-cause analysis and recommended corrective actions You will also need to: - Develop and execute an ongoing monitoring calendar to track compliance with regulatory obligations and internal requirements - Monitor key processes such as KYC verification, transaction monitoring, merchant onboarding, grievance redressal mechanisms, and settlement timelines - Keep track of any updates or changes in RBI, NPCI, and applicable regulatory guidelines and assess their implications for existing processes In addition, you should: - Collaborate with business teams to ensure identified compliance gaps are resolved within set timelines - Follow up on action plans and track the implementation of mitigation measures You should possess the following qualifications: - Bachelor's/Master's degree in Legal, Finance, Risk Management, or a related field - Additional qualifications such as those in relation to AML will be a plus Technical Expertise: Experience in executing compliance assurance frameworks or conducting audits Data Analysis: Proficiency in data-driven monitoring tools and risk identification methodologies Communication: Excellent analytical, report-writing, and communication skills Collaboration: Ability to collaborate with cross-functional teams and meet deadlines in a fast-paced environment Independent individual who enjoys working in an international, dynamic, and diverse environment Strong attention to detail and ability to work independently Proactive approach to identifying and resolving compliance issues In summary, you will play a crucial role in ensuring compliance with regulatory requirements, monitoring activities, and engaging with stakeholders to address compliance gaps effectively. You will be responsible for the following tasks: - Upgrade and implement a risk-based compliance testing framework for PA, PPI, and BBPS businesses, aligned with regulatory guidelines - Conduct periodic compliance reviews and testing of processes, policies, and Standard Operating Procedures (SOPs) to evaluate adherence to regulatory requirements - Identify gaps, risks, and potential non-compliance issues and assess their impact on operations - Provide structured reports on findings, including root-cause analysis and recommended corrective actions You will also need to: - Develop and execute an ongoing monitoring calendar to track compliance with regulatory obligations and internal requirements - Monitor key processes such as KYC verification, transaction monitoring, merchant onboarding, grievance redressal mechanisms, and settlement timelines - Keep track of any updates or changes in RBI, NPCI, and applicable regulatory guidelines and assess their implications for existing processes In addition, you should: - Collaborate with business teams to ensure identified compliance gaps are resolved within set timelines - Follow up on action plans and track the implementation of mitigation measures You should possess the following qualifications: - Bachelor's/Master's degree in Legal, Finance, Risk Management, or a related field - Additional qualifications such as those in relation to AML will be a plus Technical Expertise: Experience in executing compliance assurance frameworks or conducting audits Data Analysis: Proficiency in data-driven monitoring tools and risk identification methodologies Communication: Excellent analytical, report-writing, and communication skills Collaboration: Ability to collaborate with cross-functional teams and meet deadlines in a fast-paced environment Independent individual who enjoys working in an international, dynamic, and diverse environment Strong attention to detail and ability to work independently Proactive approach to identifying and resolving compliance issues In summary, you will play a crucial role in ensuring compliance with regulatory requirements, monitoring activities, and engaging with stakeholders to address compliance gaps effectively.
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posted 1 month ago
experience5 to 9 Yrs
location
Noida, Uttar Pradesh
skills
  • Application Development
  • Data Analysis
  • Web Services
  • SDLC
  • Technical Team Lead
  • Cority Software
  • REST API development
  • NET Development
  • Cority API Interfaces
  • Cority Data Model
  • Cority
  • Medgate application knowledge
  • Cority Interface Tools
  • GxP validation documentation development
  • EHS experience
  • Pharmaceutical industry experience
Job Description
Role Overview: You will be the Senior Technical lead and Technical representative for the Environment Health Safety (EHS) system using Cority Safety, Occ Hygiene, and Occ Health. Your primary responsibility will be to configure complex code, customize, and provide in-depth application guidance and support for L4 troubleshooting. You will focus on utilizing the Cority EHS software as a data management system to capture, track, store, and analyze information related to occupational health and safety products. Additionally, you will drive the Cority SaaS Solution for the EHS Project and collaborate with the Product Owner and Scrum Master to align with project objectives. Key Responsibilities: - Lead the technical team with 5+ years of experience in Application Development, specifically with Cority Software in the Pharmaceutical Industry. - Utilize expertise in Cority EHS software to manage data related to occupational health and safety, ensuring effective tracking, storing, and analysis of information. - Provide technical support, handle escalations to Cority vendor, manage releases, and offer infrastructure solutions. - Demonstrate strong understanding of Application Development, Security, Interfaces (HR, Medical Device, Lab Tests), Application Configuration, and provide assistance with troubleshooting. - Possess strong Data Analysis skills, experience in Data Migraiton, REST API development, Web Services (OData), and .NET Development for Cority API Interfaces. - Showcase expertise in Cority Data Model/DB knowledge and Cority Interface Tools (HRIE/DIE). - Develop and execute GxP validation documentation and have EHS experience in the Pharma industry. - Ensure familiarity with SDLC under GxP regulations and have a strong knowledge of Cority or Medgate applications. Qualifications Required: - 5+ years of experience as a Technical Team Lead. - Strong Application Development experience with Cority Software in the Pharmaceutical Industry. - Expertise in Cority EHS software as a data management system for capturing information related to occupational health and safety to track, store, and analyze the data. - Strong Data Analysis skills, Data Migration, REST API development, Web Services (OData), and .NET Development for Cority API Interfaces. - Expertise in Cority Data Model/DB knowledge. - Strong Cority or Medgate application knowledge. - Experience with Cority Interface Tools (HRIE/DIE). - GxP validation documentation development and execution, EHS (Environmental Health Safety) experience in the Pharma industry. - Must have Pharmaceutical industry experience and be familiar with SDLC under GxP regulation.,
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