Alvexo Reviews

704  Average
TrustScore 3 out of 5

2.8

In the Currency Exchange Service category

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Rated 1 out of 5 stars

Alvexo paid

It was the complaint i wrote to F IN SAFE OR G that made Alvexo to process my withdrawal.

Date of experience: August 28, 2024

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Rated 1 out of 5 stars

Read this experience

Dear Alvexo Users,

I want you to read this review very carefully. I have been trading with Alvexo more than a year. While signing up, customer service confirmed me that this is swap free account. I have been trading about 130k USD and have open trades for long time cause it is swap free. After a year, they suddenly sent me an e-mail saying that I am creating abuse in terms of compliance for not paying swaps and will be deducted automatically. Just after 1 hour, 44k USD swap cost was deducted and because of margin, my account is totally blown up. I was shocked, sent an e-mail to them and response was, It is free for first 45 days(as usual) and I should have read terms and conditions. Then questions I asked;
Why I was not informed by anyone regarding this eventhough I have a confirmation by e-mail that it is totally swap free? Response: You should have read terms and conditions
Why did you wait 1 year to deduct swap from account?
Response: There was technical problems and management changed also.
How are you going to compansate my loss due to company failure?
Response: We are seeking ways to do so, It is very hard.
After 3 months they dissapeared totally. So I lost 130K USD.
They are not reachable, if you have chance they call you back.
I lost all my trading portfolio now, please be aware when you consider to open an account from this company. All the complaints in reviews I already faced them all. Please stay away..
Best,
Arda Erdogru

Date of experience: July 25, 2024


Rated 2 out of 5 stars

Bunch of creepycrooks!

Bunch of creepycrooks!
I was trading for 3months suddenly the login failed and the support stops responding. I was very nervous but the recommendation to řèfùñdbáçķ-Ńèť was what I needed to come out the sh!t

Date of experience: August 21, 2024


Rated 1 out of 5 stars

i have invested $230,000 in their…

i have invested $230,000 in their trading application, I have been with them since 9 months and they always spam you with daily unnecessary calls to open and close deals, their goal is try to urge you to deposit more money every time. my life savings went into this and I never got any sort of investment back, you cant redeem or withdraw your money. because everytime you do they block you from it or give you useless excuses, I have tried to contact them for months a man named malek replied and said he needs my banks details to transfer my money and it will take 14 days, you can guess it by now. blocked me and never contacted me ever again I have tried to send multiple emails phone calls, zero replies and I have tried to access my account they have closed it. most people that call you are Palestinians, or that's what they say they are from. these are their names Khalifa, Khedar, abu read, nasser, and try to stay away from the head of all scams IHAB.
please try to stay away from this company as much as possible, don't fall for other scams like we can get your money back from these scammers they cant do it, they will take more money from you and block you.

Date of experience: July 10, 2024


Rated 1 out of 5 stars

Scam company they took from me…

Scam company they took from me $146,000. At the beginning they are very nice and they always respond on the calls and the emails but when you start depositing money they demand for more money and when you open a deal and it gets into lose they don’t respond to your emails, don’t reply to phone calls then after a long time they reply by saying they were busy in a meeting, and make up excuses. my account was into a minus under my capital they said I need to make an urgent deposit to retain my account or else I’d lose it, they find any excuse to tell you to deposit money. They don’t allow you to make any withdraws, they even fake stories like you need to pay tax to retain your money, their stories never really end. One of the worse customer services, please don’t ever try to deal with this company. And the ones who say we will be able to recover your money is just even a bigger trap, literally a scam after the another

Date of experience: July 27, 2024

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Rated 4 out of 5 stars

So far

So far, so good. I have all of the instruments that I trade on a normal basis, and I also have many tools that I take advantage to increase my possibilities.
But I understand that one great point of resistance... a point that many traders get discouraged when using the broker, is making use of their proprietary trading platform. You have to build trust in their competence, their usability, and a lot of other things. However, my experience with the broker has proven that the platform can be trusted. It is easy to get used to and has all the features available.

Date of experience: May 05, 2024


Rated 5 out of 5 stars

Accounts

Alvexo does a great joob offering various account types. I am on Gold account.
The leverage here is up to 200:1. It is pretty sufficient for my orders.👍
The spreads offered are low and the trading costs associated with them on my trades appear to be minimal compared to the profits.
The are other accounts too :Classic,Prime and Elite. You can explore them urself on the website:)

Date of experience: April 26, 2024


Rated 4 out of 5 stars

Many might not know this but the broker…

Many might not know this but the broker offers so many useful features that are absolutely helpful to traders. I have seen many brokers provide many services that do not really have any impact on the trading experience of a trader, but all of the tools and features here, are all important.
For instance, in addition to the academy that the broker provides, there is also news, trading signals, an economic calendar... which is like a news feed sorta.

Date of experience: March 07, 2024

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Rated 1 out of 5 stars

With draw amount not giving back

A very bad broker in July 2024 to call my account not swap free and deducted around 2000 USD, remaining my investment after 60 per cent losses they approved 23 July 2024 but to date I have not received a single penny from them and they closed my account too I don't know what the next how can I will be paid

Date of experience: July 23, 2024


Rated 5 out of 5 stars

Superb

I actually got so much to say about Alvexo and the experience on it, I have been actively trading here for a few months and it has exceeded many of my expectations. Got a classic account with great conditions for leverage, stop out levels. Spreads are acceptable up to a certain degree too. So many assets to trade and great features on alvexo plus for education and research

Date of experience: February 25, 2024


Rated 4 out of 5 stars

They have many pros

Impressive account diversity. For depositing 500 euro, you can utilize a 1:100 leverage, and you get rather narrow spreads which may be even tighter if you trade when the liquidity is high.
There's no MT software, but their webtrader performs well...
I assume there's nothing better than working with a firm that knows its business well and is always committed to ensuring top-notch services.

Date of experience: September 29, 2023


Rated 1 out of 5 stars

Stay away

Don't even bother creating an account as you will start getting cold called very aggressively as soon as you sign up, you'll be approached by a team of very pushy salespeople trying to get you to deposit 500$.

They'll call you twice a day and will keep nagging you from different numbers, feels like harassment.

Overall is limited in terms of stock options and even more if you're if you have a basic account.

Didn't made any relevant profits but I've heard nightmares about people trying to withdrawal their profits ..

Anyway as soon as i ran out of money the phone calls stopped.

Bottom line save yourself a headache and 500$

Date of experience: August 04, 2022

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, kindly be informed that we could not detect you on our database.
To this extend, in case you have an account with us, please send us an email at compliance@alvexo.eu with your registered email address or account number, in order to be able to investigate the matter further.

Best Regards,
Compliance Team

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Rated 4 out of 5 stars

The strongest suit of this broker is…

The strongest suit of this broker is education. They seem to put true effort into improving their customers’ understanding of the markets. “Don’t give them fish, give them fishing rods”. Note that they can still improve in withdrawal speed. Nothing out of the ordinary, but since they are exceptional in so many aspects, I guess they should also stand out in this aspect as well.

Date of experience: September 07, 2022

Reply from Alvexo

Dear Sir,

Thank you for your great review and for sharing your experience with us!

Please note that your opinion about Alvexo is valuable as we strive to provide our clients with the best possible services and support.
With Sincere Regards,
Alvexo Team


Rated 4 out of 5 stars

Solid brokerage, applicable to anyone I believe.

It’s a pity that the broker doesn’t provide some of the most habitual trading platforms. However, I am still enjoying the custom web trade quite as much.
I think for newcomers in the forex industry this platform would work great. I didn’t notice that it falls short in any of the aspects in comparison to MTs for example.
I just got used to the MT interface and charting tools, that’s it.

Speaking of trading conditions you need to define the deposit first. Since conditions are tightly connected to the types of accounts.

Date of experience: September 04, 2023

Reply from Alvexo

Dear Sir,
Thank you for sharing your feedback! We are glad to hear about your positive experience with Alvexo.
It's wonderful to hear that you're enjoying our custom web trading platform, as it's designed to provide a seamless and user-friendly experience.
Your perspective on our platform being suitable for newcomers in the forex industry is valuable feedback. We strive to create a platform that caters to traders of all levels, and your endorsement reinforces our commitment to this goal.
We completely understand the attachment to familiar interfaces and charting tools, like MT, and we appreciate your openness to adapting to our platform. We're continuously working to enhance our offerings and provide a wide range of tools to meet our traders' needs.
Once again, thank you for choosing us as your brokerage, and we look forward to serving you in the future.

Best regards,
Alvexo Team


Rated 4 out of 5 stars

Alveso is attractive with its…

Alveso is attractive with its willingness to provide more than just a facility for ordinary trading routine.
To mix it up you also have some trading signals and various analytics available on the platform.
I know that not many traders are fond of that stuff, but you know it’s good to try something new. It refreshes my weary brain a little bit.
But on the downside the broker definitely needs to add more instruments. I mean trading instruments in this case.

Date of experience: January 29, 2024


Rated 1 out of 5 stars

DON'T DEAL WITH ALVEXO BIG scam

DON'T DEAL WITH ALVEXO BIG scam
Unprofessional team
Misleading/ manibulating information

If you are dealing with Mohamad Wattad you are at high risk to lose all your money !!!

They started by convensing you to open an account to try trading

They give false information to feel that you are making profit to increase your capital

Once you reach your maximum, showing them you will not deposit more money . They will show you that you lost all your money !!!

At the beginning they claimed that you will trade only using 20% from your money but suddenly they will inform you that you lost it all!!!

Date of experience: February 01, 2022

Reply from Alvexo

Dear Sir,

Thank you for taking the time to write a review about Alvexo. In regards to your comments, we are very sorry to hear that you have had a bad experience with Alvexo.
To this extend, kindly be informed that we will further investigate the matter and we will revert back to you in due time.

Best Regards,
Compliance Team

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Rated 3 out of 5 stars

Besides the standard kit of brokerage…

Besides the standard kit of brokerage amenities, like:
- loads of assets available
- custom platform
- variety of educational materials including blog, webinars, e-books and more.
Alvexo also provides trading signals up for grabs.
There are some weak points though, that I’d like to mention.

First of all it’s rather big initial deposit requirement. 500 euros is not very affordable, especially for beginners.

Date of experience: February 22, 2023

Reply from Alvexo

Dear Sir,
Thank you for your great review and for sharing your experience with us!
We are glad to hear that you appreciate the variety of assets available to trade on our custom platform and find our educational materials to be helpful. We also appreciate your feedback about our trading signals.
Regarding your concern about the initial deposit requirement, we understand that 500 euros may not be affordable for all traders, especially beginners. However, we strive to offer a high-quality trading experience with competitive pricing, and our initial deposit reflects the value of our services. Please note that we also offer various account types with different initial deposit requirements to accommodate a range of trading needs.
Thank you again for your feedback, and please don't hesitate to reach out to us if you have any further questions or concerns.

With Sincere Regards,
Alvexo Team


Rated 4 out of 5 stars

Must see education area.

The undisputed adavantage of this broker is it’s broad educational section. I want to visit their webinars but for now I binge watch the videos on FINANCIAL WEB TV.
If you are more onthe reading side, then there are tons of articles that certainly will raise your trading knowledge.

Date of experience: July 05, 2023

Reply from Alvexo

Dear Pedro,

Thank you for your feadback about Alvexo. We're delighted to hear that you've found value in our extensive educational resources.

Our commitment to providing a comprehensive educational section is a priority for us. We believe that continuous learning is essential in trading, and we're glad to provide you with various formats to suit your preferences.

Whether it's through videos, webinars, or articles, our aim is to empower traders like you with valuable insights and knowledge.

Thank you for your support.

Best regards,
Alvexo Team


Rated 5 out of 5 stars

Signals.

Alvexo provides some awesome services. They even offer trading signals for less experienced traders so that they could open orders and analyze the deals from the technical perspective. Of course the broker doesn’t explain its trading decisions. But I assure you can learn a lot from this possibility, not just profits.

Date of experience: July 08, 2023

Reply from Alvexo

Dear Haider,

Thank you for sharing your thoughts on Alvexo's services. We're glad you find our trading signals valuable. These signals allow you to open orders and analyze deals from a technical perspective.

While we don't explicitly explain our trading decisions, we believe that learning from these signals can be a great educational opportunity. It's about gaining insights and enhancing your trading knowledge.

If you have any further questions or feedback, please don't hesitate to reach out.

Best regards,
The Alvexo Team