MD GLAM  Reviews

Dear Briana,

Thank you so much for being a loyal MD GLAM customer for the past two years! We're ecstatic to hear that our skincare products have become a key part of your routine and have positively impacted your skin. We also appreciate your feedback on our customer service—it’s always our goal to offer an outstanding experience.

Much love,
The MD GLAM Team

Dear CS,

Thank you for taking the time to share your experience! We're grateful for your support and look forward to being part of your skincare journey for years to come!

Much love,
The MD GLAM Team

Dear Nancy,

Thank you so much for your positive comments! We're happy to hear that our packaging and speedy delivery have exceeded your expectations. At MD GLAM, we take great pride in ensuring that your products arrive in perfect condition, just as you deserve. It’s wonderful to know that our efforts are making a difference. We truly appreciate your support!

Much love,
The MD GLAM Team

Dear Patricia,

Thank you so much for your wonderful review! We're truly humbled by your support and delighted to hear that our night and day creams have helped clear your blemishes and keep your skin beautifully hydrated. Your kind words inspire us to continue delivering the best for our customers. We look forward to your next purchase and are here for you whenever you're ready!

Much love,
The MD GLAM Team

Dear Kokomo Kim,

Thank you so much for your 5-star review! We're overjoyed to hear you love our luxury skincare products and customer service! We look forward to continuing to provide you with the exceptional experience you deserve. Have a beautiful day!

Much love,
The MD GLAM Team

Greeting Stephanie,

We're delighted to hear about your positive experience with our Hyaluronic Acid Night C Complex. It's heartening to know that it's helping with your dry skin and acne scars. We're grateful for your recommendation and look forward to serving your skincare needs in the future.

Keep glowing,
Team MD GLAM

Dear Belle,

Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with MD GLAM's Ultimate Anti-Aging Kit for nearly three years. It's always wonderful to know that our products have made a positive impact on your skin and your confidence. We appreciate your continued support, and we're thrilled to have been able to meet your expectations with our restocked products. Your feedback means the world to us, and it's customers like you who inspire us to continue delivering exceptional skincare products!

Warm regards,
The MD GLAM Team

Dear Doni,

Thank you so much for taking the time to share your experience with MD GLAM By Dr. Cat! We're thrilled to hear that our products have made such a positive impact on your skincare routine. Your dedication to using our Cleanser, Moisturizer, and Scrub consistently speaks volumes! It's amazing to know that you've noticed significant improvements and that even your boyfriend has seen a difference! Your consistent use truly pays off, and we're honored to be a part of your skincare routine. We appreciate your recommendation and look forward to continuing to provide you with high-quality products that exceed your expectations. We sincerely thank you for your support!

Much love,

The MD GLAM Support Team

Dear Jen,

Thank you for your review and for being one of our most valued customers. We appreciate your feedback and understand your concerns about the recent change in the thickness and consistency of our Hyaluronic Acid Night-C Complex.

Rest assured, the quality of our product has not changed. Dr. Cat has confirmed that she has maintained the same molecular weight, which is what sets our hyaluronic cream apart and makes it better than most. However, it's important to note that our product is freshly crafted in our laboratory, and it typically takes about 2-3 months for it to fully settle and reach its optimal state. During this settling period, you may notice some variations in texture.

We truly value your trust in our brand, and we're committed to providing you with the highest quality skincare products. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team at Help@mdglam.com. Your satisfaction is our top priority, and we appreciate your patience as we work to ensure you continue to receive the best possible product.

Thank you for being a part of our skincare journey!

Warm regards,
The MD GLAM Team

Dear Thehunt,

Thank you so much for your thoughtful and positive review! We're thrilled to hear that you've found value in our products, especially the DMAE Antioxidant Day Moisturizer and the Hyaluronic Acid Night C-Complex.

We understand that quality sometimes comes with a higher price, but we're delighted to know that they've exceeded your expectations. It's great that you've also found that a little goes a long way, making them a worthwhile investment. We're always looking for ways to make our products accessible, and we're glad to hear that you've been taking advantage of our promos.

As you try our Sunshout Sunscreen SPF50, we hope you'll find it as impressive!

Your feedback means a lot to us, and we appreciate your support. Keep glowing, and enjoy your skincare journey with us!

Cheers,
The MD GLAM Support Team

This is incredible! Thank you for sharing your feedback with us and for being a loyal customer, Mei! :)

Dear MF,

Thank you so much for your love! We're thrilled that your skin is thriving with MD GLAM and that you appreciate our fast shipping. We value your support and we're here to keep your glow going!

With warmest regards,
The MD GLAM Team

Dear ahsmom,

Thank you so much for your wonderful review of our MD GLAM Ultimate Anti Aging Kit! We're thrilled to hear that you've experienced such positive results, including a healthy glow, fading sunspots, and improved fine lines, wrinkles, and acne. It's fantastic that our products have made it enjoyable for you to establish a skincare routine in the mornings.

We truly appreciate you taking the time to share your experience, and we couldn't agree more - it's never too late to start a skincare routine! Your story serves as an inspiration for others who may be considering trying our products.

Please don't hesitate to reach out if you have any questions or need assistance in the future. We're here to help and support your journey to beautiful, healthy, glowing skin. Thank you for choosing MD GLAM!

Warm regards,

The MD GLAM Team

Dear Aimee,

Thank you so much for your wonderful feedback! We're delighted to hear that our DMAE Antioxidant Day Moisturizer has become a favorite of yours, and we’re glad the quick shipping added to your positive experience! Our team is looking forward to serving you again soon!

Much love,
The MD GLAM Team

Jacqueline!

We're absolutely thrilled to hear that you've been enjoying the Retinol-C Intense Eye Serum and already seeing positive results! It's fantastic that you've noticed a difference in such a short time. Your feedback is invaluable to us, and we're confident that with continued use, you'll experience even more improvements in the look and feel of your under-eye area.

Remember, consistency is key with skincare, so keep it up! If you have any questions or need more product suggestions, feel free to reach out. We're here to help.

Thank you for choosing MD Glam!

Warm Regards,
The MD GLAM Team

Dear Steph,

Thank you for taking the time to share your feedback. We are dedicated to providing a seamless shopping and checkout experience.

However, this does not mean that we will not take action regarding your concern. Improvements to our account sign in process are validated by the experiences we gather from our valued customers, like you.

Please contact us at help@mdglam.com; we'd love to make your MD GLAM experience better.

Dear Stephanie,

We sincerely apologize for the difficulties you've experienced with your recent order. It's clear that our service did not meet the high standards we set for ourselves and our customers, and for that, we are truly sorry.

We value transparency and believe it's important to keep you informed. Upon checking your account, we found that our customer service team has issued a full refund for your order on July 17th. The refund process usually takes a few days to reflect in your account, depending on your bank's processing times.

Regarding your concerns about the lack of response to your emails, we want to assure you that your voice matters to us. We experienced a system delay which unfortunately impacted our response times. This issue has since been rectified and we are now back to our standard prompt responses. We apologize for any inconvenience this delay may have caused you.

We are grateful for your patience and understanding throughout this process. Please don't hesitate to reach out if you have any further questions or concerns, and we will be more than happy to assist you.

Kind Regards,
Team MD GLAM

This is incredible! Thank you for sharing your feedback with us, Emily! :)

Dear Nina,

Thank you so much for taking the time to share your wonderful experience with our Luxury Skincare, Reward Points, and Customer Service! We're thrilled to hear that you found our response time prompt and helpful in addressing your concerns. Our hearts are full to learn that our products have made a positive impact on your skin. Living in the Midwest can be tough on the skin, and we're honored to be the product that has made a difference for you. We look forward to continuing to be a part of your skincare journey, and we can’t thank you enough for always choosing MD Glam By Dr. Cat!

Warm regards,
The MD GLAM Support Team

Dear Veronica,

Thank you so much for your kind words and for taking the time to share your experience with MD Glam's customer service. We truly appreciate your feedback and are delighted to hear that Nina provided exceptional assistance in ensuring the resolution of your lost order. We take pride in our commitment to open and effective communication, and we're overjoyed to have met your expectations.

Please know that we're always here to assist you with any future needs or concerns you may have. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Warm regards,
The MD GLAM Support Team