After.com Reviews

876  Excellent
TrustScore 5 out of 5

4.9

In the Funeral Home category

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Reviews4.9

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Rated 5 out of 5 stars

My care specialist, Mike took care of…

After provides an excellent services and the prices are very affordable. My care specialist,Mike took care of everything. He communicated the updates and followed up with all the parties involved. He was always available to answer my questions. I highly recommend After.

Date of experience: September 12, 2024


Rated 5 out of 5 stars

It was so easy

It was so easy. I would recommend other people try this first. Brock was very knowledgeable, I didn't have to go to the place. It was done all on-line. And they are only 2 miles away!

Date of experience: October 09, 2024

Reply from After.com

You're far too kind Regina!
Thank you for honoring us with making these arrangements,
-Brock


Rated 5 out of 5 stars

clear, kind, sensitive process…

every step of the process was clear and efficient. we felt very taken care of during such a profound loss. Ruy C., our care specialist, was incredibly kind and thoughtful throughout.

Date of experience: October 11, 2024


Rated 5 out of 5 stars

“Exceptional Compassion and Care During a Difficult Time”

I can’t thank After.com, and especially Lydia, enough for the incredible care and respect they provided during a very difficult time. From the moment I reached out, Lydia was there every step of the way, handling every aspect of my mother’s cremation with such professionalism and compassion. She made the entire process smooth and stress-free, guiding me with understanding and patience. I felt genuinely supported, and it was a relief to know my mother was in caring hands. When her urn arrived, it was thoughtfully packaged and delivered with the utmost respect. I am deeply grateful to Lydia and the entire After.com team for their exceptional service and for treating my family with such dignity. I highly recommend them to anyone in need of compassionate and reliable end-of-life services.

Date of experience: September 20, 2024


Rated 5 out of 5 stars

Thankful

We appreciate your support and information. There was no pressure. We were relieved to make this decision well informed. Thank you for your honesty and help along this quick process. Thank you Mike and Colleen Loebs

Date of experience: October 09, 2024


Rated 5 out of 5 stars

Ethan did a great job!

Ethan did a great job efficiently and carefully getting us through the process. We greatly appreciated his calm and friendly approach. He was able to quickly answer all of our questions.

Date of experience: October 09, 2024


Rated 5 out of 5 stars

For My Love James

I called a friend for assistance as they work in the industry and they recommended After.com.
I called and the care and patience that Amanda showed over the phone was Beyond Excellent.
She was Kind, Professional, and Just Excellent. My sweetheart had asked me only 4days prior to his passing to marry him.
Amanda made this difficult time have an air of Ease. The only thing about losing James was having Amanda to assist me. She explained the the process, and answered my questions. When Jim’s ashes were delivered, the driver was polite and caring.
I’m so glad this company was recommended to me, and I’m recommending them to you.

Date of experience: October 07, 2024


Rated 5 out of 5 stars

Peace of mind

After.com made the worst day of my life more bearable. It was 3am and the love of my life started his journey into eternity. My blood pressure spiked, the nurses sat me down in the dimly lit corridor, the Hospitalist on duty approached asking if I had a plan. I felt my blood pressure normalizing as I handed him my husband's After.com card. Their staff gently walked me through each part of the process of caring for my husband to creating a beautiful memorial, legal matters and grief support. Genuinely caring & patient staff. Fees are very reasonable, and I am so thankful to have found After.com.

Date of experience: October 02, 2024


Rated 5 out of 5 stars

Friendly and expert support

My advisor Natashia answered all my questions, including going over the contract line by line and helped customize my policy. For my age and stage in life (mid-forties, healthy), After.com was the most affordable policy that still covers the most important things. The one limitation is the small number of states they provide their services to, but I was willing to sign with them because of the immediate full coverage.

Date of experience: September 30, 2024


Rated 5 out of 5 stars

I'm buying a plan to put in place for my sister, Deborah

I am buying a plan to have in place for my sister. She is living in an assisted living home, and though not at the end of her life now, her health is not good. It just will help to have one worry off my mind when the end does come. Zane at the main office was very helpful and when I wanted to talk to someone who was here in my local state who would actually be the ones no doubt dealing with her, he gave a name and number to call. So everything was answered completely.

Date of experience: October 01, 2024


Rated 5 out of 5 stars

After.com is not only a service

After.com is not only a service, they provide compassionate support.
They kept me updated through emails and text, provided me with a personal assistant, which was a comfort in a time of grief and navigating all that needed taken care.
Truely an exceptional service~

Date of experience: September 26, 2024


Rated 5 out of 5 stars

5/5 stars

5/5 stars. Brandon provided exceptional guidance, making it seamless for me to select the ideal plan for my husband and me. His professionalism, expertise and gentle demeanor impressed me. I now enjoy peace of mind, knowing our family’s future is secure and free from unnecessary burden.

Date of experience: October 07, 2024


Rated 5 out of 5 stars

They were very professional8

They were very professional. The cost was very reasonable. The collection folks were very considerate, professional, and understanding. This includes the option of my sister in law, who was an hospice nurse for 10 years. I can't say more in my praises of them.

Date of experience: August 28, 2024


Rated 5 out of 5 stars

Your staff and your compassion

Your staff, from Assael in the beginning to Connie with the delivery of my husband back to me has been exceptional. They always treated me with respect and compassion and kept me informed of everything along the way. I could not have had better people helping me during this extremely difficult time. All my questions were answered and Assael NEVER failed to respond when i had a question. thank you all for helping me thru this grieving time.

Date of experience: September 25, 2024


Rated 5 out of 5 stars

Very happy with After.com

I was very pleased with the service from After.com when my brother in law passed away. We did not "pre-purchase" an After.com package but instead called them for the first time when he passed. Their service and follow ups were great. He passed late Saturday night and After.com was nice enough to wait until Monday morning to get all my information - credit card number etc... from me. They continued to follow up with me in case I had any issues or questions and his remains were hand delivered to me 9 days later. I have dealt with other mortuaries in the past and 9 days is the fastest I have ever seen. When my dad died several years ago we went with Neptune Society and it took like 6 weeks to get his cremated remains.

Date of experience: October 02, 2024


Rated 5 out of 5 stars

The plans available gave me enough…

The plans available gave me enough differences, they weren't all just reworded versions of each other. But the rep I talked to, Jonah, was what made the difference. He did a great job, not just selling the product but talking plain 'talk'.

Date of experience: September 25, 2024


Rated 5 out of 5 stars

Bella is Fabulous

Everyone was truly compassionate and helpful. Bella was so kind and respectful and kept me posted on the status of my son's care. She was truly wonderful to work with.

Date of experience: September 28, 2024


Rated 5 out of 5 stars

Brandon did a great job!

Brandon did a great job, and followed up with me for a couple of months while I was getting things sorted out.
He was kind, not pushy, and helpful!

The process was simple and really nice to get this in place so my kids don't have to deal with these issues at my death.

Date of experience: October 08, 2024