Built Different Reviews

1,737  Excellent
TrustScore 4.5 out of 5

4.6

In the Clothing Store category

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Reviews4.6

1,737 total


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Rated 5 out of 5 stars

Built Differently a five star service.

I've have no problem in giving Build Differently a five star review. Not only ate their products top notch. The customer service was excellent. I had to amend a delivery address (my error) and Philip in customer services was on the ball and got it corrected and then soothed my nerves when I thought it hadn't been corrected. Overall I will be using Build Differently again and wholeheartedly recommend them to anyone who asks.

Date of experience: November 08, 2024

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Rated 1 out of 5 stars

Shocked .

Shocked .
Your made to believe your buying a British product made in Britain when in reality your enabling Chinese sweat shops .
Poor quality material, no different to any other cheaply made garment , well one difference they are three times the price.
Please do not get fooled by advertising as I did . Avoid these products

Date of experience: November 09, 2024


Rated 5 out of 5 stars

Thanks to Built Different I can feel…

Thanks to Built Different I can feel comfortable in the office wearing my Polo Shirts, Its great to feel great in your skin when the clothing fits. I have replaced my entire wardrobe with Polos, T-Shirts & underwear.
5 stars all round. I love the new colours and the quick delivery too

Date of experience: November 05, 2024


Rated 5 out of 5 stars

Great Service

Ordered 10 t’s from these guys. Wore a couple of them, decided not quite big enough. Returned them and got 10 larger ones within a couple of days. Good shirts, fair price, excellent service.

Date of experience: October 31, 2024

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, excellent fit.
Really love the extra long ones currently out of stock.
Speedy returns... I overestimated my size!! A lovely surprise.
Great value, I live in them all summer and under a shirt as a vest in the winter.

Date of experience: October 31, 2024


Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service, customer service when I'd ordered the wrong size and excellent prompt replacement when I had returned the items. They fit my hubbie brilliantly and wash lovely too

Date of experience: October 24, 2024


Rated 5 out of 5 stars

I need more of these tshirts!

Quick shipping in USA. Excellent fit for guys with more tummy than they would like. Material is sturdy, but soft at the same time, not the typical boxy, uncomfortable XL shirt. I bought the 6 pack, but will need more as he does not want to wear his old shirts.

Date of experience: October 21, 2024

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Rated 5 out of 5 stars

Give a try - you won't regret it!

I recently ordered some shirts which ended up being too small...I emailed the company and they responded immediately... I was provided a link to print a mailing label and sent the items back...at the same time the customer service staff contacted me and said they were re-sending 3 new shirts in a larger size...absolutely outstanding customer support and service...I truly appreciate the service as I am a lead in another contact center. My husband really loved the shirts and said they are super comfortable and I think he looks amazing in them. Give them a try...high quality, fits wonderful, Amazing customer service. You have nothing to lose.

Date of experience: October 15, 2024


Rated 5 out of 5 stars

I recently ordered 3 tshirts which…

I recently ordered 3 tshirts which ended up being too small...I emailed the company and they responded immediately... I was provided a link to print a mailing label and sent the items back...at the same time the customer service staff contacted me and said they were re-sending 3 new shirts in a larger size...absolutely outstanding customer support and service...I highly encourage folks to give the a try...between the high quality products and phenomenal service, I promise you won't be disappointed!

Date of experience: September 17, 2024


Rated 5 out of 5 stars

Great experience

Great experience. Slight issue with order but resolved within minutes.

Great service and products
(The polo shirts are now my work uniform)

Date of experience: October 29, 2024

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Rated 5 out of 5 stars

Great service

Great service, I had to exchange shirts from 3xl to 2xl tracking label sent easily trackable, revised order sent to me, again easy trackable, delivery for me was 3 days but I am in the UK.
Good quality, great fit I hade 4 polos and 4 tees, all are a good fit so much better than the standard cut and fit

Date of experience: October 14, 2024


Rated 5 out of 5 stars

So pleased I put my trust in this company

I ‘ummed and arrhhed’ about getting these for my husband. I’m so glad I did. He loves them !!
They wash lovely, hold their shape and fit great.
Just waiting on the Polo Shirts in tall now 😜
On top of that, the customer service is excellent, it’s great to deal with a company that really values their customers !!

Date of experience: September 20, 2024


Rated 1 out of 5 stars

Poor quality not worth the extra money

Poor quality not worth the extra money, my t shirts would often shrink spent over £280 over a 1 year period. Contacted built different and by their own admission they are trying to change the material for better quality. Obviously this proves they know of the substandard material, they are currently selling to people. I use next T-shirts now, which fit pretty much the same I do shrink it’s not the end of the world because they don’t cost so much.

Date of experience: October 17, 2024

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Rated 5 out of 5 stars

Great experience shopping here for my…

Great experience shopping here for my husband who is a bigger guy. His T-shirts usually are tight around the middle and shorter at the front or hang off him everywhere. My first three were too big and I contacted Philip to organise a return and replacement with the smaller size and he was quick to sort it out for me with very fast delivery . I would recommend. Oh and I saw a review about these being see through and it is not the case . My husband wore three of these on our cruise and I would have been mortified if they were see through .

Date of experience: September 27, 2024


Rated 5 out of 5 stars

Great t shirts for the verticaly gifted man

I was a little apprehensive about ordering these t shirts at first, kept seeing posts about them on Facebook and I held off for some time. Then when I wanted to order they were out of stock. Once stock came back in in the tall size I immediately ordered and so glad I did. These t shirts fit like a dream very comfortable all round soft, light and look good. Being almost 6ft 9 it’s really difficult to find anything with decent length in the shops, they seem to think everything is for midgets. I will most definitely be ordering some more very soon

Date of experience: October 14, 2024


Rated 5 out of 5 stars

These are designed for big lads

These are designed for big lads, and fit in all the right areas…… just noticed another review suggesting they were crap from China…… that is not my experience they are good quality. And fit me perfectly (most clothes don’t). I would recommend to anyone!

Date of experience: October 13, 2024