BetterMe Reviews

36,250  Great
TrustScore 4 out of 5

4.2

In the Fitness and Nutrition Service category

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Reviews4.2

36,250 total


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Rated 3 out of 5 stars

Some pros and cons

I am definitely enjoying the ap. It gets me up and moving - something I definitely needed. There are, however, numerous flaws in the program. Sometimes, the verbal instructions don’t match the visual presentation. Also, there is no way that someone doing the daily wall Pilates will notice a difference in two weeks, or achieve weight goals in a month. However, the benefits outweigh the flaws and I will continue. After two weeks, I am feeling stronger ( a personal goal) and may be seeing the smallest improvement in my body appearance.

Date of experience: September 18, 2024

Reply from BetterMe

Hello!
Thank you for your feedback. We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.

Looking forward to your reply.
Kind regards, Team BetterMe.


Rated 5 out of 5 stars

So cfar it’s Iam very positive with the…chair youga

So far it’s Iam very positive with the chair yoga I really like the exercises. I am looking forward every day to do them.
If one exercise isn’t to much I usually choose another one more exercises.

Date of experience: September 18, 2024

Reply from BetterMe

Hi Brittan! 
Thank you for the glowing review of BetterMe! 
We're thrilled to hear that you're enjoying the app. If you have any questions or feedback, please don't hesitate to reach out to us at trust@betterme.world. Thanks for choosing BetterMe and for your support! 
Kind regards, team BetterMe.


Rated 3 out of 5 stars

The introduction period was not clear…

The introduction period was not clear for me as well as the pricing.
The auto renew is annoying, i suggest you turn it off and ask me if i want to renew that would be better.
The food plan is not necessary to me so i suggest keeping it out of the workout plan and not to force mw to subscribe to it.

Date of experience: September 18, 2024

Reply from BetterMe

Hello!
Thank you for your feedback. We kindly request you to please take a moment to check your inbox and respond when it suits your schedule. Your prompt attention to this matter will greatly assist us in ensuring your satisfaction.

Looking forward to your reply.
Kind regards, Team BetterMe.


Rated 5 out of 5 stars

Daron at Better Body Me Cambridge really cares to make you feel better.

Daron at Better Body Me Cambridge is absolutely fantastic! My family and I have been seeing him for years now and he never fails to impress. His knowledge and expertise in sports massage and injury rehabilitation is top-notch. Daron always goes above and beyond to ensure that our bodies are feeling their best. He is a genuine and caring individual who truly cares about his clients. I have decided to book monthly appointments with him to help me feel more relaxed and rejuvenated. I highly recommend Better Body Me Cambridge for anyone in need of sports massage or injury rehabilitation. Thank you, Daron, for always taking such great care of us!

Date of experience: September 17, 2024

Reply from BetterMe

Hello! Thank you for your feedback. We understand you might have mistakenly used our app for another service. BetterMe is an app that helps you make positive changes in your physical and mental well-being. It's for those willing to stay in shape, manage weight, gain muscle, or develop healthy eating habits. If there is anything we can do for you, just let us know at trust@betterme.world. Have a wonderful day! Kind Regards, Team BetterMe


Rated 5 out of 5 stars

Life changing for me. Yes, it takes time. Just start.

Betterme has been life changing for me, the first time I was able to complete something for a month straight, was this workout plan. I haven't missed a day of working out since June 13th and I can see and feel the results. I now have a routine that helps me have more confidence in who I am and in the situations I am placed in. I am more comfortable in my own skin. It's less of a comparison game of "who's stronger" and more of a "oh that's how they worked out their triceps, I can do that!" so thank you for the ease of your platform, for the simplicity of your workouts and the kind assistance when I have menial troubles.

Date of experience: September 18, 2024


Rated 5 out of 5 stars

I've started with the program on Monday…

I've started with the program on Monday and already I feel so much better. I have more energy and also started walking in the afternoon with my husband. Feeling very positive in reaching my goal weight.

Date of experience: September 18, 2024

Reply from BetterMe

Hello Tania! 
Thank you for your feedback.
That's fantastic to hear! It's incredibly inspiring to see such positive changes so quickly. Keep up the amazing work, and remember, we're here to support you every step of the way. 
Kind Regards, Team BetterMe


Rated 4 out of 5 stars

Take Control

Deciding to take control of my workout and developing healthier eating habits has been easy to conform to while using this app. I like knowing that is going it helps to make healthy choices.

Date of experience: September 18, 2024


Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, fast reply to any emails sent, and extremely helpful with answering your questions kind ans respectful to any circumstances. I'm so grateful.

Date of experience: September 18, 2024


Rated 3 out of 5 stars

First time User this week

Not as user-friendly when it comes to picking your workout on certain days, it will keep you back on discount if you don’t pick the ones they propose

Date of experience: September 18, 2024

Reply from BetterMe

Hello! 
Thank you for your feedback. 

Our team will gladly give you a few tips and answer your questions about the BetterMe app. We have already reached you via email, kindly check your inbox. 

Kind regards, team BetterMe


Rated 1 out of 5 stars

For some reason they have tried several…

For some reason they have tried several different times to take money out of my visa account. I don’t know how they got my card details as I don’t know anything about them and have never signed up for anything with them.

Date of experience: September 17, 2024

Reply from BetterMe

Hello, Ian.
Thank you for your feedback.

Please note that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. 
Unfortunately, we could not locate your plan under the email address you provided us here.
To understand what happened, please, reach out to us with a request at trust@betterme.world and mention that you left feedback on Trustpilot, or, alternatively, provide us with your alternative email address, as we have requested this information via Trustpilot. This way we will determine how we can provide you with a solution. Thank you for your understanding!

Kind regards, Team BetterMe


Rated 5 out of 5 stars

These people actually care and invest…

These people actually care and invest in people.


Would recommend my G.P and anyone else to the Better Me App. They are about the journey as much as the outcome. Give them a try you would be surprised at the product and the customer service. An app that actually does what it aims to do.

Date of experience: September 18, 2024


Rated 4 out of 5 stars

I enjoy this app

I enjoy this app. I wish the segments were a little longer than 11 minutes but you can piece together a string of workouts. I’m normally an outdoor walker, but this is nice as a backup. Plus you can work on other areas like arms, stomach etc.

Date of experience: September 18, 2024

Reply from BetterMe

Hello Marcy! 
Thank you so much for sharing your positive feedback with us! 
It's great to hear that you're enjoying the app and making the most of it, especially as a complement to your outdoor walking routine. Feel free to reach us at trust@betterme.world at any time.
Kind regards, team BetterMe


Rated 5 out of 5 stars

It’s great & easy to do at home

It has alot of good workouts and it keeps me motivated to constantly do something new! They have easy ones to follow and do at home which also benefits me, with two kids at home I’m not able to get to the gym. I’ve been doing this a week now and feeling great

Date of experience: September 18, 2024

Reply from BetterMe

Hello Emily!
Thank you very much for sharing your feedback. 
We are so happy to hear our app is of great use to your needs. Keep up the great work.
Kind Regards, Team BetterMe


Rated 5 out of 5 stars

BetterMe is an excellent app & great customer service

BetterMe is an excellent app. It helped me to find my perfect exercises and gives always reminder to do your work out. I wanted to give a try, I didn’t regret. It helped me to loose 10pounds so far. And customer service is great. If you address them with any issues they are on top of it. I always got my replies less than 15 min to an hour max. They care about customers, they don’t just take your money. They will ensure to deliver the best service. And all these from my experience. 5 STARS 🌟 Definitely!

Date of experience: September 17, 2024

Reply from BetterMe

Hello,

Munisa, we are so grateful for this wonderful review, both about the app content and your recent interaction with our customer care team 🙌️

We are glad to know that we have successfully addressed your request. So if ever any additional assistance is required, you can easily contact us via email, and we will take care of you and make sure that your experience is nothing but smooth and pleasant 😉️

Kind regards, team BetterMe


Rated 3 out of 5 stars

Very good service

Better me is a good detailed plan that requires a discipline I do not have. I was caught by surprise by an automatic renewal I did not want. Better me successfully settled my request to my entire satisfaction .

Date of experience: September 17, 2024

Reply from BetterMe

Hello! 
Thank you for your feedback.

We appreciate you spreading the word about your experience with BetterMe. Please kindly be informed that the information about automatic renewal for each plan is displayed before the very first payment. That is why each user has an opportunity to cancel the subscription beforehand. We have also reached you via email, kindly check your inbox. 

Kind Regards, Team BetterMe


Rated 5 out of 5 stars

An excellent program that gets me…

An excellent program that gets me moving in ways that ai need to move to ensure I am fit and healthy. Way better than I expected.

Date of experience: September 18, 2024

Reply from BetterMe

Hi, Thomas.
Thank you for the positive review! 
We're thrilled to hear you're enjoying the app and finding it helpful. If you have any questions or feedback, please don't hesitate to contact us at trust@betterme.world. Thanks for choosing BetterMe! 
Kind regards, team BetterMe


Rated 5 out of 5 stars

Great 1st day of workout

Once u found a wall in my small apartment, it was great. I like how you are shown before the count down for exercises start. Was not overwhelming, maki g you want to continue

Date of experience: September 17, 2024


Rated 5 out of 5 stars

I like the booty exercises

The instructor demonstrates each exercise slowly and complete enough for you to catch on and imitate in a timely manner. I can see results taking place already.

Date of experience: September 17, 2024

Reply from BetterMe

Hello! Thank you for your feedback, we are glad you like the app! Kind Regards, Team BetterMe


Rated 5 out of 5 stars

I changed my mind on the service but…

I changed my mind on the service but they quickly refunded me and said they’d be there if I changed my mind. Nice for a change as customer service has declined in the past years

Date of experience: September 17, 2024

Reply from BetterMe

Hello! Thank you for your kind review. It’s always a pleasure to serve our users. We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at trust@betterme.world. Many thanks! Kind Regards, Team BetterMe