CHO Reviews

23,395  Excellent
TrustScore 5 out of 5

4.8

In the Clothing Store category

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Reviews4.8

23,395 total


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Rated 5 out of 5 stars

Designer at a great price

I was going to buy a Barbour coat from John Lewis, I ordered from Cho & saved approximately £60 it was great service, easy to order and it was diverted promptly. I couldn't have asked for more. I definitely would use Cho again

Date of experience: October 23, 2024

Reply from CHO

Thank you for your wonderful review, we are so happy to hear that you were able to find exactly what you were looking for and that it arrived quickly for you, giving our customers the best price that we can is very important to us!

We look forward to hearing from you again in the future :)


Rated 5 out of 5 stars

Fantastic place to order from

Fantastic place to order from, customer service are amazing, fast to answer and reply.Delivery is quick and items packaged well too, and their prices are very good.

Date of experience: October 23, 2024


Rated 5 out of 5 stars

Excellent

Excellent - easy to order website - confirmation of order & dispatch advised by email, first order through this company, jacket excellent quality, true to size and best price. Would use this company again.

Date of experience: October 24, 2024


Rated 5 out of 5 stars

Easy to use website

Easy to use website. Great choice of products at a competitive price point. Items dispatched swiftly and well packaged. Highly recommend 🤩

Date of experience: October 11, 2024


Rated 1 out of 5 stars

Bad company would not give me a returns…

Bad company would not give me a returns request tried emailing them no reply

Date of experience: October 24, 2024

Reply from CHO

Hello, we are sorry to read your review and very confused as to why you have left us this review regarding our returns process.

We offer a direct link into Royal Mail returns portal where you access your free label just like 1,000's of online retailers do.

https://www.cho.co.uk/returns-information-i15


Also our customer service email is replied to daily
shop@cho.co.uk

We are sorry to have let you down and hope you try us again and see 99.9% of all orders are perfect!

Thank you

Team CHO


Rated 5 out of 5 stars

Good price

Good price, quick delivery; unfortunately the Barbour jacket I purchased looked a little too small for my large frame; however, my son thinks it is a fabulous jacket and is now enjoying wearing it!

Date of experience: October 23, 2024


Rated 5 out of 5 stars

I personally have always received good…

I personally have always received good service from CHO with every order, items have always arrived in good time and in perfect condition in their original packaging, no delivery issues nor have I received faulty damaged items. CHO please keep up your HIGH STANDARDS of service and I’ll keep coming back.

Date of experience: October 19, 2024

Reply from CHO

Thank you for your wonderful review, giving our customers not only the best price but also the best all round experience that we can is very important to us. We are so happy to hear that you have had a positive experiences with us :)

We hope to hear from you again soon!


Rated 5 out of 5 stars

Very pleased with whole service!

Very pleased with whole service. Some brilliant items and easy ordering with efficient delivery and great communication throughout! Will recommend to friends and family and use again myself.

Date of experience: October 20, 2024


Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly recommend. No delay in shipping, goods exactly as expected

Date of experience: October 24, 2024

Reply from CHO

Thank you for your great review, we are happy to hear that you were able to find what you were looking for and that it arrived quickly for you :)

We hope to hear from you again soon


Rated 5 out of 5 stars

Very good company to deal with

It was easy to order and my delivery arrived very quickly. I received clear instructions at every stage of the process. I would definitely use this company again.

Date of experience: October 15, 2024


Rated 5 out of 5 stars

Amazing price and very quick delivery.

Amazing price and very quick delivery.
Item is genuine and as described. Very happy customer.

Date of experience: October 19, 2024

Reply from CHO

Thank you for your lovely review, its wonderful to hear you are happy with the item received in your order and that it arrived quickly for you!

We are proud to be a licenced stockist of all the brands that we sell and be able to pass along great savings to our customers :)