1,891 total
Stanway Colchester branch were great. Fixed my girlfriend’s phone quick and efficiently. Will be using them in the future for all my phone repairs. Top service!
Date of experience: November 04, 2024
Reply from ArmaFone
Many thanks for reviewing our Stanway service, Peter! We'll pass your feedback over to the Stanway team, they'll be happy to hear that they helped repair your girlfriend's phone as good as new - hope to hear from you again soon!
Yet again, Armafone to the rescue. They never let me down and they are always so helpful. I have used Armafone many times and on my recommendation, so have my friends and family.
Thank you so much 5 stars
Date of experience: November 06, 2024
Reply from ArmaFone
Thank you too for recommending and continuing to use our service! We're pleased to hear that our technicians have helped provide you with a helpful experience - the team will enjoy hearing back from you!
Kelsey and Jamie was really helpful today & lovely attitude. fixed my phone within the hour.
Very polite and helpful. Will definitely be coming back.
Date of experience: November 05, 2024
Reply from ArmaFone
Many thanks for reviewing our Stanway service, Leanne! We're pleased that you enjoyed your experience with us and that your iPhone is as good as new - we look forward to hearing back from you soon!
My phone holds all the data for my life; when it went wrong it all went wrong. Armafone did not have the part in stock but gave me a work around that got me back up and working with confidence there and then. When they had the part they then came to visit me at home and got it sorted. Thank you Jay, Bradley and Mark
Date of experience: November 05, 2024
Reply from ArmaFone
Thank you too for reviewing our call-out and Chelmsford service! We're glad to hear that our team were able to help resolve your phone's issue and that your phone has a new lease on life - we'll pass your feedback over to Jay, Bradley and Mark!
The staff are both knowledgeable and thoroughly professional added to that they provide polite and sympathetic personal customer service. If you’ve got a problem with your tech media then there’s no better place to visit to find a cost effective remedy. They repaired my iPad at a fraction of the cost of an Apple Store.
Date of experience: October 28, 2024
Reply from ArmaFone
Hi there Kenneth - thank you for the wonderful review! We're pleased that you had a great experience with our Stanway service and that your iPad is as good as new after our technicians helped resolve your issue. Our technicians are always happy to help!
Fantastic fast service went into the Armaphone outside Sainsbury’s Tollgate Colchester to get a price for a broken camera lens on my phone we asked when could they do it she said now and about an hour later all fixed and collected …. Very polite friendly staff too
Date of experience: October 27, 2024
Reply from ArmaFone
Many thanks for reviewing our Stanway service, Christine! We're glad to hear that you enjoyed your experience with us and that our technicians were able to help replace the camera lens for your phone - we'll pass your feedback over to the team!
Quickly fixed a problem with E-Mail on my i-phone for no charge. BT and O2 said they couldn't fix it without a charge.
Polite and courteous member of staff.
Highly recommend this company.
Date of experience: November 02, 2024
Reply from ArmaFone
Many thanks for recommending our services, Robin! We're glad to hear that our technicians were able to help resolve your email problems - we'll pass your feedback over to the team!
So helpful and fantastic service . Went in yesterday, as my dad’s phone wasn’t charging . He’s 81 and lives on his own now so must have an active mobile . Neil was polite , helpful and fully explained everything they could offer . Very reassuring and very fast service . Will definitely recommend. 5 stars all the way !
Date of experience: October 23, 2024
Reply from ArmaFone
Many thanks for recommending our Ipswich service, Claire! We appreciate your rating and that our technician Neil was able to repair your dad's phone - we'll pass your feedback over to the team!
Neil, Mark and Callum done a wonderful job with my problem child of a phone. Would definitely recommend using these guys.
Date of experience: October 31, 2024
Reply from ArmaFone
Many thanks for recommending our Ipswich service, Katie! We're glad to hear that you enjoyed your experience with us and that our technicians were able to help fix your iPhone - we'll pass your feedback over to Neil, Mark and Callum, they'll enjoy hearing back from you!
Excellent service from start to finish ipad fixed within 24hrs
Date of experience: November 05, 2024
Reply from ArmaFone
Thanks for reviewing our Stanway service, Matt! We're glad that our technicians were able to help repair your iPad in such a quick time - we'll pass your feedback over to the team!
Amazing service, very professional and helpful. Luke was very helpful and knowledgeable. Would recommend to everyone
Date of experience: November 06, 2024
Reply from ArmaFone
Many thanks for recommending our Chelmsford store, Lisa! We're pleased to hear that Luke helped provide you with an amazing service and that your device is as good as new - Luke will be glad to hear back from you!
repaired my iPhone 12 really easy to deal with and quick service and very helpful
Date of experience: November 04, 2024
Reply from ArmaFone
Thank you for reviewing our Stanway service, Andrew! We're pleased to hear that you enjoyed your experience with us and that your iPhone 12 is as good as new - we'll pass your feedback over to the team!
Kelsey was very supportive today, was having trouble hearing volume out of my phone and been having trouble with it for while and she knew exactly what to do got the problem sorted I paid and left and my phone was perfect afterwards left the shop happy because of Kelsey :)
Date of experience: November 03, 2024
Reply from ArmaFone
Many thanks for reviewing our Stanway service, Jayden! We're pleased that Kelsey helped provide you with a great supportive experience and that your phone's volume issue has been resolved - Kelsey will enjoy hearing back from you!
Absolutely brilliant service repair at the office in Sainsbury’s car park.
Just repaired my screen. Highly recommended.
Date of experience: October 30, 2024
Reply from ArmaFone
Many thanks for recommending our Chelmsford service, Lorraine! We're glad to hear that you enjoyed your experience with us and that our technicians were able to help replace the screen for your phone - we'll pass your feedback over to the team!
I came into the shop to get my phone cleaned and Kelsey helped me exactly what I needed
Date of experience: November 03, 2024
Reply from ArmaFone
Thank you for the kind review! We're happy to hear that Kelsey helpde provide you with a great experience with our Stanway service and that your phone is as good as new - we'll pass your feedback over to Kelsey, she'll appreciate hearing back from you!
I was very pleased with the help and advice I received when my phone died on me! Very quick turn around which I was pleased about as I feel lost without my phone which I use all day for work. I was told of charges and the risk of what could happen to my already cracked screen before handing my phone over so I knew what to expect. All issues were sorted as had been explained to me. This is my second visit to the store and both times I have received first class service :-)
Date of experience: October 23, 2024
Reply from ArmaFone
Hi there Jo - thank you for continuing to use our Ipswich service! We're glad to hear that our technicians helped provide you with a first class service and that your phone issues were resolved. We'll pass your feedback over to the team!
Ipswich Asda store
Screen fixed in under 90 minutes. All the staff were friendly and polite. Would use this service again
Date of experience: November 03, 2024
Reply from ArmaFone
Many thanks for reviewing our Ipswich service, Anna! We're glad to hear that you enjoyed your experience with us and that your iPhone is as good as new following a screen replacement - the team will appreciate hearing your feedback!
Was having issues with my Samsung S20 screen. Took it in to get it looked at..staff were very good at explaining the costs,duration of repair,warranties etc. They loaned me a phone(refundable fee)to use & did a fabulous job fixing the screen. Would definitely recommend.
Date of experience: November 09, 2023
Reply from ArmaFone
Hi Katrina - thank you for recommending our Ipswich service! We're pleased that you had a good experience with us and that our technicians were able to help fix your Galaxy S20 with a screen replacement. Our team of technicians are always happy to help!
On Thursday 26 September I went to the Ipswich store and saw Mark and Neil, as my mums iPhone wasn’t ringing when she received calls, it took a few minutes to work out what it was, but they sorted the issue and my mum can now hear when her phone rings. Excellent service as always thank you
Date of experience: September 26, 2024
Reply from ArmaFone
Thank you too for the kind review, Emma! We're pleased that you enjoyed your experience with our Ipswich service and that Neil and Mark were able to help resolve the ringing issue with your mum's iPhone - Neil and Mark will enjoy receiving your feedback!
Looked to obtain a quote through the website, was contacted via WhatsApp private chat. Asked for a quote and was so shocked to recieve a quote close to double what I have been quoted from Samsung directly. Upon questioning this, no price match was offered. No mention of warranty even though Samsung provide a 2 year warranty.
Very very pricey and unsure on if parts are manufacturer approved.
Not prepared to pay nearly £400 fo a new screen for a phone that now worth £650.
Be careful and shop around.
Date of experience: March 23, 2024
Reply from ArmaFone
Hi there, many thanks for your review. Firstly,I’d just like to confirm that all our quotes are for Samsung genuine parts with our standard 12 month warranty. Unfortunately there are some models where occasionally a shortage of available parts throughout the repair industry leads to increased parts prices from the import companies. Unfortunately it looks as though your model is one of these. We endeavour to offer the best pricing and service to our customers but in some cases we are bound by manufacturer shortages. Apologies we couldn’t help you this time but pleased you got sorted. Many thanks.
