BAH Logistics Reviews

161  Excellent
TrustScore 4.5 out of 5

4.7

In the Logistics Service category

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Reviews4.7

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Rated 5 out of 5 stars

Always Available and Clear Communications

As a first timer to shipping a car, I had really no experience with how working with a broker would go. They got a carrier to pickup within the 5 business days and communicated with the dealership and myself promptly and with accurate info. Was a great experience and I would gladly use them again!

Date of experience: November 01, 2024


Rated 5 out of 5 stars

Great experience

Great experience. The team at Bah Logistics was professional and handled my freight with care. The online quote system was quick and easy, and they delivered right on time.

Date of experience: November 05, 2024


Rated 5 out of 5 stars

Very Good and Quick!

We have shipped heavy trailers with BAH twice now and both shipments have gone well. Their communication and timeliness are greatly appreciated.

Date of experience: October 26, 2024


Rated 5 out of 5 stars

Outstanding service

Outstanding service! Bah Logistics exceeded my expectations with their timely and professional transportation services. My vehicle arrived safely, and their team was incredibly responsive.

Date of experience: October 16, 2024


Rated 1 out of 5 stars

BAH IS A SCAM DONT RELY ON THIS COMPANY…

BAH IS A SCAM DONT RELY ON THIS COMPANY SERIOUSLY DANGEROUS & NEGLIGENT
I caught my driver contracted thru Best Friends Transport LLC in Georgia driving my rv with a piece of the wall & entire window gone!!! See pic in Google Maps. He said it happened in South Carolina. NO ONE NOTIFIED ME.

I never gave ANY permission for him to drive my rv with an exposed wall. He drove on the highway from SC to GA & a spare tire & just duct taped the rv cap for 4 hours allowing the wall and a window to blow out and potentially killing someone
Now the company isn't helping me to get a new driver. We are stranded on the side of the road and this is the 2nd night !! Im a woman in my 50s alone with this guy for two nights. I can't leave my rv because it could be vandalized. I can't go to a hotel.
They just stop answering their phones instead of helping us.
DONT trust this company. They keep ignoring your concerns and act all nice & sweet on the phone telling you not to worry but they have no backup plan AND REFUSED TO LET ME SPEAK TO A SUPERVISOR.

The driver is contracted by another company wanting me to pay for the extra hours. BAH told me not to pay more & to deduct the temporary repairs from the bill and don't pay any more than agreed upon but I've been waiting for an actual supervisor to call for nearly over 24hrs while sleeping at a gas station with no window!

THEN just as we are about to hit the road again driver hadn't told me the spare which was good enough to get him from SC to GA needed to be replaced! I could have gotten that done while they worked on the hole in my wall! He tells me it's not safe enough to put air in and I need to follow him "just in case" Sure enough it blows 2 miles later. I haven't slept in 2 days I'm a single woman in her 50s & have two big dogs with me. .

The driver thinks it's funny when I explained to him he could have killed someone with pieces of a wall & windows falling out.

Why wouldn't a supervisor find me another driver and take care of this!?

Day 5 Nov 2nd Guaranteed delivery was supposed to be made by nov 1. I paid several hundred more for it. Driver held my rig hostage & demanded extra payment! I had to get the cops involved.

Im going to keep this updated so people know exactly how they handle the situation. No one should have to go through this.


Date of experience: November 01, 2024


Rated 5 out of 5 stars

From inception to delivery

From inception to delivery, this company guarantees a journey marked by reliability and professionalism. With their top-notch service, shipping becomes a stress-free experience.

Date of experience: October 10, 2024


Rated 5 out of 5 stars

Trustworthy and efficient

Trustworthy and efficient, this logistics partner goes above and beyond to cater to every client's needs, setting a high standard for the industry.

Date of experience: October 18, 2024


Rated 5 out of 5 stars

Standing out amidst competitors

Standing out amidst competitors, this company's impeccable track record speaks volumes about their commitment to excellence in the logistics industry.

Date of experience: October 26, 2024


Rated 5 out of 5 stars

BAH Logistics Highly Recommended

BAH Logistics was terrific to work with. Great Price, Communication, Super Fast Delivery and an Awesome Driver. Ruby and Kane kept in touch with me throughout the entire process. My Porsche was picked up in Dallas on Tuesday and was delivery to Scottsdale on Thursday. Frank, the transport driver, brought my car right to my door. Five Stars ***** Highly Recommended.

Date of experience: August 08, 2023

Reply from BAH Logistics

Pleased to work with such a nice customer. Thank you!


Rated 5 out of 5 stars

This was our first time using a…

This was our first time using a shipping company. I'd advise first timers that if you have a limited time window to make sure BAH knows that your dates can't be flexible. Once we made our delivery date issue clear, Anthony went above and beyond to make sure our shipment was picked up and delivered when we needed it to be. We understand the process now and we'll definately use them again in the future.

Date of experience: August 28, 2023

Reply from BAH Logistics

It was a pleasure to work with such a great customer like. Thank you so much!

- Anthony


Rated 5 out of 5 stars

Affordable Prices, Great Customer Service, Superb Shipping Service - A++++ Highly Recommend 🙏👍🩵

Thank you to the excellent crew ( Kane, David, Ruby, Jack & Anthony) that helped execute our truck shipment from New York to Colorado! I highly recommend using this company for your shipping needs. The process was super streamlined, prices were affordable and the customer service was great. They were prompt to answer any questions I had and they provided regular updates throughout the journey! Overall Delivery was smooth and I was very satisfied! Thanks team for all your hard work!

Date of experience: May 25, 2023

Reply from BAH Logistics

It was a pleasure to work with a such a great customer like you.


Rated 5 out of 5 stars

Easy ship w/ BAH Logistics

I got in contact with Anthony through the Shiply app. I inherited furniture from my grandparents and needed to quickly and safely transport it cross country.

Not only did Anthony have a truck setup in a matter of two days, he communicated with both me and the driver every step of the way. I was never left guessing and the driver that ge selected was extra careful not to damage the furniture.

A very easy and pleasant shipping experience!

Date of experience: December 06, 2023

Reply from BAH Logistics

Thank you so much for your positive feedback, we'll make sure to pass it on to Anthony ! We're thrilled to hear that you enjoyed your experience with us and that you're satisfied with the quality of our services. Looking forward to working with you again!


Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to book and arrived within time frame stated for pick up. Terrific customer service. Driver was polite and worked hard. Boxes arrived when expected. Smooth delivery. Highly recommend!
Lisa R

Date of experience: March 27, 2024

Reply from BAH Logistics

Thank you for this positive review. We really appreciate you being our customer.


Rated 5 out of 5 stars

Dependable and rapid

Dependable and rapid, this company consistently goes the extra mile, exceeding expectations with every shipment. Their commitment to perfection is evident in every delivery.

Date of experience: October 10, 2024


Rated 5 out of 5 stars

BAH Logistics did such a wonderful job…

BAH Logistics did such a wonderful job getting my hot tub delivered right to my property without issue! They kept me informed every step of the way and were always available to answer any questions! I would highly recommend these guys for your shipping needs!!!!

Date of experience: November 24, 2023

Reply from BAH Logistics

We are glad that we were able to help you. The company values put the highest priority on customer satisfaction and we are committed to the customers.


Rated 5 out of 5 stars

Very good customer service

Ruby helped my sister car shipment from Taxes toMaryland I highly recommend using this company for your shipping needs. The process was super streamlined, prices were affordable and the customer service was great. They were prompt to answer any questions I had and they provided regular updates throughout the journey! Overall Delivery was smooth and I was very satisfied! Thanks team for all your hard

Date of experience: July 28, 2023

Reply from BAH Logistics

Thank you for your amazing feedback!


Rated 5 out of 5 stars

Excellent, top notch company! Highly recommend

This company was a pleasure to deal with and I highly recommend them! Their communication was excellent, they met all time expectations and answered all my questions. The driver, Jerry, was also phenomenal! The person who answered electronically (sorry don't know the name) was excellent! I would recommend this company again and again. And I would definitely use them again if the need arises. Top notch

Date of experience: June 28, 2023

Reply from BAH Logistics

It was an absolute pleasure to work with you!


Rated 5 out of 5 stars

Great CompanyFrom the time I made the decision to…

From the time I made the decision to use BAH, they were letting me know every step of the process. There were a couple of bumps in the road but they were addressed immediately and the trailer made it to its destination. If I ever need to ship anything again I will use BAH.

Date of experience: April 26, 2024