ANYCUBIC Reviews 

Had to order a backcover of the printhead Kobra S1.
yesterday, They provided me with a link for paying and delivery, worked out fine. not expensiv and delivery will be executed. Thanks for easy replacment order.

I really like the product. I found it easy to use and worked great until it didn't. One error and it ruined not only a print but the plate and hot end. Ordering the parts was pretty easy and the customer service and tech support was good. The shipping took over a month ago that's not good. All in all I still think it's a great machine and has fair tech support.

helped me with an issue i had and replaced a part free of charge

I've had great success with Anycubic printers. Recently ran into a problem with one of my printers, which they remedied pretty fast. Budget friendly and solid machines. Would recommend.

I had an issue with two of my printers and submitted a support ticket, and as usual, the Anycubic support team responded quickly. The next response included shipping information; overall, the process from submitting the support ticket to receiving the replacement parts took only five days.
I have been an Anycubic customer for almost two years now. In that time, I have purchased ten printers from Anycubic, both FDM and LCD. The quality of their products and the professionalism of their support team are what keep me coming back. I want to thank Teresa for helping me resolve this issue.

The first delivery of my order, a Kobra X, went relatively fast, about 3 days. Unfortunately the item did come with a little defect, where the motherboard seems to have been fried due to cabling issue. Customer service contacted, the response was prompt, I received the spare parts, built them in, and now the printer is alive! I am excited to start creating. Thank you Anycubic team!

I'm very happy with the quality of the customer support right now. I'm with Anycubic since 1.5 year and its was not at this level at the beginning, but right now they are very quick to answer and they offer a great solution for my problem. I'm VERY satisfy :)

Amazing support!! I don’t write reviews usually but have been very pleased with Anycubic. I have a Kobra X and when I got stuck the support team was fast and quickly helped resolve an issue proactively. Thanks team very much appreciated!

I am very positively surprised with customer support. My K3 Max had malfunction after 4000h of printing. As support they sent me new serwo motor and motherboard for free. It was shipped directly from China, so took up to 2 weeks, but was completely for free. If I ask them for other spare parts or accessories, they add them to a e-shop, so I can purchase it easily. Very good printers, very good customer support.

Customer service responds fast and suggests great troubleshootings steps with easy to follow guides. Turned out that my LCD panel was broken, they sent a replacement immediately and got a T&T code right away. Thanks Obi!

I had an issue with my Anycubic Kobra X after a firmware update. The nozzle started scraping the build plate, and it took some troubleshooting to figure out what was going on.

I contacted Anycubic support and they were really helpful throughout the process. They listened to my findings, looked into the issue, and even offered to send me a replacement print head to help identify and fix the problem.

Really happy with how they handled the situation. Great support and definitely appreciated!

Anycubic has GREATLY stepped up on Customer Service. Best I have had from any company. Very happy with them.

A company needs to figure out why the S1 Max nozzles clog all the time. It's ridiculous, you can't even do a print. It's just clogs, use small stuff. It's okay, soon as you do. A big one. Can I not finishing it now? I'm stuck with this thing.
Yeah, and you bought it just for the big, big bed

There are a few things about mechanical devices such as 3D printers that really need good technical support. I have 5 (yes, 5!) Anycubic 3D printers, and their support makes it easy to choose them.
For the event I'm reviewing, I have been running my Anycubic Kobra S1 Max hard using ASA filament, and there was a problem with the build plate material coming off. I took a picture, sent it to them, and they said that they would replace the magnetic plate.

Support after the sale is key to keeping customers. Anycubic has me as a happy customer of theirs because of their service which is above and beyond, and, quite honestly, should be expected.

First off the printer is amazing then if any issue arrives fast customer support. And fast replacement parts if those are needed. Thanks Teresa I appreciate it. Been printing with the Kobra max 3 since December of last year. And have got some pretty good prints from it.

Eight months of troubleshooting is not a reasonable ownership experience

My Anycubic printer has been problematic for an extended period, resulting in approximately eight months of troubleshooting and replacement-part attempts.

I have repeatedly cooperated with technical support, spent my own time and resources testing the machine, and continued trying to get the product functioning properly.

The result is still an unreliable/defective printer.

At some point, troubleshooting needs to end. A consumer should not be expected to spend months effectively diagnosing and rebuilding a defective product.

I have requested a full refund rather than another round of repairs. I hope Anycubic’s management reviews cases like this and considers whether this is an appropriate customer experience.

Had just bought the new P1 Max and days into using it a slightly warped vat created a pinhole leak and resin got into the LCD screen and down the interior sides. Anycubic support was fast and sent multiple new replacement parts to get me back up and running without hesitation. A truly great machine is back up and running hard again thanks to these people!