23 total
Right from the start Mindset made it easier on me . Starting with issuing me a case manager - and with my luck I got a great one !!! Jenn ,was curtious and kind ,understanding as well as on top of any issues or questions that I might have had and believe me I had a lot !! But she was patient ----
Mindset makes it Easier 😉💯
Date of experience: September 09, 2023
Terrible company!!!!!! I did my paperwork w Melissa and now my case is slowed down because they didn't get the paperwork in time I have been dealing w all these ppl and they don't fix anything at all Emily only cares Abt her reviews on here they want there 5 stars without doing 5 star or even 2 star work. They also made up a person named Craig Dickson and idk who that is but he's supposed to kw all Abt my condition!
Date of experience: June 26, 2024
I was in the middle of radiation and chemo when job and family services said my wife and I made too much money for me to receive Medicaid. We actually were under the bottom allowance by a hundred and forty dollars. Luckily my wife asked the doctors at the James cancer clinic in Columbus Ohio, right before I started treatment,what would happen if I lost my insurance during treatment. They told us they would never turn me away and they didn’t,but we had to pay cash for my prescriptions in July, and everything I’m on cost over a thousand dollars. My wife and I are on a fixed income and we have bills I never thought at the age of 53 I wouldn’t be working I love working and have always I don’t make mansion money but I averaged about eighty thousand a year at work and about twenty grand in the winter on unemployment. My job is seasonal.I’ve been fighting cancer for about a year and a half and we just didn’t foresee us fighting this at my age. Anyway my wife broke her back in 2012 she worked at UPS she did work her way back to work but she was only able to work a few more years and she hurt her back again. Under her retirement we didn’t get to keep our insurance. It was ok because she got Medicare with her retirement and disability even though she worked there twenty seven years. I worked and had insurance through my job since 2018 then when I got sick I couldn’t afford the insurance but it was ok because I qualified for Medicaid until we moved from Buckeye Lake back to Columbus, and Franklin County is saying we make too much with just my wife’s income and we are actually under the bottom number by 140.00 dollars a month. At any rate the hospital got me in touch with this company that we never had Herd of called MINDSET. I talked to the interviewer on the fifth of July and she come to our home on the eighth of July. She was kind and courteous none-judgmental and actually pleasant to be around. After about five minutes of her being in the house,it just didn’t feel like I was speaking to a stranger. The interview took a couple hours and she made sure I understood everything she was doing every step of the way. When she was finished she told me to give forty five to sixty days, and I will know if I have insurance or not based on me and my income alone. Well I’m here to tell you I received a call on August 1st letting me know that as of July 31st I had my insurance back. Twenty two days and I now have my insurance back, not only that but it also helped my SS-I check get fast tracked I will receive a disability check the fourth Wednesday of August. MINDSET has been a Godsend they have taken a tone of wait off my shoulders. It’s flipping stressful to be going through Cancer and not knowing if we were going to be able to afford my medication or were we going to have to start rotating bills to be able to get meds. Trust me it’s hard enough fighting cancer with out worrying about being able to get my medicine!! Thank you MINDSET. You’re amazing!!!!!!
Date of experience: July 07, 2024
Mr. Glass was very professional, helped me out a lot in a difficult situation & still got it done. Very appreciate of him.
Date of experience: July 08, 2024
I had a great experience with mindset.care, they walked me through the process step by step. They helped me get approval for SSI. I would recommend mindset they got me approved within 5 months.
Date of experience: June 12, 2024
Ted Glass, will fight for you all the way. He's so professional and so understanding and awesome and so much more.
Date of experience: July 11, 2024
My experience had its ups and downs. After suffering for so long, I loss trust. I didn’t believe in Mindset in the beginning BUT, they showed their worth. Was there every step of the way, when I needed someone the most. Ms. Kristin, I know I’m spelling her name wrong, she helped me cope, was understanding of my disability, and was just a call or text away. Thank you so much. I would rate 5 out of 5.
Date of experience: May 21, 2024
They have gone above and beyond what most will do, they have helped me so much with all my issues and have helped me even get rides to appointments. Not exact on the start day but the month is accurate and last year. They're the best and I'm so grateful that I had the gut feeling to apply with them and ignore the rest. I can't say enough good about them and it's all so very true.
Date of experience: August 01, 2023
I'm so happy I reached out to mindset they did whatever they had to do to help me and now I have been approved for my disability thank you mind set
Date of experience: April 17, 2024
True client to professional customer service the response i have gotten also makes me want to recommend mindset to everyone they have gone above and beyond for me especially my case manager Kami. I appreciate everything she has helped me with.
Date of experience: October 13, 2023
Kami was really helpful,I felt comfortable talking to her, when I needed something she took care of it. She was reliable
Date of experience: May 15, 2024
Kami was there for me every mtime I needed her she is a valuable asset to the company she deserves a 5 star rating
Date of experience: May 09, 2024
This company was great for me and helped me to get my disability.
Date of experience: December 15, 2023
They were really helpful and knowledgeable about my claim. Great company that I recommend to everybody.
Date of experience: May 06, 2024
Aways attentive to my needs calls back in great timely matter aways willing to go the extra mile
Thanks
Date of experience: February 01, 2024
Catherine's help dealing with my situation. Make it easier get me informed.
Date of experience: April 29, 2024
Empathetic and understanding extremely respectful with the upmost professionalism even while I'm studdering. I appreciate people who are respectful when I'm trying to speak or articulate myself.
Date of experience: June 18, 2023
The way they keep up with me. Such kind people. Having etiquette and respect..I am grateful.
Date of experience: May 14, 2024
Always on point..with all the information..always respectful..
Date of experience: May 14, 2024
Katherine Searle is awesome and kind and understanding.
Date of experience: April 30, 2024
