Mesonart Reviews 

290
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning quality of the custom artwork and the extremely helpful support team that happily shares detailed photo previews before shipping. Consumers also mention the surprisingly fast delivery times and secure packaging protecting their delicate purchases during international transit, making the overall process smooth. Some reviewers were not happy with unexpected delivery delays or tracking issues causing considerable frustration regarding order status and shipment arrival. A few other people also felt that the overall quality of the product or the framing fell short of their initial expectations, noting specific flaws.

What people talk about most

Product

Consumers find product to be positive, highlighting stunning artwork that looks brilliant and matches website... See more

Quality

Customers report deep satisfaction with overall quality, praising the stunning and vibrant appearance of... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing high satisfaction with several... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best experience ever! Their art work is fantastic, when I saw it online I knew this was what I was looking for. Their customer service is outstanding! They worked with me in making sure I was comple... See more

Rated 5 out of 5 stars

The whole process was incredibly simple, Stephen initially, with what we were wanting, to ideas we sent over. Placing the order was very simple and then Tina took over. The artists are incredibly tale... See more

Rated 5 out of 5 stars

After my order I received a image by email for approval, it was beautiful. After receiving the painting Stephen Huang has done one EXCELLENT job he has made one EXQUISITE piece of art it is stunning... See more

Rated 5 out of 5 stars

I've seen wall art and paintings before, but none like this Wabi Sabi piece. The intricacy of the piece is simply stunning. The artist behind this masterpiece - Ming Li - is a true master of her craf... See more


Company details

  1. Art Gallery

Written by the company

Our original paintings are 100% hand-painted by professional and remarkable painters using Professional oil/acrylic paints and High-quality linen canvas. The size is unlimited and the color can be customized. We are focused on staying on creativity and The latest Interior design trends, So that we can offer creative solutions and customization to complement your design intent and budget needs.


Contact info

4.2

Great

TrustScore 4 out of 5

290 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(290)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Painting looks great in my space

Painting looks great in my space, thank you Mesonart for a seamless process. Only complaint was DHL on the delivery. They left it flat on my driveway in the rain. Thankfully the piece was not damaged because of this.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional service, highly recommended

I couldn’t be happier! Both the final artwork and the service were exceptional!

I initially bought a square artwork and Mesonart team accepted to customize it to the dimensions I wanted and even returned part of my money cause it was smaller than original. Very honest and professional company.

They were very responsive and kindly accepted all the artwork feedback I provided until it met my desire.

I would highly recommend to anyone and looking forward to getting more artwork with them! I have no affiliation, found them online but I am truly pleased with their service.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience from Start to Finish

This was a great experience from start to finish. Meson Art customized one painting into a set of three. They altered the colors according to my request. They sent a photo of the paintings for approval before shipping, and everything was done timely with frequent communication, as promised. The paintings came in wooden crates so there was no damage to them in shipping. You can tell they are hand painted because of the beautiful texture. They are so beautiful and exactly what I envisioned. Don’t hesitate to trust this company. I’m really glad I did.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

From the moment I saw this piece

From the moment I saw this piece, it was love at first sight. I tried to resist for a few days—its price tag was significant enough to make me pause and really ask myself if I truly needed it in my office. I was also worried about whether the physical quality would live up to the images and if it would survive the long-distance transport.
​However, the customer service and communication completely put my mind at ease. Throughout the entire process, the team provided detailed updates, step-by-step tracking, and clear timelines regarding the artist’s progress.
​When it arrived, the packaging blew me away: it came secured inside a sturdy wooden crate, ensuring it remained entirely untouched during transit. They even followed up afterwards just to make sure it had reached me safely.
​The final result is simply magnificent—purely spectacular. I am still head over heels in love with it. It has transformed my office, filling the entire space with a warm, wrapping energy that radiates total peace and serenity. Truly worth every penny.

September 14, 2026
Unprompted review
Rated 4 out of 5 stars

Two pieces were ordered

Two pieces were ordered. Quite beautiful. Slightly altered after sending for approval. The length of time was a bit long but worth the wait. Packaging was done with care
I’m sure I’ll do further business with them

September 15, 2026
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Rated 5 out of 5 stars

10/10 Exceeded my expectations

This was my first time ordering from MesonArt, and I couldn't be happier! The horse painting is absolutely stunning, featuring incredible, vibrant colors that prove it is a genuine, handmade piece. From start to finish, the customer service was top-notch. They provided updates throughout the delivery process and even reached out to ensure the painting met my expectations. The artwork arrived beautifully and securely packaged.
I will definitely be ordering more paintings soon! A huge thank you to the family art consultant, Ming, and especially to Ms. Hilda Meson (Trade Project Manager & Art Consultant). The artist, Tina, created a beautiful and stunning horse painting for our home. Thank you so much to the whole team at MesonArt!

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! The website looked absolutely trustful - the address was in the USA ( in WyoMING) , US telephone number, prices in USD. This is done intentionally to mislead customers and it is just the begging of the whole scam. I live in Europe and the whole procedure of sending pictures abroad seemed to me tedius, but doable. I so much wanted exactly one picture, I didn’t care checking the artist. A couple weeks later I have received the photo of the picture. What a shame, such Spanish shape! To say that it was poorly done is not the right word. It was a disaster! The strokes were different, the colors were different, techniques were different! Mesonart replied that every piece of art is „individuell“. Before you buy something on their website check the artist. Some of artist are not existent, some are AI-generated. Sometimes Mesonart uses the names of living little known artist, but their style is completely different from what Mesonart claims as original. The picture is sent from Xiamen, China and money is booked in Hong Kong. In the end I was so disgusted by this continuous cheating, that I refused FeDex delivery. Mesonart art refunded me total amount paid, I assume because I have bought the insurance. But the customs fee and VAT I still had to pay. It was a loss of time and money.

August 17, 2026
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Rated 5 out of 5 stars

great experience

My consultant has kept me posted every step of the way. My first painting arrived, carefully packaged, and is just what it looked like in the preview photos provided. I can't wait to see the other 3, which should be arriving soon.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

The artwork arrived in perfect…

The artwork arrived in perfect condition and looks exactly like the photos on the website. The frames are sturdy and well made, and hanging the pieces was easy. They kept me updated the whole way through. Excellent experience from start to finish.

August 26, 2026
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Rated 5 out of 5 stars

A truly bespoke creation

Not only is the finished piece true to what was shown on the website and delivered in excellent condition, but Mesonart also stays involved throughout the creation, checking with you if it meets your expectations and offering the option for adjustments if needed - a truly bespoke service. Thank you Mesonart

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning painting I…

Absolutely stunning painting I absolutely love it. It looks fabulous in my lounge. I can’t stop staring at it.
Top-notch customer service from start to finish delivery packaging was quite amazing, it took me quite awhile to get it off!
Outstanding artist and outstanding work

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Excellent

I recently ordered the large horse canvas from MesonArt and when it arrived, the colours were quite different that the website reflected (very beige/pink instead of creams & whites). I was quite worried as the piece was a fair price but the colours just didn't work with my space. I reached out to advise them of my concerns and I was pleasantly surprised and impressed with their customer service. They were keen to correct this and offered to replace it. The exchange was very professional and I was duly impressed with how they handled the whole issue. It was my first time ordering from MesonArt and I look forward to ordering more art work from them in the future. I would also highly recommend them for customizable art work. I LOVE the piece and will enjoy it for many years.

August 15, 2026
Unprompted review
Rated 4 out of 5 stars

Absolutely love my painting from…

Absolutely love my painting from Mesonart! It’s even more beautiful in person and fits perfectly in our home. The quality is excellent and the whole experience was smooth and professional. Very happy with my purchase and would definitely recommend Mesonart!

August 12, 2026
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Rated 1 out of 5 stars

Chinese company

Chinese company. Even though they say you can get a refund if there is something wrong with the painting, you will need to pay the shipping cost back to China… usually the same as the initial price.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great pieces of artwork

Great pieces of artwork. You order what you like and all artwork is individualized according to your wishes. Quality is excellent, service and guidance too. At every step you can approve to continue to assure that the artwork does satisfies you completely. It was send to us and after a week we received it, all carefully packed and again supervised by Tina to make sure the package was well and safely received. We are very pleased!

August 5, 2026
Unprompted review

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