Best in Garden Building Supplier

7 hours ago

BR

Great product lines that are made to be used together. Can't wait to get the rest of the smart grow system to use with the Vivosun App!

12 hours ago

RW

I love the fact that you can make your purchase and set a later delivery date. My trees arrived healthy and in great shape. Can't wait to see them get taller. Very satisfied with my purchase.

A day ago

RB

Another fast, correct & easy transaction; every single time !!! Items arrived w/o issue and on time. (Again) Always a pleasure to work with!!

2 days ago

BR

Straight forward and smooth process. Liked the paid option for my carpenter. Only downside was the plans weren't available in metric for Australia.

7 days ago

JM

I am a custom home builder. The shed went together flawlessly. A close friend and cabinet maker recommended Solid Build to me after buying one for his wife to use as her office. Loved the creativity in the engineering of how all the parts fit interlocking together. Anyone can assemble these. No cutting necessary. Well thought out. I highly recommend this product.

20 hours ago

MA

Very high quality product. Excellent communication from customer service. I am so in love with pergola and how it expands use of our property. Really appreciated the installers they recommended. This product is sturdy and beautiful and HALF price of competitors for same quality. I have waited 15 years to have adjustable waterproof pergola and so grateful I have this!

Oct 1, 2024

RG

One positive in my experience with company was that the greenhouse arrived on time. I have had greenhouses for over 50 years and this is definitely the worst. Having moved house and wanting to buy a greenhouse that would require little maintenance, I bought this one. Supposedly, easy to erect with full picture instructions. It has now been over nine months, and the greenhouse is still not complete after a catalogue of problems! It was said the greenhouse could be erected by 2 people in half a day. No Way!! It took my wife and I several hours to just go through the 2 boxes to check all the parts. I didn't erect the greenhouse immediately as I needed to get a proper base laid for it. Don't expect much help from this company with problems. Customer services is virtually non-existent and the only way to contact them is by email, no telephone number to be able to speak to a real person! Every email I sent was not replied to for at least a week and subsequently longer until, eventually, they decided I hadn't replied quick enough to their response! I had been away on holiday and didn't see the email until I got home. So they closed the ticket and despite replying since I have heard nothing from them! Other issues: Missing and broken parts were replaced over several months but with little help with the construction from the picture instructions, which were far from clear or from customer services. Numerous design faults include - window fitting is very fragile and difficult to fit, and has already blown out several times. Fittings for holding the polycarbonate sheets onto to frame keep popping out of place. The replacements were worse as they were hard and couldn't be fitted in place. The seals around the door frame do not fit properly and keep popping out of the grooves. The angle bracket on the frame to hold the door securely when open is a good idea but, is in the wrong place, as the handle on the door doesn't meet it. Don't try erecting this greenhouse in cooler months of the year as the polycarbonate will become brittle and split or break during construction. After all this time the greenhouse is still not completed and several of the roof sections are not secure. On asking for the company to come and take the greenhouse back, I was told that I would have to deconstruct it, and return it, in original packaging after over 6 months of trouble!! My only advice to those of you considering buying a Palram Polycarbonate 6 x 8ft Canopia Eco Grow Greenhouse is DON'T. It will be expensive, frustrating and exasperating; and you may not get a finished product you can use.

7 days ago

I am a long time customer of this company. They always were a reliable company with good products. They had problems earlier this year with new inventory software issues. These issues seem to be resolved. I placed an order on 10/28, received an email about shipping not long after and received my shipment on 10/31. For anyone who had problems with orders earlier this year (including myself) I would recommend that they try this company again. They are a great, reliable company again!

Sep 23, 2024

JH

delivery is quite fast, product ok, good quality

Sep 20, 2024

VB

Did nothing for figure.