103,895 total
Ms. Ana was extremely patient with me since my wife and I share an email, getting my online account created took longer than expected. She covered my loan details with full transparency and understanding. 10/10 recommend
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Lily the manager in Granbury contacted me on the phone a couple of times and I came in and she was really good. Customer service was exceptional. She made the processing easy expedited the procedure. Thank you, Lily.
Date of experience: September 14, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am a new customer with advance america and the service was powerful. Takesha and crew made me feel comfortable about getting a payday loan. They also served me with a bottle of water and top their service. I am
grateful
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Delilah was just amazing she was very friendly and she had great communication skills. She made me feel like I was part of family. Great job
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Delilah was just amazing she was very friendly and she had great communication skills. She made me feel like I was part of family. Great job
Date of experience: September 19, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was having a very bad day and the rep behind the counter was very sweet and patient with me. I am very appreciative of her kindness and politeness
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The process was very simple and easy. I started the process online, but ran into a situation, so I decided to go in one of their locations where we finished up the process, Very simple process
Date of experience: September 13, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I appreciate that once I applied and got approved I could get another loan after I paid the first one off very easily. It's nice to have somewhere I can use when I'm getting a little short before payday. Thank you Advance America!
Date of experience: September 12, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service was great the time was good and it was easy and I like the way my payments are set up I want to thank y'all
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Gaby and Alex were so helpful and amazing during my application process. They explained everything very well and were so nice. Was in and out in a flash.
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Demetrius was excellent on helping with my loan!!!
He is very good and efficient on what he does!!!!!
Date of experience: September 18, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Need money? Come see the ladies at Advance America Gaylord Location Happy Friendly Helpful!
Date of experience: September 18, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
When applying for a loan I get an email notification that I need one more step to complete the loan, another one that says it’s approved/ completed/ deposited to my account. About an hour or 2 later I get another email that says I'm eligible to apply for a payday loan.
3-4 days before payday I get an email notification that says my payment will be deducted from my account. 24 hours after the loan payment I get another email that says I have fully paid my loan and another email that says my loan is now past the date that it should be paid.
Of course there’s the email also about referring friends for a certain amount of money as reward.
Date of experience: September 15, 2024
Reply from Advance America
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Linda was very professional and attentive. She explains everything and answered my question. She acknowledged every one that walk in. Very nice atmosphere.
Date of experience: September 12, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service staff was very friendly. Answered all my questions and needs . Would definitely use there service in the future.
Date of experience: September 14, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My sales rep contacted me until I finally came in. I was approved and was very satisfied.
Date of experience: September 18, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Unfortunately I didn't a get approved due to credit situations.. I would like to stat that "Amanda" helped me every way possible to get funded.. 🙏🏾 She gave me pointers to help get pre-qualified in the near future 😊 On top of having Great Energy & Customer Service Communication Skills 20\10
Date of experience: September 13, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa is always pleasant and knowledgeable in her work. I always come to her when I need a little extra cash. I appreciate her.
Date of experience: September 16, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had a quick, great experience. Ann was amazing and so helpfully. I will definitely go back there if I need a loan.
Date of experience: September 17, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service, Jennifer was the one to assist me and she was very friendly. Overall good rates and a very simple process.
Date of experience: September 16, 2024
Reply from Advance America
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
